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FirstLine Benefits

FirstLine Benefits

Clockwork Active Media Systems, LLC

Get the most from your benefit — check your balance, shop online, and more.

4.8 Ratings 18K+ Reviews 100K+ Downloads

Ratings & Reviews

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  • Great Medicare Advantage Plan benefit! Jul 7, 2021

    By BuddyRTR
    FirstLine is a great Medicare Advantage Benefit! Most of the products are really great and of equal value as other Generic or brand name products. Please remember that the cost of shipping is added into the price of the products! I wish all the different plans had the same amount of benefit value. My wife and I both have, what is supposed to be the same plan. I get $60 per three months and she gets $80 per three months. But the shipping here is usually within two to three Business days! Fantastic service! Thanks, FirstLine!
  • Aug 30, 2021

    By Cindy Starnes Hart
    Great app to use to know your available balance, exactly what you can order and how much you have left after checking out, if you have any money left and how long it will be good for. A+++++
  • Reliable Jul 27, 2021

    By pleased always
    I love this app it truly makes it very convenient and it’s easy to work with. I use to think it was easier to just call them and place my order because the customer service is amazing. Let’s give credit where credit is do. But once I figured out how to use the app on my phone. This took it to a whole new level. I love using the app because it truly is user friendly. And now I’m hooked. Thanks FirstLine for making this easy resourceful and reliable. One satisfied customer and member.
  • Aug 31, 2021

    By Sonya Hendrickson
    When you are entering your ID info you don't need to add the numbers after the dash; it will save you a call to coustmer care when setting up the account. Once I got past that hiccup it was easy to order an checkout was relatively quick an painless.
  • App is Easy to Use Jul 8, 2021

    By 1spshlk
    I’ve only made two orders using the FirstLine app but so far it’s been easy to find what I’m looking for. I used the catalog I received in the mail to first highlight the items I might be interested in, then refer to it when in the app. The titles for each category are the same on the app as in the catalog including the product numbers. That really helps the ordering process. Checkout is simple with one click to submit your order. Much, much better process then other OTC companies I’ve used.
  • Sep 4, 2021

    By Richard G
    Logging in and looking at email for one time code closes app and then you need to request another one time code unless you use a 2nd device to look at your email or split screen with the email. But this app is still handy even after the hard log in.
  • Appreciate additional help Jul 10, 2021

    By deb8131
    I really love this additional person because my insurance . I’m able to get things for my health and we’ll being that I otherwise wouldn’t be able to purchase. At least not on any type of frequency . So I’m very thankful for this ability through here . Thank you so much ❣️
  • Sep 1, 2021

    By Christopher Sehmann
    Great Option! Ease of use, and if you have to call Customer Service, they are very friendly, attentive and helpful.
  • GREAT! Jun 20, 2021

    By puma11255
    This automated service has made life so much easier for my wife and I. Her needs change often (being completely bedridden for the past year) and it’s up to me to take care of all her needs. I’ve been able to solve most of my unexpected problems without having to leave the house. 👍
  • Sep 9, 2021

    By John Smith
    Its Great ! I love it. What a selection. Covers pretty much everything over the counter.
  • Great Medicare Advantage Plan benefit! Jul 7, 2021

    By BuddyRTR
    FirstLine is a great Medicare Advantage Benefit! Most of the products are really great and of equal value as other Generic or brand name products. Please remember that the cost of shipping is added into the price of the products! I wish all the different plans had the same amount of benefit value. My wife and I both have, what is supposed to be the same plan. I get $60 per three months and she gets $80 per three months. But the shipping here is usually within two to three Business days! Fantastic service! Thanks, FirstLine!
  • Aug 30, 2021

    By Cindy Starnes Hart
    Great app to use to know your available balance, exactly what you can order and how much you have left after checking out, if you have any money left and how long it will be good for. A+++++
  • Reliable Jul 27, 2021

    By pleased always
    I love this app it truly makes it very convenient and it’s easy to work with. I use to think it was easier to just call them and place my order because the customer service is amazing. Let’s give credit where credit is do. But once I figured out how to use the app on my phone. This took it to a whole new level. I love using the app because it truly is user friendly. And now I’m hooked. Thanks FirstLine for making this easy resourceful and reliable. One satisfied customer and member.
  • Aug 31, 2021

    By Sonya Hendrickson
    When you are entering your ID info you don't need to add the numbers after the dash; it will save you a call to coustmer care when setting up the account. Once I got past that hiccup it was easy to order an checkout was relatively quick an painless.
  • App is Easy to Use Jul 8, 2021

    By 1spshlk
    I’ve only made two orders using the FirstLine app but so far it’s been easy to find what I’m looking for. I used the catalog I received in the mail to first highlight the items I might be interested in, then refer to it when in the app. The titles for each category are the same on the app as in the catalog including the product numbers. That really helps the ordering process. Checkout is simple with one click to submit your order. Much, much better process then other OTC companies I’ve used.
  • Sep 4, 2021

    By Richard G
    Logging in and looking at email for one time code closes app and then you need to request another one time code unless you use a 2nd device to look at your email or split screen with the email. But this app is still handy even after the hard log in.
  • Appreciate additional help Jul 10, 2021

    By deb8131
    I really love this additional person because my insurance . I’m able to get things for my health and we’ll being that I otherwise wouldn’t be able to purchase. At least not on any type of frequency . So I’m very thankful for this ability through here . Thank you so much ❣️
  • Sep 1, 2021

    By Christopher Sehmann
    Great Option! Ease of use, and if you have to call Customer Service, they are very friendly, attentive and helpful.
  • GREAT! Jun 20, 2021

    By puma11255
    This automated service has made life so much easier for my wife and I. Her needs change often (being completely bedridden for the past year) and it’s up to me to take care of all her needs. I’ve been able to solve most of my unexpected problems without having to leave the house. 👍
  • Sep 9, 2021

    By John Smith
    Its Great ! I love it. What a selection. Covers pretty much everything over the counter.

No reviews available

No reviews available

No reviews available

  • Great Medicare Advantage Plan benefit! Jul 7, 2021

    By BuddyRTR
    FirstLine is a great Medicare Advantage Benefit! Most of the products are really great and of equal value as other Generic or brand name products. Please remember that the cost of shipping is added into the price of the products! I wish all the different plans had the same amount of benefit value. My wife and I both have, what is supposed to be the same plan. I get $60 per three months and she gets $80 per three months. But the shipping here is usually within two to three Business days! Fantastic service! Thanks, FirstLine!
  • Aug 30, 2021

    By Cindy Starnes Hart
    Great app to use to know your available balance, exactly what you can order and how much you have left after checking out, if you have any money left and how long it will be good for. A+++++
  • Reliable Jul 27, 2021

    By pleased always
    I love this app it truly makes it very convenient and it’s easy to work with. I use to think it was easier to just call them and place my order because the customer service is amazing. Let’s give credit where credit is do. But once I figured out how to use the app on my phone. This took it to a whole new level. I love using the app because it truly is user friendly. And now I’m hooked. Thanks FirstLine for making this easy resourceful and reliable. One satisfied customer and member.
  • App is Easy to Use Jul 8, 2021

    By 1spshlk
    I’ve only made two orders using the FirstLine app but so far it’s been easy to find what I’m looking for. I used the catalog I received in the mail to first highlight the items I might be interested in, then refer to it when in the app. The titles for each category are the same on the app as in the catalog including the product numbers. That really helps the ordering process. Checkout is simple with one click to submit your order. Much, much better process then other OTC companies I’ve used.
  • Appreciate additional help Jul 10, 2021

    By deb8131
    I really love this additional person because my insurance . I’m able to get things for my health and we’ll being that I otherwise wouldn’t be able to purchase. At least not on any type of frequency . So I’m very thankful for this ability through here . Thank you so much ❣️
  • Sep 1, 2021

    By Christopher Sehmann
    Great Option! Ease of use, and if you have to call Customer Service, they are very friendly, attentive and helpful.
  • GREAT! Jun 20, 2021

    By puma11255
    This automated service has made life so much easier for my wife and I. Her needs change often (being completely bedridden for the past year) and it’s up to me to take care of all her needs. I’ve been able to solve most of my unexpected problems without having to leave the house. 👍
  • Sep 9, 2021

    By John Smith
    Its Great ! I love it. What a selection. Covers pretty much everything over the counter.
  • Convenience Jul 14, 2021

    By 77338761
    It's very nice and convenient to be able to get health care products ordered from the comfort of your own home! They don't have what are called name brands per se but the items are just as good! Being disabled and having this program is a great advantage!
  • Aug 27, 2021

    By Diane Sheldon
    My only complaint is that the order site is more difficult than calling in the order. The back and forth is a pain.
  • Aug 31, 2021

    By Sonya Hendrickson
    When you are entering your ID info you don't need to add the numbers after the dash; it will save you a call to coustmer care when setting up the account. Once I got past that hiccup it was easy to order an checkout was relatively quick an painless.
  • Aug 21, 2021

    By Setnakt Spears
    Well it seems to work and do what it says it will. Is there room for improvement? Sure, that's why the 4 stars. My biggest suggestion would be to increase the selection of types of items in the catalog. That's not directly an "app issue", but it does reduce the usefulness of the app.
  • Aug 29, 2021

    By Alicia Cass
    wish the app had everything in the catalog as well. Kind of a pain going back and forth
  • No landscape mode for iPad Aug 4, 2021

    By Just John_5
    Very disappointed. [I appreciate the response from the developer. After multiple error messages, the web page finally worked for me. I’m not sure what changed. Anyway, it’s a great service/benefit, and I appreciate the effort.]
  • Sep 4, 2021

    By Richard G
    Logging in and looking at email for one time code closes app and then you need to request another one time code unless you use a 2nd device to look at your email or split screen with the email. But this app is still handy even after the hard log in.
  • Jul 19, 2021

    By Sandy Thomas
    This is a very good thing to order otc products and I appreciate the fast service....although I'm not liking the new format they are using. it would be nice to be able to click on the picture and make sure I'm getting the correct product I have used in the past. Also have noticed that some things I have ordered in the past that I like are not listed online in their website. Not putting order numbers in search bar. I think improvements need to be made.
  • Description of Items Aug 8, 2021

    By siskate100
    It would help if you included the quantity in the description. I found myself having to go back and forth between the catalog and online app to be sure of what I was ordering. I also was disappointed to see that you did not have reachers in the daily living catagory.

No reviews available

No reviews available

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