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First New York FCU

First New York FCU

First New York Federal Credit Union

First New York Federal Credit Union

4.7 Ratings 2K+ Reviews 5K+ Downloads

About First New York FCU

First New York Federal Credit Union
see more about First New York FCU

Ratings & Reviews

4.7
1.6K+ Ratings
  1. 5
    84%
  2. 4
    11%
  3. 3
    2%
  4. 2
    0%
  5. 1
    2%
  • Saratoga Branch Jan 19, 2019

    By Buzz Massage
    First New York has been my financial institution for over 20 years. I cant say enough positive about the over the top friendly staff and customer service I receive from my friends at the Saratoga branch. Thank you. They are always so willing to help with any matter big or small.
    more
  • Sep 24, 2020

    By Karen Hymes
    I had difficulty taking my photos, but this was my first use of the app. I am sure I will get more adept with practice.
    more
  • Thought it was good but it isn’t Apr 25, 2018

    By Shadowflight12
    NOT FOR COLLEGE STUDENTS. You can only transfer money between your accounts 6 times a month. Then you have to go an transfer money at a physical location (hours away from my school). They don’t tell you this. The app works pretty well.
    more
  • Aug 10, 2020

    By william nolan
    Never had any issues using the app for any transactions.
    more
  • Love it! Nov 1, 2018

    By Yoshi Sama
    This app is easy to use and has just the right features. Uncluttered interface. I'll try to find fault but I'm not likely to find one. I’m pulling back a bit because of an inconsistency between the app and the online account. When scheduling a payment there is no reflection in either. Schedule a payment on the app, it does not seem to appear on the website and vice-versa.
    more
  • Buggy and frustrating Jan 5, 2015

    By KeysToTheRevolution
    My biggest complaints: 1) I often get the error: "unable to display your information at this time" when I try to view my balance or transfer money. This is very inconvenient when I'm at the grocery store and about to pay for something. 2) 90% of the time when I try to deposit a check I get "non conforming image." This seems to happen arbitrarily, and regardless of the image quality. I've taken flawless, crystal-clear scans of my checks and I still get the error. Other times, the image is so-so but it seems to go through with no problem.
    more
  • Mobile Deposit - Not functional Jan 10, 2017

    By alucia27
    Overall, user friendly and portal is configured as expected for a banking app. The Mobile Check Deposit (image deposit) option is simply NOT functional. I have used similar services dozens of times - the image is never accepted, taken photos of the check over and over - perfectly in alignment with screen perimeters & sured up to capture ABA/Transit/Acct/Ck#/$amount and it fails to upload over and over.
    more

No reviews available

  • Saratoga Branch Jan 19, 2019

    By Buzz Massage
    First New York has been my financial institution for over 20 years. I cant say enough positive about the over the top friendly staff and customer service I receive from my friends at the Saratoga branch. Thank you. They are always so willing to help with any matter big or small.
    more
  • Thought it was good but it isn’t Apr 25, 2018

    By Shadowflight12
    NOT FOR COLLEGE STUDENTS. You can only transfer money between your accounts 6 times a month. Then you have to go an transfer money at a physical location (hours away from my school). They don’t tell you this. The app works pretty well.
    more
  • Aug 10, 2020

    By william nolan
    Never had any issues using the app for any transactions.
    more
  • Best bank (and app) out there Jul 19, 2018

    By Enrique Romero26
    This App works amazingly fast and has never given me problems, you can do all your banking needs right at your finger tips. I would give it 6 stars if I could
    more
  • Feb 8, 2020

    By Chris K.
    It's a very good app. I believe it lacks a review of ones' activities. Since such an addition will enable the user to see what she or he has recently completed.
    more
  • Sep 24, 2020

    By Karen Hymes
    I had difficulty taking my photos, but this was my first use of the app. I am sure I will get more adept with practice.
    more
  • Mar 31, 2020

    By Rayana Sedlak
    Some bugs such as app not loading or being accessible. Other than that easy to navigate and do my banking
    more
  • Jan 23, 2020

    By Michael Suchocki
    Always available when I need it. Works almost every time everywhere I have wifi.
    more
  • Jun 17, 2019

    By george shaw
    great ap for the most part, occasionally the bill pay portion freezes up overnight.
    more
  • Easy to use, but difficulty w/ pict quality Jun 4, 2013

    By HORTHWEST HIKER
    I like the fact that I can now deposit checks via my phone, but often time I have difficulty w/ the quality of the picture. Some times it that's multiple attempts w/ 3GS phone. I sill use the app over other deposit methods.
    more
  • Love it! Nov 1, 2018

    By Yoshi Sama
    This app is easy to use and has just the right features. Uncluttered interface. I'll try to find fault but I'm not likely to find one. I’m pulling back a bit because of an inconsistency between the app and the online account. When scheduling a payment there is no reflection in either. Schedule a payment on the app, it does not seem to appear on the website and vice-versa.
    more
  • Nov 28, 2018

    By Jan Herrick
    The 'improved' image capture is very difficult to use. It is hard to see the edges of the check outline.
    more
  • Buggy and frustrating Jan 5, 2015

    By KeysToTheRevolution
    My biggest complaints: 1) I often get the error: "unable to display your information at this time" when I try to view my balance or transfer money. This is very inconvenient when I'm at the grocery store and about to pay for something. 2) 90% of the time when I try to deposit a check I get "non conforming image." This seems to happen arbitrarily, and regardless of the image quality. I've taken flawless, crystal-clear scans of my checks and I still get the error. Other times, the image is so-so but it seems to go through with no problem.
    more
  • Mobile Deposit - Not functional Jan 10, 2017

    By alucia27
    Overall, user friendly and portal is configured as expected for a banking app. The Mobile Check Deposit (image deposit) option is simply NOT functional. I have used similar services dozens of times - the image is never accepted, taken photos of the check over and over - perfectly in alignment with screen perimeters & sured up to capture ABA/Transit/Acct/Ck#/$amount and it fails to upload over and over.
    more

No reviews available

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