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Fidelity Token

Fidelity Token

Fidelity Bank Plc.

Fidelity Token is your app for generating tokens for Online Banking transactions

3.6 Ratings 622+ Reviews 100K+ Downloads

About Fidelity Token

Fidelity Token is your app for generating tokens for Online Banking transactions
see more about Fidelity Token

Ratings & Reviews

3.6
622+ Ratings
  1. 5
    58+%
  2. 4
    6+%
  3. 3
    2+%
  4. 2
    3+%
  5. 1
    31+%
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No reviews available

  • Does not send OTP Apr 29, 2020

    By zatun8
    This bank just disappointed me big time in this lock down, u regret having an Acct with them, my credit is finished while calling them or talking to them the line is much in the calls yet they don’t call back nor solve your problem with this token and there charge so much 1600*
    more
  • Sep 29, 2020

    By Nkoli Os'kar
    'Twas difficult to log in (even) with the right details. The error response wasn't helpful. After fiddling around for a bit, it turned out I had to go to "settings" on the online banking app to update my security questions before the token app could launch. This is for the benefit of those who absolutely have to use this app. Seems somewhat seamless from there if you enable the token auto launch from the online banking app.
    more
  • Security Question Nov 3, 2020

    By donkoy1
    I tried to login my token and a message pops up about security questions challenges
  • Nov 15, 2020

    By chinuru njoku
    It's really frustrating. It keeps showing error, error, error. Please do something about this. How can I have an app that gives issues all the time? Upgrade your app please.
  • Monest1 Aug 20, 2018

    By monest12
    This app is totally useless fidelity should fix their life do not download

No reviews available

No reviews available

No reviews available

No reviews available

  • Sep 29, 2020

    By Nkoli Os'kar
    'Twas difficult to log in (even) with the right details. The error response wasn't helpful. After fiddling around for a bit, it turned out I had to go to "settings" on the online banking app to update my security questions before the token app could launch. This is for the benefit of those who absolutely have to use this app. Seems somewhat seamless from there if you enable the token auto launch from the online banking app.
    more
  • Does not send OTP Apr 29, 2020

    By zatun8
    This bank just disappointed me big time in this lock down, u regret having an Acct with them, my credit is finished while calling them or talking to them the line is much in the calls yet they don’t call back nor solve your problem with this token and there charge so much 1600*
    more
  • Security Question Nov 3, 2020

    By donkoy1
    I tried to login my token and a message pops up about security questions challenges
  • Nov 15, 2020

    By chinuru njoku
    It's really frustrating. It keeps showing error, error, error. Please do something about this. How can I have an app that gives issues all the time? Upgrade your app please.
  • Monest1 Aug 20, 2018

    By monest12
    This app is totally useless fidelity should fix their life do not download
  • Nov 8, 2020

    By Ebube Orisa
    Worst than one star. I have been stucked in a transaction for ages because the app gives replies with an unresolvable error and try again later. I can not even log in

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