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Fidelity Token

Fidelity Token

Fidelity Bank Plc.

Fidelity Token is your app for generating tokens for Online Banking transactions

2.9 Ratings 52+ Reviews 100K+ Downloads

Ratings & Reviews

Write a Review
  • May 7, 2021

    By Mc Gbenga gbenga
    Easy and simple to use i got it all set once and it works pretty good 👍
  • Does not send OTP Apr 29, 2020

    By zatun8
    This bank just disappointed me big time in this lock down, u regret having an Acct with them, my credit is finished while calling them or talking to them the line is much in the calls yet they don’t call back nor solve your problem with this token and there charge so much 1600*
  • Jul 20, 2021

    By temitayo oseleye
    Very worst app ever....trying to log in the soft token app... But instead it's headache... Unable to log in
  • Security Question Nov 3, 2020

    By donkoy1
    I tried to login my token and a message pops up about security questions challenges
  • Apr 26, 2019

    By ELI MESHACH AKAWU
    If I knew, I wouldn't have updated this app. The previous version worked perfectly well for me until I updated few days ago and now, the app has refused to log me in with the right details in the face of urgent transactions I have to carry out. There has been alots of complaints as regards this from previous reviews but it looks like the bank has turned deaf ears to them since last year. WELL, IF YOU CAN'T ATTEND TO THE ISSUES OF YOUR CLIENTS, THEN YOU DON'T DESERVE THEM.
  • Monest1 Aug 20, 2018

    By monest12
    This app is totally useless fidelity should fix their life do not download
  • Sep 29, 2020

    By Nkoli Os'kar
    'Twas difficult to log in (even) with the right details. The error response wasn't helpful. After fiddling around for a bit, it turned out I had to go to "settings" on the online banking app to update my security questions before the token app could launch. This is for the benefit of those who absolutely have to use this app. Seems somewhat seamless from there if you enable the token auto launch from the online banking app.
  • This app will not let me sign in after download. USELESS!!!! Mar 26, 2019

    By newsokay
    Useless!!!
  • Jan 31, 2019

    By Ikechi Nwogu
    This is apparently the worst banking app I have ever used. It fails 90% of the time and is a lot of stress. I sometimes have to wait till midnight to attempt transfers because of permanent error messages in the day. It persistently requires me to re log in at my point of token entry. Please rework the app. you may learn the art from other banks.
  • Rubbish May 25, 2019

    By Mikibelly
    Absolutely nonsense. Waste of time. Please don't download. 5 Stars Rubbish
  • May 7, 2021

    By Mc Gbenga gbenga
    Easy and simple to use i got it all set once and it works pretty good 👍
  • Does not send OTP Apr 29, 2020

    By zatun8
    This bank just disappointed me big time in this lock down, u regret having an Acct with them, my credit is finished while calling them or talking to them the line is much in the calls yet they don’t call back nor solve your problem with this token and there charge so much 1600*
  • Jul 20, 2021

    By temitayo oseleye
    Very worst app ever....trying to log in the soft token app... But instead it's headache... Unable to log in
  • Security Question Nov 3, 2020

    By donkoy1
    I tried to login my token and a message pops up about security questions challenges
  • Apr 26, 2019

    By ELI MESHACH AKAWU
    If I knew, I wouldn't have updated this app. The previous version worked perfectly well for me until I updated few days ago and now, the app has refused to log me in with the right details in the face of urgent transactions I have to carry out. There has been alots of complaints as regards this from previous reviews but it looks like the bank has turned deaf ears to them since last year. WELL, IF YOU CAN'T ATTEND TO THE ISSUES OF YOUR CLIENTS, THEN YOU DON'T DESERVE THEM.
  • Monest1 Aug 20, 2018

    By monest12
    This app is totally useless fidelity should fix their life do not download
  • Sep 29, 2020

    By Nkoli Os'kar
    'Twas difficult to log in (even) with the right details. The error response wasn't helpful. After fiddling around for a bit, it turned out I had to go to "settings" on the online banking app to update my security questions before the token app could launch. This is for the benefit of those who absolutely have to use this app. Seems somewhat seamless from there if you enable the token auto launch from the online banking app.
  • This app will not let me sign in after download. USELESS!!!! Mar 26, 2019

    By newsokay
    Useless!!!
  • Jan 31, 2019

    By Ikechi Nwogu
    This is apparently the worst banking app I have ever used. It fails 90% of the time and is a lot of stress. I sometimes have to wait till midnight to attempt transfers because of permanent error messages in the day. It persistently requires me to re log in at my point of token entry. Please rework the app. you may learn the art from other banks.
  • Rubbish May 25, 2019

    By Mikibelly
    Absolutely nonsense. Waste of time. Please don't download. 5 Stars Rubbish
  • Disappointed Dec 29, 2020

    By Okwudili425
    I love you your bank but you people need to improve about this token app I nearly cried yesterday trying to log in to that stupid app, the app was saying that my username or password is incorrect while it’s the same password and username that I used to log in the mail app is the password that I used on the token and they locked up my account now I’m calling them but no one picks even when they pick they claim not to listen to what I was saying I had to sent my younger brother to the bank and they asked me to call some numbers I did but no good feedback still. I’m crossing this account once I step my foot to Nigeria again 😔

No reviews available

No reviews available

  • May 7, 2021

    By Mc Gbenga gbenga
    Easy and simple to use i got it all set once and it works pretty good 👍

No reviews available

No reviews available

  • Sep 29, 2020

    By Nkoli Os'kar
    'Twas difficult to log in (even) with the right details. The error response wasn't helpful. After fiddling around for a bit, it turned out I had to go to "settings" on the online banking app to update my security questions before the token app could launch. This is for the benefit of those who absolutely have to use this app. Seems somewhat seamless from there if you enable the token auto launch from the online banking app.
  • Does not send OTP Apr 29, 2020

    By zatun8
    This bank just disappointed me big time in this lock down, u regret having an Acct with them, my credit is finished while calling them or talking to them the line is much in the calls yet they don’t call back nor solve your problem with this token and there charge so much 1600*
  • Jul 20, 2021

    By temitayo oseleye
    Very worst app ever....trying to log in the soft token app... But instead it's headache... Unable to log in
  • Security Question Nov 3, 2020

    By donkoy1
    I tried to login my token and a message pops up about security questions challenges
  • Apr 26, 2019

    By ELI MESHACH AKAWU
    If I knew, I wouldn't have updated this app. The previous version worked perfectly well for me until I updated few days ago and now, the app has refused to log me in with the right details in the face of urgent transactions I have to carry out. There has been alots of complaints as regards this from previous reviews but it looks like the bank has turned deaf ears to them since last year. WELL, IF YOU CAN'T ATTEND TO THE ISSUES OF YOUR CLIENTS, THEN YOU DON'T DESERVE THEM.
  • Monest1 Aug 20, 2018

    By monest12
    This app is totally useless fidelity should fix their life do not download
  • This app will not let me sign in after download. USELESS!!!! Mar 26, 2019

    By newsokay
    Useless!!!
  • Jan 31, 2019

    By Ikechi Nwogu
    This is apparently the worst banking app I have ever used. It fails 90% of the time and is a lot of stress. I sometimes have to wait till midnight to attempt transfers because of permanent error messages in the day. It persistently requires me to re log in at my point of token entry. Please rework the app. you may learn the art from other banks.
  • Rubbish May 25, 2019

    By Mikibelly
    Absolutely nonsense. Waste of time. Please don't download. 5 Stars Rubbish
  • Disappointed Dec 29, 2020

    By Okwudili425
    I love you your bank but you people need to improve about this token app I nearly cried yesterday trying to log in to that stupid app, the app was saying that my username or password is incorrect while it’s the same password and username that I used to log in the mail app is the password that I used on the token and they locked up my account now I’m calling them but no one picks even when they pick they claim not to listen to what I was saying I had to sent my younger brother to the bank and they asked me to call some numbers I did but no good feedback still. I’m crossing this account once I step my foot to Nigeria again 😔
  • Apr 5, 2020

    By Benzino Bernard
    It's a very useless app... It doesn't allow u to login to ur account. Fidelity Bank should find a way to fix this bug... What's the use of a soft token when it doesn't even work?. If there's a zero 🌟... I would have awarded it to u as ur rating.

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