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Fever: discover local events, book tickets & enjoy

Fever: discover local events, book tickets & enjoy

Fever Labs

Best things to do in NYC, Los Angeles, Chicago, Washington DC, Miami, Boston ...

4.2 Ratings 40K+ Reviews 1M+ Downloads

Ratings & Reviews

4.2
39.7K+ Ratings
  1. 5
    72+%
  2. 4
    10+%
  3. 3
    3+%
  4. 2
    2+%
  5. 1
    14+%
Write a Review
  • Apr 11, 2021

    By Alec Zander
    App works well, I'm a first time user. I think it works better than purchasing through the fever website. I will admit being a worried at first because the event calendar is a bit slow to load, and sometimes the payment processing feels slow too. However, I wrote to customer service to double check the transaction, and they were immediately helpful and showed me their transaction record.
    more
  • Amazing Customer Service Oct 2, 2019

    By Jennievillan
    I had serious circumstances that made it impossible to use the tickets I had bought. I contacted them in email, they responded right away and were so kind and compassionate. Something very rare these days with everyone hiding behind a screen. They offered me a full credit to the site which was greatly appreciated. I had already loved their app and all of the original and cool experiences they offer. But now I really love the Fever company as they didn’t miss a beat when it came to outstanding customer service!!
    more
  • -UPDATE- Star Wars experience Mar 3, 2021

    By Sniffmenow
    So someone from feverup finally responded back. And replaced my useless vouchers with vouchers I was able to use on the app. I went to the bubbly brunch mimosas with baby goats and it was pretty fun. I was scared the experience was going to be a scam, but it really wasn’t. The goats were pretty cute and very wild, you get to feed them too so it’s overall a great place to go on a first date. ———————————————————————— I tried to get a refund for the experience but they said they do not do refunds and I can get a voucher instead. So whatever I did. The event is now showing that it has ended and the show wasn’t even supposed to happen until March. I have been trying to reach out to these people to get a voucher to use on something else and they have been of no help. I also have another voucher that I can only use for the Star Wars experience. So at the moment I have two useless vouchers that I can only use for an experience that is not even happening. If someone from fever can reach out to me and get this resolved I will change my review. Until then I do not recommend buying anything on this app.
    more
  • Apr 1, 2021

    By Barbara Leigh
    I had an issue with a change of dates for tickets due to weather conditions. I contacted Fever by email and received a pronpt reply, explained my issue and it was resolved within the hour quickly and courteously. Things can go wrong particularly in current times but the excellent response when you have a query or issue makes a big difference to your customer experience. Barbara (Jindalee Qld)
    more
  • Mar 31, 2021

    By Carolyn Walker
    After purchasing 2 tickets, the website said I could view and manage them in the Fever app, which I did not have but immediately downloaded. They were not there; so I attempted to send a help request through the Chat feature, but the Submit button didn't work. Scrolling back through my message details I discovered the app had deleted all the header info; so I filled it all out again; but the Submit button still didn't work. LATER: The Submit feature was working and App team responded quickly.
    more
  • It's scam. Be careful Apr 12, 2021

    By jihye kim
    No answer at all for my e-mail for 25 days. They sold the dinner ticket of unopened restaurant. No answer for my refund e-mail.
    img AppGrooves User
  • Run away from FEVER!!! Mar 23, 2021

    By Roger Martin
    If FEVER is the only option for purchase of tickets for an event you wish to attend, make other plans. My tickets never showed up, the customer support is non-existent. I paid for tickets that never appeared, the app on my phone continued to say, "no tickets purchased" and customer support was a no show. I hope no one else gets suckered into using FEVER as I did.
    more
    img AppGrooves User
  • Please stay away from this company Feb 5, 2021

    By Uche Okoye
    I never write reviews for anything but this one struck so deep and the most frustrating experience I have ever had. I purchased a ticket for Valentine’s Day,. Then due the pandemic & a second wave, which means the candlelight in an enclosed environment isn’t allowed. I reached out to Fever and asked for alternatives, they said they will offer me a voucher valid for 60days. How is that realistic to use this voucher when the city is shutdown till aug??!!! How??
    more
    img AppGrooves User
  • I wish there negative stars to review! Feb 4, 2021

    By Sarah Ann
    I purchased tickets to an event that was rescheduled due to the pandemic, which I totally understand. However, I'm active duty military and deployed days later and I would not be in town for the rescheduled event. They will not give me my money back and told me I have a voucher to go to anything else. I dont want to go to something else! I paid for an event that didn't happen! I want my money back! I even sent a copy of my orders to prove that I was in the desert for the next many months...
    more
    img AppGrooves User
  • Poor service and lack of response to emails Jan 22, 2021

    By Jorgen Gullestrup
    Awful customer service. Purchased tickets to an event in Brisbane. They completely ignored questions 5 emails about changing the date. It’s a pity because the style of events offered are much needed but I will NEVER use fever again.
    more
    img AppGrooves User

No reviews available

  • Amazing Customer Service Oct 2, 2019

    By Jennievillan
    I had serious circumstances that made it impossible to use the tickets I had bought. I contacted them in email, they responded right away and were so kind and compassionate. Something very rare these days with everyone hiding behind a screen. They offered me a full credit to the site which was greatly appreciated. I had already loved their app and all of the original and cool experiences they offer. But now I really love the Fever company as they didn’t miss a beat when it came to outstanding customer service!!
    more
  • Mar 30, 2021

    By Katarzyna Skorupka
    The app is good but what cought my attention is customer service. I had a problem with my tickets (another event is being held at the same time) and the team was very helpful, attentive, and responded quickly to my inquiries. My tickets were cancelled and the money paid was put in a voucher that I used later! Great experience!
    more
  • Apr 7, 2021

    By Tina Friend
    Very helpful. I had made a mistake purchasing my tickets and they helped me resolve it in a very timely manner. App is user friendly, which is essential for an old techno-phobe like me.
  • Apr 11, 2021

    By Alec Zander
    App works well, I'm a first time user. I think it works better than purchasing through the fever website. I will admit being a worried at first because the event calendar is a bit slow to load, and sometimes the payment processing feels slow too. However, I wrote to customer service to double check the transaction, and they were immediately helpful and showed me their transaction record.
    more
  • -UPDATE- Star Wars experience Mar 3, 2021

    By Sniffmenow
    So someone from feverup finally responded back. And replaced my useless vouchers with vouchers I was able to use on the app. I went to the bubbly brunch mimosas with baby goats and it was pretty fun. I was scared the experience was going to be a scam, but it really wasn’t. The goats were pretty cute and very wild, you get to feed them too so it’s overall a great place to go on a first date. ———————————————————————— I tried to get a refund for the experience but they said they do not do refunds and I can get a voucher instead. So whatever I did. The event is now showing that it has ended and the show wasn’t even supposed to happen until March. I have been trying to reach out to these people to get a voucher to use on something else and they have been of no help. I also have another voucher that I can only use for the Star Wars experience. So at the moment I have two useless vouchers that I can only use for an experience that is not even happening. If someone from fever can reach out to me and get this resolved I will change my review. Until then I do not recommend buying anything on this app.
    more
  • Apr 1, 2021

    By Barbara Leigh
    I had an issue with a change of dates for tickets due to weather conditions. I contacted Fever by email and received a pronpt reply, explained my issue and it was resolved within the hour quickly and courteously. Things can go wrong particularly in current times but the excellent response when you have a query or issue makes a big difference to your customer experience. Barbara (Jindalee Qld)
    more
  • Cool events but Deceptive Advertising May 23, 2019

    By Dorklepuff
    I know the app isn’t generally responsible for all of the events other than as a marketing/ticketing tool, so I have no issues with that service. They definitely have some cool stuff. However, I think the way they sell tickets is very shady. For the event I bought tickets for, 2/3 days were sold out. No biggie - I bought for the third day while a big red sign flashed at me saying “LESS THAN TEN TICKETS LEFT. BUY NOW” Gross marketing tactic to get people to buy without thinking. Then, if you read the notice fully, it says less than ten tickets left “at their best price.” I was also able to buy at least 12 tickets at their “best price” that supposedly only had 10 left. I obviously only bought two, as that’s all I needed, but it’s a really manipulative system. They also opt you in to sharing a ton of data unless you dig into the permissions and opt out (Which you should do), but that’s not really a surprise today.
    more
  • Apr 11, 2021

    By Laura Sissoko
    Absolutely love the candlelight concerts. I only wish I got early enough for tickets on the wishlist of the super fun looking free events, I'm happy to pay! Alas apparently I'm too slow to catch a ticket, what's the trick!? Do I have to check daily? At least I can earn enough in rewards for a free concert once in a while.
    more
  • Mar 31, 2021

    By Carolyn Walker
    After purchasing 2 tickets, the website said I could view and manage them in the Fever app, which I did not have but immediately downloaded. They were not there; so I attempted to send a help request through the Chat feature, but the Submit button didn't work. Scrolling back through my message details I discovered the app had deleted all the header info; so I filled it all out again; but the Submit button still didn't work. LATER: The Submit feature was working and App team responded quickly.
    more
  • Unresponsive customer service Dec 31, 2018

    By DONT DOWNLOAD THIS APP! !!
    I’ve had fever for a while and the first time I actually bought tickets to an event, the page said the address will be somewhere in Williamsburg. Then after I bought the tickets the address was in Queens. So since I was confused I wanted clarification. I call them and I’m on hold for 30 mins and then they said no one can help me at this time please call later. Then I tried their messaging service. And waited my turn. Then when it was my turn I messaged them and they didn’t respond and then it said I have been unresponsive please try messaging again. Then after 3 more tries of the same thing, a lady named BARBARA asked me what was the name of the event. I immediately responded so that they wouldn’t tell me I was unresponsive. But she never replied and then the message system said I was unresponsive and to please try a new message. I’m thoroughly annoyed and hope I don’t end up going to the wrong address. Won’t be using fever after this.
    more
  • Interesting concept but deceptive Jan 26, 2020

    By feverdetractor
    I booked tickets for a skating event where the writing was deliberately ambiguous on what you got - it was only after I booked two tickets that I realized each individual ticket was for two people and that I had double purchased for something I couldn’t use and didn’t need. Fever refused to reimburse me. I also had emailed to see if it was possible to change the date and while they did respond right away, they said they would only consider changing the date if I downloaded the app. The combination of these two experiences made me feel really icky about the whole experience and brand - I’ve deleted the app and will not use Fever again.
    more
  • Huntington Beach Sealegs Feb 25, 2021

    By skeptical attendee.
    I really enjoyed the event however a few guests in our path could not make it due to COVID. I tried to reach customer service or somebody with the company so that they could turn my unused tickets into vouchers so that I could use them in the future and after 6 emails- not one person called me back or even answered my emails. I tried to contact them as stated on their website, within 48 hours of the show and even still no response. I saw all of the reviews about their customer service which was so bad that I thought the whole thing was a scam. I'm hoping to be able to rectify this problem and at that point I will change my review.
    more
  • Stressful purchase Mar 4, 2021

    By Bubblesm1
    I was trying to buy two sought after tickets for an event in DC for myself and my friend in August. I had already given my credit card information and purchased the tickets when I was told I had to download this app. It was the only way I could see my tickets since they didn’t send me an email confirmation. This was extremely annoying since I had no say in getting the app or not. I was forced into it. Then, I had to transverse multiple pages and explanations of club levels for the app which I wasn’t interested in at the time. I just wanted to find proof of my purchase and my tickets. I was asked if I wanted to transfer a ticket and I did but after what I’ve been through I didn’t do it because I didn’t want to force the app on my friend. This was, as another person said, an extremely shady manipulative ordeal to get me to download this app. I’m hoping when the day comes that the whole thing was legit and I actually have tickets. At this point I’m wondering.I have no email confirmation or means to print these tickets.
    more
  • It's scam. Be careful Apr 12, 2021

    By jihye kim
    No answer at all for my e-mail for 25 days. They sold the dinner ticket of unopened restaurant. No answer for my refund e-mail.
    img AppGrooves User
  • Run away from FEVER!!! Mar 23, 2021

    By Roger Martin
    If FEVER is the only option for purchase of tickets for an event you wish to attend, make other plans. My tickets never showed up, the customer support is non-existent. I paid for tickets that never appeared, the app on my phone continued to say, "no tickets purchased" and customer support was a no show. I hope no one else gets suckered into using FEVER as I did.
    more
    img AppGrooves User
  • Please stay away from this company Feb 5, 2021

    By Uche Okoye
    I never write reviews for anything but this one struck so deep and the most frustrating experience I have ever had. I purchased a ticket for Valentine’s Day,. Then due the pandemic & a second wave, which means the candlelight in an enclosed environment isn’t allowed. I reached out to Fever and asked for alternatives, they said they will offer me a voucher valid for 60days. How is that realistic to use this voucher when the city is shutdown till aug??!!! How??
    more
    img AppGrooves User
  • I wish there negative stars to review! Feb 4, 2021

    By Sarah Ann
    I purchased tickets to an event that was rescheduled due to the pandemic, which I totally understand. However, I'm active duty military and deployed days later and I would not be in town for the rescheduled event. They will not give me my money back and told me I have a voucher to go to anything else. I dont want to go to something else! I paid for an event that didn't happen! I want my money back! I even sent a copy of my orders to prove that I was in the desert for the next many months...
    more
    img AppGrooves User
  • Poor service and lack of response to emails Jan 22, 2021

    By Jorgen Gullestrup
    Awful customer service. Purchased tickets to an event in Brisbane. They completely ignored questions 5 emails about changing the date. It’s a pity because the style of events offered are much needed but I will NEVER use fever again.
    more
    img AppGrooves User

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