EyeMed
Health & FitnessEyeMed App Support
EyeMed gives you access to your benefit information on-the-go.
EyeMed gives you access to your benefit information on-the-go.
10K+
Downloads
EyeMed gives you access to your benefit information on-the-go.
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Nov 10, 2020 Seems to work, but incredibly slowly, even on a fast phone with fast internet. -
Dec 4, 2020 Works as expected so far. Registration was simple. I like the fact that I no longer have to keep up with a card! -
Love it!
Oct 22, 2020 The eyemed app is so easy to use and has really surpassed my expectations for an insurance app! -
New app
Oct 21, 2020 Nice updates to previous app -
Great update
Oct 22, 2020 Love the new look
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Unable to login
Nov 10, 2020 The previous app worked perfectly fine. When I was promoted to download the new app, I did and entered all my info. On the new app I receive a “Error signing in” popup or I get an infinite loading bar. -
Jan 2, 2021 Only loads my insurance card nothing else on the app loads. It just has a loading circle spinning. This happens on wifi and data. -
Cannot view EOBs or dependent info
Nov 30, 2020 Normally when one downloads the app for their insurance provider they do so to view a few things: benefits, claims/EOBs, eligible providers for all those covered. This app does not allow you to view the details of a claim or the EOB once the claim is processed. You must go to the actual website to view the EOB. It is in PDF form there, so it should be available on the app and is not. I also find it ridiculous that the primary insured has to not only create logins for dependents, but cannot view their benefits nor claim/EOB under the primary’s login. This is just not exclusive to the app but the website as well.more -
Dec 26, 2020 It keep saying (oops something went wrong, please check back later.) Every time I try to log in. -
The New App seems.... useless
Nov 20, 2020 Hi hello! As of right now the new app seems useless and nothing is working. I just downloaded the app today! I’m trying to find a doctor and when I click on option to do so nothing is loading. Try clicking on something else and nothing is loading. I downloaded the app on my other phone and the same thing is happening. Hopefully you guys can fix whatever is going on with the app! If I’ll have to call for something that could of been done through the app! Thanks!more
No reviews available
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Dec 4, 2020 Works as expected so far. Registration was simple. I like the fact that I no longer have to keep up with a card! -
Love it!
Oct 22, 2020 The eyemed app is so easy to use and has really surpassed my expectations for an insurance app! -
New app
Oct 21, 2020 Nice updates to previous app -
Great update
Oct 22, 2020 Love the new look
No reviews available
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Nov 10, 2020 Seems to work, but incredibly slowly, even on a fast phone with fast internet.
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Unable to login
Nov 10, 2020 The previous app worked perfectly fine. When I was promoted to download the new app, I did and entered all my info. On the new app I receive a “Error signing in” popup or I get an infinite loading bar. -
Not as good
Nov 10, 2020 Previous version WORKED! This new updated app crashes constantly. Never had an issue with the other one. NOT impressed -
Not working
Nov 10, 2020 The new app not allowing me to view my benefits nor claims. I like the new update bc before you couldn’t review claims
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Jan 2, 2021 Only loads my insurance card nothing else on the app loads. It just has a loading circle spinning. This happens on wifi and data. -
Cannot view EOBs or dependent info
Nov 30, 2020 Normally when one downloads the app for their insurance provider they do so to view a few things: benefits, claims/EOBs, eligible providers for all those covered. This app does not allow you to view the details of a claim or the EOB once the claim is processed. You must go to the actual website to view the EOB. It is in PDF form there, so it should be available on the app and is not. I also find it ridiculous that the primary insured has to not only create logins for dependents, but cannot view their benefits nor claim/EOB under the primary’s login. This is just not exclusive to the app but the website as well.more -
Dec 26, 2020 It keep saying (oops something went wrong, please check back later.) Every time I try to log in. -
The New App seems.... useless
Nov 20, 2020 Hi hello! As of right now the new app seems useless and nothing is working. I just downloaded the app today! I’m trying to find a doctor and when I click on option to do so nothing is loading. Try clicking on something else and nothing is loading. I downloaded the app on my other phone and the same thing is happening. Hopefully you guys can fix whatever is going on with the app! If I’ll have to call for something that could of been done through the app! Thanks!more -
Nov 12, 2020 Otis incredibly slow. It just has the loading circle going round and round. I need to exit app and open later and it seems to load then. Pointless to have.
What’s Groovy
Easy to use and convenient to have all my vision benefit information in one spot.
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What’s Subpar
I successfully updated to this newer version, logged in, it recognizes my name. But no ID card. No information. I used the old app to replace having to carry a physical insurance card. Now I have to carry the card.
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