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EyeMed

EyeMed

EyeMed App Support

EyeMed gives you access to your benefit information on-the-go.

1.9 Ratings 229+ Reviews 50K+ Downloads

Ratings & Reviews

1.9
229+ Ratings
  1. 5
    18+%
  2. 4
    3+%
  3. 3
    1+%
  4. 2
    4+%
  5. 1
    72+%
Write a Review
  • Much better Mar 8, 2021

    By JClub21
    This version of the app has everything I need and works well
  • Easy and Convenient Oct 22, 2020

    By Hestork
    Easy to use and convenient to have all my vision benefit information in one spot.
  • App has improved greatly Feb 27, 2021

    By Amarant42
    The app works now and I can see all my benefits.
  • Unable to login Nov 10, 2020

    By Ccthedragon
    The previous app worked perfectly fine. When I was promoted to download the new app, I did and entered all my info. On the new app I receive a “Error signing in” popup or I get an infinite loading bar.
  • Mar 21, 2021

    By Richard Ivanyi
    The app is crashing as soon as you launch it. Worked fine before the most current update. Needs to be fixed
  • Cannot view EOBs or dependent info Nov 30, 2020

    By Strwberri2
    Normally when one downloads the app for their insurance provider they do so to view a few things: benefits, claims/EOBs, eligible providers for all those covered. This app does not allow you to view the details of a claim or the EOB once the claim is processed. You must go to the actual website to view the EOB. It is in PDF form there, so it should be available on the app and is not. I also find it ridiculous that the primary insured has to not only create logins for dependents, but cannot view their benefits nor claim/EOB under the primary’s login. This is just not exclusive to the app but the website as well.
    more
  • Feb 10, 2021

    By Roman Joe
    This app is not working! Crashes as opened has is poorly designed. Web site was easy to use and the best way to access your info.
  • Avoid if possible Jan 18, 2021

    By MzJudged
    I found the app completely useless. I was able to log in once and have not been able to log in again since. Tried resetting password followed link and still can’t log in. It says contact us, so I did. That was also useless automated call with no option for help accessing the app to see benefits. Had to press 1 and 3 and all sorts of other numbers so I could get my benefits. I look forward to when Aetna finds another option so people can avoid this app. It’s painful to use. Should’ve been properly tested before being rolled out to end users.
    more

No reviews available

  • Much better Mar 8, 2021

    By JClub21
    This version of the app has everything I need and works well
  • Easy and Convenient Oct 22, 2020

    By Hestork
    Easy to use and convenient to have all my vision benefit information in one spot.
  • App has improved greatly Feb 27, 2021

    By Amarant42
    The app works now and I can see all my benefits.

No reviews available

  • Unable to login Nov 10, 2020

    By Ccthedragon
    The previous app worked perfectly fine. When I was promoted to download the new app, I did and entered all my info. On the new app I receive a “Error signing in” popup or I get an infinite loading bar.
  • Not as good Nov 10, 2020

    By Irishluck71
    Previous version WORKED! This new updated app crashes constantly. Never had an issue with the other one. NOT impressed
  • Mar 21, 2021

    By Richard Ivanyi
    The app is crashing as soon as you launch it. Worked fine before the most current update. Needs to be fixed
  • Cannot view EOBs or dependent info Nov 30, 2020

    By Strwberri2
    Normally when one downloads the app for their insurance provider they do so to view a few things: benefits, claims/EOBs, eligible providers for all those covered. This app does not allow you to view the details of a claim or the EOB once the claim is processed. You must go to the actual website to view the EOB. It is in PDF form there, so it should be available on the app and is not. I also find it ridiculous that the primary insured has to not only create logins for dependents, but cannot view their benefits nor claim/EOB under the primary’s login. This is just not exclusive to the app but the website as well.
    more
  • Feb 10, 2021

    By Roman Joe
    This app is not working! Crashes as opened has is poorly designed. Web site was easy to use and the best way to access your info.
  • Avoid if possible Jan 18, 2021

    By MzJudged
    I found the app completely useless. I was able to log in once and have not been able to log in again since. Tried resetting password followed link and still can’t log in. It says contact us, so I did. That was also useless automated call with no option for help accessing the app to see benefits. Had to press 1 and 3 and all sorts of other numbers so I could get my benefits. I look forward to when Aetna finds another option so people can avoid this app. It’s painful to use. Should’ve been properly tested before being rolled out to end users.
    more
  • Jan 16, 2021

    By John Kilgore
    Looks good problem is doesn't work also wants to make you do a separate account for each beneficiary a big pain for a family. Which is a waste, because nothing works.

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