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Exxon Mobil Rewards+

Exxon Mobil Rewards+

ExxonMobil

The most rewarding way to pay for fuel

4.7 Ratings 92K+ Reviews 1M+ Downloads

About Exxon Mobil Rewards+

The most rewarding way to pay for fuel
see more about Exxon Mobil Rewards+

Ratings & Reviews

4.7
91.7K+ Ratings
  1. 5
    85%
  2. 4
    8%
  3. 3
    2%
  4. 2
    1%
  5. 1
    4%
  • Great update miss old functionality. Nov 7, 2019

    By tgray013
    First off this app is great and I have almost removed my physical Exxon Card from my wallet. There are still a few stations that I have used recently that the app has failed to authorize the pump but the attendant said their new payment system does not work with Speedpass or credit cards at the diesel pumps yet, so it is not the apps fault. It has only been two weeks since I have been able to use the convenience of pay at the pump, hopefully they will get it together soon or I will start looking for another Exxon station to frequent. One short coming in my opinion is the loss of sharing purchases from within the app. I may be in the minority but it was a great convenience to be able to send my companies Human Resources admin an email with my vehicle mileage and vehicle number without having to leave the app and going to my email client and sending it from there. In conclusion I would like to share a quick story. I was able baffle the attendant at an Exxon station one day by authorizing the diesel pump with out having to go in to get it manually authorized since pay at the pump is still an anomaly at some Exxon Mobil diesel pumps. I bet he is still scratching his head.
    more
  • Very, very convenient when working. Jan 27, 2018

    By PulsedWave
    I love pulling up to pump, staying in the warm car without having to fumble with my payment method outside or keying in Plenti card, then jumping out and pumping. No longer run the risk of dropping/misplacing my credit card at the station. The app makes it convenient to track your gas purchases. Though it hasn’t happened in the past few weeks, usually the pump would not work when you squeeze after the app says authorized. Was Also getting error messages on the app. Then my Keychain Plenti card wouldn’t work at pump or inside at register and would have to call Plenti to reimburse my points. They are usually excellent when you call except once recently when the girl kept repeating that she’s crediting my points as a “one time courtesy” when the need to call in for points happens on a regular basis. On a whole based on convenience I do recommend the app.
    more
  • Why Exxon, why? Sep 20, 2019

    By CPORet
    I use this app a lot. In fact, it’s the main reason I use Exxon. But then, you had to go and change a perfectly good app into this. The old version was so simple, first open it, then choose the pump and authorize. Now I’m presented with this glitzy “experience” type app, which forces me it use a menu to choose the pay at pump feature. And if that wasn’t bad enough, the first time I go to use it - IT DOESN’T WORK! Now I’ve got emails saying my Apple account is locked out (which could be spam/phishing attempt, who knows). But, to top off this “incredible new experience”, the Speedpass. App is no longer available for the Apple Watch. Do you have any idea how useful/convenient that was? My sincerest hope is that this is just temporary, and that in the very near future you’ll fix this mess you’ve created. I’m updating my review because I tried the app again a couple days later and it worked. So, I’ll keep using it. I still don’t like the new apps look so I’ll only go 3 Stars. Give me back my Apple Watch app, and I’ll give it 4 stars.
    more
  • Speedpass & Plenti are a perfect match! Aug 30, 2017

    By Kenkensmom
    I downloaded the speed pass last night, super quick and easy to set up, it synced with my applepay and I was able to add another card easily, I added my Plenti account also. I watched the video (super quick) on how to pay at the pump and apply Plenti points to my purchase. I tried it out tonight, I got to the pump, the app was open and I was recognized right away, I picked my pump # on the app and selected how many points to use towards my gas and that was it! Pumped my gas and got a receipt! I'm normally a 711 fan, but the easy use of this app and purchasing gas has made me switch to the Exxon family! Plus if you think about it, no one can take your card number, watch you put in your pin, you don't need to bring your card and no more touching the keypad (cause I'm sure everyone before you has washed their hands prior to using) ❤️❤️
    more
  • Bye-bye Good Speed Pass Hello App Better... Mar 2, 2018

    By REShaman
    Learning my Speed Pass technology had been replaced with an App, I reluctantly added the App to my iPhone 6+. I resisted using the App believing the Speed Pass was so easy to use, why complicate purchasing gas with an App. The interface is different. But different better. I realized I can pull up to the Exxon-Mobil station I prefer, and while remaining in my vehicle, launch the App (already logged in) select the pump identified by number, select buy gas, type in PIN number, request authorization, open filler cap from inside my vehicle in advance, select grade of gas and fill up my tank. No more pressing buttons on the pump’s keypad. While I prefer receipts, I never request them. Now an email arrives promptly and is easily organized so my receipt records are readily available. Love setting up the purchase from inside my vehicle. The App works perfectly.
    more
  • Jul 23, 2020

    By Michael Davis
    This app was awesome. I used it all the time. I would go out of my way to use an ExxonMobil gas station because of the app. But now the app consistently fails to recognize my locations at gas stations I used the app at before regularly. The QR scan option doesn't seem to work either. This has been going on for a couple of months now. Please fix this so I can use the app again and I will change this to 5 stars!
    more
  • Aggravated in VA Sep 9, 2019

    By Jtmarti
    The app is great when it works. I m going on 2 months of intermittent use. First I was only able to use it the 1st time using the Exon smart card for payment. Then it locked up the payment the next time and during my initial sign up I opted to not get a card because I did not want another card to have to carry. Well you can’t set up an online account without the actual card which turned into a nightmare which after 3 calls and over a month gone by before I got the actual smart card and now I cannot even add it as a payment. During this whole process I kept adding other card payment forms so I could keep using the app. However I continue to have issues getting it to work and it having a hold put on it twice which renders it useless. Seems that if you have a weak signal trying to use the app and keep trying to connect it basically locks you out(guessing in their terms places a hold on your account) which takes them 3 days to review. Meanwhile your filling your gas tank with no way to even tie your fill ups to your reward account to continue to earn points. And it is a hit or miss for an actual attendant in the gas stations to be of any help. I’m hoping once I am able to get my smart card added it will be a bit more reliable, but not holding my breath! Good luck with your experience!
    more
  • Aug 6, 2020

    By Jayce Madrid
    I used this app a little over a year ago and it worked flawlessly. Now that I live in a different place, that being right next to a Mobile gas station, I figured I'd go back to using this app. Unfortunately, the app won't let me log into my account. I can sign in through the website perfectly fine, though. Mobil needs to fix this bug, because the app is useless right now.
    more
  • Aug 2, 2020

    By Mike Sanchez
    Got this app because the gas station I go to is right around the corner from my house and since I fuel up there all the time, I figured I may as well collect on the rewards as well. Went to the website, signed up, then downloaded the app. Tried to login and the app told me that there was no such email linked to an account. Figured that maybe it needed some time to process my info. Give it a day, went to login again, and now it says that they have encountered a problem. Gave it more time and same
    more
  • Aug 18, 2020

    By Martha Davalos
    This app was awesome .....now is not working call customer care n they seemed to care less about the issue being reported. She said there was nothing wrong with app and I needed a receipt for my points back....I stated I could care less about my points we as customers just want the issue fixed as this is an inconvenience for us ....she stated LET ME REMIND YOU THIS IS A FREE APP AFTER ALL!! THERE IS NOTHING I CAN DO AT MY END! I was very disappointed of her service !!!
    more

No reviews available

  • Very, very convenient when working. Jan 27, 2018

    By PulsedWave
    I love pulling up to pump, staying in the warm car without having to fumble with my payment method outside or keying in Plenti card, then jumping out and pumping. No longer run the risk of dropping/misplacing my credit card at the station. The app makes it convenient to track your gas purchases. Though it hasn’t happened in the past few weeks, usually the pump would not work when you squeeze after the app says authorized. Was Also getting error messages on the app. Then my Keychain Plenti card wouldn’t work at pump or inside at register and would have to call Plenti to reimburse my points. They are usually excellent when you call except once recently when the girl kept repeating that she’s crediting my points as a “one time courtesy” when the need to call in for points happens on a regular basis. On a whole based on convenience I do recommend the app.
    more
  • Speedpass & Plenti are a perfect match! Aug 30, 2017

    By Kenkensmom
    I downloaded the speed pass last night, super quick and easy to set up, it synced with my applepay and I was able to add another card easily, I added my Plenti account also. I watched the video (super quick) on how to pay at the pump and apply Plenti points to my purchase. I tried it out tonight, I got to the pump, the app was open and I was recognized right away, I picked my pump # on the app and selected how many points to use towards my gas and that was it! Pumped my gas and got a receipt! I'm normally a 711 fan, but the easy use of this app and purchasing gas has made me switch to the Exxon family! Plus if you think about it, no one can take your card number, watch you put in your pin, you don't need to bring your card and no more touching the keypad (cause I'm sure everyone before you has washed their hands prior to using) ❤️❤️
    more
  • Bye-bye Good Speed Pass Hello App Better... Mar 2, 2018

    By REShaman
    Learning my Speed Pass technology had been replaced with an App, I reluctantly added the App to my iPhone 6+. I resisted using the App believing the Speed Pass was so easy to use, why complicate purchasing gas with an App. The interface is different. But different better. I realized I can pull up to the Exxon-Mobil station I prefer, and while remaining in my vehicle, launch the App (already logged in) select the pump identified by number, select buy gas, type in PIN number, request authorization, open filler cap from inside my vehicle in advance, select grade of gas and fill up my tank. No more pressing buttons on the pump’s keypad. While I prefer receipts, I never request them. Now an email arrives promptly and is easily organized so my receipt records are readily available. Love setting up the purchase from inside my vehicle. The App works perfectly.
    more
  • Convenient w/Apple Pay Jan 28, 2018

    By Eagle Keeper
    I downloaded the App to give it a try because I always try to refuel my vehicle at a local Mobil station that has been remodeled, is clean, and convenient to my home or work. I didn’t love the idea of loading my credit card to the App to pay for the fuel but I do like using the Apple Pay feature to pay for fuel. I use my a credit card that credits me 5% cash back on fuel purchases so that’s a bonus. The App always works and I honestly feel that the transaction is a little safer than swiping my card at the pump. I do everything on the App right inside my car then get out and the pumps are ready to use. My wife and daughter also really like this App and use it every time. I used it on a cross country 1,400 mile drive and it worked every time at the Mobil stations.
    more
  • Non beneficial, help me understand! Mar 12, 2020

    By scooby73
    So I actually love this app. It gives you points on the back end. In and out of the store. But there is a dilemma that needs to be address. How is it saving me money if the store you use, has a cash and credit price. So using the app is considered credit, which means if the gas station you use has a cash or credit price you are paying credit price. Which in my case is 10¢ higher. So now using the app is defeating the purpose, except for convenience. Please fix this or I might as well go back to using cash. Because I’m losing not saving. PS: needs to make a way to use or upload receipts. Or scan so I can get my points if I forget to use the app or because the card I used is not linked. So once again how is that beneficial for us?
    more
  • Great update miss old functionality. Nov 7, 2019

    By tgray013
    First off this app is great and I have almost removed my physical Exxon Card from my wallet. There are still a few stations that I have used recently that the app has failed to authorize the pump but the attendant said their new payment system does not work with Speedpass or credit cards at the diesel pumps yet, so it is not the apps fault. It has only been two weeks since I have been able to use the convenience of pay at the pump, hopefully they will get it together soon or I will start looking for another Exxon station to frequent. One short coming in my opinion is the loss of sharing purchases from within the app. I may be in the minority but it was a great convenience to be able to send my companies Human Resources admin an email with my vehicle mileage and vehicle number without having to leave the app and going to my email client and sending it from there. In conclusion I would like to share a quick story. I was able baffle the attendant at an Exxon station one day by authorizing the diesel pump with out having to go in to get it manually authorized since pay at the pump is still an anomaly at some Exxon Mobil diesel pumps. I bet he is still scratching his head.
    more
  • Why Exxon, why? Sep 20, 2019

    By CPORet
    I use this app a lot. In fact, it’s the main reason I use Exxon. But then, you had to go and change a perfectly good app into this. The old version was so simple, first open it, then choose the pump and authorize. Now I’m presented with this glitzy “experience” type app, which forces me it use a menu to choose the pay at pump feature. And if that wasn’t bad enough, the first time I go to use it - IT DOESN’T WORK! Now I’ve got emails saying my Apple account is locked out (which could be spam/phishing attempt, who knows). But, to top off this “incredible new experience”, the Speedpass. App is no longer available for the Apple Watch. Do you have any idea how useful/convenient that was? My sincerest hope is that this is just temporary, and that in the very near future you’ll fix this mess you’ve created. I’m updating my review because I tried the app again a couple days later and it worked. So, I’ll keep using it. I still don’t like the new apps look so I’ll only go 3 Stars. Give me back my Apple Watch app, and I’ll give it 4 stars.
    more
  • Aggravated in VA Sep 9, 2019

    By Jtmarti
    The app is great when it works. I m going on 2 months of intermittent use. First I was only able to use it the 1st time using the Exon smart card for payment. Then it locked up the payment the next time and during my initial sign up I opted to not get a card because I did not want another card to have to carry. Well you can’t set up an online account without the actual card which turned into a nightmare which after 3 calls and over a month gone by before I got the actual smart card and now I cannot even add it as a payment. During this whole process I kept adding other card payment forms so I could keep using the app. However I continue to have issues getting it to work and it having a hold put on it twice which renders it useless. Seems that if you have a weak signal trying to use the app and keep trying to connect it basically locks you out(guessing in their terms places a hold on your account) which takes them 3 days to review. Meanwhile your filling your gas tank with no way to even tie your fill ups to your reward account to continue to earn points. And it is a hit or miss for an actual attendant in the gas stations to be of any help. I’m hoping once I am able to get my smart card added it will be a bit more reliable, but not holding my breath! Good luck with your experience!
    more
  • Aug 20, 2020

    By Jim Edwards
    App stopped working randomly. Worked well before and prevented any need to touch/contact the payment interface at the pump. Called customer support and after long wait, was told my account had been blocked and that it would take 10 days to release it. Have moved to using the card at the pump at it's been over 3 weeks and the app is still unable to process payments.
    more
  • Aug 13, 2020

    By Clifford Ryan
    Have read two one ☆ reviews that reflect problems similar to mine. Used to use this app regularly, though not since February when a message came up that i needed to contact customer support. Finally had time to do that today...after 30 minutes, two calls and conflicting customer service instructions, I am able to communicate with the web site but not the app, which makes Rewards+ unuseable for purchase and reward redemption.
    more
  • Great App, just difficult sharing Nov 27, 2017

    By MzEarly2u
    So my daughter is still having the same issue, she cannot use the app to purchase gas at the speed pass pump. After calling the customer service team, we are even more annoyed and frustrated. No explanation as to why expect someone will have to look into the issue and will call back in a couple of days. Forget the convenience, will delete the app if we are having an unnecessary issues added to our life. This app is one of the best for me and my kids who are away in college. It’s convenient and helpful when my kids are low in gas and money. I can have them find an Exxon or Mobil station if the need gas, and it will charge to my account. However, there are times that we experience issues when they cannot refuel, such as this holiday weekend. I had my kids gas up before leaving and then asked them to refuel when they arrived back to the college town. However after long drives my kids are unable to gas up before heading in. Which means they will have to come back out tomorrow. I think there are limits, but it makes it difficult for families.
    more
  • Points Don’t Accrue Properly Oct 14, 2019

    By AttyRyan
    The app itself is fine. The interface is intuitive and the layout and design are helpfully minimalistic. However, it’s is very common for the points to simply not materialize after a purchase, which is essentially the bedrock of the rewards program and the primary reason for using the app. Before you say - maybe you aren’t doing it correctly - I have called customer service and discussed this issue, confirmed that my account is open and active, and that there isn’t anything process-wise on my end that causes this error. I pay for gas directly in the app, the app registers when I’m fueling and when I’m finished, and has a copy of my transaction receipt in my account history following the purchase. However, the rewards points don’t show up, even days later. This is a 4 star app if the rewards program upon which the app is based works. But if you can’t get points for purchases, the app isn’t worth the slight time savings you get by not having to insert your card at the pump. The points system needs to work properly.
    more
  • Jul 23, 2020

    By Michael Davis
    This app was awesome. I used it all the time. I would go out of my way to use an ExxonMobil gas station because of the app. But now the app consistently fails to recognize my locations at gas stations I used the app at before regularly. The QR scan option doesn't seem to work either. This has been going on for a couple of months now. Please fix this so I can use the app again and I will change this to 5 stars!
    more
  • Aug 6, 2020

    By Jayce Madrid
    I used this app a little over a year ago and it worked flawlessly. Now that I live in a different place, that being right next to a Mobile gas station, I figured I'd go back to using this app. Unfortunately, the app won't let me log into my account. I can sign in through the website perfectly fine, though. Mobil needs to fix this bug, because the app is useless right now.
    more
  • Aug 2, 2020

    By Mike Sanchez
    Got this app because the gas station I go to is right around the corner from my house and since I fuel up there all the time, I figured I may as well collect on the rewards as well. Went to the website, signed up, then downloaded the app. Tried to login and the app told me that there was no such email linked to an account. Figured that maybe it needed some time to process my info. Give it a day, went to login again, and now it says that they have encountered a problem. Gave it more time and same
    more
  • Aug 18, 2020

    By Martha Davalos
    This app was awesome .....now is not working call customer care n they seemed to care less about the issue being reported. She said there was nothing wrong with app and I needed a receipt for my points back....I stated I could care less about my points we as customers just want the issue fixed as this is an inconvenience for us ....she stated LET ME REMIND YOU THIS IS A FREE APP AFTER ALL!! THERE IS NOTHING I CAN DO AT MY END! I was very disappointed of her service !!!
    more
  • Took my money and never authorized pump Mar 14, 2020

    By Connection could be improved
    Set up Apple Pay with the app since they say all Exxon stations accept Apple Pay. Have used it twice before no problem. Yesterday went to get gas. Do the usual choose pump# and choose payment. It gives me some error message, takes ALL the money I had in my Apple Cash and doesn’t authorize the pump. I would have to fill two full tanks with premium for the amount of money it took. I just ended up using my debit card. I go to speak to a worker and he says they don’t accept Apple Pay here and there’s nothing he can do. So how am I supposed to know which station accepts apple pat and which doesn’t??? I thought the point was they all do. After a frustrating 1 hour back and forth with 3 representatives from The app customer service, they tell me they can’t do anything to call apple (they also did not know how Apple Pay works. I had to explain that Apple Cash is money that can be sent to me by someone else and is not associated with my bank account and I can’t just “call my bank”). I finally called apple and they were a bit more helpful and opened up a case. So hopefully this can get resolved. I won’t be using Apple Pay from now on. I will attempt to add a debit or credit card and hopefully that won’t give me problems. But if it gives me even just 1, I’m deleting. Not worth the frustration.
    more

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