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Expedia Hotel, Flight & Car Rental Travel Deals

Expedia Hotel, Flight & Car Rental Travel Deals

Expedia

Book car, flight, packages. Get instant access to hotel discounts and 2x rewards

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4.7 Ratings 2M+ Reviews 10M+ Downloads
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About Expedia Hotel, Flight & Car Rental Travel Deals

Book car, flight, packages. Get instant access to hotel discounts and 2x rewards
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Ratings & Reviews

4.7
1.9M+ Ratings
  1. 5
    84+%
  2. 4
    9+%
  3. 3
    2+%
  4. 2
    1+%
  5. 1
    3+%

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  • Feb 25, 2021

    By Clarence Bennett
    It's just been a great' app to use. I have used this app since 1992. Any issues I've had with traveling they would resolve on the spot with a representative I can talk to on the phone to help me with booking and any issues. I just can't say enough. Expedia keep up the good work and everyone at Expedia stay safe.
    more

  • Have had a lots of improvements! But.... Jul 30, 2019

    By :::::::::::
    I like this app much better than I did before so thought it was worth updating my review. But have an issue with the layout that I hope they fix. I wish I could attach a screen cap here to demonstrate with an obvious visual. I’m on my iPad...and when I go to “pick a room”...the long skinny horizontal pic of the style of room appears, with a line above and below. And with the price and select button. The problem is, as you’re scrolling, it’s not clear AT ALL which pic and room name/style goes with which price, above it or below it. Because what’s in between the 2 horizontal lines/rules is...first a price/purchase button, then the picture below. But...apparently the the price goes with the picture above, not below...so the horizontal rules making you think that that’s setting off a block of info that goes together is very misleading. And the space between the price and pictures and price and picture, etc. as you scroll is the same! So there’s no definitive of which price goes with which pic/room style/size. This is just poor design layout and I hope they change it to make it a lot more obvious. Other than that, I like it for navigating easily compared to other travel apps and sites.
    more

  • Feb 19, 2021

    By JANET PINKNEY
    Great app. Response time good... and deals are ok... but this covid thing would allow more ability to have a room rotation... to keep a closer eye on room cleaning, every bed I have checked in the last four years have been gross... have passed info to management and none cares
    more

  • Could be improved Nov 15, 2018

    By Corissa.stallings
    I have loved Expedia since I started traveling on my own and the checkout process is always easy for me. Overall the app is decent and could use a few more features. For example when searching for an all inclusive on the website you can filter that option but in the app you must scroll through all hotels, motels and resorts. Also, I wish that you didn’t have to specifically search from one airport. The app states that it’s to help you find the best deal but to me the best deal would be found by checking all available airports that I am willing to travel to without having to research and put back in all of my filters every time. Also, they claim that it is cheaper to book through the app but I have always found that the better bundles are found on the website. It would also be nice if there was an “availability calendar” like on some other sights where you can see how much cheaper it would be to stay a different night. Another feature that would interest me is being able to search an entire country as your destination to try to find new and cool places to stay in a specific country.
    more

  • Feb 13, 2021

    By Bessy Mecham
    I have been using Expedia for all my travel's for work, vacations, and just because! I've been so satisfied with all the arraignments of every flight, hotel and car rental! Outstanding!
See all positive reviews

  • Feb 23, 2021

    By Party Boys Audio
    Possibly the worst booking service on the internet. I've had to cancel or postpone multiple flights due to Covid and I never receive so much as a confirmation email of any of my cancellations. It's always then a giant headache getting in touch with anyone from their customer service department over the phone to discuss, receive or redeem travel vouchers. Because of their poor customer service and lousy infrastructure I've lost a lot of money using Expedia. Never again will I use Expedia.
    more

  • App cancelled $3,000 reservation, no refund Mar 16, 2020

    By HurryUpRalph
    I use Expedia pretty often, about once a month on average. I’m in a long-distance marriage because of my military deployment schedule. This month, my wife and I were finally going on our long overdue honeymoon (6 years), but the DoD has put out travel restrictions that would allow that to happen. So I went on the Expedia app to cancel/change my reservation. I managed to cancel my flights, but I didn’t cancel my hotel because there was no refund option or an option to change my reservation. At that point I was okay with just canceling my flight and contacting Expedia to see what I could do about my hotel reservation. But as get off the app and am about to make the call to Expedia, I receive multiple emails regarding my cancellations. To my surprise, the hotel was also cancelled. This was a $3,000 resort in Aruba. I proceed to call customer service, and waited on hold for over an hour, then the call just dropped out of nowhere. Luckily, I went online earlier to schedule Expedia customer service to call me. When they did, I could hardly communicate with the agent because it seemed as if English was not their native language. The agent proceeded to transfer me to another person to help then they hung up on me. I cannot afford another $3,000 for a vacation and now I cannot take my wife on the honeymoon I promised her. This will definitely be the last time I use Expedia or any of its sister companies.
    more

  • Feb 23, 2021

    By Lorena DuBois
    Disconnects EVERY time I try to get a resolution (on my phone). Spent 4 hours on chat to get to rebooking a flight and it stopped delivering messages, accepting messages, and then straight up disconnected. Spent another hour on chat today (rebooking the second flight that got canceled) and it did the same thing again! Arghhh!
    more

  • Never again, Expedia Mar 31, 2020

    By NeverAgainExpedia
    I have used Expedia for YEARS. This has always been my go-to service for hotels, flights, and cars. I was supposed to go to Atlanta for work and happily booked my plane tickets through Expedia as I always did. With the COVID crisis and travel restrictions, my trip to Atlanta needed to be canceled. For some reason I wasn’t able to cancel my flight online, and was instructed to call customer service. I did, and received a recording that because my travel was not in the next 72h they could not help me, and to call back when I was within that window. So I waited until Sunday, when I was finally in the 72h window. I was on hold for 3 hours, with no option for a call back, before being disconnected without speaking to anyone. I called back at 10pm Sunday night. I slept on and off, with my phone on speakerphone until I woke up at 5am, still on hold. I didn’t speak to a representative until 8am Monday morning- at that point I had been on hold for 10 HOURS. I explained the situation to the gentleman (named David) and asked that if we got disconnected to please call me back as I had been on hold all night. He confirmed my phone number and happily agreed. 1h and 15 minutes later, with absolutely no resolution, the call was disconnected. No. Call Back. 11h15m wasted. I called Delta, got an immediate response AND they refunded my ticket. I WILL NEVER EVER EVER USE EXPEDIA FOR ANYTHING ELSE AS LONG AS I LIVE DUE TO HORRENDOUS CUSTOMER SERVICE. NEVER AGAIN.
    more

  • Feb 18, 2021

    By Vince Mulcahy
    I've used Expedia for 10 years now and I've never been more disappointed in a service. I purchased a flight in February of 2020 with a departure of December 2020. CoVid hit and everything was canceled. Expedia called me in September of 2020 to ask what I wanted. They let me know 8-12 weeks for processing because everyone is behind. 4 emails, 4 phone calls, 1 chat and 6 months later it is still the same "we cannot process until approved by the airline" every call. No customer loyalty at all.
    more
See all negative reviews
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  3. Looking for the perfect flight that doesn’t cost an arm & a leg? Sort flights effortlessly. Choose from hundreds of airlines and book any class

Reviewed by Laura S on December 20, 2017

See all editor’s reviews

  • Feb 25, 2021

    By Clarence Bennett
    It's just been a great' app to use. I have used this app since 1992. Any issues I've had with traveling they would resolve on the spot with a representative I can talk to on the phone to help me with booking and any issues. I just can't say enough. Expedia keep up the good work and everyone at Expedia stay safe.
    more

  • Feb 19, 2021

    By JANET PINKNEY
    Great app. Response time good... and deals are ok... but this covid thing would allow more ability to have a room rotation... to keep a closer eye on room cleaning, every bed I have checked in the last four years have been gross... have passed info to management and none cares
    more

  • Feb 13, 2021

    By Bessy Mecham
    I have been using Expedia for all my travel's for work, vacations, and just because! I've been so satisfied with all the arraignments of every flight, hotel and car rental! Outstanding!

  • Location, Location, Location! Jan 4, 2021

    By adventuring_mama_13
    Perfect place to stay if you enjoy easy access to the marina and the beach. It is a small and quiet resort. Which we like because we go as a family and not the party scene. Which was cool for us 20 years ago ;) Service staff was very friendly and accommodating. Only complaint is trying to sign us up for the marketing sales pitch at their sister resort as soon as we checked in. When we politely said no, the front sales staff became rude and wouldn’t acknowledge us the entire week we were there. Not a biggie, but it’s polite to at least say hello or good after afternoon when passing by. What they forget to tell you is you can still go to the sister resort 10 mins away and enjoy the luxurious pools and view and also includes the all inclusive if you have that package. Overall, we really enjoyed our stay and would stay here again. We also didn’t need the sales pitch for discounts on activities. We met a very nice young man at the marina who took great care of us setting up the clear fiberglass boat and the dolphins experience.
    more

  • Feb 13, 2021

    By Jose Archila
    Awesome app. Really easy to use and also it has great pricing for many different things such as, airplane tickets, hotels, car rentals, and bundles.
See all 5 reviews

  • Have had a lots of improvements! But.... Jul 30, 2019

    By :::::::::::
    I like this app much better than I did before so thought it was worth updating my review. But have an issue with the layout that I hope they fix. I wish I could attach a screen cap here to demonstrate with an obvious visual. I’m on my iPad...and when I go to “pick a room”...the long skinny horizontal pic of the style of room appears, with a line above and below. And with the price and select button. The problem is, as you’re scrolling, it’s not clear AT ALL which pic and room name/style goes with which price, above it or below it. Because what’s in between the 2 horizontal lines/rules is...first a price/purchase button, then the picture below. But...apparently the the price goes with the picture above, not below...so the horizontal rules making you think that that’s setting off a block of info that goes together is very misleading. And the space between the price and pictures and price and picture, etc. as you scroll is the same! So there’s no definitive of which price goes with which pic/room style/size. This is just poor design layout and I hope they change it to make it a lot more obvious. Other than that, I like it for navigating easily compared to other travel apps and sites.
    more

  • Could be improved Nov 15, 2018

    By Corissa.stallings
    I have loved Expedia since I started traveling on my own and the checkout process is always easy for me. Overall the app is decent and could use a few more features. For example when searching for an all inclusive on the website you can filter that option but in the app you must scroll through all hotels, motels and resorts. Also, I wish that you didn’t have to specifically search from one airport. The app states that it’s to help you find the best deal but to me the best deal would be found by checking all available airports that I am willing to travel to without having to research and put back in all of my filters every time. Also, they claim that it is cheaper to book through the app but I have always found that the better bundles are found on the website. It would also be nice if there was an “availability calendar” like on some other sights where you can see how much cheaper it would be to stay a different night. Another feature that would interest me is being able to search an entire country as your destination to try to find new and cool places to stay in a specific country.
    more

  • Still a good travel search site May 29, 2019

    By septgirl95
    I booked a one-way flight from Rome to Cleveland Ohio. I am very aware that going anywhere in and out of Cleveland Ohio is difficult. I did get a good deal on that one flight, although alittle misleading as the cost shown initially was more with all the fees. A couple things I’d suggest, that Expedia allow you to look at your previous travels. There’s no access to your travel history. I needed to know about the hotel I stayed at three weeks ago and the price paid. There was no way to access it. Also I loved the hotel and I wanted to give it a good review but because it was three weeks previous, they blocked the review. Some people travel longer than two weeks and it would be good to allow a review -even a couple of months later. After you get home and have time. Otherwise I do like and use Expedia for travel, but mostly flights.
    more

  • App Jan 27, 2018

    By SarahtheReviewer22345
    This review mostly centered around the app. I did take a successful trip through Expedia last year and was happy with my flights and hotel. However, I cannot see my future booked trip in the app. It will not load. I’ve tried updating the app and I have a new phone so it shouldn’t be acting poorly. Please fix this bug. Also I will say we had trouble with the website when we booked this year’s trip and I had multiple pending charges on my credit card. But I called customer support and was helped. The lady assured me the erroneous pending charges would be cancelled and they were. So I think the main troubles have been with the app and website. My advice to those complaining, learn how to really read ALL the text that is listed for a hotel. And if you’re not sure of amenities, call either the hotel or Expedia before you travel.
    more

  • Good app, could be great with one easy fix Nov 3, 2017

    By pg1000
    I found a good hotel in San Francisco for a good price. But the app does not give good control over the geographical distance included in the search. The filters don’t let you specify a distance range, and the entries, when you call them up, show such a tiny map that you can’t tell where the hotel is in relation to your desired destination. Wasted time reading about hotels that turned out to be 25 miles outside the city! They let you name nearby municipalities/neighborhoods to narrow the search, which is probably part of their attempt to handle this concern. But of course, I’m not going to recognize any of those names because, (surprise, surprise), I’m a visitor traveling from out of town. A simple distance filter, and simply to display the distance from your desired city on each record, would help so much.
    more

  • Feb 26, 2021

    By Macky Schmitt
    I wasn't able to sign in to receive my reward points before confirming my hotel rooms. The chevron button would not work. Why offer points if a customer is unable to collect 🤔

  • Be aware before booking Jul 15, 2020

    By DVMA007
    I had to cancel a flight with United Airlines due to recent changes with COVID 19. Once I was booking the false information said both flights and hotel can be cancel within 24 hours of departure if there is need to cancel. As we are living in a pandemic era and changes can can occur I booked my trip. I had to cancel my trip the hotel was refunded. However the United airlines Flight was not. They kept the money saying it can not be refunded only use in another flight. When I try to book a new flight took over 7 hours of back and forth with Expedia over the phone. After everything was about to be done. They downgraded my flight from 1st class to economy and kept my reminding balance... in my opinion the are thieves both Expedia for misinformation and problematic.... united Airlines has no respect for the customer , they keep your money at all cost, lying and horrible play with the customer to make a gain only for them.... I would not suggest or recommend any of this companies ...
    more

  • Don’t sell what you don’t have or serve. Jul 18, 2019

    By tommy1477
    Not so happy with my last vacation to Dreams riviera Cancun All through the entire trip they wrote my email wrong so i had no access to the trip( book online always) when i arived I payed extra $30 for taxi to get to my destination for a service that I already purchased, called and explained and didn’t pay the second (return) time , but never got money back for the first time , instead i was told that I already payed for it 🤷‍♂️🙃. When they say “ all inclusive “ be careful in Dreams Riviera Cancun because they don’t mean that (that’s only on the cheap stuff) , you have to pay extra for a bottle wine , and you can be lucky to barley reserve only 1 night at the restaurants with a reservation. Be careful when you see the pictures of the resort the beach 🏝 is not as clean as it shows in a picture. They tell you you have free kayaking and they make you pay for the bracelet and when you go to the kayaking they tell you that is bot possible , never did it . So dont sell something you don’t serve. Be careful when you buy adventures with the company inside the resort they lie a lot. They tell you the beaches are clean in the other islands 🌴 and they’re full of seaweed as well 🤷‍♂️. Never ben more disappointed. I hope all Cancun is not the same, but the first impression doesn’t make me go there again.
    more

  • Out dated and overpriced Dec 27, 2019

    By Yackums
    Our family used to go here when our children where little. For Christmas we took our family up again and were disappointed by the many things. 1-We ordered cinnamon rolls from the bakery to be picked up on Christmas morning. Ordering was quite the circus, I got transferred several times and then told to call the next morning. So, I did and my card was charged $26+ for 6 cinnamon rolls. My husband went to get them Christmas morning and they didn’t even have record of our order. They had to take cinnamon rolls from somewhere else and we ended up some very not so fresh cinnamon rolls. 2-We had a room specifically to use the pull out bed. The mattress was I sleep able with wires looking into our sons back and super old. 3-Zero extra bedding and we had to call to get some. They were good at getting it to us quickly. 4-Dead bugs all over the indoor swimming area in the middle of winter. Not sure when the last time they cleaned the pool area but when my daughter picker picked up her clothes to leave she also picked up at least ten dead flies. We looked around the area and it was littered with dead bugs. GROSS! 5-The workout room has several broken machines and is very out dated. After the resort fees are added onto the nightly price we thought it was overpriced for the experience we had.
    more

  • Feb 11, 2021

    By william wright
    Well, it's there. On my phone glaring at me. But 'shop travel' page doesn't work. Have deleted and reloaded a few times to no avail. I can check my account. I can log in and verify I'm not a robot. But I can't book a room. Hmmmm

  • Scam Jan 24, 2020

    By Bo11$$$$$$$$$$$$$$$$$$$$
    I highly recommend just using this app to strictly compare prices (kayak and hopper are also great apps for this and hopper has cheaper flights than any other place I’ve found). This is the second time booking my flight through Expedia. The first time was not that bad. This time though I had to do schedule changes for my flight. I called Expedia twice. They explained to me that they had a fee of about $90 to change the date (no biggie I understand) and that I had to pay the difference in price (again understandable) my ticket originally cost $340 and I looked up online how much of a difference it would be to estimate about how much I would be paying which was roughly $200 in total. I called the first time and I gave them specific flight numbers and time to make their job a bit easier, and the end result they were asking for was $800 which is a little over the top. I didn’t want to pay that much so I hung up and called again with in seconds to double check. And once I gave the exact information and everything the end amount was $1000 ???!! I understand that prices fluctuated but that was crazy. So I cut out the middle man (Expedia) and called the airline and ended up changing the dates for just $215.
    more

  • Sad and frustrated Apr 1, 2020

    By Traveling Gramm
    I waited 4 hours on hold today-March 30. Then I was hung up on. So I tried again and waited another4 hours and got cut off. Then I did 2more hours but I have to go to bed... I just wanted to ask if I was being refunded my airfare (I had called Turkish Airlines and they said I qualified because of Covid-19 so cancelled through the app) and not getting future credit. I tried the automated system too and got nowhere. I am afraid to wait the 30 days to see if it goes back on my card and then be told it’s too late for a refund and this trip cost over $2700! I will need that money. It has been very frustrating. Today, 31 March, I got an email trying to smooth my feathers but I am still so upset and so tired of the process! They could use an automated system to call back customers and not just cut off the phone calls!! I am so very disgusted with this customer service. Yes, you’re getting slammed and so are we! I don’t have that kind of money sitting around and want it back!! I don’t want travel credit, especially when the airline said I was qualified for a total refund!
    more

  • Outdated information Aug 12, 2019

    By christine a. tran
    I’ve booked with Expedia in the past and every time I do, I ask myself why? I suppose because I forget the trauma and frustration and Expedia feels reliable. And it is. I can always count on it to raise my blood pressure! All jokes aside, I tried to rebook a flight that it said was available. I wanted a better airline. I guess I should have rebooked it before I cancelled, but I didn’t, and when I tried to rebook, it told me my seats couldn’t be reserved and then told me the flight was sold out and to search again. I do it again, the same flights still show up but they are sold out. I tried multiple times and it kept showing me the sold out flights, lets me go through check out and then tells me it’s sold out. How can it know it’s sold out but still show in the search? I nearly had a heart attack. In the past, I had to cancel a flight and it was technically easy but ultimately they accidentally charged me for a cancelled flight. That has nothing to do with the app but just a FYI on Expedia. My Bank was able to sort it out for me.
    more

  • Be very careful booking with certain airlines on Expedia May 24, 2018

    By kdwokc
    I recently booked a flights for me and my husband to LAX on Expedia with Frontier Airlines. Now that I have purchased this ticket I find out that Frontier penalizes customers who book their flight with Expedia. If you don’t book a flight directly with Frontier, you have to pay substantially higher baggage fees. These fees are unfair. You even have to pay for a carry on bag. These fees were almost half of the cost of the flight. I’m stuck now having to pay those baggage fees, since my flight was non refundable. There were other flights I could have chosen, but since the Frontier flight was the best price, I chose it. Beware. I have another flight with America Airlines and baggage fees are the same no matter where you book the flight. Just a warning to future customers. I will never fly with Frontier again, thru Expedia or directly with the airline. That’s a shady way to do business. And it took me over an hour to even talk to a human being at Frontier.
    more
See all 2 reviews

  • Feb 23, 2021

    By Party Boys Audio
    Possibly the worst booking service on the internet. I've had to cancel or postpone multiple flights due to Covid and I never receive so much as a confirmation email of any of my cancellations. It's always then a giant headache getting in touch with anyone from their customer service department over the phone to discuss, receive or redeem travel vouchers. Because of their poor customer service and lousy infrastructure I've lost a lot of money using Expedia. Never again will I use Expedia.
    more

  • App cancelled $3,000 reservation, no refund Mar 16, 2020

    By HurryUpRalph
    I use Expedia pretty often, about once a month on average. I’m in a long-distance marriage because of my military deployment schedule. This month, my wife and I were finally going on our long overdue honeymoon (6 years), but the DoD has put out travel restrictions that would allow that to happen. So I went on the Expedia app to cancel/change my reservation. I managed to cancel my flights, but I didn’t cancel my hotel because there was no refund option or an option to change my reservation. At that point I was okay with just canceling my flight and contacting Expedia to see what I could do about my hotel reservation. But as get off the app and am about to make the call to Expedia, I receive multiple emails regarding my cancellations. To my surprise, the hotel was also cancelled. This was a $3,000 resort in Aruba. I proceed to call customer service, and waited on hold for over an hour, then the call just dropped out of nowhere. Luckily, I went online earlier to schedule Expedia customer service to call me. When they did, I could hardly communicate with the agent because it seemed as if English was not their native language. The agent proceeded to transfer me to another person to help then they hung up on me. I cannot afford another $3,000 for a vacation and now I cannot take my wife on the honeymoon I promised her. This will definitely be the last time I use Expedia or any of its sister companies.
    more

  • Feb 23, 2021

    By Lorena DuBois
    Disconnects EVERY time I try to get a resolution (on my phone). Spent 4 hours on chat to get to rebooking a flight and it stopped delivering messages, accepting messages, and then straight up disconnected. Spent another hour on chat today (rebooking the second flight that got canceled) and it did the same thing again! Arghhh!
    more

  • Never again, Expedia Mar 31, 2020

    By NeverAgainExpedia
    I have used Expedia for YEARS. This has always been my go-to service for hotels, flights, and cars. I was supposed to go to Atlanta for work and happily booked my plane tickets through Expedia as I always did. With the COVID crisis and travel restrictions, my trip to Atlanta needed to be canceled. For some reason I wasn’t able to cancel my flight online, and was instructed to call customer service. I did, and received a recording that because my travel was not in the next 72h they could not help me, and to call back when I was within that window. So I waited until Sunday, when I was finally in the 72h window. I was on hold for 3 hours, with no option for a call back, before being disconnected without speaking to anyone. I called back at 10pm Sunday night. I slept on and off, with my phone on speakerphone until I woke up at 5am, still on hold. I didn’t speak to a representative until 8am Monday morning- at that point I had been on hold for 10 HOURS. I explained the situation to the gentleman (named David) and asked that if we got disconnected to please call me back as I had been on hold all night. He confirmed my phone number and happily agreed. 1h and 15 minutes later, with absolutely no resolution, the call was disconnected. No. Call Back. 11h15m wasted. I called Delta, got an immediate response AND they refunded my ticket. I WILL NEVER EVER EVER USE EXPEDIA FOR ANYTHING ELSE AS LONG AS I LIVE DUE TO HORRENDOUS CUSTOMER SERVICE. NEVER AGAIN.
    more

  • Feb 18, 2021

    By Vince Mulcahy
    I've used Expedia for 10 years now and I've never been more disappointed in a service. I purchased a flight in February of 2020 with a departure of December 2020. CoVid hit and everything was canceled. Expedia called me in September of 2020 to ask what I wanted. They let me know 8-12 weeks for processing because everyone is behind. 4 emails, 4 phone calls, 1 chat and 6 months later it is still the same "we cannot process until approved by the airline" every call. No customer loyalty at all.
    more
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Expedia Hotel, Flight & Car Rental Travel Deals

Expedia Hotel, Flight & Car Rental Travel Deals

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