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App works great and is my favorite place to shop. Edit May 2022: the app has major bugs. When needing help with an order it won't allow you to attach pictures even when you click the button. It often freezes. It often force closes for no reason. Desperately needs a developer to fix it or it will become unusable.
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Lately I haven't been able to look up my past purchases which is super annoying when you buy alot of stuff & are trying to keep track of what you already ordered! Then etsy only allows 99 items in your cart & you have to check out before adding more. You can't go back & see what you have already ordered! Which also means you can't check the progress/shipping . Then trying to get in touch with etsy about tech issues is impossible. No help.... just a rabbit hole of suggestions that don't apply.
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Sharing my experience of using the app on android tablet. I was able to buy things using the app, but I am not able to go back to review my purchases if I want to buy something from the previous vendor. It is very frustrating. Also not being able to see the item description without having to click somewhere is mildly annoying. Not being able to go back is also frustrating and time wasting. I hope the developers will fix these bugs soon. The app has great potential
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An app so broken it broke the website!
I hated this app, it’s slow, it’s buggy, it crashes, it’s worthless. That was fine, I deleted it and continued to use the browser version of the site, which I prefer anyway because it allows me to have multiple tabs open to compare items, it’s a major advantage of online shopping and I’ll never understand why retailers are so determined to undermine that advantage by forcing users to go through their terrible apps. Only now when you try to do certain things, like go to shops to see what else a vendor is selling, it brings up a broken ad for this terrible, broken app, and there’s no way to close or circumvent that ad. There’s a button that SAYS ‘continue to mobile site’ but it doesn’t work, nothing happens, I can see the stuff I want to look at scrolling past in the background at the top and bottom of the screen but there’s no way to make the ‘download the app’ screen go away. Clicking on the ‘download the app’ option doesn’t make it go away either, it just brings me here, so I can review this pointless, defective app that’s so spectacularly broken it makes it impossible to use Etsy at all on mobile. I tried through safari and chrome, I even downloaded this pointless, broken app again, but I’m not interested. Guess I’m not shopping on Etsy anymore? I just wish it had broken before I’d placed that last order so I could still check on it.
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I love Etsy but .....
I shop Etsy all the time so I am a buyer and a seller! There are some things I love and some things not so much ... I miss the old Etsy .... ever hear if something isn’t broken do not try and fix it? I miss treasuries and other features about Etsy that are no longer! Etsy has become more commercialized such as on tv commercials, I’ve seen it advertised online as a “work from home job” I was a lil shocked to say the least.... but when you buy on Etsy be sure that you know which SHOP you’re in! Etsy is the MALL .... WE ARE THE SHOPS IN THE MALL! 🛍The artists and artist suppliers are the back bone of the industry! However Etsy is the easiest for me since I’ve been on for so long! With more than one shop.... too much change in such a short amount of time can really throw some of us off! I miss the different comfort of an “Etsy family” rather than HUGE E-COMMERCE, still Etsy is my go to for a lot of things! I love supporting small business and the artists and after all Etsy gives us the PLATFORM to put our shops we work hard in every day to make all of your shopping full of endless fun! You can find lots and lots of OOAK here! Thanks to the sellers and their shops ... thanks Etsy for giving us a place to sell our goods but it would be good to be able to get someone on the phone again!
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Notifications!!!
Even with all the notification “options” turned off in the app settings, it still sends you Updates every other day. Gross, and can’t believe Apple allows it. Completely not necessary for a crafts app that one uses every once in a while. Uninstalled.
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Passwords
I find it annoying that the app is forcing me to reset my password without even giving me a choice. I like that password and I have memorized it. Why do I have to change it? It doesn’t even give a reason why I must change it. It’s beyond inconvenient
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Worst customer service
I have been harassed repeatedly by a user who is upset I reported their counterfeit goods. I have talked with Etsy several times and they are unwilling to take any action. I am continually harassed and Etsy is allowing this to happen.
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Obscene items pop up
Sometimes obscene items from people’s shops come up in the search, and they’re very inappropriate. I’ve asked Etsy about being able to change how x-rated items come up in the search for those that would rather not see them, and I was told they don’t have that option. I don’t like that mature content is allowed to be shown in regular searches.
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Cannot start listing things in my shop. Keep getting a message stating the url is bad (the url from Etsy).
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No reviews available
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App works great and is my favorite place to shop. Edit May 2022: the app has major bugs. When needing help with an order it won't allow you to attach pictures even when you click the button. It often freezes. It often force closes for no reason. Desperately needs a developer to fix it or it will become unusable.
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Sharing my experience of using the app on android tablet. I was able to buy things using the app, but I am not able to go back to review my purchases if I want to buy something from the previous vendor. It is very frustrating. Also not being able to see the item description without having to click somewhere is mildly annoying. Not being able to go back is also frustrating and time wasting. I hope the developers will fix these bugs soon. The app has great potential
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I love Etsy but .....
I shop Etsy all the time so I am a buyer and a seller! There are some things I love and some things not so much ... I miss the old Etsy .... ever hear if something isn’t broken do not try and fix it? I miss treasuries and other features about Etsy that are no longer! Etsy has become more commercialized such as on tv commercials, I’ve seen it advertised online as a “work from home job” I was a lil shocked to say the least.... but when you buy on Etsy be sure that you know which SHOP you’re in! Etsy is the MALL .... WE ARE THE SHOPS IN THE MALL! 🛍The artists and artist suppliers are the back bone of the industry! However Etsy is the easiest for me since I’ve been on for so long! With more than one shop.... too much change in such a short amount of time can really throw some of us off! I miss the different comfort of an “Etsy family” rather than HUGE E-COMMERCE, still Etsy is my go to for a lot of things! I love supporting small business and the artists and after all Etsy gives us the PLATFORM to put our shops we work hard in every day to make all of your shopping full of endless fun! You can find lots and lots of OOAK here! Thanks to the sellers and their shops ... thanks Etsy for giving us a place to sell our goods but it would be good to be able to get someone on the phone again!
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Too much nudity
I have been enjoying using this Etsy app to purchase supplies for my art business from small businesses that have supplies available, and I prefer to support small creators. However, recently I have been getting a lot of pictures of frontal nudity and risqué lingerie and other sexual items that I have never searched for or looked at or clicked on. My viewed, searched, and liked items are very tailored to art and craft supplies especially wool, alpaca fiber, handmade watercolour paint, artwork, and booksmithing supplies as well as some pet products. I don’t appreciate having to sift through a sea of penises to find new art supply shops. You are suppressing artists and art suppliers in favor of flooding my feed with inappropriate content that is not at all related to anything that I have searched for or looked at. I have already cleared my recently viewed in order to try and stop this but it only worked for two days. I don’t even want to go on the Etsy front page anymore and am considering leaving Etsy altogether and contacting my shops to purchase outside of your company. This has been happening to other people too. There is no way to tailor my recommended items other than viewing and liking the items that I am actually looking for and yet the peni persist. I am not looking for those. I wouldn’t go to Etsy for that anyway.
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I like the app, it is easy to use. I cannot recommend it however, because after a week of using it, the app has started to "suggest" a lot of products that are Very inappropriate. Had I done any type of search for those products, I would understand. Unfortunately, my only searches had been for automotive and video game assessories. The app needs an option that allows the user to tell it to not suggest a certain type of item again
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Lately I haven't been able to look up my past purchases which is super annoying when you buy alot of stuff & are trying to keep track of what you already ordered! Then etsy only allows 99 items in your cart & you have to check out before adding more. You can't go back & see what you have already ordered! Which also means you can't check the progress/shipping . Then trying to get in touch with etsy about tech issues is impossible. No help.... just a rabbit hole of suggestions that don't apply.
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An app so broken it broke the website!
I hated this app, it’s slow, it’s buggy, it crashes, it’s worthless. That was fine, I deleted it and continued to use the browser version of the site, which I prefer anyway because it allows me to have multiple tabs open to compare items, it’s a major advantage of online shopping and I’ll never understand why retailers are so determined to undermine that advantage by forcing users to go through their terrible apps. Only now when you try to do certain things, like go to shops to see what else a vendor is selling, it brings up a broken ad for this terrible, broken app, and there’s no way to close or circumvent that ad. There’s a button that SAYS ‘continue to mobile site’ but it doesn’t work, nothing happens, I can see the stuff I want to look at scrolling past in the background at the top and bottom of the screen but there’s no way to make the ‘download the app’ screen go away. Clicking on the ‘download the app’ option doesn’t make it go away either, it just brings me here, so I can review this pointless, defective app that’s so spectacularly broken it makes it impossible to use Etsy at all on mobile. I tried through safari and chrome, I even downloaded this pointless, broken app again, but I’m not interested. Guess I’m not shopping on Etsy anymore? I just wish it had broken before I’d placed that last order so I could still check on it.
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The app is completely worthless and actually prevents me from using the web version while it's installed so I'm deleting it. The app CANNOT open over 90% of my orders, the tracking page says error, the order invoice says error, and my purchase history shows one thing vs. the 10+ things I've bought this week. No excuse for why your app can't show me the same info your website can, clearly there's some major bugs with how it communicates with your database.
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Tee shirts gone wrong
I ordered 7 tee’s for my grandson 4th birthday. Ordered them on line and they where done wrong. Ordered them in May for birthday in June that we were going on a birthday vacation to stay at a beach for 5 days. I put in 1 order for all tee’s bill was $75. When ordering for the 1st time at this company, I had no idea that they broke up the between several shops. When the tee’s started to come in they were WRONG. I sent emails and text trying to get them fixed. They wanted me to tell them what shop the tee’s were done at. They wanted me to show them how tee’s were done wrong. I sent pics to them showing what I wanted tee’s to say and what they did wrong. I did this a few times to different people. I got NO help at all from Etsy at all. I am s senior on a fixed income and too old for this. I placed order in MAY, 2021 and to this day September 2021, I have gotten NO help from this store at all. Not a phone call, text message and no apology either. I did a lot of work trying to find out what store, who did what and sending several pics to different shops with people coming back to me saying they did it right and I was wrong even with the pics I sent showing they were wrong. I saw a lot of nice things that I would be buying if this store had an ounce of compassion for its customers and would try to make it right for their errors. An unsatisfied customer!!!!!!!
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In Stock doesn’t mean in stock!
The majority of items listed on Etsy aren’t actually ready to ship even when it says in stock. It means they might have the materials to make it but there is a long ‘processing’ time. Set your expectations low for delivery time and don’t buy anything that needs to be delivered for a holiday or gift.. Likely you will disappointed.. this isn’t just for personalized items. Sellers like to have hundreds of listings but can’t and won’t try to have them in stock and just assume you understand they still have to make another version of the item pictured. Also Etsy is rampant with copyright infringement and stealing of intellectual property. The absolute opposite of supporting a creative! I joined an Etsy Sellers group and it’s basically thousands of Etsy sellers FB group which i found was mostly making fun of people that had expectations of receiving an ‘in stock’ item that doesn’t arrive for a month or so. And telling people to ‘mind their own business’ regarding copyright infringement because ‘90% of products on Etsy are copied from the original artist’.. I went from dedicated Etsy buyer, proactively encouraging friends to shop small business, dipping my toes into selling some of my own handmade items, legitimately in stock items, trying to educate myself with other Etsy buyers, to vowing to never shop Etsy again.
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