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Etsy: Buy & Sell Unique Items

Etsy: Buy & Sell Unique Items

Etsy, Inc

Shop our global marketplace of handmade, vintage and creative goods

4.9 Ratings 4M+ Reviews 10M+ Downloads

Ratings & Reviews

Write a Review
  • img Community
    As you’re creating your masterpieces, you’ll need a platform to get them out in the world, so you don’t end up with a collection of 50 different pots in your garage. You can easily sell your handmade art pieces to other art enthusiasts and turn your hobby into a money maker.
    img by IqbalChappal
    2 years ago
  • img Community
    No need to drive far if you are looking for one-of-a-kind stuff. Etsy has a large collection of handmade, vintage, and craft pieces from artists all over the world. You can even find some really unique pieces at incredible discounts for under $10.
    img by Antonio
    2 years ago
  • img Community
    While decorating your home to have perfect balance, you might need to buy 2 or 3 minimalistic home decors to really create the atmosphere. Instead of spending $100 on expensive lamps or vases, you can get hand-made items perfect for Feng Shui.
    img by Antonio
    2 years ago
  • img Community
    Browse the Etsy app for affordable handmade décor accessories, accents and window treatments to accentuate your interior space. Get personalized items bound to give your home a glam look with a personal touch of your strong and creative personality.
    img by Mercy
    2 years ago
  • img Community
    No one wants to sort through 1,000 of mass-produced picture frames to find one that fits their style. Etsy is a great place to find unique and stylish picture frames that will blend perfectly with your kitchen, dining, or any other room in your house.
    img by Suzie
    2 years ago
  • img Community
    I have found one of the best vintage and handcrafted goods on this application. This app offers a great variety of goods from hand loom goods to the daily accessories.
    img by Renu
    2 years ago
  • img Community
    Etsy is one of my favorite apps. It has just about everything you can want from vintage items to costumes. They also have a wide range of prices from $1 to $100 or more. What a great place to find unique and fun Halloween costume ideas.
    img by Sharon
    2 years ago
  • img Community
    If you have a talent for creating handmade items, Etsy is the place to turn your creative skills into cash. You could make $10 to $20 or more on items that you enjoy making for friends and family. This app makes it easy to update your inventory and invoice customers with just a few clicks.
    img by Mark
    2 years ago
  • img Community
    Do you want to check if you're hand-painted art is worth 4-figures? List it on Etsy to find out how much you can sell it for. With many handmade items traded here, you can easily find a potential buyer who would appreciate your masterpiece.
    img by Renu
    2 years ago
  • img Community
    Handmade jewelry adds a personal touch to every piece you make. Whether you've got a collection of 10, 100 or 1000 pieces, display your handmade jewelry on online and sell to customers across the world.
    img by Sharon
    2 years ago
  • Incredibly Easy To Use! May 7, 2020

    By AlohaCCC
    I was new to Etsy altogether, and my phone is kind of old. Using the PC version on my phone was very slow and frustrating. Once I got the app I couldn’t believe how easy it was to look at all the great items! I love how you can not only favorite the item itself, but the store too! So even if you forget to favorite an item, that store is saved and you can always go back to see what new pretties that store owner has. I like to think of Etsy as the biggest craft store in the world with all it’s offerings. And this app lets you navigate and save your favorites with the greatest of east. It also is so convenient when you click the item itself. The pics are at top to slide. Description at bottom. It gives all details, including shipping information. And if you chose to enlarge the photos you can. And post-purchase, I like how it has the orders listed separately and you can easily see what has shipped and the tracking of any. Even the messaging features between customers and sellers is so convenient. All in all, a very thoughtful app that I have had no problems using. Thank you!!!
  • Jan 22, 2022

    By maria rodriguez
    Love the stuff she makes , always get my stuff on time and we are very satisfied with the quality of the products we get . very friendly and professional at what she does and always puts her heart in to it , I highly recommend her. can't wait for our beanies and ear warmers to arrive. Thank you so much.
  • I love Etsy but ..... Sep 22, 2020

    By Llcc70
    I shop Etsy all the time so I am a buyer and a seller! There are some things I love and some things not so much ... I miss the old Etsy .... ever hear if something isn’t broken do not try and fix it? I miss treasuries and other features about Etsy that are no longer! Etsy has become more commercialized such as on tv commercials, I’ve seen it advertised online as a “work from home job” I was a lil shocked to say the least.... but when you buy on Etsy be sure that you know which SHOP you’re in! Etsy is the MALL .... WE ARE THE SHOPS IN THE MALL! 🛍The artists and artist suppliers are the back bone of the industry! However Etsy is the easiest for me since I’ve been on for so long! With more than one shop.... too much change in such a short amount of time can really throw some of us off! I miss the different comfort of an “Etsy family” rather than HUGE E-COMMERCE, still Etsy is my go to for a lot of things! I love supporting small business and the artists and after all Etsy gives us the PLATFORM to put our shops we work hard in every day to make all of your shopping full of endless fun! You can find lots and lots of OOAK here! Thanks to the sellers and their shops ... thanks Etsy for giving us a place to sell our goods but it would be good to be able to get someone on the phone again!
  • Jan 23, 2022

    By Empty Nester Chronicles
    I love Etsy! I have never had any issues with any of my orders. Shipping time has been reasonable. I love the variety and originality of the sellers. Never disappointed and always find just what I need!
  • Jan 15, 2022

    By Vernisa Donaldson
    App is useful for browsing and favoriting items, but managing orders and tracking information is limited in the app. For instance, when trying to determine what your payment method was for a past order, the app just says "Etsy payments". Not helpful. On the website, it shows me which card I used to make the payment, which is what I'm looking for when looking at payment methods.
  • Creative gifts Nov 16, 2021

    By jaynelefavi
    I love Etsy. First off I enjoy helping out other artists and individuals more than big corporations. I have had some wonderful quality items I’ve given as gifts or kept for myself. The layout is easy to use. You can buy the item straight away or put it in the cart and buy all the items together. Some shops give discounts on multiple item orders. Etsy shows you which shops have items on sale and how many other people have that particular listing in their cart. You can favorite a shop or an item that you can easily go back to later. You’re able to put those items in a group, which is useful in the form of gifts you have in mind for one person or event like Christmas. These groups seem to be unlimited as I already have a bunch I’ve made. You have seller and buyer feedback and you can contact your seller. They show similar items to what you’re looking for on the same page. You are able to see turnaround time and the general location area of the shop, then pay through credit card or PayPal which makes it convienient.
  • Jan 21, 2022

    By With Love
    love the app. It's easy to navigate. I love that I can save my favorites and categorize them. The sellers I have used are professional and return messages quickly. Etsy is my go to app for gift that are special, that are inexpensive but mean so much to the receiver.
  • Jan 23, 2022

    By Taylor Bell
    I love this app. you can find anything at all and a variety of it! and you can make lists to organize your thoughts and can come back later. shopping is fun and easy!
  • Jan 24, 2022

    By Alex Shaw
    I friggin love Etsy. the wife showed it to me and now I find all her gifts here and not a single one yet has been anything less than perfect. it helps that the app is super easy to use
  • Loyal but cautious Apr 11, 2021

    By Stēvi M
    I have been a buyer and seller on Etsy since 2007 when I opened my jewelry shop. Since then I have seen many changes to Etsy, some for the better and others not. Etsy is a Mecca for specialized, beautiful items that you may not be able to find anywhere else, and it serves as a community for creative people. It is user-friendly and easy to operate, and the prices are fair. My biggest complaints about Etsy are that they do not promote truly handmade items as much as they used to, and that they are too quick to shut down a shop at the first sign of a conflict with a customer. There is no hearing process or chance to course correct. I’ve seen too many shops get shut down for no reason. I love being an Etsy seller and I am happy, but I no longer trust them as much as I used to. I don’t trust that if there was ever a problem with my shop, even after 14 years, that I could receive proper customer service and feel heard and honored. I have no first hand experience with this as my shop is still in tact. This is my honest assessment that I would tell a good friend. I would have kept it to myself, but they asked.
  • An app so broken it broke the website! Jan 12, 2022

    By Jj75476
    I hated this app, it’s slow, it’s buggy, it crashes, it’s worthless. That was fine, I deleted it and continued to use the browser version of the site, which I prefer anyway because it allows me to have multiple tabs open to compare items, it’s a major advantage of online shopping and I’ll never understand why retailers are so determined to undermine that advantage by forcing users to go through their terrible apps. Only now when you try to do certain things, like go to shops to see what else a vendor is selling, it brings up a broken ad for this terrible, broken app, and there’s no way to close or circumvent that ad. There’s a button that SAYS ‘continue to mobile site’ but it doesn’t work, nothing happens, I can see the stuff I want to look at scrolling past in the background at the top and bottom of the screen but there’s no way to make the ‘download the app’ screen go away. Clicking on the ‘download the app’ option doesn’t make it go away either, it just brings me here, so I can review this pointless, defective app that’s so spectacularly broken it makes it impossible to use Etsy at all on mobile. I tried through safari and chrome, I even downloaded this pointless, broken app again, but I’m not interested. Guess I’m not shopping on Etsy anymore? I just wish it had broken before I’d placed that last order so I could still check on it.
  • Jan 23, 2022

    By Caitlin K
    Updated review: I've left a review for things I have bought multiple times now via this app. It hasn't saved any of it! I don't know what the heck etsy has done with this latest update, but they messed up again. YOUR APP IS BAD AND YOU SHOULD FEEL BAD!! Fix your s**t, guys, for real.
  • Too much nudity Apr 5, 2021

    By togeepainter
    I have been enjoying using this Etsy app to purchase supplies for my art business from small businesses that have supplies available, and I prefer to support small creators. However, recently I have been getting a lot of pictures of frontal nudity and risqué lingerie and other sexual items that I have never searched for or looked at or clicked on. My viewed, searched, and liked items are very tailored to art and craft supplies especially wool, alpaca fiber, handmade watercolour paint, artwork, and booksmithing supplies as well as some pet products. I don’t appreciate having to sift through a sea of penises to find new art supply shops. You are suppressing artists and art suppliers in favor of flooding my feed with inappropriate content that is not at all related to anything that I have searched for or looked at. I have already cleared my recently viewed in order to try and stop this but it only worked for two days. I don’t even want to go on the Etsy front page anymore and am considering leaving Etsy altogether and contacting my shops to purchase outside of your company. This has been happening to other people too. There is no way to tailor my recommended items other than viewing and liking the items that I am actually looking for and yet the peni persist. I am not looking for those. I wouldn’t go to Etsy for that anyway.
  • Tee shirts gone wrong Sep 7, 2021

    By A senior Kathy
    I ordered 7 tee’s for my grandson 4th birthday. Ordered them on line and they where done wrong. Ordered them in May for birthday in June that we were going on a birthday vacation to stay at a beach for 5 days. I put in 1 order for all tee’s bill was $75. When ordering for the 1st time at this company, I had no idea that they broke up the between several shops. When the tee’s started to come in they were WRONG. I sent emails and text trying to get them fixed. They wanted me to tell them what shop the tee’s were done at. They wanted me to show them how tee’s were done wrong. I sent pics to them showing what I wanted tee’s to say and what they did wrong. I did this a few times to different people. I got NO help at all from Etsy at all. I am s senior on a fixed income and too old for this. I placed order in MAY, 2021 and to this day September 2021, I have gotten NO help from this store at all. Not a phone call, text message and no apology either. I did a lot of work trying to find out what store, who did what and sending several pics to different shops with people coming back to me saying they did it right and I was wrong even with the pics I sent showing they were wrong. I saw a lot of nice things that I would be buying if this store had an ounce of compassion for its customers and would try to make it right for their errors. An unsatisfied customer!!!!!!!
  • In Stock doesn’t mean in stock! Feb 1, 2021

    By Bc2socal
    The majority of items listed on Etsy aren’t actually ready to ship even when it says in stock. It means they might have the materials to make it but there is a long ‘processing’ time. Set your expectations low for delivery time and don’t buy anything that needs to be delivered for a holiday or gift.. Likely you will disappointed.. this isn’t just for personalized items. Sellers like to have hundreds of listings but can’t and won’t try to have them in stock and just assume you understand they still have to make another version of the item pictured. Also Etsy is rampant with copyright infringement and stealing of intellectual property. The absolute opposite of supporting a creative! I joined an Etsy Sellers group and it’s basically thousands of Etsy sellers FB group which i found was mostly making fun of people that had expectations of receiving an ‘in stock’ item that doesn’t arrive for a month or so. And telling people to ‘mind their own business’ regarding copyright infringement because ‘90% of products on Etsy are copied from the original artist’.. I went from dedicated Etsy buyer, proactively encouraging friends to shop small business, dipping my toes into selling some of my own handmade items, legitimately in stock items, trying to educate myself with other Etsy buyers, to vowing to never shop Etsy again.
  • Sellers ignore messages unless you buy!!! Jul 20, 2021

    By Neoncolors27
    Man, I LOVE Etsy. And I mean LOVE! I really like to support artists, worldwide. I find unique and handmade items that fit my wants and personality. You can’t do that anywhere else. Unfortunately, I am finding sellers don't check their inbox unless you have purchased from them. The kicker, they have coupons automatically sent to you if you have favorited an item or put it into your cart. I was trying to order an unique wedding band for my fiancé but accidentally put two of them in my cart and instead of removing one, I deleted both. Which, in turn made that size ‘unavailable’ when I tried to go back and add it again. I messaged the seller to let him know what I did. I was in a time crunch bc I needed the ring shipped before the ceremony. Here we are weeks later and he still hasn’t opened my message! But hey, thanks for the stupid coupon I won’t use!! Yes, I went with a different seller and unfortunately can’t leave a negative review for the non responsive one. Last week, I messaged a seller that makes beautiful custom leather journals. I had a question about the personalization. My message sat in her inbox and was never opened. This is VERY frustrating and I won’t support sellers that are too busy to read messages from potential buyers. Hate to break it to you, but we ALL are busy!
  • The worst app ever Nov 25, 2019

    By Zebrooooooo
    This app seriously ruined my life. Etsy doesn’t give a crap about sellers as long as they are making money by pulling in enough buyers. Every time a case is opened against you they ALWAYS choose the side of the buyer and take money from your account without permission. All 3 cases I had against me were not my fault. The first one was a customer being unhappy with a product 3 months after receiving it when my return policy clearly states send me a message within 1 week and mail back within 2 weeks. I refused to accept the item after 3 months and they opened a case and I didn’t give them a refund and Etsy took the money straight out of my account. The second time was a customer demanding a refund saying they never received their item when their tracking number clearly stated that it had been delivered weeks ago, and Etsy once again took money from me without my permission. They also don’t take into account that items cannot be shipped on Sunday so customers get mad when their item is shipped a day late. Now they have a new policy where if you don’t offer free shipping your items will not pop up at the top of the list for customers, so you are basically forced into free shipping and lose customers by increasing your prices for no reason. Etsy is a waste of time and money and I’m upset I ever wasted putting energy into it.
  • Jan 21, 2022

    By no one
    Saw some amazing things, purchased one. The seller flatout lied about numerous things and Etsy does not care. They do not care if you are ripped off, lied to, or the plain simple fact that a bunch of sellers on this site are committing fraud. Amazon also has this problem but at least they'll make things right for the buyer. Please do yourself a favor and shop somewhere that'll look for you just as much if not more then the seller. I'm deleting the app as soon as I post this.
  • Jan 19, 2022

    By Malisa Anguiano
    I can no longer download purchases thru my phone. Everytime I open my email and go to view files in Etsy it wants to open the right page but then go over to the main page on Etsy where I can not download my files. I don't know what to do I've tried uninstalling the app and reinstalling it but nothing has helped so far.
  • Jan 17, 2022

    By rammodle
    It's a good app to find new products but there's a bug that needs to be fixed, the app won't let me make an account. I kinda don't see the use for it when It doesn't let me make an account. I tried to re-download but the same thing kept happening.
  • img Community
    As you’re creating your masterpieces, you’ll need a platform to get them out in the world, so you don’t end up with a collection of 50 different pots in your garage. You can easily sell your handmade art pieces to other art enthusiasts and turn your hobby into a money maker.
    img by IqbalChappal
    2 years ago
  • img Community
    No need to drive far if you are looking for one-of-a-kind stuff. Etsy has a large collection of handmade, vintage, and craft pieces from artists all over the world. You can even find some really unique pieces at incredible discounts for under $10.
    img by Antonio
    2 years ago
  • img Community
    While decorating your home to have perfect balance, you might need to buy 2 or 3 minimalistic home decors to really create the atmosphere. Instead of spending $100 on expensive lamps or vases, you can get hand-made items perfect for Feng Shui.
    img by Antonio
    2 years ago
  • img Community
    Browse the Etsy app for affordable handmade décor accessories, accents and window treatments to accentuate your interior space. Get personalized items bound to give your home a glam look with a personal touch of your strong and creative personality.
    img by Mercy
    2 years ago
  • img Community
    No one wants to sort through 1,000 of mass-produced picture frames to find one that fits their style. Etsy is a great place to find unique and stylish picture frames that will blend perfectly with your kitchen, dining, or any other room in your house.
    img by Suzie
    2 years ago
  • img Community
    I have found one of the best vintage and handcrafted goods on this application. This app offers a great variety of goods from hand loom goods to the daily accessories.
    img by Renu
    2 years ago
  • img Community
    Etsy is one of my favorite apps. It has just about everything you can want from vintage items to costumes. They also have a wide range of prices from $1 to $100 or more. What a great place to find unique and fun Halloween costume ideas.
    img by Sharon
    2 years ago
  • img Community
    If you have a talent for creating handmade items, Etsy is the place to turn your creative skills into cash. You could make $10 to $20 or more on items that you enjoy making for friends and family. This app makes it easy to update your inventory and invoice customers with just a few clicks.
    img by Mark
    2 years ago
  • img Community
    Do you want to check if you're hand-painted art is worth 4-figures? List it on Etsy to find out how much you can sell it for. With many handmade items traded here, you can easily find a potential buyer who would appreciate your masterpiece.
    img by Renu
    2 years ago
  • img Community
    Handmade jewelry adds a personal touch to every piece you make. Whether you've got a collection of 10, 100 or 1000 pieces, display your handmade jewelry on online and sell to customers across the world.
    img by Sharon
    2 years ago
  • img Expert
    1. +29 million buyers and sellers! The global marketplace for handmade and vintage items right at your fingertips in your preferred language
    2. Easily fav items and follow shops. Snag deals when shops hold sales and events, and get recommendations based on your style
    3. Chat with shop owners about their products and request custom orders. Get ship notifications. Shop securely with a variety of payment options

    Reviewed by JordanW on April 12, 2018

  • Incredibly Easy To Use! May 7, 2020

    By AlohaCCC
    I was new to Etsy altogether, and my phone is kind of old. Using the PC version on my phone was very slow and frustrating. Once I got the app I couldn’t believe how easy it was to look at all the great items! I love how you can not only favorite the item itself, but the store too! So even if you forget to favorite an item, that store is saved and you can always go back to see what new pretties that store owner has. I like to think of Etsy as the biggest craft store in the world with all it’s offerings. And this app lets you navigate and save your favorites with the greatest of east. It also is so convenient when you click the item itself. The pics are at top to slide. Description at bottom. It gives all details, including shipping information. And if you chose to enlarge the photos you can. And post-purchase, I like how it has the orders listed separately and you can easily see what has shipped and the tracking of any. Even the messaging features between customers and sellers is so convenient. All in all, a very thoughtful app that I have had no problems using. Thank you!!!
  • Jan 22, 2022

    By maria rodriguez
    Love the stuff she makes , always get my stuff on time and we are very satisfied with the quality of the products we get . very friendly and professional at what she does and always puts her heart in to it , I highly recommend her. can't wait for our beanies and ear warmers to arrive. Thank you so much.
  • Jan 23, 2022

    By Empty Nester Chronicles
    I love Etsy! I have never had any issues with any of my orders. Shipping time has been reasonable. I love the variety and originality of the sellers. Never disappointed and always find just what I need!
  • Creative gifts Nov 16, 2021

    By jaynelefavi
    I love Etsy. First off I enjoy helping out other artists and individuals more than big corporations. I have had some wonderful quality items I’ve given as gifts or kept for myself. The layout is easy to use. You can buy the item straight away or put it in the cart and buy all the items together. Some shops give discounts on multiple item orders. Etsy shows you which shops have items on sale and how many other people have that particular listing in their cart. You can favorite a shop or an item that you can easily go back to later. You’re able to put those items in a group, which is useful in the form of gifts you have in mind for one person or event like Christmas. These groups seem to be unlimited as I already have a bunch I’ve made. You have seller and buyer feedback and you can contact your seller. They show similar items to what you’re looking for on the same page. You are able to see turnaround time and the general location area of the shop, then pay through credit card or PayPal which makes it convienient.
  • Jan 21, 2022

    By With Love
    love the app. It's easy to navigate. I love that I can save my favorites and categorize them. The sellers I have used are professional and return messages quickly. Etsy is my go to app for gift that are special, that are inexpensive but mean so much to the receiver.
  • Jan 23, 2022

    By Taylor Bell
    I love this app. you can find anything at all and a variety of it! and you can make lists to organize your thoughts and can come back later. shopping is fun and easy!
  • Jan 24, 2022

    By Alex Shaw
    I friggin love Etsy. the wife showed it to me and now I find all her gifts here and not a single one yet has been anything less than perfect. it helps that the app is super easy to use
  • Jan 21, 2022

    By Shannon Fisher
    I've used Etsy twice now, and was quite surprised at the quality for the low price. The artisans featured are fantastic and seem to be very caring, especially with the urn jewelry and pet jewelry. truly hoping I'm going to be surprised again with this order!
  • My Favorite App.....EVER. Jan 18, 2018

    By RiotGirl95
    I use Etsy for 90% of my gifts I give for birthdays, Christmas and any other gift giving holiday. As long as you do your research about a shop (have a look at their reviews see what people say, how long have they been a seller, how many things have they sold, picture quality etc.) to see that they are a quality seller you should have no problems. You can find a vast array of things from allover the world (though be weary of things from the China region, a lot of those items are cheap and poorly made). Lots of beauty sellers include free samples of their other products when you buy something, which is amazing. (Who doesn't love free stuff to try) And I could fill a box of thank you cards, hand written notes and messages from sellers thanking me for my order. It makes it feel like you ordered from your neighbor down the street not someone six states away or half way across the world. I have bought nearly a hundred things from different shops if not more and will continue to do so because where else can you find amazing cool things made/sold by equally amazing people.
  • Jan 23, 2022

    By Robie Robitaille
    I love being able to order from independent artists! I do a lot of my shopping here, even though I am on a budget. I do notice that some generic sellers are on here. I hope Etsy cracks down on them.
  • Loyal but cautious Apr 11, 2021

    By Stēvi M
    I have been a buyer and seller on Etsy since 2007 when I opened my jewelry shop. Since then I have seen many changes to Etsy, some for the better and others not. Etsy is a Mecca for specialized, beautiful items that you may not be able to find anywhere else, and it serves as a community for creative people. It is user-friendly and easy to operate, and the prices are fair. My biggest complaints about Etsy are that they do not promote truly handmade items as much as they used to, and that they are too quick to shut down a shop at the first sign of a conflict with a customer. There is no hearing process or chance to course correct. I’ve seen too many shops get shut down for no reason. I love being an Etsy seller and I am happy, but I no longer trust them as much as I used to. I don’t trust that if there was ever a problem with my shop, even after 14 years, that I could receive proper customer service and feel heard and honored. I have no first hand experience with this as my shop is still in tact. This is my honest assessment that I would tell a good friend. I would have kept it to myself, but they asked.
  • Jan 22, 2022

    By ayanna worthen
    Very nice for supporting small shops but definitely read the reviews to avoid it. Everything was great apart from one store that never sent stuff, customer service was hard to navigate to file a complaint.
  • awesome but pls stop Oct 3, 2021

    By drag0nprotector
    so I have this problem where I saw one inappropriate thing, specifically inappropriate anime stickers, and reported it. ive never looked at anything like that before, i only ever look at pokemon, enamel pins, and stickers(that dont have anything to do with nasty things! though i might’ve ACCIDENTALLY tapped on an inappropriate picture ONCE. but accidentally! i never wanted to) BUT, since I had to view it to report it, the kept showing me more, and more, and more, and suggesting searches about it. ive sent like 23 angry reports on the same items over and over again because I don’t wanna see them. So, I’m suggesting that, if someone reports something, they most likely don’t like it and don’t wanna see anymore of it, so if you take away the feature where it registers reported items as recently veiwed, that wouldnt be a problem and things like it wouldnt be suggested. But, great app overall, I love the handmade items and looking at everyone’s creativity and being able to buy it and support them.
  • Awesome with untapped potential Dec 13, 2020

    By Heathen Hare
    I have been using Etsy for many many years. I really miss the Treasury feature, and the ability to make themed scrap-book like shopping lists to encourage others to buy items they may not have seen before. It was great for sellers, as it was free advertising- but it was also good for treasury creators because often the sellers would provide them discounts for it... I also think Etsy could be an entire social system with chat rooms, craft classes, live feeds from Etsy shops, giveaways, ect... Etsy has always been the favorite spot for real artists, not fakes or mass marketed cheap stuff. I do think its been getting a bit worse about that, you have to sift through a lot of hustlers, but the great artists and crafters make it worth it. I also think that Etsy should create some rules for sellers to help with customer service. Sometimes you ask questions and sellers won’t even respond, or they are rude. But again, the great artists and crafters make it all worth it! LOVE YALL!
  • An actual Etsy APP review Sep 20, 2020

    By HammyMomma
    This app is, well, crap. It is a bit better than the previous incarnations; however, can you say "Worst App Ever"?? You can no longer ok never see the seller when you have an item in your favorites list. ??? Sometimes I want to purchase several items from the same seller, and I either have to click on actual item to see who the seller is or go to the seller's store to see which items I've favorites. How cluzy is that?? Another (huge) issue is the favorite lists. You click on an item to favorite it; it goes in a generic favorite list. Then you add it to whatever special category list you have created. All OK, and good, except when said item is sold or is no longer available. I like to keep my lists current and cleaned up so they aren't too long and unwieldy. However..this is where it gets tricky. Etsy grayscales items no longer available and the price isn't listed anymore on the thumbnail pic. In order to delete it, you have to click on heart and then click on whatever lists item is in (quickly, because it goes away) and then list scrolls back to the friggin TOP of the favorites page you were looking at!!! Etsy I have wasted YEARS of my life trying to clean up my Favorites lists! I AM A HEAVY ETSY USER!! I HAVE MULTIPLE AND VERY LONG FAVORITES LISTS!!! Come on, Etsy. Surely your computer geeks can do better.
  • New checkout has one problem... Jul 25, 2018

    By MyLilSquirrel
    I’ve had this app for ages and I love it, the only problem I have is with the “new and improved” checkout. I often add things to my checkout from from multiple sellers at once, but I like to make my purchases from the different sellers individually. It makes more sense, since they all charge for shipping separately and many have different shipping times. The concept of merging all the purchases together is a good one, if that is how you prefer to pay, but it’s not good for everyone. On the web version, you can choose to check out from different shops individually, so I find I do my “window shopping” and adding stuff to my cart from my phone but then making my actual purchases from a computer. It’s a little inconvenient that way. It would be nice if the phone version offered the “check out from this shop” feature, or allow you to select the old checkout style.
  • Still having issues with cart items access 😕 Sep 29, 2021

    By Kikiboo611
    The app and the community is wonderful, but my only issue is that the cart bugs on the app or website still haven’t been fixed ! If you have 10+ items in your cart , it only shows like the first 5 and won’t allow you to see any other cart items! I’ve tried restarting the app by deleting it and reinstall it on my cell , also whipping my history on my computer with website; but with no success sadly . Please please fix these bugs if you read this . It’s a major make or break issue on your app and I hope your developers / programmers read my review. Another issue to fix is your customer service forms or have a live chat system at least on your website please . It’s very difficult to get the right help for any issue especially on your website.
  • Love Etsy, but Aug 12, 2021

    By W3ath3rgir1
    Please add an option to deactivate videos while scrolling through items. If I see a video activate while scrolling, it is really visually annoying, I just scroll past quickly. It makes viewing search results unpleasant. I love Etsy, but there’s a few problems with the app. Searching is very difficult. If I search for blue socks, please just show me blue socks, not everything blue and all socks. Just blue socks. The reviews are now listed above the item description. I want to know about the item before I read reviews (these reviews are not for the item I’m viewing most of the time). You need to think more like a customer and how we would like to shop on your app. Also, if there are links within an item listing I can’t scroll without accidentally activating a link. And yes, I know how to scroll on a phone. Thank you and please fix.
  • Love Etsy! Needs some features to be perfect Apr 1, 2020

    By SydtheSquid14
    I love Etsy, however I think there’s a few improvements that could be added. Although extra features are available on the browser-version of Etsy, the app is lacking in some areas. Some suggestions are to add the extra filtering options like on your desktop site. Another huge missing feature is to sort reviews by picture. Seeing a picture of a product is very important in the purchase decision and often times shop photos look very different from review photos. I dislike scrolling endlessly to find a few pictures in the review sections. Etsy is honestly a wonderful website with lots to offer. I have spent countless hours and bought lots of gifts from the variety of shops there. I think with a few small changes this app could have it all! <3
  • Best Overall, just one minor issue... Jan 19, 2021

    By PandApple Girl!
    The best thing about the App is that it’s very good the way it is and it’s especially very easy to use as well. Now here is the only minor issue I have for the app, There are some shops that I favorited a while back are still there and every time I tap on the shops that I want to unfavorite it says “uh oh, there was a problem. This shop appears to be closed.” So the only thing I could tap on is only the Go Back button only. I just want to unfavorite those specific shops because I know for sure those shops are closed down and it is still there. So I was wondering if it’s possible that you could install in the favorite section for the shops you could add some type of edit button or something to help remove them more easily instead of clicking on the shop itself.
  • I love Etsy but ..... Sep 22, 2020

    By Llcc70
    I shop Etsy all the time so I am a buyer and a seller! There are some things I love and some things not so much ... I miss the old Etsy .... ever hear if something isn’t broken do not try and fix it? I miss treasuries and other features about Etsy that are no longer! Etsy has become more commercialized such as on tv commercials, I’ve seen it advertised online as a “work from home job” I was a lil shocked to say the least.... but when you buy on Etsy be sure that you know which SHOP you’re in! Etsy is the MALL .... WE ARE THE SHOPS IN THE MALL! 🛍The artists and artist suppliers are the back bone of the industry! However Etsy is the easiest for me since I’ve been on for so long! With more than one shop.... too much change in such a short amount of time can really throw some of us off! I miss the different comfort of an “Etsy family” rather than HUGE E-COMMERCE, still Etsy is my go to for a lot of things! I love supporting small business and the artists and after all Etsy gives us the PLATFORM to put our shops we work hard in every day to make all of your shopping full of endless fun! You can find lots and lots of OOAK here! Thanks to the sellers and their shops ... thanks Etsy for giving us a place to sell our goods but it would be good to be able to get someone on the phone again!
  • Jan 15, 2022

    By Vernisa Donaldson
    App is useful for browsing and favoriting items, but managing orders and tracking information is limited in the app. For instance, when trying to determine what your payment method was for a past order, the app just says "Etsy payments". Not helpful. On the website, it shows me which card I used to make the payment, which is what I'm looking for when looking at payment methods.
  • Jan 19, 2022

    By Landon Harding
    I had a 5 star reveiw on thsi app forever I LOVE this app so it saddens me to have to give them less of a rating and if I could give just the vendors 5 stars I would but the IT and customer service department for this company are a joke I talked to 5 different reps about redeeming a gift card and not one of them were able to give me conclusive info on my issue . I am so frustrated still I finally figured it out from help outside of etsy which also shows the IT department needs to shape up too!
  • Reviews are not a conversation Feb 17, 2021

    By thirsty in the rain
    I’ve had this app for a LONG time. In fact, it’s one of the first apps I ever downloaded! I love how you can find just what you’re looking for! However, in recent months I have noticed that prices on many items I’ve been interested in have gone up significantly. My biggest complaint about this app though: on several occasions, I have left honest—not brutal or bashing, but simply honest reviews about a few of my transactions. When you leave a review about a purchase experience on this app, the seller can continue to publicly comment on your feedback. To me, this is totally bizarre and not what I’m looking for in a shopping experience. It creates a confrontational environment. And no one wants to read all that! If I’m leaving feedback because something needed to be improved, I’m not looking for an argument or justification. It’s just that—feedback (to hopefully help improve that person’s business in the future)! I wish they would change this feature, and maybe consider making “less than 4 star reviews/comments” private so it doesn’t become an unfriendly environment.
  • Overwhelmed by ads Jan 3, 2019

    By Molly Ortiz
    I love Etsy and I’ve used this app for years. I was SO happy when they finally updated the options for search filtering because that was a long long time coming, but recently my searches are dominated by ads paid for by the stores owner. I’m used to Etsy ads and they’ve even helped me find new favorites. However, most of my search results are now ads, and they’re ads that are no longer even pertinent to what I’m looking for. If I’ve searched for sunflower necklaces, adjusted the filters to what I want, I don’t want to see sunflower wedding invitations suggested, or sunflower art prints being suggested. Seriously?! At least suggest the same thing I’m looking for, even if it’s a $200 item and my search criteria is the $0-$50 range. That at least I understand. Mixing completely different categories is obnoxious and makes it hard for me to see what I’m looking for. The second problem with the ads lately is the quantity. I’m used to seeing 2 ads every so often, but I’m seeing 4-6 ads clumped together now and coming up so often I don’t know if it’s still on my search at all. This is ridiculous, I want this fixed ASAP please.
  • Need way to mark items as received May 6, 2020

    By BarelyToleratingComputers
    I’m finding the lack of basic tracking features very frustrating. App does not let buyers mark an item as received or otherwise automatically mark items as delivered. With multiple purchases in various stages of fulfillment I have to keep rescanning the whole list multiple times. Especially difficult where one of multiple items is pictured or an item had to change after sale (switch to a different pattern bc inventory ran out). With a few items, no problem. With dozens, recurring problem. Additional basics: Etsy should integrate shipping info to show on the purchases page when an item is expected to ship or arrive. Also require sellers to enter shipping info. Other platforms do this by rating seller performance, including by reminding buyers to leave seller feedback on shipping speed and cost.
  • HOW LONG DOES IT TAKE TO SEND A PREMADE PASSWORD RESET EMAIL! Jul 1, 2019

    By Gmus1
    It has been over an hour since I have requested an e-mail to reset my password and I have yet to see any e-mails from Etsy. Makes me seriously reconsider whether I want anything in my cart that bad, which is not fair to to the sellers. Aren’t those things supposed to be automated?? Usually by the time I open my e-mail from other sites, the reset e-mail is already in my inbox. Now it’s approaching 2 hours and still nothing!! I can’t sit around waiting for it. I have other things to do and if it doesn’t get sent right way, people are likely to forget about it or be unable to open it when it does come. And since some of the quantities are limited they are likely to miss out and get really frustrated (or angry). And there’s nowhere I can call that I can find. If I were a seller, I would be especially angry. Edit: Now approaching 3 hours!
  • New update annoying Sep 6, 2020

    By U know mee
    When I click on a heart to favorite an item, I don’t want a menu to pop up asking me if I’d like to add it to other lists. The app had been doing that for awhile when I was on an item’s page, but now it seems to do that from the search results, too. So annoying! And there’s no way to get rid of it. If an app is gonna make changes that involve things popping up on your screen, then I’ve users the option to turn that off. Also wish they would show subtotal for each seller in the cart. I have to go through half the checkout process to see what the subtotal is. No big deal when it’s a few items. But when stocking up on several low cost items, it gets frustrating. Also, can they please make the saved-for-later section of the cart unlimited?
  • Too much nudity Apr 5, 2021

    By togeepainter
    I have been enjoying using this Etsy app to purchase supplies for my art business from small businesses that have supplies available, and I prefer to support small creators. However, recently I have been getting a lot of pictures of frontal nudity and risqué lingerie and other sexual items that I have never searched for or looked at or clicked on. My viewed, searched, and liked items are very tailored to art and craft supplies especially wool, alpaca fiber, handmade watercolour paint, artwork, and booksmithing supplies as well as some pet products. I don’t appreciate having to sift through a sea of penises to find new art supply shops. You are suppressing artists and art suppliers in favor of flooding my feed with inappropriate content that is not at all related to anything that I have searched for or looked at. I have already cleared my recently viewed in order to try and stop this but it only worked for two days. I don’t even want to go on the Etsy front page anymore and am considering leaving Etsy altogether and contacting my shops to purchase outside of your company. This has been happening to other people too. There is no way to tailor my recommended items other than viewing and liking the items that I am actually looking for and yet the peni persist. I am not looking for those. I wouldn’t go to Etsy for that anyway.
  • Jan 19, 2022

    By Malisa Anguiano
    I can no longer download purchases thru my phone. Everytime I open my email and go to view files in Etsy it wants to open the right page but then go over to the main page on Etsy where I can not download my files. I don't know what to do I've tried uninstalling the app and reinstalling it but nothing has helped so far.
  • Jan 17, 2022

    By rammodle
    It's a good app to find new products but there's a bug that needs to be fixed, the app won't let me make an account. I kinda don't see the use for it when It doesn't let me make an account. I tried to re-download but the same thing kept happening.
  • No Accountability Feb 26, 2018

    By Tritones
    I really loved Etsy because of all the creative variety of hand-crafted products. However, the past few orders I have placed have been massively overdue. I bought a Christmas gift for a friend in early December; it had an ETA if 2-3 weeks yet it JUST arrived mid February. There needs to be some sort of system of accountability that penalizes business owners if they take longer than the projected dates posted on their page - some sort of incentive for them to make sure they meet their own deadlines. Perhaps refunding a percentage of the cost of the item back to the buyer after a certain amount of time? If you claim that your products ship within two to three weeks, and it takes two MONTHS on more than one separate occasion, it is a huge deterrent to me from wanting to buy anything else from here again. I understand life happens, and some things are out of their control; I’m completely okay if it’s a few days (or even a week) past when they said I would get it, as long as they keep me updated. But that rarely happens. Most of the time I just get no response until I finally open a claim, which I really don’t like doing. Please develop a better system of accountability to make it less frustrating for your consumers! Thank you!
  • Horrible Customer Service Sep 14, 2020

    By Yibes24
    While the app itself is easy to use and wonderful for buyers and sellers the customer service to fix account problems is atrocious. First, there’s no # to call and talk to a real person. The # that you can google and call just is a recorded message telling you to check their help page. Someone gained access to my Etsy account and changed the email address associated with it and so I can no longer access my account. Not only that but this seems like they were able to get access to my other info as well. There is no “help” page to fix this. Once I was able to “chat” with someone they said that they would look into it and have someone email me back. No response. So now 3 weeks later I sent a form email back on their contact page asking for help and all I’ve received is a form email telling me to check their “help” page. I love the products sold by the sellers on Etsy but the app itself is crap if they don’t care about their users.
  • Bug report Aug 1, 2018

    By Giasb
    First and foremost: the site is difficult to search. I love what I find here, but it is just so hard to sort. Search on Boho necklace and you find necklaces that are anything but boho, beads suitable for making a necklace, necklaces that are neither vintage nor handmade, non-necklaces that could be worn around a neck maybe, a clasp without a necklace and so on. (And yes, I know how to use a search engine.) And now there’s a new wrinkle. The Etsy app and the Etsy seller app are not communicating with each other. On my Etsy seller app, I saw recent activity that showed me something interesting on the Etsy app. When I clicked on it, I was told I must be signed in to see that listing...but I was already signed in. I went through a frustrating loop numerous times. It simply would not show me that article in that shop. So I searched the Etsy app on the name of the store instead, and it told me there was no such store. I tried this repeatedly, but it failed. My spelling was correct. I clicked on SHOPS. All my efforts failed. I was on the verge of buying something!
  • Leaving Reviews on App is Almost Impossible Jan 7, 2019

    By Ouroborosaurus
    The app works fine when searching for/buying things. However, the feature to leave reviews for items you’ve purchased is severely broken. I always like to leave photo reviews to benefit the shops I buy from, and I feel like taking a picture on my phone then posting it with a review all from the same device should be super simple. This is not the case: when you select a photo and adjust the borders, the area of the photo changes by selecting an area down and to the right of what you selected, sometimes even zooming out. Then when you go to type up the review, the page does not scroll down to allow you to read what you’ve written. The phone keyboard covers almost all of the review making it hard to type at all, let alone proofread/edit. If they fix this issue, I will update my review. The option to leave detailed reviews is central to the whole Etsy experience and benefits the entire site, so I hope someone can make it work.
  • Please don’t delete my profile anymore Oct 24, 2019

    By Petrofunk
    Etsy has deleted my original profile twice since I became a member in 2007. They were able to reset my password so I can now access an account I created in 2017 to address the first time they deleted my account. In 2017 they restored my 2007 account and then in 2019 they deleted my account again. No one has ever explained why my account keeps getting erased. I had to write a one star review on the App Store to get in contact with their support team. They have now restored the 2017 account and I’m just so sick of trying to get my old profile back that I’ve given up on it. I wish I could view my old favorite stores and items but I don’t trust them to not delete my account. I’m just not going to get too attached to this profile. I gave this app two stars instead of one because I think it’s a really good idea for a homemade and vintage online store with small sellers. Unfortunately the platform has some real issues.
  • Disappointed. Jan 20, 2018

    By CariLinKing
    I have been an Etsy shopper for several years now, and enjoy using the site and love being able to support small businesses. The 2 star rating is for the app software itself. I have an iPhone 7 running iOS 10.0. I refuse to update to 11.0 because of the well-known slowdowns it brings to "older" phones. Upon launching the app today, I got a notification saying that the Etsy app would no longer support iOS 10.0, and that I needed to update my phone software to 11.0 for new features. I understand that under normal circumstances, updates are crucial, but when Apple has admitted to slowing down older phones, I think it's ridiculous to have to upgrade. I hope to be able to use my 7 for as long as possible, and it runs way faster than other phones of the same model which are updated. I'm disappointed I won't be able to use the Etsy mobile app anymore and will be accessing the site through browser, if it allows me to.
  • Glitchy In More Ways Than One Nov 4, 2021

    By Angrymonkeymermaid
    Somewhat new design in the cart is nice. Happy they kept "check out only from this shop" in cart- very valuable feature, never take that out. However, it's very glitchy when scrolling up & down and sometimes it gets stuck or switches etsy screens from item page to cart or save later. They took out "edit" again from the cart, so now you have to go to the items' page, change it, and add again to the cart and delete the old item-very annoying when clothes shopping and have to edit sizing. Worse though is that when you add an item to "favorites" it takes you straight to the cart instead of staying on the page of the item your looking at, like it used to. Very frustrating to use currently. I have to add an item to my cart, add to favorites there, and then delete in my cart. What a hassle. Not very user friendly currently.
  • An app so broken it broke the website! Jan 12, 2022

    By Jj75476
    I hated this app, it’s slow, it’s buggy, it crashes, it’s worthless. That was fine, I deleted it and continued to use the browser version of the site, which I prefer anyway because it allows me to have multiple tabs open to compare items, it’s a major advantage of online shopping and I’ll never understand why retailers are so determined to undermine that advantage by forcing users to go through their terrible apps. Only now when you try to do certain things, like go to shops to see what else a vendor is selling, it brings up a broken ad for this terrible, broken app, and there’s no way to close or circumvent that ad. There’s a button that SAYS ‘continue to mobile site’ but it doesn’t work, nothing happens, I can see the stuff I want to look at scrolling past in the background at the top and bottom of the screen but there’s no way to make the ‘download the app’ screen go away. Clicking on the ‘download the app’ option doesn’t make it go away either, it just brings me here, so I can review this pointless, defective app that’s so spectacularly broken it makes it impossible to use Etsy at all on mobile. I tried through safari and chrome, I even downloaded this pointless, broken app again, but I’m not interested. Guess I’m not shopping on Etsy anymore? I just wish it had broken before I’d placed that last order so I could still check on it.
  • Jan 23, 2022

    By Caitlin K
    Updated review: I've left a review for things I have bought multiple times now via this app. It hasn't saved any of it! I don't know what the heck etsy has done with this latest update, but they messed up again. YOUR APP IS BAD AND YOU SHOULD FEEL BAD!! Fix your s**t, guys, for real.
  • Tee shirts gone wrong Sep 7, 2021

    By A senior Kathy
    I ordered 7 tee’s for my grandson 4th birthday. Ordered them on line and they where done wrong. Ordered them in May for birthday in June that we were going on a birthday vacation to stay at a beach for 5 days. I put in 1 order for all tee’s bill was $75. When ordering for the 1st time at this company, I had no idea that they broke up the between several shops. When the tee’s started to come in they were WRONG. I sent emails and text trying to get them fixed. They wanted me to tell them what shop the tee’s were done at. They wanted me to show them how tee’s were done wrong. I sent pics to them showing what I wanted tee’s to say and what they did wrong. I did this a few times to different people. I got NO help at all from Etsy at all. I am s senior on a fixed income and too old for this. I placed order in MAY, 2021 and to this day September 2021, I have gotten NO help from this store at all. Not a phone call, text message and no apology either. I did a lot of work trying to find out what store, who did what and sending several pics to different shops with people coming back to me saying they did it right and I was wrong even with the pics I sent showing they were wrong. I saw a lot of nice things that I would be buying if this store had an ounce of compassion for its customers and would try to make it right for their errors. An unsatisfied customer!!!!!!!
  • In Stock doesn’t mean in stock! Feb 1, 2021

    By Bc2socal
    The majority of items listed on Etsy aren’t actually ready to ship even when it says in stock. It means they might have the materials to make it but there is a long ‘processing’ time. Set your expectations low for delivery time and don’t buy anything that needs to be delivered for a holiday or gift.. Likely you will disappointed.. this isn’t just for personalized items. Sellers like to have hundreds of listings but can’t and won’t try to have them in stock and just assume you understand they still have to make another version of the item pictured. Also Etsy is rampant with copyright infringement and stealing of intellectual property. The absolute opposite of supporting a creative! I joined an Etsy Sellers group and it’s basically thousands of Etsy sellers FB group which i found was mostly making fun of people that had expectations of receiving an ‘in stock’ item that doesn’t arrive for a month or so. And telling people to ‘mind their own business’ regarding copyright infringement because ‘90% of products on Etsy are copied from the original artist’.. I went from dedicated Etsy buyer, proactively encouraging friends to shop small business, dipping my toes into selling some of my own handmade items, legitimately in stock items, trying to educate myself with other Etsy buyers, to vowing to never shop Etsy again.
  • Sellers ignore messages unless you buy!!! Jul 20, 2021

    By Neoncolors27
    Man, I LOVE Etsy. And I mean LOVE! I really like to support artists, worldwide. I find unique and handmade items that fit my wants and personality. You can’t do that anywhere else. Unfortunately, I am finding sellers don't check their inbox unless you have purchased from them. The kicker, they have coupons automatically sent to you if you have favorited an item or put it into your cart. I was trying to order an unique wedding band for my fiancé but accidentally put two of them in my cart and instead of removing one, I deleted both. Which, in turn made that size ‘unavailable’ when I tried to go back and add it again. I messaged the seller to let him know what I did. I was in a time crunch bc I needed the ring shipped before the ceremony. Here we are weeks later and he still hasn’t opened my message! But hey, thanks for the stupid coupon I won’t use!! Yes, I went with a different seller and unfortunately can’t leave a negative review for the non responsive one. Last week, I messaged a seller that makes beautiful custom leather journals. I had a question about the personalization. My message sat in her inbox and was never opened. This is VERY frustrating and I won’t support sellers that are too busy to read messages from potential buyers. Hate to break it to you, but we ALL are busy!
  • The worst app ever Nov 25, 2019

    By Zebrooooooo
    This app seriously ruined my life. Etsy doesn’t give a crap about sellers as long as they are making money by pulling in enough buyers. Every time a case is opened against you they ALWAYS choose the side of the buyer and take money from your account without permission. All 3 cases I had against me were not my fault. The first one was a customer being unhappy with a product 3 months after receiving it when my return policy clearly states send me a message within 1 week and mail back within 2 weeks. I refused to accept the item after 3 months and they opened a case and I didn’t give them a refund and Etsy took the money straight out of my account. The second time was a customer demanding a refund saying they never received their item when their tracking number clearly stated that it had been delivered weeks ago, and Etsy once again took money from me without my permission. They also don’t take into account that items cannot be shipped on Sunday so customers get mad when their item is shipped a day late. Now they have a new policy where if you don’t offer free shipping your items will not pop up at the top of the list for customers, so you are basically forced into free shipping and lose customers by increasing your prices for no reason. Etsy is a waste of time and money and I’m upset I ever wasted putting energy into it.
  • Jan 21, 2022

    By no one
    Saw some amazing things, purchased one. The seller flatout lied about numerous things and Etsy does not care. They do not care if you are ripped off, lied to, or the plain simple fact that a bunch of sellers on this site are committing fraud. Amazon also has this problem but at least they'll make things right for the buyer. Please do yourself a favor and shop somewhere that'll look for you just as much if not more then the seller. I'm deleting the app as soon as I post this.
  • Jan 24, 2022

    By Miguel Del Rio
    Keeps making my purchases separate and I have to pay shipping per individual cost. Also there's no way to cancel an order even if you've JUST placed it. You have to ask for seller permission.
  • I got scammed and there is nothing anybody can do Feb 10, 2018

    By Maryl p
    I downloaded Etsy super excited to see what I could find and how to improve my cosplays and all. I take partial blame for not doing more research before I committed. I found a listing on Etsy from “Cosplay Dream Shop” that promoted cheap commissions and I though I’d give it a whirl. Set up a payment system and I sent my payment through PayPal (what the seller told me to do) and what turned to months of messages of “when will it arrive?” to “I need my money back because you violated our agreement.” Commissioner stopped replying on the Etsy chat and I found her on Facebook and started messaging her there and she said she’d get my cosplay to me. I contacted Etsy to see what could be done and they said to call PayPal since that’s where the transaction happed so I called PayPal and they told me to call my bank because there was utterly nothing they could do. I call my bank and they inform me they also can’t do anything because the transaction was over 150 days or something and the only thing I can do is continue to message the seller on Etsy. It has been an utter nightmare and I’m angry and upset that no one can do anything. So in other words, Etsy is a platform for easy scams and trickery to occur. What makes me even more mad is that her shop still exists on Etsy! Thanks Etsy, for nothing.
  • Jan 21, 2022

    By regnier a
    Save yourself the headache. Close to impossible reporting a case. Items listed are mostly fake. Good luck with customer support in working with trying to solve these issues. Many better apps to choose from like Mercari or Poshmark.

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