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Etsy: Buy Custom, Handmade, and Unique Goods

Etsy: Buy Custom, Handmade, and Unique Goods

Etsy, Inc

Shop our global marketplace of handmade, vintage and creative goods

4.9 Ratings 3M+ Reviews 10M+ Downloads

Ratings & Reviews

Write a Review
  • img Community
    As you’re creating your masterpieces, you’ll need a platform to get them out in the world, so you don’t end up with a collection of 50 different pots in your garage. You can easily sell your handmade art pieces to other art enthusiasts and turn your hobby into a money maker.
    img by IqbalChappal
    2 years ago
  • img Community
    No need to drive far if you are looking for one-of-a-kind stuff. Etsy has a large collection of handmade, vintage, and craft pieces from artists all over the world. You can even find some really unique pieces at incredible discounts for under $10.
    img by Antonio
    2 years ago
  • img Community
    While decorating your home to have perfect balance, you might need to buy 2 or 3 minimalistic home decors to really create the atmosphere. Instead of spending $100 on expensive lamps or vases, you can get hand-made items perfect for Feng Shui.
    img by Antonio
    2 years ago
  • img Community
    Browse the Etsy app for affordable handmade décor accessories, accents and window treatments to accentuate your interior space. Get personalized items bound to give your home a glam look with a personal touch of your strong and creative personality.
    img by Mercy
    2 years ago
  • img Community
    No one wants to sort through 1,000 of mass-produced picture frames to find one that fits their style. Etsy is a great place to find unique and stylish picture frames that will blend perfectly with your kitchen, dining, or any other room in your house.
    img by Suzie
    2 years ago
  • img Community
    I have found one of the best vintage and handcrafted goods on this application. This app offers a great variety of goods from hand loom goods to the daily accessories.
    img by Renu
    2 years ago
  • img Community
    Etsy is one of my favorite apps. It has just about everything you can want from vintage items to costumes. They also have a wide range of prices from $1 to $100 or more. What a great place to find unique and fun Halloween costume ideas.
    img by Sharon
    2 years ago
  • img Community
    If you have a talent for creating handmade items, Etsy is the place to turn your creative skills into cash. You could make $10 to $20 or more on items that you enjoy making for friends and family. This app makes it easy to update your inventory and invoice customers with just a few clicks.
    img by Mark
    2 years ago
  • img Community
    Do you want to check if you're hand-painted art is worth 4-figures? List it on Etsy to find out how much you can sell it for. With many handmade items traded here, you can easily find a potential buyer who would appreciate your masterpiece.
    img by Renu
    2 years ago
  • img Community
    Handmade jewelry adds a personal touch to every piece you make. Whether you've got a collection of 10, 100 or 1000 pieces, display your handmade jewelry on online and sell to customers across the world.
    img by Sharon
    2 years ago
  • Oct 12, 2021

    By Cyn R
    Seriously One of the best apps ever!! Ive found you can get almost anything made from someones shop on this app. Also on my first order The shop shut down for some reason and didnt keep in contact with me when I contacted etsy about it not only did they refund my money but also gave my a redemable code with money to spend with them! Thank you for you customer care! I appreciate you!
  • I love Etsy but ..... Sep 22, 2020

    By Llcc70
    I shop Etsy all the time so I am a buyer and a seller! There are some things I love and some things not so much ... I miss the old Etsy .... ever hear if something isn’t broken do not try and fix it? I miss treasuries and other features about Etsy that are no longer! Etsy has become more commercialized such as on tv commercials, I’ve seen it advertised online as a “work from home job” I was a lil shocked to say the least.... but when you buy on Etsy be sure that you know which SHOP you’re in! Etsy is the MALL .... WE ARE THE SHOPS IN THE MALL! 🛍The artists and artist suppliers are the back bone of the industry! However Etsy is the easiest for me since I’ve been on for so long! With more than one shop.... too much change in such a short amount of time can really throw some of us off! I miss the different comfort of an “Etsy family” rather than HUGE E-COMMERCE, still Etsy is my go to for a lot of things! I love supporting small business and the artists and after all Etsy gives us the PLATFORM to put our shops we work hard in every day to make all of your shopping full of endless fun! You can find lots and lots of OOAK here! Thanks to the sellers and their shops ... thanks Etsy for giving us a place to sell our goods but it would be good to be able to get someone on the phone again!
  • Oct 11, 2021

    By Wayne Hardin
    Compared to Wix, Etsy is like walking onto a Ka'ena Point Beach after crawling out of Tornado Wreckage! I didn't give full 5 stars because I frequently got redirected out of one shop with several items saved for purchase, when looking at other designs Etsy suggested. Normal, but when I returned to favorite shop..all saved items gone. Had to restart process several times. If shop hadn't communicated with me..I would have bailed and bought on ebay. Haven't received order, back when I do!♡
  • Oct 6, 2021

    By Kim Vock
    I have used this app for years, but the new update that takes the shipping costs out of the cart area is really annoying. Some stores charge more for shipping than they do for the items. It was nice to be able to see that without having to enter my card number (a new verification every time I go to make a purchase for some reason) just to see the actual cost.
  • My Favorite App.....EVER. Jan 18, 2018

    By RiotGirl95
    I use Etsy for 90% of my gifts I give for birthdays, Christmas and any other gift giving holiday. As long as you do your research about a shop (have a look at their reviews see what people say, how long have they been a seller, how many things have they sold, picture quality etc.) to see that they are a quality seller you should have no problems. You can find a vast array of things from allover the world (though be weary of things from the China region, a lot of those items are cheap and poorly made). Lots of beauty sellers include free samples of their other products when you buy something, which is amazing. (Who doesn't love free stuff to try) And I could fill a box of thank you cards, hand written notes and messages from sellers thanking me for my order. It makes it feel like you ordered from your neighbor down the street not someone six states away or half way across the world. I have bought nearly a hundred things from different shops if not more and will continue to do so because where else can you find amazing cool things made/sold by equally amazing people.
  • Oct 9, 2021

    By Becky A
    I absolutely love using Etsy! I love that I can order from several shops at once, but wish they could work something out that you don't have to pay for shipping for each shop. I know that each shop ships separately, I get it... but if they could work something out with USPS or something would be great. I also wish that you could save filters for searching. But I love being able to order handmade items from all over!
  • Extremely unhappy Jun 19, 2019

    By ehitsalight
    I am extremely unhappy I have been dealing with the supplier LoveJilty, since I’ve paid for my items I haven’t received any information regarding why my payment has not gone through on THERE part. I was supposed to receive a bra top and a garter bottom and was told that my items was marked as unpaid because of being shipped internationally and that additional charges may apply that I was okay with what I’m not Okay with is the fact that I got a message from LoveJilty saying they need me to pay again for what I already bought and have a receipt for ! Which is 85$ extra! I have tried to open a case but cannot because it says that my items will not be shipped until July 12 which is a lie because I will not be receiving my items because they have told me I need to pay more money. They also sent me a one additional message saying that they would check the bank as to why my payment didn’t go through and they never got back with me I want a refund and have not heard back and I am extremely disappointed and unsatisfied
  • Oct 7, 2021

    By Destiny Parker
    I love supporting small businesses, in which Etsy holds a lot of, and you can find better quality things handmade on here than on any other site. Stores on here are my favorite stores to shop on, and the community on Etsy never ceases to amaze me with what you can find, what you can receive, and what you can sell. Highly recommend. They have super cute things on here, I did my Christmas shopping early!
  • Oct 15, 2021

    By Shimuzu
    Annoying Favorites list. Can we turn off automatically adding everything to the Favorites list when liking something. I just want to add to a collection, not necessarily a favorite. Annoying having to go through everything in my Favorites list to delete anything I don't want in there. Equally annoying having to uncheck adding it to Favorites everytime when liking something.
  • Loyal but cautious Apr 11, 2021

    By Stēvi M
    I have been a buyer and seller on Etsy since 2007 when I opened my jewelry shop. Since then I have seen many changes to Etsy, some for the better and others not. Etsy is a Mecca for specialized, beautiful items that you may not be able to find anywhere else, and it serves as a community for creative people. It is user-friendly and easy to operate, and the prices are fair. My biggest complaints about Etsy are that they do not promote truly handmade items as much as they used to, and that they are too quick to shut down a shop at the first sign of a conflict with a customer. There is no hearing process or chance to course correct. I’ve seen too many shops get shut down for no reason. I love being an Etsy seller and I am happy, but I no longer trust them as much as I used to. I don’t trust that if there was ever a problem with my shop, even after 14 years, that I could receive proper customer service and feel heard and honored. I have no first hand experience with this as my shop is still in tact. This is my honest assessment that I would tell a good friend. I would have kept it to myself, but they asked.
  • Too much nudity Apr 5, 2021

    By togeepainter
    I have been enjoying using this Etsy app to purchase supplies for my art business from small businesses that have supplies available, and I prefer to support small creators. However, recently I have been getting a lot of pictures of frontal nudity and risqué lingerie and other sexual items that I have never searched for or looked at or clicked on. My viewed, searched, and liked items are very tailored to art and craft supplies especially wool, alpaca fiber, handmade watercolour paint, artwork, and booksmithing supplies as well as some pet products. I don’t appreciate having to sift through a sea of penises to find new art supply shops. You are suppressing artists and art suppliers in favor of flooding my feed with inappropriate content that is not at all related to anything that I have searched for or looked at. I have already cleared my recently viewed in order to try and stop this but it only worked for two days. I don’t even want to go on the Etsy front page anymore and am considering leaving Etsy altogether and contacting my shops to purchase outside of your company. This has been happening to other people too. There is no way to tailor my recommended items other than viewing and liking the items that I am actually looking for and yet the peni persist. I am not looking for those. I wouldn’t go to Etsy for that anyway.
  • Oct 11, 2021

    By Jared Stander
    Bombing this app in an effort to force Etsy to respond. I tried to report a bug in your app, but Etsy is another company that deliberately tries to keep any of it's users from talking to them. Their help section is completely useless, the "contact us" button is an infinite loop that keeps forcing you into useless knowledge bases, so in the end there actually isn't any way to contact Etsy. 0/5 until they fix this. Shame on you.
  • Tee shirts gone wrong Sep 7, 2021

    By A senior Kathy
    I ordered 7 tee’s for my grandson 4th birthday. Ordered them on line and they where done wrong. Ordered them in May for birthday in June that we were going on a birthday vacation to stay at a beach for 5 days. I put in 1 order for all tee’s bill was $75. When ordering for the 1st time at this company, I had no idea that they broke up the between several shops. When the tee’s started to come in they were WRONG. I sent emails and text trying to get them fixed. They wanted me to tell them what shop the tee’s were done at. They wanted me to show them how tee’s were done wrong. I sent pics to them showing what I wanted tee’s to say and what they did wrong. I did this a few times to different people. I got NO help at all from Etsy at all. I am s senior on a fixed income and too old for this. I placed order in MAY, 2021 and to this day September 2021, I have gotten NO help from this store at all. Not a phone call, text message and no apology either. I did a lot of work trying to find out what store, who did what and sending several pics to different shops with people coming back to me saying they did it right and I was wrong even with the pics I sent showing they were wrong. I saw a lot of nice things that I would be buying if this store had an ounce of compassion for its customers and would try to make it right for their errors. An unsatisfied customer!!!!!!!
  • Oct 16, 2021

    By Kelly AA
    I wouldn't recommend Etsy because I've lost a lot of money buying from different sellers on the site. Some purchases went well but too many items have been delivered damaged and some were never delivered at all. Etsy's return policy and their support for disputes between the seller and buyer leave something to be desired.
  • The worst app ever Nov 25, 2019

    By Zebrooooooo
    This app seriously ruined my life. Etsy doesn’t give a crap about sellers as long as they are making money by pulling in enough buyers. Every time a case is opened against you they ALWAYS choose the side of the buyer and take money from your account without permission. All 3 cases I had against me were not my fault. The first one was a customer being unhappy with a product 3 months after receiving it when my return policy clearly states send me a message within 1 week and mail back within 2 weeks. I refused to accept the item after 3 months and they opened a case and I didn’t give them a refund and Etsy took the money straight out of my account. The second time was a customer demanding a refund saying they never received their item when their tracking number clearly stated that it had been delivered weeks ago, and Etsy once again took money from me without my permission. They also don’t take into account that items cannot be shipped on Sunday so customers get mad when their item is shipped a day late. Now they have a new policy where if you don’t offer free shipping your items will not pop up at the top of the list for customers, so you are basically forced into free shipping and lose customers by increasing your prices for no reason. Etsy is a waste of time and money and I’m upset I ever wasted putting energy into it.
  • In Stock doesn’t mean in stock! Feb 1, 2021

    By Bc2socal
    The majority of items listed on Etsy aren’t actually ready to ship even when it says in stock. It means they might have the materials to make it but there is a long ‘processing’ time. Set your expectations low for delivery time and don’t buy anything that needs to be delivered for a holiday or gift.. Likely you will disappointed.. this isn’t just for personalized items. Sellers like to have hundreds of listings but can’t and won’t try to have them in stock and just assume you understand they still have to make another version of the item pictured. Also Etsy is rampant with copyright infringement and stealing of intellectual property. The absolute opposite of supporting a creative! I joined an Etsy Sellers group and it’s basically thousands of Etsy sellers FB group which i found was mostly making fun of people that had expectations of receiving an ‘in stock’ item that doesn’t arrive for a month or so. And telling people to ‘mind their own business’ regarding copyright infringement because ‘90% of products on Etsy are copied from the original artist’.. I went from dedicated Etsy buyer, proactively encouraging friends to shop small business, dipping my toes into selling some of my own handmade items, legitimately in stock items, trying to educate myself with other Etsy buyers, to vowing to never shop Etsy again.
  • Oct 11, 2021

    By Nicolas Deutsch
    the items are great, i love the different options and all the great stuff you can find, thongs i find nowhere else, i hate the fact that shipping is so expensive. i buy 8 or 9 things for 70+ cents from different sellers and pay 4$ shipping per seller. they need to find something to help lower shipping cost. and no 35$ per seller for free shipping is not reasonable, when you need few thkngs from different sellers.
  • Sellers ignore messages unless you buy!!! Jul 20, 2021

    By Neoncolors27
    Man, I LOVE Etsy. And I mean LOVE! I really like to support artists, worldwide. I find unique and handmade items that fit my wants and personality. You can’t do that anywhere else. Unfortunately, I am finding sellers don't check their inbox unless you have purchased from them. The kicker, they have coupons automatically sent to you if you have favorited an item or put it into your cart. I was trying to order an unique wedding band for my fiancé but accidentally put two of them in my cart and instead of removing one, I deleted both. Which, in turn made that size ‘unavailable’ when I tried to go back and add it again. I messaged the seller to let him know what I did. I was in a time crunch bc I needed the ring shipped before the ceremony. Here we are weeks later and he still hasn’t opened my message! But hey, thanks for the stupid coupon I won’t use!! Yes, I went with a different seller and unfortunately can’t leave a negative review for the non responsive one. Last week, I messaged a seller that makes beautiful custom leather journals. I had a question about the personalization. My message sat in her inbox and was never opened. This is VERY frustrating and I won’t support sellers that are too busy to read messages from potential buyers. Hate to break it to you, but we ALL are busy!
  • Oct 10, 2021

    By michael bowman
    The Etsy search engine has major issues. I always get hundreds of hits that have nothing to do with terms I enter in search. If I try to omit some listings by using a - before a term I get more hits not fewer. I can try to filter by type, material or color but the search engine's keywords overide the filter so I still gets hits for unwanted terms. It takes forever to find even things that are very specific. I make fewer purchases from Etsy than I used to. It takes too long to find anything.
  • No Accountability Feb 26, 2018

    By Tritones
    I really loved Etsy because of all the creative variety of hand-crafted products. However, the past few orders I have placed have been massively overdue. I bought a Christmas gift for a friend in early December; it had an ETA if 2-3 weeks yet it JUST arrived mid February. There needs to be some sort of system of accountability that penalizes business owners if they take longer than the projected dates posted on their page - some sort of incentive for them to make sure they meet their own deadlines. Perhaps refunding a percentage of the cost of the item back to the buyer after a certain amount of time? If you claim that your products ship within two to three weeks, and it takes two MONTHS on more than one separate occasion, it is a huge deterrent to me from wanting to buy anything else from here again. I understand life happens, and some things are out of their control; I’m completely okay if it’s a few days (or even a week) past when they said I would get it, as long as they keep me updated. But that rarely happens. Most of the time I just get no response until I finally open a claim, which I really don’t like doing. Please develop a better system of accountability to make it less frustrating for your consumers! Thank you!
  • img Community
    As you’re creating your masterpieces, you’ll need a platform to get them out in the world, so you don’t end up with a collection of 50 different pots in your garage. You can easily sell your handmade art pieces to other art enthusiasts and turn your hobby into a money maker.
    img by IqbalChappal
    2 years ago
  • img Community
    No need to drive far if you are looking for one-of-a-kind stuff. Etsy has a large collection of handmade, vintage, and craft pieces from artists all over the world. You can even find some really unique pieces at incredible discounts for under $10.
    img by Antonio
    2 years ago
  • img Community
    While decorating your home to have perfect balance, you might need to buy 2 or 3 minimalistic home decors to really create the atmosphere. Instead of spending $100 on expensive lamps or vases, you can get hand-made items perfect for Feng Shui.
    img by Antonio
    2 years ago
  • img Community
    Browse the Etsy app for affordable handmade décor accessories, accents and window treatments to accentuate your interior space. Get personalized items bound to give your home a glam look with a personal touch of your strong and creative personality.
    img by Mercy
    2 years ago
  • img Community
    No one wants to sort through 1,000 of mass-produced picture frames to find one that fits their style. Etsy is a great place to find unique and stylish picture frames that will blend perfectly with your kitchen, dining, or any other room in your house.
    img by Suzie
    2 years ago
  • img Community
    I have found one of the best vintage and handcrafted goods on this application. This app offers a great variety of goods from hand loom goods to the daily accessories.
    img by Renu
    2 years ago
  • img Community
    Etsy is one of my favorite apps. It has just about everything you can want from vintage items to costumes. They also have a wide range of prices from $1 to $100 or more. What a great place to find unique and fun Halloween costume ideas.
    img by Sharon
    2 years ago
  • img Community
    If you have a talent for creating handmade items, Etsy is the place to turn your creative skills into cash. You could make $10 to $20 or more on items that you enjoy making for friends and family. This app makes it easy to update your inventory and invoice customers with just a few clicks.
    img by Mark
    2 years ago
  • img Community
    Do you want to check if you're hand-painted art is worth 4-figures? List it on Etsy to find out how much you can sell it for. With many handmade items traded here, you can easily find a potential buyer who would appreciate your masterpiece.
    img by Renu
    2 years ago
  • img Community
    Handmade jewelry adds a personal touch to every piece you make. Whether you've got a collection of 10, 100 or 1000 pieces, display your handmade jewelry on online and sell to customers across the world.
    img by Sharon
    2 years ago
  • img Expert
    1. +29 million buyers and sellers! The global marketplace for handmade and vintage items right at your fingertips in your preferred language
    2. Easily fav items and follow shops. Snag deals when shops hold sales and events, and get recommendations based on your style
    3. Chat with shop owners about their products and request custom orders. Get ship notifications. Shop securely with a variety of payment options

    Reviewed by JordanW on April 12, 2018

  • Oct 12, 2021

    By Cyn R
    Seriously One of the best apps ever!! Ive found you can get almost anything made from someones shop on this app. Also on my first order The shop shut down for some reason and didnt keep in contact with me when I contacted etsy about it not only did they refund my money but also gave my a redemable code with money to spend with them! Thank you for you customer care! I appreciate you!
  • My Favorite App.....EVER. Jan 18, 2018

    By RiotGirl95
    I use Etsy for 90% of my gifts I give for birthdays, Christmas and any other gift giving holiday. As long as you do your research about a shop (have a look at their reviews see what people say, how long have they been a seller, how many things have they sold, picture quality etc.) to see that they are a quality seller you should have no problems. You can find a vast array of things from allover the world (though be weary of things from the China region, a lot of those items are cheap and poorly made). Lots of beauty sellers include free samples of their other products when you buy something, which is amazing. (Who doesn't love free stuff to try) And I could fill a box of thank you cards, hand written notes and messages from sellers thanking me for my order. It makes it feel like you ordered from your neighbor down the street not someone six states away or half way across the world. I have bought nearly a hundred things from different shops if not more and will continue to do so because where else can you find amazing cool things made/sold by equally amazing people.
  • Extremely unhappy Jun 19, 2019

    By ehitsalight
    I am extremely unhappy I have been dealing with the supplier LoveJilty, since I’ve paid for my items I haven’t received any information regarding why my payment has not gone through on THERE part. I was supposed to receive a bra top and a garter bottom and was told that my items was marked as unpaid because of being shipped internationally and that additional charges may apply that I was okay with what I’m not Okay with is the fact that I got a message from LoveJilty saying they need me to pay again for what I already bought and have a receipt for ! Which is 85$ extra! I have tried to open a case but cannot because it says that my items will not be shipped until July 12 which is a lie because I will not be receiving my items because they have told me I need to pay more money. They also sent me a one additional message saying that they would check the bank as to why my payment didn’t go through and they never got back with me I want a refund and have not heard back and I am extremely disappointed and unsatisfied
  • Oct 7, 2021

    By Destiny Parker
    I love supporting small businesses, in which Etsy holds a lot of, and you can find better quality things handmade on here than on any other site. Stores on here are my favorite stores to shop on, and the community on Etsy never ceases to amaze me with what you can find, what you can receive, and what you can sell. Highly recommend. They have super cute things on here, I did my Christmas shopping early!
  • Oct 8, 2021

    By Jennifer Neal
    I love Etsy! I always find WAY more than I bargained for, which I totally love! **Editing in case anyone from Etsy actually reads these, as I can't find a way in the app to give feedback. Lately the favoriting function has been a little weird. It keeps automatically adding things to my general favorites list even when I deselect that option when adding an item to a specific list.
  • Fabric pricing Feb 8, 2020

    By Dkwatkins
    The only thing I don’t like on Etsy is having to guess the price of fabric. It is usually by the yard but on Etsy you sometimes have to go all the way into your cart before finding the price is not for a yard but it is for a fat quarter, an 1/8th, or 3/8 yard, 1 yard etc. It makes it very hard to compare fabrics. Normally it would be no big deal but when a fabric is needed now it gets very annoying to open an ad just to find out it still doesn’t specify how much you are getting for $3.40. After reading the entire ad you still don’t have an indication. So now you go to the cart to see what you bought for 3 @ $3.40. One would expect about $12 with tax but instead it said $38 and that didn’t include shipping. I did this kind of searching for 6 hours yesterday between 2 sites and left everything at your site except for one small purchase. I don’t have a problem paying what something is worth but it seems like a trick. It is not needed unless your goal is to annoy. Just price it the real price. Thanks, Donna Watkins
  • Oct 13, 2021

    By Jessica Johnson
    Awesome website!!! They have just about everything that you need and can personalize it. Prices are well worth what you pay for it and you don't break the bank. Very good products, well made and durable. Love Etsy!!!
  • How can you NOT Love ETSY? May 17, 2021

    By SusieQ 71561
    This site has grasped my heart from the first time I visited it several years ago. I had first heard of it through a cousin who’s daughter was making the most intricate jewelry and was showcasing it on ETSY. I figured let me have a look. I have to warn you, this site is addicting. My husband who can’t stand flea markets, and as he says peoples old junk loves me to show him things on ETSY. Plus it’s not just the VINTAGE items. Its the Artisans that comprise so much of what you see on here. The first time I witnessed a person who took an old Novel and folded the pages into a Heart. Another who used spoons to make a piece of functional decor. Just so much. All so beautiful and special. The first time I witnessed a hand and arm crochet chunky blanket! This is what ETSY is about. I love so much I could go on and on. My favorite has to be the Books that are wrapped. How awesome is that. You receive a Vintage Novel wrapped uniquely. Now I want to go “surprise” myself with that! Here’s to having a bunch of lovely, wonderful and inspiring experiences on ETSY!🌻
  • Oct 13, 2021

    By Misty Lauramore
    I am thrilled with the quality of the jewelry. with my 1st order there was an issue with the size I ordered. completely my own fault. Helen was outstanding in communicating with me and helping with the return of the original order and assisting with choosing exactly what I needed. I would recommend this company to anyone
  • Oct 10, 2021

    By K Munson
    I've never been disappointed by anything I've ordered from Etsy. All gifts I've purchased have been excellent quality and exactly as pictured and described. I stopped using Amazon once I discovered Etsy. Most unique and best selection of items. Love Etsy!!!!!
  • Oct 11, 2021

    By Wayne Hardin
    Compared to Wix, Etsy is like walking onto a Ka'ena Point Beach after crawling out of Tornado Wreckage! I didn't give full 5 stars because I frequently got redirected out of one shop with several items saved for purchase, when looking at other designs Etsy suggested. Normal, but when I returned to favorite shop..all saved items gone. Had to restart process several times. If shop hadn't communicated with me..I would have bailed and bought on ebay. Haven't received order, back when I do!♡
  • Oct 9, 2021

    By Becky A
    I absolutely love using Etsy! I love that I can order from several shops at once, but wish they could work something out that you don't have to pay for shipping for each shop. I know that each shop ships separately, I get it... but if they could work something out with USPS or something would be great. I also wish that you could save filters for searching. But I love being able to order handmade items from all over!
  • Loyal but cautious Apr 11, 2021

    By Stēvi M
    I have been a buyer and seller on Etsy since 2007 when I opened my jewelry shop. Since then I have seen many changes to Etsy, some for the better and others not. Etsy is a Mecca for specialized, beautiful items that you may not be able to find anywhere else, and it serves as a community for creative people. It is user-friendly and easy to operate, and the prices are fair. My biggest complaints about Etsy are that they do not promote truly handmade items as much as they used to, and that they are too quick to shut down a shop at the first sign of a conflict with a customer. There is no hearing process or chance to course correct. I’ve seen too many shops get shut down for no reason. I love being an Etsy seller and I am happy, but I no longer trust them as much as I used to. I don’t trust that if there was ever a problem with my shop, even after 14 years, that I could receive proper customer service and feel heard and honored. I have no first hand experience with this as my shop is still in tact. This is my honest assessment that I would tell a good friend. I would have kept it to myself, but they asked.
  • Oct 16, 2021

    By Infused Libra Studios
    I love it and ordering from it has been great but I draw and sell art and don't like how you can screenshot and steal the hardwork. Please do something to stop screenshots like webtoons does for art thieves. Like yes you can send links but they shouldn't be able to see the image unless they click the link and can't screenshot.
  • awesome but pls stop Oct 3, 2021

    By drag0nprotector
    so I have this problem where I saw one inappropriate thing, specifically inappropriate anime stickers, and reported it. ive never looked at anything like that before, i only ever look at pokemon, enamel pins, and stickers(that dont have anything to do with nasty things! though i might’ve ACCIDENTALLY tapped on an inappropriate picture ONCE. but accidentally! i never wanted to) BUT, since I had to view it to report it, the kept showing me more, and more, and more, and suggesting searches about it. ive sent like 23 angry reports on the same items over and over again because I don’t wanna see them. So, I’m suggesting that, if someone reports something, they most likely don’t like it and don’t wanna see anymore of it, so if you take away the feature where it registers reported items as recently veiwed, that wouldnt be a problem and things like it wouldnt be suggested. But, great app overall, I love the handmade items and looking at everyone’s creativity and being able to buy it and support them.
  • Awesome with untapped potential Dec 13, 2020

    By Heathen Hare
    I have been using Etsy for many many years. I really miss the Treasury feature, and the ability to make themed scrap-book like shopping lists to encourage others to buy items they may not have seen before. It was great for sellers, as it was free advertising- but it was also good for treasury creators because often the sellers would provide them discounts for it... I also think Etsy could be an entire social system with chat rooms, craft classes, live feeds from Etsy shops, giveaways, ect... Etsy has always been the favorite spot for real artists, not fakes or mass marketed cheap stuff. I do think its been getting a bit worse about that, you have to sift through a lot of hustlers, but the great artists and crafters make it worth it. I also think that Etsy should create some rules for sellers to help with customer service. Sometimes you ask questions and sellers won’t even respond, or they are rude. But again, the great artists and crafters make it all worth it! LOVE YALL!
  • New checkout has one problem... Jul 25, 2018

    By MyLilSquirrel
    I’ve had this app for ages and I love it, the only problem I have is with the “new and improved” checkout. I often add things to my checkout from from multiple sellers at once, but I like to make my purchases from the different sellers individually. It makes more sense, since they all charge for shipping separately and many have different shipping times. The concept of merging all the purchases together is a good one, if that is how you prefer to pay, but it’s not good for everyone. On the web version, you can choose to check out from different shops individually, so I find I do my “window shopping” and adding stuff to my cart from my phone but then making my actual purchases from a computer. It’s a little inconvenient that way. It would be nice if the phone version offered the “check out from this shop” feature, or allow you to select the old checkout style.
  • An actual Etsy APP review Sep 20, 2020

    By HammyMomma
    This app is, well, crap. It is a bit better than the previous incarnations; however, can you say "Worst App Ever"?? You can no longer ok never see the seller when you have an item in your favorites list. ??? Sometimes I want to purchase several items from the same seller, and I either have to click on actual item to see who the seller is or go to the seller's store to see which items I've favorites. How cluzy is that?? Another (huge) issue is the favorite lists. You click on an item to favorite it; it goes in a generic favorite list. Then you add it to whatever special category list you have created. All OK, and good, except when said item is sold or is no longer available. I like to keep my lists current and cleaned up so they aren't too long and unwieldy. However..this is where it gets tricky. Etsy grayscales items no longer available and the price isn't listed anymore on the thumbnail pic. In order to delete it, you have to click on heart and then click on whatever lists item is in (quickly, because it goes away) and then list scrolls back to the friggin TOP of the favorites page you were looking at!!! Etsy I have wasted YEARS of my life trying to clean up my Favorites lists! I AM A HEAVY ETSY USER!! I HAVE MULTIPLE AND VERY LONG FAVORITES LISTS!!! Come on, Etsy. Surely your computer geeks can do better.
  • Love the site & App is easy to use May 4, 2020

    By PrincessLilyMae
    I absolutely adore shopping on Etsy. The app is easy to use, pleasing to the eye, and everything works smoothly. However, one issue I have experienced is accessing my PDF downloads I have purchased - it is not so intuitive and it takes a bit of searching to get to the correct place. I can’t even get it to work on the app, instead I have to access the mobile site from Safari. What makes this even worse is that if I navigate away from my PDF file on safari and then come back only a short time later, it almost always “loses” the page and it says it cannot be found, so I have to go through the entire process again just to use my PDF files which I paid for. I could go and have the patterns printed but that is inconvenient and not really “essential” considering our current state of events (review posted May 2020).
  • Still having issues with cart items access 😕 Sep 29, 2021

    By Kikiboo611
    The app and the community is wonderful, but my only issue is that the cart bugs on the app or website still haven’t been fixed ! If you have 10+ items in your cart , it only shows like the first 5 and won’t allow you to see any other cart items! I’ve tried restarting the app by deleting it and reinstall it on my cell , also whipping my history on my computer with website; but with no success sadly . Please please fix these bugs if you read this . It’s a major make or break issue on your app and I hope your developers / programmers read my review. Another issue to fix is your customer service forms or have a live chat system at least on your website please . It’s very difficult to get the right help for any issue especially on your website.
  • I love Etsy but ..... Sep 22, 2020

    By Llcc70
    I shop Etsy all the time so I am a buyer and a seller! There are some things I love and some things not so much ... I miss the old Etsy .... ever hear if something isn’t broken do not try and fix it? I miss treasuries and other features about Etsy that are no longer! Etsy has become more commercialized such as on tv commercials, I’ve seen it advertised online as a “work from home job” I was a lil shocked to say the least.... but when you buy on Etsy be sure that you know which SHOP you’re in! Etsy is the MALL .... WE ARE THE SHOPS IN THE MALL! 🛍The artists and artist suppliers are the back bone of the industry! However Etsy is the easiest for me since I’ve been on for so long! With more than one shop.... too much change in such a short amount of time can really throw some of us off! I miss the different comfort of an “Etsy family” rather than HUGE E-COMMERCE, still Etsy is my go to for a lot of things! I love supporting small business and the artists and after all Etsy gives us the PLATFORM to put our shops we work hard in every day to make all of your shopping full of endless fun! You can find lots and lots of OOAK here! Thanks to the sellers and their shops ... thanks Etsy for giving us a place to sell our goods but it would be good to be able to get someone on the phone again!
  • Oct 6, 2021

    By Kim Vock
    I have used this app for years, but the new update that takes the shipping costs out of the cart area is really annoying. Some stores charge more for shipping than they do for the items. It was nice to be able to see that without having to enter my card number (a new verification every time I go to make a purchase for some reason) just to see the actual cost.
  • Oct 15, 2021

    By Shimuzu
    Annoying Favorites list. Can we turn off automatically adding everything to the Favorites list when liking something. I just want to add to a collection, not necessarily a favorite. Annoying having to go through everything in my Favorites list to delete anything I don't want in there. Equally annoying having to uncheck adding it to Favorites everytime when liking something.
  • Overwhelmed by ads Jan 3, 2019

    By Molly Ortiz
    I love Etsy and I’ve used this app for years. I was SO happy when they finally updated the options for search filtering because that was a long long time coming, but recently my searches are dominated by ads paid for by the stores owner. I’m used to Etsy ads and they’ve even helped me find new favorites. However, most of my search results are now ads, and they’re ads that are no longer even pertinent to what I’m looking for. If I’ve searched for sunflower necklaces, adjusted the filters to what I want, I don’t want to see sunflower wedding invitations suggested, or sunflower art prints being suggested. Seriously?! At least suggest the same thing I’m looking for, even if it’s a $200 item and my search criteria is the $0-$50 range. That at least I understand. Mixing completely different categories is obnoxious and makes it hard for me to see what I’m looking for. The second problem with the ads lately is the quantity. I’m used to seeing 2 ads every so often, but I’m seeing 4-6 ads clumped together now and coming up so often I don’t know if it’s still on my search at all. This is ridiculous, I want this fixed ASAP please.
  • Reviews are not a conversation Feb 17, 2021

    By thirsty in the rain
    I’ve had this app for a LONG time. In fact, it’s one of the first apps I ever downloaded! I love how you can find just what you’re looking for! However, in recent months I have noticed that prices on many items I’ve been interested in have gone up significantly. My biggest complaint about this app though: on several occasions, I have left honest—not brutal or bashing, but simply honest reviews about a few of my transactions. When you leave a review about a purchase experience on this app, the seller can continue to publicly comment on your feedback. To me, this is totally bizarre and not what I’m looking for in a shopping experience. It creates a confrontational environment. And no one wants to read all that! If I’m leaving feedback because something needed to be improved, I’m not looking for an argument or justification. It’s just that—feedback (to hopefully help improve that person’s business in the future)! I wish they would change this feature, and maybe consider making “less than 4 star reviews/comments” private so it doesn’t become an unfriendly environment.
  • Oct 13, 2021

    By A Google user
    Items are difficult to find. I went to the site to find a paper plate holder featured on Facebook and NEVER saw it. I browsed long enough to find something I liked but have yet to find the item I came there for.
  • HOW LONG DOES IT TAKE TO SEND A PREMADE PASSWORD RESET EMAIL! Jul 1, 2019

    By Gmus1
    It has been over an hour since I have requested an e-mail to reset my password and I have yet to see any e-mails from Etsy. Makes me seriously reconsider whether I want anything in my cart that bad, which is not fair to to the sellers. Aren’t those things supposed to be automated?? Usually by the time I open my e-mail from other sites, the reset e-mail is already in my inbox. Now it’s approaching 2 hours and still nothing!! I can’t sit around waiting for it. I have other things to do and if it doesn’t get sent right way, people are likely to forget about it or be unable to open it when it does come. And since some of the quantities are limited they are likely to miss out and get really frustrated (or angry). And there’s nowhere I can call that I can find. If I were a seller, I would be especially angry. Edit: Now approaching 3 hours!
  • Need way to mark items as received May 6, 2020

    By BarelyToleratingComputers
    I’m finding the lack of basic tracking features very frustrating. App does not let buyers mark an item as received or otherwise automatically mark items as delivered. With multiple purchases in various stages of fulfillment I have to keep rescanning the whole list multiple times. Especially difficult where one of multiple items is pictured or an item had to change after sale (switch to a different pattern bc inventory ran out). With a few items, no problem. With dozens, recurring problem. Additional basics: Etsy should integrate shipping info to show on the purchases page when an item is expected to ship or arrive. Also require sellers to enter shipping info. Other platforms do this by rating seller performance, including by reminding buyers to leave seller feedback on shipping speed and cost.
  • Fix the way we do reviews for items!! Dec 21, 2018

    By Sushii/bloo
    It’s very difficult to use the “write a review” function on the app because I am unable to see what I’m typing past a certain number of words so I have to copy my review, paste it in notes, finish my review on there and hope I haven’t hit the word limit for reviews on the app! Also I can’t submit a picture of the item unless it’s a five star review, what’s up with that?? I wanna be able to see what the actual products look like when customers receive it especially if it’s bad! Only being able to leave pictures with five star reviews makes me have to lie about their rating and leave a comment saying “it’s actually three stars but I have to give them five to show you how ugly this product is!” Let me give bad reviews and submit pictures of my bad products!!
  • New update annoying Sep 6, 2020

    By U know mee
    When I click on a heart to favorite an item, I don’t want a menu to pop up asking me if I’d like to add it to other lists. The app had been doing that for awhile when I was on an item’s page, but now it seems to do that from the search results, too. So annoying! And there’s no way to get rid of it. If an app is gonna make changes that involve things popping up on your screen, then I’ve users the option to turn that off. Also wish they would show subtotal for each seller in the cart. I have to go through half the checkout process to see what the subtotal is. No big deal when it’s a few items. But when stocking up on several low cost items, it gets frustrating. Also, can they please make the saved-for-later section of the cart unlimited?
  • Too much nudity Apr 5, 2021

    By togeepainter
    I have been enjoying using this Etsy app to purchase supplies for my art business from small businesses that have supplies available, and I prefer to support small creators. However, recently I have been getting a lot of pictures of frontal nudity and risqué lingerie and other sexual items that I have never searched for or looked at or clicked on. My viewed, searched, and liked items are very tailored to art and craft supplies especially wool, alpaca fiber, handmade watercolour paint, artwork, and booksmithing supplies as well as some pet products. I don’t appreciate having to sift through a sea of penises to find new art supply shops. You are suppressing artists and art suppliers in favor of flooding my feed with inappropriate content that is not at all related to anything that I have searched for or looked at. I have already cleared my recently viewed in order to try and stop this but it only worked for two days. I don’t even want to go on the Etsy front page anymore and am considering leaving Etsy altogether and contacting my shops to purchase outside of your company. This has been happening to other people too. There is no way to tailor my recommended items other than viewing and liking the items that I am actually looking for and yet the peni persist. I am not looking for those. I wouldn’t go to Etsy for that anyway.
  • Oct 11, 2021

    By Nicolas Deutsch
    the items are great, i love the different options and all the great stuff you can find, thongs i find nowhere else, i hate the fact that shipping is so expensive. i buy 8 or 9 things for 70+ cents from different sellers and pay 4$ shipping per seller. they need to find something to help lower shipping cost. and no 35$ per seller for free shipping is not reasonable, when you need few thkngs from different sellers.
  • No Accountability Feb 26, 2018

    By Tritones
    I really loved Etsy because of all the creative variety of hand-crafted products. However, the past few orders I have placed have been massively overdue. I bought a Christmas gift for a friend in early December; it had an ETA if 2-3 weeks yet it JUST arrived mid February. There needs to be some sort of system of accountability that penalizes business owners if they take longer than the projected dates posted on their page - some sort of incentive for them to make sure they meet their own deadlines. Perhaps refunding a percentage of the cost of the item back to the buyer after a certain amount of time? If you claim that your products ship within two to three weeks, and it takes two MONTHS on more than one separate occasion, it is a huge deterrent to me from wanting to buy anything else from here again. I understand life happens, and some things are out of their control; I’m completely okay if it’s a few days (or even a week) past when they said I would get it, as long as they keep me updated. But that rarely happens. Most of the time I just get no response until I finally open a claim, which I really don’t like doing. Please develop a better system of accountability to make it less frustrating for your consumers! Thank you!
  • Bug report Aug 1, 2018

    By Giasb
    First and foremost: the site is difficult to search. I love what I find here, but it is just so hard to sort. Search on Boho necklace and you find necklaces that are anything but boho, beads suitable for making a necklace, necklaces that are neither vintage nor handmade, non-necklaces that could be worn around a neck maybe, a clasp without a necklace and so on. (And yes, I know how to use a search engine.) And now there’s a new wrinkle. The Etsy app and the Etsy seller app are not communicating with each other. On my Etsy seller app, I saw recent activity that showed me something interesting on the Etsy app. When I clicked on it, I was told I must be signed in to see that listing...but I was already signed in. I went through a frustrating loop numerous times. It simply would not show me that article in that shop. So I searched the Etsy app on the name of the store instead, and it told me there was no such store. I tried this repeatedly, but it failed. My spelling was correct. I clicked on SHOPS. All my efforts failed. I was on the verge of buying something!
  • Leaving Reviews on App is Almost Impossible Jan 7, 2019

    By Ouroborosaurus
    The app works fine when searching for/buying things. However, the feature to leave reviews for items you’ve purchased is severely broken. I always like to leave photo reviews to benefit the shops I buy from, and I feel like taking a picture on my phone then posting it with a review all from the same device should be super simple. This is not the case: when you select a photo and adjust the borders, the area of the photo changes by selecting an area down and to the right of what you selected, sometimes even zooming out. Then when you go to type up the review, the page does not scroll down to allow you to read what you’ve written. The phone keyboard covers almost all of the review making it hard to type at all, let alone proofread/edit. If they fix this issue, I will update my review. The option to leave detailed reviews is central to the whole Etsy experience and benefits the entire site, so I hope someone can make it work.
  • Horrible Customer Service Sep 14, 2020

    By Yibes24
    While the app itself is easy to use and wonderful for buyers and sellers the customer service to fix account problems is atrocious. First, there’s no # to call and talk to a real person. The # that you can google and call just is a recorded message telling you to check their help page. Someone gained access to my Etsy account and changed the email address associated with it and so I can no longer access my account. Not only that but this seems like they were able to get access to my other info as well. There is no “help” page to fix this. Once I was able to “chat” with someone they said that they would look into it and have someone email me back. No response. So now 3 weeks later I sent a form email back on their contact page asking for help and all I’ve received is a form email telling me to check their “help” page. I love the products sold by the sellers on Etsy but the app itself is crap if they don’t care about their users.
  • Please don’t delete my profile anymore Oct 24, 2019

    By Petrofunk
    Etsy has deleted my original profile twice since I became a member in 2007. They were able to reset my password so I can now access an account I created in 2017 to address the first time they deleted my account. In 2017 they restored my 2007 account and then in 2019 they deleted my account again. No one has ever explained why my account keeps getting erased. I had to write a one star review on the App Store to get in contact with their support team. They have now restored the 2017 account and I’m just so sick of trying to get my old profile back that I’ve given up on it. I wish I could view my old favorite stores and items but I don’t trust them to not delete my account. I’m just not going to get too attached to this profile. I gave this app two stars instead of one because I think it’s a really good idea for a homemade and vintage online store with small sellers. Unfortunately the platform has some real issues.
  • Disappointed. Jan 20, 2018

    By CariLinKing
    I have been an Etsy shopper for several years now, and enjoy using the site and love being able to support small businesses. The 2 star rating is for the app software itself. I have an iPhone 7 running iOS 10.0. I refuse to update to 11.0 because of the well-known slowdowns it brings to "older" phones. Upon launching the app today, I got a notification saying that the Etsy app would no longer support iOS 10.0, and that I needed to update my phone software to 11.0 for new features. I understand that under normal circumstances, updates are crucial, but when Apple has admitted to slowing down older phones, I think it's ridiculous to have to upgrade. I hope to be able to use my 7 for as long as possible, and it runs way faster than other phones of the same model which are updated. I'm disappointed I won't be able to use the Etsy mobile app anymore and will be accessing the site through browser, if it allows me to.
  • It’s a little plain. No sorting feature? Oct 24, 2019

    By ray is that you
    Nothing wrong with the functions of the app that I have come across. Or the results that pop up. When you want to look for something the search engine will find it or something close. The layout is pretty boring to look at. And I’m not judging it altogether based on the look of it, but there’s no real “replay value” in other words there is nothing that keeps me from coming back to it. But that can be seen as good when you consider every app has something made to be addictive to get people hooked and this app has an appeal with no strings attached, because it’s plain. The first thing I noticed is that it has no features or categories function. Big drawback. People usually look here because they are bored and want to find something. And that’s the keyword: find. Discover. Without a category function we have to KNOW what we’re looking for. It is slightly stressful because of it. It doesn’t beat google searching for these things for example. It doesn’t beat Pinterest. I would say this app is up to par with the ASOS, another shopping app, although less in a way because again there is no category function while ASOS does. You can’t narrow down your searches and that’s what is killing this app and it gets a 2/5.
  • Lots of connection issues Nov 8, 2018

    By Claudeacrunch
    I wish I could use the app like I used to but since the last update I have had SOOO many issues with searching and even looking at things on the home page. i checked my connection at multiple different locations, even used my data. Nothing made it work. I then went to other shopping apps that I can search on and learned it wasn’t on my side since results came back quickly on WiFi and data, there is something wrong with how the app connects since the last update. Really upset about this since I wanted to use this app to buy from people who make their own things and personalize them instead of buying gifts from stores. Hopefully they’ll fix this issue, it has happened on more than one occasion in the past. I love the app when it works, but i can’t rate something that doesn’t work.
  • Oct 11, 2021

    By Jared Stander
    Bombing this app in an effort to force Etsy to respond. I tried to report a bug in your app, but Etsy is another company that deliberately tries to keep any of it's users from talking to them. Their help section is completely useless, the "contact us" button is an infinite loop that keeps forcing you into useless knowledge bases, so in the end there actually isn't any way to contact Etsy. 0/5 until they fix this. Shame on you.
  • Tee shirts gone wrong Sep 7, 2021

    By A senior Kathy
    I ordered 7 tee’s for my grandson 4th birthday. Ordered them on line and they where done wrong. Ordered them in May for birthday in June that we were going on a birthday vacation to stay at a beach for 5 days. I put in 1 order for all tee’s bill was $75. When ordering for the 1st time at this company, I had no idea that they broke up the between several shops. When the tee’s started to come in they were WRONG. I sent emails and text trying to get them fixed. They wanted me to tell them what shop the tee’s were done at. They wanted me to show them how tee’s were done wrong. I sent pics to them showing what I wanted tee’s to say and what they did wrong. I did this a few times to different people. I got NO help at all from Etsy at all. I am s senior on a fixed income and too old for this. I placed order in MAY, 2021 and to this day September 2021, I have gotten NO help from this store at all. Not a phone call, text message and no apology either. I did a lot of work trying to find out what store, who did what and sending several pics to different shops with people coming back to me saying they did it right and I was wrong even with the pics I sent showing they were wrong. I saw a lot of nice things that I would be buying if this store had an ounce of compassion for its customers and would try to make it right for their errors. An unsatisfied customer!!!!!!!
  • Oct 16, 2021

    By Kelly AA
    I wouldn't recommend Etsy because I've lost a lot of money buying from different sellers on the site. Some purchases went well but too many items have been delivered damaged and some were never delivered at all. Etsy's return policy and their support for disputes between the seller and buyer leave something to be desired.
  • The worst app ever Nov 25, 2019

    By Zebrooooooo
    This app seriously ruined my life. Etsy doesn’t give a crap about sellers as long as they are making money by pulling in enough buyers. Every time a case is opened against you they ALWAYS choose the side of the buyer and take money from your account without permission. All 3 cases I had against me were not my fault. The first one was a customer being unhappy with a product 3 months after receiving it when my return policy clearly states send me a message within 1 week and mail back within 2 weeks. I refused to accept the item after 3 months and they opened a case and I didn’t give them a refund and Etsy took the money straight out of my account. The second time was a customer demanding a refund saying they never received their item when their tracking number clearly stated that it had been delivered weeks ago, and Etsy once again took money from me without my permission. They also don’t take into account that items cannot be shipped on Sunday so customers get mad when their item is shipped a day late. Now they have a new policy where if you don’t offer free shipping your items will not pop up at the top of the list for customers, so you are basically forced into free shipping and lose customers by increasing your prices for no reason. Etsy is a waste of time and money and I’m upset I ever wasted putting energy into it.
  • In Stock doesn’t mean in stock! Feb 1, 2021

    By Bc2socal
    The majority of items listed on Etsy aren’t actually ready to ship even when it says in stock. It means they might have the materials to make it but there is a long ‘processing’ time. Set your expectations low for delivery time and don’t buy anything that needs to be delivered for a holiday or gift.. Likely you will disappointed.. this isn’t just for personalized items. Sellers like to have hundreds of listings but can’t and won’t try to have them in stock and just assume you understand they still have to make another version of the item pictured. Also Etsy is rampant with copyright infringement and stealing of intellectual property. The absolute opposite of supporting a creative! I joined an Etsy Sellers group and it’s basically thousands of Etsy sellers FB group which i found was mostly making fun of people that had expectations of receiving an ‘in stock’ item that doesn’t arrive for a month or so. And telling people to ‘mind their own business’ regarding copyright infringement because ‘90% of products on Etsy are copied from the original artist’.. I went from dedicated Etsy buyer, proactively encouraging friends to shop small business, dipping my toes into selling some of my own handmade items, legitimately in stock items, trying to educate myself with other Etsy buyers, to vowing to never shop Etsy again.
  • Sellers ignore messages unless you buy!!! Jul 20, 2021

    By Neoncolors27
    Man, I LOVE Etsy. And I mean LOVE! I really like to support artists, worldwide. I find unique and handmade items that fit my wants and personality. You can’t do that anywhere else. Unfortunately, I am finding sellers don't check their inbox unless you have purchased from them. The kicker, they have coupons automatically sent to you if you have favorited an item or put it into your cart. I was trying to order an unique wedding band for my fiancé but accidentally put two of them in my cart and instead of removing one, I deleted both. Which, in turn made that size ‘unavailable’ when I tried to go back and add it again. I messaged the seller to let him know what I did. I was in a time crunch bc I needed the ring shipped before the ceremony. Here we are weeks later and he still hasn’t opened my message! But hey, thanks for the stupid coupon I won’t use!! Yes, I went with a different seller and unfortunately can’t leave a negative review for the non responsive one. Last week, I messaged a seller that makes beautiful custom leather journals. I had a question about the personalization. My message sat in her inbox and was never opened. This is VERY frustrating and I won’t support sellers that are too busy to read messages from potential buyers. Hate to break it to you, but we ALL are busy!
  • Oct 10, 2021

    By michael bowman
    The Etsy search engine has major issues. I always get hundreds of hits that have nothing to do with terms I enter in search. If I try to omit some listings by using a - before a term I get more hits not fewer. I can try to filter by type, material or color but the search engine's keywords overide the filter so I still gets hits for unwanted terms. It takes forever to find even things that are very specific. I make fewer purchases from Etsy than I used to. It takes too long to find anything.
  • Oct 14, 2021

    By Hazel
    I largely like the app, but they need to add a feature to remove listings from my feed. I accidentally interacted with an item I find offensive (trying to remove it), and now I get it showing up regularly. I don't have a problem with others interested in this content, but I don't want it in my feed. Please add a button to remove listings. I'm leaving my review as a 1 star until this is implemented
  • I got scammed and there is nothing anybody can do Feb 10, 2018

    By Maryl p
    I downloaded Etsy super excited to see what I could find and how to improve my cosplays and all. I take partial blame for not doing more research before I committed. I found a listing on Etsy from “Cosplay Dream Shop” that promoted cheap commissions and I though I’d give it a whirl. Set up a payment system and I sent my payment through PayPal (what the seller told me to do) and what turned to months of messages of “when will it arrive?” to “I need my money back because you violated our agreement.” Commissioner stopped replying on the Etsy chat and I found her on Facebook and started messaging her there and she said she’d get my cosplay to me. I contacted Etsy to see what could be done and they said to call PayPal since that’s where the transaction happed so I called PayPal and they told me to call my bank because there was utterly nothing they could do. I call my bank and they inform me they also can’t do anything because the transaction was over 150 days or something and the only thing I can do is continue to message the seller on Etsy. It has been an utter nightmare and I’m angry and upset that no one can do anything. So in other words, Etsy is a platform for easy scams and trickery to occur. What makes me even more mad is that her shop still exists on Etsy! Thanks Etsy, for nothing.
  • Difficult Oct 26, 2017

    By Taylor Koehler
    Etsy has become very difficult over the past couple years I’ve used it. I recently bought a charger on here and when it showed up the item didn’t work at all. Contacting the shop first I asked for the issue to be solved. I checked to make sure it wasn’t my phone and when done I asked the shop for a new charger (they state this is not an issue even if I was the one to break it) I contacted Etsy and opened a case. Eventually after some time the seller stopped replying and ignored me. This raised a red flag. I escalated the case with Etsy as to have them over look it and the replies take forever, they also aren’t fixing the issue. First, they ask for photos which I can not supply because how do you take a photo of your phone not charging? Thy also don’t realize even if it was my fault for breaking it, the seller states in their about, that they will replace it, no questions, no returns, and quickly. I’m deeply disappointed and awaiting for my last order to arrive so I am able to delete the app. ****Update: recently Etsy closed my case and refused to fix the issue, The shop also decided to change their warranty facts so I can not in anyway get my item replaced. I’m saddened how poor of a system Etsy runs and how disappointing some of the people on there are.

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