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elmenus - Discover & Order food

elmenus - Discover & Order food

elmenus

elmenus helps you discover & order the food you will love

3.8 Ratings 27K+ Reviews 1M+ Downloads

Ratings & Reviews

Write a Review
  • img Community
    You may have packed your itinerary full to experience Cairo's sights and sounds, but your 2-week vacation wouldn’t be complete without experiencing its taste. Elmenus conveniently brings you the local cuisine that you must try before you leave.
    img by Sharon
    1 year ago
  • Jun 7, 2021

    By Shady Soliman
    The app lacks the option to control the notifications frequency (or even turn them off completely) and they can get pretty spammy! I had to override notfs settings through the OS, pretty unprofessional tbh. elmenus service itself is pretty decent, I enjoy the service they provide, some mishaps here and there but that's perfectly fine imo
  • More options / Smooth Interface Mar 8, 2019

    By Raouf0007
    Nice interface. No location input problems. Wider variety of options. 5/5.
  • Bad app Aug 7, 2019

    By ahmed dsssss
    Very bad app all the people work on it not professional
  • iPhone X version Mar 1, 2018

    By MahmoodSamir64
    The app works fine but needs an iPhone X version already, its been months since its release.
  • Can’t open Nov 19, 2020

    By CH7714
    It’s been more than two weeks that I can’t open the app It keeps closing even after yesterday’s update
  • Best food delivery app Sep 28, 2019

    By kikoyaman
    Best food delivery app and best service from a platform stand..
  • Jun 5, 2021

    By Sherif Elsayed
    Very bad customer experience. Restaurant takes your order and cancel your food, then you have to wait for 14 days to get your refund. They don't compensate when it comes to issues with Restaurants, and looks like they can't handle the Restaurants. They even don't verify the delivery time. Not recomended. Unprofessional.
  • Delivery option ruined the app Nov 12, 2018

    By MariamHiOmg1995
    It’s so disappointing what you’ve done to the app. By adding a delivery option, you made the app interface almost unusable. Elmenus was my go to app before any outing. Simple, easy to use and reliable. Always up to date with any menu. Now, the app is heavy, slow and messy. I can’t even see the menu options well because if a menu is somewhere that doesn’t deliver to me, it becomes gray. I really hope you can give us a menus only app back. I recommend making a separate app for food delivery. It’ll be much more focused and specialized.
  • Lying to your face! Jan 8, 2021

    By Osama3376
    I reached their customer service (via chat since they never allow you to dare and call them by publishing a phone number) to cancel an order (since the restaurant has voluntarily raised the delivery fees 3 times for no obvious reason), then the cool guys from elmenus (Nawal) calls you up with the fakest positive attitude informing you that the delivery fees are waived since I am their “valued” customer and this should not happen blah blah blah. Literally 30 seconds after this amazing call, I receive a cancellation notification by SMS!!! You gotta love the service!!!
  • Jun 7, 2021

    By Shady Soliman
    The app lacks the option to control the notifications frequency (or even turn them off completely) and they can get pretty spammy! I had to override notfs settings through the OS, pretty unprofessional tbh. elmenus service itself is pretty decent, I enjoy the service they provide, some mishaps here and there but that's perfectly fine imo
  • More options / Smooth Interface Mar 8, 2019

    By Raouf0007
    Nice interface. No location input problems. Wider variety of options. 5/5.
  • Bad app Aug 7, 2019

    By ahmed dsssss
    Very bad app all the people work on it not professional
  • iPhone X version Mar 1, 2018

    By MahmoodSamir64
    The app works fine but needs an iPhone X version already, its been months since its release.
  • Can’t open Nov 19, 2020

    By CH7714
    It’s been more than two weeks that I can’t open the app It keeps closing even after yesterday’s update
  • Best food delivery app Sep 28, 2019

    By kikoyaman
    Best food delivery app and best service from a platform stand..
  • Jun 5, 2021

    By Sherif Elsayed
    Very bad customer experience. Restaurant takes your order and cancel your food, then you have to wait for 14 days to get your refund. They don't compensate when it comes to issues with Restaurants, and looks like they can't handle the Restaurants. They even don't verify the delivery time. Not recomended. Unprofessional.
  • Delivery option ruined the app Nov 12, 2018

    By MariamHiOmg1995
    It’s so disappointing what you’ve done to the app. By adding a delivery option, you made the app interface almost unusable. Elmenus was my go to app before any outing. Simple, easy to use and reliable. Always up to date with any menu. Now, the app is heavy, slow and messy. I can’t even see the menu options well because if a menu is somewhere that doesn’t deliver to me, it becomes gray. I really hope you can give us a menus only app back. I recommend making a separate app for food delivery. It’ll be much more focused and specialized.
  • Lying to your face! Jan 8, 2021

    By Osama3376
    I reached their customer service (via chat since they never allow you to dare and call them by publishing a phone number) to cancel an order (since the restaurant has voluntarily raised the delivery fees 3 times for no obvious reason), then the cool guys from elmenus (Nawal) calls you up with the fakest positive attitude informing you that the delivery fees are waived since I am their “valued” customer and this should not happen blah blah blah. Literally 30 seconds after this amazing call, I receive a cancellation notification by SMS!!! You gotta love the service!!!
  • May 30, 2021

    By Islam Barakat
    Online Payment policy is very stupid, You pay online then the order gets canceled by elmenus, your money will be refunded after 2 weeks !!!!! 😅😅😅
  • We need a real update Apr 4, 2021

    By SalahB18
    You guys really need to work on some core components like adding/removing bank cards, quality of the customer care and adding credit to accounts instead of these meal share updates you keep hitting us with. I mean do you really think someone who’s hungry and about to order will go; oh wait I have to tell Mezo and Sarah about the supreme meal before I get it? Seriously?
  • Jun 4, 2021

    By Mohamed Yehia
    The worst service ever the order is ready in the restaurant but you're going to wait 3 hours until the app find a delivery man to deliver it to you and you can't get help from the customer service because they will make you wait an hour and half until they answer
  • Very bad service Jul 27, 2020

    By mizozee
    Extremely bad service We made an order it didn’t show up for 3 hours. and for the 3 hours we kept trying to contact elmenues who said it’s almost delivered And finally we contacted the restaurant who said that the order was ready for over 2 hrs and that elmenues runner didn’t come to pick it up. Very very very bad experience and will be last tome for me to use this crappy service.
  • Jun 4, 2021

    By Yara N
    The customer service says that they solved the problem but then I find out that every problem is still there, orders late for more than 2 hours, canceled orders still running and endless problems
  • Jun 9, 2021

    By Ragaey Sameh
    Very poor service, many restaurants appear to be able to deliver and when you order from them they cancel the order because you are out of deliy zone!!
  • Version 4 and 4.0.1 don’t work Aug 30, 2018

    By PhoneGuru
    Phone: iPhone 7 with iOS 11.3.1. The app starts but shows an error on the main screen “something went wrong, please try again” and doesn’t proceed further. I’m outside Egypt so not sure if the app is trying to detect my location and map it to a certain delivery area. Previous version used to default to last delivery area set in the user preferences.
  • img Community
    You may have packed your itinerary full to experience Cairo's sights and sounds, but your 2-week vacation wouldn’t be complete without experiencing its taste. Elmenus conveniently brings you the local cuisine that you must try before you leave.
    img by Sharon
    1 year ago

No reviews available

  • More options / Smooth Interface Mar 8, 2019

    By Raouf0007
    Nice interface. No location input problems. Wider variety of options. 5/5.
  • Bad app Aug 7, 2019

    By ahmed dsssss
    Very bad app all the people work on it not professional
  • Best food delivery app Sep 28, 2019

    By kikoyaman
    Best food delivery app and best service from a platform stand..
  • iPhone X version Mar 1, 2018

    By MahmoodSamir64
    The app works fine but needs an iPhone X version already, its been months since its release.
  • Jun 7, 2021

    By Shady Soliman
    The app lacks the option to control the notifications frequency (or even turn them off completely) and they can get pretty spammy! I had to override notfs settings through the OS, pretty unprofessional tbh. elmenus service itself is pretty decent, I enjoy the service they provide, some mishaps here and there but that's perfectly fine imo
  • Can’t open Nov 19, 2020

    By CH7714
    It’s been more than two weeks that I can’t open the app It keeps closing even after yesterday’s update
  • We need a real update Apr 4, 2021

    By SalahB18
    You guys really need to work on some core components like adding/removing bank cards, quality of the customer care and adding credit to accounts instead of these meal share updates you keep hitting us with. I mean do you really think someone who’s hungry and about to order will go; oh wait I have to tell Mezo and Sarah about the supreme meal before I get it? Seriously?
  • Good service, crashing app Nov 27, 2020

    By curious sand monkey
    The app’s service is quite good. The app itself keeps on crashing. It reached a point where its easier to access thru web.
  • Jun 5, 2021

    By Sherif Elsayed
    Very bad customer experience. Restaurant takes your order and cancel your food, then you have to wait for 14 days to get your refund. They don't compensate when it comes to issues with Restaurants, and looks like they can't handle the Restaurants. They even don't verify the delivery time. Not recomended. Unprofessional.
  • Delivery option ruined the app Nov 12, 2018

    By MariamHiOmg1995
    It’s so disappointing what you’ve done to the app. By adding a delivery option, you made the app interface almost unusable. Elmenus was my go to app before any outing. Simple, easy to use and reliable. Always up to date with any menu. Now, the app is heavy, slow and messy. I can’t even see the menu options well because if a menu is somewhere that doesn’t deliver to me, it becomes gray. I really hope you can give us a menus only app back. I recommend making a separate app for food delivery. It’ll be much more focused and specialized.
  • Lying to your face! Jan 8, 2021

    By Osama3376
    I reached their customer service (via chat since they never allow you to dare and call them by publishing a phone number) to cancel an order (since the restaurant has voluntarily raised the delivery fees 3 times for no obvious reason), then the cool guys from elmenus (Nawal) calls you up with the fakest positive attitude informing you that the delivery fees are waived since I am their “valued” customer and this should not happen blah blah blah. Literally 30 seconds after this amazing call, I receive a cancellation notification by SMS!!! You gotta love the service!!!
  • May 30, 2021

    By Islam Barakat
    Online Payment policy is very stupid, You pay online then the order gets canceled by elmenus, your money will be refunded after 2 weeks !!!!! 😅😅😅
  • Jun 4, 2021

    By Mohamed Yehia
    The worst service ever the order is ready in the restaurant but you're going to wait 3 hours until the app find a delivery man to deliver it to you and you can't get help from the customer service because they will make you wait an hour and half until they answer
  • Very bad service Jul 27, 2020

    By mizozee
    Extremely bad service We made an order it didn’t show up for 3 hours. and for the 3 hours we kept trying to contact elmenues who said it’s almost delivered And finally we contacted the restaurant who said that the order was ready for over 2 hrs and that elmenues runner didn’t come to pick it up. Very very very bad experience and will be last tome for me to use this crappy service.
  • Jun 4, 2021

    By Yara N
    The customer service says that they solved the problem but then I find out that every problem is still there, orders late for more than 2 hours, canceled orders still running and endless problems
  • Jun 9, 2021

    By Ragaey Sameh
    Very poor service, many restaurants appear to be able to deliver and when you order from them they cancel the order because you are out of deliy zone!!
  • Version 4 and 4.0.1 don’t work Aug 30, 2018

    By PhoneGuru
    Phone: iPhone 7 with iOS 11.3.1. The app starts but shows an error on the main screen “something went wrong, please try again” and doesn’t proceed further. I’m outside Egypt so not sure if the app is trying to detect my location and map it to a certain delivery area. Previous version used to default to last delivery area set in the user preferences.
  • Jun 5, 2021

    By Mohamed Abdul Halim
    worst app ever, they don't even respect customers, My order was very late then they offered to change address with 5 min nearby placeas I wanted to leave my place, then delivery man refused to come then after 2 hrs of waiting they canceled order

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