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eBay: The shopping marketplace

eBay: The shopping marketplace

eBay Mobile

Shop, discover deals, make money - tech, fashion, watches, sneakers, home/garden

4.7 Ratings 8M+ Reviews 100M+ Downloads

Ratings & Reviews

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  • img Community
    Whether you have 1 pair of sneakers to sell or you’re looking for 10 pairs, come to eBay. I’ve used eBay both for selling and buying, and it’s so easy and intuitive to use.
    img by Renu
    2 years ago
  • img Community
    Online auction leader eBay remains as one of the best places to sell your unused items, but it is also a great place to sell your creative art. Using the mobile app, you can have your artwork up on the site in less than 5 minutes.
    img by Renu
    2 years ago
  • img Community
    When my husband and I were making and selling jewelry from home, eBay was our best friend. We had at least 5 sellers we purchased gemstones regularly. Our favorites were the gemstone bundles because it was fun seeing what we’d get.
    img by Sharon
    2 years ago
  • img Community
    Collecting stamps can be a fun hobby, but it is even more exciting when you can find out how much your collection is worth. Discover whether you have a 5 cent stamp that is truly only worth five cents, or one that is worth $500 by checking on the current live auctions using the eBay app.
    img by David
    2 years ago
  • img Community
    If you are interested in buying a smartwatch, you can choose from tons of options on eBay. You can find great deals on smartwatches where you can get 20 or 30 percent discounts. Instead of buying an expensive smartwatch for the full price, you can find one quickly that is cheaper.
    img by Darla
    2 years ago
  • img Community
    If you're a true Elvis fan and would like to get your hands on some of the Rock Legend's vinyl records, consider trying out this shopping resource. It gives you access to over 600,000 retailers, including Elvis fans who wish to resell their prized collection of Elvis' Vinyl records.
    img by John
    2 years ago
  • img Community
    Draw inspiration from designer bag concepts around the world with this online retail platform. It contains 1.1 billion live listings from 25 million retailers, which also includes passionate bag designers and enthusiasts.
    img by Ijeoma
    1 year ago
  • img Community
    Nothing helps show your commitment to Led Zeppelin like a few pieces of quality memorabilia. However, finding a piece you like can take time and cost 100s of dollars. Thankfully, eBay is the perfect place to find the perfect Led Zeppelin memorial piece and save some money at the same time.
    img by Christina
    1 year ago
  • img Community
    Finding old, much-loved pieces isn't as challenging as it once was. On eBay, you can browse 1000s of listings and run into some proper gems hidden beneath years of use and neglect. With a bit of patience and skill, you will give them back their shine.
    img by Stefan
    11 months ago
  • img Community
    A new easel, a set of brushes, or even a durable wooden palette can set you back quite a bit. Instead of spending 100s of dollars, to begin with - try getting some things second-hand. There are plenty of sellers on eBay who specialize in lightly used art supplies.
    img by Sharon
    10 months ago
  • eBay’s auction failure Dec 16, 2021

    By unluckycustomer
    What happened to me is not something eBay should let happen to it’s customers! I have been trying to get help for my situation but have found none. I am stuck in a ongoing experience of disappointment and poor customer service all because I won a auction. After winning a auction, ebay will send you a email to say all you have to do is pay and you can receive your item, however, if the seller decides never to ship to item and tries to cancel the sale you will get no message or notification and eBay doesn’t seem to care if you’re waiting for weeks. I have been waiting of over a month for a refund with a uncaring, unprofessional seller who tells me they’re trying to cancel the order but eBay won’t let them. As far as I can tell my seller wishes to cancel the order because they accidentally sold the item to me for less money they wanted to and they are greedy and or don’t understand how auctions work. My seller canceled my sale under “out of stock/damage” while trying to sell the EXACT same item again. That shouldn’t happen! eBay should inform sellers to set the starting bid of a item at the minimum price they want to sell the item. Everyone I know says, to win a eBay auction make your bid at the last 10 seconds of the time limit. How ridiculous! It would be smarter if every time someone places a bid the time limit is be extended for a 60 seconds. I’m never doing a eBay auction again unless they change. I really wonder if I’ll ever get my money back too
  • Superb Feb 13, 2021

    By Lt. Noin
    I don’t write reviews for apps but I feel I’ve used this app long enough to know I should write a review. I’ve been using this app since 2015, since I got my first job and a debit card. It’s been good to me thus earning a 5 Star rating and my experience with the app or just the website in general has been superb. I’ve bought many things from impulsive to necessary which I can say has gotten me to spend a lot of money but was given the convenient opportunity of shopping from sellers all across the globe. This app is the reason why I was able to save money on camera gear and even buying a computer to start my own freelancing career in photography and art. Where I’m from, we don’t have taxes but the things I’m looking for can be a little to pricey for my wallet and I get offers on eBay to save a bit of money and free shipping. I can shop at a certain big name website ( starts with an A and ends with an N *you know what I mean ) but shipping is never free, NEVER but eBay is for me and that’s a major plus. I could sit here writing a review on my experience with this app all day long but to summarize it all in this one review, it’s a good app and it’s easy to use. Everyone has probably used eBay at one point in their lives and some probably got ripped off and ignored eBay entirely but for those who’ve stayed as long as I have probably had more good experiences that outweigh the bad ones and that’s enough to keep me around.
  • A Better Shopping Experience Jun 14, 2020

    By DJ Mr B
    I’ve been with EBAY almost 20 years and I’ve never once had a bad buying or selling experience that caused me some sort of anxiety to the point I wanted to cancel my membership. I can always trust that the reviews and ratings given to both parties are accurate in helping me to decide if they are a legitimate, honest and straight forward EBAY’ER before I do business with them. A much larger online store booted me from making anymore consumer reviews through my buying profile because I was giving them too many good reviews. They said it was because of the descriptive “review wording” I was using that caused some suspicion and perhaps I was favoring that company more so over the others. Could you believe that! Reviews are meant to critique both the buyer and sellers shopping experience so other consumers can evaluate them and decide for themselves if they want to do business with them or not. Also, I don’t mind waiting a few extra days of shipping to receive my product through EBAY because I know it will be what I ordered to begin with, and If I have any issues, I can trust it will be handled in a professional and friendly manner without any hassle. For me, I’m back to doing more of my shopping on EBAY. It’ll be worth it.
  • Jan 20, 2022

    By Denice Cook
    Works good on my Android phone. I'm happy with the app, it's pretty easy to setup & use. The only thing I'm frustrated with is when I tap on the tracking number in the app it doesn't give me any information. It just says "text copied" which does nothing, so I have to go to the carriers site & enter it manually if I want current tracking information. Other platforms have the information right in the their app or connect you directly to it. Other than that it's a pretty good app.
  • Problems inside the app.... Mar 14, 2020

    By Tcar368
    I don’t like the new format. While building ads, I should be able to turn features off and never be asked those questions again, like allowing the seller to give me a half price offer, shipping the item for free, or if I want consider reducing the price over time. Though those options might be consider by some, they absolutely don’t work for me and it adds extra time and worry to building an eBay ad. I would like to see, easier access for creating sales, easier distribution of my sale flier (past, non- following buyers), and more apparent of the actual things I purchase. They need to remove “sell” and “selling” terms on the front page, as it makes it more confusing to navigate. Finally, though buyer protection is nice, there needs to be a better follow through investigation on return items. Many times the buyers circumvent my “no return” clause, with made up conditions just to make me look like a bad seller. Often times, the past buyer’s have confessed that they did not read my description; only the title. This gives me an unfair advantage to me because they didn’t do due diligence before that bought the item. I am always willing to further express my on going concerns. I have been a seller for a few years and have experienced several changes. I need some cooperation from EBay in order for me to continue as the luster of being a seller is starting to fade fast. Please let me know, Tom
  • Convenient and Easy to Use.. PLEASE READ Nov 17, 2018

    By Blù
    I have been a seller on EBay since 2004 and to this day I still love to sell and buy. This app is my go to nowadays. Selling is a breeze and this app makes it that way. Take a picture with your phone or tablet and post your item within a few minutes. Buying can be easy as well if you find what you need and check out, especially if what you are purchasing is new. BUT.. If you are comparing used items, it can get a little tricky. When you are looking for a particular product and there are several different listings of that product, I tend to look at the same listing over and over again if the listing looks similar. This is a pain when there are 25+ of the same product. Therefor I would love to see a option to hide a sellers product that I know I definitely do not want. My idea is...from the list of items, just slide the product you are no longer considering to the left or right and touch hide so you wouldn’t be able to see that listing just for the time you are presently on the app. I’m sure I’m not the only ebay customer that is meticulous when choosing which product to purchase, especially when it’s used. It would save your buyer so much time! Please consider this option and thank you!
  • Jan 20, 2022

    By CandyCane Vintage
    This is the most user friendly app of all the online market places that I personally use...both for buying and selling. I only wish some more of the seller options (available on the desktop) were available on the app. But overall, this is one of my most used and I really find it useful!
  • Fun place to shop “ EBay Jan 6, 2020

    By Ucanbacmpr2
    I have been with EBay for several years now ! I have enjoyed it the whole time ! I shop on here because I can find what I want and not have to get out on the road to go find it ! Not only do you have the convenience from shopping at home but a good chance it’s going to be cheaper ! Your not burning gas and your safer shopping from your own home ! I don’t have to walk down aisle after aisle either ! I just use my fingertip ! I just found an item here on EBay that I could not find anywhere ! I’ve made a few calls and was given different phone numbers and not one helped ! I got on EBay and found it ! Yea ... I was real surprised ! I admit I did contact them several times to see if it was the real pieces I needed ! They even sent measurements of the part and everything was exactly the same size ! I just purchased it and just so happens that this review popped up ! I had to do it because this last purchase was one that I thought would not happen after all the calling I have done and a lot of internet research ! I thought all that time looking for these parts that I was not going to have any luck ! I got on EBay and found it in about 5 minutes ! I purchased it and now I will wait for it to be delivered !
  • eBay Mar 25, 2020

    By wesbruh
    eBay has been my go to site for years. I find the best price on what I’m looking for about 90% of the time. It may take longer to get the price if waiting for an auction to end but if It’s not something needed immediately it’s worth the wait. Make sure to read full description of the item so it’s in the condition you want. Do not rely solely on the fist page of a listing since some may have errors such as being listed as new but full description will say open box. New open box may be fine for personal use but if you’re looking for gifts make sure it is new/never opened. If it’s not clearly stated don’t be afraid to ask the seller. Better to ask than go through the hassle of having to return the item. If a problem arises, with an item described wrong or receiving something not as pictured, eBay will work with you to get a full refund. People make mistakes, it will happen, be sure to follow guidelines for return. Do not just return an item without starting a return on eBay or getting confirmation from the seller and make sure to do it ASAP and include a packing list and return ID#. Once you get used to eBay and how it works you will find it’s a great shopping site.
  • REFRESH YOUR MEMORY Dec 1, 2021

    By Coach Mac 12
    I just wanted to take minute and say, THANK YOU TO ALL THE EMPLOYEES AT EBAY! If you look back on your first Ebay purchase, it was AWESOME, a new way to shop, but also sell. Then another player got into the Online Seller, and yeah, I have purchased from that place, but like a good old friend, I find myself always opening my EBAY App, if for nothing more than to browse, however that usually ends in a purchase…….perhaps you shop in the BIGGEST BOX STORE CHAIN, and if you do, and are like me, buy things you don’t need because there is so much…..EBAY, SAME WAY! I purchase so many things from EBay, things I wasn’t looking for, but things I always wanted, but could never find, AND, I DID NOT HAVE TO LEAVE MY HOME!!! Unless you live under a rock, we are all aware of the ABSOLUTE LAWLESSNESS IN MANY CITIES, AND RAMPANT STEALING AND CREATING A VERY UNSAFE SITUATION FOR ONE TO BE IN, JUST BECAUSE YOU WENT INTO A STORE TO SHOP….I pray it ends and soon, but with EBAY, YOU NEVER HAVE TO PUT YOURSELF IN ONE OF THOSE DANGEROUS SITUATIONS!!! So, if you are like me, if you have wandered, reintroduce yourself to OUR FIRST ONLINE SHOPPING FRIEND, AND SAY HELLO, AND TRY AND MAKE YOU PURCHASES FROM EBAY, YOU WILL NOT BE DISAPPOINTED!!!! As for me, THANK YOU MY OLE FRIEND, YOU MAKE COMING BACK, JUST LIKE ONE NEVER LEFT!!!
  • Jan 23, 2022

    By joseph conner
    Been a real hassle. Customer service is non existent. Sellers can put your stuff in a box with no packing what so ever and ship. It's up to you to get your refund. No one to call. It's all on you to do. Had it happen to me several times. People that do that should not be able to sell on there again. I think they do it on purpose and insure it because it was junk from the start. Still you have to go through the hassle of getting a refund. And that makes it where it's almost not w ok rth the troub
  • Jan 22, 2022

    By David Contreras
    This app only has a very small fraction of the actual website has. And most hatedly, when you use the app, it constantly tries to force you to use Priority Mail. Furthermore, it changes what you enter regularly. I can't even search for items in my own store without getting some sort of an error message. As usual, we are paying for a malfunctioning product. Again, WE ARE BEING CHARGED FOR A BROKEN SERVICE!
  • Jan 24, 2022

    By Jared Scott
    I cannot believe Ebay's new 2022 policy. If a seller hasn't sold at least 15 items, they don't release the funds until the item ships OR the buyer receives the item. That's ridiculous! Many sellers are selling because they don't have money, and need it. They should never allow this. I've been on Ebay 15 years, and this is a terrible decision. Many people will be sending out items in which they haven't been paid for. Also, the app NEVER works properly. Constant problems.
  • Jan 17, 2022

    By Aaron Hall
    This app sucks so bad! If I didn't love Ebay, I would never use it and any other company would've chased me directly to their competitors by having such a frustrating and glitch-filled app. It'd really benefit from a good debugging. I've been a loyal customer for years, buying and selling, but solid past service isn't enough to keep me forever. With how much more they charge sellers now, they can definitely afford to make the app functional. It should be the top dog but maybe they don't care?
  • Jan 22, 2022

    By Jaymz See
    Was working great before update. Now when I go to pay with Paypal, I keep getting an error that says my browser is not supported. That same browser worked last weekend when I last ordered items. I use Opera browser. I'm not switching browsers to use the app with. If that means I will no longer be order things from eBay, so be it.
  • Don’t recommend them for selling anymore Sep 23, 2020

    By Spartanv296
    I’ve been with eBay since 2008. Recently had an issue with a buyer that asked for a refund which I clearly stated it did not offer refunds all sales were final in the listing. Item was sent out packaged with double wall foam and bubble wrap as well as even more bubble wrap in the original box. He states I sent him a defective item yet stated he has the exact graphics card that is doing the exact same thing. Fact he has my card and his card doing the exact same thing equals either a driver issue or hardware incompatibility. I said look I’ll just refund you and send me the card back. But I was having so much anxiety from the whole situation and frustration I said keep the card keep the money and be done with it. After so many years with eBay I am finally going to put in a request to permanently close my account. eBay does nothing to protect its sellers and let’s you get ripped off. I’m out money and a graphics card. It is what it is though can’t let him get to me, just keep in mind buyers on eBay will do this to you, they will buy from you then don’t know what they are doing complain and get to keep your item and money. It’s just not worth it anymore to sell here. It’s been a good couple of years, that helped me offset paying for new computer builds selling my old hardware in original boxes and packaging. but if you plan to sell here keep in mind eBay will always screw the seller over.
  • Jan 21, 2022

    By Courtney King
    eBay has obviously outsourced their customer service. eBay needs to remove their "money back guarantee" advertisement as they absolutely do NOT honor that guarantee. I made a purchase a couple months ago, an item that I had verified was the item I needed with the manufacturer before purchase, and when it arrived it did not fit, which means it was not the item described in the listing. The seller did not accept returns and eBay did not uphold their money back guarantee and refund my money.
  • Jan 13, 2022

    By heather wallace
    Every update seems to come with less and less features (where the heck did my search by photo feature go?) for sellers and more complicated hurdles to jump thru (like getting a new bank account instead of the convenience and safety of PayPal, for instance). Everything is bare bones now and you pay tons of fees. Half these reviews are fake, and I know you other sellers know it, too! GRR!
  • Jan 18, 2022

    By Harry Chestenbutt
    The only reason I'm giving ebay 2 stars is because it's a good platform to buy things. But sellers get screwed left and right. I sold $133 dollars worth of stuff, after I got shipping labels and eBay took their cut, I made $86. Not worth it.
  • Jan 18, 2022

    By Based Codo
    I have over 300 sales on ebay, 100% rating. It used to simple to use and get paid with through PayPal. Now it takes DAYS to receive payments, sometimes longer than your window to ship without an impatient buyer to file a claim, even though their payment hasn't hit your account. Doesn't matter is you set you "payout" to "daily" or weekly, it still takes a week to get paid. There's also a ton of taxes taken out of your earnings, where they basicly only provide a place to sell. The convince is gone
  • img Community
    Whether you have 1 pair of sneakers to sell or you’re looking for 10 pairs, come to eBay. I’ve used eBay both for selling and buying, and it’s so easy and intuitive to use.
    img by Renu
    2 years ago
  • img Community
    Online auction leader eBay remains as one of the best places to sell your unused items, but it is also a great place to sell your creative art. Using the mobile app, you can have your artwork up on the site in less than 5 minutes.
    img by Renu
    2 years ago
  • img Community
    When my husband and I were making and selling jewelry from home, eBay was our best friend. We had at least 5 sellers we purchased gemstones regularly. Our favorites were the gemstone bundles because it was fun seeing what we’d get.
    img by Sharon
    2 years ago
  • img Community
    Collecting stamps can be a fun hobby, but it is even more exciting when you can find out how much your collection is worth. Discover whether you have a 5 cent stamp that is truly only worth five cents, or one that is worth $500 by checking on the current live auctions using the eBay app.
    img by David
    2 years ago
  • img Community
    If you are interested in buying a smartwatch, you can choose from tons of options on eBay. You can find great deals on smartwatches where you can get 20 or 30 percent discounts. Instead of buying an expensive smartwatch for the full price, you can find one quickly that is cheaper.
    img by Darla
    2 years ago
  • img Community
    If you're a true Elvis fan and would like to get your hands on some of the Rock Legend's vinyl records, consider trying out this shopping resource. It gives you access to over 600,000 retailers, including Elvis fans who wish to resell their prized collection of Elvis' Vinyl records.
    img by John
    2 years ago
  • img Community
    Draw inspiration from designer bag concepts around the world with this online retail platform. It contains 1.1 billion live listings from 25 million retailers, which also includes passionate bag designers and enthusiasts.
    img by Ijeoma
    1 year ago
  • img Community
    Nothing helps show your commitment to Led Zeppelin like a few pieces of quality memorabilia. However, finding a piece you like can take time and cost 100s of dollars. Thankfully, eBay is the perfect place to find the perfect Led Zeppelin memorial piece and save some money at the same time.
    img by Christina
    1 year ago
  • img Community
    Finding old, much-loved pieces isn't as challenging as it once was. On eBay, you can browse 1000s of listings and run into some proper gems hidden beneath years of use and neglect. With a bit of patience and skill, you will give them back their shine.
    img by Stefan
    11 months ago
  • img Community
    A new easel, a set of brushes, or even a durable wooden palette can set you back quite a bit. Instead of spending 100s of dollars, to begin with - try getting some things second-hand. There are plenty of sellers on eBay who specialize in lightly used art supplies.
    img by Sharon
    10 months ago
  • img Expert
    1. It’s fast & easy. 30-day money back guarantee. One-day shipping on almost everything & free shipping on higher ticket items
    2. Don’t be outbid on that item you’re eyeing. Notifications keep you posted so you’ll always know what’s going on
    3. Top-notch policy protections & PayPal transactions create a friendly & safe trading environment

    Reviewed by Laura S on December 19, 2017

  • Superb Feb 13, 2021

    By Lt. Noin
    I don’t write reviews for apps but I feel I’ve used this app long enough to know I should write a review. I’ve been using this app since 2015, since I got my first job and a debit card. It’s been good to me thus earning a 5 Star rating and my experience with the app or just the website in general has been superb. I’ve bought many things from impulsive to necessary which I can say has gotten me to spend a lot of money but was given the convenient opportunity of shopping from sellers all across the globe. This app is the reason why I was able to save money on camera gear and even buying a computer to start my own freelancing career in photography and art. Where I’m from, we don’t have taxes but the things I’m looking for can be a little to pricey for my wallet and I get offers on eBay to save a bit of money and free shipping. I can shop at a certain big name website ( starts with an A and ends with an N *you know what I mean ) but shipping is never free, NEVER but eBay is for me and that’s a major plus. I could sit here writing a review on my experience with this app all day long but to summarize it all in this one review, it’s a good app and it’s easy to use. Everyone has probably used eBay at one point in their lives and some probably got ripped off and ignored eBay entirely but for those who’ve stayed as long as I have probably had more good experiences that outweigh the bad ones and that’s enough to keep me around.
  • A Better Shopping Experience Jun 14, 2020

    By DJ Mr B
    I’ve been with EBAY almost 20 years and I’ve never once had a bad buying or selling experience that caused me some sort of anxiety to the point I wanted to cancel my membership. I can always trust that the reviews and ratings given to both parties are accurate in helping me to decide if they are a legitimate, honest and straight forward EBAY’ER before I do business with them. A much larger online store booted me from making anymore consumer reviews through my buying profile because I was giving them too many good reviews. They said it was because of the descriptive “review wording” I was using that caused some suspicion and perhaps I was favoring that company more so over the others. Could you believe that! Reviews are meant to critique both the buyer and sellers shopping experience so other consumers can evaluate them and decide for themselves if they want to do business with them or not. Also, I don’t mind waiting a few extra days of shipping to receive my product through EBAY because I know it will be what I ordered to begin with, and If I have any issues, I can trust it will be handled in a professional and friendly manner without any hassle. For me, I’m back to doing more of my shopping on EBAY. It’ll be worth it.
  • Convenient and Easy to Use.. PLEASE READ Nov 17, 2018

    By Blù
    I have been a seller on EBay since 2004 and to this day I still love to sell and buy. This app is my go to nowadays. Selling is a breeze and this app makes it that way. Take a picture with your phone or tablet and post your item within a few minutes. Buying can be easy as well if you find what you need and check out, especially if what you are purchasing is new. BUT.. If you are comparing used items, it can get a little tricky. When you are looking for a particular product and there are several different listings of that product, I tend to look at the same listing over and over again if the listing looks similar. This is a pain when there are 25+ of the same product. Therefor I would love to see a option to hide a sellers product that I know I definitely do not want. My idea is...from the list of items, just slide the product you are no longer considering to the left or right and touch hide so you wouldn’t be able to see that listing just for the time you are presently on the app. I’m sure I’m not the only ebay customer that is meticulous when choosing which product to purchase, especially when it’s used. It would save your buyer so much time! Please consider this option and thank you!
  • Jan 20, 2022

    By CandyCane Vintage
    This is the most user friendly app of all the online market places that I personally use...both for buying and selling. I only wish some more of the seller options (available on the desktop) were available on the app. But overall, this is one of my most used and I really find it useful!
  • Fun place to shop “ EBay Jan 6, 2020

    By Ucanbacmpr2
    I have been with EBay for several years now ! I have enjoyed it the whole time ! I shop on here because I can find what I want and not have to get out on the road to go find it ! Not only do you have the convenience from shopping at home but a good chance it’s going to be cheaper ! Your not burning gas and your safer shopping from your own home ! I don’t have to walk down aisle after aisle either ! I just use my fingertip ! I just found an item here on EBay that I could not find anywhere ! I’ve made a few calls and was given different phone numbers and not one helped ! I got on EBay and found it ! Yea ... I was real surprised ! I admit I did contact them several times to see if it was the real pieces I needed ! They even sent measurements of the part and everything was exactly the same size ! I just purchased it and just so happens that this review popped up ! I had to do it because this last purchase was one that I thought would not happen after all the calling I have done and a lot of internet research ! I thought all that time looking for these parts that I was not going to have any luck ! I got on EBay and found it in about 5 minutes ! I purchased it and now I will wait for it to be delivered !
  • eBay Mar 25, 2020

    By wesbruh
    eBay has been my go to site for years. I find the best price on what I’m looking for about 90% of the time. It may take longer to get the price if waiting for an auction to end but if It’s not something needed immediately it’s worth the wait. Make sure to read full description of the item so it’s in the condition you want. Do not rely solely on the fist page of a listing since some may have errors such as being listed as new but full description will say open box. New open box may be fine for personal use but if you’re looking for gifts make sure it is new/never opened. If it’s not clearly stated don’t be afraid to ask the seller. Better to ask than go through the hassle of having to return the item. If a problem arises, with an item described wrong or receiving something not as pictured, eBay will work with you to get a full refund. People make mistakes, it will happen, be sure to follow guidelines for return. Do not just return an item without starting a return on eBay or getting confirmation from the seller and make sure to do it ASAP and include a packing list and return ID#. Once you get used to eBay and how it works you will find it’s a great shopping site.
  • REFRESH YOUR MEMORY Dec 1, 2021

    By Coach Mac 12
    I just wanted to take minute and say, THANK YOU TO ALL THE EMPLOYEES AT EBAY! If you look back on your first Ebay purchase, it was AWESOME, a new way to shop, but also sell. Then another player got into the Online Seller, and yeah, I have purchased from that place, but like a good old friend, I find myself always opening my EBAY App, if for nothing more than to browse, however that usually ends in a purchase…….perhaps you shop in the BIGGEST BOX STORE CHAIN, and if you do, and are like me, buy things you don’t need because there is so much…..EBAY, SAME WAY! I purchase so many things from EBay, things I wasn’t looking for, but things I always wanted, but could never find, AND, I DID NOT HAVE TO LEAVE MY HOME!!! Unless you live under a rock, we are all aware of the ABSOLUTE LAWLESSNESS IN MANY CITIES, AND RAMPANT STEALING AND CREATING A VERY UNSAFE SITUATION FOR ONE TO BE IN, JUST BECAUSE YOU WENT INTO A STORE TO SHOP….I pray it ends and soon, but with EBAY, YOU NEVER HAVE TO PUT YOURSELF IN ONE OF THOSE DANGEROUS SITUATIONS!!! So, if you are like me, if you have wandered, reintroduce yourself to OUR FIRST ONLINE SHOPPING FRIEND, AND SAY HELLO, AND TRY AND MAKE YOU PURCHASES FROM EBAY, YOU WILL NOT BE DISAPPOINTED!!!! As for me, THANK YOU MY OLE FRIEND, YOU MAKE COMING BACK, JUST LIKE ONE NEVER LEFT!!!
  • eBay still reigns As the best marketplace online! Dec 10, 2021

    By MIDNIGHT SCAR
    I have 20 years of experience with eBay if not more! eBay is the only place online I like to shop for almost anything! The sellers are hot held to a very high standard they both the buyers but more importantly by eBay! They have lived up and surpassed even the highest of expectations! you can actually trust you’re going to get the product, it will be as described and if you do you have a problem it will be immediately addressed by post to seller and eBay! eBay’s site as well as their app, offer a wide range of prices on items as well as the ability to make offers if the price is too high! The sellers respond quickly and if they don’t except your offer they make a counter offer. What could be more fair than that? In addition, the majority of sellers either offer free shipping or actual shipping costs! You do not find that on any other site! All of these discount sites that you see, try returning an item, or telling them you have a problem with an item. You get the runaround of your life because most of them are not in the United States. I am those buyer and I have been a seller on eBay. beyond_belief
  • Jan 19, 2022

    By Bournefort
    I've been buying and selling on eBay since 2001 when my parents let me use their account to sell my old video games. I've been a loyal member ever since. I use the app all the time and have never once had an issue. Filters work great when looking for items and selling is easy. A+
  • Stop with the updates! They're worse than ever Sep 4, 2018

    By Steffy1969
    I have been selling on eBay for years. The last years using solely the Ebay app. I list approximately 200 items weekly. Firstly, stop with the updates. With every update the features seem to go downhill. It is becoming harder and harder to navigate. Placement of followed searches, watched items and even things you're selling are scattered all over the place. As far the as selling feature goes, the only improvement I could recommend is adding the second category option to an item being sold. That feature is only an option on a pc. It would be nice to be able to delete bought items. That used to be an option but not with the latest update. Ugh. I like a tidy bought and sold list. I love selling on eBay. The app is way simpler than the old style desktop way. eBay is the way I make ends meet and pay for my children's college. Don't think I don't appreciate the opportunity eBay gives me. Considering I pay over $18,000 in eBay fees a year perhaps you'll pay a little attention here. PLEASE stop with these downhill updates. Are the tech people trying to find things to do? Why mess up something that was ok?
  • eBay’s auction failure Dec 16, 2021

    By unluckycustomer
    What happened to me is not something eBay should let happen to it’s customers! I have been trying to get help for my situation but have found none. I am stuck in a ongoing experience of disappointment and poor customer service all because I won a auction. After winning a auction, ebay will send you a email to say all you have to do is pay and you can receive your item, however, if the seller decides never to ship to item and tries to cancel the sale you will get no message or notification and eBay doesn’t seem to care if you’re waiting for weeks. I have been waiting of over a month for a refund with a uncaring, unprofessional seller who tells me they’re trying to cancel the order but eBay won’t let them. As far as I can tell my seller wishes to cancel the order because they accidentally sold the item to me for less money they wanted to and they are greedy and or don’t understand how auctions work. My seller canceled my sale under “out of stock/damage” while trying to sell the EXACT same item again. That shouldn’t happen! eBay should inform sellers to set the starting bid of a item at the minimum price they want to sell the item. Everyone I know says, to win a eBay auction make your bid at the last 10 seconds of the time limit. How ridiculous! It would be smarter if every time someone places a bid the time limit is be extended for a 60 seconds. I’m never doing a eBay auction again unless they change. I really wonder if I’ll ever get my money back too
  • Jan 20, 2022

    By Denice Cook
    Works good on my Android phone. I'm happy with the app, it's pretty easy to setup & use. The only thing I'm frustrated with is when I tap on the tracking number in the app it doesn't give me any information. It just says "text copied" which does nothing, so I have to go to the carriers site & enter it manually if I want current tracking information. Other platforms have the information right in the their app or connect you directly to it. Other than that it's a pretty good app.
  • Jan 18, 2022

    By Marisa Freiberger
    I am not fond of how Ebay takes such a large cut from each sale. In my opinion, you should pay a monthly membership price to sell on Ebay (perhaps with different price options, like you pay more to have your item appear in more categories). They also say that it takes a few days to get paid. I just made my first sale, so I guess we'll see.
  • APP Review not EBAY Review Sep 3, 2019

    By Nakupendwa
    I’ve been a seller on eBay for many years, a review on the platform itself is a whole different thing. This is a review of the app. I think it’s very easy to use and helpful for both buyers and sellers. I feel the app gets rid of a lot of the extra features that get in the way on the website. However, I don’t like that as a seller the only feature is to view, edit, and list your items. There are a lot of other facets to being a seller that could make up an “Ebay Seller App” such as paying my bill, viewing my daily sales or monthly numbers, starting a promotion, etc. All of this aside, there are two actual flaws with the current Ebay app. When I click on my profile to view any new or previous feedback, the screen never loads. Also, when scrolling through my items the app loads the items in bunches. This is fine but I am never able to scroll through all of my items because after loading a few bunches as I’m scrolling it freezes and can’t load anymore items. Then I have to leave the page and go back to try to get further down the list of the items - but it’s never possible. Fix these two things and you’ll have 5 stars from me!
  • First steps Oct 22, 2021

    By Shurpok!
    This recounts my first purchase on eBay, so the learning curve is near vertical. A bit confusing. Five days after purchase, I get an e-mail from the vendor asking what size. My question is: how did the purchase order get completed without that little detail? The advert I answered didn’t ask for a size so I assumed “one size fits all.” Just got an email that the merchandise shipped. Now I get to learn the tracking system. IMO the on line biz modelers need to lock a technical writer into a room with an IT coder and make the process more user friendly. Not my first unhappy experience. I placed a “notify me” order on a product that is out of stock and now I get spammed almost daily “are you still interested” and when I get to the order process, I am told it is still out of stock. Time is money, people. The online seller who comes closest to getting it right will get my patronage. If I get the product I ordered, I will be happy. Curious that E-bay is asking for this evaluation on the same day the product shipped and long before it could have arrived. Turn the screws on the tech writer, he should know better and turn up the heat on the coder because he should do better.
  • Expand Number of Watched Items You Can Have! Apr 5, 2020

    By FLL Family
    1. Great app for the most part but for the life of Brian PLEASE expand the number of watched items you can have! On many, MANY occasions I’ve had to add items I want to watch to my cart because I’m out of space in my watched items list. Then, I run into technical problems there too (see below). Why on earth would you want to limit the number of items someone might wish to purchase! Often, especially now with new features, sellers have the option of offering you a lower price. But if it’s not in your watched item list or cart you won’t be notified. You’re costing sales with this unwarranted limit that other apps like Poshmark don’t have! Please CHANGE THIS. 2. When editing (removing OR viewing) items in your cart (which I have to use for excess watched items), when you view or delete an item you are taken back to the top of the page. Very annoying to have to scroll down to find your place each and every time. You should be able to return to the same place in this list after deleting or moving an item. Please CHANGE THIS.
  • Problems Nov 1, 2021

    By CrackerSprings
    As a frequent eBay buyer, don’t like: 1) Seller out of the blue offers you a discount, but the buyer then doesn’t have options to reject or counter. Needs to be less seller-centric. 2) I would like to have buyer-personal settings that occur when I do a search, rather than eBay default setting. I seldom will use eBay’s ‘Best Match’ algorithm, it almost never meets my desires so I waste my time un-setting searches. Aggravating. 3) Sellers need an auto prompt when weeks pass and they have an untenable high price on things, which is never sell. 4) Sellers about 50-50 of the time don’t accurately describe used items. They need to have more caution via e-training. Maybe they’re trying to take advantage of novice buyers. 5) Very dissatisfied with seed packets coming out of China. Fraud might be going on. 6) Despite occurrences, when sellers send me the wrong item and they tell me to return it...have never seen it work correctly. Something is wrong with the process. 7) Foreign sellers tend to be sloppy in their products—if they say 30x40mm jewelry fittings, it may be 31x41mm and not fit 30x40mm added cabochons as would US fittings.
  • Great platform until it comes to counterfeit Jun 18, 2021

    By SaintLamont
    Don’t get me wrong I love eBay. I like saving money, talking to people and getting a good bargain. Even better I like to sell on eBay and make money. But one thing that doesn’t sit right with me is shoes on here. I’m not anyway new to the sneaker game but when it comes to fakes I didn’t know how well they’ve become. I bought a pair of Yeezy 500s in December right when they were trying to roll out their authentic check. But I was under the impression that eBay would cover you if they ended up being not real. Which I was wrong took me a while to check them myself and I filed a return with PayPal which they gave me a short window to send them a tracking number. I contacted eBay several times trying to at least ask what I could do and the answer is pretty much nothing. I overpaid probably $130 for a low quality shoe and the seller receives no punishment. I can’t leave a review to warn other buyers and this guy makes a ton of profit for selling fakes. All and all eBays a good marketplace for used goods and honest sellers. But don’t get burnt like I did.
  • Solid app. Convenient. Few cons Feb 12, 2021

    By Tsu Huang Chow
    For basic eBay shopping and buying, the app is as good (or in a few instances better) compared to using the website. There is obvious convenience and it doesn’t sacrifice any basic features so for common buyers, there’s likely no downside. Having push notifications for price drops, offers, msgs, sold listings, etc is convenient for buyers & sellers & they don’t overload/nag you or abuse them for advertising. As a seller, there are some back office dashboard functions you may prefer unchanged and only a few limitations. Most recently, I received my seller invoice of fees owed for January & needed a detailed breakdown of all transactions & their respective fees. I was a little annoyed that you’re told to use a computer to access that info. There are probably a few other rare examples of app limitations like that for sellers and users going beyond the average shopper. If not for that, I would’ve easily given 5 stars. It functions properly, is straightforward, makes some things easier and sacrifices almost nothing.
  • So disappointing... Nov 7, 2017

    By Kdla100
    I have been a long time “eBay-er” and have been frustrated ever since they took away the ability for the user to have a custom start page focusing on the items the customer (e.g. me) want most to look at. It was very easy to see when there were new items (and how many) from saved sellers and searches. Now that information is multiple clicks away — hiding under all the advertising pushed on you by eBay. I have never bought woman’s shoes, baby clothes, or oriental rugs and yet I am constantly barraged by ads for those things as well as many other items of no interest to me. It’s almost as if they don’t want me to find the items I’m interested in...doesn’t that mean fewer sales...which means less profit for them? Given the reported bugs from sellers trying to list items — I won’t be using the app to create auctions either. So much for convenience. With the iOS 11 update I had no choice but to give up the much older eBay app that worked as I wanted it to and use this app that works more like adware. So disappointing...
  • Problems inside the app.... Mar 14, 2020

    By Tcar368
    I don’t like the new format. While building ads, I should be able to turn features off and never be asked those questions again, like allowing the seller to give me a half price offer, shipping the item for free, or if I want consider reducing the price over time. Though those options might be consider by some, they absolutely don’t work for me and it adds extra time and worry to building an eBay ad. I would like to see, easier access for creating sales, easier distribution of my sale flier (past, non- following buyers), and more apparent of the actual things I purchase. They need to remove “sell” and “selling” terms on the front page, as it makes it more confusing to navigate. Finally, though buyer protection is nice, there needs to be a better follow through investigation on return items. Many times the buyers circumvent my “no return” clause, with made up conditions just to make me look like a bad seller. Often times, the past buyer’s have confessed that they did not read my description; only the title. This gives me an unfair advantage to me because they didn’t do due diligence before that bought the item. I am always willing to further express my on going concerns. I have been a seller for a few years and have experienced several changes. I need some cooperation from EBay in order for me to continue as the luster of being a seller is starting to fade fast. Please let me know, Tom
  • Good for buyers, bad for sellers Dec 3, 2018

    By fur seller
    My site says NO RETURNS. But recently a buyer said that my item was not as described, eBay AUTOMATICALLY accepted the return, without letting me protect myself. This was a jet black fur, which my 12 photos showed that the fur was indeed deep black, but the return was granted to the buyer who said the fur was brown. The eBay representative who looked at my 12 photos said that the photos showed that the fur was definitely Black. There was a rug on my floor in the photo which was brown, black, and beige, and you could clearly see that the black in the rug was the same as in the fur, and you could clearly see the brown color in the rug. There was photos too of this sweater on my off white sofa, and you could see that the fur was jet black. The Philippine representative told me that its an automatic return policy that eBay has if the buyer says not as described! The Philippine rep also said it’s better for me that I take back the item even if it’s buyers remorse, BUT THATS RIDICULOUS! Why should I pay the shipping both ways! Why should I lose money! WHERE IS MY SELLER PROTECTION!! EBAYS NEW POLICY IS VERY BAD. EBAY BUYERS KNOW THIS AND ARE ABUSING THE SYSTEM. My seller asked me why I’m protesting her return.. as she put it “ no one else protested her return!” She then continued to tell me that my sweater was the wrong color black! At present my fur jacket is on the way back to me. WHY IS EBAYS ALLOWING BUYERS TO ABUSE THE SYSTEM!
  • Jan 14, 2022

    By K Dogg
    When you search for things using the filters, such as highest to lowest or things that were sold from latest or more recent to older, it still does not come up with those shelters on. In addition, It can be slow at times which takes a lot longer to use various features such as searching for items, sending eBay messages, or just general use.
  • New image search “feature” ruins experience Nov 20, 2018

    By Ortofuchi
    Whoever designed the new “touch the screen to start an image search” “feature” has obviously never used the mobile app. This new “feature” ruins the browsing experience. I don’t even want to spend time on the app anymore... You folks should use your own app more often; Most of us actual users do this: search for an item, then browse the long list of items that come up using our thumb by 1a) resting our thumb on the lower area of the screen until we’re done looking at the current set of items on the screen 2) then moving it up the screen to scroll and get the next set of items. Or 1b) even if we don’t rest our thumb for the entire time on the screen, there’s a delay from when we touch the screen to when we scroll (this delay is our brains processing information). Now if my thumb doesn’t IMMEDIATELY move upon touching the screen it causes the “image search” feature to pop up and it COMPLETELY ruins the experience and flow and enjoyment and everything that makes browsing eBay anything resembling good. I’m typically pretty accepting and understand that nothing is perfect and take the good and the bad with apps and other things. But this is just silly, anyone that uses the app can see how much this ruins the browsing experience. It really makes me not want to use it anymore...
  • Automatically redirects from the web browser Aug 25, 2019

    By ShadoWolf0913
    The app itself is okay from what I got to try out. I made a purchase with it and everything worked great, and I like having the option to get notifications directly on my phone without having to keep checking the website all the time. However, I ended up deleting the app soon afterwards because I also like to access the website from my phone's browser where I can use all the features of desktop mode. Well, I was browsing on the website and it was working fine, but then when I tried to open a certain page, I was automatically redirected to the app. I don't remember now what it was I clicked on, possibly to see a seller's other items, but in any case, it had nothing whatsoever to do with the app. I went back to the browser, tried again, and was redirected again. The website refused to let me open the page in the browser until I finally removed the app altogether. I suppose it's possible there's an option somewhere to stop it redirecting, but I didn't feel like wasting my time searching. When I'm using the website, it's because I want to use the website. When I want to use the app, I will open it myself. There are pros and cons to both, and I'm not interested in having an app that decides for me when I want to switch.
  • eBay allows deception Nov 28, 2017

    By Mark Domzalski
    Many items have a description in their title and a DIFFERENT description in fine print on the description page that deceptive sellers use to deceive. Also sometimes a photo falsely suggests strongly the size of an item (even though the actual dimensions are on the description page showing actual dimensions much smaller in metric but without a ruler or coin to suggest actual size for polite reference), KNOWING MOST WILL LOOK AT THE PHOTO AND BUY BECAUSE OF IT. This on items they know are copies / counterfeits of the real product in standard size, like a hairbrush I bought which was actually so small I couldn’t hold it to brush with it without it flopping out of my hand over and over. It’s as though they intentionally deceive because they know that NO ONE will return a $2-3 item. Also my eBay app should hold my purchase history INDEFINITELY OR UNTIL >>>I<<< delete it, and not be deleted by the eBay system. If I purchase lots of things it’s very easy to forget or lose track of an item ALREADY PAID FOR THAT I NEVER GOT. ESPECIALLY if eBay deletes my purchase history. It’s MY RECORD. DON’T DELETE IT FOR ME!!! Allow me that option. 😡 in light of what I’ve said, choose carefully and you may do well. There are some very good deals on eBay if you have good judgement and the time for all the hassles too. JD
  • My review on Sellers Sep 17, 2019

    By itlgrk
    I have been an eBay member since 2001. That’s a total of 18 years. I think in the last three years the credibility of the eBay sellers has disintegrated. They lack credibility, integrity. My first 10 years maybe longer no matter what I purchased it was always exactly what they stated I warily ever had to return anything. I think maybe I returned two things in 10 to 15 years. Now it is just awful. The quality is bad it’s not as it described and what I find is that eBay doesn’t support the buyer when it comes to certain items. I don’t mind purchasing something if returns are not excepted, but when there is dishonesty and I purchased the item based on their truthfulness and I discovered that there is dishonesty involved regarding the product and I open a complaint and eBay supported the seller. The particular item I am talking about was a Kiehl moisturizer I purchased on eBay. I discovered The item was expired. I did my homework before I opened up the complaint. I personally met with the Kiehl representative To educate myself on skin care and expiration dates before I even opened up a complaint. I doubt that you’re bored who makes these decisions Didn’t do the research I did. So my lack of trust with eBay supporting me as a buyer has disintegrated considerably just like the sellers you allow
  • EBay needs to update app Jan 30, 2019

    By Tonal80
    Most app features work well but they continue to fail to address the needs and suggestions if sellers. Too many circular help options. The mail reason for my low rating is eBay still has NOT fixed old purchases being “stuck” in the list of purchases. When trying to remove very old purchases (so to increase # of watched items) it says unavailable or just doesn’t let you delete them or the just reappear. Why doesn’t the developer FIX THIS???? There’s so many complaints about this going back several years! Related: why is there such slow limit of the number of watched items one can have? That makes no sense. In fact, I can guarantee eBay is losing money by not fixing this problem. If I could watch more items, I know I would be able to watch them and buy more. But if my list is “full” I simply forget about the items that I might have bought. Seriously, you guys need to step up your app or sellers and buyers (like myself) are going to leave this app. I know I’ve about had it with eBay’s lack of interest in helping its sellers. You guys purposely don’t make it easy to get help or to get improvements made. Take heed of the feedback and make changes or you’ll become the next “tumblr” and die a slow death.
  • New to this Sep 23, 2017

    By Earlyt89
    As my title states Iam new to eBay. I give you a rating of 3 stars at this point considering you ask me at my present experience. So I can only hope there will be a follow up questionnaire after further dealings. I've purchased two products so far that have made it to or past the shipping stage. The first, greatly impressed me with accuracy of description and shipping speed. The second, was a pair of shorts. I bid and waited and won. I then receive a message about the product stating it is not as posted and isn't even the same color. I responded saying I was not interested in the color they wanted to give me, that I'm willing to work with them but that particular color I didnt want. I then receive a shipping notification that the shorts have been shipped. I then send multiple messages to seller saying I didn't want the color they offered me, that I wanted what was pictured. They have not responded. So I've yet to leave a review as I see I'm not even able to do until I've been a member for 5 days. So, I leave and stand by my rating of 3 stars since I've had a mixed experience. I hope to hear from you in hopes you can resolve my issue since your app doesn't allow new members to review.
  • From a seller Nov 7, 2018

    By mudbuttkush
    I think it’s time to make a separate app for sellers. There are so many issues and updates are causing more. I can’t print shipping labels from the app if customer buys multiple items, purchases through the global shipping program, plus many more instances when the app fails to allow me to print shipping labels. When I go to view my available items scrolling is horrible. There’s just too much going on, it takes 5 mins to scroll to the bottom of 250 listings, freezes/lags the whole way there, plus it’s just horrible the way it’s listed. I love eBay, but your app is below par for sellers. Also I can’t control anything that has to do with promoted listings via the app. This is just one more example that proves how weak and limited your app is for sellers. Thank you if you took time to read this. eBay is a great company and I must say they are #1 in every single way when it comes to customer service. I never have problems with foreign accents, they are always kind, and every-time I have had an issue they had a solution, in a very pleasing way plus timely manner. Thanks for your time. Southwestusafossils
  • Jan 23, 2022

    By joseph conner
    Been a real hassle. Customer service is non existent. Sellers can put your stuff in a box with no packing what so ever and ship. It's up to you to get your refund. No one to call. It's all on you to do. Had it happen to me several times. People that do that should not be able to sell on there again. I think they do it on purpose and insure it because it was junk from the start. Still you have to go through the hassle of getting a refund. And that makes it where it's almost not w ok rth the troub
  • Jan 13, 2022

    By heather wallace
    Every update seems to come with less and less features (where the heck did my search by photo feature go?) for sellers and more complicated hurdles to jump thru (like getting a new bank account instead of the convenience and safety of PayPal, for instance). Everything is bare bones now and you pay tons of fees. Half these reviews are fake, and I know you other sellers know it, too! GRR!
  • Jan 18, 2022

    By Harry Chestenbutt
    The only reason I'm giving ebay 2 stars is because it's a good platform to buy things. But sellers get screwed left and right. I sold $133 dollars worth of stuff, after I got shipping labels and eBay took their cut, I made $86. Not worth it.
  • Jan 21, 2022

    By Samra M
    Your app isn't great to begin with, your service to buyers, even worse. Then you choose to remove popular features in the app (photo search function). 🤦‍♀️ Ya'll need to get your stuff together. Also, seller focused. Buyers are automatically dinged for not making a payment even when having requested an invoice for multiple items. Meanwhile, sellers generate labels and take weeks to ship out items. 🙄
  • Jan 20, 2022

    By Trevor Kane
    Every single time I list something it's an incredibly buggy and frustrating process... what should take 2 minutes often ends up taking 20. Auction and shipping don't get saved and need to be reset countless time, have to wait wayy too long to simply choose an options sometimes because it's not even highlighted, like if I want to ship international. This really shouldn't take so damn long to list a single item.
  • Jan 19, 2022

    By Diana Corveaux
    Every update makes it less useful. Last update ended me being able to use duckduckgo as a browser to connect to PayPal, so I downloaded Firefox. It worked until the next update (this last one), now I can't use PayPal through the app. The only way I can get it to work at all is to log in through the browser...making this app worthless.
  • App lacks features, ebay takes your $$ Mar 24, 2020

    By bradyisaturncoat
    I’ve been using ebay since its early days for over 20 yrs. You used to be able to make a profit when you sold your good, almost new or new items from your own closet or home. Now ebay charges you so many fees, including shipping fees, that it’s impossible to get your money back on items you’ve bought but don’t need. Ebay also almost always sides with the buyer on disputes, even when the buyer intentionally damages an item in order to return it. When i add it all up, I’m probably losing money, so I’m shutting it down as a seller and going to a competitor. I still have lots of items I’m trying to get rid of in my home, but ebay is just too painful to deal with now. As for the App, it’s not bad, but it does not include all the features you need as a seller or buyer. You cannot do a dispute, manage your account very well, or find information. That’s a problem with ebay in general. They do not make it easy for you to get answers. It’s intentional so you give up and don’t bother. If you want to browse for items and purchase, it’s fine. But the negatives for ebay far outweigh the positives. Plus the support is overseas and there is at times language barriers and they read off of scripts. It’s time to go.
  • ebay treats new customers like they are criminals Oct 4, 2017

    By karma1968
    I started a new personal (not business) account. I sold and shipped an item that is en route. Then I attempted to purchase some tank tops. I have a PayPal account already and decided to link them. The item I sold was a women’s biker riding leather gear. Day 5, when I purchased some tank tops and the gear was in route to the buyer my account was suspended for fraud! I call and am asked where I obtained the things I was selling. My account was reinstated but now the item I sold and the funds still pending are no longer available. The tank tops I ordered have been canceled but the funds are gone from my PayPal account to that vendor with no receipt or proof of sale but an email saying it was cancelled, oh, and I am an accountant so I take screen shots. Why would I be accused of scam and fraud without a call or verification? I have excellent credit and never had a felony or anything!? I have decided I would rather pay more or do without than work with the gestapo. I will be donating the rest of my riding gear and decor I no longer want to goodwill. 2 stars for selling my leathers and making me jump through hoops as if I had to prove I’m legit, instead of verifying people like a normal business would! Unless you are a business ebay is not where you want to sell your personal items.
  • 3/10 Dec 15, 2018

    By Twdgomez
    Unless you tend on only buying items on eBay, don’t bother selling. You can only list up to 5 items a month, or earn $465 a MONTH. Which is less than what rent costs in a one room apartment. So if you have something to sell on eBay and it’s worth more than $500, don’t bother. You’ll have to request for higher selling limits and that requires you to have an actual business outside of eBay. Address included. Which is stupid and pathetic. These limits are horrible and outrageous. I sold two things on that app before i got an email saying my account was suspended INDEFINITELY for no reason. A few years ago, I didn’t like eBay because I couldn’t sell much and the algorithm was messed up. But now, it’s even worse. You can get your account taken as a seller if one buyer reports you just because they don’t like you. And the selling limits are so pathetic and limited, you have no room to breathe. They advertise it as user friendly but then put so many obstacles for you to jump over in the process and expect you to do so. The selling limits need to change. And the limiting of posts? There’s no point to do that. Especially around Christmas when people are buying your items. If you’ve got more to sell, don’t bother with eBay.
  • SAID YOU GOT THAT RIGHT !!! Dec 3, 2017

    By Ozzfest, Prince of Darkness
    I have been trying to buy a picture give her a lighter for over two years now I kid you not because I purchase all the time on eBay so every time I think of it I go and try to find someone that selling it it’s a very popular later and the last very well I have a different model of one that I’ve had for years now and they use very deceptive practices they have one picture showing one thing which PayPal will quickly results for me because I take screenshots of every part of the order the thing they have listed the thing the message I wrote to the seller well paying for it and I’m very very specific they use language barrier as if there’s not 15,000 apps out there I have met many of them and they work perfect two years to buy a lighter because they make three colors and there’s only one that I wan PayPal will quickly resolve for me because I take screenshots of every part of the order the thing they have listed the thing the message I wrote to the seller will paying for it and I’m very very specific they use language barrier as if there’s not 15,000 apps out there I have met many of them and they work perfect to use to buy a lighter because they make three colors and there’s only one that I want
  • Jan 22, 2022

    By David Contreras
    This app only has a very small fraction of the actual website has. And most hatedly, when you use the app, it constantly tries to force you to use Priority Mail. Furthermore, it changes what you enter regularly. I can't even search for items in my own store without getting some sort of an error message. As usual, we are paying for a malfunctioning product. Again, WE ARE BEING CHARGED FOR A BROKEN SERVICE!
  • Jan 24, 2022

    By Jared Scott
    I cannot believe Ebay's new 2022 policy. If a seller hasn't sold at least 15 items, they don't release the funds until the item ships OR the buyer receives the item. That's ridiculous! Many sellers are selling because they don't have money, and need it. They should never allow this. I've been on Ebay 15 years, and this is a terrible decision. Many people will be sending out items in which they haven't been paid for. Also, the app NEVER works properly. Constant problems.
  • Jan 17, 2022

    By Aaron Hall
    This app sucks so bad! If I didn't love Ebay, I would never use it and any other company would've chased me directly to their competitors by having such a frustrating and glitch-filled app. It'd really benefit from a good debugging. I've been a loyal customer for years, buying and selling, but solid past service isn't enough to keep me forever. With how much more they charge sellers now, they can definitely afford to make the app functional. It should be the top dog but maybe they don't care?
  • Jan 22, 2022

    By Jaymz See
    Was working great before update. Now when I go to pay with Paypal, I keep getting an error that says my browser is not supported. That same browser worked last weekend when I last ordered items. I use Opera browser. I'm not switching browsers to use the app with. If that means I will no longer be order things from eBay, so be it.
  • Don’t recommend them for selling anymore Sep 23, 2020

    By Spartanv296
    I’ve been with eBay since 2008. Recently had an issue with a buyer that asked for a refund which I clearly stated it did not offer refunds all sales were final in the listing. Item was sent out packaged with double wall foam and bubble wrap as well as even more bubble wrap in the original box. He states I sent him a defective item yet stated he has the exact graphics card that is doing the exact same thing. Fact he has my card and his card doing the exact same thing equals either a driver issue or hardware incompatibility. I said look I’ll just refund you and send me the card back. But I was having so much anxiety from the whole situation and frustration I said keep the card keep the money and be done with it. After so many years with eBay I am finally going to put in a request to permanently close my account. eBay does nothing to protect its sellers and let’s you get ripped off. I’m out money and a graphics card. It is what it is though can’t let him get to me, just keep in mind buyers on eBay will do this to you, they will buy from you then don’t know what they are doing complain and get to keep your item and money. It’s just not worth it anymore to sell here. It’s been a good couple of years, that helped me offset paying for new computer builds selling my old hardware in original boxes and packaging. but if you plan to sell here keep in mind eBay will always screw the seller over.
  • Jan 21, 2022

    By Courtney King
    eBay has obviously outsourced their customer service. eBay needs to remove their "money back guarantee" advertisement as they absolutely do NOT honor that guarantee. I made a purchase a couple months ago, an item that I had verified was the item I needed with the manufacturer before purchase, and when it arrived it did not fit, which means it was not the item described in the listing. The seller did not accept returns and eBay did not uphold their money back guarantee and refund my money.
  • Jan 18, 2022

    By Based Codo
    I have over 300 sales on ebay, 100% rating. It used to simple to use and get paid with through PayPal. Now it takes DAYS to receive payments, sometimes longer than your window to ship without an impatient buyer to file a claim, even though their payment hasn't hit your account. Doesn't matter is you set you "payout" to "daily" or weekly, it still takes a week to get paid. There's also a ton of taxes taken out of your earnings, where they basicly only provide a place to sell. The convince is gone
  • eBay screws over new sellers. Prioritize another platform! Dec 29, 2021

    By RVMXII
    Full of scammers and not made to support new sellers. I uploaded one product a day, for a month, only ever getting buy requests from scammers asking me to text them, which I would just ignore, only having replied to one or two to figure out if it was legit. When I finally made my first legitimate sale, eBay decided to suspend me indefinitely almost immediately because of “suspicious activity” on my account. I read all their rules of compliance and I don’t believe I did anything suspicious or harmful to the community to deserve a permanent ban. Customer service is near impossible to get a hold of. Had to resort to messaging them on Twitter and even then they wouldn’t tell me a reason as to why they banned me. It’s infuriating. They essentially have a platform full of scammers and choose to ban people who follow the rules and don’t list anything disingenuous. You can google search other people that have had the same thing happen to them. I’m not a unique case. Not only that but they waited until after I shipped my product before banning me and are withholding my funds for a month. It was sold Dec. 8th and they won’t pay out until Jan. 8th. Absolutely ridiculous. I’m not down a product, a platform and my profit because of their stupid decision. Small businesses beware and do not make eBay your primary selling platform. They’ll screw you over and will not care at all.
  • No Customer Service and Random Bans Jun 9, 2021

    By Jeme100822
    I was banned for no reason “ Your account was suspended because it exhibits a risk to eBay and to its community. As eBay is an Internet-based business, and its members are our customers, we must carefully weigh the risks involved in allowing users on our site. From time to time, we find accounts that present a level of risk that is unacceptable and are, therefore, suspended.” I literally posted 5 pokemon cards I was trying to sell from my childhood then five days later received a ban. The contact us didn’t have an email or phone number, it had a virtual agent which claimed the issue was likely a payment issue, but couldn’t put me in contact with a live agent. I finally gave up went on my computer to view the desktop version after 30 minutes finally found a phone number which I called and it said something like“this phone number is an error” before hanging up. I finally found a form for an email and filled it out, clicked the button to receive a copy of email (which I never did), but I finally got a response back with that message. Long story short, don’t waste your time with eBay. I’m lucky and my issue doesn’t involve me losing any money (just several hours of my time in an attempt to make a few extra bucks), but you could encounter an issue with actual money on the line and literally the worst customer service of all time.
  • Jan 18, 2022

    By Paul Tuff.
    Avoid if you require VPN only conmections, it will ALWAYS stop accepting your account password after a short while. Strangely after a Customer Service rep sent me my reset password email.... I changed my password.... waited a few hours and once again no access to my account. "For your security, we've temporarily locked your account. Please reset your password to sign-in to your account." How is this still a problem? I want issue escalation, this has been happening for months!

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