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Eatmarna

Eatmarna

Ministry Of Haj & Umrah

issuance of permits to enter the Two Holy Mosques

4.4 Ratings 25K+ Reviews 1M+ Downloads

About Eatmarna

issuance of permits to enter the Two Holy Mosques
see more about Eatmarna

Ratings & Reviews

4.4
25.2K+ Ratings
  1. 5
    78+%
  2. 4
    6+%
  3. 3
    3+%
  4. 2
    2+%
  5. 1
    10+%
  • Nov 10, 2020

    By Rashid Chandna
    Nice app. Initially, the only problem people face and give 1 star is the problem that it must have same password as in Tawakkalna. This is not mentioned anywhere and people got confused about the error. Further, it must allow multiple bookings with reasonable gap between as per policy to plan for future visits. After update on 2020-11-09 on setting buttons doesn't show the options and app quits, so nobody can logout and login again. This is a serious bug and should be solved immediately.
    more
  • Nov 26, 2020

    By Tarik Al Bizri
    Some people are saying that the App is crashing and showing no active permits. This was happening with the android system only. You can ask your friend to open it on apple phone or update to the latest version on android and it will work.
    more
  • Appointments unavailability Nov 17, 2020

    By Azzy saiyed
    I am an expat living in riyadh, i am trying to book an appointment for umrah but there is no slot available to book for umrah for the next two months straight.. not even a single slot. Please fix the bug.
    more
  • Name Oct 14, 2020

    By Moman333
    Didn’t try the app yet but in my opinion the name should’ve been Eaatamarna With double a to avoid reading the first three letters as Eat Mohamed Aljalahma
    more
  • اختيار العمر لا يظهر Oct 8, 2020

    By محمد عفان
    بعد التحديث الجديد لا يظهر التقوي عند اختيار تحديد العمر .
    more
  • Not allowing Registeration or check of forget password Oct 16, 2020

    By azoz kentab
    I have registered on previous version once i did the update it forgot my account and not appearing the place to put the id number and the password and if you request re password it gets hanged up can you please fix
    more
  • Nov 22, 2020

    By irsa h
    Multiple dysfunctions! When press "active permits" app crashes. In initial permit, which you are able to see only once, it shows weird dates, like 13. May 0026. At the same time, Tawakalna shows all permits, which means they exist. Then, after some number of tries, app is blocked. People at assembly point dont care about permits in Tawakalna but want to see Eatmarna which DOESN'T WORK. If you show them screenshot (if you made it right after you got permit) they look at the date and smile 😓
    more
  • Nov 23, 2020

    By Nam Gyu Reen
    I am about to show my permit while passing the gate but i cannot open this App. It keeps on exiting automatically whenever i open the Active permits. I got embarrased. It makes me sad and breaks my heart. Please make it easy for us. Thank You.
    more
  • Nov 20, 2020

    By Hamed Kakar
    I booked umrah for me and my family next Saturday the 28th November. After this I couldn't open the app, it was requesting me to update it. Once I updates it, the new app shows that I have no active permits and it keeps crashing. This is a lie and must be fixed. I planned my trip and now all my planning has gone to waste. Thanks.
    more
  • Nov 20, 2020

    By Moizz Mussawir
    After multiple unsuccessful tries, my account is not working anymore. It asks for new user account when I try to create new account, it says that account already exists. Please fix and remove option to block/seize account if tries are unsuccessful. You can close account for sometimes if a person already ha permit and does multiple searches for the same purpose. Please fix Thanks
    more

No reviews available

  • Nov 10, 2020

    By Rashid Chandna
    Nice app. Initially, the only problem people face and give 1 star is the problem that it must have same password as in Tawakkalna. This is not mentioned anywhere and people got confused about the error. Further, it must allow multiple bookings with reasonable gap between as per policy to plan for future visits. After update on 2020-11-09 on setting buttons doesn't show the options and app quits, so nobody can logout and login again. This is a serious bug and should be solved immediately.
    more
  • Name Oct 14, 2020

    By Moman333
    Didn’t try the app yet but in my opinion the name should’ve been Eaatamarna With double a to avoid reading the first three letters as Eat Mohamed Aljalahma
    more
  • Nov 25, 2020

    By Mohd Haffiz Md Najas
    After the lastes update today 25/11/2020, the app is now working perfectly. I can see my Active Permits again. Plus, now i receive notifications for my next coming active permits. I love this app. Many thanks for those responsible devoloping this app. May God bless you all . 🌹
    more
  • Easy to use Nov 4, 2020

    By Abdulmalik Alzakari
    Easy to use
    more
  • - Nov 22, 2020

    By Moost7iL ansaak
    بارك الله فيكم ونساله سبحانه ان يرفع عنا هذا الوباء ويرحمنا ويلطف بنا
    more
  • Nov 26, 2020

    By Tarik Al Bizri
    Some people are saying that the App is crashing and showing no active permits. This was happening with the android system only. You can ask your friend to open it on apple phone or update to the latest version on android and it will work.
    more
  • اختيار العمر لا يظهر Oct 8, 2020

    By محمد عفان
    بعد التحديث الجديد لا يظهر التقوي عند اختيار تحديد العمر .
    more
  • Nov 22, 2020

    By SuperMan BG
    I had the same problem other day. I went to Umrah and still app wasn't working. The permits are linked to Tawaklna app and can be easily seen in personal permit. You can still perform umrah by showing that.
    more
  • Nov 13, 2020

    By Salman Khawar
    When press for issuing permit it shows message "10005000 there is no enough capacity" and this is happening on all dates and all time slots. also some times dates are visible and many times no dates are shown all grey and cannot be selected. Please solve this problem.
    more
  • Appointments unavailability Nov 17, 2020

    By Azzy saiyed
    I am an expat living in riyadh, i am trying to book an appointment for umrah but there is no slot available to book for umrah for the next two months straight.. not even a single slot. Please fix the bug.
    more
  • Need new update of App Nov 5, 2020

    By Ozbey
    After getting update of IOS by today, the app doesn’t allow to get appointments
    more
  • Nov 22, 2020

    By Muhammad Fahad Khalid Siddiqui
    date selection method is very tough صعب جدا. months should change by swapping. always select again and again. and it does not remember last selection. there should also a current date button to reset selection to current month.
    more
  • Nov 22, 2020

    By Mohamed Allahoony
    I booked umrah next thursday 26th November. After this I couldn't open the app, I removed the app and re-installed it but when try to access my account it says " there is no account and create new account " . when i try to create new account, it says " this account already exist " . please help in that
    more
  • برنامج جيد Nov 12, 2020

    By بو عبدالله الجبرتي
    برنامج ممتاز يعطيكم العافية عليه فيه ملاحظة البرنامج متعب في ظهور المرافقين لا يظهروا إلا بعد محاولات كثيرة جدا
    more
  • Not allowing Registeration or check of forget password Oct 16, 2020

    By azoz kentab
    I have registered on previous version once i did the update it forgot my account and not appearing the place to put the id number and the password and if you request re password it gets hanged up can you please fix
    more
  • Visitor allow for umrah Oct 6, 2020

    By rockingboii1
    Dear Sir, My mother is on visit visa. She got the tawakalna access but when we sign up for her in EATAMARNA app then its shows the internal error. Pls advise
    more
  • عدم وجود عمره Nov 20, 2020

    By asmaa12ix
    لي شهرين ابغى احجز عمره ماني قادره يجيني غير متوفر لسنتين قدام اشفيه!!! 🙂
    more
  • Nov 22, 2020

    By Salwa Fares
    The android app is not working since two days in a critical time we already reserve omra on sunday and the reserve does not appear on our account inspite of being registered on Tawkalna and to get the reservation we login our acount on the Ios i phone, it appears and we shared it it just saved us after long travel from tabuk to Mekkah. Then all of a sudden it worked now
    more
  • Nov 22, 2020

    By irsa h
    Multiple dysfunctions! When press "active permits" app crashes. In initial permit, which you are able to see only once, it shows weird dates, like 13. May 0026. At the same time, Tawakalna shows all permits, which means they exist. Then, after some number of tries, app is blocked. People at assembly point dont care about permits in Tawakalna but want to see Eatmarna which DOESN'T WORK. If you show them screenshot (if you made it right after you got permit) they look at the date and smile 😓
    more
  • Nov 23, 2020

    By Nam Gyu Reen
    I am about to show my permit while passing the gate but i cannot open this App. It keeps on exiting automatically whenever i open the Active permits. I got embarrased. It makes me sad and breaks my heart. Please make it easy for us. Thank You.
    more
  • Nov 20, 2020

    By Hamed Kakar
    I booked umrah for me and my family next Saturday the 28th November. After this I couldn't open the app, it was requesting me to update it. Once I updates it, the new app shows that I have no active permits and it keeps crashing. This is a lie and must be fixed. I planned my trip and now all my planning has gone to waste. Thanks.
    more
  • Nov 20, 2020

    By Moizz Mussawir
    After multiple unsuccessful tries, my account is not working anymore. It asks for new user account when I try to create new account, it says that account already exists. Please fix and remove option to block/seize account if tries are unsuccessful. You can close account for sometimes if a person already ha permit and does multiple searches for the same purpose. Please fix Thanks
    more
  • Not working as expected Sep 27, 2020

    By rhsumon
    I have registered but when wanted to add permission for umrah it’s telling to add companion where I wanted to add a person which is not adding also I can’t skip this step so never got next step and permission page
    more

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