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Easy Taxi, a Cabify app

Easy Taxi, a Cabify app

Easy Taxi

Ride via taxi affordably, quickly and safely

4.0 Ratings 533K+ Reviews 10M+ Downloads

Ratings & Reviews

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  • img Expert
    1. The largest on-demand transportation app in Latam, Saudi Arabia, and Jordan, awarded 5 years in succession for its pioneering ridesharing services
    2. Also available in major cities of countries worldwide: Argentina, Brazil, Chile, Columbia, Costa Rica, Ecuador, Mexico, Peru, Venezuela, & more
    3. Even book your next ride with your smartwatch! Fully compatible with most smartwatch widgets for one-tap cab calling

    Reviewed by Kaylin on February 9, 2018

  • Jun 26, 2021

    By moke Swanson
    Worked once, then stopped working. Phone number gives error, email never sends me anything to reset password
  • Mar 22, 2021

    By Fabiola Morales
    It's been a lot of tries to be able to open and use it but I don't know/haven't set a password, still I choose "I forgot my password" option and there's a constant pop-up message saying: "Sorry! Something went wrong". No solution! So annoying!
  • Don’t update! Cabify function ruined Easy Jul 31, 2019

    By cafetafan
    Easy Taxi used to be the best yellow taxi app in Bogotá. Suddenly on an automatic update (#%*$!) it’s now been taken over by cabify and random strangers come to pick me up in their personal vehicles and tell me to sit up front with them. There is no way to go back. Most awful service ever!!!
  • Apr 20, 2021

    By Enrique Benitez
    I used everytime I go to Bogotà, Colombia (I'll go there every month) and so far it's been very reliable & the taxi rates very reasonable.
  • How do I use cash I don’t have a credit card Oct 11, 2019

    By Leo Fujin
    It says on y’all page that you can you cash but when I’m using the the app it don’t say you can use cash.
  • Jan 18, 2019

    By Cpnoboat
    A safe option for rides at reasonable prices. The problem is that it has difficulties finding user's location, which means you have to wait longer until the app finds you, and it won't let you choose your address manually as in other similar apps or simply write it. I haven't been able to use it lately, because it doesn't find my location and while waiting for it, it uses a lot of your data. Please fix it!
  • Dec 1, 2018

    By Diana Lucía Giraldo Giraldo
    The app is safe and great most of the times. But sometimes, in the peak hours, looks like the app assign a service without the authorization of the car driver, when I had called those call drivers to ask why are they moving in other direction, they said they didn't accepted the service and the app assigned it. This makes the person to lose time waiting for a car that is not going to arrive.
  • Good enough Sep 29, 2017

    By PattyAmor
    Sometimes the app fail therefore I give you 3 stars But the drivers are the best I strongly recommend them!
  • Apr 3, 2019

    By Alexander Murchie
    App is easy to use but allows for the drivers to calculate in additional charges at the end of the trip. There is no way for a rider to know how much they will pay until arrival. Developers of the app need to include tolls along routes to give better estimates for the riders.
  • Jun 26, 2021

    By moke Swanson
    Worked once, then stopped working. Phone number gives error, email never sends me anything to reset password
  • Mar 22, 2021

    By Fabiola Morales
    It's been a lot of tries to be able to open and use it but I don't know/haven't set a password, still I choose "I forgot my password" option and there's a constant pop-up message saying: "Sorry! Something went wrong". No solution! So annoying!
  • Don’t update! Cabify function ruined Easy Jul 31, 2019

    By cafetafan
    Easy Taxi used to be the best yellow taxi app in Bogotá. Suddenly on an automatic update (#%*$!) it’s now been taken over by cabify and random strangers come to pick me up in their personal vehicles and tell me to sit up front with them. There is no way to go back. Most awful service ever!!!
  • Apr 20, 2021

    By Enrique Benitez
    I used everytime I go to Bogotà, Colombia (I'll go there every month) and so far it's been very reliable & the taxi rates very reasonable.
  • How do I use cash I don’t have a credit card Oct 11, 2019

    By Leo Fujin
    It says on y’all page that you can you cash but when I’m using the the app it don’t say you can use cash.
  • Jan 18, 2019

    By Cpnoboat
    A safe option for rides at reasonable prices. The problem is that it has difficulties finding user's location, which means you have to wait longer until the app finds you, and it won't let you choose your address manually as in other similar apps or simply write it. I haven't been able to use it lately, because it doesn't find my location and while waiting for it, it uses a lot of your data. Please fix it!
  • Dec 1, 2018

    By Diana Lucía Giraldo Giraldo
    The app is safe and great most of the times. But sometimes, in the peak hours, looks like the app assign a service without the authorization of the car driver, when I had called those call drivers to ask why are they moving in other direction, they said they didn't accepted the service and the app assigned it. This makes the person to lose time waiting for a car that is not going to arrive.
  • Good enough Sep 29, 2017

    By PattyAmor
    Sometimes the app fail therefore I give you 3 stars But the drivers are the best I strongly recommend them!
  • Apr 3, 2019

    By Alexander Murchie
    App is easy to use but allows for the drivers to calculate in additional charges at the end of the trip. There is no way for a rider to know how much they will pay until arrival. Developers of the app need to include tolls along routes to give better estimates for the riders.
  • App does not work Jan 1, 2020

    By Dok Hollywood
    How is this app supposed to work when it will it even accept my credit card? I even chose to use cash and the app still will not order a taxi.
  • Unusable in Ecuador Feb 16, 2018

    By ahhjr
    Ecuador street locations frequently don't have numbers and are identified by intersection and other landmarks. I tried using this app twice, once in Quito and just now again in Cuenca (which doesn't have Cabify or Uber). It demanded an exact street address for arguably the most famous museum in Cuenca (Pumapunga). The museum doesn't have a street number that you can locate. I found a numbered location across the street and managed to get picked up. The (fairly popular) destination I'd entered (and which had been located in Google maps, but also didn't have a street number) didn't transfer to the driver's GPS. He tried to enter the "address" a few times while stopped on a busy street, but was unsuccessful. After enough tries and angry horns, we overpaid him for his time and abandoned the idea of getting to where we'd hoped to go. Had had a similar experience in Quito. A fail all around. Wish that Easy Cab had a better system that reflected the reality of Ecuador's addresses.
  • No use at all Nov 25, 2018

    By Riley O' Rally
    Don’t bother to use this App in Bogota, Colombia. All the yellow taxi drivers use this App to their business. You won’t have a chance to get any taxi in La Candelaria area because too many people need a ride. Also the driver won’t locate you correctly. They will text you (in Spanish) first ask your location, which is a hassle for non-Spanish speakers. They want you to pay cash as well. The fate is not standardized. Easy Taxi is a small company will soon go out of business, because even locals hate it. I am deleting this App. Total wast of time and money.
  • Feb 20, 2021

    By Ashley Webster
    Does not operate in my area, i.e. Michigan or anywhere in the US for that matter🙄 I mean why make it to where only one region can use it...so far all the ratings for this app have been correct...this app socks and does not work in the USA☹
  • Just use Uber! Jan 8, 2020

    By Alieapie
    My husband and I used this app while traveling in Peru. We were able to connect just fine to the first destination, but after that it would cancel every ride and say there was a problem with our account. We tried multiple payment options, changed and reinserted our information multiple times, and there was still a problem. Nothing is worst than being literally stranded in an unfamiliar area. In the end we downloaded Uber, and had a lovely drive back home with no problem.
  • Jun 4, 2021

    By Alejandro Barreto
    Ir doesn't work shows me something went wrong when i put my pasword
  • Credit card function doesn't work..HORRIBLE customer support Aug 29, 2018

    By Mosscatski
    Whatever card I use works for about a week then stops. The card is fine and not blocked. I try another card and get the same result the fools in customer support tried arguing that it was because my card is foreign but it is a BANCOLOMBIA CREDIT CARD. The other is Banco Falabela. Now they seem to have installed some email chat bot system and aren't real people anymore. I'm through with Easy Taxi. It's too hard!
  • Major glitch! Feb 17, 2020

    By It's a word!
    I ordered a taxi. I get linked up with a driver that originally said was only 3 minutes away, but switched to 12 once the taxi order was made. But the taxi continued to drive and didn’t reach me for a hour! He was hoping I would cancel and then he would still get paid! So you have taxis that won’t come and pick you up in hopes you will cancel and still be charged a fee!!!
  • Jul 23, 2019

    By diegoebass
    Terrible customer service. We paid the driver with cash but the app still tried to charge my credit card. I complained about this to the customer service email and they only replied that I have a pending transaction to my credit card. I replied again and they never acknowledged the real problem which is that I PAID THE DRIVER WITH CASH!! They now have stopped replying me and my account is blocked. This happened about 2 weeks ago and I never got any resolution.
  • Stopped working and can’t get a response Aug 25, 2018

    By NatGom
    I had been using this app for months and suddenly it stopped working. When I open it, it sometimes shows I’m on a ride and won’t let me order a cab. Whenever I try to order a cab it immediately says no cars available, even though it works when I try another phone. I’ve written 4 emails asking for support. Useless.
  • Jun 18, 2020

    By Mike S
    "Price not available - something went wrong in calculating the journey price." I always receive the same message no matter if I choose short or long trips. I tried in different and several days, routes and times. Why should I insist to be a customer with you? And don't ask me to explain more since it is very clear. São Paulo city, south area.

No reviews available

  • img Expert
    1. The largest on-demand transportation app in Latam, Saudi Arabia, and Jordan, awarded 5 years in succession for its pioneering ridesharing services
    2. Also available in major cities of countries worldwide: Argentina, Brazil, Chile, Columbia, Costa Rica, Ecuador, Mexico, Peru, Venezuela, & more
    3. Even book your next ride with your smartwatch! Fully compatible with most smartwatch widgets for one-tap cab calling

    Reviewed by Kaylin on February 9, 2018

  • Don’t update! Cabify function ruined Easy Jul 31, 2019

    By cafetafan
    Easy Taxi used to be the best yellow taxi app in Bogotá. Suddenly on an automatic update (#%*$!) it’s now been taken over by cabify and random strangers come to pick me up in their personal vehicles and tell me to sit up front with them. There is no way to go back. Most awful service ever!!!
  • Apr 20, 2021

    By Enrique Benitez
    I used everytime I go to Bogotà, Colombia (I'll go there every month) and so far it's been very reliable & the taxi rates very reasonable.
  • How do I use cash I don’t have a credit card Oct 11, 2019

    By Leo Fujin
    It says on y’all page that you can you cash but when I’m using the the app it don’t say you can use cash.
  • Good enough Sep 29, 2017

    By PattyAmor
    Sometimes the app fail therefore I give you 3 stars But the drivers are the best I strongly recommend them!
  • safe in peru May 14, 2019

    By ivana2827
    love it! i think this app is more safe than uber here in Peru. You can pay cash as well !
  • Easy and Safe Aug 1, 2019

    By marterika
    Loved it. Works like Uber in every way. Love that I get the price ahead so I don't get bamboozled .
  • Great Service ! Feb 13, 2020

    By Bernie6712
    Love it ..easy to use and very professional drivers .👍🏼
  • Easy taxi IS easy Oct 12, 2019

    By dpajares
    Love this app! Even here in Cancun is helpful, safe and help us save. Keep it up! Thanks!
  • Time in essence delivered by professional Feb 8, 2020

    By Bisha & Leila
    Thank you
  • Great service! Sep 12, 2019

    By Robitamarina
    Clean car, very polite driver, dressed in clean white shirt and tie! Thank you very much!
  • Mar 22, 2021

    By Fabiola Morales
    It's been a lot of tries to be able to open and use it but I don't know/haven't set a password, still I choose "I forgot my password" option and there's a constant pop-up message saying: "Sorry! Something went wrong". No solution! So annoying!
  • Jan 18, 2019

    By Cpnoboat
    A safe option for rides at reasonable prices. The problem is that it has difficulties finding user's location, which means you have to wait longer until the app finds you, and it won't let you choose your address manually as in other similar apps or simply write it. I haven't been able to use it lately, because it doesn't find my location and while waiting for it, it uses a lot of your data. Please fix it!
  • Dec 1, 2018

    By Diana Lucía Giraldo Giraldo
    The app is safe and great most of the times. But sometimes, in the peak hours, looks like the app assign a service without the authorization of the car driver, when I had called those call drivers to ask why are they moving in other direction, they said they didn't accepted the service and the app assigned it. This makes the person to lose time waiting for a car that is not going to arrive.
  • App does not work Jan 1, 2020

    By Dok Hollywood
    How is this app supposed to work when it will it even accept my credit card? I even chose to use cash and the app still will not order a taxi.
  • Oct 11, 2018

    By gisselle herrera
    I travel quite often for work and I used to use Uber but in Brazil I discover easy and fell in love with it. In order to serve their clients they have given the choice to pay in every possible way. The drivers are well presented and cars well maintained and that is something you one will appreciate when stuck for two hours in traffic. I hope I can use it somewhere else in the world.
  • Not too shabby Sep 17, 2017

    By Yung Trilli
    Decent service. Not the fastest. Often cheaper than Uber.
  • Fail on localization Feb 27, 2014

    By CrisArmell
    Overall this is a very good application and like for many others it has made my life much easier. No more long minutes trying to call taxi services without success. Reason for 4 stars is it does not identifies correctly the number of the street where you are located,so you have to enter it manually. Sometimes you don't exactly the number where you are, or even worse when the app returns an error saying number is not found. Once this problem is fixed this will be a 5 stars app
  • Like it Sep 8, 2015

    By HibaDermi
    I like this app and the service it provides. I have tried it during my stay in Riyadh. I hope it can expand its services to more areas, specifically - to my interest - at Makkah. This will be very beneficial for both parties, the investors and the customers, whether they were local residents or visitors, especially during Ramadan and Hajj season.
  • Great App Aug 5, 2014

    By Bedamish
    I think this app is an innovative way to connect both customers and taxi drivers together to help ensure that the person gets a taxi as quick as possible wherever they may be. Overall I like the design and simplicity of the app and I hope to see it further improve in the future.
  • Payment with iPhone crashes Dec 9, 2014

    By The bomb digg
    Credit card payment with iPhone 5 does not work if you close the app after requesting taxi. Most taxis do not accept credit cards so you HAVE to have cash otherwise they do not accept your request for pick up. Love the app otherwise though....
  • Jun 26, 2021

    By moke Swanson
    Worked once, then stopped working. Phone number gives error, email never sends me anything to reset password
  • Apr 3, 2019

    By Alexander Murchie
    App is easy to use but allows for the drivers to calculate in additional charges at the end of the trip. There is no way for a rider to know how much they will pay until arrival. Developers of the app need to include tolls along routes to give better estimates for the riders.
  • Dec 31, 2018

    By Preferred User
    Nice and efficient app, but it had problems finding me, asking to try again later. This is not helpful in a taxi app, as one needs transport immefitely. I uninstalled the app and then installed it again. I hope it works better now.
  • Good app! May 9, 2018

    By mRcSqZd
    Gets the job done, although it’s light years away from the competition like UBER or Cabify. It’s glitchy and have some bugs. Also taxi drivers are part of the problem because their lack of understanding of the technology renders bad service.
  • Bad gps Feb 13, 2020

    By Craftysunshine76
    So far the few times that I’ve used it, the gps is very faulty. Once I order the taxi I have to send a text message to correct the pick up address. Otherwise the service has been very good.
  • Fair bu can’t put 2 stops in Feb 3, 2020

    By CaribeCocktail
    This app would be better if I could put two stops in similar to how are used Uber.
  • Last update killed the app Oct 25, 2017

    By Veeectorm
    Its crashing to springboard now... ipad app works fine tho!
  • Need to improve / Precisa melhorar Jun 14, 2018

    By @vinicius1_bsb
    Error on setting initial location by GPS Erro ao definir local de partida via GPS No possibility to cancel a ride Sem possibilidade de cancelar uma chamada
  • Great Idea, Needs Some Improvement Jul 13, 2016

    By Teaisbetter
    First, I am glad this app exists. We were in Quito, Ecuador and they do not have Uber and it can be dangerous to get in the wrong taxi. Everyone advised us to use Easy Taxi for safety. We did run into a couple issues. 1) the app froze on my friend while she was using it. The driver did not come to where we were and we could not cancel him or communicate with him, 2) the GPS could use a little more work 3) I could not figure out how to use the pay with pin feature, so if that could be made more intuitive that would be great.
  • I need features Dec 11, 2014

    By DaveGomez
    I use this app a lot and I love it, but there is a lot of things I hate about it too. First, I need an easy way to create my favorite addresses without the need to use them first, this is because the addresses I get from the location system are not accurate at all. Second, I think there should be a way to rate the drivers because not everyone are as nice as you might spect and could be useful be aware of it by a rate system or review.
  • Sep 18, 2018

    By A Google user
    I would'nt recommend this app because lot of the drivers, even though you put the address in the app, they don't know where they're going they asking you for directions or end up getting lost, wasting your time -it's just an unprofessional experience. A driver I took yesterday even made me miss an important appointment by taking me to a totally different address than the one I put in the app. just an overall unprofessional experience with easytaxi and taxis in general in Medellín. I'll just stick with Uber, the Metro or other methods of transport and do everything in my power to avoid taxis - especially while in Colombia.
  • Dec 29, 2019

    By Hugo Andrés Lopez
    The app is like a taxi version for Uber, that prayers legally in Colombia. Service is pretty much alike, but the quality of service by drivers is far inferior. The most worrying thing comes with the pricing: the app suggest some prices, but at the end of the day it's the taxi driver who decides how to modify them. He does so at will (there's no km/$$) rate it seems, so he can cheat you if you don't pay attention and know the price of your route in traditional taxis already.
  • It’s good but... Jul 22, 2018

    By Ocalero
    When the address returned by the google map is wrong, the place address does not match the real life coordinates of the place and the app only obey the address, but the coordinates must have priority over the address because the coordinates is the place where I really am.
  • Apr 4, 2019

    By A Google user
    The app is regular. I can't use debit card as pay method. I can't refine neither beginning and ending addresses on the map. Usually the drivers don't accept cards as a pay method. It'd good if appear important places on the map that permits set the location when starting the ride request.
  • VERY buggy and dysfunctional Sep 10, 2014

    By beyond dakota
    EasyTaxi isn't ready for prime time. Although the front end is sporting a spiffy new design, I've had notable problems all three times I've tried to use it to actually PAY for a cab. The data continually "times out" before the driver can get paid via my credit card, forcing me to pay in cash. Kinda defeats the purpose, and and in some countries, you never know if the drivers are simply being shady to avoid cc fees. This never happens when I use Uber. Also, there are bizarre language barriers. Although I speak English, when I use the app overseas I get a bizarre mixture of notifications, some in English and some in the local language. The app should clearly be configured to maintain a language structure regardless of location. If you don't speak the language, you'd truly be lost. There are additional bugs as well, including the silly "count down" to when a driver will arrive, which continually resets when it reaches zero. I prefer Uber's system of showing me, via a map, where the cars actually are. It makes it far easier to see when your car is going to arrive. With some infrastructure improvements, Easy Taxi could compete with Uber, but it isn't there yet. They have a very faulty product on their hands right now.
  • Why did you complicate things?? Sep 11, 2014

    By Traveller3HK
    Sometimes simple is best! The old version worked very well...this new version has too many bugs! Inaccurate driver locations(GPS), inaccurate driver "time to arrive", no driver distance, no means to provide feedback on individual rides, cancels ride request when attempting to SMS driver, no ride history...nice try, but you better get back on the drawing board...there are other "games" in town! Was just becoming an EasyTaxi fanatic and telling all about its great service...this will have to be put on hold until these issues are fixed!
  • Useless so far Sep 26, 2015

    By guade00
    I've tried to use this app in Kuwait and it's a total waste of time. Half the time no drivers are available and the other half the driver either wanted to charge me double the so-called "fixed rate" for the route -and refused to negotiate, or just canceled for no reason. This never happened to me in Uber, a way better service, yet unfortunately not available in Kuwait. I sent a message to the app contact and received an auto reply but no follow up since. I don't even bother with this anymore, and just call a cab or flag one down.
  • Unusable in Ecuador Feb 16, 2018

    By ahhjr
    Ecuador street locations frequently don't have numbers and are identified by intersection and other landmarks. I tried using this app twice, once in Quito and just now again in Cuenca (which doesn't have Cabify or Uber). It demanded an exact street address for arguably the most famous museum in Cuenca (Pumapunga). The museum doesn't have a street number that you can locate. I found a numbered location across the street and managed to get picked up. The (fairly popular) destination I'd entered (and which had been located in Google maps, but also didn't have a street number) didn't transfer to the driver's GPS. He tried to enter the "address" a few times while stopped on a busy street, but was unsuccessful. After enough tries and angry horns, we overpaid him for his time and abandoned the idea of getting to where we'd hoped to go. Had had a similar experience in Quito. A fail all around. Wish that Easy Cab had a better system that reflected the reality of Ecuador's addresses.
  • No use at all Nov 25, 2018

    By Riley O' Rally
    Don’t bother to use this App in Bogota, Colombia. All the yellow taxi drivers use this App to their business. You won’t have a chance to get any taxi in La Candelaria area because too many people need a ride. Also the driver won’t locate you correctly. They will text you (in Spanish) first ask your location, which is a hassle for non-Spanish speakers. They want you to pay cash as well. The fate is not standardized. Easy Taxi is a small company will soon go out of business, because even locals hate it. I am deleting this App. Total wast of time and money.
  • Feb 20, 2021

    By Ashley Webster
    Does not operate in my area, i.e. Michigan or anywhere in the US for that matter🙄 I mean why make it to where only one region can use it...so far all the ratings for this app have been correct...this app socks and does not work in the USA☹
  • Just use Uber! Jan 8, 2020

    By Alieapie
    My husband and I used this app while traveling in Peru. We were able to connect just fine to the first destination, but after that it would cancel every ride and say there was a problem with our account. We tried multiple payment options, changed and reinserted our information multiple times, and there was still a problem. Nothing is worst than being literally stranded in an unfamiliar area. In the end we downloaded Uber, and had a lovely drive back home with no problem.
  • Jun 4, 2021

    By Alejandro Barreto
    Ir doesn't work shows me something went wrong when i put my pasword
  • Credit card function doesn't work..HORRIBLE customer support Aug 29, 2018

    By Mosscatski
    Whatever card I use works for about a week then stops. The card is fine and not blocked. I try another card and get the same result the fools in customer support tried arguing that it was because my card is foreign but it is a BANCOLOMBIA CREDIT CARD. The other is Banco Falabela. Now they seem to have installed some email chat bot system and aren't real people anymore. I'm through with Easy Taxi. It's too hard!
  • Major glitch! Feb 17, 2020

    By It's a word!
    I ordered a taxi. I get linked up with a driver that originally said was only 3 minutes away, but switched to 12 once the taxi order was made. But the taxi continued to drive and didn’t reach me for a hour! He was hoping I would cancel and then he would still get paid! So you have taxis that won’t come and pick you up in hopes you will cancel and still be charged a fee!!!
  • Jul 23, 2019

    By diegoebass
    Terrible customer service. We paid the driver with cash but the app still tried to charge my credit card. I complained about this to the customer service email and they only replied that I have a pending transaction to my credit card. I replied again and they never acknowledged the real problem which is that I PAID THE DRIVER WITH CASH!! They now have stopped replying me and my account is blocked. This happened about 2 weeks ago and I never got any resolution.
  • Stopped working and can’t get a response Aug 25, 2018

    By NatGom
    I had been using this app for months and suddenly it stopped working. When I open it, it sometimes shows I’m on a ride and won’t let me order a cab. Whenever I try to order a cab it immediately says no cars available, even though it works when I try another phone. I’ve written 4 emails asking for support. Useless.
  • Jun 18, 2020

    By Mike S
    "Price not available - something went wrong in calculating the journey price." I always receive the same message no matter if I choose short or long trips. I tried in different and several days, routes and times. Why should I insist to be a customer with you? And don't ask me to explain more since it is very clear. São Paulo city, south area.

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