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Ride via taxi affordably, quickly and safely
see more about Easy Taxi, a Cabify app
About Easy Taxi, a Cabify app
Easy is now a Cabify app. In one app we offer you various ways of getting around the city: taxi, car with driver, scooters… with more options being added all the time. Download our app and ride around the city quickly, affordably and safely.
Why choose Cabify?
Our users highlight:
- Safety: in the app you’ll find various different safety functions such as seeing your journey details, sharing your journey with a friend in real time or activating automatic notifications to advise someone when you’ve arrived at your destination.
- Availability:with more services in just one app, you’ll have more cars and taxis available to you and therefore it’ll be even easier to get a journey.
- Price: discover the various transport options we offer in your city, with a range of price and services. And don’t forget to activate your notifications to receive our best promotions.
- Carbon neutral: CO2 emissions in your journeys with Cabify are offset via a project that protects part of the Amazon rainforest. Ride environmentally responsibly!
- Quality: we strive to offer you the best service and we have dedicated passenger and driver support team.
- Transparency: we show you the estimated price before you order your journey, so that you can travel totally relaxed. In some categories taximeter may apply.
What services are available?
Download our app to see our various services and discover which are available in your city.
- Cabify Lite: the ideal option if you want to ride with a private driver at a good price. You can select your preferences such as radio station or car temperature.
- Easy Taxi: the taxis from Easy are now in Cabify. An ideal option for those who want to get around quickly and affordably.
- Cabify Executive: ride with the same options as Lite but in a superior type of vehicle.
- Easy Economy: get around in taxi at an even more affordable price.
- MOVO: we’ve integrated MOVO’s options, such as scooters, into our app.
- Cabify Pets: for those who never want to be separated from their furry friend!
And many more categories! Get the app and see which ones are available in your area.
How can I order a taxi or private car?
Riding with Cabify is very easy. Follow these steps and you’ll soon be exploring every corner of your city:
1. Download Cabify and register.
2. Choose which payment method fits you best: cash payment, card payment… the app will show which options are available in your city.
3. Tell us where you want to ride and which service you prefer: Cabify Lite, Easy Taxi, MOVO…
5. We’ll show you the estimated journey price.
6. Ready! A taxi will come to pick you up.
Where is it available?
Easy’s taxis and Cabify’s cars are available in more than 90 cities across Latin America and Europe. You can find us in: Argentina, Brasil, Chile, Colombia, Ecuador, Mexico, Peru, Spain and Uruguay.
See the full list of all our cities and fares on our website: cabify.com
Why choose Cabify?
Our users highlight:
- Safety: in the app you’ll find various different safety functions such as seeing your journey details, sharing your journey with a friend in real time or activating automatic notifications to advise someone when you’ve arrived at your destination.
- Availability:with more services in just one app, you’ll have more cars and taxis available to you and therefore it’ll be even easier to get a journey.
- Price: discover the various transport options we offer in your city, with a range of price and services. And don’t forget to activate your notifications to receive our best promotions.
- Carbon neutral: CO2 emissions in your journeys with Cabify are offset via a project that protects part of the Amazon rainforest. Ride environmentally responsibly!
- Quality: we strive to offer you the best service and we have dedicated passenger and driver support team.
- Transparency: we show you the estimated price before you order your journey, so that you can travel totally relaxed. In some categories taximeter may apply.
What services are available?
Download our app to see our various services and discover which are available in your city.
- Cabify Lite: the ideal option if you want to ride with a private driver at a good price. You can select your preferences such as radio station or car temperature.
- Easy Taxi: the taxis from Easy are now in Cabify. An ideal option for those who want to get around quickly and affordably.
- Cabify Executive: ride with the same options as Lite but in a superior type of vehicle.
- Easy Economy: get around in taxi at an even more affordable price.
- MOVO: we’ve integrated MOVO’s options, such as scooters, into our app.
- Cabify Pets: for those who never want to be separated from their furry friend!
And many more categories! Get the app and see which ones are available in your area.
How can I order a taxi or private car?
Riding with Cabify is very easy. Follow these steps and you’ll soon be exploring every corner of your city:
1. Download Cabify and register.
2. Choose which payment method fits you best: cash payment, card payment… the app will show which options are available in your city.
3. Tell us where you want to ride and which service you prefer: Cabify Lite, Easy Taxi, MOVO…
5. We’ll show you the estimated journey price.
6. Ready! A taxi will come to pick you up.
Where is it available?
Easy’s taxis and Cabify’s cars are available in more than 90 cities across Latin America and Europe. You can find us in: Argentina, Brasil, Chile, Colombia, Ecuador, Mexico, Peru, Spain and Uruguay.
See the full list of all our cities and fares on our website: cabify.com
Write a Review
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Don’t update! Cabify function ruined Easy
Jul 31, 2019 Easy Taxi used to be the best yellow taxi app in Bogotá. Suddenly on an automatic update (#%*$!) it’s now been taken over by cabify and random strangers come to pick me up in their personal vehicles and tell me to sit up front with them. There is no way to go back. Most awful service ever!!!more -
Dec 1, 2018 The app is safe and great most of the times. But sometimes, in the peak hours, looks like the app assign a service without the authorization of the car driver, when I had called those call drivers to ask why are they moving in other direction, they said they didn't accepted the service and the app assigned it. This makes the person to lose time waiting for a car that is not going to arrive.more -
How do I use cash I don’t have a credit card
Oct 11, 2019 It says on y’all page that you can you cash but when I’m using the the app it don’t say you can use cash. -
Jan 18, 2019 A safe option for rides at reasonable prices. The problem is that it has difficulties finding user's location, which means you have to wait longer until the app finds you, and it won't let you choose your address manually as in other similar apps or simply write it. I haven't been able to use it lately, because it doesn't find my location and while waiting for it, it uses a lot of your data. Please fix it!more -
Oct 11, 2018 I travel quite often for work and I used to use Uber but in Brazil I discover easy and fell in love with it. In order to serve their clients they have given the choice to pay in every possible way. The drivers are well presented and cars well maintained and that is something you one will appreciate when stuck for two hours in traffic. I hope I can use it somewhere else in the world.more
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Nov 27, 2020 "Not available in your country" - like again, why are so many of these apps not restricted to the countries they actually work in. This is about the 8th app in a row I've downloaded looking for a rideshare that works that doesn't service my entire continent in any capacitymore -
Unusable in Ecuador
Feb 16, 2018 Ecuador street locations frequently don't have numbers and are identified by intersection and other landmarks. I tried using this app twice, once in Quito and just now again in Cuenca (which doesn't have Cabify or Uber). It demanded an exact street address for arguably the most famous museum in Cuenca (Pumapunga). The museum doesn't have a street number that you can locate. I found a numbered location across the street and managed to get picked up. The (fairly popular) destination I'd entered (and which had been located in Google maps, but also didn't have a street number) didn't transfer to the driver's GPS. He tried to enter the "address" a few times while stopped on a busy street, but was unsuccessful. After enough tries and angry horns, we overpaid him for his time and abandoned the idea of getting to where we'd hoped to go. Had had a similar experience in Quito. A fail all around. Wish that Easy Cab had a better system that reflected the reality of Ecuador's addresses.more -
Nov 30, 2020 Nothing easy here need a taxi get stuck as it doesn't accept my ID nummer Complicated uneasy taxi -
Oct 18, 2020 Keeps telling me that something is wrong with my payment method. I have added every card I have. -
No use at all
Nov 25, 2018 Don’t bother to use this App in Bogota, Colombia. All the yellow taxi drivers use this App to their business. You won’t have a chance to get any taxi in La Candelaria area because too many people need a ride. Also the driver won’t locate you correctly. They will text you (in Spanish) first ask your location, which is a hassle for non-Spanish speakers. They want you to pay cash as well. The fate is not standardized. Easy Taxi is a small company will soon go out of business, because even locals hate it. I am deleting this App. Total wast of time and money.more
- The largest on-demand transportation app in Latam, Saudi Arabia, and Jordan, awarded 5 years in succession for its pioneering ridesharing services
- Also available in major cities of countries worldwide: Argentina, Brazil, Chile, Columbia, Costa Rica, Ecuador, Mexico, Peru, Venezuela, & more
- Even book your next ride with your smartwatch! Fully compatible with most smartwatch widgets for one-tap cab calling
Reviewed by Kaylin on February 9, 2018
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Don’t update! Cabify function ruined Easy
Jul 31, 2019 Easy Taxi used to be the best yellow taxi app in Bogotá. Suddenly on an automatic update (#%*$!) it’s now been taken over by cabify and random strangers come to pick me up in their personal vehicles and tell me to sit up front with them. There is no way to go back. Most awful service ever!!!more -
How do I use cash I don’t have a credit card
Oct 11, 2019 It says on y’all page that you can you cash but when I’m using the the app it don’t say you can use cash. -
Good enough
Sep 29, 2017 Sometimes the app fail therefore I give you 3 stars But the drivers are the best I strongly recommend them! -
safe in peru
May 14, 2019 love it! i think this app is more safe than uber here in Peru. You can pay cash as well ! -
Easy and Safe
Aug 1, 2019 Loved it. Works like Uber in every way. Love that I get the price ahead so I don't get bamboozled .
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Dec 1, 2018 The app is safe and great most of the times. But sometimes, in the peak hours, looks like the app assign a service without the authorization of the car driver, when I had called those call drivers to ask why are they moving in other direction, they said they didn't accepted the service and the app assigned it. This makes the person to lose time waiting for a car that is not going to arrive.more -
Jan 18, 2019 A safe option for rides at reasonable prices. The problem is that it has difficulties finding user's location, which means you have to wait longer until the app finds you, and it won't let you choose your address manually as in other similar apps or simply write it. I haven't been able to use it lately, because it doesn't find my location and while waiting for it, it uses a lot of your data. Please fix it!more -
Oct 11, 2018 I travel quite often for work and I used to use Uber but in Brazil I discover easy and fell in love with it. In order to serve their clients they have given the choice to pay in every possible way. The drivers are well presented and cars well maintained and that is something you one will appreciate when stuck for two hours in traffic. I hope I can use it somewhere else in the world.more -
App does not work
Jan 1, 2020 How is this app supposed to work when it will it even accept my credit card? I even chose to use cash and the app still will not order a taxi. -
Not too shabby
Sep 17, 2017 Decent service. Not the fastest. Often cheaper than Uber.
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Apr 3, 2019 App is easy to use but allows for the drivers to calculate in additional charges at the end of the trip. There is no way for a rider to know how much they will pay until arrival. Developers of the app need to include tolls along routes to give better estimates for the riders.more -
Good app!
May 9, 2018 Gets the job done, although it’s light years away from the competition like UBER or Cabify. It’s glitchy and have some bugs. Also taxi drivers are part of the problem because their lack of understanding of the technology renders bad service.more -
Dec 31, 2018 Nice and efficient app, but it had problems finding me, asking to try again later. This is not helpful in a taxi app, as one needs transport immefitely. I uninstalled the app and then installed it again. I hope it works better now.more -
Bad gps
Feb 13, 2020 So far the few times that I’ve used it, the gps is very faulty. Once I order the taxi I have to send a text message to correct the pick up address. Otherwise the service has been very good. -
Fair bu can’t put 2 stops in
Feb 3, 2020 This app would be better if I could put two stops in similar to how are used Uber.
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Oct 18, 2020 Keeps telling me that something is wrong with my payment method. I have added every card I have. -
Sep 18, 2018 I would'nt recommend this app because lot of the drivers, even though you put the address in the app, they don't know where they're going they asking you for directions or end up getting lost, wasting your time -it's just an unprofessional experience. A driver I took yesterday even made me miss an important appointment by taking me to a totally different address than the one I put in the app. just an overall unprofessional experience with easytaxi and taxis in general in Medellín. I'll just stick with Uber, the Metro or other methods of transport and do everything in my power to avoid taxis - especially while in Colombia.more -
Dec 29, 2019 The app is like a taxi version for Uber, that prayers legally in Colombia. Service is pretty much alike, but the quality of service by drivers is far inferior. The most worrying thing comes with the pricing: the app suggest some prices, but at the end of the day it's the taxi driver who decides how to modify them. He does so at will (there's no km/$$) rate it seems, so he can cheat you if you don't pay attention and know the price of your route in traditional taxis already.more -
It’s good but...
Jul 22, 2018 When the address returned by the google map is wrong, the place address does not match the real life coordinates of the place and the app only obey the address, but the coordinates must have priority over the address because the coordinates is the place where I really am.more -
Jan 2, 2019 I tried to use the app to get a ride home on New Year's Eve and it kept on closing on me. Now I'm trying to change to a new credit card but no matter what I do it won't let me confirm the new card. Prior to this it worked fine, but not much use now if I can't even get the app to work.more
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Nov 27, 2020 "Not available in your country" - like again, why are so many of these apps not restricted to the countries they actually work in. This is about the 8th app in a row I've downloaded looking for a rideshare that works that doesn't service my entire continent in any capacitymore -
Unusable in Ecuador
Feb 16, 2018 Ecuador street locations frequently don't have numbers and are identified by intersection and other landmarks. I tried using this app twice, once in Quito and just now again in Cuenca (which doesn't have Cabify or Uber). It demanded an exact street address for arguably the most famous museum in Cuenca (Pumapunga). The museum doesn't have a street number that you can locate. I found a numbered location across the street and managed to get picked up. The (fairly popular) destination I'd entered (and which had been located in Google maps, but also didn't have a street number) didn't transfer to the driver's GPS. He tried to enter the "address" a few times while stopped on a busy street, but was unsuccessful. After enough tries and angry horns, we overpaid him for his time and abandoned the idea of getting to where we'd hoped to go. Had had a similar experience in Quito. A fail all around. Wish that Easy Cab had a better system that reflected the reality of Ecuador's addresses.more -
Nov 30, 2020 Nothing easy here need a taxi get stuck as it doesn't accept my ID nummer Complicated uneasy taxi -
No use at all
Nov 25, 2018 Don’t bother to use this App in Bogota, Colombia. All the yellow taxi drivers use this App to their business. You won’t have a chance to get any taxi in La Candelaria area because too many people need a ride. Also the driver won’t locate you correctly. They will text you (in Spanish) first ask your location, which is a hassle for non-Spanish speakers. They want you to pay cash as well. The fate is not standardized. Easy Taxi is a small company will soon go out of business, because even locals hate it. I am deleting this App. Total wast of time and money.more -
Nov 7, 2020 This App appears to be as Fascist as its parent, Cabify. Users can not use Credit Cards as a payment option without providing a copy of their Credit Card and Passport. I do not trust this company with my personal information. Deleting immediately.more
What’s Groovy
I live in Bogota, Colombia. Last two updates did something to the app location. Now when I use the map to pinpoint my location, it displays an address one or two blocks away. This is really frustrating as the taxi drivers get upset with me because they think I am putting in the wrong address!?
This app used to work nicely, but not anymore.
more
less
What’s Subpar
I am not able to register. The app has a problem to send SMS to every possible number
more
less
Filter Reviews
-
Don’t update! Cabify function ruined Easy
Easy Taxi used to be the best yellow taxi app in Bogotá. Suddenly on an automatic update (#%*$!) it’s now been taken over by cabify and random strangers come to pick me up in their personal vehicles and tell me to sit up front with them. There is no way to go back. Most awful service ever!!! -
The app is safe and great most of the times. But sometimes, in the peak hours, looks like the app assign a service without the authorization of the car driver, when I had called those call drivers to ask why are they moving in other direction, they said they didn't accepted the service and the app assigned it. This makes the person to lose time waiting for a car that is not going to arrive.
-
How do I use cash I don’t have a credit card
It says on y’all page that you can you cash but when I’m using the the app it don’t say you can use cash. -
A safe option for rides at reasonable prices. The problem is that it has difficulties finding user's location, which means you have to wait longer until the app finds you, and it won't let you choose your address manually as in other similar apps or simply write it. I haven't been able to use it lately, because it doesn't find my location and while waiting for it, it uses a lot of your data. Please fix it!
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I travel quite often for work and I used to use Uber but in Brazil I discover easy and fell in love with it. In order to serve their clients they have given the choice to pay in every possible way. The drivers are well presented and cars well maintained and that is something you one will appreciate when stuck for two hours in traffic. I hope I can use it somewhere else in the world.
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Good enough
Sometimes the app fail therefore I give you 3 stars But the drivers are the best I strongly recommend them! -
App does not work
How is this app supposed to work when it will it even accept my credit card? I even chose to use cash and the app still will not order a taxi. -
App is easy to use but allows for the drivers to calculate in additional charges at the end of the trip. There is no way for a rider to know how much they will pay until arrival. Developers of the app need to include tolls along routes to give better estimates for the riders.
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Good app!
Gets the job done, although it’s light years away from the competition like UBER or Cabify. It’s glitchy and have some bugs. Also taxi drivers are part of the problem because their lack of understanding of the technology renders bad service. -
Nice and efficient app, but it had problems finding me, asking to try again later. This is not helpful in a taxi app, as one needs transport immefitely. I uninstalled the app and then installed it again. I hope it works better now.
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Bom
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MGE taxi. NCR. @ region 1.2.and 3. former probisyal bus to NORTH.
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Good
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Cool
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Hi, I'm not getting the sms with the activation code, I'm from Uruguay.
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Gracias..
Muy oportuno y rápido el servicio -
Mejorar las direcciones
Mejorar el gps -
Completar App
No hay posibilidad de cambiar o ajustar el destino como existía en Uber -
Excelente
Excelente app felicitaciones. -
Great Service !
Love it ..easy to use and very professional drivers .👍🏼
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Don’t update! Cabify function ruined Easy
Easy Taxi used to be the best yellow taxi app in Bogotá. Suddenly on an automatic update (#%*$!) it’s now been taken over by cabify and random strangers come to pick me up in their personal vehicles and tell me to sit up front with them. There is no way to go back. Most awful service ever!!! -
How do I use cash I don’t have a credit card
It says on y’all page that you can you cash but when I’m using the the app it don’t say you can use cash. -
Good enough
Sometimes the app fail therefore I give you 3 stars But the drivers are the best I strongly recommend them! -
safe in peru
love it! i think this app is more safe than uber here in Peru. You can pay cash as well ! -
Easy and Safe
Loved it. Works like Uber in every way. Love that I get the price ahead so I don't get bamboozled . -
Easy taxi IS easy
Love this app! Even here in Cancun is helpful, safe and help us save. Keep it up! Thanks! -
Great Service !
Love it ..easy to use and very professional drivers .👍🏼 -
Time in essence delivered by professional
Thank you -
Great service!
Clean car, very polite driver, dressed in clean white shirt and tie! Thank you very much! -
Great App
Easy to use, fast response, very pleased
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The app is safe and great most of the times. But sometimes, in the peak hours, looks like the app assign a service without the authorization of the car driver, when I had called those call drivers to ask why are they moving in other direction, they said they didn't accepted the service and the app assigned it. This makes the person to lose time waiting for a car that is not going to arrive.
-
A safe option for rides at reasonable prices. The problem is that it has difficulties finding user's location, which means you have to wait longer until the app finds you, and it won't let you choose your address manually as in other similar apps or simply write it. I haven't been able to use it lately, because it doesn't find my location and while waiting for it, it uses a lot of your data. Please fix it!
-
I travel quite often for work and I used to use Uber but in Brazil I discover easy and fell in love with it. In order to serve their clients they have given the choice to pay in every possible way. The drivers are well presented and cars well maintained and that is something you one will appreciate when stuck for two hours in traffic. I hope I can use it somewhere else in the world.
-
App does not work
How is this app supposed to work when it will it even accept my credit card? I even chose to use cash and the app still will not order a taxi. -
Not too shabby
Decent service. Not the fastest. Often cheaper than Uber. -
Fail on localization
Overall this is a very good application and like for many others it has made my life much easier. No more long minutes trying to call taxi services without success. Reason for 4 stars is it does not identifies correctly the number of the street where you are located,so you have to enter it manually. Sometimes you don't exactly the number where you are, or even worse when the app returns an error saying number is not found. Once this problem is fixed this will be a 5 stars app -
Like it
I like this app and the service it provides. I have tried it during my stay in Riyadh. I hope it can expand its services to more areas, specifically - to my interest - at Makkah. This will be very beneficial for both parties, the investors and the customers, whether they were local residents or visitors, especially during Ramadan and Hajj season. -
Great App
I think this app is an innovative way to connect both customers and taxi drivers together to help ensure that the person gets a taxi as quick as possible wherever they may be. Overall I like the design and simplicity of the app and I hope to see it further improve in the future. -
Payment with iPhone crashes
Credit card payment with iPhone 5 does not work if you close the app after requesting taxi. Most taxis do not accept credit cards so you HAVE to have cash otherwise they do not accept your request for pick up. Love the app otherwise though.... -
Good but can improve
The apps is so far the best for getting a taxi, however it cannot let me delete my favourite address. It kept saying error. Please fix it. And would be great if we can add the address in advance instead of after we called a taxi. That would make it easier.
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App is easy to use but allows for the drivers to calculate in additional charges at the end of the trip. There is no way for a rider to know how much they will pay until arrival. Developers of the app need to include tolls along routes to give better estimates for the riders.
-
Good app!
Gets the job done, although it’s light years away from the competition like UBER or Cabify. It’s glitchy and have some bugs. Also taxi drivers are part of the problem because their lack of understanding of the technology renders bad service. -
Nice and efficient app, but it had problems finding me, asking to try again later. This is not helpful in a taxi app, as one needs transport immefitely. I uninstalled the app and then installed it again. I hope it works better now.
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Bad gps
So far the few times that I’ve used it, the gps is very faulty. Once I order the taxi I have to send a text message to correct the pick up address. Otherwise the service has been very good. -
Fair bu can’t put 2 stops in
This app would be better if I could put two stops in similar to how are used Uber. -
Last update killed the app
Its crashing to springboard now... ipad app works fine tho! -
Need to improve / Precisa melhorar
Error on setting initial location by GPS Erro ao definir local de partida via GPS No possibility to cancel a ride Sem possibilidade de cancelar uma chamada -
Great Idea, Needs Some Improvement
First, I am glad this app exists. We were in Quito, Ecuador and they do not have Uber and it can be dangerous to get in the wrong taxi. Everyone advised us to use Easy Taxi for safety. We did run into a couple issues. 1) the app froze on my friend while she was using it. The driver did not come to where we were and we could not cancel him or communicate with him, 2) the GPS could use a little more work 3) I could not figure out how to use the pay with pin feature, so if that could be made more intuitive that would be great. -
I need features
I use this app a lot and I love it, but there is a lot of things I hate about it too. First, I need an easy way to create my favorite addresses without the need to use them first, this is because the addresses I get from the location system are not accurate at all. Second, I think there should be a way to rate the drivers because not everyone are as nice as you might spect and could be useful be aware of it by a rate system or review. -
Great as long as it isn't raining
I've used this almost every day and while it's useful to get my kids to school in the morning, find it pretty cr** during rush hour or rain. Either the driver gets lost, or no one ever answers if it's raining -- but I still get a "taxi arrived" notice!!! Which means it's a big fat black mark for me if I "cancel" my non existent ride. Pretty C grade at the moment.
Filter Reviews
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"Not available in your country" - like again, why are so many of these apps not restricted to the countries they actually work in. This is about the 8th app in a row I've downloaded looking for a rideshare that works that doesn't service my entire continent in any capacity
-
Unusable in Ecuador
Ecuador street locations frequently don't have numbers and are identified by intersection and other landmarks. I tried using this app twice, once in Quito and just now again in Cuenca (which doesn't have Cabify or Uber). It demanded an exact street address for arguably the most famous museum in Cuenca (Pumapunga). The museum doesn't have a street number that you can locate. I found a numbered location across the street and managed to get picked up. The (fairly popular) destination I'd entered (and which had been located in Google maps, but also didn't have a street number) didn't transfer to the driver's GPS. He tried to enter the "address" a few times while stopped on a busy street, but was unsuccessful. After enough tries and angry horns, we overpaid him for his time and abandoned the idea of getting to where we'd hoped to go. Had had a similar experience in Quito. A fail all around. Wish that Easy Cab had a better system that reflected the reality of Ecuador's addresses. -
Nothing easy here need a taxi get stuck as it doesn't accept my ID nummer Complicated uneasy taxi
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Keeps telling me that something is wrong with my payment method. I have added every card I have.
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No use at all
Don’t bother to use this App in Bogota, Colombia. All the yellow taxi drivers use this App to their business. You won’t have a chance to get any taxi in La Candelaria area because too many people need a ride. Also the driver won’t locate you correctly. They will text you (in Spanish) first ask your location, which is a hassle for non-Spanish speakers. They want you to pay cash as well. The fate is not standardized. Easy Taxi is a small company will soon go out of business, because even locals hate it. I am deleting this App. Total wast of time and money. -
This App appears to be as Fascist as its parent, Cabify. Users can not use Credit Cards as a payment option without providing a copy of their Credit Card and Passport. I do not trust this company with my personal information. Deleting immediately.
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Just use Uber!
My husband and I used this app while traveling in Peru. We were able to connect just fine to the first destination, but after that it would cancel every ride and say there was a problem with our account. We tried multiple payment options, changed and reinserted our information multiple times, and there was still a problem. Nothing is worst than being literally stranded in an unfamiliar area. In the end we downloaded Uber, and had a lovely drive back home with no problem. -
Credit card function doesn't work..HORRIBLE customer support
Whatever card I use works for about a week then stops. The card is fine and not blocked. I try another card and get the same result the fools in customer support tried arguing that it was because my card is foreign but it is a BANCOLOMBIA CREDIT CARD. The other is Banco Falabela. Now they seem to have installed some email chat bot system and aren't real people anymore. I'm through with Easy Taxi. It's too hard! -
Terrible customer service. We paid the driver with cash but the app still tried to charge my credit card. I complained about this to the customer service email and they only replied that I have a pending transaction to my credit card. I replied again and they never acknowledged the real problem which is that I PAID THE DRIVER WITH CASH!! They now have stopped replying me and my account is blocked. This happened about 2 weeks ago and I never got any resolution.
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Major glitch!
I ordered a taxi. I get linked up with a driver that originally said was only 3 minutes away, but switched to 12 once the taxi order was made. But the taxi continued to drive and didn’t reach me for a hour! He was hoping I would cancel and then he would still get paid! So you have taxis that won’t come and pick you up in hopes you will cancel and still be charged a fee!!!
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Really bad customer service
I’ve use this app in a daily basis for the past 2 months, great service by the drivers, but awful by the customer service. They’re unable to make refunds when there’s any issues with the journeys, their customer service takes weeks to get a response and they don’t care about their customers at all. If you can better use UBER. -
I am not able to register. The app has a problem to send SMS to every possible number
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Los conductores cobran de más al momento de finalizar un viaje pero eso no es lo más grave luego de reportarlo cabify trata de devolverte el dinero pero con fechas de vencimiento estipuladas solo para que sigas usando el servicio cuando te están es robando de frente mal servicio y aplicación.
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Lo peor que hay!! Se me perdió una bolsa en un taxi y la empresa me responde que el taxista no encontró nada! Sabiendo que si lo tiene el taxista! Vino a entregar a las 3 am y tocó en una puerta que no era y se volvió a llevar el paquete! Pero más sin embargo responden que el paquete no lo encontraron! MENTIROSOS!
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LADRONES. COGEN UNA CARRERA Y ACTIVAN EL TAXÍMETRO SIN RECOGER AL PASAJERO. LUEGO SE PREGUNTAN PORQUÉ SE PREFIERE UBER.
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Nothing easy here need a taxi get stuck as it doesn't accept my ID nummer Complicated uneasy taxi
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"Not available in your country" - like again, why are so many of these apps not restricted to the countries they actually work in. This is about the 8th app in a row I've downloaded looking for a rideshare that works that doesn't service my entire continent in any capacity
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👎
In Guadalajara, Mexico: No taxis available. Not recommended. -
This App appears to be as Fascist as its parent, Cabify. Users can not use Credit Cards as a payment option without providing a copy of their Credit Card and Passport. I do not trust this company with my personal information. Deleting immediately.
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I installed this In new york ..never got an sms .. tried many times
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Keeps telling me that something is wrong with my payment method. I have added every card I have.
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I would'nt recommend this app because lot of the drivers, even though you put the address in the app, they don't know where they're going they asking you for directions or end up getting lost, wasting your time -it's just an unprofessional experience. A driver I took yesterday even made me miss an important appointment by taking me to a totally different address than the one I put in the app. just an overall unprofessional experience with easytaxi and taxis in general in Medellín. I'll just stick with Uber, the Metro or other methods of transport and do everything in my power to avoid taxis - especially while in Colombia.
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The app is like a taxi version for Uber, that prayers legally in Colombia. Service is pretty much alike, but the quality of service by drivers is far inferior. The most worrying thing comes with the pricing: the app suggest some prices, but at the end of the day it's the taxi driver who decides how to modify them. He does so at will (there's no km/$$) rate it seems, so he can cheat you if you don't pay attention and know the price of your route in traditional taxis already.
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It’s good but...
When the address returned by the google map is wrong, the place address does not match the real life coordinates of the place and the app only obey the address, but the coordinates must have priority over the address because the coordinates is the place where I really am. -
I tried to use the app to get a ride home on New Year's Eve and it kept on closing on me. Now I'm trying to change to a new credit card but no matter what I do it won't let me confirm the new card. Prior to this it worked fine, but not much use now if I can't even get the app to work.
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The app is regular. I can't use debit card as pay method. I can't refine neither beginning and ending addresses on the map. Usually the drivers don't accept cards as a pay method. It'd good if appear important places on the map that permits set the location when starting the ride request.
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VERY buggy and dysfunctional
EasyTaxi isn't ready for prime time. Although the front end is sporting a spiffy new design, I've had notable problems all three times I've tried to use it to actually PAY for a cab. The data continually "times out" before the driver can get paid via my credit card, forcing me to pay in cash. Kinda defeats the purpose, and and in some countries, you never know if the drivers are simply being shady to avoid cc fees. This never happens when I use Uber. Also, there are bizarre language barriers. Although I speak English, when I use the app overseas I get a bizarre mixture of notifications, some in English and some in the local language. The app should clearly be configured to maintain a language structure regardless of location. If you don't speak the language, you'd truly be lost. There are additional bugs as well, including the silly "count down" to when a driver will arrive, which continually resets when it reaches zero. I prefer Uber's system of showing me, via a map, where the cars actually are. It makes it far easier to see when your car is going to arrive. With some infrastructure improvements, Easy Taxi could compete with Uber, but it isn't there yet. They have a very faulty product on their hands right now. -
Why did you complicate things??
Sometimes simple is best! The old version worked very well...this new version has too many bugs! Inaccurate driver locations(GPS), inaccurate driver "time to arrive", no driver distance, no means to provide feedback on individual rides, cancels ride request when attempting to SMS driver, no ride history...nice try, but you better get back on the drawing board...there are other "games" in town! Was just becoming an EasyTaxi fanatic and telling all about its great service...this will have to be put on hold until these issues are fixed! -
Useless so far
I've tried to use this app in Kuwait and it's a total waste of time. Half the time no drivers are available and the other half the driver either wanted to charge me double the so-called "fixed rate" for the route -and refused to negotiate, or just canceled for no reason. This never happened to me in Uber, a way better service, yet unfortunately not available in Kuwait. I sent a message to the app contact and received an auto reply but no follow up since. I don't even bother with this anymore, and just call a cab or flag one down. -
Says Password is Wrong
This app worked great for a day in Lima, but eventually it logged me out and I have not been able to sign back in. It keeps telling me my password is wrong. I've reset my password at least 5 times and tried deleting and redownloading the app with no luck. It also did the same thing to my boyfriend. Very disappointing!
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"Not available in your country" - like again, why are so many of these apps not restricted to the countries they actually work in. This is about the 8th app in a row I've downloaded looking for a rideshare that works that doesn't service my entire continent in any capacity
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Unusable in Ecuador
Ecuador street locations frequently don't have numbers and are identified by intersection and other landmarks. I tried using this app twice, once in Quito and just now again in Cuenca (which doesn't have Cabify or Uber). It demanded an exact street address for arguably the most famous museum in Cuenca (Pumapunga). The museum doesn't have a street number that you can locate. I found a numbered location across the street and managed to get picked up. The (fairly popular) destination I'd entered (and which had been located in Google maps, but also didn't have a street number) didn't transfer to the driver's GPS. He tried to enter the "address" a few times while stopped on a busy street, but was unsuccessful. After enough tries and angry horns, we overpaid him for his time and abandoned the idea of getting to where we'd hoped to go. Had had a similar experience in Quito. A fail all around. Wish that Easy Cab had a better system that reflected the reality of Ecuador's addresses. -
Nothing easy here need a taxi get stuck as it doesn't accept my ID nummer Complicated uneasy taxi
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No use at all
Don’t bother to use this App in Bogota, Colombia. All the yellow taxi drivers use this App to their business. You won’t have a chance to get any taxi in La Candelaria area because too many people need a ride. Also the driver won’t locate you correctly. They will text you (in Spanish) first ask your location, which is a hassle for non-Spanish speakers. They want you to pay cash as well. The fate is not standardized. Easy Taxi is a small company will soon go out of business, because even locals hate it. I am deleting this App. Total wast of time and money. -
This App appears to be as Fascist as its parent, Cabify. Users can not use Credit Cards as a payment option without providing a copy of their Credit Card and Passport. I do not trust this company with my personal information. Deleting immediately.
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Just use Uber!
My husband and I used this app while traveling in Peru. We were able to connect just fine to the first destination, but after that it would cancel every ride and say there was a problem with our account. We tried multiple payment options, changed and reinserted our information multiple times, and there was still a problem. Nothing is worst than being literally stranded in an unfamiliar area. In the end we downloaded Uber, and had a lovely drive back home with no problem. -
Credit card function doesn't work..HORRIBLE customer support
Whatever card I use works for about a week then stops. The card is fine and not blocked. I try another card and get the same result the fools in customer support tried arguing that it was because my card is foreign but it is a BANCOLOMBIA CREDIT CARD. The other is Banco Falabela. Now they seem to have installed some email chat bot system and aren't real people anymore. I'm through with Easy Taxi. It's too hard! -
Terrible customer service. We paid the driver with cash but the app still tried to charge my credit card. I complained about this to the customer service email and they only replied that I have a pending transaction to my credit card. I replied again and they never acknowledged the real problem which is that I PAID THE DRIVER WITH CASH!! They now have stopped replying me and my account is blocked. This happened about 2 weeks ago and I never got any resolution.
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Major glitch!
I ordered a taxi. I get linked up with a driver that originally said was only 3 minutes away, but switched to 12 once the taxi order was made. But the taxi continued to drive and didn’t reach me for a hour! He was hoping I would cancel and then he would still get paid! So you have taxis that won’t come and pick you up in hopes you will cancel and still be charged a fee!!! -
Stopped working and can’t get a response
I had been using this app for months and suddenly it stopped working. When I open it, it sometimes shows I’m on a ride and won’t let me order a cab. Whenever I try to order a cab it immediately says no cars available, even though it works when I try another phone. I’ve written 4 emails asking for support. Useless.
- The largest on-demand transportation app in Latam, Saudi Arabia, and Jordan, awarded 5 years in succession for its pioneering ridesharing services
- Also available in major cities of countries worldwide: Argentina, Brazil, Chile, Columbia, Costa Rica, Ecuador, Mexico, Peru, Venezuela, & more
- Even book your next ride with your smartwatch! Fully compatible with most smartwatch widgets for one-tap cab calling
Reviewed by Kaylin on February 9, 2018
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Release Notes
7.61.0
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