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Ride via taxi affordably, quickly and safely
see more about Easy Taxi, a Cabify app
About Easy Taxi, a Cabify app
Easy is now a Cabify app. In one app we offer you various ways of getting around the city: taxi, car with driver, scooters… with more options being added all the time. Download our app and ride around the city quickly, affordably and safely.
Why choose Cabify?
Our users highlight:
- Safety: in the app you’ll find various different safety functions such as seeing your journey details, sharing your journey with a friend in real time or activating automatic notifications to advise someone when you’ve arrived at your destination.
- Availability:with more services in just one app, you’ll have more cars and taxis available to you and therefore it’ll be even easier to get a journey.
- Price: discover the various transport options we offer in your city, with a range of price and services. And don’t forget to activate your notifications to receive our best promotions.
- Carbon neutral: CO2 emissions in your journeys with Cabify are offset via a project that protects part of the Amazon rainforest. Ride environmentally responsibly!
- Quality: we strive to offer you the best service and we have dedicated passenger and driver support team.
- Transparency: we show you the estimated price before you order your journey, so that you can travel totally relaxed. In some categories taximeter may apply.
What services are available?
Download our app to see our various services and discover which are available in your city.
- Cabify Lite: the ideal option if you want to ride with a private driver at a good price. You can select your preferences such as radio station or car temperature.
- Easy Taxi: the taxis from Easy are now in Cabify. An ideal option for those who want to get around quickly and affordably.
- Cabify Executive: ride with the same options as Lite but in a superior type of vehicle.
- Easy Economy: get around in taxi at an even more affordable price.
- MOVO: we’ve integrated MOVO’s options, such as scooters, into our app.
- Cabify Pets: for those who never want to be separated from their furry friend!
And many more categories! Get the app and see which ones are available in your area.
How can I order a taxi or private car?
Riding with Cabify is very easy. Follow these steps and you’ll soon be exploring every corner of your city:
1. Download Cabify and register.
2. Choose which payment method fits you best: cash payment, card payment… the app will show which options are available in your city.
3. Tell us where you want to ride and which service you prefer: Cabify Lite, Easy Taxi, MOVO…
5. We’ll show you the estimated journey price.
6. Ready! A taxi will come to pick you up.
Where is it available?
Easy’s taxis and Cabify’s cars are available in more than 90 cities across Latin America and Europe. You can find us in: Argentina, Brasil, Chile, Colombia, Dominican Republic, Ecuador, Mexico, Panama, Peru, Spain and Uruguay.
See the full list of all our cities and fares on our website: cabify.com
Why choose Cabify?
Our users highlight:
- Safety: in the app you’ll find various different safety functions such as seeing your journey details, sharing your journey with a friend in real time or activating automatic notifications to advise someone when you’ve arrived at your destination.
- Availability:with more services in just one app, you’ll have more cars and taxis available to you and therefore it’ll be even easier to get a journey.
- Price: discover the various transport options we offer in your city, with a range of price and services. And don’t forget to activate your notifications to receive our best promotions.
- Carbon neutral: CO2 emissions in your journeys with Cabify are offset via a project that protects part of the Amazon rainforest. Ride environmentally responsibly!
- Quality: we strive to offer you the best service and we have dedicated passenger and driver support team.
- Transparency: we show you the estimated price before you order your journey, so that you can travel totally relaxed. In some categories taximeter may apply.
What services are available?
Download our app to see our various services and discover which are available in your city.
- Cabify Lite: the ideal option if you want to ride with a private driver at a good price. You can select your preferences such as radio station or car temperature.
- Easy Taxi: the taxis from Easy are now in Cabify. An ideal option for those who want to get around quickly and affordably.
- Cabify Executive: ride with the same options as Lite but in a superior type of vehicle.
- Easy Economy: get around in taxi at an even more affordable price.
- MOVO: we’ve integrated MOVO’s options, such as scooters, into our app.
- Cabify Pets: for those who never want to be separated from their furry friend!
And many more categories! Get the app and see which ones are available in your area.
How can I order a taxi or private car?
Riding with Cabify is very easy. Follow these steps and you’ll soon be exploring every corner of your city:
1. Download Cabify and register.
2. Choose which payment method fits you best: cash payment, card payment… the app will show which options are available in your city.
3. Tell us where you want to ride and which service you prefer: Cabify Lite, Easy Taxi, MOVO…
5. We’ll show you the estimated journey price.
6. Ready! A taxi will come to pick you up.
Where is it available?
Easy’s taxis and Cabify’s cars are available in more than 90 cities across Latin America and Europe. You can find us in: Argentina, Brasil, Chile, Colombia, Dominican Republic, Ecuador, Mexico, Panama, Peru, Spain and Uruguay.
See the full list of all our cities and fares on our website: cabify.com
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Jan 18, 2019 A safe option for rides at reasonable prices. The problem is that it has difficulties finding user's location, which means you have to wait longer until the app finds you, and it won't let you choose your address manually as in other similar apps or simply write it. I haven't been able to use it lately, because it doesn't find my location and while waiting for it, it uses a lot of your data. Please fix it!more -
Dec 1, 2018 The app is safe and great most of the times. But sometimes, in the peak hours, looks like the app assign a service without the authorization of the car driver, when I had called those call drivers to ask why are they moving in other direction, they said they didn't accepted the service and the app assigned it. This makes the person to lose time waiting for a car that is not going to arrive.more -
Don’t update! Cabify function ruined Easy
Jul 31, 2019 Easy Taxi used to be the best yellow taxi app in Bogotá. Suddenly on an automatic update (#%*$!) it’s now been taken over by cabify and random strangers come to pick me up in their personal vehicles and tell me to sit up front with them. There is no way to go back. Most awful service ever!!!more -
Dec 31, 2018 Nice and efficient app, but it had problems finding me, asking to try again later. This is not helpful in a taxi app, as one needs transport immefitely. I uninstalled the app and then installed it again. I hope it works better now.more -
How do I use cash I don’t have a credit card
Oct 11, 2019 It says on y’all page that you can you cash but when I’m using the the app it don’t say you can use cash.more
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Unusable in Ecuador
Feb 16, 2018 Ecuador street locations frequently don't have numbers and are identified by intersection and other landmarks. I tried using this app twice, once in Quito and just now again in Cuenca (which doesn't have Cabify or Uber). It demanded an exact street address for arguably the most famous museum in Cuenca (Pumapunga). The museum doesn't have a street number that you can locate. I found a numbered location across the street and managed to get picked up. The (fairly popular) destination I'd entered (and which had been located in Google maps, but also didn't have a street number) didn't transfer to the driver's GPS. He tried to enter the "address" a few times while stopped on a busy street, but was unsuccessful. After enough tries and angry horns, we overpaid him for his time and abandoned the idea of getting to where we'd hoped to go. Had had a similar experience in Quito. A fail all around. Wish that Easy Cab had a better system that reflected the reality of Ecuador's addresses.more -
Jan 2, 2019 I tried to use the app to get a ride home on New Year's Eve and it kept on closing on me. Now I'm trying to change to a new credit card but no matter what I do it won't let me confirm the new card. Prior to this it worked fine, but not much use now if I can't even get the app to work.more -
No use at all
Nov 25, 2018 Don’t bother to use this App in Bogota, Colombia. All the yellow taxi drivers use this App to their business. You won’t have a chance to get any taxi in La Candelaria area because too many people need a ride. Also the driver won’t locate you correctly. They will text you (in Spanish) first ask your location, which is a hassle for non-Spanish speakers. They want you to pay cash as well. The fate is not standardized. Easy Taxi is a small company will soon go out of business, because even locals hate it. I am deleting this App. Total wast of time and money.more -
Dec 8, 2019 The App is not currently working as expected in Android. When you request a Taxi the presented state in the UI keeps showing "searching" and never confirms your driver. However, a driver has actually accepted your trip and if you wait you'll get the proper notif and a taxi will be there for your ride. Please fix this inconsistent UI state since it's extremely confusing and you couldn't know the state of the req trip and when you arrive to your dest you can't validate how much to pay either.more -
Just use Uber!
Jan 8, 2020 My husband and I used this app while traveling in Peru. We were able to connect just fine to the first destination, but after that it would cancel every ride and say there was a problem with our account. We tried multiple payment options, changed and reinserted our information multiple times, and there was still a problem. Nothing is worst than being literally stranded in an unfamiliar area. In the end we downloaded Uber, and had a lovely drive back home with no problem.more
- The largest on-demand transportation app in Latam, Saudi Arabia, and Jordan, awarded 5 years in succession for its pioneering ridesharing services
- Also available in major cities of countries worldwide: Argentina, Brazil, Chile, Columbia, Costa Rica, Ecuador, Mexico, Peru, Venezuela, & more
- Even book your next ride with your smartwatch! Fully compatible with most smartwatch widgets for one-tap cab calling
Reviewed by Kaylin on February 9, 2018
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Don’t update! Cabify function ruined Easy
Jul 31, 2019 Easy Taxi used to be the best yellow taxi app in Bogotá. Suddenly on an automatic update (#%*$!) it’s now been taken over by cabify and random strangers come to pick me up in their personal vehicles and tell me to sit up front with them. There is no way to go back. Most awful service ever!!!more -
How do I use cash I don’t have a credit card
Oct 11, 2019 It says on y’all page that you can you cash but when I’m using the the app it don’t say you can use cash.more -
Good enough
Sep 29, 2017 Sometimes the app fail therefore I give you 3 stars But the drivers are the best I strongly recommend them!more -
safe in peru
May 14, 2019 love it! i think this app is more safe than uber here in Peru. You can pay cash as well !more -
Easy and Safe
Aug 1, 2019 Loved it. Works like Uber in every way. Love that I get the price ahead so I don't get bamboozled .more
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Jan 18, 2019 A safe option for rides at reasonable prices. The problem is that it has difficulties finding user's location, which means you have to wait longer until the app finds you, and it won't let you choose your address manually as in other similar apps or simply write it. I haven't been able to use it lately, because it doesn't find my location and while waiting for it, it uses a lot of your data. Please fix it!more -
Dec 1, 2018 The app is safe and great most of the times. But sometimes, in the peak hours, looks like the app assign a service without the authorization of the car driver, when I had called those call drivers to ask why are they moving in other direction, they said they didn't accepted the service and the app assigned it. This makes the person to lose time waiting for a car that is not going to arrive.more -
App does not work
Jan 1, 2020 How is this app supposed to work when it will it even accept my credit card? I even chose to use cash and the app still will not order a taxi.more -
Sep 29, 2018 I'd give 5 stars but the app is to slow to obtain my ubication saying that "I'm having internet issues" and I'm always at home with a good WiFi connection. Good communication with the drivers and fast car arriving. Txmore
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Dec 31, 2018 Nice and efficient app, but it had problems finding me, asking to try again later. This is not helpful in a taxi app, as one needs transport immefitely. I uninstalled the app and then installed it again. I hope it works better now.more -
Apr 3, 2019 App is easy to use but allows for the drivers to calculate in additional charges at the end of the trip. There is no way for a rider to know how much they will pay until arrival. Developers of the app need to include tolls along routes to give better estimates for the riders.more -
Good app!
May 9, 2018 Gets the job done, although it’s light years away from the competition like UBER or Cabify. It’s glitchy and have some bugs. Also taxi drivers are part of the problem because their lack of understanding of the technology renders bad service.more -
Bad gps
Feb 13, 2020 So far the few times that I’ve used it, the gps is very faulty. Once I order the taxi I have to send a text message to correct the pick up address. Otherwise the service has been very good.more -
Fair bu can’t put 2 stops in
Feb 3, 2020 This app would be better if I could put two stops in similar to how are used Uber.more
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Jan 2, 2019 I tried to use the app to get a ride home on New Year's Eve and it kept on closing on me. Now I'm trying to change to a new credit card but no matter what I do it won't let me confirm the new card. Prior to this it worked fine, but not much use now if I can't even get the app to work.more -
Dec 29, 2019 The app is like a taxi version for Uber, that prayers legally in Colombia. Service is pretty much alike, but the quality of service by drivers is far inferior. The most worrying thing comes with the pricing: the app suggest some prices, but at the end of the day it's the taxi driver who decides how to modify them. He does so at will (there's no km/$$) rate it seems, so he can cheat you if you don't pay attention and know the price of your route in traditional taxis already.more -
Sep 18, 2018 I would'nt recommend this app because lot of the drivers, even though you put the address in the app, they don't know where they're going they asking you for directions or end up getting lost, wasting your time -it's just an unprofessional experience. A driver I took yesterday even made me miss an important appointment by taking me to a totally different address than the one I put in the app. just an overall unprofessional experience with easytaxi and taxis in general in Medellín. I'll just stick with Uber, the Metro or other methods of transport and do everything in my power to avoid taxis - especially while in Colombia.more -
Apr 4, 2019 The app is regular. I can't use debit card as pay method. I can't refine neither beginning and ending addresses on the map. Usually the drivers don't accept cards as a pay method. It'd good if appear important places on the map that permits set the location when starting the ride request.more -
Nov 27, 2018 I tried to reset my password, the system let me know that it had been changed. I have been trying to access to my account all weekend and it had been a total failure, it is it taking my new password.more
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Unusable in Ecuador
Feb 16, 2018 Ecuador street locations frequently don't have numbers and are identified by intersection and other landmarks. I tried using this app twice, once in Quito and just now again in Cuenca (which doesn't have Cabify or Uber). It demanded an exact street address for arguably the most famous museum in Cuenca (Pumapunga). The museum doesn't have a street number that you can locate. I found a numbered location across the street and managed to get picked up. The (fairly popular) destination I'd entered (and which had been located in Google maps, but also didn't have a street number) didn't transfer to the driver's GPS. He tried to enter the "address" a few times while stopped on a busy street, but was unsuccessful. After enough tries and angry horns, we overpaid him for his time and abandoned the idea of getting to where we'd hoped to go. Had had a similar experience in Quito. A fail all around. Wish that Easy Cab had a better system that reflected the reality of Ecuador's addresses.more -
No use at all
Nov 25, 2018 Don’t bother to use this App in Bogota, Colombia. All the yellow taxi drivers use this App to their business. You won’t have a chance to get any taxi in La Candelaria area because too many people need a ride. Also the driver won’t locate you correctly. They will text you (in Spanish) first ask your location, which is a hassle for non-Spanish speakers. They want you to pay cash as well. The fate is not standardized. Easy Taxi is a small company will soon go out of business, because even locals hate it. I am deleting this App. Total wast of time and money.more -
Dec 8, 2019 The App is not currently working as expected in Android. When you request a Taxi the presented state in the UI keeps showing "searching" and never confirms your driver. However, a driver has actually accepted your trip and if you wait you'll get the proper notif and a taxi will be there for your ride. Please fix this inconsistent UI state since it's extremely confusing and you couldn't know the state of the req trip and when you arrive to your dest you can't validate how much to pay either.more -
Just use Uber!
Jan 8, 2020 My husband and I used this app while traveling in Peru. We were able to connect just fine to the first destination, but after that it would cancel every ride and say there was a problem with our account. We tried multiple payment options, changed and reinserted our information multiple times, and there was still a problem. Nothing is worst than being literally stranded in an unfamiliar area. In the end we downloaded Uber, and had a lovely drive back home with no problem.more -
Credit card function doesn't work..HORRIBLE customer support
Aug 29, 2018 Whatever card I use works for about a week then stops. The card is fine and not blocked. I try another card and get the same result the fools in customer support tried arguing that it was because my card is foreign but it is a BANCOLOMBIA CREDIT CARD. The other is Banco Falabela. Now they seem to have installed some email chat bot system and aren't real people anymore. I'm through with Easy Taxi. It's too hard!more
What’s Groovy
I live in Bogota, Colombia. Last two updates did something to the app location. Now when I use the map to pinpoint my location, it displays an address one or two blocks away. This is really frustrating as the taxi drivers get upset with me because they think I am putting in the wrong address!?
This app used to work nicely, but not anymore.
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What’s Subpar
"Price not available - something went wrong in calculating the journey price." I always receive the same message no matter if I choose short or long trips. I tried in different and several days, routes and times. Why should I insist to be a customer with you? And don't ask me to explain more since it is very clear. São Paulo city, south area.
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Filter Reviews
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A safe option for rides at reasonable prices. The problem is that it has difficulties finding user's location, which means you have to wait longer until the app finds you, and it won't let you choose your address manually as in other similar apps or simply write it. I haven't been able to use it lately, because it doesn't find my location and while waiting for it, it uses a lot of your data. Please fix it!
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The app is safe and great most of the times. But sometimes, in the peak hours, looks like the app assign a service without the authorization of the car driver, when I had called those call drivers to ask why are they moving in other direction, they said they didn't accepted the service and the app assigned it. This makes the person to lose time waiting for a car that is not going to arrive.
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Don’t update! Cabify function ruined Easy
Easy Taxi used to be the best yellow taxi app in Bogotá. Suddenly on an automatic update (#%*$!) it’s now been taken over by cabify and random strangers come to pick me up in their personal vehicles and tell me to sit up front with them. There is no way to go back. Most awful service ever!!! -
Nice and efficient app, but it had problems finding me, asking to try again later. This is not helpful in a taxi app, as one needs transport immefitely. I uninstalled the app and then installed it again. I hope it works better now.
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How do I use cash I don’t have a credit card
It says on y’all page that you can you cash but when I’m using the the app it don’t say you can use cash. -
App is easy to use but allows for the drivers to calculate in additional charges at the end of the trip. There is no way for a rider to know how much they will pay until arrival. Developers of the app need to include tolls along routes to give better estimates for the riders.
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Good enough
Sometimes the app fail therefore I give you 3 stars But the drivers are the best I strongly recommend them! -
App does not work
How is this app supposed to work when it will it even accept my credit card? I even chose to use cash and the app still will not order a taxi. -
I'd give 5 stars but the app is to slow to obtain my ubication saying that "I'm having internet issues" and I'm always at home with a good WiFi connection. Good communication with the drivers and fast car arriving. Tx
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Good app!
Gets the job done, although it’s light years away from the competition like UBER or Cabify. It’s glitchy and have some bugs. Also taxi drivers are part of the problem because their lack of understanding of the technology renders bad service.
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Cool
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Hi, I'm not getting the sms with the activation code, I'm from Uruguay.
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Gracias..
Muy oportuno y rápido el servicio -
Mejorar las direcciones
Mejorar el gps -
Completar App
No hay posibilidad de cambiar o ajustar el destino como existía en Uber -
Excelente
Excelente app felicitaciones. -
Great Service !
Love it ..easy to use and very professional drivers .👍🏼 -
Bad gps
So far the few times that I’ve used it, the gps is very faulty. Once I order the taxi I have to send a text message to correct the pick up address. Otherwise the service has been very good. -
Buena acción
El taxista indistio hasta encontrarme en la ubicación sin importar el tiempo que transcurría y tampoco altero precio. Quería satisfacerte al cliente con su servicio. Muy buena acción -
Time in essence delivered by professional
Thank you
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Don’t update! Cabify function ruined Easy
Easy Taxi used to be the best yellow taxi app in Bogotá. Suddenly on an automatic update (#%*$!) it’s now been taken over by cabify and random strangers come to pick me up in their personal vehicles and tell me to sit up front with them. There is no way to go back. Most awful service ever!!! -
How do I use cash I don’t have a credit card
It says on y’all page that you can you cash but when I’m using the the app it don’t say you can use cash. -
Good enough
Sometimes the app fail therefore I give you 3 stars But the drivers are the best I strongly recommend them! -
safe in peru
love it! i think this app is more safe than uber here in Peru. You can pay cash as well ! -
Easy and Safe
Loved it. Works like Uber in every way. Love that I get the price ahead so I don't get bamboozled . -
Easy taxi IS easy
Love this app! Even here in Cancun is helpful, safe and help us save. Keep it up! Thanks! -
Great Service !
Love it ..easy to use and very professional drivers .👍🏼 -
Time in essence delivered by professional
Thank you -
Our driver was excellent
Abel (driver) is very pleasant and knowledgeable. We enjoyed our rite from the airport to the ciy. -
Great service!
Clean car, very polite driver, dressed in clean white shirt and tie! Thank you very much!
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A safe option for rides at reasonable prices. The problem is that it has difficulties finding user's location, which means you have to wait longer until the app finds you, and it won't let you choose your address manually as in other similar apps or simply write it. I haven't been able to use it lately, because it doesn't find my location and while waiting for it, it uses a lot of your data. Please fix it!
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The app is safe and great most of the times. But sometimes, in the peak hours, looks like the app assign a service without the authorization of the car driver, when I had called those call drivers to ask why are they moving in other direction, they said they didn't accepted the service and the app assigned it. This makes the person to lose time waiting for a car that is not going to arrive.
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App does not work
How is this app supposed to work when it will it even accept my credit card? I even chose to use cash and the app still will not order a taxi. -
I'd give 5 stars but the app is to slow to obtain my ubication saying that "I'm having internet issues" and I'm always at home with a good WiFi connection. Good communication with the drivers and fast car arriving. Tx
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Not too shabby
Decent service. Not the fastest. Often cheaper than Uber. -
Fail on localization
Overall this is a very good application and like for many others it has made my life much easier. No more long minutes trying to call taxi services without success. Reason for 4 stars is it does not identifies correctly the number of the street where you are located,so you have to enter it manually. Sometimes you don't exactly the number where you are, or even worse when the app returns an error saying number is not found. Once this problem is fixed this will be a 5 stars app -
Like it
I like this app and the service it provides. I have tried it during my stay in Riyadh. I hope it can expand its services to more areas, specifically - to my interest - at Makkah. This will be very beneficial for both parties, the investors and the customers, whether they were local residents or visitors, especially during Ramadan and Hajj season. -
Great App
I think this app is an innovative way to connect both customers and taxi drivers together to help ensure that the person gets a taxi as quick as possible wherever they may be. Overall I like the design and simplicity of the app and I hope to see it further improve in the future. -
Payment with iPhone crashes
Credit card payment with iPhone 5 does not work if you close the app after requesting taxi. Most taxis do not accept credit cards so you HAVE to have cash otherwise they do not accept your request for pick up. Love the app otherwise though.... -
Good but can improve
The apps is so far the best for getting a taxi, however it cannot let me delete my favourite address. It kept saying error. Please fix it. And would be great if we can add the address in advance instead of after we called a taxi. That would make it easier.
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Nice and efficient app, but it had problems finding me, asking to try again later. This is not helpful in a taxi app, as one needs transport immefitely. I uninstalled the app and then installed it again. I hope it works better now.
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App is easy to use but allows for the drivers to calculate in additional charges at the end of the trip. There is no way for a rider to know how much they will pay until arrival. Developers of the app need to include tolls along routes to give better estimates for the riders.
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Good app!
Gets the job done, although it’s light years away from the competition like UBER or Cabify. It’s glitchy and have some bugs. Also taxi drivers are part of the problem because their lack of understanding of the technology renders bad service. -
Bad gps
So far the few times that I’ve used it, the gps is very faulty. Once I order the taxi I have to send a text message to correct the pick up address. Otherwise the service has been very good. -
Fair bu can’t put 2 stops in
This app would be better if I could put two stops in similar to how are used Uber. -
Last update killed the app
Its crashing to springboard now... ipad app works fine tho! -
Need to improve / Precisa melhorar
Error on setting initial location by GPS Erro ao definir local de partida via GPS No possibility to cancel a ride Sem possibilidade de cancelar uma chamada -
Great Idea, Needs Some Improvement
First, I am glad this app exists. We were in Quito, Ecuador and they do not have Uber and it can be dangerous to get in the wrong taxi. Everyone advised us to use Easy Taxi for safety. We did run into a couple issues. 1) the app froze on my friend while she was using it. The driver did not come to where we were and we could not cancel him or communicate with him, 2) the GPS could use a little more work 3) I could not figure out how to use the pay with pin feature, so if that could be made more intuitive that would be great. -
I need features
I use this app a lot and I love it, but there is a lot of things I hate about it too. First, I need an easy way to create my favorite addresses without the need to use them first, this is because the addresses I get from the location system are not accurate at all. Second, I think there should be a way to rate the drivers because not everyone are as nice as you might spect and could be useful be aware of it by a rate system or review. -
Great as long as it isn't raining
I've used this almost every day and while it's useful to get my kids to school in the morning, find it pretty cr** during rush hour or rain. Either the driver gets lost, or no one ever answers if it's raining -- but I still get a "taxi arrived" notice!!! Which means it's a big fat black mark for me if I "cancel" my non existent ride. Pretty C grade at the moment.
Filter Reviews
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Unusable in Ecuador
Ecuador street locations frequently don't have numbers and are identified by intersection and other landmarks. I tried using this app twice, once in Quito and just now again in Cuenca (which doesn't have Cabify or Uber). It demanded an exact street address for arguably the most famous museum in Cuenca (Pumapunga). The museum doesn't have a street number that you can locate. I found a numbered location across the street and managed to get picked up. The (fairly popular) destination I'd entered (and which had been located in Google maps, but also didn't have a street number) didn't transfer to the driver's GPS. He tried to enter the "address" a few times while stopped on a busy street, but was unsuccessful. After enough tries and angry horns, we overpaid him for his time and abandoned the idea of getting to where we'd hoped to go. Had had a similar experience in Quito. A fail all around. Wish that Easy Cab had a better system that reflected the reality of Ecuador's addresses. -
I tried to use the app to get a ride home on New Year's Eve and it kept on closing on me. Now I'm trying to change to a new credit card but no matter what I do it won't let me confirm the new card. Prior to this it worked fine, but not much use now if I can't even get the app to work.
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No use at all
Don’t bother to use this App in Bogota, Colombia. All the yellow taxi drivers use this App to their business. You won’t have a chance to get any taxi in La Candelaria area because too many people need a ride. Also the driver won’t locate you correctly. They will text you (in Spanish) first ask your location, which is a hassle for non-Spanish speakers. They want you to pay cash as well. The fate is not standardized. Easy Taxi is a small company will soon go out of business, because even locals hate it. I am deleting this App. Total wast of time and money. -
The App is not currently working as expected in Android. When you request a Taxi the presented state in the UI keeps showing "searching" and never confirms your driver. However, a driver has actually accepted your trip and if you wait you'll get the proper notif and a taxi will be there for your ride. Please fix this inconsistent UI state since it's extremely confusing and you couldn't know the state of the req trip and when you arrive to your dest you can't validate how much to pay either.
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Just use Uber!
My husband and I used this app while traveling in Peru. We were able to connect just fine to the first destination, but after that it would cancel every ride and say there was a problem with our account. We tried multiple payment options, changed and reinserted our information multiple times, and there was still a problem. Nothing is worst than being literally stranded in an unfamiliar area. In the end we downloaded Uber, and had a lovely drive back home with no problem. -
Credit card function doesn't work..HORRIBLE customer support
Whatever card I use works for about a week then stops. The card is fine and not blocked. I try another card and get the same result the fools in customer support tried arguing that it was because my card is foreign but it is a BANCOLOMBIA CREDIT CARD. The other is Banco Falabela. Now they seem to have installed some email chat bot system and aren't real people anymore. I'm through with Easy Taxi. It's too hard! -
The app is like a taxi version for Uber, that prayers legally in Colombia. Service is pretty much alike, but the quality of service by drivers is far inferior. The most worrying thing comes with the pricing: the app suggest some prices, but at the end of the day it's the taxi driver who decides how to modify them. He does so at will (there's no km/$$) rate it seems, so he can cheat you if you don't pay attention and know the price of your route in traditional taxis already.
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Major glitch!
I ordered a taxi. I get linked up with a driver that originally said was only 3 minutes away, but switched to 12 once the taxi order was made. But the taxi continued to drive and didn’t reach me for a hour! He was hoping I would cancel and then he would still get paid! So you have taxis that won’t come and pick you up in hopes you will cancel and still be charged a fee!!! -
I would'nt recommend this app because lot of the drivers, even though you put the address in the app, they don't know where they're going they asking you for directions or end up getting lost, wasting your time -it's just an unprofessional experience. A driver I took yesterday even made me miss an important appointment by taking me to a totally different address than the one I put in the app. just an overall unprofessional experience with easytaxi and taxis in general in Medellín. I'll just stick with Uber, the Metro or other methods of transport and do everything in my power to avoid taxis - especially while in Colombia.
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Stopped working and can’t get a response
I had been using this app for months and suddenly it stopped working. When I open it, it sometimes shows I’m on a ride and won’t let me order a cab. Whenever I try to order a cab it immediately says no cars available, even though it works when I try another phone. I’ve written 4 emails asking for support. Useless.
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Nisiquiera me aprueban los códigos de confirmación qué me envía. No pude pedir un taxi
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Al parecer han hecho alguna actualización y ahora no me deja ingresar, le doy olvidé mi clave y dice q algo salio mal... :( luego me dieron indicaciones para ponerme en contacto con Soporte la respuesta fue q no ven errores entonces que ni modo! Así que ahora yo les digo ni modo... a desinstalar y buscar mejores app
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La app dejó de funcionar para mí, cuando intento pedir un taxi me aparece un mensaje diciendo que hay un problema con mi cuenta. Tampoco me deja añadir otros métodos de pago, me dice que hay un problema con mi tarjeta, no importa con cuál lo intente. Además, la app dice que el cobro se hará por taxímetro, pero los taxistas insisten en que la app calcula el costo, que siempre resulta ser más alto. Y para completar, mi esposo, a quien sí le funciona la app, recibió un mensaje la última vez, diciendo que le iban a cobrar por cancelar un servicio, cuando la cancelación se hizo porque el taxista no hacía más que alejarse del punto de inicio.
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No puedo marcar que cancelo el viaje porque el conductor no llegó nunca y veo que se sigue alejando Además, te ponen 3 veces seguidas una espera de 5 minutos, y a veces hasta te cancelan después de haber esperado 20 minutos, se te cancela el viaje en general y tenes que poner todo devuelta, estando devuelta en la lista de espera.
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Ni la use y ya me cobraron 20 mil
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Ahora Cabify me quiere obligar a pagar con tarjeta. En su página dice que en Guadalajara se aceptan pagos en efectivo, pero al solicitar un taxi me dice que no es compatible con el "tipo de cuenta". Solo ellos saben a qué se refieren, pero no voy a someterme a sus condiciones.
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Can not select country code
I could not pass the first step to use the app because the country code list is unresponsive and therefore I couldn’t choose mine. Please fix this ASAP. -
Dont waste ur time
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FRAUD
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Que pasa que ya no me deja iniciar sesión!
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I tried to use the app to get a ride home on New Year's Eve and it kept on closing on me. Now I'm trying to change to a new credit card but no matter what I do it won't let me confirm the new card. Prior to this it worked fine, but not much use now if I can't even get the app to work.
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The app is like a taxi version for Uber, that prayers legally in Colombia. Service is pretty much alike, but the quality of service by drivers is far inferior. The most worrying thing comes with the pricing: the app suggest some prices, but at the end of the day it's the taxi driver who decides how to modify them. He does so at will (there's no km/$$) rate it seems, so he can cheat you if you don't pay attention and know the price of your route in traditional taxis already.
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I would'nt recommend this app because lot of the drivers, even though you put the address in the app, they don't know where they're going they asking you for directions or end up getting lost, wasting your time -it's just an unprofessional experience. A driver I took yesterday even made me miss an important appointment by taking me to a totally different address than the one I put in the app. just an overall unprofessional experience with easytaxi and taxis in general in Medellín. I'll just stick with Uber, the Metro or other methods of transport and do everything in my power to avoid taxis - especially while in Colombia.
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The app is regular. I can't use debit card as pay method. I can't refine neither beginning and ending addresses on the map. Usually the drivers don't accept cards as a pay method. It'd good if appear important places on the map that permits set the location when starting the ride request.
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I tried to reset my password, the system let me know that it had been changed. I have been trying to access to my account all weekend and it had been a total failure, it is it taking my new password.
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2 bugs that made me lose my patience: I couldn't add a credit card and not saving the 'pet option'. I won't be using it again, lost 4 taxis trying to get one that accepted me and my Granfather's dog to the vet. It's less stressing drive with my dog unbuckled than using this app
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It’s good but...
When the address returned by the google map is wrong, the place address does not match the real life coordinates of the place and the app only obey the address, but the coordinates must have priority over the address because the coordinates is the place where I really am. -
Potential credit card fraud: I scanned TWO valid credit cards, double checked the details manually, neither could be "authorized" allegedly. How do I know my credit cards won't be abused now? The time estimate was WAY OFF. "3 minutes" turned into 18. Also, please display the currency clearly. What kind of dollar is "$"? I'm in Cancun, and if "$94" to go a few miles turns out to be US dollars, you'll end up with a PayPal dispute.
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VERY buggy and dysfunctional
EasyTaxi isn't ready for prime time. Although the front end is sporting a spiffy new design, I've had notable problems all three times I've tried to use it to actually PAY for a cab. The data continually "times out" before the driver can get paid via my credit card, forcing me to pay in cash. Kinda defeats the purpose, and and in some countries, you never know if the drivers are simply being shady to avoid cc fees. This never happens when I use Uber. Also, there are bizarre language barriers. Although I speak English, when I use the app overseas I get a bizarre mixture of notifications, some in English and some in the local language. The app should clearly be configured to maintain a language structure regardless of location. If you don't speak the language, you'd truly be lost. There are additional bugs as well, including the silly "count down" to when a driver will arrive, which continually resets when it reaches zero. I prefer Uber's system of showing me, via a map, where the cars actually are. It makes it far easier to see when your car is going to arrive. With some infrastructure improvements, Easy Taxi could compete with Uber, but it isn't there yet. They have a very faulty product on their hands right now. -
Why did you complicate things??
Sometimes simple is best! The old version worked very well...this new version has too many bugs! Inaccurate driver locations(GPS), inaccurate driver "time to arrive", no driver distance, no means to provide feedback on individual rides, cancels ride request when attempting to SMS driver, no ride history...nice try, but you better get back on the drawing board...there are other "games" in town! Was just becoming an EasyTaxi fanatic and telling all about its great service...this will have to be put on hold until these issues are fixed!
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Unusable in Ecuador
Ecuador street locations frequently don't have numbers and are identified by intersection and other landmarks. I tried using this app twice, once in Quito and just now again in Cuenca (which doesn't have Cabify or Uber). It demanded an exact street address for arguably the most famous museum in Cuenca (Pumapunga). The museum doesn't have a street number that you can locate. I found a numbered location across the street and managed to get picked up. The (fairly popular) destination I'd entered (and which had been located in Google maps, but also didn't have a street number) didn't transfer to the driver's GPS. He tried to enter the "address" a few times while stopped on a busy street, but was unsuccessful. After enough tries and angry horns, we overpaid him for his time and abandoned the idea of getting to where we'd hoped to go. Had had a similar experience in Quito. A fail all around. Wish that Easy Cab had a better system that reflected the reality of Ecuador's addresses. -
No use at all
Don’t bother to use this App in Bogota, Colombia. All the yellow taxi drivers use this App to their business. You won’t have a chance to get any taxi in La Candelaria area because too many people need a ride. Also the driver won’t locate you correctly. They will text you (in Spanish) first ask your location, which is a hassle for non-Spanish speakers. They want you to pay cash as well. The fate is not standardized. Easy Taxi is a small company will soon go out of business, because even locals hate it. I am deleting this App. Total wast of time and money. -
The App is not currently working as expected in Android. When you request a Taxi the presented state in the UI keeps showing "searching" and never confirms your driver. However, a driver has actually accepted your trip and if you wait you'll get the proper notif and a taxi will be there for your ride. Please fix this inconsistent UI state since it's extremely confusing and you couldn't know the state of the req trip and when you arrive to your dest you can't validate how much to pay either.
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Just use Uber!
My husband and I used this app while traveling in Peru. We were able to connect just fine to the first destination, but after that it would cancel every ride and say there was a problem with our account. We tried multiple payment options, changed and reinserted our information multiple times, and there was still a problem. Nothing is worst than being literally stranded in an unfamiliar area. In the end we downloaded Uber, and had a lovely drive back home with no problem. -
Credit card function doesn't work..HORRIBLE customer support
Whatever card I use works for about a week then stops. The card is fine and not blocked. I try another card and get the same result the fools in customer support tried arguing that it was because my card is foreign but it is a BANCOLOMBIA CREDIT CARD. The other is Banco Falabela. Now they seem to have installed some email chat bot system and aren't real people anymore. I'm through with Easy Taxi. It's too hard! -
Major glitch!
I ordered a taxi. I get linked up with a driver that originally said was only 3 minutes away, but switched to 12 once the taxi order was made. But the taxi continued to drive and didn’t reach me for a hour! He was hoping I would cancel and then he would still get paid! So you have taxis that won’t come and pick you up in hopes you will cancel and still be charged a fee!!! -
Stopped working and can’t get a response
I had been using this app for months and suddenly it stopped working. When I open it, it sometimes shows I’m on a ride and won’t let me order a cab. Whenever I try to order a cab it immediately says no cars available, even though it works when I try another phone. I’ve written 4 emails asking for support. Useless. -
Terrible. I had easytaxi and was much easier to use. This app doesn't let me choose from where I want to get picked up and drop off. Only suggested places. Please let me use the easytaxi way, where I could choose the exact place on the map. No with stupid addresses options. So mad!!!
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Check your connection when adding my cards
As in many other reviews, all of my cards got rejected with an error “Check your connection”. Visa checkout is configured to accept Mexican billing address only. Sounds like the app intentionally rejects ccs so people would need to carry cash and get scammed by the taxi drivers. Uber is not taking away jobs, greedy taxi companies are doing this to themselves. -
Do not waste yout time downloading this awful app. THEY ONLY ACCEPT CREDIT CARDS. But they have so little regard for your time, they don't tell you this fact. they just decline your debit card, and tell you to call your bank. What a thoughtless company. i spent a huge amount of my time on the phone trying to figure out why my card wasn't working. Not accepting debit cards is nothing if not stupid. Their support is also unacceptable. E-mail only with slow response time. No phone, no chat.
- The largest on-demand transportation app in Latam, Saudi Arabia, and Jordan, awarded 5 years in succession for its pioneering ridesharing services
- Also available in major cities of countries worldwide: Argentina, Brazil, Chile, Columbia, Costa Rica, Ecuador, Mexico, Peru, Venezuela, & more
- Even book your next ride with your smartwatch! Fully compatible with most smartwatch widgets for one-tap cab calling
Reviewed by Kaylin on February 9, 2018
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Release Notes
7.44.0
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