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Dynamics 365 for Tablets

Dynamics 365 for Tablets

Microsoft Corporation

The essential business solution at work and on the go.

4.0 Ratings 4K+ Reviews 10K+ Downloads

Ratings & Reviews

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  • Aug 13, 2020

    By Samantha Edwards
    I use this as an insurance agent, and so far so good, it's been running good on my chromebook. Will update review if anything changes.
  • Needs a bit of understanding and detective work for learning what i needed for my company Aug 7, 2020

    By freditobaby
    Pretty need. Not bad at all Needs a few updates to make it look better and run smoother But for what my company uses it Its been pretty good I finally figured put how to set appointments for my job
  • Slow and buggy May 1, 2021

    By MikeMukilteo
    Currently unable to navigate away from “create sequences” page because the top-left hamburger icon is unresponsive, even after deleting app and starting over.
  • Managing Director Jan 28, 2020

    By mhanewich
    When it works it’s good. It only works about 75% of the time. I then have to delete the app and start all over.
  • Mar 11, 2020

    By Priestleys Gourmet Delights
    it slow. . . even when online.
  • Voice control Apr 23, 2020

    By MightySauropod
    Being able to take this off the PC And use the dictation is a great advantage
  • Apr 21, 2020

    By Mark Laming
    Better than it use to be
  • Great product overall Oct 5, 2019

    By MRamirezSFL
    I’ve been pleasantly surprised with how well the app works. Most apps like this have a high number of faults and I can’t find many here. The only thing I’d mention is - the report for opening up the option the save or print a Quote doesn’t work for me. I’m open to suggestions for making it work. Otherwise - if this is a known shortcoming - I’d appreciation a resolution soon.
  • Icons not showing Nov 20, 2020

    By scs919
    After the latest iOS update the icons are not showing up. I have an iPhone 8
  • Jun 27, 2018

    By A Google user
    Since the last update the app won't open.
  • Aug 13, 2020

    By Samantha Edwards
    I use this as an insurance agent, and so far so good, it's been running good on my chromebook. Will update review if anything changes.
  • Needs a bit of understanding and detective work for learning what i needed for my company Aug 7, 2020

    By freditobaby
    Pretty need. Not bad at all Needs a few updates to make it look better and run smoother But for what my company uses it Its been pretty good I finally figured put how to set appointments for my job
  • Slow and buggy May 1, 2021

    By MikeMukilteo
    Currently unable to navigate away from “create sequences” page because the top-left hamburger icon is unresponsive, even after deleting app and starting over.
  • Managing Director Jan 28, 2020

    By mhanewich
    When it works it’s good. It only works about 75% of the time. I then have to delete the app and start all over.
  • Mar 11, 2020

    By Priestleys Gourmet Delights
    it slow. . . even when online.
  • Voice control Apr 23, 2020

    By MightySauropod
    Being able to take this off the PC And use the dictation is a great advantage
  • Apr 21, 2020

    By Mark Laming
    Better than it use to be
  • Great product overall Oct 5, 2019

    By MRamirezSFL
    I’ve been pleasantly surprised with how well the app works. Most apps like this have a high number of faults and I can’t find many here. The only thing I’d mention is - the report for opening up the option the save or print a Quote doesn’t work for me. I’m open to suggestions for making it work. Otherwise - if this is a known shortcoming - I’d appreciation a resolution soon.
  • Icons not showing Nov 20, 2020

    By scs919
    After the latest iOS update the icons are not showing up. I have an iPhone 8
  • Jun 27, 2018

    By A Google user
    Since the last update the app won't open.
  • Dec 12, 2018

    By Selim Karadayı
    I'm a dynamics developer and I cant use this app to represent to my customers because its always stuck at welcome screen. Never get to run dynamics.
  • room to improve Jan 17, 2020

    By eastslider
    I am a salesperson using this app to help make phone calls and look up client information. compared with other apps ive used, this one takes extra clicks and most often use of the search feature to get something accomplished. not as user friendly or as helpful as i would like.
  • Oct 1, 2020

    By jim vossen
    It only puts it in landscape not in portrait!!!! And I know about the setting on rotating Please help ASAP
  • When it works is being nice Jun 9, 2020

    By Mihammo
    Constantly need to delete and reinstall this app. Performance problem galore. Today getting errors that it could not load app. Claims may have internet problems. Nope. All other apps work perfectly fine. This whole one app that runs on web and phones is a joke. Very poor UI with way too much clicking and tapping to getting anything done.
  • Jan 24, 2020

    By Danny Causey
    At least it doesn't crash anymore. Thanks!
  • Not user friendly Mar 13, 2020

    By adickerson1030
    The “get directions” function on the company page no longer works. This should open maps and populate the company address. This worked in previous versions. Can you fix this please? It is a critical part of the sales process.
  • Jan 20, 2020

    By Biswadeb Chatterjee
    It is horrible. Slow, keep hanging, disconnecting I don't know what else.
  • Mar 2, 2020

    By ALAN RUMSEY
    Always dropping out and need to be install
  • Jul 6, 2020

    By Madhusmita Parida
    Math
  • CANNOT PASTE TEXT ON iPhone Jul 15, 2020

    By lensenj
    Hello, On iPhone it is not possible to paste text. For example, if a user wants to copy a phone number from a contact on their phone and paste it into a phone field in the dynamics 365 app user cannot tap and hold to display the “paste” function. Very frustrating if a long web address or other text needs to be copied and pasted. Not sure if this is an apple issue or a dynamics issue. I tested this issue on a google pixel 4 and the copy and paste function worked flawlessly. Please have this addressed.

No reviews available

No reviews available

  • Needs a bit of understanding and detective work for learning what i needed for my company Aug 7, 2020

    By freditobaby
    Pretty need. Not bad at all Needs a few updates to make it look better and run smoother But for what my company uses it Its been pretty good I finally figured put how to set appointments for my job
  • Voice control Apr 23, 2020

    By MightySauropod
    Being able to take this off the PC And use the dictation is a great advantage
  • Open Jan 7, 2020

    By Daabutcher
    Can not open
  • Love it. I use it as a field sales rep. Dec 11, 2018

    By travis joseph
    I use this every single day as a feild sales rep. If your business has the full capabilities of this program it is extremely useful. I never write reviews and I had to for this one. Sure it can be glitchy at times but if you patient and learn what it fully can do and utilize it to it's maximum potential you will be happy with it.
  • Reporting a bug Oct 16, 2019

    By M-alkhawaja
    Hi First of all thanks for this great app. I am reporting 2 problems here: 1. In the new experience by signing in using email address, if I sign out from certain user and switch to another user... the app starts with the previous user address, so I have to sign out again, then force the app to close then reopen and sign in with the new user. 2. I created a model-driven app and added a google map as web resource, with a link on the marker which allows the user click the marker to open google maps, so it works fine in a browser but not in the Dynamics 365 Mobile app! I hope you fix it in the next release! Mohammad
  • It’s better with Authenticator Sep 30, 2017

    By Jlindstrom
    For those of you complaining about having to log in frequently, there is a very simple solution. Download Microsoft authenticator. If you have authenticator, this app will use authenticator to sign you in and you won’t have to enter your password frequently
  • Well Done MSFT Mar 15, 2016

    By ivaylob
    Oh well, I guess the CRM team has really decided to see the future and embrace mobile. Just downloaded the app and already can tell that it is well laid out, well designed and extremely easy to use. Highly recommended for avid CRM users like me...
  • So much potential Feb 28, 2019

    By jbrick1
    This app has so much potential. Unfortunately it is poorly executed. Need to get some apple developers to go in and simplify the program interface to make it easy to use on the phone form factor.
  • Not intuitive or user friendly! Feb 20, 2019

    By tealeaves9876
    Our company went for a lower cost alternative to Salesforce big mistake as we are still struggling with adoption after 1.5 years!!
  • Parity with tablet app Sep 3, 2015

    By Cynamurph
    I am pleased to see Microsoft innovating with their mobile CRM for iPhone app. Now that it has full parity with the tablet app, I have access to dashboards and my business process flows.
  • Aug 13, 2020

    By Samantha Edwards
    I use this as an insurance agent, and so far so good, it's been running good on my chromebook. Will update review if anything changes.
  • Managing Director Jan 28, 2020

    By mhanewich
    When it works it’s good. It only works about 75% of the time. I then have to delete the app and start all over.
  • Mar 11, 2020

    By Priestleys Gourmet Delights
    it slow. . . even when online.
  • Apr 21, 2020

    By Mark Laming
    Better than it use to be
  • Great product overall Oct 5, 2019

    By MRamirezSFL
    I’ve been pleasantly surprised with how well the app works. Most apps like this have a high number of faults and I can’t find many here. The only thing I’d mention is - the report for opening up the option the save or print a Quote doesn’t work for me. I’m open to suggestions for making it work. Otherwise - if this is a known shortcoming - I’d appreciation a resolution soon.
  • Phone integration Dec 12, 2018

    By J-mqth999
    I think the app, like a lot of apps, is a work in progress. It seems that there has been a change that prevents the app from creating activities automatically from phone calls. Is this something that will reappear or be something that can be changed/modified as a setting?
  • So smooth Mar 8, 2016

    By iGarbo
    Awesome to design once, have the functionality everywhere. But there's one big miss and it's push notifications.
  • Cant access personnel vies May 4, 2018

    By Kontham1
    Will mobile app support personal views created by the user ?
  • Slow and buggy May 1, 2021

    By MikeMukilteo
    Currently unable to navigate away from “create sequences” page because the top-left hamburger icon is unresponsive, even after deleting app and starting over.
  • Icons not showing Nov 20, 2020

    By scs919
    After the latest iOS update the icons are not showing up. I have an iPhone 8
  • Jun 27, 2018

    By A Google user
    Since the last update the app won't open.
  • Needs more security Oct 8, 2016

    By The Space Panda
    Awesome app, works great and is very useful for using CRM on the go. The one drawback though is the lack of security. There is no auto logout or any sort of security check every time you open the app. For some companies using CRM, this could be a major issue, especially with sensitive customer information. If a security feature was added in, Touch ID for instance, this would be excellent.
  • Web resources does not scroll May 23, 2016

    By Lxfiv
    We put a web resources in one of our form, but the scroll bar does not show when the contents is long. It works for other web browsers. Is this a bug or something still being worked on?
  • Microsoft...cmon Sep 5, 2019

    By Nico DeGiorgio
    This bugs out more than most apps I've ever used. Open the app to get locked on the loading page...third time reinstalling app
  • Old format Nov 16, 2018

    By Kel will
    Please update for the iPhone X
  • room to improve Jan 17, 2020

    By eastslider
    I am a salesperson using this app to help make phone calls and look up client information. compared with other apps ive used, this one takes extra clicks and most often use of the search feature to get something accomplished. not as user friendly or as helpful as i would like.
  • Not user friendly Mar 13, 2020

    By adickerson1030
    The “get directions” function on the company page no longer works. This should open maps and populate the company address. This worked in previous versions. Can you fix this please? It is a critical part of the sales process.
  • Seems overwhelming Jan 2, 2020

    By floridaDSC
    I understand that it takes time to adjust to a new system, but at first glance it seems to be a lot of steps just to input some basic information like bowman approaches.
  • Errors Dec 9, 2020

    By woodford55332
    Constantly getting run time errors have to reboot phone to clear message
  • What about iPad Pro Nov 15, 2019

    By kabgolfer
    Good on phone, not iPad Pro. ??
  • Would Be Nice If They Could Get The App Label Right Apr 17, 2016

    By JG in SB
    Haven't even had a chance to link this up yet. But noticed that the text name under the app icon is truncated to "Dynamics..." Seriously? What a beta-app joke. It looks like crap. Things like this just detract from overall user experience and there's no reason to let this happen. Why not use an app label that actually fits on the screen like "CRM" or just "Dynamics" instead of whatever else is appended to that and is getting chopped off because it's too long? When a developer can't even get an app label correct, you have to wonder what the actual APP experience is going to be like....
  • So frustrating!!! Dec 7, 2015

    By Bri ☀🌸
    I was so excited about this new CRM app, but it's so slow and crashes so frequently that it's incredibly frustrating to use. I find it very difficult to recommend this app to my outside sales users when I myself don't like to use it. We need a mobile solution for CRM so badly, and this app comes so close. Please fix the slowness and load errors asap! You are within reach of creating a first class mobile app, but not there yet.
  • Downloading Customizations... Oct 9, 2015

    By NateInHouston
    Argh!!! Every third time I load this app (phone) it hangs - when are you going to put out a first class mobile app for dynamics?? You are SO FAR BEHIND Salesforce that my sales teams are going to revolt!! Please Microsoft - driver on the promise here - of making people's lives better! You are killing it with o365 and azure, but CRM???? No way, not even close to passing. Yammer integration is weak at best, o365 integration also super weak. Ever heard of leverage?? Get busy and get focused!!
  • Slow access Dec 10, 2015

    By Vicente GA
    Initial setup crashed on both iPhone and iPad at step 4 downloading customizations. Access requires full credential input everytime. No touch ID capability. There's no speed benefit from using the app against the browser experience hence useless in my opinion. Think on the people that are on the road, the outside sales force needs speedy use for CRM to be effective and fully adopted by this part of the company.
  • Clunky and Awkward on the Phone Mar 25, 2018

    By blue moon sales
    As a CRM System it is fine (while a little dated) on the full browser version. The phone IOS however, leaves a lot to be desired. Attempting to review records is nigh on impossible as scrolling between pages of a visit/record is extremely difficult- the control buttons are so small they do readily respond to finger touch. Also- once an activity is marked complete- it seems to disappear from the calendar view- as a business manger this is disheartening and makes that view worthless. Microsoft- if you want to play in this space then I challenge you to put your vast resources into making the product mobile functional.
  • Dec 12, 2018

    By Selim Karadayı
    I'm a dynamics developer and I cant use this app to represent to my customers because its always stuck at welcome screen. Never get to run dynamics.
  • Oct 1, 2020

    By jim vossen
    It only puts it in landscape not in portrait!!!! And I know about the setting on rotating Please help ASAP
  • When it works is being nice Jun 9, 2020

    By Mihammo
    Constantly need to delete and reinstall this app. Performance problem galore. Today getting errors that it could not load app. Claims may have internet problems. Nope. All other apps work perfectly fine. This whole one app that runs on web and phones is a joke. Very poor UI with way too much clicking and tapping to getting anything done.
  • Jan 24, 2020

    By Danny Causey
    At least it doesn't crash anymore. Thanks!
  • Jan 20, 2020

    By Biswadeb Chatterjee
    It is horrible. Slow, keep hanging, disconnecting I don't know what else.
  • Mar 2, 2020

    By ALAN RUMSEY
    Always dropping out and need to be install
  • Jul 6, 2020

    By Madhusmita Parida
    Math
  • CANNOT PASTE TEXT ON iPhone Jul 15, 2020

    By lensenj
    Hello, On iPhone it is not possible to paste text. For example, if a user wants to copy a phone number from a contact on their phone and paste it into a phone field in the dynamics 365 app user cannot tap and hold to display the “paste” function. Very frustrating if a long web address or other text needs to be copied and pasted. Not sure if this is an apple issue or a dynamics issue. I tested this issue on a google pixel 4 and the copy and paste function worked flawlessly. Please have this addressed.
  • Mar 19, 2020

    By Zulfahmi
    Aplikasinya tolong di perbaiki dong, kalau koneksi terputus masa harus keluar dari aplikasi dulu? Servernya makin lama makin lemot 90 miliar yang sia-sia
  • Aug 23, 2018

    By Draj coshi
    After Another recent update not able to launch app. Confirmed working before update with Android 5.1.1 now crashes at startup. Microsoft, please fix this!!!!!

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