Dropbox: Cloud Photo Storage

Dropbox: Cloud Photo Storage

Dropbox, Inc.

Photo Storage & Drive | Cloud Storage for Files: Save Photos | Photo Transfer

4.3 Ratings 3M+ Reviews 1B+ Downloads

Ratings & Reviews

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  • img Community
    There’s nothing worse than having your computer crash in the middle of working on a paper that you spent 4 hours on and losing everything. Sometimes the best way to avoid losing your files it to store them in the cloud. Having a online storage option is one of the best choices for keeping your files safe.
    img by srinivasan
    3 years ago
  • img Community
    This is one of my favorite apps, because I’ve used it for more than 10 different uses, most recently with a client sending me pictures of their products. It offers many advantages, including saving space on your phone and being able to share anything privately with anyone with an email. It’s great for personal and business use!
    img by Megan
    2 years ago
  • img Community
    Rather than printing reports out and giving out copies to the 10 people in your office, just share them through this great program. I’ve used it for years for my copywriting and it’s so handy both for sharing files and taking files with you anywhere you go.
    img by Sharon
    2 years ago
  • img Community
    It's been going since 2007 and is the market leader for a reason. It's so easy to add files to dropbox and share them with clients, where they can download, make notes and share their own files.
    img by Antonio
    1 year ago
  • img Community
    You definitely won't want someone invading your business correspondence or important contracts. Dropbox is a safe and secure way to keep everything under lock and key. The platform has been around for over 13 years yet still has a great reputation.
    img by Antonio
    8 months ago
  • img Community
    Sharing storyboards to 3 or 4 different co-writers can be difficult without the proper file sharing resource. When creating the perfect practical movie storyboard, collaboration is key.
    img by Antonio
    6 months ago
  • img Community
    When conducting market research, you'll want a place to pool your data, and make it easily available to your team. Dropbox gives you 2GB of free cloud storage, which should be plenty at first. It also allows for easy collaboration with other apps such as Microsoft Office.
    img by Stefan
    6 months ago
  • img Expert
    1. Collaborate with your team through shared folders that exist on the cloud, so any of you can access them from anywhere
    2. Send or receive large files from others, both in your team and outsiders, quickly and easily
    3. Scan documents with your phone camera to turn any hard copies into digital PDFs - form receipts to handwritten notes
  • Horrible Background Battery Usage Jan 7, 2021

    By Parvani Symphony
    I really love the app and it gives me the ability to share my files between my iPad and my desktop computer easily. I originially got Dropbox because Google Drive was draining my battery by constantly running in the background. Well, my battery has been draining again over time by almost 30% or more at times. I checked my battery usage and Dropbox was running in the background for 7 hours straight. Why? I looked up the issue, and someone mentioned the only way to fix it was to disable it in the File app on my device, but I don’t want to do that, because sometimes I do need to access things from that app, or move things that way. I understand that it checks the folder in Files and makes sure everything is synced to the actual Dropbox app, but 7 hours? There’s also an issue where if I upload items to Dropbox within the app, if I close the app, it stops uploading. I have to have the app open for it to finish uploading. I’ve never had to deal with that before. Not sure if these are Apple issues or Dropbox issues. I hope there’s another fix for it though, because I shouldn’t be going to sleep with my iPad at 100% and waking up to it already down to 70%. I guess I will do the temporary fix in files for now, unless I find another cloud service that doesn’t drain my battery all day.
  • Jun 23, 2022

    By Erich Alderfer
    There's no way to sort files by size or view the size of a folder. These are some of the most basic features of a file browser. This severely limits its usefulness to me. Edit: I had already seen the article in the reply. The instructions the developer provided only work on desktop, not mobile. Maybe I'm missing something. My complaint is with the mobile experience, not the desktop experience. Edit 2: No, you can't sort by size or file type in the Files tab. I checked. Only name or time. Try it!
  • Horrible Background Battery Usage Jan 7, 2021

    By Parvani Symphony
    I really love the app and it gives me the ability to share my files between my iPad and my desktop computer easily. I originially got Dropbox because Google Drive was draining my battery by constantly running in the background. Well, my battery has been draining again over time by almost 30% or more at times. I checked my battery usage and Dropbox was running in the background for 7 hours straight. Why? I looked up the issue, and someone mentioned the only way to fix it was to disable it in the File app on my device, but I don’t want to do that, because sometimes I do need to access things from that app, or move things that way. I understand that it checks the folder in Files and makes sure everything is synced to the actual Dropbox app, but 7 hours? There’s also an issue where if I upload items to Dropbox within the app, if I close the app, it stops uploading. I have to have the app open for it to finish uploading. I’ve never had to deal with that before. Not sure if these are Apple issues or Dropbox issues. I hope there’s another fix for it though, because I shouldn’t be going to sleep with my iPad at 100% and waking up to it already down to 70%. I guess I will do the temporary fix in files for now, unless I find another cloud service that doesn’t drain my battery all day.
  • Jun 23, 2022

    By Erich Alderfer
    There's no way to sort files by size or view the size of a folder. These are some of the most basic features of a file browser. This severely limits its usefulness to me. Edit: I had already seen the article in the reply. The instructions the developer provided only work on desktop, not mobile. Maybe I'm missing something. My complaint is with the mobile experience, not the desktop experience. Edit 2: No, you can't sort by size or file type in the Files tab. I checked. Only name or time. Try it!
  • Scary! Shared link - My recipient has access to my Dropbox account Oct 1, 2020

    By Travel brain
    Hi. I have been using Dropbox for many years now. And it’s in my top three apps of about 200 apps in my iPhone. I will still “after this incident” give 5*. But something SCARY happened to me today. It goes like this..... Today I sent five links to one of my clients. I sent the links via outlook app on iphone 11 pro. After few hours my client called me back and said "I can see ALL your folders in your DropBox Account". I went to my account shared tab, so I may delete those links. Suprisingly those links are not in the shared link list. Then I went to the security tab in settings and I changed my password. Then I logged out from dropbox in my phone, and sent an email with shared links to myself. When I click the links I received, they automatically open my dropbox, though I'm signed out. To confirm that I launched my dropbox app but it asks me to login. Finally. I took down ALL my files and transferred them to my iCloudrive . My Dropbox account is empty now! Anyway. I think this is a big security issue. For now, can some one help me to expire the liniks which I sent to my client. Or is there a way to recall an email that I sent fifteen hours ago. outlook app for iphone. please help. thanks
  • Great for Storage May 10, 2021

    By Vanfleets
    I use Dropbox to store all my files I do not want to loose. I have photos, genealogy, health files, expenses, receipts, contracts, and so much more. Unfortunately, I find myself fighting with the program all the time. When upgrades are made, I find there is a glitch of some sort. Once I was notified I needed to backup my files. In the process of doing this, I lost them all. 3 years worth of data! There were no directions for backing up. There was no access on how to recover from old backups anywhere. These things should be clearly outlined in a manual, if there is one. The other thing I hate is that if you transfer files in or out of Dropbox, you have to do it one file at a time. You can’t transfer multiple files or a folder of files to Dropbox. Also you can no longer get to things like print or move a file to editing program (Word) without first clicking on “share” to find those options. Why the need to double click for these options? Other options are available with a single click but I don’t use those things. Ok, I have more but will stop now. I do like the program and still use it. Not so much on my phone due to the above complaints. Just wanted to let others know what life is like using the program.
  • Good features, horrible customer service May 30, 2020

    By MarlaE
    I’ve used Dropbox for years with no issues, although it is overpriced and their peculiar insistence on landing you on “Recents” rather than “My Files” is annoying. However, if you must purchase Dropbox, do it on their site and not via the App Store. Here’s why: They sent me a note saying my payment method (Apple) was invalid and I had to “update” my payment method with Apple or lose my paid features on May 31st. Spoke with tech support via chat and confirmed that my payment info is up to date, and that it has successfully gone through for ApplePay, dozens of other apps, and a couple of streaming services. He escalated me to someone who days later sent me a boilerplate email that showed he hadn’t read anything from the previous conversation. I replied, explaining again. No answer. I wrote back asking for an ETA on a response, as May 31 was fast approaching. No answer. Then on May *29* — two days before the supposed deadline — I got an email saying “Your account has been downgraded.” Finally managed to resubscribe by severing my payment within Apple and purchasing on their site (although now I wish I hadn’t). And *still* no response from customer service.
  • Tell me one, do another Oct 15, 2021

    By imark77
    Edit: Oh my gosh they actually updated the app update description! End. I go into the app to make sure my photos are updating All good, but says I have an update and I need to update the app 🤔click a button that takes me to the App Store I go to the App Store and it says that it's updated and it has a button to open the app which takes be back, recursion loop. on top of that background updating has also stopped working so my phone has had to stay on for a week without going to sleep or the screen going off for it to finish uploading a rather large video it also seems like it took really long granted part of that's the "high speed" Internet. of course it doesn't help that apple's new update that was just shipped refuses to install even though it's already downloaded so I need to get everything synced so I can back up and do it on the computer. Yes my perfectly good phone got ridiculously slow "after I got notified"!!!! and the notification crashes and settings, update crashs. Oh and if there was an DB update it wouldn't tell me what was updated because that would be under NDA.
  • So much potential, very buggy Mar 2, 2021

    By hr150123
    I’ve been using this app daily for work, for over a year now. Every single time I create a folder and select upload photos, I will be scrolling on my camera roll and it if I’m not actively clicking photos right off the bat, it freezes and jumps to the start of my camera roll (I have 20k photos in my camera roll, going back to 2017). The only way to avoid this is by clicking upload photos, and immediately start rapidly tapping random photos until it unfreezes. I have always updated the app, and it’s done this on more than one iPhone. Still happening on my 12 Pro. 2nd issue that just started happening: I name every folder by date. Suddenly almost all my folders are out of order. They randomly just start not being organized by date as I scroll down. I make sure to select “sort by date modified” and it does nothing. No matter what I sort by, nothing changes in the order. It’s becoming very frustrating as I rely on this app for work. I’m confused by all the positive reviews because my experience has been this for several months now.
  • Great app except... Apr 14, 2020

    By aWiiPeanut
    Overall this is a great app. It allows you to categorize your files just like on a computer with folders and sub-folders, etc. It is relatively easy to move files around from your ipad or phone, send them to another app to markup, and upload. The main problem I have with this app is the buttons at the bottom of the page when you are viewing a document. They have recently added a big blue button right in the middle at the bottom that says OPEN. The grid and magnifying glass buttons to the left of that were bad enough but now I have to try and read around the big OPEN button as well. I use Dropbox a lot for quizzing myself and I’ll save questions/answers and scroll through them, answering them in my head as I go. The buttons get in the way of reading my questions because scrolling too much will show me the answer. These buttons need to be added into the top banner or lower banner and not on their own. It would make this a 5 star app for me!
  • Working great, one irksome “feature” Mar 22, 2022

    By LSSR22
    I don’t understand all the problems people describe. My experience with Dropbox has been great, with it being very reliable. In one respect it’s even better than iCloud for saving a PDF opened from a website. I can save it directly to Dropbox, but I cannot save it directly to an iCloud folder. Nice. The one annoying feature is with setting up a new account on a computer and Dropbox assuming that the user wants to have files saved solely in the cloud. That default setting isn’t immediately obvious and caused me and others to being unable to access files while traveling. Moreover, figuring out how to turn that setting off was not obvious and difficult to find. Easy to change once found, but it required some digging. The user’s preference for local verses cloud storage should be the first thing asked during a set up, and a description of how to change it should be provided right there during set up.
  • Not working correctly! HELP! /Thanks 4 fixing Jun 17, 2021

    By Sparkles8961
    I’ve been using Dropbox on my iPhones since 2013. It always worked great until this past month. I use dropbox for my camera roll upload on my iPhone. My windows PC is connected to dropbox also since 2013, so I can copy my camera roll photos from dropbox onto my computer. For the past month the only upload that dropbox is taking from my camera roll is the videos I record. For some reason dropbox is not recognizing any photos that I take that are in my camera roll. Can you Please help fix this! Thank you. 👍“”THANKS 4THE EMAIL & THANKS 4 FIXING 😊! I did what you said about clearing the apps cache. And the photos work now. And also thank you for taking the time to email me and tell me what I needed to do. I really appreciate you caring enough to let me know. Thank you again😊””
  • Jun 22, 2022

    By Francesca di Poppa
    I wasted half the morning because the app on this Android tablet refused to download a simple Word file so that I could work on it. It's Word, people. The ability to access and work on files between home computer and more portable devices is what Dropbox is (supposedly) for. If you can't pull that off, then you're useless. I'm just grateful I never paid for a subscription.
  • May 1, 2022

    By Sandi DeBruyne
    Used to be a perfect program, now I would not recommend it to anyone. You used to be able to dee a thumbnail preview on desktop and several months ago it stopped and it is now a nightmare. They keep blaming it on a 3rd party app. This is NOT the problem. I have thousands of photos and can not see what photo is what . FIX THIS ISSUE already
  • Useless/not needed Jun 4, 2020

    By dicky j 12
    My smart phone has my resume in pdf. Form and that should be it. But no, these stupid app companies are in bed together and so I have to keep downloading app after app after app just apply for jobs. Each app just another security risk, just another way for my info to end up in the wrong hands. Might as well be you know what in a box, Totally unacceptable. Zero stars is the real review. Stop making cloud based crap we already have through oh idk the 16 other apps that do a similar job. This is an edit...after reading some reviews I ask those people if they are using windows 98? Do you not remember that our smart phones and their services were already doing all of this? Did you not already have cloud based service through your smart phone brand or google? Why accept yet another app that is cloud based for yet another way to have your private photos and documents out in another cloud. “The devs are smart” yeah after building the same features into every other cloud based app they realized they needed another job so here is Dropbox, next year it will be “boxdrop” or “doccushare3000”! I’m sure there is some feature that is unique to Dropbox that has you all saying that it’s totally different. You mean something that could have just been added to any other cloud based service? I know it’s free but I didn’t want another app on my phone, another account, another, another, another, another......
  • Jun 9, 2022

    By dvb 2112
    If you have a problem with the app, as I do, contacting the developer doesn't do any good. I have a problem with the app's widget losing the file name of the shortcut I create with it. I contacted the developer and got a automated response with a list of useless links. You can't get answers from thier forum about this problem, though someone opened up a discussion about it, because Dropbox made the solution private instead of being forthcoming about the problem instead!
  • Apr 21, 2022

    By Josh Steelman
    Can't upload files. Or maybe I can if I wait long enough. Unclear. Selected a few photos and videos and tried to upload, but just see "waiting to upload". Uploaded to Drive without issue. Have attempted reasonable measures to troubleshoot, such as signing out and back in, clearing cache, uninstalling and reinstalling app. Frustrating waste of time. Phone is Google Pixel 6 Pro running up-to-date stock Android.
  • May 4, 2022

    By Dian He
    I have been using dropbox for more than 10 years and clearly this app was never designed for Chromebook users yet it's the only solution out there. Even thou dropbox claims you can "add files" using the builtin "Files" app on chromebook, the file upload would always fail unless the file size is less than 1 Mb. To add salt to insult, the way to use the actual android app to upload files is very convoluted as if Dropbox intentionally do not want you to use it for that purpose.
  • Needs bugs worked out Mar 26, 2022

    By kellonc2
    Hello, I depend on Dropbox for my personal and Business data back up and I have an iPhone 11 with all of the latest iOS and software, however the dropbox app from the AppStore will not upload my photos! Even when I’m on a Wi-Fi connection at 50+ Mbps upload speeds, it is not enough for me to get my photos and videos uploaded which is a bug in the app surely. If I literally watch it upload, it is so slow that it takes minutes for a simple photo to upload and if I walk away from my phone (even with the screen on) it just stops uploading and is on the same file/photo when I come back to it, sometimes up to an hour later. It’s like when my phone is sitting still it won’t upload photos, which I’m sure is some sort of a bug with this app that is tied to some sort of sensor on my iphone. Something that needs to be investigated and resolved because given that I have the dropbox business enterprise premium plan I should be able to upload photos or someone should respond to my support tickets and help me resolve this issue which I have recorded exactly as I’ve stated on video. And I've never had a reply for support beyond an initial email.
  • Apr 19, 2022

    By e p
    Horrible decision to delete album feature! I will switch to another service once I figure out how to save all my pics. Plus, uploads are only happening now if I only open the app... no auto uploads happening. Wow... just looked through the other reviews.... DROPBOX is miserably failing now on all fronts now. HUGE WASTE OF MONEY NOW!!!!
  • Jun 12, 2022

    By Andrew Johnson
    Difficult to get a device that was designed to share to share with dropbox (Swann). It automatically backsup device that attempt to set up account with and can not connect anything else without an upgraded account. Can not unshare main device either. So if it is your phone, then it will automatically share to DropBox and then also will not connect the main device wanted. Customer support? Forget it. Less than helpful as well.
  • Feb 5, 2022

    By Chasity Holmes
    I use dropbox all the time to share albums. Since the update, you can't preview the images (says the file is too large to preview...it NEVER said that before) and now it's a whole process to download the files. Let's not get started on finding the files once they've downloaded. Definitely not worth $12/month anymore and definitely looking for a new, better way to share files.
  • img Community
    There’s nothing worse than having your computer crash in the middle of working on a paper that you spent 4 hours on and losing everything. Sometimes the best way to avoid losing your files it to store them in the cloud. Having a online storage option is one of the best choices for keeping your files safe.
    img by srinivasan
    3 years ago
  • img Community
    This is one of my favorite apps, because I’ve used it for more than 10 different uses, most recently with a client sending me pictures of their products. It offers many advantages, including saving space on your phone and being able to share anything privately with anyone with an email. It’s great for personal and business use!
    img by Megan
    2 years ago
  • img Community
    Rather than printing reports out and giving out copies to the 10 people in your office, just share them through this great program. I’ve used it for years for my copywriting and it’s so handy both for sharing files and taking files with you anywhere you go.
    img by Sharon
    2 years ago
  • img Community
    It's been going since 2007 and is the market leader for a reason. It's so easy to add files to dropbox and share them with clients, where they can download, make notes and share their own files.
    img by Antonio
    1 year ago
  • img Community
    You definitely won't want someone invading your business correspondence or important contracts. Dropbox is a safe and secure way to keep everything under lock and key. The platform has been around for over 13 years yet still has a great reputation.
    img by Antonio
    8 months ago
  • img Community
    Sharing storyboards to 3 or 4 different co-writers can be difficult without the proper file sharing resource. When creating the perfect practical movie storyboard, collaboration is key.
    img by Antonio
    6 months ago
  • img Community
    When conducting market research, you'll want a place to pool your data, and make it easily available to your team. Dropbox gives you 2GB of free cloud storage, which should be plenty at first. It also allows for easy collaboration with other apps such as Microsoft Office.
    img by Stefan
    6 months ago
  • img Expert
    1. Collaborate with your team through shared folders that exist on the cloud, so any of you can access them from anywhere
    2. Send or receive large files from others, both in your team and outsiders, quickly and easily
    3. Scan documents with your phone camera to turn any hard copies into digital PDFs - form receipts to handwritten notes
  • Scary! Shared link - My recipient has access to my Dropbox account Oct 1, 2020

    By Travel brain
    Hi. I have been using Dropbox for many years now. And it’s in my top three apps of about 200 apps in my iPhone. I will still “after this incident” give 5*. But something SCARY happened to me today. It goes like this..... Today I sent five links to one of my clients. I sent the links via outlook app on iphone 11 pro. After few hours my client called me back and said "I can see ALL your folders in your DropBox Account". I went to my account shared tab, so I may delete those links. Suprisingly those links are not in the shared link list. Then I went to the security tab in settings and I changed my password. Then I logged out from dropbox in my phone, and sent an email with shared links to myself. When I click the links I received, they automatically open my dropbox, though I'm signed out. To confirm that I launched my dropbox app but it asks me to login. Finally. I took down ALL my files and transferred them to my iCloudrive . My Dropbox account is empty now! Anyway. I think this is a big security issue. For now, can some one help me to expire the liniks which I sent to my client. Or is there a way to recall an email that I sent fifteen hours ago. outlook app for iphone. please help. thanks
  • Not working correctly! HELP! /Thanks 4 fixing Jun 17, 2021

    By Sparkles8961
    I’ve been using Dropbox on my iPhones since 2013. It always worked great until this past month. I use dropbox for my camera roll upload on my iPhone. My windows PC is connected to dropbox also since 2013, so I can copy my camera roll photos from dropbox onto my computer. For the past month the only upload that dropbox is taking from my camera roll is the videos I record. For some reason dropbox is not recognizing any photos that I take that are in my camera roll. Can you Please help fix this! Thank you. 👍“”THANKS 4THE EMAIL & THANKS 4 FIXING 😊! I did what you said about clearing the apps cache. And the photos work now. And also thank you for taking the time to email me and tell me what I needed to do. I really appreciate you caring enough to let me know. Thank you again😊””
  • Now Requires App Subscriptions Feb 27, 2020

    By justmyopiniontoo
    After years of being able to view PDFs, Spreadsheets and Documents, the app now forces one to subscribe to Adobe, Excel, etc. To what purpose? Those of us not using it for business are not trying to update anything: we’re only wanting to view documents that we generate elsewhere. Without the option of “view only,” this app has become useless and only gets one star as Apple won’t allow zero. Edit to Response to Developer’s Reply: I am able now to either open a password protected file for view-only by selecting the “go” key on the keyboard, bypassing the “open” icon for Excel, or ignoring the “go” key and selecting the “open” icon to follow the Excel pathway to edit the file. Thanks! Response to Developer’s Reply: Your reply is demonstrably false. Despite the indications in your help link, the App stopped opening Excel and PDF files that are password protected without using Excel and Adobe. There’s nothing like entering a password in response to Dropbox and then dealing with the prompt maze of those applications to finally get another password screen from them. After years of successfully entering file passwords at your prompt, this happened after *your* upgrades and before I chose to update to iOS 13.3 from 12.x. This is all on you.
  • Great App but very unstable after update Jun 23, 2019

    By KJP2U
    I’m having the same issue as Dudebraj9000. I have an iPhone 8 and have been using Dropbox for years. I agree that the updates have had no added value other than adding additional steps. When I’m uploading photos, I can no longer scroll down to see which photos are uploading. It jumps back to the top. Also, when I go to a photo album from Dropbox to upload photos, it will jump to photos from 2017 or 2018 unless I scroll real slow. Also, if I “move” photos from one folder to another, it now leaves me at the folder the photos got moved to instead of the folder I was working on... really annoying. I believe that if I “copy” photos from one folder to another, it will put me back to the folder I was working on, which is the way it has always been. Lastly, I had disconnected any auto uploads or syncing to Dropbox from the start, yet there is an album again called Dropbox with photos sitting in it... some very old photos. So I don’t know if those photos were uploaded or not. I have never auto synced my photos with Dropbox because I like having control of it. I gave you 5 stars because I use Dropbox every day and I trust that you will fix these issues. Overall, it has been fantastic, but more so in the older versions.
  • Mar 11, 2022

    By Corinne Hunter
    Does what it's supposed to do, all the time, every time. TBH I rarely need to access my files on mobile but the times when I do, it works exactly the way it should. The main service itself is, of course, excellent. Also, for some reason, when opening downloaded PDFs it's an option to open them in DropBox, and I've found that's more readable than the other options; that's just a bonus.
  • Great app except... Apr 14, 2020

    By aWiiPeanut
    Overall this is a great app. It allows you to categorize your files just like on a computer with folders and sub-folders, etc. It is relatively easy to move files around from your ipad or phone, send them to another app to markup, and upload. The main problem I have with this app is the buttons at the bottom of the page when you are viewing a document. They have recently added a big blue button right in the middle at the bottom that says OPEN. The grid and magnifying glass buttons to the left of that were bad enough but now I have to try and read around the big OPEN button as well. I use Dropbox a lot for quizzing myself and I’ll save questions/answers and scroll through them, answering them in my head as I go. The buttons get in the way of reading my questions because scrolling too much will show me the answer. These buttons need to be added into the top banner or lower banner and not on their own. It would make this a 5 star app for me!
  • Working great, one irksome “feature” Mar 22, 2022

    By LSSR22
    I don’t understand all the problems people describe. My experience with Dropbox has been great, with it being very reliable. In one respect it’s even better than iCloud for saving a PDF opened from a website. I can save it directly to Dropbox, but I cannot save it directly to an iCloud folder. Nice. The one annoying feature is with setting up a new account on a computer and Dropbox assuming that the user wants to have files saved solely in the cloud. That default setting isn’t immediately obvious and caused me and others to being unable to access files while traveling. Moreover, figuring out how to turn that setting off was not obvious and difficult to find. Easy to change once found, but it required some digging. The user’s preference for local verses cloud storage should be the first thing asked during a set up, and a description of how to change it should be provided right there during set up.
  • One last thing Feb 9, 2020

    By Nightmare13473
    I’m really happy u added a Dark version to it, now I’m not straining my eyes with all the white, I never liked bright things, but to get to the point, there’s one last thing I would love for u to add to the app. I download audio files on Dropbox and I use it to listen to it when ever my WiFi decided to cut out for a few hours (ya it does that I’ve been trying to get it fixed) now it plays the files just fine, but whenever the song ends, it doesn’t go to the next one, so I have to stop whatever I’m doing, go the the app, and either replay the same song or just find a new one to listen too. And I don’t like being stopped in the middle of drawing or doing work. Is there a way u could add a media player or something? Like when u play a music or video file it just goes or opens up the media player? Plz if u can do it I’ll be very great full, I'd definitely have less distractions when I do my work.
  • Horrible Background Battery Usage Jan 7, 2021

    By Parvani Symphony
    I really love the app and it gives me the ability to share my files between my iPad and my desktop computer easily. I originially got Dropbox because Google Drive was draining my battery by constantly running in the background. Well, my battery has been draining again over time by almost 30% or more at times. I checked my battery usage and Dropbox was running in the background for 7 hours straight. Why? I looked up the issue, and someone mentioned the only way to fix it was to disable it in the File app on my device, but I don’t want to do that, because sometimes I do need to access things from that app, or move things that way. I understand that it checks the folder in Files and makes sure everything is synced to the actual Dropbox app, but 7 hours? There’s also an issue where if I upload items to Dropbox within the app, if I close the app, it stops uploading. I have to have the app open for it to finish uploading. I’ve never had to deal with that before. Not sure if these are Apple issues or Dropbox issues. I hope there’s another fix for it though, because I shouldn’t be going to sleep with my iPad at 100% and waking up to it already down to 70%. I guess I will do the temporary fix in files for now, unless I find another cloud service that doesn’t drain my battery all day.
  • Jun 23, 2022

    By Erich Alderfer
    There's no way to sort files by size or view the size of a folder. These are some of the most basic features of a file browser. This severely limits its usefulness to me. Edit: I had already seen the article in the reply. The instructions the developer provided only work on desktop, not mobile. Maybe I'm missing something. My complaint is with the mobile experience, not the desktop experience. Edit 2: No, you can't sort by size or file type in the Files tab. I checked. Only name or time. Try it!
  • Great for Storage May 10, 2021

    By Vanfleets
    I use Dropbox to store all my files I do not want to loose. I have photos, genealogy, health files, expenses, receipts, contracts, and so much more. Unfortunately, I find myself fighting with the program all the time. When upgrades are made, I find there is a glitch of some sort. Once I was notified I needed to backup my files. In the process of doing this, I lost them all. 3 years worth of data! There were no directions for backing up. There was no access on how to recover from old backups anywhere. These things should be clearly outlined in a manual, if there is one. The other thing I hate is that if you transfer files in or out of Dropbox, you have to do it one file at a time. You can’t transfer multiple files or a folder of files to Dropbox. Also you can no longer get to things like print or move a file to editing program (Word) without first clicking on “share” to find those options. Why the need to double click for these options? Other options are available with a single click but I don’t use those things. Ok, I have more but will stop now. I do like the program and still use it. Not so much on my phone due to the above complaints. Just wanted to let others know what life is like using the program.
  • Good features, horrible customer service May 30, 2020

    By MarlaE
    I’ve used Dropbox for years with no issues, although it is overpriced and their peculiar insistence on landing you on “Recents” rather than “My Files” is annoying. However, if you must purchase Dropbox, do it on their site and not via the App Store. Here’s why: They sent me a note saying my payment method (Apple) was invalid and I had to “update” my payment method with Apple or lose my paid features on May 31st. Spoke with tech support via chat and confirmed that my payment info is up to date, and that it has successfully gone through for ApplePay, dozens of other apps, and a couple of streaming services. He escalated me to someone who days later sent me a boilerplate email that showed he hadn’t read anything from the previous conversation. I replied, explaining again. No answer. I wrote back asking for an ETA on a response, as May 31 was fast approaching. No answer. Then on May *29* — two days before the supposed deadline — I got an email saying “Your account has been downgraded.” Finally managed to resubscribe by severing my payment within Apple and purchasing on their site (although now I wish I hadn’t). And *still* no response from customer service.
  • Tell me one, do another Oct 15, 2021

    By imark77
    Edit: Oh my gosh they actually updated the app update description! End. I go into the app to make sure my photos are updating All good, but says I have an update and I need to update the app 🤔click a button that takes me to the App Store I go to the App Store and it says that it's updated and it has a button to open the app which takes be back, recursion loop. on top of that background updating has also stopped working so my phone has had to stay on for a week without going to sleep or the screen going off for it to finish uploading a rather large video it also seems like it took really long granted part of that's the "high speed" Internet. of course it doesn't help that apple's new update that was just shipped refuses to install even though it's already downloaded so I need to get everything synced so I can back up and do it on the computer. Yes my perfectly good phone got ridiculously slow "after I got notified"!!!! and the notification crashes and settings, update crashs. Oh and if there was an DB update it wouldn't tell me what was updated because that would be under NDA.
  • So much potential, very buggy Mar 2, 2021

    By hr150123
    I’ve been using this app daily for work, for over a year now. Every single time I create a folder and select upload photos, I will be scrolling on my camera roll and it if I’m not actively clicking photos right off the bat, it freezes and jumps to the start of my camera roll (I have 20k photos in my camera roll, going back to 2017). The only way to avoid this is by clicking upload photos, and immediately start rapidly tapping random photos until it unfreezes. I have always updated the app, and it’s done this on more than one iPhone. Still happening on my 12 Pro. 2nd issue that just started happening: I name every folder by date. Suddenly almost all my folders are out of order. They randomly just start not being organized by date as I scroll down. I make sure to select “sort by date modified” and it does nothing. No matter what I sort by, nothing changes in the order. It’s becoming very frustrating as I rely on this app for work. I’m confused by all the positive reviews because my experience has been this for several months now.
  • Mar 14, 2022

    By Robert Zinda
    Having more storage can be accomplished by simply buying a larger sd card, they're cheap and can be transfered from device to device easily and quickly. Downloading large files to these cloud apps are sometimes not available plus you still need the room on your phone to fetch it back and wait again for it to load. Only purpose is because you're forced to use it based on the site offering the file as I encountered.
  • Apr 21, 2022

    By Josh Steelman
    Can't upload files. Or maybe I can if I wait long enough. Unclear. Selected a few photos and videos and tried to upload, but just see "waiting to upload". Uploaded to Drive without issue. Have attempted reasonable measures to troubleshoot, such as signing out and back in, clearing cache, uninstalling and reinstalling app. Frustrating waste of time. Phone is Google Pixel 6 Pro running up-to-date stock Android.
  • Needs bugs worked out Mar 26, 2022

    By kellonc2
    Hello, I depend on Dropbox for my personal and Business data back up and I have an iPhone 11 with all of the latest iOS and software, however the dropbox app from the AppStore will not upload my photos! Even when I’m on a Wi-Fi connection at 50+ Mbps upload speeds, it is not enough for me to get my photos and videos uploaded which is a bug in the app surely. If I literally watch it upload, it is so slow that it takes minutes for a simple photo to upload and if I walk away from my phone (even with the screen on) it just stops uploading and is on the same file/photo when I come back to it, sometimes up to an hour later. It’s like when my phone is sitting still it won’t upload photos, which I’m sure is some sort of a bug with this app that is tied to some sort of sensor on my iphone. Something that needs to be investigated and resolved because given that I have the dropbox business enterprise premium plan I should be able to upload photos or someone should respond to my support tickets and help me resolve this issue which I have recorded exactly as I’ve stated on video. And I've never had a reply for support beyond an initial email.
  • Feb 5, 2022

    By Chasity Holmes
    I use dropbox all the time to share albums. Since the update, you can't preview the images (says the file is too large to preview...it NEVER said that before) and now it's a whole process to download the files. Let's not get started on finding the files once they've downloaded. Definitely not worth $12/month anymore and definitely looking for a new, better way to share files.
  • I really wanted to like Dropbox Feb 3, 2020

    By Artemis12234
    This is a review on Dropbox in general. I wanted to use Dropbox to back up files I accumulate on both my phone and my computer over time onto a cloud. This includes work files (minimal though) and (mostly) personal photos/videos. But I have so many issues syncing files whether it be from my phone or my computer, I just can’t do it anymore; it takes way too much time. And I’ve had the paid version for a couple months now! I thought maybe Dropbox just had a learning curve but the issues are perennial. I constantly have to troubleshoot the syncing and google solutions for things like clearing the cache on my Mac. It’s like I have to treat Dropbox like a baby, only back up 50 photos at a time or it glitches and never uploads at all. Even troubleshooting pages from the Dropbox website don’t solve my problems, even if it’s only 4 simple steps. I don’t understand—I thought DropBox was a large and reputable company used by professionals. I’m using Dropbox for mostly light, personal reasons and it doesn’t work properly. Looks like I’m going to have to back up the old fashioned way: external hard drives.
  • Mar 4, 2022

    By Jared Apodaca
    This app sucks. Sure you can allow it to upload pictures from your phone and view them, but that's it. It always has issues with the connection suddenly every time I try to download photos back on my phone or upload documents or try to manage and organize anything stored in it. It can't even move one file to another folder within the app. Better have access to a PC if you want full use of this service. I don't and now I stand to lose everything stored on it if I stop paying for it. USELESS!
  • Feb 17, 2022

    By N B
    For some reason Dropbox on Android cannot preview .wav or .mp3 files, but Dropbox on iPhones can. Please fix this. [Update after response from Dropbox] - I have uninstalled and reinstalled the app multiple times and deleted the cache. It still gives the same error for audio files - "mp3/wav files can't be previewed, to open this file try a computer or another app".
  • App disables your account for no reason Apr 10, 2021

    By John hanti
    I have had dropbox for years and one day i tried to login and it suddenly says log back in again. I do it several times and it doesn’t work. After the 3rd try it disables my account. I try to go to support to write to them and it also gets disabled which makes it impossible to tell them what is going on. You are voiceless if you get locked out. Then i go to Twitter and they don’t respond for days I try to send them a message from a different dropbox and it says it has to be logged in from the same email you need help from which they have disabled. I have been waiting for days and they have not emailed me back to solve the issues. I will call my legal team soon. They are horrible at helping you when you are stuck and no phone number to call. On top of that they keep charging me every month. I recommend working with a service that can be reached In crisis. Even if you have the plus account you cannot reach them unless you are logged in but if you are locked out how are you supposed to get through ??? They will say send us an email from the same account that you are locked out from but you cannot because they do mot accept outgoing emails. The staff is untrained and you can lose all your data. My legal team is ready to bash them for there shameful ways Very low grade system. I lost so much money losing access to my files these days. Horrible.
  • Jun 22, 2022

    By Francesca di Poppa
    I wasted half the morning because the app on this Android tablet refused to download a simple Word file so that I could work on it. It's Word, people. The ability to access and work on files between home computer and more portable devices is what Dropbox is (supposedly) for. If you can't pull that off, then you're useless. I'm just grateful I never paid for a subscription.
  • May 1, 2022

    By Sandi DeBruyne
    Used to be a perfect program, now I would not recommend it to anyone. You used to be able to dee a thumbnail preview on desktop and several months ago it stopped and it is now a nightmare. They keep blaming it on a 3rd party app. This is NOT the problem. I have thousands of photos and can not see what photo is what . FIX THIS ISSUE already
  • Useless/not needed Jun 4, 2020

    By dicky j 12
    My smart phone has my resume in pdf. Form and that should be it. But no, these stupid app companies are in bed together and so I have to keep downloading app after app after app just apply for jobs. Each app just another security risk, just another way for my info to end up in the wrong hands. Might as well be you know what in a box, Totally unacceptable. Zero stars is the real review. Stop making cloud based crap we already have through oh idk the 16 other apps that do a similar job. This is an edit...after reading some reviews I ask those people if they are using windows 98? Do you not remember that our smart phones and their services were already doing all of this? Did you not already have cloud based service through your smart phone brand or google? Why accept yet another app that is cloud based for yet another way to have your private photos and documents out in another cloud. “The devs are smart” yeah after building the same features into every other cloud based app they realized they needed another job so here is Dropbox, next year it will be “boxdrop” or “doccushare3000”! I’m sure there is some feature that is unique to Dropbox that has you all saying that it’s totally different. You mean something that could have just been added to any other cloud based service? I know it’s free but I didn’t want another app on my phone, another account, another, another, another, another......
  • Jun 9, 2022

    By dvb 2112
    If you have a problem with the app, as I do, contacting the developer doesn't do any good. I have a problem with the app's widget losing the file name of the shortcut I create with it. I contacted the developer and got a automated response with a list of useless links. You can't get answers from thier forum about this problem, though someone opened up a discussion about it, because Dropbox made the solution private instead of being forthcoming about the problem instead!
  • May 4, 2022

    By Dian He
    I have been using dropbox for more than 10 years and clearly this app was never designed for Chromebook users yet it's the only solution out there. Even thou dropbox claims you can "add files" using the builtin "Files" app on chromebook, the file upload would always fail unless the file size is less than 1 Mb. To add salt to insult, the way to use the actual android app to upload files is very convoluted as if Dropbox intentionally do not want you to use it for that purpose.
  • Apr 19, 2022

    By e p
    Horrible decision to delete album feature! I will switch to another service once I figure out how to save all my pics. Plus, uploads are only happening now if I only open the app... no auto uploads happening. Wow... just looked through the other reviews.... DROPBOX is miserably failing now on all fronts now. HUGE WASTE OF MONEY NOW!!!!
  • Jun 12, 2022

    By Andrew Johnson
    Difficult to get a device that was designed to share to share with dropbox (Swann). It automatically backsup device that attempt to set up account with and can not connect anything else without an upgraded account. Can not unshare main device either. So if it is your phone, then it will automatically share to DropBox and then also will not connect the main device wanted. Customer support? Forget it. Less than helpful as well.
  • One year no change Apr 14, 2020

    By TiredMomAndNurse
    A year ago I reached out for help bc all of my photos I edited on my phone or the hundreds of “portrait mode” iPhone photos were uploaded in their original mode and their “edited” portrait mode. When you click “automatic upload” it uploads your photos in chronological order with dates they were created. Which is great. On the portrait mode or any edited photo, it uploads two versions. I was going through and looking at file size and deleting the one that wasn’t edited so that my terabyte of storage wouldn’t be full. The tip they gave me was to click “manual upload” and manually upload all of the portrait mode or edited photos that I wanted to not have doubled. I did this. The photos were not uploaded by date taken and the file names were changed. But they were not doubled. Then, I clicked “automatic upload” to upload all of the other unedited photos and it still uploaded the edited ones I had manually uploaded bc the file names were different. I have reached out a handful of times about having an option to click or fixing the manual upload bug that changes the file names and causes more duplicates. No changes have been made. Dropbox is the most expensive storage app but don’t expect the most expensive quality.
  • Feb 22, 2022

    By Erin Mawhirter
    Very difficult!! I signed up for the free trial to see if this would be a good app to send large picture files to family. It has been the opposite of user friendly. Canceling the subscription is way too difficult for a regular person. It says it is sending you to options for cancelling that then don't exist. Just finding out what type of account one has is difficult. I use a lot of apps. I found this one to be frustrating with support fairly unavailable.
  • Mar 23, 2022

    By Tim Wilson
    I'm very unhappy with Dropbox deleting the album feature from the app. They replied that I can access my pics through the photo button, no kidding. The problem was I had several pics out of thousands added to albums for easy access but it was changed without notice. I'm now more unhappy with what appears to be an insensitive auto generated response. Looks like it's time to find an alternative solution.

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