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DraftKings Sportsbook & Casino

DraftKings Sportsbook & Casino

DraftKings, Inc.

🏈 Bet on sports from your phone with our legal mobile sportsbook app! 💵

4.8 Ratings 257K+ Reviews 500K+ Downloads

Ratings & Reviews

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  • img Community

    Fraud schemes are in motion !! Sep 16, 2021

    By Serge Bernard
    They place deposits into a wrong account with the purpose to apprehend and hold your money. Dishonest and predatory people - do not trust them otherwise you will not see your money! I have contacted my bank about the situation because they do reject any claims and pretend as nothing special ver happened.
  • Sep 30, 2021

    By Timothy Spence
    I have had a few issues with this application: 1) the app not accepting my location, and 2) a free opt in bet not paying. Both times I contacted customer service and both times some got back to me within minutes to fix both of my problems. Draftkings customer support has to be the best customer support I've ever dealt with.
  • Please Read - Tech Issues Aug 6, 2020

    By Dlund24
    Hello - I love the way you’ve designed the app and love the SportsBook progress but I think there needs to be some more spend or focus on the engineering and functionality aspects of the app. It took me 4 times to deposit money for the first time because the app froze and I had to re-load and re sign-in. There may be customers that don’t have the patience to wait for that and you may lose those customers. App functionality is going to be so so important for establishing customer loyalty moving forward, especially in states that are just newly adopting legal gambling because this is where the majority of millennials will bet, on their iPhones. Also this is just personal opinion, but I’d consider changing the design of the App Logo. The word DraftKings is too small and the light green is not a color that stands out, especially against the backdrop of a photo or different phone background. I’d use a bolder and darker Green with white lettering and black outlining. You want the consumer to be thinking about clicking your app every time they open their iPhone.
  • Oct 17, 2021

    By Jerry H
    The worst part of this app is the constant need to login and the fact that it uses SMS for 2FA and no option for Google Authenticator (or the like). Sometimes login works by fingerprint, other times inputting a password is required. It would be nice to have a "remember me" option especially on game day.
  • Sep 30, 2021

    By Don Pepka
    At first it was fun. Won a few bucks. Then I won a wager and the app marked it as lost. I made a complaint to customer service and now whenever I try to get on it keeps telling me to sign up and if by chance I can log in the app just freezes. Everything is up to date
  • Great app but beware. Apr 17, 2021

    By etagtechnologies.com
    I loved this app. It feels stable so kudos to the developers. Unfortunately as a software engineer myself there are plenty of observable patterns that hints at your profile progressively and noticeably making it nearly impossible for you to have a chance of winning. For the first couple of days you will win a lot. I managed to turn $250 into $5,000. Slots machines and blackjack feel like you have a chance. This is how they get you. Then you you start loosing but not like all the time. Sort of balanced.... but then you can try the slots and hitting 100 times and getting nothing. Then it gets really bad. Bad as in blackjack giving the house 10 and aces 8-10 times in a row while you get 13s-14s and busts as you see all you money bleeding out. Then you start questioning yourself... put more and more money. Remove the app a few times and re-install... because maybe.. just maybe it was you. Down 2-3k later you are here writing a review to help others manage their expectations. Give it a shot; you will see what I mean.
  • Oct 1, 2021

    By Nate Corpe
    pretty good real money wagering app other then a few things. first con is the support provided, any questions/comments must be submitted via email which takes time to receive any response. also seems to be a lack of give a damn by the support team, in my opinion. 2nd con, sports bets, I have made maybe 10 or so and over half of them have been "canceled" & money refunded even tho bet was submitted and in my "open bets". they would have won and that is frustrating. not enough room to write here
  • Oct 22, 2021

    By Mike Arias
    Not great app. I can never see my bets. It only shows the bet lines. Also it constantly needs to recheck location. Why can't it figure it out? I am at home using my Wi-Fi.
  • Has a few annoying features, but overall decent Dec 1, 2020

    By Jnachod2015
    The lines offered on major games are very fair and comparable to what you’d find anywhere else. Also, you will probably not run into issues with wagers being too low or too high in most cases. If you want to bet $150 on the eagles to win or just $1 on Travis Fulham to score the first TD, you’ll be able to. My main complaint: the app encourages problematic gambling behavior and it’s a bit easier than you think to spend more time and or more money than you want. There are always promo offers, and in some cases more than one promo running simultaneously. When you request a withdrawal it is usually processed within a few days, but unfortunately there is the option to cancel pending withdrawals before they are processed. If you don’t have good self control, you may find this to be incredibly annoying as you can watch a $200 payout turn into nothing. One workaround is to request a withdrawal, then use the responsible gambling options to block yourself for a few days to ensure that you get your funds before you’re allowed to wager again. I prefer FanDuel for this very reason because once you request a withdrawal there, there is no way to undo the process. I urge anyone who uses DK to be aware of their gambling habits and to limit their play and not let it get in the way of work or relationships or other important things in life.
  • Oct 14, 2021

    By Steve Zielske
    Have had no issues with the app. It works well and is easy to navigate. There are lots of ways to stay busy on the app without risking lots of money if you dont want to. Frequent bonuses keep it interesting. My withdrawels of cash have been quick and seamless.
  • Sep 30, 2021

    By Timothy Spence
    I have had a few issues with this application: 1) the app not accepting my location, and 2) a free opt in bet not paying. Both times I contacted customer service and both times some got back to me within minutes to fix both of my problems. Draftkings customer support has to be the best customer support I've ever dealt with.
  • Please Read - Tech Issues Aug 6, 2020

    By Dlund24
    Hello - I love the way you’ve designed the app and love the SportsBook progress but I think there needs to be some more spend or focus on the engineering and functionality aspects of the app. It took me 4 times to deposit money for the first time because the app froze and I had to re-load and re sign-in. There may be customers that don’t have the patience to wait for that and you may lose those customers. App functionality is going to be so so important for establishing customer loyalty moving forward, especially in states that are just newly adopting legal gambling because this is where the majority of millennials will bet, on their iPhones. Also this is just personal opinion, but I’d consider changing the design of the App Logo. The word DraftKings is too small and the light green is not a color that stands out, especially against the backdrop of a photo or different phone background. I’d use a bolder and darker Green with white lettering and black outlining. You want the consumer to be thinking about clicking your app every time they open their iPhone.
  • Oct 17, 2021

    By Jerry H
    The worst part of this app is the constant need to login and the fact that it uses SMS for 2FA and no option for Google Authenticator (or the like). Sometimes login works by fingerprint, other times inputting a password is required. It would be nice to have a "remember me" option especially on game day.
  • Sep 30, 2021

    By Don Pepka
    At first it was fun. Won a few bucks. Then I won a wager and the app marked it as lost. I made a complaint to customer service and now whenever I try to get on it keeps telling me to sign up and if by chance I can log in the app just freezes. Everything is up to date
  • Great app but beware. Apr 17, 2021

    By etagtechnologies.com
    I loved this app. It feels stable so kudos to the developers. Unfortunately as a software engineer myself there are plenty of observable patterns that hints at your profile progressively and noticeably making it nearly impossible for you to have a chance of winning. For the first couple of days you will win a lot. I managed to turn $250 into $5,000. Slots machines and blackjack feel like you have a chance. This is how they get you. Then you you start loosing but not like all the time. Sort of balanced.... but then you can try the slots and hitting 100 times and getting nothing. Then it gets really bad. Bad as in blackjack giving the house 10 and aces 8-10 times in a row while you get 13s-14s and busts as you see all you money bleeding out. Then you start questioning yourself... put more and more money. Remove the app a few times and re-install... because maybe.. just maybe it was you. Down 2-3k later you are here writing a review to help others manage their expectations. Give it a shot; you will see what I mean.
  • Oct 1, 2021

    By Nate Corpe
    pretty good real money wagering app other then a few things. first con is the support provided, any questions/comments must be submitted via email which takes time to receive any response. also seems to be a lack of give a damn by the support team, in my opinion. 2nd con, sports bets, I have made maybe 10 or so and over half of them have been "canceled" & money refunded even tho bet was submitted and in my "open bets". they would have won and that is frustrating. not enough room to write here
  • Oct 22, 2021

    By Mike Arias
    Not great app. I can never see my bets. It only shows the bet lines. Also it constantly needs to recheck location. Why can't it figure it out? I am at home using my Wi-Fi.
  • Has a few annoying features, but overall decent Dec 1, 2020

    By Jnachod2015
    The lines offered on major games are very fair and comparable to what you’d find anywhere else. Also, you will probably not run into issues with wagers being too low or too high in most cases. If you want to bet $150 on the eagles to win or just $1 on Travis Fulham to score the first TD, you’ll be able to. My main complaint: the app encourages problematic gambling behavior and it’s a bit easier than you think to spend more time and or more money than you want. There are always promo offers, and in some cases more than one promo running simultaneously. When you request a withdrawal it is usually processed within a few days, but unfortunately there is the option to cancel pending withdrawals before they are processed. If you don’t have good self control, you may find this to be incredibly annoying as you can watch a $200 payout turn into nothing. One workaround is to request a withdrawal, then use the responsible gambling options to block yourself for a few days to ensure that you get your funds before you’re allowed to wager again. I prefer FanDuel for this very reason because once you request a withdrawal there, there is no way to undo the process. I urge anyone who uses DK to be aware of their gambling habits and to limit their play and not let it get in the way of work or relationships or other important things in life.
  • Oct 14, 2021

    By Steve Zielske
    Have had no issues with the app. It works well and is easy to navigate. There are lots of ways to stay busy on the app without risking lots of money if you dont want to. Frequent bonuses keep it interesting. My withdrawels of cash have been quick and seamless.
  • Terrible site Oct 14, 2018

    By Pokerpheen
    I deposited $200 since it was “Recommended” and I would get up to $200 in bonus money. After I didn’t see the bonus kick it in and lost the $200, I didn’t see any bonus money kick in. I reached out to DK customer service to ask why. Their response was that they match the first bet win/lose. I asked why I didn’t get the $100 I bet on my first bet and I was told that I received the bonus on 8/22. I wasn’t able to deposit anything until October since cards weren’t working (at least mine wasn’t)...strange. I checked my statement and my first deposit in the Sportsbook was on 10/11. I asked them to send me a statement and they have yet to respond. SugarHouse and FanDuel honored their bonus with no issues. If DK is doing this for a bonus, I certainly don’t trust them sending me a check if I were to cash out. I suggest using a different sports app.
  • img Community

    Fraud schemes are in motion !! Sep 16, 2021

    By Serge Bernard
    They place deposits into a wrong account with the purpose to apprehend and hold your money. Dishonest and predatory people - do not trust them otherwise you will not see your money! I have contacted my bank about the situation because they do reject any claims and pretend as nothing special ver happened.
  • Oct 2, 2021

    By Charon Day
    They've said it all before, but I just KNEW I was special. Lol NOPE! I WAS BARELY ABLE TO PLACE MY 1ST DEPOSIT. and that's when the location NEVER got situated. Email after email. Fix after fix. nothing is working. I honestly don't wanna hear about WHAT WE need to anymore. It's been 2 weeks. I feel like you guys need someone to look at the schematics of the Geolocation feature. It's unfair to the players.
  • WILL STOP USING ONCE I RECIEVE MY WINNINGS. Oct 29, 2020

    By 1017Gilbert
    It’s been over a month now that I have won a bet. The option to deposit straight in to my bank account was not available to me at the time. I went with a check. 1-3 weeks. Contacted DraftKings at the end of 2. They told me my best bet would be to wait until the end of the 3rd week and I should see it, instead of voiding out the check and then depositing the money in to my account becasue that way would “take longer” than me waiting. The end of the 3rd week came and still not check. Contacted DraftKings 2 days after that date, and finally they began the void process of the check. Now they told me it would be an additional 1-3 weeks before I would see the money back in my DK account. Needless to say, I am very disappointed with everything. I used to love this app. I was practically becoming addicted to it, until all this happend. It is no longer about the money to me. It is about the principle. You’re telling me, that after 3 weeks of waiting, I did not even recieve a voided check in the mail?? That tells me a check was never sent in the first place!! I will be deleting this app and never using again once I receive my winnings. DraftKings takes your money instantly but takes any where from 3 days to OVER A MONTH to dish out money you’ve won. It’s my money. I spent my own money to win that money. Bullsh**!!
  • Sep 28, 2021

    By Josh Delossantos
    The UI and colors are generally appealing, but when it comes to organization and filtering, the app falls short. For example, when I'm trying to scroll through the bets that I have open, it would be nice to be able to sort them by event. I'll have multiple bets placed on different days for an event, and I have to scroll all over the place to keep track of them. Simple things like that. Update: this app is riddled with technical errors. Logging me out for no reason, doesn't load all the code. Etc
  • Horrible customer service Nov 21, 2018

    By gamblingSavant
    This app is good if you plan on never ever reaching customer service or having any issues with the app. However if you ever need to reach customer service there is a huge issue. There is no phone number so you have to email them. Takes 1-5 days for them to answer or they ignore you. Most times they don’t understand or don’t know their own app well enough to answer your questions. If there is a significant issue they have zero idea of what is going on. They offered an nfl parlay insurance promotion. If you lose 1 leg of a 4 leg parlay you will be credited as long it is not a teaser. I made parlay wagers as did my dad using the alternate spreads. We never used teasers and were credited the first 2 times the promotion came out. Then all of a sudden they didn’t credit us and said teasers don’t apply. We didn’t use teasers we were just smart enough to use all their app offers. They have no idea the bet we used and I’ve spent days trying to contact them and explain. Save yourself the hassle and do not use this app. You will eventually get money randomly taken from your account, not get a pay out or some other issue. Then you will spend weeks trying to explain to them their own system to eventually get screwed. Use another sportsbook. Or else you will just regret the hassle.
  • Horrible customer service Aug 26, 2020

    By Legacy360
    Horrible customer service numerous issues on site when you reach out to inquire you get no response for weeks at a time if ever they are of little help in fixing the problem very rude and unprofessional overall they have one of the worst customer service teams I have ever seen I’ve had issues on the site that included not receiving proper payment for my winnings missing permotional payouts including most recently mamba permotional which is a 60 dollar free bet I recently won a small pot of a few hundred dollars took a week to get my money and as a result they blocked access on my account to the games I won on really strange and unprofessional I’m currently missing over 200 slot games from my app strange right accept that I’ve checked a few of my friends accounts and none have limited access is it cause I won so now I’m blocked wish I could say unfortunately they won’t respond to explain or fix the issue be very careful when useing this site keep track of all winners screen shot all permotions you opt into and please if you have some of the same issues immediately leave negative feedback which will force them to take the necessary steps to correct the problems and improve not only customer service and how the interact with customer but the many issues overall
  • Sep 28, 2021

    By Alan Smith
    Everyone describing the location issue and then DK Support responding that they are required to do that is beyond frustrating. THE APP IS RANDOMLY NOT RECOGNIZING THE LOCATION. I'll place bets fine 1 hour & next hour it says I cannot be located. Such garbage when ppl are playing w/ real $. Too much competition for DK to just ignore issue. Same with boosters and promos not loading. DK even adds a note that you're supposed to reload and just keep trying. Lol. And yes, I'm on most current version
  • Just shows how much they care about you, I mean your money 😂 Oct 27, 2020

    By We see no irregularities here
    Hi, I’ve used this app ever since it came out. I’ve probably had over $250k in placed wagers on this site for sports betting. Now Live Dealer blackjack is legal in PA I figured I’d give it a go because of the promotion. Now I hit the “stand button” but the site gave me the “surrender” option. I had a 9 to the dealers 3. Why in the world would I surrender. I kindly asked customer support if they could help. And was told “on our records we see no irregularities” and pretty much told me I selected surrender. Now I say to myself ok maybe I did hit the wrong button.... next hand. Bam. Same thing. Now this is where the customer Support thing gets fun. They tell me to fill out this BS investigation form. But ok, I’m only wagering $40 at this point so I couldn’t care less. But it’s the fact that I know many people out there can only afford to bet $1-$5 hands at a time. Also, if you can’t fix a simple bug and want your players to fill out a form that they will contact you back in 48 hours after it’s reviewed, why run this business. And if they treated me, a long term Sportsbook user that’s wagered over half a mil like a piece of dust under their blackjack table, imagine what you have coming when their site messes up. Hope that helps.
  • Oct 21, 2021

    By Adam Stankard
    Awful app. Occasionally just bricks my phone for several minutes. Way too slow. The "promos" they pretend to have only show up once in a while when you "opt-in." This app is a joke. So many better sportsbooks. Best avoided.
  • Looks good but technical difficulties galore Nov 3, 2020

    By KyKinPA
    Their apps are increasingly unstable and their offers pay out about half of the time. If there was a better app in PA I would not use DK app. I have to submit 2-3 support tickets a week to get credited and their support wait is several days. It’s easy to forget which support ticket you’re on and forget to follow up. The new live dealer segment is plagued by connection and app issues which is surprising because when I lived in NJ this was not the case. Support for live dealer issues seems to be separate from the main app support. I would not recommend this app for any serious gambling. The live dealer support will tell you that the issues are your fault and your app chooses when to work, when to surrender, when to stay sometimes. It’s a novelty at best to play $1 hands when you’re bored. The best live game is roulette because it’s harder for them to mess it up but these dealers are new so expect the ball to fly off once and not make it 3 times around at least once a session. It’s so south Philly that one time the fire alarm went off and 20 mins later we all lost our bets. It’s comic relief if you’re not betting much. I’m in town on an iPhone 12 with gigabit mesh WiFi.
  • img Community

    Fraud schemes are in motion !! Sep 16, 2021

    By Serge Bernard
    They place deposits into a wrong account with the purpose to apprehend and hold your money. Dishonest and predatory people - do not trust them otherwise you will not see your money! I have contacted my bank about the situation because they do reject any claims and pretend as nothing special ver happened.

No reviews available

  • Sep 30, 2021

    By Timothy Spence
    I have had a few issues with this application: 1) the app not accepting my location, and 2) a free opt in bet not paying. Both times I contacted customer service and both times some got back to me within minutes to fix both of my problems. Draftkings customer support has to be the best customer support I've ever dealt with.
  • Oct 14, 2021

    By Steve Zielske
    Have had no issues with the app. It works well and is easy to navigate. There are lots of ways to stay busy on the app without risking lots of money if you dont want to. Frequent bonuses keep it interesting. My withdrawels of cash have been quick and seamless.
  • Terrible site Oct 14, 2018

    By Pokerpheen
    I deposited $200 since it was “Recommended” and I would get up to $200 in bonus money. After I didn’t see the bonus kick it in and lost the $200, I didn’t see any bonus money kick in. I reached out to DK customer service to ask why. Their response was that they match the first bet win/lose. I asked why I didn’t get the $100 I bet on my first bet and I was told that I received the bonus on 8/22. I wasn’t able to deposit anything until October since cards weren’t working (at least mine wasn’t)...strange. I checked my statement and my first deposit in the Sportsbook was on 10/11. I asked them to send me a statement and they have yet to respond. SugarHouse and FanDuel honored their bonus with no issues. If DK is doing this for a bonus, I certainly don’t trust them sending me a check if I were to cash out. I suggest using a different sports app.
  • Fix the App ASAP please Oct 20, 2019

    By criggs420
    App constantly freezes crashes and messes up!! Everything about draftkings sportsbook is amazing when it is working well! When it is working well they’re Way above and beyond any other sports book. The problem is is the app is only working smoothly about 30 seconds total throughout the whole day. And the rest of the time it is constantly freezing glitching and crashing. I am on the app about a total of five hours every day. Mostly because I want to check out the new lines and live betting But also because the app crashes so much I have to sign back in or refresh it for it to work properly. Please fix your bugs draft kings! I definitely still recommend this app but this needs to be corrected ASAP. Definitely use this app and deal with it for now though
  • Please Read - Tech Issues Aug 6, 2020

    By Dlund24
    Hello - I love the way you’ve designed the app and love the SportsBook progress but I think there needs to be some more spend or focus on the engineering and functionality aspects of the app. It took me 4 times to deposit money for the first time because the app froze and I had to re-load and re sign-in. There may be customers that don’t have the patience to wait for that and you may lose those customers. App functionality is going to be so so important for establishing customer loyalty moving forward, especially in states that are just newly adopting legal gambling because this is where the majority of millennials will bet, on their iPhones. Also this is just personal opinion, but I’d consider changing the design of the App Logo. The word DraftKings is too small and the light green is not a color that stands out, especially against the backdrop of a photo or different phone background. I’d use a bolder and darker Green with white lettering and black outlining. You want the consumer to be thinking about clicking your app every time they open their iPhone.
  • Has a few annoying features, but overall decent Dec 1, 2020

    By Jnachod2015
    The lines offered on major games are very fair and comparable to what you’d find anywhere else. Also, you will probably not run into issues with wagers being too low or too high in most cases. If you want to bet $150 on the eagles to win or just $1 on Travis Fulham to score the first TD, you’ll be able to. My main complaint: the app encourages problematic gambling behavior and it’s a bit easier than you think to spend more time and or more money than you want. There are always promo offers, and in some cases more than one promo running simultaneously. When you request a withdrawal it is usually processed within a few days, but unfortunately there is the option to cancel pending withdrawals before they are processed. If you don’t have good self control, you may find this to be incredibly annoying as you can watch a $200 payout turn into nothing. One workaround is to request a withdrawal, then use the responsible gambling options to block yourself for a few days to ensure that you get your funds before you’re allowed to wager again. I prefer FanDuel for this very reason because once you request a withdrawal there, there is no way to undo the process. I urge anyone who uses DK to be aware of their gambling habits and to limit their play and not let it get in the way of work or relationships or other important things in life.
  • Oct 17, 2021

    By Jerry H
    The worst part of this app is the constant need to login and the fact that it uses SMS for 2FA and no option for Google Authenticator (or the like). Sometimes login works by fingerprint, other times inputting a password is required. It would be nice to have a "remember me" option especially on game day.
  • Sep 30, 2021

    By Don Pepka
    At first it was fun. Won a few bucks. Then I won a wager and the app marked it as lost. I made a complaint to customer service and now whenever I try to get on it keeps telling me to sign up and if by chance I can log in the app just freezes. Everything is up to date
  • Great app but beware. Apr 17, 2021

    By etagtechnologies.com
    I loved this app. It feels stable so kudos to the developers. Unfortunately as a software engineer myself there are plenty of observable patterns that hints at your profile progressively and noticeably making it nearly impossible for you to have a chance of winning. For the first couple of days you will win a lot. I managed to turn $250 into $5,000. Slots machines and blackjack feel like you have a chance. This is how they get you. Then you you start loosing but not like all the time. Sort of balanced.... but then you can try the slots and hitting 100 times and getting nothing. Then it gets really bad. Bad as in blackjack giving the house 10 and aces 8-10 times in a row while you get 13s-14s and busts as you see all you money bleeding out. Then you start questioning yourself... put more and more money. Remove the app a few times and re-install... because maybe.. just maybe it was you. Down 2-3k later you are here writing a review to help others manage their expectations. Give it a shot; you will see what I mean.
  • Oct 1, 2021

    By Nate Corpe
    pretty good real money wagering app other then a few things. first con is the support provided, any questions/comments must be submitted via email which takes time to receive any response. also seems to be a lack of give a damn by the support team, in my opinion. 2nd con, sports bets, I have made maybe 10 or so and over half of them have been "canceled" & money refunded even tho bet was submitted and in my "open bets". they would have won and that is frustrating. not enough room to write here
  • Oct 22, 2021

    By Mike Arias
    Not great app. I can never see my bets. It only shows the bet lines. Also it constantly needs to recheck location. Why can't it figure it out? I am at home using my Wi-Fi.
  • Looks good but technical difficulties galore Nov 3, 2020

    By KyKinPA
    Their apps are increasingly unstable and their offers pay out about half of the time. If there was a better app in PA I would not use DK app. I have to submit 2-3 support tickets a week to get credited and their support wait is several days. It’s easy to forget which support ticket you’re on and forget to follow up. The new live dealer segment is plagued by connection and app issues which is surprising because when I lived in NJ this was not the case. Support for live dealer issues seems to be separate from the main app support. I would not recommend this app for any serious gambling. The live dealer support will tell you that the issues are your fault and your app chooses when to work, when to surrender, when to stay sometimes. It’s a novelty at best to play $1 hands when you’re bored. The best live game is roulette because it’s harder for them to mess it up but these dealers are new so expect the ball to fly off once and not make it 3 times around at least once a session. It’s so south Philly that one time the fire alarm went off and 20 mins later we all lost our bets. It’s comic relief if you’re not betting much. I’m in town on an iPhone 12 with gigabit mesh WiFi.
  • Oct 21, 2021

    By Avery t
    You guys have to fix the glitchiness of this app try to place a bet it just freezes up sometimes it'll take the bet sometimes it won't when you close the app out and come back and check and sometimes it will take it sometimes it won't I've missed so many good bets and it's a bummer if it does not get fixed I'm going to move to mybookie my and the gf have such a good time just playing along with live games then you think you won something only to find out it didn't take
  • Oct 10, 2021

    By Dustin Lovell
    The app takes multiple attempts to open. Always says poor connection whether on wifi or data. There is something really wrong with your servers. This seems worse when trying to make a bet during a game. Fix your servers and you get 5 stars easy...
  • The REAL scoop May 14, 2020

    By nocriesnolies
    I use 5 sportsbook DraftKings is by the worst for betting. Fox, WilliamHill,Fanduel, PointsBet ALL give you way better odds on the underdog and the favorite, as well as prop bets. And it’s not close. The only thing that is solid is there Casino. When it comes to sports betting there lines are by far THE WORST, and the customer service is not what you expect from a sportsbook the advertises themselves like crazy. The promotional/boost bets that DraftKings gives you always has something sneaking(example) Risk free bet all main card fight but then they will make not all main card fights eligible. While other books make things super simple, and give the same exact boost and promotions without the bait and switch. Hopefully this helps those looking to sports bet, in short unless you play at the Casino you are doing your money a HUGE GROSS disservice by using Draftkings to bet sports their lines are super juiced compared to other sports book. Daily fantasy and casino is why they get two stars if it was just a sportsbook rating would be worse
  • Oct 20, 2021

    By Brandon Russell
    This app is garbage lately. Tells you to update every time you get on, to the same version. Then have to log in 15 times in a row before being able to bet or deposit money. Used to be a lot better.
  • img Community

    Fraud schemes are in motion !! Sep 16, 2021

    By Serge Bernard
    They place deposits into a wrong account with the purpose to apprehend and hold your money. Dishonest and predatory people - do not trust them otherwise you will not see your money! I have contacted my bank about the situation because they do reject any claims and pretend as nothing special ver happened.
  • Oct 2, 2021

    By Charon Day
    They've said it all before, but I just KNEW I was special. Lol NOPE! I WAS BARELY ABLE TO PLACE MY 1ST DEPOSIT. and that's when the location NEVER got situated. Email after email. Fix after fix. nothing is working. I honestly don't wanna hear about WHAT WE need to anymore. It's been 2 weeks. I feel like you guys need someone to look at the schematics of the Geolocation feature. It's unfair to the players.
  • WILL STOP USING ONCE I RECIEVE MY WINNINGS. Oct 29, 2020

    By 1017Gilbert
    It’s been over a month now that I have won a bet. The option to deposit straight in to my bank account was not available to me at the time. I went with a check. 1-3 weeks. Contacted DraftKings at the end of 2. They told me my best bet would be to wait until the end of the 3rd week and I should see it, instead of voiding out the check and then depositing the money in to my account becasue that way would “take longer” than me waiting. The end of the 3rd week came and still not check. Contacted DraftKings 2 days after that date, and finally they began the void process of the check. Now they told me it would be an additional 1-3 weeks before I would see the money back in my DK account. Needless to say, I am very disappointed with everything. I used to love this app. I was practically becoming addicted to it, until all this happend. It is no longer about the money to me. It is about the principle. You’re telling me, that after 3 weeks of waiting, I did not even recieve a voided check in the mail?? That tells me a check was never sent in the first place!! I will be deleting this app and never using again once I receive my winnings. DraftKings takes your money instantly but takes any where from 3 days to OVER A MONTH to dish out money you’ve won. It’s my money. I spent my own money to win that money. Bullsh**!!
  • Sep 28, 2021

    By Josh Delossantos
    The UI and colors are generally appealing, but when it comes to organization and filtering, the app falls short. For example, when I'm trying to scroll through the bets that I have open, it would be nice to be able to sort them by event. I'll have multiple bets placed on different days for an event, and I have to scroll all over the place to keep track of them. Simple things like that. Update: this app is riddled with technical errors. Logging me out for no reason, doesn't load all the code. Etc
  • Horrible customer service Nov 21, 2018

    By gamblingSavant
    This app is good if you plan on never ever reaching customer service or having any issues with the app. However if you ever need to reach customer service there is a huge issue. There is no phone number so you have to email them. Takes 1-5 days for them to answer or they ignore you. Most times they don’t understand or don’t know their own app well enough to answer your questions. If there is a significant issue they have zero idea of what is going on. They offered an nfl parlay insurance promotion. If you lose 1 leg of a 4 leg parlay you will be credited as long it is not a teaser. I made parlay wagers as did my dad using the alternate spreads. We never used teasers and were credited the first 2 times the promotion came out. Then all of a sudden they didn’t credit us and said teasers don’t apply. We didn’t use teasers we were just smart enough to use all their app offers. They have no idea the bet we used and I’ve spent days trying to contact them and explain. Save yourself the hassle and do not use this app. You will eventually get money randomly taken from your account, not get a pay out or some other issue. Then you will spend weeks trying to explain to them their own system to eventually get screwed. Use another sportsbook. Or else you will just regret the hassle.
  • Horrible customer service Aug 26, 2020

    By Legacy360
    Horrible customer service numerous issues on site when you reach out to inquire you get no response for weeks at a time if ever they are of little help in fixing the problem very rude and unprofessional overall they have one of the worst customer service teams I have ever seen I’ve had issues on the site that included not receiving proper payment for my winnings missing permotional payouts including most recently mamba permotional which is a 60 dollar free bet I recently won a small pot of a few hundred dollars took a week to get my money and as a result they blocked access on my account to the games I won on really strange and unprofessional I’m currently missing over 200 slot games from my app strange right accept that I’ve checked a few of my friends accounts and none have limited access is it cause I won so now I’m blocked wish I could say unfortunately they won’t respond to explain or fix the issue be very careful when useing this site keep track of all winners screen shot all permotions you opt into and please if you have some of the same issues immediately leave negative feedback which will force them to take the necessary steps to correct the problems and improve not only customer service and how the interact with customer but the many issues overall
  • Sep 28, 2021

    By Alan Smith
    Everyone describing the location issue and then DK Support responding that they are required to do that is beyond frustrating. THE APP IS RANDOMLY NOT RECOGNIZING THE LOCATION. I'll place bets fine 1 hour & next hour it says I cannot be located. Such garbage when ppl are playing w/ real $. Too much competition for DK to just ignore issue. Same with boosters and promos not loading. DK even adds a note that you're supposed to reload and just keep trying. Lol. And yes, I'm on most current version
  • Just shows how much they care about you, I mean your money 😂 Oct 27, 2020

    By We see no irregularities here
    Hi, I’ve used this app ever since it came out. I’ve probably had over $250k in placed wagers on this site for sports betting. Now Live Dealer blackjack is legal in PA I figured I’d give it a go because of the promotion. Now I hit the “stand button” but the site gave me the “surrender” option. I had a 9 to the dealers 3. Why in the world would I surrender. I kindly asked customer support if they could help. And was told “on our records we see no irregularities” and pretty much told me I selected surrender. Now I say to myself ok maybe I did hit the wrong button.... next hand. Bam. Same thing. Now this is where the customer Support thing gets fun. They tell me to fill out this BS investigation form. But ok, I’m only wagering $40 at this point so I couldn’t care less. But it’s the fact that I know many people out there can only afford to bet $1-$5 hands at a time. Also, if you can’t fix a simple bug and want your players to fill out a form that they will contact you back in 48 hours after it’s reviewed, why run this business. And if they treated me, a long term Sportsbook user that’s wagered over half a mil like a piece of dust under their blackjack table, imagine what you have coming when their site messes up. Hope that helps.
  • Oct 21, 2021

    By Adam Stankard
    Awful app. Occasionally just bricks my phone for several minutes. Way too slow. The "promos" they pretend to have only show up once in a while when you "opt-in." This app is a joke. So many better sportsbooks. Best avoided.
  • Sep 27, 2021

    By Kim DeRyke
    Obviously something is wrong with this app and it's on DRAFT KINGS end! Every single review lately has posted negatively and about how it freezes up, won't work at all, etc! It's on YOUR END! I just downloaded this app today. made a deposit and now I can't do NOTHING WITH THIS APP! You need to seriously fix this or I want my deposit back! So where do we go from here???

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