DraftKings Sportsbook & Casino

DraftKings Sportsbook & Casino

DraftKings, Inc.

Bet on sports from your phone with our legal mobile sportsbook app!

4.8 Ratings 349K+ Reviews 1M+ Downloads

Ratings & Reviews

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  • img Community

    Fraud schemes are in motion !! Sep 16, 2021

    By Serge Bernard
    They place deposits into a wrong account with the purpose to apprehend and hold your money. Dishonest and predatory people - do not trust them otherwise you will not see your money! I have contacted my bank about the situation because they do reject any claims and pretend as nothing special ver happened.
  • Good betting app, a few draw backs. Mar 23, 2022

    By johansudndn
    The app itself is relatively slow. The profit boosts are nice and unlike anything I’ve ever seen on any other app or site. So that’s a plus. The lag on placing bets etc is a bit annoying, but it’s understandable. The UI is nice and the social hub is a huge plus and extremely underrated. Here is where my issue with DK lies: There is no withdrawal option besides a paper check. They show PayPal as an option, but it doesn’t work because PayPal doesn’t allow any transactions through any gambling sites. It also doesn’t work on Fan Duel, but Fan Duel has 5 or 6 different withdrawal options including Venmo. DK knows that you don’t want to withdraw those funds as a bettor, because you don’t want to screw up your bankroll god forbid you have a bad day, and then have to wait 5-7 business days to get your check in the mail, deposit it and then deposit the money back into your DK account. Which forces the bettor to keep the funds in the account for a much longer time. I understand the business tactic, but it legitimately drives business away from the site. I can personally survive without worrying about if I take too much out of my account. But I don’t think many people who bet on DK are happy with that.
  • Apr 25, 2022

    By Nicholas Carfagno
    I've had a few good experiences during the last week of the month and been doing good on the leaderboards but I have had more bad experiences with the app freezing up in the middle of a spin or hand and I have started to see that after placing my bet it goes back to the wager that I had b4 I put my bet in & it has taken up to 10 bets and I won'tn't hit one of them until it catches up and it cost you double on the spin that it makes the adjustmens. And it is fine until you win $7+the repeat
  • Please Read - Tech Issues Aug 6, 2020

    By Dlund24
    Hello - I love the way you’ve designed the app and love the SportsBook progress but I think there needs to be some more spend or focus on the engineering and functionality aspects of the app. It took me 4 times to deposit money for the first time because the app froze and I had to re-load and re sign-in. There may be customers that don’t have the patience to wait for that and you may lose those customers. App functionality is going to be so so important for establishing customer loyalty moving forward, especially in states that are just newly adopting legal gambling because this is where the majority of millennials will bet, on their iPhones. Also this is just personal opinion, but I’d consider changing the design of the App Logo. The word DraftKings is too small and the light green is not a color that stands out, especially against the backdrop of a photo or different phone background. I’d use a bolder and darker Green with white lettering and black outlining. You want the consumer to be thinking about clicking your app every time they open their iPhone.
  • Jan 13, 2022

    By George Foust
    This is second uninstall and second install the 2 days. It's open sometimes and not . Usually not. I thought a technical problem but not a message or from customer service. This is last time. It doesn't work. I will use FanDuel solely. A reliable app is a must. After the second install, it's not working. I have the current version. It doesn't load. It freeze. I can't sign it. It stopped on the same day I was using earlier. I have got the information. Remove Animation toggle. It did the job.
  • I get really frustrated!!! Feb 24, 2022

    By Cellez
    I think the app could be greater than it is now. I do have the updated app and the highest speed internet Wi-Fi but this app lags a lot. Also there is a form of deception when betting on tennis. I bet on point by point basis mostly and there are several discrepancies I have like at the beginning of a match there is no option to bet on the the first point. Also if you don’t watch carefully it will do that or put the game that’s being played below the next game. You think you are betting on game 5 but it’s actually game 6. What’s messed up is you are trying to get your bet on so fast because it’s so slow processing the bets that you don’t want to have your bet rejected. I’ve probably had 85% of my winning bets rejected due to how slow this thing works. Sometimes I can log out and log back in to get it to function better. I like being able to bet on the tennis like this because other apps are not fully like this but I just don’t like the deception look and the lagging in bet processing!!! I’ve screenshot a lot of these things and hopefully people will avoid not being deceived…
  • Great app but beware. Apr 17, 2021

    By etagtechnologies.com
    I loved this app. It feels stable so kudos to the developers. Unfortunately as a software engineer myself there are plenty of observable patterns that hints at your profile progressively and noticeably making it nearly impossible for you to have a chance of winning. For the first couple of days you will win a lot. I managed to turn $250 into $5,000. Slots machines and blackjack feel like you have a chance. This is how they get you. Then you you start loosing but not like all the time. Sort of balanced.... but then you can try the slots and hitting 100 times and getting nothing. Then it gets really bad. Bad as in blackjack giving the house 10 and aces 8-10 times in a row while you get 13s-14s and busts as you see all you money bleeding out. Then you start questioning yourself... put more and more money. Remove the app a few times and re-install... because maybe.. just maybe it was you. Down 2-3k later you are here writing a review to help others manage their expectations. Give it a shot; you will see what I mean.
  • Has a few annoying features, but overall decent Dec 1, 2020

    By Jnachod2015
    The lines offered on major games are very fair and comparable to what you’d find anywhere else. Also, you will probably not run into issues with wagers being too low or too high in most cases. If you want to bet $150 on the eagles to win or just $1 on Travis Fulham to score the first TD, you’ll be able to. My main complaint: the app encourages problematic gambling behavior and it’s a bit easier than you think to spend more time and or more money than you want. There are always promo offers, and in some cases more than one promo running simultaneously. When you request a withdrawal it is usually processed within a few days, but unfortunately there is the option to cancel pending withdrawals before they are processed. If you don’t have good self control, you may find this to be incredibly annoying as you can watch a $200 payout turn into nothing. One workaround is to request a withdrawal, then use the responsible gambling options to block yourself for a few days to ensure that you get your funds before you’re allowed to wager again. I prefer FanDuel for this very reason because once you request a withdrawal there, there is no way to undo the process. I urge anyone who uses DK to be aware of their gambling habits and to limit their play and not let it get in the way of work or relationships or other important things in life.
  • Apr 8, 2022

    By ryan weaver
    App has a lot of issues they never resolve. I'm up to date and have great connections. It doesn't matter if it's the app on my phone or on my computer. I have issues at least once a week with geo locating even tho I never leave my town or depositing or something. Will opt in to things and never get credited. Just have a lot of issues. Your Lucky I love to gamble.
  • Horrible Service Mar 21, 2022

    By tymackeyy
    Last summer I had a bet settle as a win and I was given the winnings. The next day I realized DraftKings had gone back and actually taken the money away. I asked them about this and they told me that the bet wasn’t supposed to be up and it was a mistake on their end. This past weekend I meant to put in a prop bet. I usually wager between $10-$30, nothing crazy. Instead of hitting 3 0, I accidentally hit the +100 above the 3, and the 8 instead of the 0. Realizing this wasn’t right I went to delete the number but when I tried hitting the X, it entered the bet anyway. The ticket was for $1,008. I have never come close to betting anything like this and I immediately panicked. I messaged Draftkings through both email and Twitter. Email told me there was nothing they could do and to try and cash out (which was not an option.) Twitter told me to let them know if it ended up losing. Of course it lost, and when I told them this they gave me a “$100 free bet.” I don’t see how $100 in site credit comes even close to $1,008. I think it’s insane that when DrAftKings makes a mistake, they won’t hesitate to go back and take money away from you, however if you ever make a clear mistake, oh well. They have 76 commercials a day about responsible gambling, but when one of their users that has used the app for years makes an honest mistake, they have no problem watching them lose way more than they could afford. A horrible experience that I’ll always remember.
  • Good betting app, a few draw backs. Mar 23, 2022

    By johansudndn
    The app itself is relatively slow. The profit boosts are nice and unlike anything I’ve ever seen on any other app or site. So that’s a plus. The lag on placing bets etc is a bit annoying, but it’s understandable. The UI is nice and the social hub is a huge plus and extremely underrated. Here is where my issue with DK lies: There is no withdrawal option besides a paper check. They show PayPal as an option, but it doesn’t work because PayPal doesn’t allow any transactions through any gambling sites. It also doesn’t work on Fan Duel, but Fan Duel has 5 or 6 different withdrawal options including Venmo. DK knows that you don’t want to withdraw those funds as a bettor, because you don’t want to screw up your bankroll god forbid you have a bad day, and then have to wait 5-7 business days to get your check in the mail, deposit it and then deposit the money back into your DK account. Which forces the bettor to keep the funds in the account for a much longer time. I understand the business tactic, but it legitimately drives business away from the site. I can personally survive without worrying about if I take too much out of my account. But I don’t think many people who bet on DK are happy with that.
  • Apr 25, 2022

    By Nicholas Carfagno
    I've had a few good experiences during the last week of the month and been doing good on the leaderboards but I have had more bad experiences with the app freezing up in the middle of a spin or hand and I have started to see that after placing my bet it goes back to the wager that I had b4 I put my bet in & it has taken up to 10 bets and I won'tn't hit one of them until it catches up and it cost you double on the spin that it makes the adjustmens. And it is fine until you win $7+the repeat
  • Please Read - Tech Issues Aug 6, 2020

    By Dlund24
    Hello - I love the way you’ve designed the app and love the SportsBook progress but I think there needs to be some more spend or focus on the engineering and functionality aspects of the app. It took me 4 times to deposit money for the first time because the app froze and I had to re-load and re sign-in. There may be customers that don’t have the patience to wait for that and you may lose those customers. App functionality is going to be so so important for establishing customer loyalty moving forward, especially in states that are just newly adopting legal gambling because this is where the majority of millennials will bet, on their iPhones. Also this is just personal opinion, but I’d consider changing the design of the App Logo. The word DraftKings is too small and the light green is not a color that stands out, especially against the backdrop of a photo or different phone background. I’d use a bolder and darker Green with white lettering and black outlining. You want the consumer to be thinking about clicking your app every time they open their iPhone.
  • Jan 13, 2022

    By George Foust
    This is second uninstall and second install the 2 days. It's open sometimes and not . Usually not. I thought a technical problem but not a message or from customer service. This is last time. It doesn't work. I will use FanDuel solely. A reliable app is a must. After the second install, it's not working. I have the current version. It doesn't load. It freeze. I can't sign it. It stopped on the same day I was using earlier. I have got the information. Remove Animation toggle. It did the job.
  • I get really frustrated!!! Feb 24, 2022

    By Cellez
    I think the app could be greater than it is now. I do have the updated app and the highest speed internet Wi-Fi but this app lags a lot. Also there is a form of deception when betting on tennis. I bet on point by point basis mostly and there are several discrepancies I have like at the beginning of a match there is no option to bet on the the first point. Also if you don’t watch carefully it will do that or put the game that’s being played below the next game. You think you are betting on game 5 but it’s actually game 6. What’s messed up is you are trying to get your bet on so fast because it’s so slow processing the bets that you don’t want to have your bet rejected. I’ve probably had 85% of my winning bets rejected due to how slow this thing works. Sometimes I can log out and log back in to get it to function better. I like being able to bet on the tennis like this because other apps are not fully like this but I just don’t like the deception look and the lagging in bet processing!!! I’ve screenshot a lot of these things and hopefully people will avoid not being deceived…
  • Great app but beware. Apr 17, 2021

    By etagtechnologies.com
    I loved this app. It feels stable so kudos to the developers. Unfortunately as a software engineer myself there are plenty of observable patterns that hints at your profile progressively and noticeably making it nearly impossible for you to have a chance of winning. For the first couple of days you will win a lot. I managed to turn $250 into $5,000. Slots machines and blackjack feel like you have a chance. This is how they get you. Then you you start loosing but not like all the time. Sort of balanced.... but then you can try the slots and hitting 100 times and getting nothing. Then it gets really bad. Bad as in blackjack giving the house 10 and aces 8-10 times in a row while you get 13s-14s and busts as you see all you money bleeding out. Then you start questioning yourself... put more and more money. Remove the app a few times and re-install... because maybe.. just maybe it was you. Down 2-3k later you are here writing a review to help others manage their expectations. Give it a shot; you will see what I mean.
  • Has a few annoying features, but overall decent Dec 1, 2020

    By Jnachod2015
    The lines offered on major games are very fair and comparable to what you’d find anywhere else. Also, you will probably not run into issues with wagers being too low or too high in most cases. If you want to bet $150 on the eagles to win or just $1 on Travis Fulham to score the first TD, you’ll be able to. My main complaint: the app encourages problematic gambling behavior and it’s a bit easier than you think to spend more time and or more money than you want. There are always promo offers, and in some cases more than one promo running simultaneously. When you request a withdrawal it is usually processed within a few days, but unfortunately there is the option to cancel pending withdrawals before they are processed. If you don’t have good self control, you may find this to be incredibly annoying as you can watch a $200 payout turn into nothing. One workaround is to request a withdrawal, then use the responsible gambling options to block yourself for a few days to ensure that you get your funds before you’re allowed to wager again. I prefer FanDuel for this very reason because once you request a withdrawal there, there is no way to undo the process. I urge anyone who uses DK to be aware of their gambling habits and to limit their play and not let it get in the way of work or relationships or other important things in life.
  • img Community

    Fraud schemes are in motion !! Sep 16, 2021

    By Serge Bernard
    They place deposits into a wrong account with the purpose to apprehend and hold your money. Dishonest and predatory people - do not trust them otherwise you will not see your money! I have contacted my bank about the situation because they do reject any claims and pretend as nothing special ver happened.
  • Apr 8, 2022

    By ryan weaver
    App has a lot of issues they never resolve. I'm up to date and have great connections. It doesn't matter if it's the app on my phone or on my computer. I have issues at least once a week with geo locating even tho I never leave my town or depositing or something. Will opt in to things and never get credited. Just have a lot of issues. Your Lucky I love to gamble.
  • Horrible Service Mar 21, 2022

    By tymackeyy
    Last summer I had a bet settle as a win and I was given the winnings. The next day I realized DraftKings had gone back and actually taken the money away. I asked them about this and they told me that the bet wasn’t supposed to be up and it was a mistake on their end. This past weekend I meant to put in a prop bet. I usually wager between $10-$30, nothing crazy. Instead of hitting 3 0, I accidentally hit the +100 above the 3, and the 8 instead of the 0. Realizing this wasn’t right I went to delete the number but when I tried hitting the X, it entered the bet anyway. The ticket was for $1,008. I have never come close to betting anything like this and I immediately panicked. I messaged Draftkings through both email and Twitter. Email told me there was nothing they could do and to try and cash out (which was not an option.) Twitter told me to let them know if it ended up losing. Of course it lost, and when I told them this they gave me a “$100 free bet.” I don’t see how $100 in site credit comes even close to $1,008. I think it’s insane that when DrAftKings makes a mistake, they won’t hesitate to go back and take money away from you, however if you ever make a clear mistake, oh well. They have 76 commercials a day about responsible gambling, but when one of their users that has used the app for years makes an honest mistake, they have no problem watching them lose way more than they could afford. A horrible experience that I’ll always remember.
  • May 1, 2022

    By Barry Wade
    My experience is a bit of a nightmare. My experience has been a complete nightmare since day one. I've not been able to make one wager on this platform without having to close out the app reopen the app go back into the wagering area and quite often repeat until it actually accepts my bet. Also I've never seen another Sport Book change odds so quickly so often close so quickly and so often especially while you're trying to actively make a wager. It just gives me a bit of a shady Vibe!
  • Apr 25, 2022

    By Matt Busche
    A really bad experience overall. App takes 15 seconds to load the home screen, even on a new phone and Wi-Fi. If you leave the app running in the background it doesn't recognize your session timeout and will say insufficient funds, bad location, or just spin until you force close. Fix the app loading and timeout issues and it's a 5.
  • Horrible customer service Aug 26, 2020

    By Legacy360
    Horrible customer service numerous issues on site when you reach out to inquire you get no response for weeks at a time if ever they are of little help in fixing the problem very rude and unprofessional overall they have one of the worst customer service teams I have ever seen I’ve had issues on the site that included not receiving proper payment for my winnings missing permotional payouts including most recently mamba permotional which is a 60 dollar free bet I recently won a small pot of a few hundred dollars took a week to get my money and as a result they blocked access on my account to the games I won on really strange and unprofessional I’m currently missing over 200 slot games from my app strange right accept that I’ve checked a few of my friends accounts and none have limited access is it cause I won so now I’m blocked wish I could say unfortunately they won’t respond to explain or fix the issue be very careful when useing this site keep track of all winners screen shot all permotions you opt into and please if you have some of the same issues immediately leave negative feedback which will force them to take the necessary steps to correct the problems and improve not only customer service and how the interact with customer but the many issues overall
  • Apr 14, 2022

    By Catherine Kone
    With every upgrade there's a new issue. Takes forever to get your location. The scores for live games are delayed so you risk cashing out an offer when you've actually won. The casino games take forever to load. Now, I get an error message to open a game at least twice before actually being abale to open the game. People around me process their payments after me but get paid before me. Your tech team needs to stop the unnecessary changes as it's slowing down the app with every change.
  • Draftkings activity defrauds their customers May 15, 2022

    By Moshfosh
    Several months ago they removed the ability to create parley bets for games, forcing betters to use their new “same game parley.” You’d expect it to essentially be the same thing, but it’s just a cover for how they rob their betters. When you make a parley, the odds are supposed to be multiplied together, for example if I parley two bets both with 1.5 decimal bets the parley should be 2.25. Nope, the calculators at drafkings apparently don’t work very well because they will never give you the correct odds, and you will always be given less. It may not seem like a big deal but consider they do this to every single better and their parleys, it adds up. They are defrauding millions of people every time they don’t actually pay out the actual amount they are owed. Edit: wow they sure did get mad and write a whole lot of nothing justifying them breaking the law. Make sure you check the numbers folks, they will fraud you on every single penny they can. They love giving you “free 25% profit boosts” on bets, make sure you bring a calculator folks because a 25% boost of a 1.5 bet surely isn’t the 1.6 they’ll show you. I’d recommend using literally any other sportsbook that isn’t actively defrauding their customers every single chance they can.
  • May 10, 2022

    By Shelton A
    This is an overall pretty bad experience. I'm always updated to latest version and app constantly logs you out. Over half the time it takes multiple attempts to log back in. Scores and lines lag pretty heavily with slow updates compared to other betting sites even on wifi. I'm on a new phone. The app is just not optimally ready yet. Can't even get the website to recognize location through software. Has potential but as is, good money can be lost if not paying attention
  • Horrible customer service Nov 21, 2018

    By gamblingSavant
    This app is good if you plan on never ever reaching customer service or having any issues with the app. However if you ever need to reach customer service there is a huge issue. There is no phone number so you have to email them. Takes 1-5 days for them to answer or they ignore you. Most times they don’t understand or don’t know their own app well enough to answer your questions. If there is a significant issue they have zero idea of what is going on. They offered an nfl parlay insurance promotion. If you lose 1 leg of a 4 leg parlay you will be credited as long it is not a teaser. I made parlay wagers as did my dad using the alternate spreads. We never used teasers and were credited the first 2 times the promotion came out. Then all of a sudden they didn’t credit us and said teasers don’t apply. We didn’t use teasers we were just smart enough to use all their app offers. They have no idea the bet we used and I’ve spent days trying to contact them and explain. Save yourself the hassle and do not use this app. You will eventually get money randomly taken from your account, not get a pay out or some other issue. Then you will spend weeks trying to explain to them their own system to eventually get screwed. Use another sportsbook. Or else you will just regret the hassle.
  • img Community

    Fraud schemes are in motion !! Sep 16, 2021

    By Serge Bernard
    They place deposits into a wrong account with the purpose to apprehend and hold your money. Dishonest and predatory people - do not trust them otherwise you will not see your money! I have contacted my bank about the situation because they do reject any claims and pretend as nothing special ver happened.

No reviews available

No reviews available

  • Please Read - Tech Issues Aug 6, 2020

    By Dlund24
    Hello - I love the way you’ve designed the app and love the SportsBook progress but I think there needs to be some more spend or focus on the engineering and functionality aspects of the app. It took me 4 times to deposit money for the first time because the app froze and I had to re-load and re sign-in. There may be customers that don’t have the patience to wait for that and you may lose those customers. App functionality is going to be so so important for establishing customer loyalty moving forward, especially in states that are just newly adopting legal gambling because this is where the majority of millennials will bet, on their iPhones. Also this is just personal opinion, but I’d consider changing the design of the App Logo. The word DraftKings is too small and the light green is not a color that stands out, especially against the backdrop of a photo or different phone background. I’d use a bolder and darker Green with white lettering and black outlining. You want the consumer to be thinking about clicking your app every time they open their iPhone.
  • Has a few annoying features, but overall decent Dec 1, 2020

    By Jnachod2015
    The lines offered on major games are very fair and comparable to what you’d find anywhere else. Also, you will probably not run into issues with wagers being too low or too high in most cases. If you want to bet $150 on the eagles to win or just $1 on Travis Fulham to score the first TD, you’ll be able to. My main complaint: the app encourages problematic gambling behavior and it’s a bit easier than you think to spend more time and or more money than you want. There are always promo offers, and in some cases more than one promo running simultaneously. When you request a withdrawal it is usually processed within a few days, but unfortunately there is the option to cancel pending withdrawals before they are processed. If you don’t have good self control, you may find this to be incredibly annoying as you can watch a $200 payout turn into nothing. One workaround is to request a withdrawal, then use the responsible gambling options to block yourself for a few days to ensure that you get your funds before you’re allowed to wager again. I prefer FanDuel for this very reason because once you request a withdrawal there, there is no way to undo the process. I urge anyone who uses DK to be aware of their gambling habits and to limit their play and not let it get in the way of work or relationships or other important things in life.
  • Good betting app, a few draw backs. Mar 23, 2022

    By johansudndn
    The app itself is relatively slow. The profit boosts are nice and unlike anything I’ve ever seen on any other app or site. So that’s a plus. The lag on placing bets etc is a bit annoying, but it’s understandable. The UI is nice and the social hub is a huge plus and extremely underrated. Here is where my issue with DK lies: There is no withdrawal option besides a paper check. They show PayPal as an option, but it doesn’t work because PayPal doesn’t allow any transactions through any gambling sites. It also doesn’t work on Fan Duel, but Fan Duel has 5 or 6 different withdrawal options including Venmo. DK knows that you don’t want to withdraw those funds as a bettor, because you don’t want to screw up your bankroll god forbid you have a bad day, and then have to wait 5-7 business days to get your check in the mail, deposit it and then deposit the money back into your DK account. Which forces the bettor to keep the funds in the account for a much longer time. I understand the business tactic, but it legitimately drives business away from the site. I can personally survive without worrying about if I take too much out of my account. But I don’t think many people who bet on DK are happy with that.
  • Apr 25, 2022

    By Nicholas Carfagno
    I've had a few good experiences during the last week of the month and been doing good on the leaderboards but I have had more bad experiences with the app freezing up in the middle of a spin or hand and I have started to see that after placing my bet it goes back to the wager that I had b4 I put my bet in & it has taken up to 10 bets and I won'tn't hit one of them until it catches up and it cost you double on the spin that it makes the adjustmens. And it is fine until you win $7+the repeat
  • Jan 13, 2022

    By George Foust
    This is second uninstall and second install the 2 days. It's open sometimes and not . Usually not. I thought a technical problem but not a message or from customer service. This is last time. It doesn't work. I will use FanDuel solely. A reliable app is a must. After the second install, it's not working. I have the current version. It doesn't load. It freeze. I can't sign it. It stopped on the same day I was using earlier. I have got the information. Remove Animation toggle. It did the job.
  • I get really frustrated!!! Feb 24, 2022

    By Cellez
    I think the app could be greater than it is now. I do have the updated app and the highest speed internet Wi-Fi but this app lags a lot. Also there is a form of deception when betting on tennis. I bet on point by point basis mostly and there are several discrepancies I have like at the beginning of a match there is no option to bet on the the first point. Also if you don’t watch carefully it will do that or put the game that’s being played below the next game. You think you are betting on game 5 but it’s actually game 6. What’s messed up is you are trying to get your bet on so fast because it’s so slow processing the bets that you don’t want to have your bet rejected. I’ve probably had 85% of my winning bets rejected due to how slow this thing works. Sometimes I can log out and log back in to get it to function better. I like being able to bet on the tennis like this because other apps are not fully like this but I just don’t like the deception look and the lagging in bet processing!!! I’ve screenshot a lot of these things and hopefully people will avoid not being deceived…
  • Great app but beware. Apr 17, 2021

    By etagtechnologies.com
    I loved this app. It feels stable so kudos to the developers. Unfortunately as a software engineer myself there are plenty of observable patterns that hints at your profile progressively and noticeably making it nearly impossible for you to have a chance of winning. For the first couple of days you will win a lot. I managed to turn $250 into $5,000. Slots machines and blackjack feel like you have a chance. This is how they get you. Then you you start loosing but not like all the time. Sort of balanced.... but then you can try the slots and hitting 100 times and getting nothing. Then it gets really bad. Bad as in blackjack giving the house 10 and aces 8-10 times in a row while you get 13s-14s and busts as you see all you money bleeding out. Then you start questioning yourself... put more and more money. Remove the app a few times and re-install... because maybe.. just maybe it was you. Down 2-3k later you are here writing a review to help others manage their expectations. Give it a shot; you will see what I mean.
  • Apr 25, 2022

    By Matt Busche
    A really bad experience overall. App takes 15 seconds to load the home screen, even on a new phone and Wi-Fi. If you leave the app running in the background it doesn't recognize your session timeout and will say insufficient funds, bad location, or just spin until you force close. Fix the app loading and timeout issues and it's a 5.
  • May 14, 2022

    By Kirk Weist
    I'll start off with my app is up to date. Running the latest version available. When I'd first downloaded the app 6 months ago it worked flawlessly. Scores staying up to date within seconds. Being able to get a bet placed within seconds. Now, there's times a tennis match will be over and it's still saying the first round. That's just crazy. Not letting me get bets placed quickly enough therfore losing out on winners, a few pretty good winners too! Hope you get it back or I'll have to move on!
  • Looks good but technical difficulties galore Nov 3, 2020

    By KyKinPA
    Their apps are increasingly unstable and their offers pay out about half of the time. If there was a better app in PA I would not use DK app. I have to submit 2-3 support tickets a week to get credited and their support wait is several days. It’s easy to forget which support ticket you’re on and forget to follow up. The new live dealer segment is plagued by connection and app issues which is surprising because when I lived in NJ this was not the case. Support for live dealer issues seems to be separate from the main app support. I would not recommend this app for any serious gambling. The live dealer support will tell you that the issues are your fault and your app chooses when to work, when to surrender, when to stay sometimes. It’s a novelty at best to play $1 hands when you’re bored. The best live game is roulette because it’s harder for them to mess it up but these dealers are new so expect the ball to fly off once and not make it 3 times around at least once a session. It’s so south Philly that one time the fire alarm went off and 20 mins later we all lost our bets. It’s comic relief if you’re not betting much. I’m in town on an iPhone 12 with gigabit mesh WiFi.
  • Jan 4, 2022

    By J Reezy
    So got a generic developer response that made no sense, so let me re-state the issue, and yes lost a star for that. Location service work everything is great... and then it doesn't at a random time in the day. After this happens I have to uninstall and reinstall the app to get it to work correctly, again. All permissions are on for location. So do not give me that generic response saved as a template.
  • Feb 15, 2022

    By Brian Cellery
    Horrible experience. The only feature that seemed to work was the deposit feature. Once my money was there I couldn't seem to do anything with it. Either links in the app wouldn't work, or I would get half way through setting up a wager and the app would crash and I'd have to start all over again. I tried uninstalling/reinstalling a few times with no success. I eventually gave up and transferred my money out and uninstalled the app.
  • Once you’re flagged, no more wins Apr 12, 2022

    By B illz
    The casino will not allow me to win. No matter how much I bet, how many times, no matter what game I’m playing. At first of course I won a few times. After I won a couple hundred bucks my account was seemingly flagged or somehow disabled from winning. Over the course of two years the wins are fewer and fewer, it’s to the point where I can deposit any amount and it will be gone in 5 minutes regardless of bet amount. It’s not like you win 20% of the time like a real casino. It’s like .001% and even then the winnings won’t be more than my deposit. If draft kings says it’s random, I’d like to see proof. There is absolutely no way. Because all new players win something and then see their winnings decrease to nothing. Don’t deposit more than $10 or you’ll regret it. Thankfully I’ve kept my deposits small and within reason. I just play for fun but I do expect to win one time if I make 10 deposits. It makes no sense to make the odds that slanted for long term repeat customers. I’m going to delete the app.
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    Fraud schemes are in motion !! Sep 16, 2021

    By Serge Bernard
    They place deposits into a wrong account with the purpose to apprehend and hold your money. Dishonest and predatory people - do not trust them otherwise you will not see your money! I have contacted my bank about the situation because they do reject any claims and pretend as nothing special ver happened.
  • Apr 8, 2022

    By ryan weaver
    App has a lot of issues they never resolve. I'm up to date and have great connections. It doesn't matter if it's the app on my phone or on my computer. I have issues at least once a week with geo locating even tho I never leave my town or depositing or something. Will opt in to things and never get credited. Just have a lot of issues. Your Lucky I love to gamble.
  • Horrible Service Mar 21, 2022

    By tymackeyy
    Last summer I had a bet settle as a win and I was given the winnings. The next day I realized DraftKings had gone back and actually taken the money away. I asked them about this and they told me that the bet wasn’t supposed to be up and it was a mistake on their end. This past weekend I meant to put in a prop bet. I usually wager between $10-$30, nothing crazy. Instead of hitting 3 0, I accidentally hit the +100 above the 3, and the 8 instead of the 0. Realizing this wasn’t right I went to delete the number but when I tried hitting the X, it entered the bet anyway. The ticket was for $1,008. I have never come close to betting anything like this and I immediately panicked. I messaged Draftkings through both email and Twitter. Email told me there was nothing they could do and to try and cash out (which was not an option.) Twitter told me to let them know if it ended up losing. Of course it lost, and when I told them this they gave me a “$100 free bet.” I don’t see how $100 in site credit comes even close to $1,008. I think it’s insane that when DrAftKings makes a mistake, they won’t hesitate to go back and take money away from you, however if you ever make a clear mistake, oh well. They have 76 commercials a day about responsible gambling, but when one of their users that has used the app for years makes an honest mistake, they have no problem watching them lose way more than they could afford. A horrible experience that I’ll always remember.
  • May 1, 2022

    By Barry Wade
    My experience is a bit of a nightmare. My experience has been a complete nightmare since day one. I've not been able to make one wager on this platform without having to close out the app reopen the app go back into the wagering area and quite often repeat until it actually accepts my bet. Also I've never seen another Sport Book change odds so quickly so often close so quickly and so often especially while you're trying to actively make a wager. It just gives me a bit of a shady Vibe!
  • Horrible customer service Aug 26, 2020

    By Legacy360
    Horrible customer service numerous issues on site when you reach out to inquire you get no response for weeks at a time if ever they are of little help in fixing the problem very rude and unprofessional overall they have one of the worst customer service teams I have ever seen I’ve had issues on the site that included not receiving proper payment for my winnings missing permotional payouts including most recently mamba permotional which is a 60 dollar free bet I recently won a small pot of a few hundred dollars took a week to get my money and as a result they blocked access on my account to the games I won on really strange and unprofessional I’m currently missing over 200 slot games from my app strange right accept that I’ve checked a few of my friends accounts and none have limited access is it cause I won so now I’m blocked wish I could say unfortunately they won’t respond to explain or fix the issue be very careful when useing this site keep track of all winners screen shot all permotions you opt into and please if you have some of the same issues immediately leave negative feedback which will force them to take the necessary steps to correct the problems and improve not only customer service and how the interact with customer but the many issues overall
  • Apr 14, 2022

    By Catherine Kone
    With every upgrade there's a new issue. Takes forever to get your location. The scores for live games are delayed so you risk cashing out an offer when you've actually won. The casino games take forever to load. Now, I get an error message to open a game at least twice before actually being abale to open the game. People around me process their payments after me but get paid before me. Your tech team needs to stop the unnecessary changes as it's slowing down the app with every change.
  • Draftkings activity defrauds their customers May 15, 2022

    By Moshfosh
    Several months ago they removed the ability to create parley bets for games, forcing betters to use their new “same game parley.” You’d expect it to essentially be the same thing, but it’s just a cover for how they rob their betters. When you make a parley, the odds are supposed to be multiplied together, for example if I parley two bets both with 1.5 decimal bets the parley should be 2.25. Nope, the calculators at drafkings apparently don’t work very well because they will never give you the correct odds, and you will always be given less. It may not seem like a big deal but consider they do this to every single better and their parleys, it adds up. They are defrauding millions of people every time they don’t actually pay out the actual amount they are owed. Edit: wow they sure did get mad and write a whole lot of nothing justifying them breaking the law. Make sure you check the numbers folks, they will fraud you on every single penny they can. They love giving you “free 25% profit boosts” on bets, make sure you bring a calculator folks because a 25% boost of a 1.5 bet surely isn’t the 1.6 they’ll show you. I’d recommend using literally any other sportsbook that isn’t actively defrauding their customers every single chance they can.
  • May 10, 2022

    By Shelton A
    This is an overall pretty bad experience. I'm always updated to latest version and app constantly logs you out. Over half the time it takes multiple attempts to log back in. Scores and lines lag pretty heavily with slow updates compared to other betting sites even on wifi. I'm on a new phone. The app is just not optimally ready yet. Can't even get the website to recognize location through software. Has potential but as is, good money can be lost if not paying attention
  • Horrible customer service Nov 21, 2018

    By gamblingSavant
    This app is good if you plan on never ever reaching customer service or having any issues with the app. However if you ever need to reach customer service there is a huge issue. There is no phone number so you have to email them. Takes 1-5 days for them to answer or they ignore you. Most times they don’t understand or don’t know their own app well enough to answer your questions. If there is a significant issue they have zero idea of what is going on. They offered an nfl parlay insurance promotion. If you lose 1 leg of a 4 leg parlay you will be credited as long it is not a teaser. I made parlay wagers as did my dad using the alternate spreads. We never used teasers and were credited the first 2 times the promotion came out. Then all of a sudden they didn’t credit us and said teasers don’t apply. We didn’t use teasers we were just smart enough to use all their app offers. They have no idea the bet we used and I’ve spent days trying to contact them and explain. Save yourself the hassle and do not use this app. You will eventually get money randomly taken from your account, not get a pay out or some other issue. Then you will spend weeks trying to explain to them their own system to eventually get screwed. Use another sportsbook. Or else you will just regret the hassle.
  • Just shows how much they care about you, I mean your money 😂 Oct 27, 2020

    By We see no irregularities here
    Hi, I’ve used this app ever since it came out. I’ve probably had over $250k in placed wagers on this site for sports betting. Now Live Dealer blackjack is legal in PA I figured I’d give it a go because of the promotion. Now I hit the “stand button” but the site gave me the “surrender” option. I had a 9 to the dealers 3. Why in the world would I surrender. I kindly asked customer support if they could help. And was told “on our records we see no irregularities” and pretty much told me I selected surrender. Now I say to myself ok maybe I did hit the wrong button.... next hand. Bam. Same thing. Now this is where the customer Support thing gets fun. They tell me to fill out this BS investigation form. But ok, I’m only wagering $40 at this point so I couldn’t care less. But it’s the fact that I know many people out there can only afford to bet $1-$5 hands at a time. Also, if you can’t fix a simple bug and want your players to fill out a form that they will contact you back in 48 hours after it’s reviewed, why run this business. And if they treated me, a long term Sportsbook user that’s wagered over half a mil like a piece of dust under their blackjack table, imagine what you have coming when their site messes up. Hope that helps.

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