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DoorDash - Driver

DoorDash - Driver

DoorDash

Make money as a delivery driver with DoorDash and work when you want as a Dasher

4.7 Ratings 1M+ Reviews 5M+ Downloads

Ratings & Reviews

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  • May 8, 2021

    By Emily Stevens
    Love the work, being a delivery driver for door dash. Love how organized and easy it is to use the app. It could use some improvement, like the in-app map. It isn't easy to navigate, zoom in, or see the surrounding areas. Also more than a few times it has sent me to the complete wrong address, and the main issue is that it will freeze up to the point that I have to restart my phone.
  • I’m a DD Driver Aug 14, 2020

    By BrendaB 57
    I’ve been Dashing for 8 months and I really enjoy meeting new people on my deliveries. The app is fairly easy to start you out, but there are a lot of little things that you learn as you go. Contact numbers are provided if you require assistance. You have opportunities to sponsor new drivers to help them learn, and you’re rewarded generously when they complete a certain number of deliveries. I feel it’s very safe because all transactions are done on line...no cash with the driver, and your earnings go straight into your banking account once a week. If you prefer, you can opt to be paid daily, but there is a small fee for that. I use Google maps to assist in my deliveries, and there are a couple other map apps that are available to you. With the Covid virus-DD will provide you with free face masks, hand sanitizer, and sanitary gloves upon request, and you can do ‘No Contact Delivery’ so you and your customers stay as safe as possible. The best part about this job is that YOU chose when you want to work. If you have scheduled yourself to work, and then you can’t do it, you can delete that dash and you are NOT penalized for backing out. If you are in the middle of a scheduled dash, and need/want a break, you can PAUSE without having to explain to your boss, like you would at just about ANY other job. This flexibility they give you is WONDERFUL!
  • May 7, 2021

    By Jason Hader
    Not ideal. You want to dash, but it's not busy enough so the app has you schedule. Then it says, "Dash Now," which you hit because you're available, but it doesn't let you because you have a dash scheduled. The system needs to be more fluid. People should be allowed to dash regardless of busy-ness. If I drive to a restaurant hot spot, it's hard to say there's not enough work.
  • Fun but app could be a bit better for dashers Mar 11, 2020

    By Minerguy1987
    I like the extra $ and it’s a decent gig but I feel that door dash shouldn’t allow the customer to do a no tip. I get them quite often from the same customers and I’m always on time or earlier. Make sure they have extra sauces. Napkins. Etc and I’m always polite and still get nothing from it. Dashers drive their own personal cars to make sure the customer gets their food and we use our own gas to make it happen. 3$ a trip isn’t worth delivering to people ordering 40-60$ of food and we have to go the extra mile for nothing basically. I feel that door dash can implement something on if you order either a lot of food and or a high price amount then the customer is required to tip. Also regarding if a store is indefinitely closed. They should make it easier to know what button to click to say you can’t do the order and not be docked acceptance because it not being your fault. If you click stores closed it should prompt you to say is it closed or closed indefinitely and then take you to the proper area if it’s indefinitely. Other than that. I’ll continue to do this as a side gig because it’s not hard and easy $. Also I think door dash should do a rewards program on for every order you do you get points to get door dash merchandise to help with deliveries either it be better bags. Drink holders. Shirts. Etc. Would boost people to push for helpful items and or personal merchandise.
  • Dasher Michelle Walker Mar 28, 2021

    By volsgrl01
    I love doing deliveries! Meeting new people and building a network with the merchants. I have established a few regulars which makes this that much more enjoyable. My only thing is that there seems to be too many drivers out at the same time on certain nights and even during the days lately. Makes it hard to commit full time especially in a small town. I like to stay busy and for the last two weeks I am not busy at all. I can schedule a seven or eight hour shift and actually only work maybe 3 hours. Too much down time. I love being part of a platform where I decide what works for me and change it up by doing deliveries when I go to my moms in Colorado. Being able to work in different cities around the United States is awesome ! There aren’t too many platforms which allow this, I think it is great though because a dasher can keep their ratings high and the app greasy and not lose status as a top dasher if they so choose or they can take vacay! So many great options driving for Doordash but working for me by me! I’m going to give full time devotion here in a couple weeks I’m praying to be able to quit the working for someone else and be happy doing what I am loving more everyday! Best to you all out there doing the deal!!!
  • System needs some work. For sure. Mar 29, 2020

    By crazyrjp
    There are a lot of things I like about DoorDash. The opportunity, convenience, & ability to serve & help others who can’t get for themselves. But...From my very first order it seems I was set up for failure. Being sent to restaurants that often were as much as 10 min behind on an order being ready. More than half of those instances I was late delivering as I walked out of the restaurant or soon after. This is especially the case with double orders. Which means from the start I’ve had a low “on time” score. Not ok. Your algorithm for this stinks. Next. If a customer cancels an order after I accept it, or the restaurant cancels for some reason, it most definitely should NOT count as an incomplete on my score. Yet this is happening. Lastly. I’ve seen a lot of young dashers with friends and/or significant others in the car as company to hang out with while they dash. I’ve even had restaurant owners say something to me. I was under the impression this was frowned upon for safety reasons. But especially now..dashers should be warned against doing this since it violates the 6ft rule and puts your customers at risk. I’ve had quite a few restaurants in my area tell me this is a concern. These things above make those of us trying hard to do a good job look bad. As for the rest. The app is great. It’s an awesome opportunity. You asked for my opinion though so I’m being honest. I haven’t had a bad review on my service yet.
  • May 8, 2021

    By Gregory Purcell
    Only did one Dash to date, but it screwed up the navigation! It had Google Maps sending me off course. Customer called me b/c he saw me going in circles. Cities have different towns, and Doordash managed to substitute one town for another instead of just focusing on the actual street and zip, and thus invented a location that didn't exist. When I typed the address directly in Google maps stand-alone app, the route came up right. I waste time doing this, but I have to 'til this is resolved.
  • Not sure how to title this....nor rate at this time Nov 4, 2020

    By Mrs. Davegm72
    Very frustrated & disappointed to wake up this morning & find my account deactivated stating I have committed referral fraud in which have absolutely no clue in how I could have possibly done this. I have only sent out a referral email & one on Facebook each once to my personal email contacts & FB personal friends/acquaintances thru DoorDash link provided in this specific app... how does that go against the rules? I have put in my appeal along with then sent an email back once receiving an email stating that they received my appeal & that I could respond to that specific email & once I did that I got a “delivery failure”stating I may not be in that group allowed to post in or the group was removed... I do not feel I have done anything against any rules/wrong whatsoever & have only done 2 days worth of deliveries & just got a bit more comfortable & was getting more excited to the opportunity to make the extra much need funds. I’m just a simple single mother trying to make ends meet not anything by no means excessive or wrong but was looking forward to for example the $20 bonus challenge given only needed 4 more deliveries to achieve it & had 2 days to achieve & if I can’t get reactivated in time I am going to lose out over something I don’t feel was my fault. Not to mention feel embarrassed for it being considered fraud....that’s an awful strong accusation...
  • May 9, 2021

    By Crystal Nicole
    My new favorite side hustle...A little advice as a new dasher, I think they should give an approximate time of arrival when you're looking at the delivery route, so you will know how far away the customers home is. Wish there was also a more seamless transition from getting Google directions then notifying DoorDash that you've arrived...wish it was all in one screen...gets kinda cumbersome having to flip through all of the screens
  • May 8, 2021

    By Jason Gray
    Good app. Has its bugs though. I got an order marked as accepted without notification. If I wasn't checking my stats, I would have missed it. It also doesn't always tell you how big the order is beforehand. Making large beverage orders a hassle when the restaurant doesn't have holders.
  • May 8, 2021

    By Emily Stevens
    Love the work, being a delivery driver for door dash. Love how organized and easy it is to use the app. It could use some improvement, like the in-app map. It isn't easy to navigate, zoom in, or see the surrounding areas. Also more than a few times it has sent me to the complete wrong address, and the main issue is that it will freeze up to the point that I have to restart my phone.
  • I’m a DD Driver Aug 14, 2020

    By BrendaB 57
    I’ve been Dashing for 8 months and I really enjoy meeting new people on my deliveries. The app is fairly easy to start you out, but there are a lot of little things that you learn as you go. Contact numbers are provided if you require assistance. You have opportunities to sponsor new drivers to help them learn, and you’re rewarded generously when they complete a certain number of deliveries. I feel it’s very safe because all transactions are done on line...no cash with the driver, and your earnings go straight into your banking account once a week. If you prefer, you can opt to be paid daily, but there is a small fee for that. I use Google maps to assist in my deliveries, and there are a couple other map apps that are available to you. With the Covid virus-DD will provide you with free face masks, hand sanitizer, and sanitary gloves upon request, and you can do ‘No Contact Delivery’ so you and your customers stay as safe as possible. The best part about this job is that YOU chose when you want to work. If you have scheduled yourself to work, and then you can’t do it, you can delete that dash and you are NOT penalized for backing out. If you are in the middle of a scheduled dash, and need/want a break, you can PAUSE without having to explain to your boss, like you would at just about ANY other job. This flexibility they give you is WONDERFUL!
  • May 7, 2021

    By Jason Hader
    Not ideal. You want to dash, but it's not busy enough so the app has you schedule. Then it says, "Dash Now," which you hit because you're available, but it doesn't let you because you have a dash scheduled. The system needs to be more fluid. People should be allowed to dash regardless of busy-ness. If I drive to a restaurant hot spot, it's hard to say there's not enough work.
  • Fun but app could be a bit better for dashers Mar 11, 2020

    By Minerguy1987
    I like the extra $ and it’s a decent gig but I feel that door dash shouldn’t allow the customer to do a no tip. I get them quite often from the same customers and I’m always on time or earlier. Make sure they have extra sauces. Napkins. Etc and I’m always polite and still get nothing from it. Dashers drive their own personal cars to make sure the customer gets their food and we use our own gas to make it happen. 3$ a trip isn’t worth delivering to people ordering 40-60$ of food and we have to go the extra mile for nothing basically. I feel that door dash can implement something on if you order either a lot of food and or a high price amount then the customer is required to tip. Also regarding if a store is indefinitely closed. They should make it easier to know what button to click to say you can’t do the order and not be docked acceptance because it not being your fault. If you click stores closed it should prompt you to say is it closed or closed indefinitely and then take you to the proper area if it’s indefinitely. Other than that. I’ll continue to do this as a side gig because it’s not hard and easy $. Also I think door dash should do a rewards program on for every order you do you get points to get door dash merchandise to help with deliveries either it be better bags. Drink holders. Shirts. Etc. Would boost people to push for helpful items and or personal merchandise.
  • Dasher Michelle Walker Mar 28, 2021

    By volsgrl01
    I love doing deliveries! Meeting new people and building a network with the merchants. I have established a few regulars which makes this that much more enjoyable. My only thing is that there seems to be too many drivers out at the same time on certain nights and even during the days lately. Makes it hard to commit full time especially in a small town. I like to stay busy and for the last two weeks I am not busy at all. I can schedule a seven or eight hour shift and actually only work maybe 3 hours. Too much down time. I love being part of a platform where I decide what works for me and change it up by doing deliveries when I go to my moms in Colorado. Being able to work in different cities around the United States is awesome ! There aren’t too many platforms which allow this, I think it is great though because a dasher can keep their ratings high and the app greasy and not lose status as a top dasher if they so choose or they can take vacay! So many great options driving for Doordash but working for me by me! I’m going to give full time devotion here in a couple weeks I’m praying to be able to quit the working for someone else and be happy doing what I am loving more everyday! Best to you all out there doing the deal!!!
  • System needs some work. For sure. Mar 29, 2020

    By crazyrjp
    There are a lot of things I like about DoorDash. The opportunity, convenience, & ability to serve & help others who can’t get for themselves. But...From my very first order it seems I was set up for failure. Being sent to restaurants that often were as much as 10 min behind on an order being ready. More than half of those instances I was late delivering as I walked out of the restaurant or soon after. This is especially the case with double orders. Which means from the start I’ve had a low “on time” score. Not ok. Your algorithm for this stinks. Next. If a customer cancels an order after I accept it, or the restaurant cancels for some reason, it most definitely should NOT count as an incomplete on my score. Yet this is happening. Lastly. I’ve seen a lot of young dashers with friends and/or significant others in the car as company to hang out with while they dash. I’ve even had restaurant owners say something to me. I was under the impression this was frowned upon for safety reasons. But especially now..dashers should be warned against doing this since it violates the 6ft rule and puts your customers at risk. I’ve had quite a few restaurants in my area tell me this is a concern. These things above make those of us trying hard to do a good job look bad. As for the rest. The app is great. It’s an awesome opportunity. You asked for my opinion though so I’m being honest. I haven’t had a bad review on my service yet.
  • May 8, 2021

    By Gregory Purcell
    Only did one Dash to date, but it screwed up the navigation! It had Google Maps sending me off course. Customer called me b/c he saw me going in circles. Cities have different towns, and Doordash managed to substitute one town for another instead of just focusing on the actual street and zip, and thus invented a location that didn't exist. When I typed the address directly in Google maps stand-alone app, the route came up right. I waste time doing this, but I have to 'til this is resolved.
  • Not sure how to title this....nor rate at this time Nov 4, 2020

    By Mrs. Davegm72
    Very frustrated & disappointed to wake up this morning & find my account deactivated stating I have committed referral fraud in which have absolutely no clue in how I could have possibly done this. I have only sent out a referral email & one on Facebook each once to my personal email contacts & FB personal friends/acquaintances thru DoorDash link provided in this specific app... how does that go against the rules? I have put in my appeal along with then sent an email back once receiving an email stating that they received my appeal & that I could respond to that specific email & once I did that I got a “delivery failure”stating I may not be in that group allowed to post in or the group was removed... I do not feel I have done anything against any rules/wrong whatsoever & have only done 2 days worth of deliveries & just got a bit more comfortable & was getting more excited to the opportunity to make the extra much need funds. I’m just a simple single mother trying to make ends meet not anything by no means excessive or wrong but was looking forward to for example the $20 bonus challenge given only needed 4 more deliveries to achieve it & had 2 days to achieve & if I can’t get reactivated in time I am going to lose out over something I don’t feel was my fault. Not to mention feel embarrassed for it being considered fraud....that’s an awful strong accusation...
  • May 9, 2021

    By Crystal Nicole
    My new favorite side hustle...A little advice as a new dasher, I think they should give an approximate time of arrival when you're looking at the delivery route, so you will know how far away the customers home is. Wish there was also a more seamless transition from getting Google directions then notifying DoorDash that you've arrived...wish it was all in one screen...gets kinda cumbersome having to flip through all of the screens
  • May 8, 2021

    By Jason Gray
    Good app. Has its bugs though. I got an order marked as accepted without notification. If I wasn't checking my stats, I would have missed it. It also doesn't always tell you how big the order is beforehand. Making large beverage orders a hassle when the restaurant doesn't have holders.
  • May 7, 2021

    By Patricia Nguyen
    App doesn't give you accurate customer address so your rating goes down and the support staff are not doing anything about it because it's not on their check list and they treat you as if you are difficult or lying about it just to keep your rating high. I use to love dashing, after experiencing this i am looking at other options... Just my experience and i hope they will do something about it.
  • May 8, 2021

    By Jordan Walker
    First month was OK, but your time will eventually be wasted. Today the apps address button sent me to the wrong place 3 times. I called support and they told me to reset my phone and try again. I asked if nothing changed then what... they said pretty much try again and they weren't going to compensate for being sent to 3 wrong locations. Also mornings will offer $2 - 5 deliveries. Avoid locations with dollar menus as they'll have low pay for you.
  • May 9, 2021

    By Satonius Webb
    Low base pay ($3) and you get flooded with these orders, but during "peak pay periods" paying +$3-$4 you might see one or two decent orders and you have a shorter window to accept them too. See how they do? The new google map automatically takes up the whole screen after accepting an order, which doesn't help and you can't even disable it in settings. Then the app freezes up a while after closing google maps during an order, and you have to disable the app to refresh it. How convenient.
  • App needs alerts for Restricted Area Deliveries Mar 16, 2021

    By dun-dun-DUUUUNNN
    I live near a military base and if you don’t have a pass to get on base you cannot get passed the gate. As it stands now, there is no alert or warning or flag of any kind to let you know that the next delivery is going to take you to a restricted area. This can create a situation where you find yourself with a delivery that you can’t even get close enough to the address for it to let you move forward within the app. The only solution was to call the help desk and have them clear the order from their end. Also, it’s unfortunate that if you decline any deliveries (for any reason, even one such as this) your rating goes down- even if you MUST decline a delivery because it’s in a restricted area. There is no recourse, currently, for that penalty. Besides this, I realize it is an quasi-uncommon situation, the app worked great! The app makes the job a breeze in all other cases. However, beware that when you first use it, there are a couple quirks that are not very intuitive... for instance, when you reach your pickup destination using the in-app navigation, you MUST hit the exit button to move ahead in the process to confirm the pickup (that one took me a sec and a few trips circling the restaurant to figure out). Overall, it’s a great way to earn some extra cash for a student/parent like myself. Excellent flexibility and earning potential- especially if you like driving and are self-motivated 😏. Good Luck and Stay Safe 😎
  • Terrible Mar 27, 2021

    By Aeroshot1
    The Dasher support has zero idea what’s going on. I had a delivery to pick up, but the store had an incorrect address so it took me somewhere else close by. Luckily, I grew up in the area so I knew where I was going, but it wouldn’t let me ‘arrive’. Called the support and she told me, in VERY broken English to ‘just get it done’. HOWEVER, what they didn’t say was that after a certain amount of time(I’d say 15 minutes) they just unassigned me from the order and gave it to somebody else because ‘I wasn’t going in the right direction’. This is common, apparently, and it shouldn’t be! Called them back to try and get the address fixed, didn’t do it. Lied to me saying they called the store to confirm an address and updated it in their ‘system’. Got an order to go back a week or so later, same incorrect address. Also, like a lot of other people, base pay is absolute garbage, tips are stingy, and I’m consistently being pulled across town (and out of my starting zone) then it gives me a notice saying that ‘I’m out of my starting zone and wouldn’t get many, if any orders. And on top of everything, you are considered and Independent Contractor, which is what allows you to make your own schedule. They will not take taxes out of your pay and will send you a 1099 to file your taxes with. Hope you made enough to cover that😒 I didn’t find that out until I’d already been doing it for 3 months. Don’t do use DoorDash, use somebody else
  • Dasher support is awful. Scheduling feedback Jul 4, 2020

    By Alfunions
    First of all, Dasher support is atrocious. 9/10 times they don't actually help us because they don't listen or there's a language barrier. They don't understand how the app works. They lack basic customer service skills and only frustrate us more. Second, why is it that I couldn't reset my claimed time to have an hour less? I scheduled myself earlier in the week for 10am - 8:30pm today. Since last night, I have been trying to change it to 11am - 8:30pm but it will not allow me despite already having that time claimed. I wanted to give up an hour, not get more hours. I should be allowed to do that even if "the time slot is no longer available" because I was already apart of that time slot. It doesn't make sense. I understand that no one else can schedule at that time for more hours but I should be allowed to take time off of my schedule since it's already claimed. It's not like this hour is even worth dashing in (10am-11am). Finally, the text service is ridiculous. I am bombarded with texts for absolutely every order when I already get a notification from the app itself. As drivers, this text system is distracting and over done. I wish we could opt out of order texts and just received the rest without opting out of texts completely. We need to be able to communicate with our customers but don't need your text service distracting us while we drive. I received 30 texts in 2 hours yesterday. That's nuts.
  • Overstatement. Apr 30, 2019

    By pretty and cool
    First off those pics on the download screen are an overstatement, I’ve never gotten $12 for an order that was that close maybe if you’re lucky they’ll give you almost $10 to deliver a town away (making you leave your starting point and not paying you to get back while you lose out on more orders) and it’s never that busy. I started dashing over a year ago and they keep hiring more and more people so it’s flooded. They should do what grub hub does and stop hiring ppl in flooded areas, it makes it almost impossible to get an order now. That’s just the tip of the iceberg. If you hate easy access to support and want to wait 30min to talk to someone thru the app (and only if you’re actively on an order otherwise good luck with the FAQs) and don’t mind getting screwed over with pay so it barely evens out to the gas you use getting less than $7hr including gas then this app is for you! It’s great to make money on your free time but not something you can do as a 9-5 job unless you have literally no responsibilities. There’s no phone number to call and they actually block your # after you enter it in the app so they can text you but if you try to call support the lines dead for us dashers unless we use someone else’s phone. Really greedy company and definitely overstates how much you can earn while saturating the app with more and more dashers while struggling to give them all orders thus why they’re partnering with more stores giving free delivery specials and promos
  • Extremely buggy and Terrible Bass Pay Nov 22, 2020

    By Jerbear343
    I’m writing this after having done this for 2 months with little success as it is very hit and miss: the available time slots vary greatly as do the amount of deliveries, due to the fact that the marketing team thinks it’s ok to post 3+ ads to craigslist alone a day without any regard for grossly over-saturating the market with drivers thus making it difficult most days to make any deliveries. Also their servers just outright crashed and support is very slow, not just for drivers I’ve heard from merchants trying to set up their business that they have had great difficulties as well. I understand we are currently amidst a pandemic but it’s incredibly shortsighted and unfair to the workers that they incessantly post ads trying to get as many people on the platform as possible it’s simply not sustainable from a business standpoint as all they seem to care about is the short term game rather than long term consequences of their actions. Beyond that base pay is terrible, and doesn’t factor in distance at all it seems as I’ve been having to decline offers that would make me drive 20 miles for $3 drivers really rely on tips which is not a great outlook for the people who are in a pinch and need to find work given the current state of affairs. It’s absurdly flawed at the moment but could be improved if the marketing team would ease off the throttle to try and support the current drivers rather than robotically focus on numbers.
  • Look for a different delivery job! Sep 27, 2019

    By Chrissy Marie Carter
    I worked for doordash for about 6 months or so and I really would not recommend it to anyone especially if you’re able to do uber eats or another delivery type job. It started out with decent pay per delivery but then they did an update and now it 2-6 dollars versus the 7-12 dollars I use to make, they take a percentage out of your tip money, the app constantly glitches and you can’t see where you need to deliver, for some reason the app has a cute little thing where it will take you to the wrong address for a customer, I ended up making 25 dollars in like 3 hours and then had to fill up my gas tank so it wasn’t even worth it! I worked 12 hours on New Years and only made 65 dollars. And it is soooo slow sometimes! Not to mention doordash send you to a delivery before the food is even done so you wait forever for the food.. Also it charges you to cash out your money! How stupid that I have to pay a fee to get my money AND you can only use instant pay once in 24 hours. You will make double if not triple the money on Uber eats, you can cash out 5 times a day, order is ready at pick up, great GPS system in app, they DONT take your tips, and it gets nice and busy! I made $160 in 10 hours on Saturday vs the $65 I made on doordash working 12 hours on a holiday! It can be okay side money on the weekends but do not do this full time! You will put more gas in then the money you make and it’s just not worth it y’all..
  • May 9, 2021

    By jack thecat
    It works well 20% of the time at most! This app will cause a driver to loose money and a customer to loose prepaid food!! ANY other food delivery service is better!! :) Plus the newest app update ensures that drivers will use 4-10x's their regular data usage while getting lost via the new mapping system! Google maps isn't allowed anymore according to DoorDash!!

No reviews available

No reviews available

  • I’m a DD Driver Aug 14, 2020

    By BrendaB 57
    I’ve been Dashing for 8 months and I really enjoy meeting new people on my deliveries. The app is fairly easy to start you out, but there are a lot of little things that you learn as you go. Contact numbers are provided if you require assistance. You have opportunities to sponsor new drivers to help them learn, and you’re rewarded generously when they complete a certain number of deliveries. I feel it’s very safe because all transactions are done on line...no cash with the driver, and your earnings go straight into your banking account once a week. If you prefer, you can opt to be paid daily, but there is a small fee for that. I use Google maps to assist in my deliveries, and there are a couple other map apps that are available to you. With the Covid virus-DD will provide you with free face masks, hand sanitizer, and sanitary gloves upon request, and you can do ‘No Contact Delivery’ so you and your customers stay as safe as possible. The best part about this job is that YOU chose when you want to work. If you have scheduled yourself to work, and then you can’t do it, you can delete that dash and you are NOT penalized for backing out. If you are in the middle of a scheduled dash, and need/want a break, you can PAUSE without having to explain to your boss, like you would at just about ANY other job. This flexibility they give you is WONDERFUL!
  • Dasher Michelle Walker Mar 28, 2021

    By volsgrl01
    I love doing deliveries! Meeting new people and building a network with the merchants. I have established a few regulars which makes this that much more enjoyable. My only thing is that there seems to be too many drivers out at the same time on certain nights and even during the days lately. Makes it hard to commit full time especially in a small town. I like to stay busy and for the last two weeks I am not busy at all. I can schedule a seven or eight hour shift and actually only work maybe 3 hours. Too much down time. I love being part of a platform where I decide what works for me and change it up by doing deliveries when I go to my moms in Colorado. Being able to work in different cities around the United States is awesome ! There aren’t too many platforms which allow this, I think it is great though because a dasher can keep their ratings high and the app greasy and not lose status as a top dasher if they so choose or they can take vacay! So many great options driving for Doordash but working for me by me! I’m going to give full time devotion here in a couple weeks I’m praying to be able to quit the working for someone else and be happy doing what I am loving more everyday! Best to you all out there doing the deal!!!
  • May 9, 2021

    By Crystal Nicole
    My new favorite side hustle...A little advice as a new dasher, I think they should give an approximate time of arrival when you're looking at the delivery route, so you will know how far away the customers home is. Wish there was also a more seamless transition from getting Google directions then notifying DoorDash that you've arrived...wish it was all in one screen...gets kinda cumbersome having to flip through all of the screens
  • Honestly, it depends where you live Dec 7, 2019

    By jcaudld
    Okay, I’ll start off by saying, this app can either be so great you can do it full time, or the opposite. Obviously, like UberEats and other driving services, if you don’t live in a populated area you can’t do it. Not that well anyways. But if you happen to live somewhere where the app is popular and you can get a lot of orders, believe me when I say you can make $1000+ a week if you are dedicated to it every week. No, I don’t think you should replace your full time job with it if you have a decent job. However, if you’re 18-21 years old working fast food making minimum wage, this app is the way to go. It has its flaws, but overall I’ve had a great experience with it. Customer support is a bit touchy as their English isn’t great and they’re hard to reach sometimes, but don’t listen to people who say they’re garbage. I would give this app 10/5 stars if I could. I’m considering replacing my pizza delivery job with this. I average $16-$20/ hour and I only work 4-8 hours a day. You can work whenever you want, stop whenever you want, you are your own boss, and you can basically just listen to music and vibe all day. This app is great
  • May 8, 2021

    By Jeff Copeland
    DoorDash stands out as the very best of the"Gig"companies hands down. I have done over 9,000 deliveries with DD over the last 3 1/2 years and it has never failed me. I have always gotten paid when I expected, support has always answered with a LIVE person, and the few issues to come up have been taken care of! I have no idea what people are complaining about, as I have consistently made well over $1,200 each and every week for the 3 1/2 years I've been doing it! Haters simply go somewhere else
  • May 7, 2021

    By Maria Cirincione
    This app is 1 of my favorites and I take my job very serious, always making it about my customers I keep in contact about updates & treat them how I would love to be treated by someone handling my food. Just wish they can make an option to contact the customer in application instead of using your own text messaging. Other than that I'd rate the app more than 5 stars if I could! P.S NEED MORE PEAK PAYS IN NY/NJ 8:00am -11am and 2pm-5pm I hardly every see that time frame for peak pay anymore 😥
  • Fun but app could be a bit better for dashers Mar 11, 2020

    By Minerguy1987
    I like the extra $ and it’s a decent gig but I feel that door dash shouldn’t allow the customer to do a no tip. I get them quite often from the same customers and I’m always on time or earlier. Make sure they have extra sauces. Napkins. Etc and I’m always polite and still get nothing from it. Dashers drive their own personal cars to make sure the customer gets their food and we use our own gas to make it happen. 3$ a trip isn’t worth delivering to people ordering 40-60$ of food and we have to go the extra mile for nothing basically. I feel that door dash can implement something on if you order either a lot of food and or a high price amount then the customer is required to tip. Also regarding if a store is indefinitely closed. They should make it easier to know what button to click to say you can’t do the order and not be docked acceptance because it not being your fault. If you click stores closed it should prompt you to say is it closed or closed indefinitely and then take you to the proper area if it’s indefinitely. Other than that. I’ll continue to do this as a side gig because it’s not hard and easy $. Also I think door dash should do a rewards program on for every order you do you get points to get door dash merchandise to help with deliveries either it be better bags. Drink holders. Shirts. Etc. Would boost people to push for helpful items and or personal merchandise.
  • May 8, 2021

    By Jason Gray
    Good app. Has its bugs though. I got an order marked as accepted without notification. If I wasn't checking my stats, I would have missed it. It also doesn't always tell you how big the order is beforehand. Making large beverage orders a hassle when the restaurant doesn't have holders.
  • May 8, 2021

    By Steven Clark
    The best delivery app. Very user friendly. The one thing they did with the latest update was to remove the button under the customer name that showed the customer order and the order number to show to the merchant. I found it convenient to use this to check the order for myself. I want this button back.
  • May 7, 2021

    By Markus Mutscheller
    Used it only for 4 weeks but overall happy with app and on par with Uber Eats and Menulog apps. I like that it shows the whole route on the map before acceptance (Menulog doesn't) However, after acceptance I have to tap floating icon to see drop off address. Would be good to have it all in one place in the app. My biggest critisim is only 30 seconds acceptance time. Too short imo especially with emphasis on high completion rate and in-time delivery. Menulog gives 60 sec. New in app nav great.
  • My Experiences as a Doordash Driver Sep 11, 2020

    By Conscientious Driver
    While dashing I hate it when I see “you missed an opportunity”. I tell myself, how could I have missed when it’s not even offered to me. Sometimes these “you missed an opportunity” shows in succession, like three in a row in a matter of seconds. Does Doordash intentionally do that? I am an optimistic person so when I see “you missed an opportunity” I just smile and tell myself “here we go again, there goes my acceptance rate, it’s going to go down now. I work very hard and I’m dedicated to my job so I always try my best to satisfy my employer and my customers all the time. I have been dashing for three months now, I haven’t declined an offer yet, I always accept whatever I’m offered. Sometimes though, there are offers that I had to pick up from about 11 miles away then deliver it way to the end of town, about another 15 miles. I just tell myself, it’s a normal part of the job so I don’t complain at all. I must commend the “Doordash Support Team”, they’re always there for me. Every time I get into a situation where I needed their assistance, they’re there and always are willing to help. One time though, I had to wait almost 20 minutes before someone offered to help me. The majority of the time, there’s someone within three minutes.
  • May 8, 2021

    By Stephanie Lagarce
    I LOVE to doordash... BUT this new update with maps has been a terrible experience! It takes you the long rt or wrong direction at times and sometimes even likes to tell you that you have .blank miles but yet you passed it... also since the update it freezes up ALOT!! AND says u have missed a delivery when NO delivery has ever come through? Frustrating to say the least. But still love doordash 💜
  • May 8, 2021

    By Emily Stevens
    Love the work, being a delivery driver for door dash. Love how organized and easy it is to use the app. It could use some improvement, like the in-app map. It isn't easy to navigate, zoom in, or see the surrounding areas. Also more than a few times it has sent me to the complete wrong address, and the main issue is that it will freeze up to the point that I have to restart my phone.
  • May 7, 2021

    By Jason Hader
    Not ideal. You want to dash, but it's not busy enough so the app has you schedule. Then it says, "Dash Now," which you hit because you're available, but it doesn't let you because you have a dash scheduled. The system needs to be more fluid. People should be allowed to dash regardless of busy-ness. If I drive to a restaurant hot spot, it's hard to say there's not enough work.
  • System needs some work. For sure. Mar 29, 2020

    By crazyrjp
    There are a lot of things I like about DoorDash. The opportunity, convenience, & ability to serve & help others who can’t get for themselves. But...From my very first order it seems I was set up for failure. Being sent to restaurants that often were as much as 10 min behind on an order being ready. More than half of those instances I was late delivering as I walked out of the restaurant or soon after. This is especially the case with double orders. Which means from the start I’ve had a low “on time” score. Not ok. Your algorithm for this stinks. Next. If a customer cancels an order after I accept it, or the restaurant cancels for some reason, it most definitely should NOT count as an incomplete on my score. Yet this is happening. Lastly. I’ve seen a lot of young dashers with friends and/or significant others in the car as company to hang out with while they dash. I’ve even had restaurant owners say something to me. I was under the impression this was frowned upon for safety reasons. But especially now..dashers should be warned against doing this since it violates the 6ft rule and puts your customers at risk. I’ve had quite a few restaurants in my area tell me this is a concern. These things above make those of us trying hard to do a good job look bad. As for the rest. The app is great. It’s an awesome opportunity. You asked for my opinion though so I’m being honest. I haven’t had a bad review on my service yet.
  • May 8, 2021

    By Gregory Purcell
    Only did one Dash to date, but it screwed up the navigation! It had Google Maps sending me off course. Customer called me b/c he saw me going in circles. Cities have different towns, and Doordash managed to substitute one town for another instead of just focusing on the actual street and zip, and thus invented a location that didn't exist. When I typed the address directly in Google maps stand-alone app, the route came up right. I waste time doing this, but I have to 'til this is resolved.
  • Not sure how to title this....nor rate at this time Nov 4, 2020

    By Mrs. Davegm72
    Very frustrated & disappointed to wake up this morning & find my account deactivated stating I have committed referral fraud in which have absolutely no clue in how I could have possibly done this. I have only sent out a referral email & one on Facebook each once to my personal email contacts & FB personal friends/acquaintances thru DoorDash link provided in this specific app... how does that go against the rules? I have put in my appeal along with then sent an email back once receiving an email stating that they received my appeal & that I could respond to that specific email & once I did that I got a “delivery failure”stating I may not be in that group allowed to post in or the group was removed... I do not feel I have done anything against any rules/wrong whatsoever & have only done 2 days worth of deliveries & just got a bit more comfortable & was getting more excited to the opportunity to make the extra much need funds. I’m just a simple single mother trying to make ends meet not anything by no means excessive or wrong but was looking forward to for example the $20 bonus challenge given only needed 4 more deliveries to achieve it & had 2 days to achieve & if I can’t get reactivated in time I am going to lose out over something I don’t feel was my fault. Not to mention feel embarrassed for it being considered fraud....that’s an awful strong accusation...
  • May 7, 2021

    By Debz
    This app definitely needs work. 1. I tried the new GPS function. I like the idea, however, the GPS started freaking out and was constantly trying to redirect me on my route. I ended up having to use the Google maps app instead. 2. Floating dash wigit is annoying. 3. The auto mode for night and day use keeps not working. 4. When I am waiting for an order at a restaurant it would be nice to see the delivery address and comments so that I can prepare ahead of time for the delivery.
  • May 7, 2021

    By GALXE
    I love and hate it at the same time. The only part i dont like is having to wait 15-30 minutes to pick up an order. It should be ready when we arrive. Some places don't make the food until after they've served other customers in their store. Also hate that we are only able to cash out once a day :'( i want to dash longer and not have to find other ways to get gas money to dash.
  • Too much redundancy Apr 27, 2020

    By MiaGcharlotte
    I worked for other delivery services and I have the know how of how things work. It’s been a little overwhelming receiving texts telling me repeatedly the customer wants you to leave the order at the door when I can read the customer instructions and I signed up to do Myers park area earlier I sat there right near queens and east blvd but it would t change my position from uptown/nods to Myers park area so i wasn’t able to get any work I had to go to park road area to get it to switch so I did some unnecessary driving and wasted time trying to get an order I hung out in South Park area since it told me that’s another hot spot but I didn’t receive one order so a bit frustrated and my first day it didn’t give me an earlier end dash time it was 3:30 am I was on a route so I just went with that so I can go back to my delivery screen but please cut back on the texts unless it’s to notify me of changes don’t tell me go to so and so restaurant I see on the app where the call is sending me and reminding me to take a pic etc. sometimes the customer comes down to get order or opens the door upon arrival so I can’t take a photo. Please use these tool for the drivers that are new and need more guidance I got this ive done over 300 deliveries for postmates and instacart as well so I know how it works. Thank you
  • May 7, 2021

    By Ashton Buffalo
    This app is a great way to make a decent amount of money on your own time. My biggest issue with the app is that since updating, the payout for the order is not shown before I accept it. Typically the pay does show up after I drop the order off however the past few orders have not done that for me. There is absolutely no way of telling how much I was paid if at all. CS suggested I not accept these orders but DoorDash is new to this area so it could be up to 1.5hrs before I receive another order.
  • It’s okay but... May 1, 2021

    By Estee Smith
    I’ve only been dashing for a week and I’ve already encountered some things that work against drivers. If an order isn’t ready at the restaurant, even if you let DD know, it still goes against your on time percentage. If you are picking up multiple orders from that location, all of your deliveries are going to be considered late, which mine were. Also, acceptance rate. I’ve only declined two orders, both large ice cream orders. Again, I just started so I don’t have a cold bag yet, and both orders were 10-12 miles away. It would have taken me two hours round trip on each order and I could tell by the offer totals that the customers didn’t tip. Perhaps a screen could appear after we’ve declined an order asking why we declined so you know why certain orders are being declined. Also, tips... on postmates, customers are given percentages of 20, 25, and 30% or custom amount when tipping. On a large postmates order you can make an extra $20/$30 on a tip. On DoorDash, the tip prompts when they place the order are $2, $3, $5, no tip.... so even on a large order or an order that is far away, you are spending more in gas and your own time waiting than you are tipped. This is a service and everyone is trying to make tips. It feels like the DoorDash app is designed to keep tips for the drivers low.
  • May 7, 2021

    By Patricia Nguyen
    App doesn't give you accurate customer address so your rating goes down and the support staff are not doing anything about it because it's not on their check list and they treat you as if you are difficult or lying about it just to keep your rating high. I use to love dashing, after experiencing this i am looking at other options... Just my experience and i hope they will do something about it.
  • May 9, 2021

    By Satonius Webb
    Low base pay ($3) and you get flooded with these orders, but during "peak pay periods" paying +$3-$4 you might see one or two decent orders and you have a shorter window to accept them too. See how they do? The new google map automatically takes up the whole screen after accepting an order, which doesn't help and you can't even disable it in settings. Then the app freezes up a while after closing google maps during an order, and you have to disable the app to refresh it. How convenient.
  • App needs alerts for Restricted Area Deliveries Mar 16, 2021

    By dun-dun-DUUUUNNN
    I live near a military base and if you don’t have a pass to get on base you cannot get passed the gate. As it stands now, there is no alert or warning or flag of any kind to let you know that the next delivery is going to take you to a restricted area. This can create a situation where you find yourself with a delivery that you can’t even get close enough to the address for it to let you move forward within the app. The only solution was to call the help desk and have them clear the order from their end. Also, it’s unfortunate that if you decline any deliveries (for any reason, even one such as this) your rating goes down- even if you MUST decline a delivery because it’s in a restricted area. There is no recourse, currently, for that penalty. Besides this, I realize it is an quasi-uncommon situation, the app worked great! The app makes the job a breeze in all other cases. However, beware that when you first use it, there are a couple quirks that are not very intuitive... for instance, when you reach your pickup destination using the in-app navigation, you MUST hit the exit button to move ahead in the process to confirm the pickup (that one took me a sec and a few trips circling the restaurant to figure out). Overall, it’s a great way to earn some extra cash for a student/parent like myself. Excellent flexibility and earning potential- especially if you like driving and are self-motivated 😏. Good Luck and Stay Safe 😎
  • Terrible Mar 27, 2021

    By Aeroshot1
    The Dasher support has zero idea what’s going on. I had a delivery to pick up, but the store had an incorrect address so it took me somewhere else close by. Luckily, I grew up in the area so I knew where I was going, but it wouldn’t let me ‘arrive’. Called the support and she told me, in VERY broken English to ‘just get it done’. HOWEVER, what they didn’t say was that after a certain amount of time(I’d say 15 minutes) they just unassigned me from the order and gave it to somebody else because ‘I wasn’t going in the right direction’. This is common, apparently, and it shouldn’t be! Called them back to try and get the address fixed, didn’t do it. Lied to me saying they called the store to confirm an address and updated it in their ‘system’. Got an order to go back a week or so later, same incorrect address. Also, like a lot of other people, base pay is absolute garbage, tips are stingy, and I’m consistently being pulled across town (and out of my starting zone) then it gives me a notice saying that ‘I’m out of my starting zone and wouldn’t get many, if any orders. And on top of everything, you are considered and Independent Contractor, which is what allows you to make your own schedule. They will not take taxes out of your pay and will send you a 1099 to file your taxes with. Hope you made enough to cover that😒 I didn’t find that out until I’d already been doing it for 3 months. Don’t do use DoorDash, use somebody else
  • May 8, 2021

    By John S.
    The latest update with Google Maps coming up automatically is a pain in the backside. Please change it back so I can see delivery details in the Dasher app yet still have Google Maps open in the PIP screen over the Dasher app. The Maps voice also uses pronounces Volvo Pkwy in Chesapeake, VA as Vulva Pkwy which is part of the female anatomy. Please fix this now. Also, fix whatever was recently changed between Doordash and Panera. The latest update doesn't integrate with Panera's system.
  • It works, but not reliably. May 22, 2019

    By flippity floppity flue
    The dasher app does what it absolutely must do for a dasher to do their job, but it’s glitchy. The mapping system recommends going the wrong way down one way streets and to drive on the wrong side of a divided street. It’s frozen several times during deliveries, which forces me to restart my phone to reset the app. It’s also gotten stuck in a loop of asking me to verify the age of a customer who was receiving some alcohol. I would enter the information and press submit, then it would ask me to verify the age again. Any time the app freezes or loops, you have to call a help center to get the delivery status force changed. But, the option to call that center is not given in app. I had to find the phone number online and then save it my phone book for future issues. Every time something like this happens, it wastes your time and delays getting another delivery request. Lately, it’s also been having trouble recognizing when you’re near a pickup point. Thankfully, the programmers thought about that one and made possible for the dasher to change status to pickup even if the app doesn’t recognize that you have arrived at the merchant location. There are some other problems, but this covers the ones I’ve been getting most frequently. For my money though, it’s still better than driving people around. I won’t mention any company names.
  • So tired of wasting gas trying to make it to "busy" areas Mar 14, 2020

    By kbukata
    I HATE the way this app is designed. You have two options if you want to make money: schedule a time slot in advance, or keep the app open and wait for a zoned area to become "busy." The problem with this is that a) the app is over saturated with employees who take all the time slots even if they don't actually intend to work, or b) you can't start working in a certain area until you drive there and most of the time by the time you get to that area, all the available work has been taken. But the app doesn't refresh quickly enough to tell you this ahead of time so you end up driving across town wasting all that gas just to find out you're too late. This system is awful compared to apps like Postmates, which allows you to go online wherever you're located and it assigns deliveries to you near your location. Also, on several occasions Ive been dashing in a certain area but have to deliver an order outside of that "zone," and after I finished the delivery, the app automatically ended my dash without my knowledge because I left the zone. At which point I had to drive all the way back to that zone to try and reschedule my dash...but multiple times it's too late and I can't continue working because the available slots have filled up. It's horrible and unfair and a waste of time.
  • May 6, 2021

    By Denny Nguyen
    New update: Having an in-app gps has been a nice change, so it's a good start. I'd still like it if this app could have its own messaging app. Then when an order pings, it can show as a pop-up thats easy to accept / decline, like what Uber Eats is doing. This way, less risky menu navigation while driving, just to accept / decline an order. Edit- as of late, tips have been hidden as low as 6-8s? WHAT WERE YOU THINKING. What kind of underhanded company are you
  • May 8, 2021

    By Jordan Walker
    First month was OK, but your time will eventually be wasted. Today the apps address button sent me to the wrong place 3 times. I called support and they told me to reset my phone and try again. I asked if nothing changed then what... they said pretty much try again and they weren't going to compensate for being sent to 3 wrong locations. Also mornings will offer $2 - 5 deliveries. Avoid locations with dollar menus as they'll have low pay for you.
  • Dasher support is awful. Scheduling feedback Jul 4, 2020

    By Alfunions
    First of all, Dasher support is atrocious. 9/10 times they don't actually help us because they don't listen or there's a language barrier. They don't understand how the app works. They lack basic customer service skills and only frustrate us more. Second, why is it that I couldn't reset my claimed time to have an hour less? I scheduled myself earlier in the week for 10am - 8:30pm today. Since last night, I have been trying to change it to 11am - 8:30pm but it will not allow me despite already having that time claimed. I wanted to give up an hour, not get more hours. I should be allowed to do that even if "the time slot is no longer available" because I was already apart of that time slot. It doesn't make sense. I understand that no one else can schedule at that time for more hours but I should be allowed to take time off of my schedule since it's already claimed. It's not like this hour is even worth dashing in (10am-11am). Finally, the text service is ridiculous. I am bombarded with texts for absolutely every order when I already get a notification from the app itself. As drivers, this text system is distracting and over done. I wish we could opt out of order texts and just received the rest without opting out of texts completely. We need to be able to communicate with our customers but don't need your text service distracting us while we drive. I received 30 texts in 2 hours yesterday. That's nuts.
  • Overstatement. Apr 30, 2019

    By pretty and cool
    First off those pics on the download screen are an overstatement, I’ve never gotten $12 for an order that was that close maybe if you’re lucky they’ll give you almost $10 to deliver a town away (making you leave your starting point and not paying you to get back while you lose out on more orders) and it’s never that busy. I started dashing over a year ago and they keep hiring more and more people so it’s flooded. They should do what grub hub does and stop hiring ppl in flooded areas, it makes it almost impossible to get an order now. That’s just the tip of the iceberg. If you hate easy access to support and want to wait 30min to talk to someone thru the app (and only if you’re actively on an order otherwise good luck with the FAQs) and don’t mind getting screwed over with pay so it barely evens out to the gas you use getting less than $7hr including gas then this app is for you! It’s great to make money on your free time but not something you can do as a 9-5 job unless you have literally no responsibilities. There’s no phone number to call and they actually block your # after you enter it in the app so they can text you but if you try to call support the lines dead for us dashers unless we use someone else’s phone. Really greedy company and definitely overstates how much you can earn while saturating the app with more and more dashers while struggling to give them all orders thus why they’re partnering with more stores giving free delivery specials and promos
  • Extremely buggy and Terrible Bass Pay Nov 22, 2020

    By Jerbear343
    I’m writing this after having done this for 2 months with little success as it is very hit and miss: the available time slots vary greatly as do the amount of deliveries, due to the fact that the marketing team thinks it’s ok to post 3+ ads to craigslist alone a day without any regard for grossly over-saturating the market with drivers thus making it difficult most days to make any deliveries. Also their servers just outright crashed and support is very slow, not just for drivers I’ve heard from merchants trying to set up their business that they have had great difficulties as well. I understand we are currently amidst a pandemic but it’s incredibly shortsighted and unfair to the workers that they incessantly post ads trying to get as many people on the platform as possible it’s simply not sustainable from a business standpoint as all they seem to care about is the short term game rather than long term consequences of their actions. Beyond that base pay is terrible, and doesn’t factor in distance at all it seems as I’ve been having to decline offers that would make me drive 20 miles for $3 drivers really rely on tips which is not a great outlook for the people who are in a pinch and need to find work given the current state of affairs. It’s absurdly flawed at the moment but could be improved if the marketing team would ease off the throttle to try and support the current drivers rather than robotically focus on numbers.
  • Look for a different delivery job! Sep 27, 2019

    By Chrissy Marie Carter
    I worked for doordash for about 6 months or so and I really would not recommend it to anyone especially if you’re able to do uber eats or another delivery type job. It started out with decent pay per delivery but then they did an update and now it 2-6 dollars versus the 7-12 dollars I use to make, they take a percentage out of your tip money, the app constantly glitches and you can’t see where you need to deliver, for some reason the app has a cute little thing where it will take you to the wrong address for a customer, I ended up making 25 dollars in like 3 hours and then had to fill up my gas tank so it wasn’t even worth it! I worked 12 hours on New Years and only made 65 dollars. And it is soooo slow sometimes! Not to mention doordash send you to a delivery before the food is even done so you wait forever for the food.. Also it charges you to cash out your money! How stupid that I have to pay a fee to get my money AND you can only use instant pay once in 24 hours. You will make double if not triple the money on Uber eats, you can cash out 5 times a day, order is ready at pick up, great GPS system in app, they DONT take your tips, and it gets nice and busy! I made $160 in 10 hours on Saturday vs the $65 I made on doordash working 12 hours on a holiday! It can be okay side money on the weekends but do not do this full time! You will put more gas in then the money you make and it’s just not worth it y’all..
  • May 9, 2021

    By jack thecat
    It works well 20% of the time at most! This app will cause a driver to loose money and a customer to loose prepaid food!! ANY other food delivery service is better!! :) Plus the newest app update ensures that drivers will use 4-10x's their regular data usage while getting lost via the new mapping system! Google maps isn't allowed anymore according to DoorDash!!
  • Like paying for gas to work a minimum wage job Feb 28, 2020

    By Disgruntled Contractor
    I’ve worked doordash for about 6 months now, in busy city areas and rural. Both areas have the same thing in common: you are paid the lowest amount that the company can get away with. It’s common to see strings of deliveries that offer less than $5 for deliveries that take more than 30 minutes to complete. On top of that, you are penalized with a low acceptance rate that could lead to losing the ability to drive for doordash, even with the risk of fraud for doing so. I thought that the company was taking out money for taxes, but they take out ZERO. Luckily the app everlance had my back to lower the cost of taxes at the end of the year. All in all, if you’re looking to wait in parking lots under their elusive “hot spots,” you’ll see your day burning away as you’re paid pennies on the dollar where any other delivery company would pay double or even triple the rates. Now I only use doordash as a fallback if companies like grubhub or uber eats are having difficulties that day. That would be the only way I recommend doordash. Sign up for other companies that actually respect their drivers, and then doordash as a last resort after all other options. In my experience it is near impossible to work full time with this job unless you’re crazy enough to work in a city. Incredibly disappointing company. Wouldn’t even recommend it to customers unless they have no other options for delivery companies.
  • Support team needs better training Apr 29, 2020

    By GS Cookie Mom
    Bottom line I have been getting direct deposit since the start. Now there are concerns and info missing from my banking acct? REALLY? It has taking me 3 different support chatting (since 8:54 am until now 10:29 am ) and still waiting for ESCATING TEAM to call me. The worse part is that I am assuming there is no record of my calls and concerns, because every time I have to chatt about WHERE IS MY WKLY MONEY issue! The first person said that after speaking to his supervisor I need to be transferred to ESCALATING TEAM then he ended my session. The second person said someone will call me within5-10 mins (Still waiting) now the third person asked to tell her my concerns so that she can bring it up to her supervisor (after chatting for 20 mins about my concerns) now I constantly said I need escalation team to call me not a supervisor but here I am 33 mins later on hold in chat while a “supervisor “ is available when in reality I need someone in account payable to call me and tell me what the issue with my banking account is after I’ve been getting direct deposit with no issues... I am still waiting since 9:59 am it is now 10:40 and still waiting but I am so MAD I am just going to end the session myself because we all know the support here is not at its greatest .... well the agent ended the session before I did. Wasted another hr and my issues not resolved so I have no idea why they are holding my money...

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