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DoorDash - Driver

DoorDash - Driver

DoorDash

Make money as a delivery driver with DoorDash and work when you want as a Dasher

4.6 Ratings 1M+ Reviews 5M+ Downloads

Ratings & Reviews

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  • img Community

    Hate the app it is horrible ? Aug 5, 2021

    By SThomas
    I constantly miss good deliveries because the app glitches and I can't accept them. ALSO 2.50 for a delivery is so not acceptable. The acceptance rating shouldn't even be a thing because who is going to accept orders for 2.50 10 miles away gas costs more than 2.50. THAT'S RIDICULOUS!!!
  • img Community

    Decreased Base pay + More Drivers + Lower Orders Jul 23, 2021

    By Ben Bailey
    So DoorDash has officially priced their self out of the job market. They have doubled drivers since last quarter of 2020 and number of orders are 25% less and now the nail in their coffin they dropped base pay in drivers. Don’t waste your time signing up.
  • My Experiences as a Doordash Driver Sep 11, 2020

    By Conscientious Driver
    While dashing I hate it when I see “you missed an opportunity”. I tell myself, how could I have missed when it’s not even offered to me. Sometimes these “you missed an opportunity” shows in succession, like three in a row in a matter of seconds. Does Doordash intentionally do that? I am an optimistic person so when I see “you missed an opportunity” I just smile and tell myself “here we go again, there goes my acceptance rate, it’s going to go down now. I work very hard and I’m dedicated to my job so I always try my best to satisfy my employer and my customers all the time. I have been dashing for three months now, I haven’t declined an offer yet, I always accept whatever I’m offered. Sometimes though, there are offers that I had to pick up from about 11 miles away then deliver it way to the end of town, about another 15 miles. I just tell myself, it’s a normal part of the job so I don’t complain at all. I must commend the “Doordash Support Team”, they’re always there for me. Every time I get into a situation where I needed their assistance, they’re there and always are willing to help. One time though, I had to wait almost 20 minutes before someone offered to help me. The majority of the time, there’s someone within three minutes.
  • Fun but app could be a bit better for dashers Mar 11, 2020

    By Minerguy1987
    I like the extra $ and it’s a decent gig but I feel that door dash shouldn’t allow the customer to do a no tip. I get them quite often from the same customers and I’m always on time or earlier. Make sure they have extra sauces. Napkins. Etc and I’m always polite and still get nothing from it. Dashers drive their own personal cars to make sure the customer gets their food and we use our own gas to make it happen. 3$ a trip isn’t worth delivering to people ordering 40-60$ of food and we have to go the extra mile for nothing basically. I feel that door dash can implement something on if you order either a lot of food and or a high price amount then the customer is required to tip. Also regarding if a store is indefinitely closed. They should make it easier to know what button to click to say you can’t do the order and not be docked acceptance because it not being your fault. If you click stores closed it should prompt you to say is it closed or closed indefinitely and then take you to the proper area if it’s indefinitely. Other than that. I’ll continue to do this as a side gig because it’s not hard and easy $. Also I think door dash should do a rewards program on for every order you do you get points to get door dash merchandise to help with deliveries either it be better bags. Drink holders. Shirts. Etc. Would boost people to push for helpful items and or personal merchandise.
  • System needs some work. For sure. Mar 29, 2020

    By crazyrjp
    There are a lot of things I like about DoorDash. The opportunity, convenience, & ability to serve & help others who can’t get for themselves. But...From my very first order it seems I was set up for failure. Being sent to restaurants that often were as much as 10 min behind on an order being ready. More than half of those instances I was late delivering as I walked out of the restaurant or soon after. This is especially the case with double orders. Which means from the start I’ve had a low “on time” score. Not ok. Your algorithm for this stinks. Next. If a customer cancels an order after I accept it, or the restaurant cancels for some reason, it most definitely should NOT count as an incomplete on my score. Yet this is happening. Lastly. I’ve seen a lot of young dashers with friends and/or significant others in the car as company to hang out with while they dash. I’ve even had restaurant owners say something to me. I was under the impression this was frowned upon for safety reasons. But especially now..dashers should be warned against doing this since it violates the 6ft rule and puts your customers at risk. I’ve had quite a few restaurants in my area tell me this is a concern. These things above make those of us trying hard to do a good job look bad. As for the rest. The app is great. It’s an awesome opportunity. You asked for my opinion though so I’m being honest. I haven’t had a bad review on my service yet.
  • Not sure how to title this....nor rate at this time Nov 4, 2020

    By Mrs. Davegm72
    Very frustrated & disappointed to wake up this morning & find my account deactivated stating I have committed referral fraud in which have absolutely no clue in how I could have possibly done this. I have only sent out a referral email & one on Facebook each once to my personal email contacts & FB personal friends/acquaintances thru DoorDash link provided in this specific app... how does that go against the rules? I have put in my appeal along with then sent an email back once receiving an email stating that they received my appeal & that I could respond to that specific email & once I did that I got a “delivery failure”stating I may not be in that group allowed to post in or the group was removed... I do not feel I have done anything against any rules/wrong whatsoever & have only done 2 days worth of deliveries & just got a bit more comfortable & was getting more excited to the opportunity to make the extra much need funds. I’m just a simple single mother trying to make ends meet not anything by no means excessive or wrong but was looking forward to for example the $20 bonus challenge given only needed 4 more deliveries to achieve it & had 2 days to achieve & if I can’t get reactivated in time I am going to lose out over something I don’t feel was my fault. Not to mention feel embarrassed for it being considered fraud....that’s an awful strong accusation...
  • Dasher Michelle Walker Mar 28, 2021

    By volsgrl01
    I love doing deliveries! Meeting new people and building a network with the merchants. I have established a few regulars which makes this that much more enjoyable. My only thing is that there seems to be too many drivers out at the same time on certain nights and even during the days lately. Makes it hard to commit full time especially in a small town. I like to stay busy and for the last two weeks I am not busy at all. I can schedule a seven or eight hour shift and actually only work maybe 3 hours. Too much down time. I love being part of a platform where I decide what works for me and change it up by doing deliveries when I go to my moms in Colorado. Being able to work in different cities around the United States is awesome ! There aren’t too many platforms which allow this, I think it is great though because a dasher can keep their ratings high and the app greasy and not lose status as a top dasher if they so choose or they can take vacay! So many great options driving for Doordash but working for me by me! I’m going to give full time devotion here in a couple weeks I’m praying to be able to quit the working for someone else and be happy doing what I am loving more everyday! Best to you all out there doing the deal!!!
  • Simple, Convenient, and Honest. May 12, 2021

    By WiltingIvy
    I work for three different on demand companies, or apps, and DoorDash was always my favorite one to work with. I absolutely love that there is now a Debit card for dashers to be paid, DAILY, I am impatiently waiting to receive mine! The only things that I would suggest are being able to know more about the mileage you’ll be driving when accepting an order, and the road conditions (if paved or stone, pot holes, hilly, etc.) another is customers are still able to text you after you have marked a delivery completed, I’m not very comfortable with that, although DoorDash hides your number, it is still aggravating when you are trying to delivery your next order and you have the previous customer texting or calling your phone. I also wish Dashers had discounts for the apparel and car accessories on the Stores website. I think it would be a pretty cool idea to have local Dashers in the different areas to get together for meetings, that are not mandatory, for things like advice on being a Dasher, practicing possible delivers, and fun delivery games! That may also help keep us Dashers to stay motivated and want to Dash more! Thank you for this opportunity, I think this was an amazing idea!
  • Could be better Jul 6, 2021

    By Special.Kiy
    I been dashing for a few months now and I honestly think the app could be so much better. Firstly, when two orders from the same place show up at once; we should be given the option to either accept all or accept one. I had a retail order that was more than half an hour away from my location but because I accepted the other order, I had to accept the long distance one too. Secondly, base pay is too low. $2-$3 is nothing especially considering the amount of wear and tear and gas you’ll be needing when working as a delivery driver. I believe it would be more fair to give a honest base pay plus tips of course. Third, there should be a mileage limit. Especially if I’m dashing in a certain area there is no reason I should be given the option for orders that are 10+ miles away. Of course I don’t have to accept them but it makes more sense especially if we’re choosing a select area to dash in. Lastly, for the dasher retail orders, we should be able to zoom in on the pictures or at least get clearer pictures. I’ve had a couple of times where I had to strain my eyes just so I could see the correct measurements on a product. Not to mention, these photos/ products should be up to date. If the company changed their packaging then DoorDash needs to include the picture of the correct packaging so there’s no confusion.
  • Oct 23, 2021

    By Drea Carman
    The only issue I have is when you're picking up 2 orders then they have you deliver the 2nd order 1st. The drive thru takes forever and while you're waiting to grab the 2nd order the 1st one is getting cold. Also gas is expensive and I think we should get paid a little more. The peak pay is an added bonus but thats late nights and lunch time. What about the other times as well. Ill be delivering for 3 to 4 hours and its takes almost half an hour to an hour to deliver 1 order because of the wait.
  • My Experiences as a Doordash Driver Sep 11, 2020

    By Conscientious Driver
    While dashing I hate it when I see “you missed an opportunity”. I tell myself, how could I have missed when it’s not even offered to me. Sometimes these “you missed an opportunity” shows in succession, like three in a row in a matter of seconds. Does Doordash intentionally do that? I am an optimistic person so when I see “you missed an opportunity” I just smile and tell myself “here we go again, there goes my acceptance rate, it’s going to go down now. I work very hard and I’m dedicated to my job so I always try my best to satisfy my employer and my customers all the time. I have been dashing for three months now, I haven’t declined an offer yet, I always accept whatever I’m offered. Sometimes though, there are offers that I had to pick up from about 11 miles away then deliver it way to the end of town, about another 15 miles. I just tell myself, it’s a normal part of the job so I don’t complain at all. I must commend the “Doordash Support Team”, they’re always there for me. Every time I get into a situation where I needed their assistance, they’re there and always are willing to help. One time though, I had to wait almost 20 minutes before someone offered to help me. The majority of the time, there’s someone within three minutes.
  • Fun but app could be a bit better for dashers Mar 11, 2020

    By Minerguy1987
    I like the extra $ and it’s a decent gig but I feel that door dash shouldn’t allow the customer to do a no tip. I get them quite often from the same customers and I’m always on time or earlier. Make sure they have extra sauces. Napkins. Etc and I’m always polite and still get nothing from it. Dashers drive their own personal cars to make sure the customer gets their food and we use our own gas to make it happen. 3$ a trip isn’t worth delivering to people ordering 40-60$ of food and we have to go the extra mile for nothing basically. I feel that door dash can implement something on if you order either a lot of food and or a high price amount then the customer is required to tip. Also regarding if a store is indefinitely closed. They should make it easier to know what button to click to say you can’t do the order and not be docked acceptance because it not being your fault. If you click stores closed it should prompt you to say is it closed or closed indefinitely and then take you to the proper area if it’s indefinitely. Other than that. I’ll continue to do this as a side gig because it’s not hard and easy $. Also I think door dash should do a rewards program on for every order you do you get points to get door dash merchandise to help with deliveries either it be better bags. Drink holders. Shirts. Etc. Would boost people to push for helpful items and or personal merchandise.
  • System needs some work. For sure. Mar 29, 2020

    By crazyrjp
    There are a lot of things I like about DoorDash. The opportunity, convenience, & ability to serve & help others who can’t get for themselves. But...From my very first order it seems I was set up for failure. Being sent to restaurants that often were as much as 10 min behind on an order being ready. More than half of those instances I was late delivering as I walked out of the restaurant or soon after. This is especially the case with double orders. Which means from the start I’ve had a low “on time” score. Not ok. Your algorithm for this stinks. Next. If a customer cancels an order after I accept it, or the restaurant cancels for some reason, it most definitely should NOT count as an incomplete on my score. Yet this is happening. Lastly. I’ve seen a lot of young dashers with friends and/or significant others in the car as company to hang out with while they dash. I’ve even had restaurant owners say something to me. I was under the impression this was frowned upon for safety reasons. But especially now..dashers should be warned against doing this since it violates the 6ft rule and puts your customers at risk. I’ve had quite a few restaurants in my area tell me this is a concern. These things above make those of us trying hard to do a good job look bad. As for the rest. The app is great. It’s an awesome opportunity. You asked for my opinion though so I’m being honest. I haven’t had a bad review on my service yet.
  • Not sure how to title this....nor rate at this time Nov 4, 2020

    By Mrs. Davegm72
    Very frustrated & disappointed to wake up this morning & find my account deactivated stating I have committed referral fraud in which have absolutely no clue in how I could have possibly done this. I have only sent out a referral email & one on Facebook each once to my personal email contacts & FB personal friends/acquaintances thru DoorDash link provided in this specific app... how does that go against the rules? I have put in my appeal along with then sent an email back once receiving an email stating that they received my appeal & that I could respond to that specific email & once I did that I got a “delivery failure”stating I may not be in that group allowed to post in or the group was removed... I do not feel I have done anything against any rules/wrong whatsoever & have only done 2 days worth of deliveries & just got a bit more comfortable & was getting more excited to the opportunity to make the extra much need funds. I’m just a simple single mother trying to make ends meet not anything by no means excessive or wrong but was looking forward to for example the $20 bonus challenge given only needed 4 more deliveries to achieve it & had 2 days to achieve & if I can’t get reactivated in time I am going to lose out over something I don’t feel was my fault. Not to mention feel embarrassed for it being considered fraud....that’s an awful strong accusation...
  • Dasher Michelle Walker Mar 28, 2021

    By volsgrl01
    I love doing deliveries! Meeting new people and building a network with the merchants. I have established a few regulars which makes this that much more enjoyable. My only thing is that there seems to be too many drivers out at the same time on certain nights and even during the days lately. Makes it hard to commit full time especially in a small town. I like to stay busy and for the last two weeks I am not busy at all. I can schedule a seven or eight hour shift and actually only work maybe 3 hours. Too much down time. I love being part of a platform where I decide what works for me and change it up by doing deliveries when I go to my moms in Colorado. Being able to work in different cities around the United States is awesome ! There aren’t too many platforms which allow this, I think it is great though because a dasher can keep their ratings high and the app greasy and not lose status as a top dasher if they so choose or they can take vacay! So many great options driving for Doordash but working for me by me! I’m going to give full time devotion here in a couple weeks I’m praying to be able to quit the working for someone else and be happy doing what I am loving more everyday! Best to you all out there doing the deal!!!
  • Simple, Convenient, and Honest. May 12, 2021

    By WiltingIvy
    I work for three different on demand companies, or apps, and DoorDash was always my favorite one to work with. I absolutely love that there is now a Debit card for dashers to be paid, DAILY, I am impatiently waiting to receive mine! The only things that I would suggest are being able to know more about the mileage you’ll be driving when accepting an order, and the road conditions (if paved or stone, pot holes, hilly, etc.) another is customers are still able to text you after you have marked a delivery completed, I’m not very comfortable with that, although DoorDash hides your number, it is still aggravating when you are trying to delivery your next order and you have the previous customer texting or calling your phone. I also wish Dashers had discounts for the apparel and car accessories on the Stores website. I think it would be a pretty cool idea to have local Dashers in the different areas to get together for meetings, that are not mandatory, for things like advice on being a Dasher, practicing possible delivers, and fun delivery games! That may also help keep us Dashers to stay motivated and want to Dash more! Thank you for this opportunity, I think this was an amazing idea!
  • Could be better Jul 6, 2021

    By Special.Kiy
    I been dashing for a few months now and I honestly think the app could be so much better. Firstly, when two orders from the same place show up at once; we should be given the option to either accept all or accept one. I had a retail order that was more than half an hour away from my location but because I accepted the other order, I had to accept the long distance one too. Secondly, base pay is too low. $2-$3 is nothing especially considering the amount of wear and tear and gas you’ll be needing when working as a delivery driver. I believe it would be more fair to give a honest base pay plus tips of course. Third, there should be a mileage limit. Especially if I’m dashing in a certain area there is no reason I should be given the option for orders that are 10+ miles away. Of course I don’t have to accept them but it makes more sense especially if we’re choosing a select area to dash in. Lastly, for the dasher retail orders, we should be able to zoom in on the pictures or at least get clearer pictures. I’ve had a couple of times where I had to strain my eyes just so I could see the correct measurements on a product. Not to mention, these photos/ products should be up to date. If the company changed their packaging then DoorDash needs to include the picture of the correct packaging so there’s no confusion.
  • Oct 23, 2021

    By Drea Carman
    The only issue I have is when you're picking up 2 orders then they have you deliver the 2nd order 1st. The drive thru takes forever and while you're waiting to grab the 2nd order the 1st one is getting cold. Also gas is expensive and I think we should get paid a little more. The peak pay is an added bonus but thats late nights and lunch time. What about the other times as well. Ill be delivering for 3 to 4 hours and its takes almost half an hour to an hour to deliver 1 order because of the wait.
  • I think more is to be done Sep 22, 2021

    By Edet87
    While this is a great way of making some extra cash, many times I’ve been left frustrated. For instance I’ve been to Taco Bell on two different occasions just to realized that they’re closed and you have to use the driveway. By the time you get to the driveway mic, they’re not accepting DoorDash orders. I spent 37mins in a Taco Bell driveway just to be told this and it’s happened twice. I was once sent to a restaurant that wasn’t even open and for all my time spent I was compensated with $0. NOTHING. I don’t even want to talk about the times they’ve made me do orders way out of my delivery zone. It’s one thing to pick up orders in your zone and deliver out of your zone, but to give me orders out of my zone is not cool. I was dealt a blow when on one occasion I did a delivery out of my zone and since it was going to be my last delivery because I was scheduled to stop in a few minutes, they added my order to pickup another order close to the delivery point of my first order. Remember I was already out of my pickup zone. The second order had a delivery address about 17mins when it would’ve been way above my schedule time. When I finally delivered it, it was a 50mins drive back home. I used to care about my acceptance rates, but not anymore because they don’t care about your contract I can go on and on, but I’ll end here for now
  • Oct 24, 2021

    By Ernesto Valle
    It's not too bad working with doordash but my number one problem would be with the app. When I'm delivering the app glitches on me so many times in just one dash I can't even count and I have to keep force quitting the app and wait for it to reload up. Quite annoying honestly otherwise the app isn't all bad hopefully the app gets updated soon so these things can get fixed.
  • img Community

    Hate the app it is horrible ? Aug 5, 2021

    By SThomas
    I constantly miss good deliveries because the app glitches and I can't accept them. ALSO 2.50 for a delivery is so not acceptable. The acceptance rating shouldn't even be a thing because who is going to accept orders for 2.50 10 miles away gas costs more than 2.50. THAT'S RIDICULOUS!!!
  • img Community

    Decreased Base pay + More Drivers + Lower Orders Jul 23, 2021

    By Ben Bailey
    So DoorDash has officially priced their self out of the job market. They have doubled drivers since last quarter of 2020 and number of orders are 25% less and now the nail in their coffin they dropped base pay in drivers. Don’t waste your time signing up.
  • Oct 24, 2021

    By SHAHRIAR SOHAEI
    It is pretty good, Almost perfect minus the Google navigation that can really complicate routes at times effecting the arrival times. There is a lot of room for improvement in the app itself. A great opportunity for some folks who can take the stress of driving under constant pressure regardless of traffic conditions. The customer service is excellent. Thanks to DoorDash people are connecting with all food dispensaries in their community.l
  • Oct 25, 2021

    By Joseph Wilson
    Won't load and keeps lagging. Everytime I'm in the app it all of a sudden wants to "not respond" and gives me the option of waiting or closing the app. Once I restart the app it continues to do the same . I've re-download the app many time to try that way , I've also checked mine and my wife's service and it's perfect so I don't understand why dash keeps messing up.
  • Oct 23, 2021

    By Amy Charboneau
    The app will not work for me. It takes me to the sign in page. Regardless if I use fingerprint through Samsung Pass or type in the correct password, the sign in page clears and will not let me in. I have restarted my device and uninstalled/reinstalled the app. I can log in via a PC but not with the app. On a PC I am told there is a waitlist for my area (not an issue) yet no idea how long it is or anything.
  • Oct 25, 2021

    By Issac Jones
    App is garbage. Crashes constantly along with random glitches. Ive had in app navigation take me miles in the wrong direction. I've arrived to pick up orders that were already picked up. I've the app crash upon trying to take photos to verify delivery. All this, coupled with the currently over-saturated market combining with ever decreasing offerings, has made a once reliable side gig hardly worth bothering with in its current state. I wouldn't recommend doordash to anyone as it is right now.
  • Oct 25, 2021

    By BassMonsterTiff
    I can't dash at night during peak pay times because the app crashes and freezes so much during the daytime, and i have to sit somewhere unfamiliar and restart the app and restart my phone. Doing that at night? NAUR. When i have leave an order at the door, the photo gets me an error message. And i cant complete the delivery. That means i can't accept the next set of low-paying dashes which would make the shift worthwhile. Also "you dont seem to be heading toward the location" is fake news.
  • App needs alerts for Restricted Area Deliveries Mar 16, 2021

    By dun-dun-DUUUUNNN
    I live near a military base and if you don’t have a pass to get on base you cannot get passed the gate. As it stands now, there is no alert or warning or flag of any kind to let you know that the next delivery is going to take you to a restricted area. This can create a situation where you find yourself with a delivery that you can’t even get close enough to the address for it to let you move forward within the app. The only solution was to call the help desk and have them clear the order from their end. Also, it’s unfortunate that if you decline any deliveries (for any reason, even one such as this) your rating goes down- even if you MUST decline a delivery because it’s in a restricted area. There is no recourse, currently, for that penalty. Besides this, I realize it is an quasi-uncommon situation, the app worked great! The app makes the job a breeze in all other cases. However, beware that when you first use it, there are a couple quirks that are not very intuitive... for instance, when you reach your pickup destination using the in-app navigation, you MUST hit the exit button to move ahead in the process to confirm the pickup (that one took me a sec and a few trips circling the restaurant to figure out). Overall, it’s a great way to earn some extra cash for a student/parent like myself. Excellent flexibility and earning potential- especially if you like driving and are self-motivated 😏. Good Luck and Stay Safe 😎
  • Oct 23, 2021

    By David Kirkland
    I hate this app and this company. I've been with dash for 2 years now and hadn't had any problems until 3 weeks ago. I ended a dash and my money would go instantly onto my dasher direct card but it didn't. I've called at least 40 times and sent emails with no result. They have kept my money and will not send my money to me. None of my payout methods work and door dash has done nothing to fix this. Terrible business!!!
  • Oct 22, 2021

    By Aryana Brown
    Incredibly low pay, app doesn't even work. Glitches out constantly I'm convinced they don't want people working for them yet they put all their money into ads. When you call because it won't let you work or take orders or run at all they'll tell you to turn it off and back on again. There's literally no way for it to function.
  • img Community

    Hate the app it is horrible ? Aug 5, 2021

    By SThomas
    I constantly miss good deliveries because the app glitches and I can't accept them. ALSO 2.50 for a delivery is so not acceptable. The acceptance rating shouldn't even be a thing because who is going to accept orders for 2.50 10 miles away gas costs more than 2.50. THAT'S RIDICULOUS!!!
  • img Community

    Decreased Base pay + More Drivers + Lower Orders Jul 23, 2021

    By Ben Bailey
    So DoorDash has officially priced their self out of the job market. They have doubled drivers since last quarter of 2020 and number of orders are 25% less and now the nail in their coffin they dropped base pay in drivers. Don’t waste your time signing up.

No reviews available

  • My Experiences as a Doordash Driver Sep 11, 2020

    By Conscientious Driver
    While dashing I hate it when I see “you missed an opportunity”. I tell myself, how could I have missed when it’s not even offered to me. Sometimes these “you missed an opportunity” shows in succession, like three in a row in a matter of seconds. Does Doordash intentionally do that? I am an optimistic person so when I see “you missed an opportunity” I just smile and tell myself “here we go again, there goes my acceptance rate, it’s going to go down now. I work very hard and I’m dedicated to my job so I always try my best to satisfy my employer and my customers all the time. I have been dashing for three months now, I haven’t declined an offer yet, I always accept whatever I’m offered. Sometimes though, there are offers that I had to pick up from about 11 miles away then deliver it way to the end of town, about another 15 miles. I just tell myself, it’s a normal part of the job so I don’t complain at all. I must commend the “Doordash Support Team”, they’re always there for me. Every time I get into a situation where I needed their assistance, they’re there and always are willing to help. One time though, I had to wait almost 20 minutes before someone offered to help me. The majority of the time, there’s someone within three minutes.
  • Dasher Michelle Walker Mar 28, 2021

    By volsgrl01
    I love doing deliveries! Meeting new people and building a network with the merchants. I have established a few regulars which makes this that much more enjoyable. My only thing is that there seems to be too many drivers out at the same time on certain nights and even during the days lately. Makes it hard to commit full time especially in a small town. I like to stay busy and for the last two weeks I am not busy at all. I can schedule a seven or eight hour shift and actually only work maybe 3 hours. Too much down time. I love being part of a platform where I decide what works for me and change it up by doing deliveries when I go to my moms in Colorado. Being able to work in different cities around the United States is awesome ! There aren’t too many platforms which allow this, I think it is great though because a dasher can keep their ratings high and the app greasy and not lose status as a top dasher if they so choose or they can take vacay! So many great options driving for Doordash but working for me by me! I’m going to give full time devotion here in a couple weeks I’m praying to be able to quit the working for someone else and be happy doing what I am loving more everyday! Best to you all out there doing the deal!!!
  • Simple, Convenient, and Honest. May 12, 2021

    By WiltingIvy
    I work for three different on demand companies, or apps, and DoorDash was always my favorite one to work with. I absolutely love that there is now a Debit card for dashers to be paid, DAILY, I am impatiently waiting to receive mine! The only things that I would suggest are being able to know more about the mileage you’ll be driving when accepting an order, and the road conditions (if paved or stone, pot holes, hilly, etc.) another is customers are still able to text you after you have marked a delivery completed, I’m not very comfortable with that, although DoorDash hides your number, it is still aggravating when you are trying to delivery your next order and you have the previous customer texting or calling your phone. I also wish Dashers had discounts for the apparel and car accessories on the Stores website. I think it would be a pretty cool idea to have local Dashers in the different areas to get together for meetings, that are not mandatory, for things like advice on being a Dasher, practicing possible delivers, and fun delivery games! That may also help keep us Dashers to stay motivated and want to Dash more! Thank you for this opportunity, I think this was an amazing idea!
  • Great side money, App very easy to use Apr 27, 2020

    By Ftptechdiva
    I was hesitant to join DoorDash because I didn’t know what to expect and wasn’t sure if it was ever coming to my area. Then one day it arrived just as the state-wide quarantine did. I had a way to get something good out of this horrific virus. In 3 days I made close to $400 dollars, however I begin to notice that some of my orders had NO TIPS and I was taken a back by this because if I could see that BEFORE accepting a route I wouldn’t take it just like I do with InstaCart. I go above and beyond for every delivery that I make and I’m always on time or early so it’s quite disappointing after completing a delivery that I see that there was no tip. Ugh!!! Jeesh, it’s a quick and easy way to make money but I’m noticing that more and more orders are coming through with no tip and if you go to a restaurant and order a meal you usually have to pay at least 10% in tips. The work is easy but I feel that those who take the job seriously and do their best should be rewarded. Otherwise than that I have no complaints. I really love how daily earnings are itemized upon completion of each delivery. I immediately felt confident to continue working once I saw that. GREAT JOB DOORDASH!!!
  • Oct 24, 2021

    By Scott Barnes
    Always works but if I could change one thing... I use an electric scooter it goes 42mph so no problem getting orders to customers online but my range that I can go is limited and I constantly have to decline deliveries because round trip would drain my battery. I wish that there was a way to block those 10-15 mile opportunities cause it hits me on my acceptance rate so bad....
  • Fun but app could be a bit better for dashers Mar 11, 2020

    By Minerguy1987
    I like the extra $ and it’s a decent gig but I feel that door dash shouldn’t allow the customer to do a no tip. I get them quite often from the same customers and I’m always on time or earlier. Make sure they have extra sauces. Napkins. Etc and I’m always polite and still get nothing from it. Dashers drive their own personal cars to make sure the customer gets their food and we use our own gas to make it happen. 3$ a trip isn’t worth delivering to people ordering 40-60$ of food and we have to go the extra mile for nothing basically. I feel that door dash can implement something on if you order either a lot of food and or a high price amount then the customer is required to tip. Also regarding if a store is indefinitely closed. They should make it easier to know what button to click to say you can’t do the order and not be docked acceptance because it not being your fault. If you click stores closed it should prompt you to say is it closed or closed indefinitely and then take you to the proper area if it’s indefinitely. Other than that. I’ll continue to do this as a side gig because it’s not hard and easy $. Also I think door dash should do a rewards program on for every order you do you get points to get door dash merchandise to help with deliveries either it be better bags. Drink holders. Shirts. Etc. Would boost people to push for helpful items and or personal merchandise.
  • Oct 23, 2021

    By Drea Carman
    The only issue I have is when you're picking up 2 orders then they have you deliver the 2nd order 1st. The drive thru takes forever and while you're waiting to grab the 2nd order the 1st one is getting cold. Also gas is expensive and I think we should get paid a little more. The peak pay is an added bonus but thats late nights and lunch time. What about the other times as well. Ill be delivering for 3 to 4 hours and its takes almost half an hour to an hour to deliver 1 order because of the wait.
  • System needs some work. For sure. Mar 29, 2020

    By crazyrjp
    There are a lot of things I like about DoorDash. The opportunity, convenience, & ability to serve & help others who can’t get for themselves. But...From my very first order it seems I was set up for failure. Being sent to restaurants that often were as much as 10 min behind on an order being ready. More than half of those instances I was late delivering as I walked out of the restaurant or soon after. This is especially the case with double orders. Which means from the start I’ve had a low “on time” score. Not ok. Your algorithm for this stinks. Next. If a customer cancels an order after I accept it, or the restaurant cancels for some reason, it most definitely should NOT count as an incomplete on my score. Yet this is happening. Lastly. I’ve seen a lot of young dashers with friends and/or significant others in the car as company to hang out with while they dash. I’ve even had restaurant owners say something to me. I was under the impression this was frowned upon for safety reasons. But especially now..dashers should be warned against doing this since it violates the 6ft rule and puts your customers at risk. I’ve had quite a few restaurants in my area tell me this is a concern. These things above make those of us trying hard to do a good job look bad. As for the rest. The app is great. It’s an awesome opportunity. You asked for my opinion though so I’m being honest. I haven’t had a bad review on my service yet.
  • Not sure how to title this....nor rate at this time Nov 4, 2020

    By Mrs. Davegm72
    Very frustrated & disappointed to wake up this morning & find my account deactivated stating I have committed referral fraud in which have absolutely no clue in how I could have possibly done this. I have only sent out a referral email & one on Facebook each once to my personal email contacts & FB personal friends/acquaintances thru DoorDash link provided in this specific app... how does that go against the rules? I have put in my appeal along with then sent an email back once receiving an email stating that they received my appeal & that I could respond to that specific email & once I did that I got a “delivery failure”stating I may not be in that group allowed to post in or the group was removed... I do not feel I have done anything against any rules/wrong whatsoever & have only done 2 days worth of deliveries & just got a bit more comfortable & was getting more excited to the opportunity to make the extra much need funds. I’m just a simple single mother trying to make ends meet not anything by no means excessive or wrong but was looking forward to for example the $20 bonus challenge given only needed 4 more deliveries to achieve it & had 2 days to achieve & if I can’t get reactivated in time I am going to lose out over something I don’t feel was my fault. Not to mention feel embarrassed for it being considered fraud....that’s an awful strong accusation...
  • Could be better Jul 6, 2021

    By Special.Kiy
    I been dashing for a few months now and I honestly think the app could be so much better. Firstly, when two orders from the same place show up at once; we should be given the option to either accept all or accept one. I had a retail order that was more than half an hour away from my location but because I accepted the other order, I had to accept the long distance one too. Secondly, base pay is too low. $2-$3 is nothing especially considering the amount of wear and tear and gas you’ll be needing when working as a delivery driver. I believe it would be more fair to give a honest base pay plus tips of course. Third, there should be a mileage limit. Especially if I’m dashing in a certain area there is no reason I should be given the option for orders that are 10+ miles away. Of course I don’t have to accept them but it makes more sense especially if we’re choosing a select area to dash in. Lastly, for the dasher retail orders, we should be able to zoom in on the pictures or at least get clearer pictures. I’ve had a couple of times where I had to strain my eyes just so I could see the correct measurements on a product. Not to mention, these photos/ products should be up to date. If the company changed their packaging then DoorDash needs to include the picture of the correct packaging so there’s no confusion.
  • I think more is to be done Sep 22, 2021

    By Edet87
    While this is a great way of making some extra cash, many times I’ve been left frustrated. For instance I’ve been to Taco Bell on two different occasions just to realized that they’re closed and you have to use the driveway. By the time you get to the driveway mic, they’re not accepting DoorDash orders. I spent 37mins in a Taco Bell driveway just to be told this and it’s happened twice. I was once sent to a restaurant that wasn’t even open and for all my time spent I was compensated with $0. NOTHING. I don’t even want to talk about the times they’ve made me do orders way out of my delivery zone. It’s one thing to pick up orders in your zone and deliver out of your zone, but to give me orders out of my zone is not cool. I was dealt a blow when on one occasion I did a delivery out of my zone and since it was going to be my last delivery because I was scheduled to stop in a few minutes, they added my order to pickup another order close to the delivery point of my first order. Remember I was already out of my pickup zone. The second order had a delivery address about 17mins when it would’ve been way above my schedule time. When I finally delivered it, it was a 50mins drive back home. I used to care about my acceptance rates, but not anymore because they don’t care about your contract I can go on and on, but I’ll end here for now
  • Oct 24, 2021

    By Ernesto Valle
    It's not too bad working with doordash but my number one problem would be with the app. When I'm delivering the app glitches on me so many times in just one dash I can't even count and I have to keep force quitting the app and wait for it to reload up. Quite annoying honestly otherwise the app isn't all bad hopefully the app gets updated soon so these things can get fixed.
  • Fun job just needs some tweaks to the app Jun 11, 2021

    By crd357
    The map is pretty difficult to use since you can’t hear where you should be turning. It just beeps at me when I need to turn. It’s really distracting having to look from at the phone every time I deliver. I have also been missing out on more dashes because the directions are wrong and send me to dead ends or closed roads. I either have to enter it into my google maps if I have somewhere to pull over or just try and figure it out if I don’t. Or I will get sent to an address that is way out of my delivery area and have to go all the way back to my area before I can get another order. It usually cost me as much as I get paid for the order in gas when that happens. I’ve been dashing for a little over a week and have literally only made enough to cover the gas that I’m using while delivering. Even though I show up early to pick up and leave restaurants early with the deliveries. It’s usually the amount of time it takes to actually get to the delivery address because they can be all the way across town. Other than that I love working for DoorDash. It just needs a few tweaks on the app to help out drivers and make it easier and faster to get to deliveries. Or adding to the pay due for the amount of time you are driving to a delivery. Here in Vegas it can take 20 minutes to go 11 miles.
  • Oct 24, 2021

    By Adam Hutchins
    Love working when I choose, I do wish there were incentives for dasher gear, and higher base pay, but as for the app it has been freezing usually as I'm trying to complete deliveries, glitching, when i click accept order the directions start then it'll put me on pause saying I didn't accept on time, the maps will direct me to a different address than the one listed on the order, or it'll start me off going to the wrong place then while I'm driving it'll reroute me to a different address
  • App Ratings/Order Pay Jun 7, 2021

    By Suzukigirl1000r
    Door Dash app lowers your acceptance rate considerably if you refuse a couple of orders in a row. The app doesn’t show you if a customer is adding a tip, so sometimes it’s just the base pay, or base pay plus peak pay, no matter the distance. I want to deliver during lunch hours but won’t because it’s not worth the expenditure of fuel for $4 to travel 3-5 miles/$5.50 for 6-12 miles. When sending two orders, it affects our delivery time window, especially if the restaurant takes longer to process the second order, or the customer doesn’t include gate codes, or special instructions that there are 2 entrances to their residence location, which brings down our “on time” delivery rating. If I’m headed in one direction I am sent an order that is in the opposite direction, I can’t switch lanes that fast, sometimes traffic is heavy it’s difficult to find where to do a legal U-Turn. And the biggest issue is I get sent orders that take me out of my scheduled delivery area, and am notified that I’m out of my delivery zone, so I have to travel back if I want to receive more orders, so for a longer distance the app doesn’t account for round trip travel which is not cost effective. I’m looking to sign up with other similar food delivery apps to see which one works best for me, but of course I will continue to do Door Dash.
  • Oct 23, 2021

    By Desiree Bray
    Updated Review: For all Dashers, The app is becoming more unresponsive lately and support may not reply in a timely manner. Restarting or reinstalling the app is not enough. Restart your phone as well and it should remove the issue of the app being unresponsive and work temporarily. I do this every so often and at least helps you work during that time. Now when the solution, shifts from temporary to permanant, is up to Door Dash. Have a great day. Hope this helps and stay safe out there!
  • Oct 23, 2021

    By Blicious Bb
    Everytime I take a picture it crashes the app. Then it restarts and I have to log back in , which is slow 🦥. Also after that happens it's like I was bumped out of the schedule and takes over 10 mins to get the "All done" screen to stop popping up. It's hella glitchy. Hope the update fixed it. 👌✨
  • Oct 24, 2021

    By SHAHRIAR SOHAEI
    It is pretty good, Almost perfect minus the Google navigation that can really complicate routes at times effecting the arrival times. There is a lot of room for improvement in the app itself. A great opportunity for some folks who can take the stress of driving under constant pressure regardless of traffic conditions. The customer service is excellent. Thanks to DoorDash people are connecting with all food dispensaries in their community.l
  • Oct 25, 2021

    By BassMonsterTiff
    I can't dash at night during peak pay times because the app crashes and freezes so much during the daytime, and i have to sit somewhere unfamiliar and restart the app and restart my phone. Doing that at night? NAUR. When i have leave an order at the door, the photo gets me an error message. And i cant complete the delivery. That means i can't accept the next set of low-paying dashes which would make the shift worthwhile. Also "you dont seem to be heading toward the location" is fake news.
  • App needs alerts for Restricted Area Deliveries Mar 16, 2021

    By dun-dun-DUUUUNNN
    I live near a military base and if you don’t have a pass to get on base you cannot get passed the gate. As it stands now, there is no alert or warning or flag of any kind to let you know that the next delivery is going to take you to a restricted area. This can create a situation where you find yourself with a delivery that you can’t even get close enough to the address for it to let you move forward within the app. The only solution was to call the help desk and have them clear the order from their end. Also, it’s unfortunate that if you decline any deliveries (for any reason, even one such as this) your rating goes down- even if you MUST decline a delivery because it’s in a restricted area. There is no recourse, currently, for that penalty. Besides this, I realize it is an quasi-uncommon situation, the app worked great! The app makes the job a breeze in all other cases. However, beware that when you first use it, there are a couple quirks that are not very intuitive... for instance, when you reach your pickup destination using the in-app navigation, you MUST hit the exit button to move ahead in the process to confirm the pickup (that one took me a sec and a few trips circling the restaurant to figure out). Overall, it’s a great way to earn some extra cash for a student/parent like myself. Excellent flexibility and earning potential- especially if you like driving and are self-motivated 😏. Good Luck and Stay Safe 😎
  • Oct 22, 2021

    By Aryana Brown
    Incredibly low pay, app doesn't even work. Glitches out constantly I'm convinced they don't want people working for them yet they put all their money into ads. When you call because it won't let you work or take orders or run at all they'll tell you to turn it off and back on again. There's literally no way for it to function.
  • Saddened Jun 22, 2021

    By mamamoomoo
    On a few different occasions there has been problems with the app or shall I say glitches in the door dash system. It may say go to McDonald’s pop up right away is go to Burger King pop up right away go to Panera Papa go away etc. etc. Sometimes it does not give you time to accept or decline lately there have been quite a few glitches in the system go to Friendly’s go to Chili’s go to Panera bread go to Friendly’s go to Chili’s. I don’t understand what is happening. If it’s something that means are working out from glitches. I would like to know it is very confusing waste a lot of time gas running back-and-forth quickly trying to get it before someone else can snatch it up. Such as today that had happened two days ago it has happened there were no orders for quite some time. Some people are saying they were having trouble with their app. We logged out we logged in no change. Also are the customers aware that the base pay or peak pay is not a tip from them. I get many orders small and large with no tip and I think they believe that that is included in the shipping and handling fee is there anyway we can note that to the customers stating this is not a customer tip that we are there for them with a smile and their food and they do not give a tip specially when you have to go across the river to pick some thing up and bring it back across the river again which takes up a lot of time
  • Oct 23, 2021

    By Melissa Crowson
    Ok. I just updated my app and now it will not even open it keeps saying it's uploading. It keeps saying that is uploading. That's all it's been doing since I have updated the app. Because y'all want Fix-It on y'all's end. It was doing so good the app was up until yesterday and now it's not wanting to do anything. Please fix your app so the ones of us that he's working for you can work better.
  • Oct 25, 2021

    By arturo gutierrez bravo
    Pay is decent. The biggest problem is the app hides total payout of an order. Recently there was an update that pauses you from working. So if you're not bending down for their trash offers then you'll be paused and then if you do that too much your dash gets ended. A lot of times I pick up cold food because it takes a while for the offer to appear as reasonable. This problem would not exist if they just showed total pay before accepting an order.
  • Oct 25, 2021

    By Catie Wagner
    Waiting for a fix to the crashing issue before improving my rating for this app. It was fantastic until the new navigator was included. Now during a 6 hour shift, it'll crash at least 4 times, requiring me to restart my whole phone to get back to work. I have missed several delivery opportunities because of this issue.
  • img Community

    Hate the app it is horrible ? Aug 5, 2021

    By SThomas
    I constantly miss good deliveries because the app glitches and I can't accept them. ALSO 2.50 for a delivery is so not acceptable. The acceptance rating shouldn't even be a thing because who is going to accept orders for 2.50 10 miles away gas costs more than 2.50. THAT'S RIDICULOUS!!!
  • img Community

    Decreased Base pay + More Drivers + Lower Orders Jul 23, 2021

    By Ben Bailey
    So DoorDash has officially priced their self out of the job market. They have doubled drivers since last quarter of 2020 and number of orders are 25% less and now the nail in their coffin they dropped base pay in drivers. Don’t waste your time signing up.
  • Oct 25, 2021

    By Joseph Wilson
    Won't load and keeps lagging. Everytime I'm in the app it all of a sudden wants to "not respond" and gives me the option of waiting or closing the app. Once I restart the app it continues to do the same . I've re-download the app many time to try that way , I've also checked mine and my wife's service and it's perfect so I don't understand why dash keeps messing up.
  • Oct 23, 2021

    By Amy Charboneau
    The app will not work for me. It takes me to the sign in page. Regardless if I use fingerprint through Samsung Pass or type in the correct password, the sign in page clears and will not let me in. I have restarted my device and uninstalled/reinstalled the app. I can log in via a PC but not with the app. On a PC I am told there is a waitlist for my area (not an issue) yet no idea how long it is or anything.
  • Oct 25, 2021

    By Issac Jones
    App is garbage. Crashes constantly along with random glitches. Ive had in app navigation take me miles in the wrong direction. I've arrived to pick up orders that were already picked up. I've the app crash upon trying to take photos to verify delivery. All this, coupled with the currently over-saturated market combining with ever decreasing offerings, has made a once reliable side gig hardly worth bothering with in its current state. I wouldn't recommend doordash to anyone as it is right now.
  • Oct 23, 2021

    By David Kirkland
    I hate this app and this company. I've been with dash for 2 years now and hadn't had any problems until 3 weeks ago. I ended a dash and my money would go instantly onto my dasher direct card but it didn't. I've called at least 40 times and sent emails with no result. They have kept my money and will not send my money to me. None of my payout methods work and door dash has done nothing to fix this. Terrible business!!!
  • Oct 24, 2021

    By Octavio de la Torre
    It is absolutely unbelievable how glitchy this app is. For being a BILLION+ dollar company, you figure they could hire a decent team of developers. These problems simply don't happen on Uber Eats. The app CONSTANTLY logs me off on its own. Orders disappear ALL THE TIME. Even mid delivery they just disappear out of the blue. And it somehow just seems to get worse and worse.....
  • Overstatement. Apr 30, 2019

    By pretty and cool
    First off those pics on the download screen are an overstatement, I’ve never gotten $12 for an order that was that close maybe if you’re lucky they’ll give you almost $10 to deliver a town away (making you leave your starting point and not paying you to get back while you lose out on more orders) and it’s never that busy. I started dashing over a year ago and they keep hiring more and more people so it’s flooded. They should do what grub hub does and stop hiring ppl in flooded areas, it makes it almost impossible to get an order now. That’s just the tip of the iceberg. If you hate easy access to support and want to wait 30min to talk to someone thru the app (and only if you’re actively on an order otherwise good luck with the FAQs) and don’t mind getting screwed over with pay so it barely evens out to the gas you use getting less than $7hr including gas then this app is for you! It’s great to make money on your free time but not something you can do as a 9-5 job unless you have literally no responsibilities. There’s no phone number to call and they actually block your # after you enter it in the app so they can text you but if you try to call support the lines dead for us dashers unless we use someone else’s phone. Really greedy company and definitely overstates how much you can earn while saturating the app with more and more dashers while struggling to give them all orders thus why they’re partnering with more stores giving free delivery specials and promos
  • Dasher support is awful. Scheduling feedback Jul 4, 2020

    By Alfunions
    First of all, Dasher support is atrocious. 9/10 times they don't actually help us because they don't listen or there's a language barrier. They don't understand how the app works. They lack basic customer service skills and only frustrate us more. Second, why is it that I couldn't reset my claimed time to have an hour less? I scheduled myself earlier in the week for 10am - 8:30pm today. Since last night, I have been trying to change it to 11am - 8:30pm but it will not allow me despite already having that time claimed. I wanted to give up an hour, not get more hours. I should be allowed to do that even if "the time slot is no longer available" because I was already apart of that time slot. It doesn't make sense. I understand that no one else can schedule at that time for more hours but I should be allowed to take time off of my schedule since it's already claimed. It's not like this hour is even worth dashing in (10am-11am). Finally, the text service is ridiculous. I am bombarded with texts for absolutely every order when I already get a notification from the app itself. As drivers, this text system is distracting and over done. I wish we could opt out of order texts and just received the rest without opting out of texts completely. We need to be able to communicate with our customers but don't need your text service distracting us while we drive. I received 30 texts in 2 hours yesterday. That's nuts.
  • Extremely buggy and Terrible Bass Pay Nov 22, 2020

    By Jerbear343
    I’m writing this after having done this for 2 months with little success as it is very hit and miss: the available time slots vary greatly as do the amount of deliveries, due to the fact that the marketing team thinks it’s ok to post 3+ ads to craigslist alone a day without any regard for grossly over-saturating the market with drivers thus making it difficult most days to make any deliveries. Also their servers just outright crashed and support is very slow, not just for drivers I’ve heard from merchants trying to set up their business that they have had great difficulties as well. I understand we are currently amidst a pandemic but it’s incredibly shortsighted and unfair to the workers that they incessantly post ads trying to get as many people on the platform as possible it’s simply not sustainable from a business standpoint as all they seem to care about is the short term game rather than long term consequences of their actions. Beyond that base pay is terrible, and doesn’t factor in distance at all it seems as I’ve been having to decline offers that would make me drive 20 miles for $3 drivers really rely on tips which is not a great outlook for the people who are in a pinch and need to find work given the current state of affairs. It’s absurdly flawed at the moment but could be improved if the marketing team would ease off the throttle to try and support the current drivers rather than robotically focus on numbers.

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