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DoorDash - Driver

DoorDash - Driver

DoorDash

Make money as a delivery driver with DoorDash and work when you want as a Dasher

4.6 Ratings 1M+ Reviews 5M+ Downloads

Ratings & Reviews

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  • img Community

    Decreased Base pay + More Drivers + Lower Orders Jul 23, 2021

    By Ben Bailey
    So DoorDash has officially priced their self out of the job market. They have doubled drivers since last quarter of 2020 and number of orders are 25% less and now the nail in their coffin they dropped base pay in drivers. Don’t waste your time signing up.
  • Dasher Michelle Walker Mar 28, 2021

    By volsgrl01
    I love doing deliveries! Meeting new people and building a network with the merchants. I have established a few regulars which makes this that much more enjoyable. My only thing is that there seems to be too many drivers out at the same time on certain nights and even during the days lately. Makes it hard to commit full time especially in a small town. I like to stay busy and for the last two weeks I am not busy at all. I can schedule a seven or eight hour shift and actually only work maybe 3 hours. Too much down time. I love being part of a platform where I decide what works for me and change it up by doing deliveries when I go to my moms in Colorado. Being able to work in different cities around the United States is awesome ! There aren’t too many platforms which allow this, I think it is great though because a dasher can keep their ratings high and the app greasy and not lose status as a top dasher if they so choose or they can take vacay! So many great options driving for Doordash but working for me by me! I’m going to give full time devotion here in a couple weeks I’m praying to be able to quit the working for someone else and be happy doing what I am loving more everyday! Best to you all out there doing the deal!!!
  • Fun but app could be a bit better for dashers Mar 11, 2020

    By Minerguy1987
    I like the extra $ and it’s a decent gig but I feel that door dash shouldn’t allow the customer to do a no tip. I get them quite often from the same customers and I’m always on time or earlier. Make sure they have extra sauces. Napkins. Etc and I’m always polite and still get nothing from it. Dashers drive their own personal cars to make sure the customer gets their food and we use our own gas to make it happen. 3$ a trip isn’t worth delivering to people ordering 40-60$ of food and we have to go the extra mile for nothing basically. I feel that door dash can implement something on if you order either a lot of food and or a high price amount then the customer is required to tip. Also regarding if a store is indefinitely closed. They should make it easier to know what button to click to say you can’t do the order and not be docked acceptance because it not being your fault. If you click stores closed it should prompt you to say is it closed or closed indefinitely and then take you to the proper area if it’s indefinitely. Other than that. I’ll continue to do this as a side gig because it’s not hard and easy $. Also I think door dash should do a rewards program on for every order you do you get points to get door dash merchandise to help with deliveries either it be better bags. Drink holders. Shirts. Etc. Would boost people to push for helpful items and or personal merchandise.
  • System needs some work. For sure. Mar 29, 2020

    By crazyrjp
    There are a lot of things I like about DoorDash. The opportunity, convenience, & ability to serve & help others who can’t get for themselves. But...From my very first order it seems I was set up for failure. Being sent to restaurants that often were as much as 10 min behind on an order being ready. More than half of those instances I was late delivering as I walked out of the restaurant or soon after. This is especially the case with double orders. Which means from the start I’ve had a low “on time” score. Not ok. Your algorithm for this stinks. Next. If a customer cancels an order after I accept it, or the restaurant cancels for some reason, it most definitely should NOT count as an incomplete on my score. Yet this is happening. Lastly. I’ve seen a lot of young dashers with friends and/or significant others in the car as company to hang out with while they dash. I’ve even had restaurant owners say something to me. I was under the impression this was frowned upon for safety reasons. But especially now..dashers should be warned against doing this since it violates the 6ft rule and puts your customers at risk. I’ve had quite a few restaurants in my area tell me this is a concern. These things above make those of us trying hard to do a good job look bad. As for the rest. The app is great. It’s an awesome opportunity. You asked for my opinion though so I’m being honest. I haven’t had a bad review on my service yet.
  • Not sure how to title this....nor rate at this time Nov 4, 2020

    By Mrs. Davegm72
    Very frustrated & disappointed to wake up this morning & find my account deactivated stating I have committed referral fraud in which have absolutely no clue in how I could have possibly done this. I have only sent out a referral email & one on Facebook each once to my personal email contacts & FB personal friends/acquaintances thru DoorDash link provided in this specific app... how does that go against the rules? I have put in my appeal along with then sent an email back once receiving an email stating that they received my appeal & that I could respond to that specific email & once I did that I got a “delivery failure”stating I may not be in that group allowed to post in or the group was removed... I do not feel I have done anything against any rules/wrong whatsoever & have only done 2 days worth of deliveries & just got a bit more comfortable & was getting more excited to the opportunity to make the extra much need funds. I’m just a simple single mother trying to make ends meet not anything by no means excessive or wrong but was looking forward to for example the $20 bonus challenge given only needed 4 more deliveries to achieve it & had 2 days to achieve & if I can’t get reactivated in time I am going to lose out over something I don’t feel was my fault. Not to mention feel embarrassed for it being considered fraud....that’s an awful strong accusation...
  • Jul 22, 2021

    By Kimberly Shaposka
    Although they had a problem with the app they corrected the problem and made it right. So I am updating from 1 star to 4 star. They should make the algorithms allow us to average $30 an hour instead of $15. This will help make the job worth it by covering gas and car repairs. Otherwise I am forced to dash less and do a different job. I hope not because I love this work, I am a top dasher and would be willing to complete a certain quota each week to average $30 an hour. Make it happen. Grow.
  • Simple, Convenient, and Honest. May 12, 2021

    By WiltingIvy
    I work for three different on demand companies, or apps, and DoorDash was always my favorite one to work with. I absolutely love that there is now a Debit card for dashers to be paid, DAILY, I am impatiently waiting to receive mine! The only things that I would suggest are being able to know more about the mileage you’ll be driving when accepting an order, and the road conditions (if paved or stone, pot holes, hilly, etc.) another is customers are still able to text you after you have marked a delivery completed, I’m not very comfortable with that, although DoorDash hides your number, it is still aggravating when you are trying to delivery your next order and you have the previous customer texting or calling your phone. I also wish Dashers had discounts for the apparel and car accessories on the Stores website. I think it would be a pretty cool idea to have local Dashers in the different areas to get together for meetings, that are not mandatory, for things like advice on being a Dasher, practicing possible delivers, and fun delivery games! That may also help keep us Dashers to stay motivated and want to Dash more! Thank you for this opportunity, I think this was an amazing idea!
  • Could be better Jul 6, 2021

    By Special.Kiy
    I been dashing for a few months now and I honestly think the app could be so much better. Firstly, when two orders from the same place show up at once; we should be given the option to either accept all or accept one. I had a retail order that was more than half an hour away from my location but because I accepted the other order, I had to accept the long distance one too. Secondly, base pay is too low. $2-$3 is nothing especially considering the amount of wear and tear and gas you’ll be needing when working as a delivery driver. I believe it would be more fair to give a honest base pay plus tips of course. Third, there should be a mileage limit. Especially if I’m dashing in a certain area there is no reason I should be given the option for orders that are 10+ miles away. Of course I don’t have to accept them but it makes more sense especially if we’re choosing a select area to dash in. Lastly, for the dasher retail orders, we should be able to zoom in on the pictures or at least get clearer pictures. I’ve had a couple of times where I had to strain my eyes just so I could see the correct measurements on a product. Not to mention, these photos/ products should be up to date. If the company changed their packaging then DoorDash needs to include the picture of the correct packaging so there’s no confusion.
  • Fun job just needs some tweaks to the app Jun 11, 2021

    By crd357
    The map is pretty difficult to use since you can’t hear where you should be turning. It just beeps at me when I need to turn. It’s really distracting having to look from at the phone every time I deliver. I have also been missing out on more dashes because the directions are wrong and send me to dead ends or closed roads. I either have to enter it into my google maps if I have somewhere to pull over or just try and figure it out if I don’t. Or I will get sent to an address that is way out of my delivery area and have to go all the way back to my area before I can get another order. It usually cost me as much as I get paid for the order in gas when that happens. I’ve been dashing for a little over a week and have literally only made enough to cover the gas that I’m using while delivering. Even though I show up early to pick up and leave restaurants early with the deliveries. It’s usually the amount of time it takes to actually get to the delivery address because they can be all the way across town. Other than that I love working for DoorDash. It just needs a few tweaks on the app to help out drivers and make it easier and faster to get to deliveries. Or adding to the pay due for the amount of time you are driving to a delivery. Here in Vegas it can take 20 minutes to go 11 miles.
  • Jul 5, 2021

    By Ricky Creech
    The app definitely has its fair share of issues. If I have it running for more than 3 hours, it generally crashes. I've learned to close the app and open it back up every so often to prevent this. Another problem I have faced is trying to pull up navigation after pick up. Every so often it will freeze so I will have to back out and "return to dash" in order to fix it. But, the app would be great and easy to use if it worked properly. 3 stars, (android app)
  • Dasher Michelle Walker Mar 28, 2021

    By volsgrl01
    I love doing deliveries! Meeting new people and building a network with the merchants. I have established a few regulars which makes this that much more enjoyable. My only thing is that there seems to be too many drivers out at the same time on certain nights and even during the days lately. Makes it hard to commit full time especially in a small town. I like to stay busy and for the last two weeks I am not busy at all. I can schedule a seven or eight hour shift and actually only work maybe 3 hours. Too much down time. I love being part of a platform where I decide what works for me and change it up by doing deliveries when I go to my moms in Colorado. Being able to work in different cities around the United States is awesome ! There aren’t too many platforms which allow this, I think it is great though because a dasher can keep their ratings high and the app greasy and not lose status as a top dasher if they so choose or they can take vacay! So many great options driving for Doordash but working for me by me! I’m going to give full time devotion here in a couple weeks I’m praying to be able to quit the working for someone else and be happy doing what I am loving more everyday! Best to you all out there doing the deal!!!
  • Fun but app could be a bit better for dashers Mar 11, 2020

    By Minerguy1987
    I like the extra $ and it’s a decent gig but I feel that door dash shouldn’t allow the customer to do a no tip. I get them quite often from the same customers and I’m always on time or earlier. Make sure they have extra sauces. Napkins. Etc and I’m always polite and still get nothing from it. Dashers drive their own personal cars to make sure the customer gets their food and we use our own gas to make it happen. 3$ a trip isn’t worth delivering to people ordering 40-60$ of food and we have to go the extra mile for nothing basically. I feel that door dash can implement something on if you order either a lot of food and or a high price amount then the customer is required to tip. Also regarding if a store is indefinitely closed. They should make it easier to know what button to click to say you can’t do the order and not be docked acceptance because it not being your fault. If you click stores closed it should prompt you to say is it closed or closed indefinitely and then take you to the proper area if it’s indefinitely. Other than that. I’ll continue to do this as a side gig because it’s not hard and easy $. Also I think door dash should do a rewards program on for every order you do you get points to get door dash merchandise to help with deliveries either it be better bags. Drink holders. Shirts. Etc. Would boost people to push for helpful items and or personal merchandise.
  • System needs some work. For sure. Mar 29, 2020

    By crazyrjp
    There are a lot of things I like about DoorDash. The opportunity, convenience, & ability to serve & help others who can’t get for themselves. But...From my very first order it seems I was set up for failure. Being sent to restaurants that often were as much as 10 min behind on an order being ready. More than half of those instances I was late delivering as I walked out of the restaurant or soon after. This is especially the case with double orders. Which means from the start I’ve had a low “on time” score. Not ok. Your algorithm for this stinks. Next. If a customer cancels an order after I accept it, or the restaurant cancels for some reason, it most definitely should NOT count as an incomplete on my score. Yet this is happening. Lastly. I’ve seen a lot of young dashers with friends and/or significant others in the car as company to hang out with while they dash. I’ve even had restaurant owners say something to me. I was under the impression this was frowned upon for safety reasons. But especially now..dashers should be warned against doing this since it violates the 6ft rule and puts your customers at risk. I’ve had quite a few restaurants in my area tell me this is a concern. These things above make those of us trying hard to do a good job look bad. As for the rest. The app is great. It’s an awesome opportunity. You asked for my opinion though so I’m being honest. I haven’t had a bad review on my service yet.
  • Not sure how to title this....nor rate at this time Nov 4, 2020

    By Mrs. Davegm72
    Very frustrated & disappointed to wake up this morning & find my account deactivated stating I have committed referral fraud in which have absolutely no clue in how I could have possibly done this. I have only sent out a referral email & one on Facebook each once to my personal email contacts & FB personal friends/acquaintances thru DoorDash link provided in this specific app... how does that go against the rules? I have put in my appeal along with then sent an email back once receiving an email stating that they received my appeal & that I could respond to that specific email & once I did that I got a “delivery failure”stating I may not be in that group allowed to post in or the group was removed... I do not feel I have done anything against any rules/wrong whatsoever & have only done 2 days worth of deliveries & just got a bit more comfortable & was getting more excited to the opportunity to make the extra much need funds. I’m just a simple single mother trying to make ends meet not anything by no means excessive or wrong but was looking forward to for example the $20 bonus challenge given only needed 4 more deliveries to achieve it & had 2 days to achieve & if I can’t get reactivated in time I am going to lose out over something I don’t feel was my fault. Not to mention feel embarrassed for it being considered fraud....that’s an awful strong accusation...
  • Jul 22, 2021

    By Kimberly Shaposka
    Although they had a problem with the app they corrected the problem and made it right. So I am updating from 1 star to 4 star. They should make the algorithms allow us to average $30 an hour instead of $15. This will help make the job worth it by covering gas and car repairs. Otherwise I am forced to dash less and do a different job. I hope not because I love this work, I am a top dasher and would be willing to complete a certain quota each week to average $30 an hour. Make it happen. Grow.
  • Simple, Convenient, and Honest. May 12, 2021

    By WiltingIvy
    I work for three different on demand companies, or apps, and DoorDash was always my favorite one to work with. I absolutely love that there is now a Debit card for dashers to be paid, DAILY, I am impatiently waiting to receive mine! The only things that I would suggest are being able to know more about the mileage you’ll be driving when accepting an order, and the road conditions (if paved or stone, pot holes, hilly, etc.) another is customers are still able to text you after you have marked a delivery completed, I’m not very comfortable with that, although DoorDash hides your number, it is still aggravating when you are trying to delivery your next order and you have the previous customer texting or calling your phone. I also wish Dashers had discounts for the apparel and car accessories on the Stores website. I think it would be a pretty cool idea to have local Dashers in the different areas to get together for meetings, that are not mandatory, for things like advice on being a Dasher, practicing possible delivers, and fun delivery games! That may also help keep us Dashers to stay motivated and want to Dash more! Thank you for this opportunity, I think this was an amazing idea!
  • Could be better Jul 6, 2021

    By Special.Kiy
    I been dashing for a few months now and I honestly think the app could be so much better. Firstly, when two orders from the same place show up at once; we should be given the option to either accept all or accept one. I had a retail order that was more than half an hour away from my location but because I accepted the other order, I had to accept the long distance one too. Secondly, base pay is too low. $2-$3 is nothing especially considering the amount of wear and tear and gas you’ll be needing when working as a delivery driver. I believe it would be more fair to give a honest base pay plus tips of course. Third, there should be a mileage limit. Especially if I’m dashing in a certain area there is no reason I should be given the option for orders that are 10+ miles away. Of course I don’t have to accept them but it makes more sense especially if we’re choosing a select area to dash in. Lastly, for the dasher retail orders, we should be able to zoom in on the pictures or at least get clearer pictures. I’ve had a couple of times where I had to strain my eyes just so I could see the correct measurements on a product. Not to mention, these photos/ products should be up to date. If the company changed their packaging then DoorDash needs to include the picture of the correct packaging so there’s no confusion.
  • Fun job just needs some tweaks to the app Jun 11, 2021

    By crd357
    The map is pretty difficult to use since you can’t hear where you should be turning. It just beeps at me when I need to turn. It’s really distracting having to look from at the phone every time I deliver. I have also been missing out on more dashes because the directions are wrong and send me to dead ends or closed roads. I either have to enter it into my google maps if I have somewhere to pull over or just try and figure it out if I don’t. Or I will get sent to an address that is way out of my delivery area and have to go all the way back to my area before I can get another order. It usually cost me as much as I get paid for the order in gas when that happens. I’ve been dashing for a little over a week and have literally only made enough to cover the gas that I’m using while delivering. Even though I show up early to pick up and leave restaurants early with the deliveries. It’s usually the amount of time it takes to actually get to the delivery address because they can be all the way across town. Other than that I love working for DoorDash. It just needs a few tweaks on the app to help out drivers and make it easier and faster to get to deliveries. Or adding to the pay due for the amount of time you are driving to a delivery. Here in Vegas it can take 20 minutes to go 11 miles.
  • Jul 5, 2021

    By Ricky Creech
    The app definitely has its fair share of issues. If I have it running for more than 3 hours, it generally crashes. I've learned to close the app and open it back up every so often to prevent this. Another problem I have faced is trying to pull up navigation after pick up. Every so often it will freeze so I will have to back out and "return to dash" in order to fix it. But, the app would be great and easy to use if it worked properly. 3 stars, (android app)
  • App Ratings/Order Pay Jun 7, 2021

    By Suzukigirl1000r
    Door Dash app lowers your acceptance rate considerably if you refuse a couple of orders in a row. The app doesn’t show you if a customer is adding a tip, so sometimes it’s just the base pay, or base pay plus peak pay, no matter the distance. I want to deliver during lunch hours but won’t because it’s not worth the expenditure of fuel for $4 to travel 3-5 miles/$5.50 for 6-12 miles. When sending two orders, it affects our delivery time window, especially if the restaurant takes longer to process the second order, or the customer doesn’t include gate codes, or special instructions that there are 2 entrances to their residence location, which brings down our “on time” delivery rating. If I’m headed in one direction I am sent an order that is in the opposite direction, I can’t switch lanes that fast, sometimes traffic is heavy it’s difficult to find where to do a legal U-Turn. And the biggest issue is I get sent orders that take me out of my scheduled delivery area, and am notified that I’m out of my delivery zone, so I have to travel back if I want to receive more orders, so for a longer distance the app doesn’t account for round trip travel which is not cost effective. I’m looking to sign up with other similar food delivery apps to see which one works best for me, but of course I will continue to do Door Dash.
  • img Community

    Decreased Base pay + More Drivers + Lower Orders Jul 23, 2021

    By Ben Bailey
    So DoorDash has officially priced their self out of the job market. They have doubled drivers since last quarter of 2020 and number of orders are 25% less and now the nail in their coffin they dropped base pay in drivers. Don’t waste your time signing up.
  • Jul 23, 2021

    By James Holden
    The in app map feature is the reason for my rating of app. Lately i have had trouble with every aspect of this app. I have done everything support says to do to fix it. I am lost as to why or how to get to stop messing up and shutting down. The money can be good and door dash has always paid with no issue on that end. If it was not for the function of app my rating would be higher. Last month has been aweful. Rating has been updated today because app was reinstalled for the third time this week!
  • Jul 22, 2021

    By Kirsten Tries
    This is my first week doing food delivery gigs. This app keeps freezing, crashing, skipping and now the update keeps failing. What are you doing to fix this Edit: Now it's updated and I am stuck in a loop looking at my last dash total, clicking done, then it says return to dash, I click that and it goes back to my last dash total. What a piece of garbage
  • Jul 21, 2021

    By Erick Alcantara
    At first the app was great, most of the time I could schedule a time to make deliveries, but lately most part of the map is always gray, so it is impossible to work. I could always make deliveris where I live at first, therefore the problem is not my location. The only option that I have left is to drive an hour and a half to go to a place with more incoming orders, that causes you to lose more money on gas. Apparently the app is saturated with new drivers.
  • Jul 23, 2021

    By Alfonso Mancilla
    It would be 0 if i could. I made an account to do this but even though my email and password are correct, it will start saying signing in, and then take me to the sign-in page with the email and password areas blank. This has been going on for months! Now!. Their technical support has called me once and since then i have not been contacted back! Update: Still Doesn't Work 7/22/21
  • Jul 23, 2021

    By Dustin E.
    It used to be a good side gig, but now after policy and pay changes it isnt profitable anymore. Ordering on the service costs more money, and Driving makes less than it use too, and all the money left over is just lining the executives pockets and starving the drivers. There is also more glitches with every update and the service will cut out randomly.
  • App needs alerts for Restricted Area Deliveries Mar 16, 2021

    By dun-dun-DUUUUNNN
    I live near a military base and if you don’t have a pass to get on base you cannot get passed the gate. As it stands now, there is no alert or warning or flag of any kind to let you know that the next delivery is going to take you to a restricted area. This can create a situation where you find yourself with a delivery that you can’t even get close enough to the address for it to let you move forward within the app. The only solution was to call the help desk and have them clear the order from their end. Also, it’s unfortunate that if you decline any deliveries (for any reason, even one such as this) your rating goes down- even if you MUST decline a delivery because it’s in a restricted area. There is no recourse, currently, for that penalty. Besides this, I realize it is an quasi-uncommon situation, the app worked great! The app makes the job a breeze in all other cases. However, beware that when you first use it, there are a couple quirks that are not very intuitive... for instance, when you reach your pickup destination using the in-app navigation, you MUST hit the exit button to move ahead in the process to confirm the pickup (that one took me a sec and a few trips circling the restaurant to figure out). Overall, it’s a great way to earn some extra cash for a student/parent like myself. Excellent flexibility and earning potential- especially if you like driving and are self-motivated 😏. Good Luck and Stay Safe 😎
  • Jul 21, 2021

    By Go S
    App constantly fails GPS to app constantly fails. An hour to two or more and hotspots are locations trying to login and that is well fails call doordash nobody can seem to help me get in and that also fails and not allowed to work. Issue started just after April. Constantly reporting issues to doordash and nothing seems to get fixed.
  • Terrible Mar 27, 2021

    By Aeroshot1
    The Dasher support has zero idea what’s going on. I had a delivery to pick up, but the store had an incorrect address so it took me somewhere else close by. Luckily, I grew up in the area so I knew where I was going, but it wouldn’t let me ‘arrive’. Called the support and she told me, in VERY broken English to ‘just get it done’. HOWEVER, what they didn’t say was that after a certain amount of time(I’d say 15 minutes) they just unassigned me from the order and gave it to somebody else because ‘I wasn’t going in the right direction’. This is common, apparently, and it shouldn’t be! Called them back to try and get the address fixed, didn’t do it. Lied to me saying they called the store to confirm an address and updated it in their ‘system’. Got an order to go back a week or so later, same incorrect address. Also, like a lot of other people, base pay is absolute garbage, tips are stingy, and I’m consistently being pulled across town (and out of my starting zone) then it gives me a notice saying that ‘I’m out of my starting zone and wouldn’t get many, if any orders. And on top of everything, you are considered and Independent Contractor, which is what allows you to make your own schedule. They will not take taxes out of your pay and will send you a 1099 to file your taxes with. Hope you made enough to cover that😒 I didn’t find that out until I’d already been doing it for 3 months. Don’t do use DoorDash, use somebody else
  • Overstatement. Apr 30, 2019

    By pretty and cool
    First off those pics on the download screen are an overstatement, I’ve never gotten $12 for an order that was that close maybe if you’re lucky they’ll give you almost $10 to deliver a town away (making you leave your starting point and not paying you to get back while you lose out on more orders) and it’s never that busy. I started dashing over a year ago and they keep hiring more and more people so it’s flooded. They should do what grub hub does and stop hiring ppl in flooded areas, it makes it almost impossible to get an order now. That’s just the tip of the iceberg. If you hate easy access to support and want to wait 30min to talk to someone thru the app (and only if you’re actively on an order otherwise good luck with the FAQs) and don’t mind getting screwed over with pay so it barely evens out to the gas you use getting less than $7hr including gas then this app is for you! It’s great to make money on your free time but not something you can do as a 9-5 job unless you have literally no responsibilities. There’s no phone number to call and they actually block your # after you enter it in the app so they can text you but if you try to call support the lines dead for us dashers unless we use someone else’s phone. Really greedy company and definitely overstates how much you can earn while saturating the app with more and more dashers while struggling to give them all orders thus why they’re partnering with more stores giving free delivery specials and promos
  • img Community

    Decreased Base pay + More Drivers + Lower Orders Jul 23, 2021

    By Ben Bailey
    So DoorDash has officially priced their self out of the job market. They have doubled drivers since last quarter of 2020 and number of orders are 25% less and now the nail in their coffin they dropped base pay in drivers. Don’t waste your time signing up.

No reviews available

  • Dasher Michelle Walker Mar 28, 2021

    By volsgrl01
    I love doing deliveries! Meeting new people and building a network with the merchants. I have established a few regulars which makes this that much more enjoyable. My only thing is that there seems to be too many drivers out at the same time on certain nights and even during the days lately. Makes it hard to commit full time especially in a small town. I like to stay busy and for the last two weeks I am not busy at all. I can schedule a seven or eight hour shift and actually only work maybe 3 hours. Too much down time. I love being part of a platform where I decide what works for me and change it up by doing deliveries when I go to my moms in Colorado. Being able to work in different cities around the United States is awesome ! There aren’t too many platforms which allow this, I think it is great though because a dasher can keep their ratings high and the app greasy and not lose status as a top dasher if they so choose or they can take vacay! So many great options driving for Doordash but working for me by me! I’m going to give full time devotion here in a couple weeks I’m praying to be able to quit the working for someone else and be happy doing what I am loving more everyday! Best to you all out there doing the deal!!!
  • Simple, Convenient, and Honest. May 12, 2021

    By WiltingIvy
    I work for three different on demand companies, or apps, and DoorDash was always my favorite one to work with. I absolutely love that there is now a Debit card for dashers to be paid, DAILY, I am impatiently waiting to receive mine! The only things that I would suggest are being able to know more about the mileage you’ll be driving when accepting an order, and the road conditions (if paved or stone, pot holes, hilly, etc.) another is customers are still able to text you after you have marked a delivery completed, I’m not very comfortable with that, although DoorDash hides your number, it is still aggravating when you are trying to delivery your next order and you have the previous customer texting or calling your phone. I also wish Dashers had discounts for the apparel and car accessories on the Stores website. I think it would be a pretty cool idea to have local Dashers in the different areas to get together for meetings, that are not mandatory, for things like advice on being a Dasher, practicing possible delivers, and fun delivery games! That may also help keep us Dashers to stay motivated and want to Dash more! Thank you for this opportunity, I think this was an amazing idea!
  • Jul 22, 2021

    By Nesya Pietras
    So easy to make money!!! Love the flexibility. My only complaints are home owners not having the number of their house visible at night,or at all. I hate waiting 30 mins cause employees are apparently going to market to buy the cows and chickens. Traffic sucks. Taking a partner makes it a breeze. I have so much extra time with my son who is my coworker now. I get paid more than I was and I work less. Should have started this a long time ago. ZERO tech problems. Wonderful app.
  • Honestly, it depends where you live Dec 7, 2019

    By jcaudld
    Okay, I’ll start off by saying, this app can either be so great you can do it full time, or the opposite. Obviously, like UberEats and other driving services, if you don’t live in a populated area you can’t do it. Not that well anyways. But if you happen to live somewhere where the app is popular and you can get a lot of orders, believe me when I say you can make $1000+ a week if you are dedicated to it every week. No, I don’t think you should replace your full time job with it if you have a decent job. However, if you’re 18-21 years old working fast food making minimum wage, this app is the way to go. It has its flaws, but overall I’ve had a great experience with it. Customer support is a bit touchy as their English isn’t great and they’re hard to reach sometimes, but don’t listen to people who say they’re garbage. I would give this app 10/5 stars if I could. I’m considering replacing my pizza delivery job with this. I average $16-$20/ hour and I only work 4-8 hours a day. You can work whenever you want, stop whenever you want, you are your own boss, and you can basically just listen to music and vibe all day. This app is great
  • Fun but app could be a bit better for dashers Mar 11, 2020

    By Minerguy1987
    I like the extra $ and it’s a decent gig but I feel that door dash shouldn’t allow the customer to do a no tip. I get them quite often from the same customers and I’m always on time or earlier. Make sure they have extra sauces. Napkins. Etc and I’m always polite and still get nothing from it. Dashers drive their own personal cars to make sure the customer gets their food and we use our own gas to make it happen. 3$ a trip isn’t worth delivering to people ordering 40-60$ of food and we have to go the extra mile for nothing basically. I feel that door dash can implement something on if you order either a lot of food and or a high price amount then the customer is required to tip. Also regarding if a store is indefinitely closed. They should make it easier to know what button to click to say you can’t do the order and not be docked acceptance because it not being your fault. If you click stores closed it should prompt you to say is it closed or closed indefinitely and then take you to the proper area if it’s indefinitely. Other than that. I’ll continue to do this as a side gig because it’s not hard and easy $. Also I think door dash should do a rewards program on for every order you do you get points to get door dash merchandise to help with deliveries either it be better bags. Drink holders. Shirts. Etc. Would boost people to push for helpful items and or personal merchandise.
  • Jul 22, 2021

    By Kimberly Shaposka
    Although they had a problem with the app they corrected the problem and made it right. So I am updating from 1 star to 4 star. They should make the algorithms allow us to average $30 an hour instead of $15. This will help make the job worth it by covering gas and car repairs. Otherwise I am forced to dash less and do a different job. I hope not because I love this work, I am a top dasher and would be willing to complete a certain quota each week to average $30 an hour. Make it happen. Grow.
  • Best gig work I’ve ever done, but system needs some tweaks! Apr 26, 2021

    By Val192484727
    I have worked for a couple other gig companies before and DoorDash is my favorite. The pay rate is good once you get in a rhythm and it is so worth it just for the reduced stress compared to running around grocery stores all dah! I love the convenience of the work and most of the restaurants in my area have been very easy to work with. I really appreciate that we can choose to whether to accept an order or not without being penalized so I don’t feel forced into orders that are further than I am comfortable driving, etc. My primary concern is with the delivery times we are expected to meet in some instances. A good 80% of the time the deliver by times are realistic, but sometimes I get 10 minutes to pick up an order that is 11 minutes away (and longer with traffic) and then if there is any wait at the restaurant at all, I am all but guaranteed to be late. There should be some sort of process for proving/showing that the line is super long and that we personally are not at fault for delivering an order late. I have a 78% on time rate and yet NONE of my late orders have been my fault; they’ve all been the fault of the restaurant being busy and/or behind. That doesn’t feel very fair to me!
  • System needs some work. For sure. Mar 29, 2020

    By crazyrjp
    There are a lot of things I like about DoorDash. The opportunity, convenience, & ability to serve & help others who can’t get for themselves. But...From my very first order it seems I was set up for failure. Being sent to restaurants that often were as much as 10 min behind on an order being ready. More than half of those instances I was late delivering as I walked out of the restaurant or soon after. This is especially the case with double orders. Which means from the start I’ve had a low “on time” score. Not ok. Your algorithm for this stinks. Next. If a customer cancels an order after I accept it, or the restaurant cancels for some reason, it most definitely should NOT count as an incomplete on my score. Yet this is happening. Lastly. I’ve seen a lot of young dashers with friends and/or significant others in the car as company to hang out with while they dash. I’ve even had restaurant owners say something to me. I was under the impression this was frowned upon for safety reasons. But especially now..dashers should be warned against doing this since it violates the 6ft rule and puts your customers at risk. I’ve had quite a few restaurants in my area tell me this is a concern. These things above make those of us trying hard to do a good job look bad. As for the rest. The app is great. It’s an awesome opportunity. You asked for my opinion though so I’m being honest. I haven’t had a bad review on my service yet.
  • Not sure how to title this....nor rate at this time Nov 4, 2020

    By Mrs. Davegm72
    Very frustrated & disappointed to wake up this morning & find my account deactivated stating I have committed referral fraud in which have absolutely no clue in how I could have possibly done this. I have only sent out a referral email & one on Facebook each once to my personal email contacts & FB personal friends/acquaintances thru DoorDash link provided in this specific app... how does that go against the rules? I have put in my appeal along with then sent an email back once receiving an email stating that they received my appeal & that I could respond to that specific email & once I did that I got a “delivery failure”stating I may not be in that group allowed to post in or the group was removed... I do not feel I have done anything against any rules/wrong whatsoever & have only done 2 days worth of deliveries & just got a bit more comfortable & was getting more excited to the opportunity to make the extra much need funds. I’m just a simple single mother trying to make ends meet not anything by no means excessive or wrong but was looking forward to for example the $20 bonus challenge given only needed 4 more deliveries to achieve it & had 2 days to achieve & if I can’t get reactivated in time I am going to lose out over something I don’t feel was my fault. Not to mention feel embarrassed for it being considered fraud....that’s an awful strong accusation...
  • Could be better Jul 6, 2021

    By Special.Kiy
    I been dashing for a few months now and I honestly think the app could be so much better. Firstly, when two orders from the same place show up at once; we should be given the option to either accept all or accept one. I had a retail order that was more than half an hour away from my location but because I accepted the other order, I had to accept the long distance one too. Secondly, base pay is too low. $2-$3 is nothing especially considering the amount of wear and tear and gas you’ll be needing when working as a delivery driver. I believe it would be more fair to give a honest base pay plus tips of course. Third, there should be a mileage limit. Especially if I’m dashing in a certain area there is no reason I should be given the option for orders that are 10+ miles away. Of course I don’t have to accept them but it makes more sense especially if we’re choosing a select area to dash in. Lastly, for the dasher retail orders, we should be able to zoom in on the pictures or at least get clearer pictures. I’ve had a couple of times where I had to strain my eyes just so I could see the correct measurements on a product. Not to mention, these photos/ products should be up to date. If the company changed their packaging then DoorDash needs to include the picture of the correct packaging so there’s no confusion.
  • Fun job just needs some tweaks to the app Jun 11, 2021

    By crd357
    The map is pretty difficult to use since you can’t hear where you should be turning. It just beeps at me when I need to turn. It’s really distracting having to look from at the phone every time I deliver. I have also been missing out on more dashes because the directions are wrong and send me to dead ends or closed roads. I either have to enter it into my google maps if I have somewhere to pull over or just try and figure it out if I don’t. Or I will get sent to an address that is way out of my delivery area and have to go all the way back to my area before I can get another order. It usually cost me as much as I get paid for the order in gas when that happens. I’ve been dashing for a little over a week and have literally only made enough to cover the gas that I’m using while delivering. Even though I show up early to pick up and leave restaurants early with the deliveries. It’s usually the amount of time it takes to actually get to the delivery address because they can be all the way across town. Other than that I love working for DoorDash. It just needs a few tweaks on the app to help out drivers and make it easier and faster to get to deliveries. Or adding to the pay due for the amount of time you are driving to a delivery. Here in Vegas it can take 20 minutes to go 11 miles.
  • Jul 5, 2021

    By Ricky Creech
    The app definitely has its fair share of issues. If I have it running for more than 3 hours, it generally crashes. I've learned to close the app and open it back up every so often to prevent this. Another problem I have faced is trying to pull up navigation after pick up. Every so often it will freeze so I will have to back out and "return to dash" in order to fix it. But, the app would be great and easy to use if it worked properly. 3 stars, (android app)
  • App Ratings/Order Pay Jun 7, 2021

    By Suzukigirl1000r
    Door Dash app lowers your acceptance rate considerably if you refuse a couple of orders in a row. The app doesn’t show you if a customer is adding a tip, so sometimes it’s just the base pay, or base pay plus peak pay, no matter the distance. I want to deliver during lunch hours but won’t because it’s not worth the expenditure of fuel for $4 to travel 3-5 miles/$5.50 for 6-12 miles. When sending two orders, it affects our delivery time window, especially if the restaurant takes longer to process the second order, or the customer doesn’t include gate codes, or special instructions that there are 2 entrances to their residence location, which brings down our “on time” delivery rating. If I’m headed in one direction I am sent an order that is in the opposite direction, I can’t switch lanes that fast, sometimes traffic is heavy it’s difficult to find where to do a legal U-Turn. And the biggest issue is I get sent orders that take me out of my scheduled delivery area, and am notified that I’m out of my delivery zone, so I have to travel back if I want to receive more orders, so for a longer distance the app doesn’t account for round trip travel which is not cost effective. I’m looking to sign up with other similar food delivery apps to see which one works best for me, but of course I will continue to do Door Dash.
  • Jul 3, 2021

    By Antinnette McDaniel
    Works good sometimes, others times not so well. App crashes often. Won't open, won't load. I've taken pictures after a leave at the door and when I'm back in the car it goes, "Something went wrong." So I had to take a picture about 3 times before it went through. I don't like how the update will cover the entire screen with an "additional order" before I complete an in progress delivery while I have Google Maps open. I can't see the address as to where I'm going when that happens.
  • Jul 21, 2021

    By Erick Alcantara
    At first the app was great, most of the time I could schedule a time to make deliveries, but lately most part of the map is always gray, so it is impossible to work. I could always make deliveris where I live at first, therefore the problem is not my location. The only option that I have left is to drive an hour and a half to go to a place with more incoming orders, that causes you to lose more money on gas. Apparently the app is saturated with new drivers.
  • App needs alerts for Restricted Area Deliveries Mar 16, 2021

    By dun-dun-DUUUUNNN
    I live near a military base and if you don’t have a pass to get on base you cannot get passed the gate. As it stands now, there is no alert or warning or flag of any kind to let you know that the next delivery is going to take you to a restricted area. This can create a situation where you find yourself with a delivery that you can’t even get close enough to the address for it to let you move forward within the app. The only solution was to call the help desk and have them clear the order from their end. Also, it’s unfortunate that if you decline any deliveries (for any reason, even one such as this) your rating goes down- even if you MUST decline a delivery because it’s in a restricted area. There is no recourse, currently, for that penalty. Besides this, I realize it is an quasi-uncommon situation, the app worked great! The app makes the job a breeze in all other cases. However, beware that when you first use it, there are a couple quirks that are not very intuitive... for instance, when you reach your pickup destination using the in-app navigation, you MUST hit the exit button to move ahead in the process to confirm the pickup (that one took me a sec and a few trips circling the restaurant to figure out). Overall, it’s a great way to earn some extra cash for a student/parent like myself. Excellent flexibility and earning potential- especially if you like driving and are self-motivated 😏. Good Luck and Stay Safe 😎
  • Terrible Mar 27, 2021

    By Aeroshot1
    The Dasher support has zero idea what’s going on. I had a delivery to pick up, but the store had an incorrect address so it took me somewhere else close by. Luckily, I grew up in the area so I knew where I was going, but it wouldn’t let me ‘arrive’. Called the support and she told me, in VERY broken English to ‘just get it done’. HOWEVER, what they didn’t say was that after a certain amount of time(I’d say 15 minutes) they just unassigned me from the order and gave it to somebody else because ‘I wasn’t going in the right direction’. This is common, apparently, and it shouldn’t be! Called them back to try and get the address fixed, didn’t do it. Lied to me saying they called the store to confirm an address and updated it in their ‘system’. Got an order to go back a week or so later, same incorrect address. Also, like a lot of other people, base pay is absolute garbage, tips are stingy, and I’m consistently being pulled across town (and out of my starting zone) then it gives me a notice saying that ‘I’m out of my starting zone and wouldn’t get many, if any orders. And on top of everything, you are considered and Independent Contractor, which is what allows you to make your own schedule. They will not take taxes out of your pay and will send you a 1099 to file your taxes with. Hope you made enough to cover that😒 I didn’t find that out until I’d already been doing it for 3 months. Don’t do use DoorDash, use somebody else
  • Jul 23, 2021

    By Christopher Dudley
    DoorDash is a great concept but they need to quit playing games with the wages. They use various methods to monopolize the system through tip-hiding and stacking orders just before (not after) you complete the delivery so the initial pay is less. They hide tips from you until the order is complete which is not allowed as an independent contractor because I need to know costs. As a dasher, my Base Pay got penalized $0.75 from cancel orders that are 20 minutes late.
  • Saddened Jun 22, 2021

    By mamamoomoo
    On a few different occasions there has been problems with the app or shall I say glitches in the door dash system. It may say go to McDonald’s pop up right away is go to Burger King pop up right away go to Panera Papa go away etc. etc. Sometimes it does not give you time to accept or decline lately there have been quite a few glitches in the system go to Friendly’s go to Chili’s go to Panera bread go to Friendly’s go to Chili’s. I don’t understand what is happening. If it’s something that means are working out from glitches. I would like to know it is very confusing waste a lot of time gas running back-and-forth quickly trying to get it before someone else can snatch it up. Such as today that had happened two days ago it has happened there were no orders for quite some time. Some people are saying they were having trouble with their app. We logged out we logged in no change. Also are the customers aware that the base pay or peak pay is not a tip from them. I get many orders small and large with no tip and I think they believe that that is included in the shipping and handling fee is there anyway we can note that to the customers stating this is not a customer tip that we are there for them with a smile and their food and they do not give a tip specially when you have to go across the river to pick some thing up and bring it back across the river again which takes up a lot of time
  • Jul 22, 2021

    By Tracy Nicoll
    My experience really has not been pleasant! The app will kick you off your dashes. It pauses on its own also. Door dash schedules so many dashers it's hard to make any money worth tearing up your car for. Door dash only pays $2 per delivery which is less than a gallon of gas. It's a business that banks on you the Dasher and very little recognition. You basically rely on the customer.
  • img Community

    Decreased Base pay + More Drivers + Lower Orders Jul 23, 2021

    By Ben Bailey
    So DoorDash has officially priced their self out of the job market. They have doubled drivers since last quarter of 2020 and number of orders are 25% less and now the nail in their coffin they dropped base pay in drivers. Don’t waste your time signing up.
  • Jul 23, 2021

    By James Holden
    The in app map feature is the reason for my rating of app. Lately i have had trouble with every aspect of this app. I have done everything support says to do to fix it. I am lost as to why or how to get to stop messing up and shutting down. The money can be good and door dash has always paid with no issue on that end. If it was not for the function of app my rating would be higher. Last month has been aweful. Rating has been updated today because app was reinstalled for the third time this week!
  • Jul 22, 2021

    By Kirsten Tries
    This is my first week doing food delivery gigs. This app keeps freezing, crashing, skipping and now the update keeps failing. What are you doing to fix this Edit: Now it's updated and I am stuck in a loop looking at my last dash total, clicking done, then it says return to dash, I click that and it goes back to my last dash total. What a piece of garbage
  • Jul 23, 2021

    By Alfonso Mancilla
    It would be 0 if i could. I made an account to do this but even though my email and password are correct, it will start saying signing in, and then take me to the sign-in page with the email and password areas blank. This has been going on for months! Now!. Their technical support has called me once and since then i have not been contacted back! Update: Still Doesn't Work 7/22/21
  • Jul 23, 2021

    By Dustin E.
    It used to be a good side gig, but now after policy and pay changes it isnt profitable anymore. Ordering on the service costs more money, and Driving makes less than it use too, and all the money left over is just lining the executives pockets and starving the drivers. There is also more glitches with every update and the service will cut out randomly.
  • Jul 21, 2021

    By Go S
    App constantly fails GPS to app constantly fails. An hour to two or more and hotspots are locations trying to login and that is well fails call doordash nobody can seem to help me get in and that also fails and not allowed to work. Issue started just after April. Constantly reporting issues to doordash and nothing seems to get fixed.
  • Overstatement. Apr 30, 2019

    By pretty and cool
    First off those pics on the download screen are an overstatement, I’ve never gotten $12 for an order that was that close maybe if you’re lucky they’ll give you almost $10 to deliver a town away (making you leave your starting point and not paying you to get back while you lose out on more orders) and it’s never that busy. I started dashing over a year ago and they keep hiring more and more people so it’s flooded. They should do what grub hub does and stop hiring ppl in flooded areas, it makes it almost impossible to get an order now. That’s just the tip of the iceberg. If you hate easy access to support and want to wait 30min to talk to someone thru the app (and only if you’re actively on an order otherwise good luck with the FAQs) and don’t mind getting screwed over with pay so it barely evens out to the gas you use getting less than $7hr including gas then this app is for you! It’s great to make money on your free time but not something you can do as a 9-5 job unless you have literally no responsibilities. There’s no phone number to call and they actually block your # after you enter it in the app so they can text you but if you try to call support the lines dead for us dashers unless we use someone else’s phone. Really greedy company and definitely overstates how much you can earn while saturating the app with more and more dashers while struggling to give them all orders thus why they’re partnering with more stores giving free delivery specials and promos
  • Dasher support is awful. Scheduling feedback Jul 4, 2020

    By Alfunions
    First of all, Dasher support is atrocious. 9/10 times they don't actually help us because they don't listen or there's a language barrier. They don't understand how the app works. They lack basic customer service skills and only frustrate us more. Second, why is it that I couldn't reset my claimed time to have an hour less? I scheduled myself earlier in the week for 10am - 8:30pm today. Since last night, I have been trying to change it to 11am - 8:30pm but it will not allow me despite already having that time claimed. I wanted to give up an hour, not get more hours. I should be allowed to do that even if "the time slot is no longer available" because I was already apart of that time slot. It doesn't make sense. I understand that no one else can schedule at that time for more hours but I should be allowed to take time off of my schedule since it's already claimed. It's not like this hour is even worth dashing in (10am-11am). Finally, the text service is ridiculous. I am bombarded with texts for absolutely every order when I already get a notification from the app itself. As drivers, this text system is distracting and over done. I wish we could opt out of order texts and just received the rest without opting out of texts completely. We need to be able to communicate with our customers but don't need your text service distracting us while we drive. I received 30 texts in 2 hours yesterday. That's nuts.
  • Jul 22, 2021

    By Quintesha Boyd-Johnson
    Did anyone else go through problems with the app yesterday? I'm like, sitting at the hot spots, driving through areas waiting for something to come up, and nothing happens!!!! I was exactly in the areas that the app was saying was busy, but nothing ever showed! So there goes to making no money last night! My first time ever experiencing that though.
  • Jul 23, 2021

    By Matt Huish
    Door dash definitely has a new of the most annoying notification processes ever. It's funny how they tried to pretend that they're going to pay us more for longer distance just so the can lower the base pay by a criminally large percentage. Crooks. Only way to make money is to be suuuuuuper selective. My acceptance rate is 2% currently. Most offerings are a joke, example; $3.50 for 11 miles lol get out of here with that. More of an annoyance than a source of income after duping our pay.

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