Domino's Pizza USA

Being able to look at the menu and order online makes things so much easier. I babysit 3 kids at a time and when I order pizza it’s hard to pay attention to them or for whoever I talk to on the phone hear me. The app itself is organized and shows prices and coupons while you look through the menu. The food is also very good if you are one that gets full quickly. There is a huge selection of food to choose from and there is always a good coupon to use (my favorite is the 5.99 deal because the kids can get a pizza with 2 toppings they want. And then I can get either brownies for them or if I want a sandwich or salad instead of pizza I can get them- and it’s a short price considered what I could pay at other pizza places). Another thing that is beneficial is how I don’t have to stand by the door guessing the time they will be here. Instead they let me know when they left the store and the store is 10 min away so I know they will be here within 15 min. So I’ll stay by the door for like 5 min instead of the whole 25-30 minutes. The app is very beneficial and helpful. So I def recommend this app, especially for my friends at a party or when babysitting

I have been impressed by the low cost, ordering ease, speed of delivery & quality of pizza, even gluten-free option, and the ease of ordering using the app. Not the pizza I used to know but so much better especially considering the price and low cost delivery compared to other franchises & restaurants. I only wish Domino’s would ease up on obviously challenged store owners trying to meet the brand name’s guarantees almost impossible to deliver in the time promised especially in a large congested city like ours. Getting notifications that our order has been delivered, when not yet true, in order to satisfy brand name agenda’s & quality measures, does not serve the many possible customers in a large city at the prices allowed for the store owners, especially when adding staffing problems in our country to the ‘mix’. Ease off of the owners allowing them to serve their customers truthfully as best they can in this economy & US employee market! I am thankful for an affordable pizza option to the almost $30 (&higher cost) of ordering elsewhere taking longer delivery times preventing me from enjoying pizza unless i can pickup.

I like using the app. The main reason I like it is because of the points system and the ability to customize my orders. The point system allows me to use points toward food quickly. You dont have to save points up forever &or have hundreds of them, to redeem them on something decent. For example: I earned enough points with my very first order, to get a free medium pizza.

I love the food and the app is a great help but I wish there was an option for pasta/ bread bowls, pizzas, bread knots, wings, etc. to have the options of garlic or no garlic. I rarely get the bread bowls because I have a garlic intolerance I’m not allergic but it’s very very painful after eating it. I don’t like having to place an order only to realize too late I have to call the store and ask them not to. I don’t normally complain about anything with the food I really love it but it’s very awkward and inconvenient to have to call just to avoid a mishap. I feel really bad about it because a lot of the people that work at Dominos are really hard workers and the branch we order from are some of the most kindest, hardworking, genuinely care about the customers and take pride in doing things right. A lot of people who work in the food industry do care about their customers or their work of their job and I feel that a lot go under appreciated. Thank you for making the app to make it easier to order and thank you to the workers for all your hard work. Especially during the pandemic.

The app definitely works better than the site, but unlike PizzaHut this app actually features everything on their site (doesn't leave out valuable deals or ordering options). I really really like the notifications on your order the app comes with as well. Honestly the only thing I don't like about it is that there is no option to empty the whole cart (in case you change your mind about a deal you want to scrap in place of something else). PS: ☝️ Why does only one deal include cheesy bread??? ☹️

My last two deliveries was absolutely horrible. The app would say this person has left the store at this time but I wouldn’t get My pizzas until an hour later when it’s in between warm and cold. Three months ago was the worst where it took them 3 hours to get my pizzas delivered in two separate deliveries...I don’t know why I couldn’t get them in one delivery when I only put in one order. On that note one of the pizzas was wrong. I complained only to feel like I was being shrugged off to an excuse of “ we’re really busy on saturdays”. If that is so then hire some more people to work Saturday’s and give me my pizza in a timely manner! On top of that not all pizzas are consistent with one another in taste and quality. The first time I had break sticks here, it was absolutely amazing! Then the last two times it was mediocre so I never get them anymore. Sometimes there’s just enough sauce which is amazing and then other times the sauce is overflowing the pizza as if I ordered extra extra sauce and then there are times where I have to question myself whether or not they forgot the sauce.

The app is good but like anything, it could be better. Sometimes it loads slow but that could happen with any app. Also sometimes it changes my Delivery to pick up or Visa versa. It has also changed the type of crust that I selected. So people just need to be vigilant when placing an order and make sure everything is correct before submitting an order. Also the tracker once the order is placed sometimes doesn't work, even after the screen is refreshed, so you have to call to see if it is ready.

It’s been A while and I still see the same problem on the coupons there’s a $5.99 coupon on the three or more pizza, bread, pasta, dessert, wings and sandwiches every time I click on that coupon it only shows the wings. There used to be a two or more pizza, bread, pasta, dessert, wings, and sandwiches coupon but I realize that they took that coupon off and now there’s a $6.99 coupon on pizza, bread, pasta, dessert, wings, and sandwiches. If they raised their prices why do they still have the option for the $5.99 coupon when it’s not valid anymore (it looks like a bug in the app though if it were a bug why hasn’t it been fixed yet so many updates and the same problem is present) and why weren’t us as customers informed of this price change. Other than that I love the app I’ve loved it for years the graphics are amazing super quick, convenient, easy to work with and overall great app and the dominoes I work with always has great staff, food is amazing! I recommend but I’m still marking it.

Almost everything in the app is perfect. It acts like the website, it's fast and responsive, easy to customize items. Two HUGE flaws: if you switch away from the app to look up a gift card, it moves from the check out screen back to the first page of the app, making you think you have to start over. Second, if you pay with a gift card, the ability to tip your driver disappears! That's not fair to their staff if I don't have cash and am not given an option to put a tip on a card.

Always easy to use. The tracker is usually on point, at least where I live. So much quicker and easier than calling! ***Edit*** While the app is easy to navigate, it doesn't give you options to add 'extras'. I want to add extra marinara and cheese to my pasta, but it doesn't allow that. Please update the app to include features like this.

Am only giving this review because I was unable to place a delivery order from my favorite store. Usually I do carry outs but on this occasion I was unable to go out, so I had to use the delivery service. Thinking all was going as planned I calmly placed my order only to later discover some few seconds later my carry out store address on my profile was changed automatically. These seemingly did not sit well with me so I hurriedly tried to change the address back to my favorite stores address, only for me to find out that if you choose to use their (dominos) delivery service, you will automatically assigned the nearest store close to your location, this evidently infuriated me, because I have already gone to the store that was automatically assigned to my profile twice and I was not satisfied with how they make their pizza. Please if any of this app developers should see this, try to ensure you make it possible for people to order from their favorites stores in as much as they can pay for the delivery. The other reason which aided in my decision to award this app three stars is the lack of modern user interface. Am improvement in that area will be greatly appreciated.

The app doesn't allow you to use your coupon for pickup there's no place to add it I've had this difficulty many times it's a reoccurring issue other than that great app. If there is a place to apply that coupon they make it very difficult to find it is not at checkout anywhere therefore I'm going to reduce the Stars given due to the recurring issue of a false coupon. Still great pizza and chicken and Parmesan bread twists.