DocuSign - Upload & Sign Docs

DocuSign - Upload & Sign Docs

DocuSign

Fill, sign & send docs, forms, agreements & contracts via electronic signature.

4.8 Ratings 623K+ Reviews 10M+ Downloads

Ratings & Reviews

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  • img Community
    When you need signatures from 3 different people in 3 different locations but don't have time to travel, online signatures can help you stay on track. Make all of the preparations easy for every family mourning family member.
    img by Stefan
    1 year ago
  • img Community
    Nothing better than closing a sale on the spot. This used to be much more difficult while paper documents were still the only way to go. Now, a digital signature is as good as any. You can literally get everything done in 5 minutes.
    img by Stefan
    1 year ago
  • img Community
    Sign your documents electronically and track their lifecycle with this tool. With over 200,000 users, it allows you to create and manage document templates and signatures effectively. It offers strong and reliable security features. Also, this resource is easy to use and doesn’t require any special skills or training.
    img by Stefan
    1 year ago
  • img Community
    Hauling around 12 folders and 250 pieces of paper is definitely not the way to go when you're a traveling salesperson. DocuSign is a good way to get everything sorted out in digital format - including creating, sending receiving, signing, and processing all sorts of documents.
    img by Antonio
    8 months ago
  • img Community
    Running a business means acting responsibly when it comes to organizing important documents, such as contracts and tax returns. Where signatures are required, and face-to-face contact isn't possible, using DocuSign takes 10 seconds for all parties to sign their name and makes everything straightforward.
    img by Antonio
    8 months ago
  • img Expert
    1. One of the most widely used eSignature and Digital Transaction Management platform in the world, with over 50 million users worldwide
    2. A free and easy way to send and sign legally binding contracts/documents in minutes
    3. Put your signature on all kinds of important docs: NDAs, Sales contracts, Healthcare documents, Financial documents, Waivers, Leases, and more
  • Docusign been great but… Dec 6, 2021

    By Slimjim!!😉👍
    So been a great helpful sight to use for ease of important document signing etc from another location! Only hang up that i feel would/could use some easier access means is when i signed at 1st using the touch screen my own signature means is that for some reason after signing it logged it in which is fine but it turned it vertically not horizontally for my signature to be placed on documents I don’t know why it logged it this way I kept trying to go in to see if I could change it could not find a means to really change it had to start over but even at that it was very troublesome trying to figure out how to edit my signature and start over was not an easy access to do so should be right there on the signature screen an edit button start over button to click on actually took me and a broker quite some time researching to find where we can change this not knowing the site like others may so this was not a friendly user signature change out found it took a while wasted extra time not necessary please change this other words high reviews was excellent thank you
  • Mar 30, 2022

    By Em Duplessis
    Great app, easy to use. Helped me to get my lease renewed with a free account or I would be sleeping outside. Thanks for a very functional app that is easy to use. I'd like to mention one feature of the app that is indispensible, which is it brings you back to where you were when you acidentally close the page instead of having to start all over again. Also, you can save, print, download, and share your documents too.
  • Great app but needs “Strikethrough” feature May 9, 2019

    By Mat 0679369
    I love this app as a real estate agent. I use it all the time, primarily on my iPad Pro, because I’m always on the go. However, I wish it had a “strikethrough” feature like it does on the desktop version. Also, I wish you could resize the signature and initial prompt like you can on the desktop version. One workaround I found for strikethrough is to make the strikethrough on Preview from Files on iOS. Then upload it from mobile Safari web version of DocuSign. Save and close. Then, open it on app. The strikethrough is there. Seems to work but wish it worked on app itself.
  • Feb 11, 2022

    By Tenshij27
    Used it for to sign an employment offer, noticed it was the last day. It really came in clutch. The photo signature is horrible but the hand written one is perfect (use your index fingertip). Make sure you align it with the line and look at it after. Mine came through the line a bit but i didnt check. Good enough if you dont have a printer or time to go to staples (esp w/ free trial). Lets hope i dont forget to cancel if i dont have any more use for it.
  • Docusign been great but… Dec 6, 2021

    By Slimjim!!😉👍
    So been a great helpful sight to use for ease of important document signing etc from another location! Only hang up that i feel would/could use some easier access means is when i signed at 1st using the touch screen my own signature means is that for some reason after signing it logged it in which is fine but it turned it vertically not horizontally for my signature to be placed on documents I don’t know why it logged it this way I kept trying to go in to see if I could change it could not find a means to really change it had to start over but even at that it was very troublesome trying to figure out how to edit my signature and start over was not an easy access to do so should be right there on the signature screen an edit button start over button to click on actually took me and a broker quite some time researching to find where we can change this not knowing the site like others may so this was not a friendly user signature change out found it took a while wasted extra time not necessary please change this other words high reviews was excellent thank you
  • Mar 30, 2022

    By Em Duplessis
    Great app, easy to use. Helped me to get my lease renewed with a free account or I would be sleeping outside. Thanks for a very functional app that is easy to use. I'd like to mention one feature of the app that is indispensible, which is it brings you back to where you were when you acidentally close the page instead of having to start all over again. Also, you can save, print, download, and share your documents too.
  • Great app but needs “Strikethrough” feature May 9, 2019

    By Mat 0679369
    I love this app as a real estate agent. I use it all the time, primarily on my iPad Pro, because I’m always on the go. However, I wish it had a “strikethrough” feature like it does on the desktop version. Also, I wish you could resize the signature and initial prompt like you can on the desktop version. One workaround I found for strikethrough is to make the strikethrough on Preview from Files on iOS. Then upload it from mobile Safari web version of DocuSign. Save and close. Then, open it on app. The strikethrough is there. Seems to work but wish it worked on app itself.
  • Feb 11, 2022

    By Tenshij27
    Used it for to sign an employment offer, noticed it was the last day. It really came in clutch. The photo signature is horrible but the hand written one is perfect (use your index fingertip). Make sure you align it with the line and look at it after. Mine came through the line a bit but i didnt check. Good enough if you dont have a printer or time to go to staples (esp w/ free trial). Lets hope i dont forget to cancel if i dont have any more use for it.
  • Mar 17, 2022

    By Aaron Brock
    This is an awesome app that works very well and does exactly what it's suppose to. It is helpful to have the options to be able to send to other people to sign. I would update the forms filling part of the app because it seems like it doesn't always get all the blocks or the spaces correct of where there should be parts to be filled or added
  • Spotty function and support Apr 1, 2019

    By cvonline
    UPDATE: I received a reply from development. That’s a good sign. I am updating to four stars. It could benefit from a freehand option and a snail mail field. There is no multiple signer option when they’re all in the same room. Those would make a five star app. I am testing DocuSign as an alternative to SignEasy, which I have used for years. There is no freehand option on DocuSign. When DocuSign works, it works well. However, the real problem began when I received an email with a pdf, and DocuSign failed to import it. When I contacted support it took an hour for them to tell me that that’s not how the app works (incorrect). If I had not been able to use SignEasy to sign the PDF, it would have been a serious problem for me. I need to be able to rely on a signing platform, and so far I can’t rely on DocuSign or SignEasy. This review seems to be the only way to alert DocuSign to the problem, as support was a waste of time.
  • Jan 18, 2022

    By Krishiv Mukherji
    UPDATED REVIEW: Jan 17, 2021 The App is now up and running. Credit to the developers for looking at the comments and working on improving and fixing the App. The App is easy to use and extremely helpful on the go. Thank you OLD REVIEW App not working anymore. It wasn't allowing me to go to the sign in screen, so I uninstalled, and reinstalled the app. When I attempted to resign in, it said incorrect username and password. However, that username and password works on my desktop and my laptop. I wasn't having this problem previously, this recently started.
  • Okay but could be better. Nov 16, 2020

    By SyncereTheRealtor
    As A Realtor with Keller Williams. This software is our default software. So when providing contracts for clients we have the tedious challenge of filling in templates. Some templates. Very well, others like sellers disclosure templates are ridiculously difficult to do. Because there’s probably 60 or more boxes that the client has the choice of checking. As the realtor we have to put the check boxes there for them to check. One simple update which could improve the usability. Is you did not have to go back to the menu to retrieve another checkbox or any other duplicate action. This would save so much time, having the option to just click click click click. That would be a mild positive update. Now if they came up with a way to auto populate vital information from whether the MLS or other sources would be extremely helpful.
  • Oct 5, 2020

    By Aimee Meadows
    I LOVE this app. I have been using it for years and it has saved me so many steps (print, sign, scan,) when I need to sign documents. You can literally use this app from anywhere without anything but a connected device. No printers, scanners, or fax needed. No taking pics with my phone and hoping for a clear image. Import is almost seamless and sending the document is a breeze.
  • May 4, 2020

    By Ashley Campusano
    Really awesome app, I use it to sign all of my documents. It has more than enough features to get documents filled out and ready. I like the automatic date feature. Only thing is it doesn't allow to share directly through email as just a regular file and it can be difficult for people to open up the updated document so it adds an extra step (I usually just send it to myself and download the file that way).
  • Apr 11, 2022

    By Brad Turnbloom
    Kind of works but the desktop site is easily 3 times faster than using this buggy app on android tablet s8. Signatures are jumpy when placing. Touching the screen to adjust signature placement scrolls the page half way down. Option to change signer on top constantly disappears. Check box doesn't stay under your finger when dragging (its an inch up and a bit to the side.) and there's no option to pre check check boxes. I really hope improvements are made since I pay annually for docusign
  • No longer easy to use. Not happy Dec 16, 2021

    By charesepel
    This used to be my preferred electronic signing app. Now, not so much. App insists that I’m on “a new device” every time I try to use my phone to try to DocuSign anything, and insists on sending a verification code—to the same phone I’ve had for several years now. I haven’t changed phones. No new devices. Then there’s the issue of my name. Fought with the app for several minutes, trying to get it to let me use text to add my full name. It insisted on using my middle name as my last, first and middle names. Finally managed to get it to allow me to add , last, first, middle. Doesn’t allow me to tap where I want to write or sign. I have to tap, say, “text” and then that appears somewhere and I have to drag it where I want it. Very tiny and hard to enlarge the box without it closing and I have to start over. Difficult to add checkboxes. App kept telling me I had to “move the page up.” From now on, unless this is fixed, I’m only going to use this app if forced to do so. Sorry. It used to be a five star app.
  • May 11, 2022

    By RAPHAEL R.
    Great app. Really. Low rating because of two complaints that makes a huge difference. 1. You CANT save multiple drafts for easy to fill in prompts on your uploaded contracts. "you HAVE TO manually edit and fill in each prompt every single time. (gets really annoying since on mobile phone version is very squirly) 2. IT'S NOT FREE - it's free to download lol & they give you like 5 free passes to send out contracts, then forced to subscribe I'm looking for free version. No luck so far (annoyed)
  • Not secure signatures, lacks core functionality Aug 17, 2021

    By HPIMF
    Unfortunately, the app lacks the most essential function you expect from DocuSign; secure digital signatures. Unlike the robust web based version, your signatures will not include the DocuSign box around them or a unique identifier below the signature or on the header/footer of the page. This functionality is the foundation of DocuSign as it provides 1.) transparency that its a digital signature and 2.) the ability to confirm/trace the authenticity of the signature through the unique identifier. Instead, the app falls far short of its mission in only offering a basic signature; something that can be done for free through many other apps/software/websites. Customer service confirmed the app doesn’t have this functionality and directed me to use the website. When you pay hundreds to thousands of dollars per year in fees for your organization to use a secure digital signature solution, you expect the core functions to also be present in the mobile app.
  • Can’t finish and send Dec 7, 2017

    By Data Flunky
    I received a document to sign using Docusign. I followed the instructions, although very few were provided. After signing, I hit Next at the top of the page — and hit Next at the top of the next page over and over (it was only a 3 page docuent!) until I gave up. Then I found the menu but there was no option to finish. The first option on the list was to Finish and Sign Later. After selecting that option, I thought maybe it didn’t work was because I had not downloaded the app, although I had not been told to do so and, upon finding the app and reading information, I learned that it should not be necessary to download and install the app if trying to sign something sent to me. Nevertheless I downloaded the app and tried again — with the same results. Needless to say, I do not plan to purchase this app. I also told the sender of my problems and was told they would send a printed document in the mail — and I was told they had also had problems. Piece of junk!
  • Terrible support for the app and iPads Apr 7, 2021

    By Cassparilla
    One example of my continued frustration with this company: When I try to edit a normal document to resize the fields of a text box (because for some reason the website is so bad that I have to use the app on my iPad Pro to do that) the app is claiming that the page contains some fields are not supported by this device.. so I can’t edit it at all. This never used to be an issue. They have reduced the support staff who was never great to begin with as well. This company is getting worse and worse and I hope you will think twice about getting a subscription if you are considering it. Go with Adobe instead. Or anyone else who will actually care about your issues and try to solve them. My iPad Pro is a computer replacement and I shouldn’t need to use my laptop just for this app... that should be mobile friendly due to the nature of the need for this business. I would give them zero stars if I could.
  • Oct 27, 2018

    By A Google user
    The issue of the missing "finish" button seems to have been resolved, but now I'm having to uninstall and reinstall the app multiple times to be able to continue signing documents due to "page can't be displayed" type errors. Edit: having to install and reinstall this app constantly. I need it for work or I'd abandon it all together. It's a wonderful tool ...when it works. Edit: The finish button disappeared again, and now I no longer have the option to decline to sign. I'm looking forward to the fixes.
  • Nice try! Jan 29, 2021

    By shwenger
    Somehow the check marks never show up on the final copy, you CANNOT write anything in a text box, and everything is very hard to place. It would be worth it to be able to do at all on the road, if only they could fix these glitches! I’ve also had glitches keep occurring where my signer cannot “finish” the document; it just keeps cycling back to the same pages over and over again. I’ve been on the phone with customer support several times, and no one seems to know why this is happening, in fact they implied it was my fault somehow, but have no suggestions for a way to fix it. After having this problem multiple times with multiple customers, I am sadly going to have to find another service, since you don’t seem to have a fix for it and it is seriously impacting my business!
  • Nov 2, 2021

    By Richard Marquette
    I was very happy with the product and the simplicity of the e-sign process, but I cannot recommend this to others as I believe their marketing is confusing and non-transparent. When I signed up for a subscription, all the marketing material promised unlimited signatures. However, be sure you read the ENTIRE terms and conditions. The account subscriptions are actually limited to only 100 envelopes per year. In other words, they consider documents you send out to be signed as "envelopes" and "signatures" are only when you personally sign something. Basically, the service I thought I was receiving was a simple way to send unlimited documents to customers for review and execution for about $25 a month. Instead, I found this to be a program that charges $3 per document ($300 annual subscription for 100 envelopes) and then hits you with a huge price increase. Definitely not what I was expecting...
  • You had ONE job … May 31, 2019

    By Nino186
    I don‘t normally write reviews, but this app is so bad that I feel compelled to share my frustration. The only use case of this app for me is to sign documents other people send me. I can never manage to get a decent looking signature into any of the documents. There’s two options for me: the “scan” feature, which keeps cutting off parts of my signature, or embeds my signature in a huge amount of white space for no reason. I can scan my signature just fine in any other app, like “Scanner Pro” for example. Why can’t this work reliably in this app? The other option is to “hand-draw” a signature, which never looks like my real signature if I draw it by hand. I do have an iPad Pro with Pencil, but the only choice for a virtual pen there is way too thick. So even though I can draw my signature reasonably well, it looks like I drew it with a Sharpie. Why does this app not support the Apple Pencil? I can draw my signature perfectly in dozens of other apps, only in this one it ends up looking like sh*t. This app has one job, to collect signatures, and any other *general purpose* scanning or drawing app works better for this. Except of course, there is NO WAY for me to import a scanned or drawn signature from another app. Has anyone at DocuSign actually ever tried using their own app?
  • img Community
    When you need signatures from 3 different people in 3 different locations but don't have time to travel, online signatures can help you stay on track. Make all of the preparations easy for every family mourning family member.
    img by Stefan
    1 year ago
  • img Community
    Nothing better than closing a sale on the spot. This used to be much more difficult while paper documents were still the only way to go. Now, a digital signature is as good as any. You can literally get everything done in 5 minutes.
    img by Stefan
    1 year ago
  • img Community
    Sign your documents electronically and track their lifecycle with this tool. With over 200,000 users, it allows you to create and manage document templates and signatures effectively. It offers strong and reliable security features. Also, this resource is easy to use and doesn’t require any special skills or training.
    img by Stefan
    1 year ago
  • img Community
    Hauling around 12 folders and 250 pieces of paper is definitely not the way to go when you're a traveling salesperson. DocuSign is a good way to get everything sorted out in digital format - including creating, sending receiving, signing, and processing all sorts of documents.
    img by Antonio
    8 months ago
  • img Community
    Running a business means acting responsibly when it comes to organizing important documents, such as contracts and tax returns. Where signatures are required, and face-to-face contact isn't possible, using DocuSign takes 10 seconds for all parties to sign their name and makes everything straightforward.
    img by Antonio
    8 months ago
  • img Expert
    1. One of the most widely used eSignature and Digital Transaction Management platform in the world, with over 50 million users worldwide
    2. A free and easy way to send and sign legally binding contracts/documents in minutes
    3. Put your signature on all kinds of important docs: NDAs, Sales contracts, Healthcare documents, Financial documents, Waivers, Leases, and more
  • Docusign been great but… Dec 6, 2021

    By Slimjim!!😉👍
    So been a great helpful sight to use for ease of important document signing etc from another location! Only hang up that i feel would/could use some easier access means is when i signed at 1st using the touch screen my own signature means is that for some reason after signing it logged it in which is fine but it turned it vertically not horizontally for my signature to be placed on documents I don’t know why it logged it this way I kept trying to go in to see if I could change it could not find a means to really change it had to start over but even at that it was very troublesome trying to figure out how to edit my signature and start over was not an easy access to do so should be right there on the signature screen an edit button start over button to click on actually took me and a broker quite some time researching to find where we can change this not knowing the site like others may so this was not a friendly user signature change out found it took a while wasted extra time not necessary please change this other words high reviews was excellent thank you
  • Mar 30, 2022

    By Em Duplessis
    Great app, easy to use. Helped me to get my lease renewed with a free account or I would be sleeping outside. Thanks for a very functional app that is easy to use. I'd like to mention one feature of the app that is indispensible, which is it brings you back to where you were when you acidentally close the page instead of having to start all over again. Also, you can save, print, download, and share your documents too.
  • Great app but needs “Strikethrough” feature May 9, 2019

    By Mat 0679369
    I love this app as a real estate agent. I use it all the time, primarily on my iPad Pro, because I’m always on the go. However, I wish it had a “strikethrough” feature like it does on the desktop version. Also, I wish you could resize the signature and initial prompt like you can on the desktop version. One workaround I found for strikethrough is to make the strikethrough on Preview from Files on iOS. Then upload it from mobile Safari web version of DocuSign. Save and close. Then, open it on app. The strikethrough is there. Seems to work but wish it worked on app itself.
  • Feb 11, 2022

    By Tenshij27
    Used it for to sign an employment offer, noticed it was the last day. It really came in clutch. The photo signature is horrible but the hand written one is perfect (use your index fingertip). Make sure you align it with the line and look at it after. Mine came through the line a bit but i didnt check. Good enough if you dont have a printer or time to go to staples (esp w/ free trial). Lets hope i dont forget to cancel if i dont have any more use for it.
  • Jan 18, 2022

    By Krishiv Mukherji
    UPDATED REVIEW: Jan 17, 2021 The App is now up and running. Credit to the developers for looking at the comments and working on improving and fixing the App. The App is easy to use and extremely helpful on the go. Thank you OLD REVIEW App not working anymore. It wasn't allowing me to go to the sign in screen, so I uninstalled, and reinstalled the app. When I attempted to resign in, it said incorrect username and password. However, that username and password works on my desktop and my laptop. I wasn't having this problem previously, this recently started.
  • Oct 5, 2020

    By Aimee Meadows
    I LOVE this app. I have been using it for years and it has saved me so many steps (print, sign, scan,) when I need to sign documents. You can literally use this app from anywhere without anything but a connected device. No printers, scanners, or fax needed. No taking pics with my phone and hoping for a clear image. Import is almost seamless and sending the document is a breeze.
  • May 4, 2020

    By Ashley Campusano
    Really awesome app, I use it to sign all of my documents. It has more than enough features to get documents filled out and ready. I like the automatic date feature. Only thing is it doesn't allow to share directly through email as just a regular file and it can be difficult for people to open up the updated document so it adds an extra step (I usually just send it to myself and download the file that way).
  • Aug 19, 2020

    By SC S
    Don't need it very often, but when I do, it does the job. No waiting on ads, no hidden fees unless you're trying to share documents. Even then, you get several free a month. Easy to use interface and leaves an authenticity certificate on digital files so the signatures can't be written over or used again (if you're looking at the document in Adobe, for example).
  • Game changer Sep 27, 2021

    By ksbigler
    DocuSign is a game changer for anyone in a paperwork-intensive industry. It can require a little bit of hand-holding with clients the first time or two they e-sign, but any effort pays off big time in the long run as clients become accustomed to signing via DocuSign. It’s so nice that we don’t need to set up in-person meetings to get signatures every time. Saves us and our clients a TON of time. For the most part, it’s very intuitive and easy for clients to use, regardless of how tech-savvy they are and it’s allowed us to maintain the same (or greater) level of business we had prior to covid.
  • Aug 25, 2019

    By A Google user
    Exeptional! I am super satisfied with this app. The scanning is amazing it allows the app to configure the document and the outcome is simplified to detect all important details of each section of the document. Signing, dating, and checking off is a breeze. There are more option but that's all a basic document needs, unless you want to get fancy and with the tools this app has you could do that too.
  • Mar 17, 2022

    By Aaron Brock
    This is an awesome app that works very well and does exactly what it's suppose to. It is helpful to have the options to be able to send to other people to sign. I would update the forms filling part of the app because it seems like it doesn't always get all the blocks or the spaces correct of where there should be parts to be filled or added
  • Spotty function and support Apr 1, 2019

    By cvonline
    UPDATE: I received a reply from development. That’s a good sign. I am updating to four stars. It could benefit from a freehand option and a snail mail field. There is no multiple signer option when they’re all in the same room. Those would make a five star app. I am testing DocuSign as an alternative to SignEasy, which I have used for years. There is no freehand option on DocuSign. When DocuSign works, it works well. However, the real problem began when I received an email with a pdf, and DocuSign failed to import it. When I contacted support it took an hour for them to tell me that that’s not how the app works (incorrect). If I had not been able to use SignEasy to sign the PDF, it would have been a serious problem for me. I need to be able to rely on a signing platform, and so far I can’t rely on DocuSign or SignEasy. This review seems to be the only way to alert DocuSign to the problem, as support was a waste of time.
  • A lifesaver!! Oct 28, 2018

    By Trinity 147
    Great little app. It’s a lifesaver when you need to e-sign something & don’t have access to a computer. I gave 4 stars instead of 5 because l think there is still room for improvement. I have iPhone. Filling out forms using the text box is a little cumbersome & sometimes downright frustrating. Trying to place text boxes, sometimes they are too sensitive (moving about when trying to type or erasing previous entries) & sometimes not responsive enough (I have to tap many times to get options to pop up or remain on screen). So far, though, I’m a fan. It’s the best thing I’ve found for mobile signing. So keeping my fingers crossed, hoping the developers will make a great little app even better.
  • May 1, 2020

    By Kristin Foor
    This app has been extremely useful when I need to sign documents online and it sends them easily and efficiently. I like that you always sign for free and receive several free sends, but after so many they want you to pay and it is quite pricey. Not sure if I will be paying to keep it or not but may have to if it becomes essential for me to sign documents this way. No ads, no issues with app, I like it a lot.
  • May 13, 2021

    By Kyle S
    Great app but a bit clunky at times. Would be nice if it could disable the keyboard while trying to move things into place. It would be nice if the check marks were able to be moved from farther away to see where it's being placed. Most of us don't carry stylist pens. One more thing, the ability to circle objects on documents. Overall great app though
  • Was there a recent update? Mar 4, 2022

    By Sigint
    Used the app on an iPad today and it was pretty much flawless. All other times prior to this, it was a terrible experience. Even just the day before yesterday, I could not resize text boxes or initials. Then there was some weird glitch that would only allow me place initials or blank text boxes wherever I tap. Then, it will not allow you to move them again. Only fix was to delete the field and try again. Hard to explain. Anyway, whatever happened between yesterday and today, thank you. If it’s consistently this good, I’ll give 5 stars. I’m still a little suspicious.
  • Jan 14, 2020

    By A Google user
    Great way to fill out a email response, paper or application. You're virtually e-faxing back with security. Only down fall is its NOT really free as stated and i had to kind of dig around/play with it to figure it out, it is a bit confusing, but once you get the hang of it you'll love the time it saves and money. Its really like a fax machine for your phone. I would give it a 5 if it was a bit less confusing at first and if it was TRUELY FREE as stated ! Overall i give it a 4.5 *
  • Everything works except notifications Mar 7, 2019

    By iforg0t
    Creating a signature and signing is easy. Signing and finishing the doc is quick if I’ve already read it. However, I like to read the document as I sign, so I wish it were easier to sign inline while reading the doc, instead of the app immediately skipping to the next place to sign, sometimes several pages further down. The app does not know or notify me when someone sends me a document. I have to first open the app, and then it finds new entries. Shouldn’t it be getting them by push notification without me having the app open? I have all notifications enabled for this app.
  • Okay but could be better. Nov 16, 2020

    By SyncereTheRealtor
    As A Realtor with Keller Williams. This software is our default software. So when providing contracts for clients we have the tedious challenge of filling in templates. Some templates. Very well, others like sellers disclosure templates are ridiculously difficult to do. Because there’s probably 60 or more boxes that the client has the choice of checking. As the realtor we have to put the check boxes there for them to check. One simple update which could improve the usability. Is you did not have to go back to the menu to retrieve another checkbox or any other duplicate action. This would save so much time, having the option to just click click click click. That would be a mild positive update. Now if they came up with a way to auto populate vital information from whether the MLS or other sources would be extremely helpful.
  • Updates needed to save time when creating a contract Dec 27, 2020

    By DMGUxoxoxo
    When i create a docusign agreement, the old version of the app was much better. What i mean is that when I tap the signature button, it places the signature icon in the middle of the screen and I am forced to then grab that icon and move it to the necessary location. In the old version, all I had to do was tap the screen in the location I wanted place the icon. With the new version, takes me twice as long to create a docusign agreement because I am touching the icon twice for every signature. iIf you could change it back to where we can just tap the screen on the place we want to place the signature, that would be great!! Otherwise, I love the app!!
  • Apr 11, 2022

    By Brad Turnbloom
    Kind of works but the desktop site is easily 3 times faster than using this buggy app on android tablet s8. Signatures are jumpy when placing. Touching the screen to adjust signature placement scrolls the page half way down. Option to change signer on top constantly disappears. Check box doesn't stay under your finger when dragging (its an inch up and a bit to the side.) and there's no option to pre check check boxes. I really hope improvements are made since I pay annually for docusign
  • No longer easy to use. Not happy Dec 16, 2021

    By charesepel
    This used to be my preferred electronic signing app. Now, not so much. App insists that I’m on “a new device” every time I try to use my phone to try to DocuSign anything, and insists on sending a verification code—to the same phone I’ve had for several years now. I haven’t changed phones. No new devices. Then there’s the issue of my name. Fought with the app for several minutes, trying to get it to let me use text to add my full name. It insisted on using my middle name as my last, first and middle names. Finally managed to get it to allow me to add , last, first, middle. Doesn’t allow me to tap where I want to write or sign. I have to tap, say, “text” and then that appears somewhere and I have to drag it where I want it. Very tiny and hard to enlarge the box without it closing and I have to start over. Difficult to add checkboxes. App kept telling me I had to “move the page up.” From now on, unless this is fixed, I’m only going to use this app if forced to do so. Sorry. It used to be a five star app.
  • May 11, 2022

    By RAPHAEL R.
    Great app. Really. Low rating because of two complaints that makes a huge difference. 1. You CANT save multiple drafts for easy to fill in prompts on your uploaded contracts. "you HAVE TO manually edit and fill in each prompt every single time. (gets really annoying since on mobile phone version is very squirly) 2. IT'S NOT FREE - it's free to download lol & they give you like 5 free passes to send out contracts, then forced to subscribe I'm looking for free version. No luck so far (annoyed)
  • Aug 2, 2021

    By Kevin Nault
    A great app for doing properly-protected digital signatures (that is, they can't be copy-pasted to another document if shared) - if you can log into it. It has additional collaboration features I've never used like being able to send the same document to someone else with a prompt to sign. I'd previously had trouble with it forgetting who I was constantly, and now it's doing that, and refusing to accept the code it e-mails, which means I can't log in or use the app.
  • HELP May 12, 2021

    By Melizarr1
    I’m giving this 2 stars so I can get someone’s attention in the support center. I have an account with an email address at my old brokerage. That email address has been closed out so I need to update my email. I sent in a support ticket explaining this and YOU GUYS EMAILED THE OLD EMAIL ADDRESS. I already paid $200+ in December 2020 for this and now I can’t access this or change/update my email address. The customer service on the phone said he didn’t have access to update accounts. There has got to be someone who can change an email address or remove the 2-Step verification on my account so I don’t loose all my documents or the $200 I already paid for. He suggested a refund and to start a brand new account. Can someone else please help me?
  • Mar 23, 2020

    By A Google user
    What Time Savings? This app is so finicky and unreliable it's often easier to stick to old school print and sign. It never performs when you most need it to, regardless of how up to date or well maintained your device is. My favorite feature is how whenever it needs to update it spins uselessly and never updates! Looking for a different app as I have wasted as much time on this one as I would have on an HP printer. Thanks for 2 successful signatures in a year!
  • Not secure signatures, lacks core functionality Aug 17, 2021

    By HPIMF
    Unfortunately, the app lacks the most essential function you expect from DocuSign; secure digital signatures. Unlike the robust web based version, your signatures will not include the DocuSign box around them or a unique identifier below the signature or on the header/footer of the page. This functionality is the foundation of DocuSign as it provides 1.) transparency that its a digital signature and 2.) the ability to confirm/trace the authenticity of the signature through the unique identifier. Instead, the app falls far short of its mission in only offering a basic signature; something that can be done for free through many other apps/software/websites. Customer service confirmed the app doesn’t have this functionality and directed me to use the website. When you pay hundreds to thousands of dollars per year in fees for your organization to use a secure digital signature solution, you expect the core functions to also be present in the mobile app.
  • Can’t finish and send Dec 7, 2017

    By Data Flunky
    I received a document to sign using Docusign. I followed the instructions, although very few were provided. After signing, I hit Next at the top of the page — and hit Next at the top of the next page over and over (it was only a 3 page docuent!) until I gave up. Then I found the menu but there was no option to finish. The first option on the list was to Finish and Sign Later. After selecting that option, I thought maybe it didn’t work was because I had not downloaded the app, although I had not been told to do so and, upon finding the app and reading information, I learned that it should not be necessary to download and install the app if trying to sign something sent to me. Nevertheless I downloaded the app and tried again — with the same results. Needless to say, I do not plan to purchase this app. I also told the sender of my problems and was told they would send a printed document in the mail — and I was told they had also had problems. Piece of junk!
  • Terrible support for the app and iPads Apr 7, 2021

    By Cassparilla
    One example of my continued frustration with this company: When I try to edit a normal document to resize the fields of a text box (because for some reason the website is so bad that I have to use the app on my iPad Pro to do that) the app is claiming that the page contains some fields are not supported by this device.. so I can’t edit it at all. This never used to be an issue. They have reduced the support staff who was never great to begin with as well. This company is getting worse and worse and I hope you will think twice about getting a subscription if you are considering it. Go with Adobe instead. Or anyone else who will actually care about your issues and try to solve them. My iPad Pro is a computer replacement and I shouldn’t need to use my laptop just for this app... that should be mobile friendly due to the nature of the need for this business. I would give them zero stars if I could.
  • Oct 27, 2018

    By A Google user
    The issue of the missing "finish" button seems to have been resolved, but now I'm having to uninstall and reinstall the app multiple times to be able to continue signing documents due to "page can't be displayed" type errors. Edit: having to install and reinstall this app constantly. I need it for work or I'd abandon it all together. It's a wonderful tool ...when it works. Edit: The finish button disappeared again, and now I no longer have the option to decline to sign. I'm looking forward to the fixes.
  • Nice try! Jan 29, 2021

    By shwenger
    Somehow the check marks never show up on the final copy, you CANNOT write anything in a text box, and everything is very hard to place. It would be worth it to be able to do at all on the road, if only they could fix these glitches! I’ve also had glitches keep occurring where my signer cannot “finish” the document; it just keeps cycling back to the same pages over and over again. I’ve been on the phone with customer support several times, and no one seems to know why this is happening, in fact they implied it was my fault somehow, but have no suggestions for a way to fix it. After having this problem multiple times with multiple customers, I am sadly going to have to find another service, since you don’t seem to have a fix for it and it is seriously impacting my business!
  • Nov 2, 2021

    By Richard Marquette
    I was very happy with the product and the simplicity of the e-sign process, but I cannot recommend this to others as I believe their marketing is confusing and non-transparent. When I signed up for a subscription, all the marketing material promised unlimited signatures. However, be sure you read the ENTIRE terms and conditions. The account subscriptions are actually limited to only 100 envelopes per year. In other words, they consider documents you send out to be signed as "envelopes" and "signatures" are only when you personally sign something. Basically, the service I thought I was receiving was a simple way to send unlimited documents to customers for review and execution for about $25 a month. Instead, I found this to be a program that charges $3 per document ($300 annual subscription for 100 envelopes) and then hits you with a huge price increase. Definitely not what I was expecting...
  • You had ONE job … May 31, 2019

    By Nino186
    I don‘t normally write reviews, but this app is so bad that I feel compelled to share my frustration. The only use case of this app for me is to sign documents other people send me. I can never manage to get a decent looking signature into any of the documents. There’s two options for me: the “scan” feature, which keeps cutting off parts of my signature, or embeds my signature in a huge amount of white space for no reason. I can scan my signature just fine in any other app, like “Scanner Pro” for example. Why can’t this work reliably in this app? The other option is to “hand-draw” a signature, which never looks like my real signature if I draw it by hand. I do have an iPad Pro with Pencil, but the only choice for a virtual pen there is way too thick. So even though I can draw my signature reasonably well, it looks like I drew it with a Sharpie. Why does this app not support the Apple Pencil? I can draw my signature perfectly in dozens of other apps, only in this one it ends up looking like sh*t. This app has one job, to collect signatures, and any other *general purpose* scanning or drawing app works better for this. Except of course, there is NO WAY for me to import a scanned or drawn signature from another app. Has anyone at DocuSign actually ever tried using their own app?
  • Docusign get with 2022…. Mar 9, 2022

    By BranDA-R
    Docusign is fantastic. Great company great process when using a full blown computer or laptop station. However when it comes to making changes on a phone or using this piece of trash app that they designed… It is terrible. I need to edit a document I’ve already uploaded it’s over 300 pages there’s 10 signatures and all I need to do is update the Dern cell phone number for the SMS authentication. Both the online version through the web and the app will not allow me to update a darn cell phone number. Why is that so hard? If anything that soundsLike the easiest thing to update while on a phone using the website or app. With the exception of just signing a document other than that the online versions for your phone and app or worthless. Hey app people, make your system better man.
  • Apr 14, 2021

    By J J
    Wrong file attached multiple occasions - even after 4/12/2021 update. DO NOT USE FOR SENSITIVE INFORMATION! The idea is great but the execution is bad. On multiple occasions, after signing the document (while viewing the signed document mind you), I hit the share button & send a copy via email and the recipient tells me they didn't get the document that was supposed to be sent. When I look at the email, another document was attached. The last time, it attached a document from over a year ago.
  • Can’t log in... need SSO option (Okta etc) Oct 29, 2017

    By Mik3mitts
    Can’t log in. Need to add integration for SSO solutions like okta on mobile. This will not take my normal SSO password and so have no idea what my actual DocuSign password is since on desktop it is always passed through via SSO. SSO is mandates by our organization. I also tried the log-in with salesforce option, did that, successfully logged in (with SSO) and when it passed the info over it said “name and email combination already exists for this account” - no kidding, I’m trying to log in (existing user) and instead it is trying to create an account. I’m actually a big fan of docusign and the desktop app is amazing, new UI is nice - but when I can’t even log in on mobile to check on documents over the weekend it’s pretty darn frustrating. Please add better way to log in (SSO support) and I will change to 5 stars.

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