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Docket® - Official Immunization Records

Docket® - Official Immunization Records

Docket Health, Inc.

Official Immunization Records

4.6 Ratings 25K+ Reviews 100K+ Downloads

Ratings & Reviews

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  • Sep 25, 2021

    By Dan Robinson
    The app was difficult to install at first. After the initial success, it worked until the update that added a new state. Then it froze at the splash screen. I uninstalled and reinstalled and the problem was obvious. The progam didn't know which state to choose after the update. I chose my state during the reinstall and it's working properly again.
  • Oct 2, 2021

    By Greg
    Went to open it one evening as I was planning to use it at a show. Thank goodness I checked first. The app froze. I had to uninstall it and reinstall. That prompted me to set the app up again. It now shows two verifications for me. I will still carry my card. It will be really upsetting if I go to use it, it freezes and I can't get into a restaurant or show. This really needs to be looked at and fixed as I see another complaint about this happening. It's easy to use. If it is working.
  • App works well after syncing Oct 12, 2021

    By St Paul Hope
    The app was fairly easy for me to figure out and provided a clear path to fix the situation when my records weren’t found. I am guessing many people will need to use that method to reach out to their state health department and get all records synced up to their phone number and email so they can be found on Docket. For me this took a couple of weeks, then I received an email telling me to log in to Docket again. Developers: when I went back in and performed my search, it just stayed on the same search screen each time rather than taking me to actually see that records had been found. I assume this is on your backlog to fix. It meant that I kept re-running the search with no indication it had completed or found results. Eventually I tried backing out of the search screen and found my records.
  • Docket App Sep 23, 2021

    By JaxsonCash
    Love the App! Most importantly I wasn’t able to get into the App prior an email I received! At first I thought it was a scam. I emailed back I’m not sending my ID you should have my info with the Statefrom the vaccinations for Covid19. I stated anymore info or to verify my info that your a rep. from the State plz call. I must say that you guys are on top of your game! I tried a few times & it wouldn’t work so I was going to try it the next day. The correction was made by Claudia Arredondo. I just realized I emailed you then she called me back! Okay anyway she was amazing! It was so easy my wife had to put in all the site codes ! Thanks again William Leahy
  • Sep 24, 2021

    By dara price
    Setup worked after several failed attempts (I kept seeing a message that my password was too short, when in fact it wasn't). Eventually... success. Month later... much trouble logging in. I had to reset my pw, because the app wouldn't recognize it. I love the app when it works, but it's definitely temperamental.
  • Devs: Please add FaceId/Fingerprint to unlock app? Aug 7, 2021

    By uybkjbftu
    This app is great. Sign in was trivially easy, and now I can see the vaccination records for not just myself, but my spouse and underage kids all in one place, switching between them with just a few taps. The NJ Dept of Health recommended it. Devs, my only request is an option to enable FaceID/Fingerprint scan to unlock the app when you run it for security reasons. For health info, I consider that a must-have. Based on your last release notes, you’ve been working hard to improve this app, and the result is great, so thanks! Just please consider adding this.
  • Oct 18, 2021

    By Michael Guthrie
    It fails often. Difficult to find vax records. It also started failing to start (splash screen freeze) on my phone and my wife's phone. It also needs a way to stay logged in since its messy to have to log in when there is a long line behind you at an event etc. Update: behaved better after deleting app then reinstalling, But more recently I got a booster. Now Docket only shows the booster, apperantly because it created a 2nd account since my booster was administrated at a different location.
  • This app is useless Sep 26, 2021

    By db4zagato
    I have used this app for a period of a few weeks and suddenly it will not open! This is a problem as I live in metro NYC area and without being able to use this app, I have had to rely on using my immunization card which is cumbersome to carry as it does not fit into a mans standard wallet. As I could not open this app, my credit card used to secure a reservation was charged $50. for a no- show fee! Disgusted!!!
  • Docket still not working after IOS 14.8 update on my iphone. Sep 18, 2021

    By Need this to work!
    Once the iphone updated, Docket app stopped opening. Just the blue screen with the Docket logo. I have tried turning off/on my iPhone. No change. I have uninstalled then reinstalled the app from the App Store. Turned phone off/on to reset. I see that it reloads from an icloud icon. Does that mean it is not your newest version with your app update from a day ago? Nothing changes each time I try. Next week I have to prove vaccine status with my NJ school district and now I cannot use this vaccine registry on my device. Please fix the issue or provide info on how to get it to launch correctly. Thank you!
  • Love the idea, trouble with set up design Sep 21, 2021

    By spellcheckqueen
    I am extremely happy that my state is using Docket, however, there were challenges to inputting my info during set up. I couldn’t see the full screen any time a keyboard or other interactive screen popped up and there was no way to see any of the text or buttons below the screen. Editing info as I was inputting info was also impossible. This made account set up difficult and I can see this causing high abandonment rates, if not addressed. The overall design is clear and nicely done and I hope to use this app often!
  • Sep 25, 2021

    By Dan Robinson
    The app was difficult to install at first. After the initial success, it worked until the update that added a new state. Then it froze at the splash screen. I uninstalled and reinstalled and the problem was obvious. The progam didn't know which state to choose after the update. I chose my state during the reinstall and it's working properly again.
  • Oct 2, 2021

    By Greg
    Went to open it one evening as I was planning to use it at a show. Thank goodness I checked first. The app froze. I had to uninstall it and reinstall. That prompted me to set the app up again. It now shows two verifications for me. I will still carry my card. It will be really upsetting if I go to use it, it freezes and I can't get into a restaurant or show. This really needs to be looked at and fixed as I see another complaint about this happening. It's easy to use. If it is working.
  • App works well after syncing Oct 12, 2021

    By St Paul Hope
    The app was fairly easy for me to figure out and provided a clear path to fix the situation when my records weren’t found. I am guessing many people will need to use that method to reach out to their state health department and get all records synced up to their phone number and email so they can be found on Docket. For me this took a couple of weeks, then I received an email telling me to log in to Docket again. Developers: when I went back in and performed my search, it just stayed on the same search screen each time rather than taking me to actually see that records had been found. I assume this is on your backlog to fix. It meant that I kept re-running the search with no indication it had completed or found results. Eventually I tried backing out of the search screen and found my records.
  • Docket App Sep 23, 2021

    By JaxsonCash
    Love the App! Most importantly I wasn’t able to get into the App prior an email I received! At first I thought it was a scam. I emailed back I’m not sending my ID you should have my info with the Statefrom the vaccinations for Covid19. I stated anymore info or to verify my info that your a rep. from the State plz call. I must say that you guys are on top of your game! I tried a few times & it wouldn’t work so I was going to try it the next day. The correction was made by Claudia Arredondo. I just realized I emailed you then she called me back! Okay anyway she was amazing! It was so easy my wife had to put in all the site codes ! Thanks again William Leahy
  • Sep 24, 2021

    By dara price
    Setup worked after several failed attempts (I kept seeing a message that my password was too short, when in fact it wasn't). Eventually... success. Month later... much trouble logging in. I had to reset my pw, because the app wouldn't recognize it. I love the app when it works, but it's definitely temperamental.
  • Devs: Please add FaceId/Fingerprint to unlock app? Aug 7, 2021

    By uybkjbftu
    This app is great. Sign in was trivially easy, and now I can see the vaccination records for not just myself, but my spouse and underage kids all in one place, switching between them with just a few taps. The NJ Dept of Health recommended it. Devs, my only request is an option to enable FaceID/Fingerprint scan to unlock the app when you run it for security reasons. For health info, I consider that a must-have. Based on your last release notes, you’ve been working hard to improve this app, and the result is great, so thanks! Just please consider adding this.
  • Oct 18, 2021

    By Michael Guthrie
    It fails often. Difficult to find vax records. It also started failing to start (splash screen freeze) on my phone and my wife's phone. It also needs a way to stay logged in since its messy to have to log in when there is a long line behind you at an event etc. Update: behaved better after deleting app then reinstalling, But more recently I got a booster. Now Docket only shows the booster, apperantly because it created a 2nd account since my booster was administrated at a different location.
  • This app is useless Sep 26, 2021

    By db4zagato
    I have used this app for a period of a few weeks and suddenly it will not open! This is a problem as I live in metro NYC area and without being able to use this app, I have had to rely on using my immunization card which is cumbersome to carry as it does not fit into a mans standard wallet. As I could not open this app, my credit card used to secure a reservation was charged $50. for a no- show fee! Disgusted!!!
  • Docket still not working after IOS 14.8 update on my iphone. Sep 18, 2021

    By Need this to work!
    Once the iphone updated, Docket app stopped opening. Just the blue screen with the Docket logo. I have tried turning off/on my iPhone. No change. I have uninstalled then reinstalled the app from the App Store. Turned phone off/on to reset. I see that it reloads from an icloud icon. Does that mean it is not your newest version with your app update from a day ago? Nothing changes each time I try. Next week I have to prove vaccine status with my NJ school district and now I cannot use this vaccine registry on my device. Please fix the issue or provide info on how to get it to launch correctly. Thank you!
  • Love the idea, trouble with set up design Sep 21, 2021

    By spellcheckqueen
    I am extremely happy that my state is using Docket, however, there were challenges to inputting my info during set up. I couldn’t see the full screen any time a keyboard or other interactive screen popped up and there was no way to see any of the text or buttons below the screen. Editing info as I was inputting info was also impossible. This made account set up difficult and I can see this causing high abandonment rates, if not addressed. The overall design is clear and nicely done and I hope to use this app often!
  • Good idea, such a bad implementation Aug 18, 2021

    By Big Larry Says
    I've been a software designer, developer and manager for more than three decades and I have rarely seen a technology concept that was such a good idea so poorly designed, built and tested. Seems like the marketing people, obviously new graduates from the Imagineering school at Disney, felt that animated squirrels were more important than useful error screens and functional test scripts. Experience with the app from my extended pool of Utah Friends and Family ranged from poor to exasperating with the median results being the ability to create an account, have the app find immunization records, report the same and universally never display them. Mostly showing a pretty blue page with nothing on it except "Immunization Records updated on" xxxx Date. And that's all. No pdf, no display, nada. Through probably 60 trials over the course of fifteen days of various combinations and permutations of app deletion, account deletion and anything else we could think of, that's all we got. Bupkus. We suspect the money folks allotted 80 percent of the dollars to squirrel design, fifteen percent to coding and five percent to quality assurance. Well, ya got what you paid for. Too bad, cuz you could have built a helpful and profitable product instead of an infinite rewrite morass. Sigh.
  • Oct 14, 2021

    By Mike S.
    After many attempts to get my records for a week and help from NJ staff, cannot get anything.This is a disaster, even if a good idea. UPDATE 10/14/21..still very poor.Locked up many times.Uninstalled and reinstalled. Finger print option not recognized, had to go in on Google account to finally access records. Just as easy to pull out card in wallet. note to NJ.DOH..save $$$ and get rid of this.
  • Oct 15, 2021

    By Ed Murphy
    Total junk. Tried to verify, help desk is useless. Useless. Absolutely useless. The only way it allows me to access my records is to send a text or voicemail to a phone number I haven't used in over 3 years. It offers the alternative of having my physician or pharmacist update their records: my doctor's and pharmacies have all indicated that they only have my current (cellphone) number on record. There must be some way to verify my identity other than one defunct landline phone number.
  • Useless Oct 15, 2021

    By OneIJack
    My wife and I received our 3rd vaccine shots over 3 weeks ago. Still our records have not been updated. The app says the last records update was in early August. Refreshing does nothing. We got our shots at CVS and they have verified the state has the vaccinations properly recorded. You’re better off laminating your vax card and scanning it in. Update: one of the other reviewers mentioned that although the app doesn’t reflect the current vax record, it will show in the downloaded pdf. She’s right - I downloaded my pdf and shared it to my email, and it is current. Even that wasn’t working properly. When you hit the download button it just shows the spinner-busy forever. After about a half hour I hit download again and it miraculously displayed my pdf record. Not so much for my wife’s record. That’s been spinning for hours and no pdf. This app is a total fail - the idea was that it would be an easy and verified way to show your vax status. Nope. Also the page that displays the vax status has no identifiers for who it is so a person could very well be showing some other member of their family’s record to enter a space. Terrible app and the states should definitely look elsewhere for an app that works.
  • Sep 23, 2021

    By Christina Conner
    This app doesn't work. It gets as far as texting a code to verify, but then when I input the code, nothing happens. Edit to add: I've been trying every now and then, always the same problem: enter the verification code, hit "done" on the keyboard, nothing happens. Then if I click out, the code is gone again. Worthless app.
  • Very Buggy Oct 18, 2021

    By Spartacus 747
    At first it took days of trial and error in order to get the app to show my vaccination record of two shots. They have my name backwards. My first name is listed as last and last is listed as first. Last week my wife and I received boosters. Her shot appeared on her app the next day. Mine still hasn’t been updated. I logged out then in. It didn’t matter. However, when I click my NJ COVID record in the app I see my record clearly updated with my booster. I contacted the Docket app by email. They responded that I should contact New Jersey. Clearly, New Jersey got it right. I wish Docket would step up and do their job instead of deflecting. What good is an app that you rely upon as evidence of compliance if the app fails at delivering accurate data?
  • Oct 10, 2021

    By Bob Meyer
    The info presented in the app is old. It does not show my latest immunizations (COVID-19 and Influenza). When I press the button to get a PDF of my immunizations, my latest shots DO show up there. I even uninstalled and reinstalled the app, but that didn't help. The info presented in the main display is still out of date. I should mention that I had absolutely no problems getting the app installed and running. If the data it presented was current, I would love this app.
  • Sep 28, 2021

    By Donald Leibner
    Just removed one star. App froze and I had to uninstall/reinstall. Now, after consuming my identity, there are 2 "matches," me & me. Somewhat smooth signup, however some wording at the bottom of some pages, AND some buttons to tap are PARTIALLY OBSCURED by the keyboard, forcing me to guess that I was hopefully tapping on the correct button. NOT a good thing with such sensitive data.
  • Inappropriate Access to Photos Jul 17, 2021

    By zorro2019$
    Signing up took some effort: a pop-up screen kept getting in the way and made it difficult to create the initial password, and it kept complaining that my 9 character password was shorter than the required 8 character minimum (I think it wanted a special character or number, but didn’t say so). After overcoming this road block, I provided the necessary info (name, DOB, etc.) and it correctly found my COVID vaccination info (although it kept reporting “Searching…”). However, I was taken aback when I selected the 3 horizontal lines in the upper-left (settings?) and clicked on the “Docket” in the blue circle and saw my iPhone photos. I’m not sure why the developers need access to this, so I immediately deleted the app. Nice idea, but not ready for prime time!
  • Aug 20, 2021

    By Martin McDermott
    The app does NOT work on my Android phone. Each time I put in the verification codes, there is no where to click to close that screen. Docket then sends me periodic reminders that I haven't completed the registration process. In short, it is USELESS.

No reviews available

No reviews available

  • Docket App Sep 23, 2021

    By JaxsonCash
    Love the App! Most importantly I wasn’t able to get into the App prior an email I received! At first I thought it was a scam. I emailed back I’m not sending my ID you should have my info with the Statefrom the vaccinations for Covid19. I stated anymore info or to verify my info that your a rep. from the State plz call. I must say that you guys are on top of your game! I tried a few times & it wouldn’t work so I was going to try it the next day. The correction was made by Claudia Arredondo. I just realized I emailed you then she called me back! Okay anyway she was amazing! It was so easy my wife had to put in all the site codes ! Thanks again William Leahy
  • Devs: Please add FaceId/Fingerprint to unlock app? Aug 7, 2021

    By uybkjbftu
    This app is great. Sign in was trivially easy, and now I can see the vaccination records for not just myself, but my spouse and underage kids all in one place, switching between them with just a few taps. The NJ Dept of Health recommended it. Devs, my only request is an option to enable FaceID/Fingerprint scan to unlock the app when you run it for security reasons. For health info, I consider that a must-have. Based on your last release notes, you’ve been working hard to improve this app, and the result is great, so thanks! Just please consider adding this.
  • This app is useless Sep 26, 2021

    By db4zagato
    I have used this app for a period of a few weeks and suddenly it will not open! This is a problem as I live in metro NYC area and without being able to use this app, I have had to rely on using my immunization card which is cumbersome to carry as it does not fit into a mans standard wallet. As I could not open this app, my credit card used to secure a reservation was charged $50. for a no- show fee! Disgusted!!!
  • Worked great. Jul 13, 2021

    By 1VK1NYC
    It’s so nice to be able to access records, digitally. I truly believe that this is an essential app to have when working with vaccines. Not to mention the team at Docket is quite responsive and their CEO honestly cares about the work the company is undertaking. The app’s functionality has taken into consideration numerous variables and is flexible enough to remain current with the changing times. I sincerely appreciate the developers of this app and their thoughtful execution of it.
  • Aug 15, 2021

    By Kurt Wurmser
    At first I found Docket frustrating to use. It has improved. Part of the issue was that my name was incorrect on my records which isn't the fault of the app. Docket DOES require an exact match on the name, a search for "Joe Smith" won't work if the records are under "Joseph Smith". I suspect that's a HIPAA requirement. It did what it said it did and can provide a pdf, so that's good.
  • Easy Sep 28, 2021

    By ShelleyNJ
    I am very happy about this. Maybe people will show their actual legal Vaccine document. I am trying to download my vaccine records. They should be two on file. It says nothing available. No one will help me. I’ve tried calling the health department and the numbers where I got the vaccine. I don’t know how this will ever work unless it is accurate. I have sent emails and no one contacts me. I’d like to give it to Stars. Only for the Omai deer
  • Fast and easy. Jul 27, 2021

    By DiazN04
    It was very fast and easy for me. I don’t know if it has to do with being registered through the NJVS but, once I downloaded I followed the directions and filled everything up then you wait maybe a minute. Once you go back you’ll have a check mark, click on your name. Records come right up. It’ll be awesome to be able to download all your immunizations in the near future.
  • Pulls my records AND my kids! Woohoo! Oct 14, 2021

    By I Love Euphonium
    I was able to easily get my immunizations. I was excited when I saw that I could also access my kids’ records. The search found them, but when I tried to open them it kept showing my records and there was no way to switch to theirs. After about 10 minutes I was able to see their records. Pretty great!
  • App works well after syncing Oct 12, 2021

    By St Paul Hope
    The app was fairly easy for me to figure out and provided a clear path to fix the situation when my records weren’t found. I am guessing many people will need to use that method to reach out to their state health department and get all records synced up to their phone number and email so they can be found on Docket. For me this took a couple of weeks, then I received an email telling me to log in to Docket again. Developers: when I went back in and performed my search, it just stayed on the same search screen each time rather than taking me to actually see that records had been found. I assume this is on your backlog to fix. It meant that I kept re-running the search with no indication it had completed or found results. Eventually I tried backing out of the search screen and found my records.
  • Love the idea, trouble with set up design Sep 21, 2021

    By spellcheckqueen
    I am extremely happy that my state is using Docket, however, there were challenges to inputting my info during set up. I couldn’t see the full screen any time a keyboard or other interactive screen popped up and there was no way to see any of the text or buttons below the screen. Editing info as I was inputting info was also impossible. This made account set up difficult and I can see this causing high abandonment rates, if not addressed. The overall design is clear and nicely done and I hope to use this app often!
  • Some discrepancies In the record. Sep 18, 2021

    By Paul Kleeberg
    I reviewed my immunization record and there is a tetanus from three years ago that is missing as well as a influenza vaccination from last year. I tried updating it by dragging down and it didn’t make a difference. So I called my provider to update as instructed in the help section and they showed me that the information that they got from the registry included both of those shots. I am not sure what actions to take to correct that. Otherwise, this is a great app.
  • Great idea! But SMS didn’t work Jul 30, 2021

    By MRSMEB
    I downloaded Docket immediately after learning about it. Both the sign-up process and the immunization record search process included entering a PIN I could supposedly receive via SMS. I double-checked the phone number I provided and it was correct, but no text messages arrived. I used the email option instead and that worked very quickly. My record was found immediately and I’m happy to have a second proof of vaccination conveniently available.
  • Aug 8, 2021

    By Tom Panek
    Revising my previous review. Started the app and did a verification and was able to find my records and display them. A few weeks ago I couldn't show my records, but today when I tried it they were there. Now, because I tried several times I have two sets of records. But now it looks good so I'll give it a 4 star.
  • Aug 17, 2021

    By Gino Lee
    make it possible to delete erroneous/failed search results. I actually ended up with three searches, two of which were erroneous. No way to delete erroneous search results. ended up having to select the 'delete my results', inside docket app, which seems a bit of an overkill. btw, the incorrect search results were due to my clinic accidentally swapping my first and last names.
  • Aug 9, 2021

    By Matthew Gall
    This is an update to my original 1 star review. The developer responded, advised me that there was an update and to try again to register. It work for my wife and myself. I am still having an issue registering my daughter. It gives the last 4 digits to a phone number that I'm not familiar with. Going to keep trying. Thank you.
  • Sep 25, 2021

    By Dan Robinson
    The app was difficult to install at first. After the initial success, it worked until the update that added a new state. Then it froze at the splash screen. I uninstalled and reinstalled and the problem was obvious. The progam didn't know which state to choose after the update. I chose my state during the reinstall and it's working properly again.
  • Oct 2, 2021

    By Greg
    Went to open it one evening as I was planning to use it at a show. Thank goodness I checked first. The app froze. I had to uninstall it and reinstall. That prompted me to set the app up again. It now shows two verifications for me. I will still carry my card. It will be really upsetting if I go to use it, it freezes and I can't get into a restaurant or show. This really needs to be looked at and fixed as I see another complaint about this happening. It's easy to use. If it is working.
  • Sep 24, 2021

    By dara price
    Setup worked after several failed attempts (I kept seeing a message that my password was too short, when in fact it wasn't). Eventually... success. Month later... much trouble logging in. I had to reset my pw, because the app wouldn't recognize it. I love the app when it works, but it's definitely temperamental.
  • Oct 18, 2021

    By Michael Guthrie
    It fails often. Difficult to find vax records. It also started failing to start (splash screen freeze) on my phone and my wife's phone. It also needs a way to stay logged in since its messy to have to log in when there is a long line behind you at an event etc. Update: behaved better after deleting app then reinstalling, But more recently I got a booster. Now Docket only shows the booster, apperantly because it created a 2nd account since my booster was administrated at a different location.
  • Docket still not working after IOS 14.8 update on my iphone. Sep 18, 2021

    By Need this to work!
    Once the iphone updated, Docket app stopped opening. Just the blue screen with the Docket logo. I have tried turning off/on my iPhone. No change. I have uninstalled then reinstalled the app from the App Store. Turned phone off/on to reset. I see that it reloads from an icloud icon. Does that mean it is not your newest version with your app update from a day ago? Nothing changes each time I try. Next week I have to prove vaccine status with my NJ school district and now I cannot use this vaccine registry on my device. Please fix the issue or provide info on how to get it to launch correctly. Thank you!
  • Oct 9, 2021

    By Hunter S. DiCicco
    Docket was extremely promising when I first installed it. Setup was painless, and Docket showed my immunization record. Achieved that result within about five minutes. Months later, I reopened the app to show a relative how convenient it was, and it was not letting me log in. I requested a password reset, but no email came. Unsure of what happened. I reinstalled the app twice, no dice.
  • Improving Sep 4, 2021

    By mgt!!!!!!
    When New Jersey first implemented this app it searched and found my immunization record but there was no way of viewing it. I spent way too much time spinning my wheels pressing every button trying to figure it out. I finally gave up. A few months later I decided to try again. Still did not work. But it’s important at this point. And needs to work. I decided to try updating. And now it seems to work. There should be an automatic update. This app is too important to have been released with bugs that made it useless.
  • Very Buggy Oct 18, 2021

    By Spartacus 747
    At first it took days of trial and error in order to get the app to show my vaccination record of two shots. They have my name backwards. My first name is listed as last and last is listed as first. Last week my wife and I received boosters. Her shot appeared on her app the next day. Mine still hasn’t been updated. I logged out then in. It didn’t matter. However, when I click my NJ COVID record in the app I see my record clearly updated with my booster. I contacted the Docket app by email. They responded that I should contact New Jersey. Clearly, New Jersey got it right. I wish Docket would step up and do their job instead of deflecting. What good is an app that you rely upon as evidence of compliance if the app fails at delivering accurate data?
  • Oct 10, 2021

    By Bob Meyer
    The info presented in the app is old. It does not show my latest immunizations (COVID-19 and Influenza). When I press the button to get a PDF of my immunizations, my latest shots DO show up there. I even uninstalled and reinstalled the app, but that didn't help. The info presented in the main display is still out of date. I should mention that I had absolutely no problems getting the app installed and running. If the data it presented was current, I would love this app.
  • Sep 28, 2021

    By Donald Leibner
    Just removed one star. App froze and I had to uninstall/reinstall. Now, after consuming my identity, there are 2 "matches," me & me. Somewhat smooth signup, however some wording at the bottom of some pages, AND some buttons to tap are PARTIALLY OBSCURED by the keyboard, forcing me to guess that I was hopefully tapping on the correct button. NOT a good thing with such sensitive data.
  • Very limited utility. Not ready for prime time yet. Oct 15, 2021

    By Pratap Paruchuru
    May be it’s not the fault of the app but the system as such but it is frustrating. The system seems to record only my second vaccine shot but not the first. Been in touch with the health department and with the center that administered vaccine multiple times. I was told it will be sorted but unfortunately not after several months. Had a booster nearly 2 weeks ago and that doesn’t show up either. My daughter had her vaccine at s different site and none of her records show up no at all !! Not sure how wide the problem is and others may have good experience but in my case it has been practically useless.
  • Oct 11, 2021

    By Tricia Netland Wencel
    Really difficult to even sign in if you have a hyphenated or double first or last name. Also I suspect having an android is a problem, as the app vanished when I tried to reset my password, after un- and reinstalling, etc etc. but my husband had no problem w his iphone. I had to just sign in via Google. Don't know that I'm going to trust it to open or be there for me when I need it for travel etc.
  • Good idea, such a bad implementation Aug 18, 2021

    By Big Larry Says
    I've been a software designer, developer and manager for more than three decades and I have rarely seen a technology concept that was such a good idea so poorly designed, built and tested. Seems like the marketing people, obviously new graduates from the Imagineering school at Disney, felt that animated squirrels were more important than useful error screens and functional test scripts. Experience with the app from my extended pool of Utah Friends and Family ranged from poor to exasperating with the median results being the ability to create an account, have the app find immunization records, report the same and universally never display them. Mostly showing a pretty blue page with nothing on it except "Immunization Records updated on" xxxx Date. And that's all. No pdf, no display, nada. Through probably 60 trials over the course of fifteen days of various combinations and permutations of app deletion, account deletion and anything else we could think of, that's all we got. Bupkus. We suspect the money folks allotted 80 percent of the dollars to squirrel design, fifteen percent to coding and five percent to quality assurance. Well, ya got what you paid for. Too bad, cuz you could have built a helpful and profitable product instead of an infinite rewrite morass. Sigh.
  • Oct 14, 2021

    By Mike S.
    After many attempts to get my records for a week and help from NJ staff, cannot get anything.This is a disaster, even if a good idea. UPDATE 10/14/21..still very poor.Locked up many times.Uninstalled and reinstalled. Finger print option not recognized, had to go in on Google account to finally access records. Just as easy to pull out card in wallet. note to NJ.DOH..save $$$ and get rid of this.
  • Oct 15, 2021

    By Ed Murphy
    Total junk. Tried to verify, help desk is useless. Useless. Absolutely useless. The only way it allows me to access my records is to send a text or voicemail to a phone number I haven't used in over 3 years. It offers the alternative of having my physician or pharmacist update their records: my doctor's and pharmacies have all indicated that they only have my current (cellphone) number on record. There must be some way to verify my identity other than one defunct landline phone number.
  • Useless Oct 15, 2021

    By OneIJack
    My wife and I received our 3rd vaccine shots over 3 weeks ago. Still our records have not been updated. The app says the last records update was in early August. Refreshing does nothing. We got our shots at CVS and they have verified the state has the vaccinations properly recorded. You’re better off laminating your vax card and scanning it in. Update: one of the other reviewers mentioned that although the app doesn’t reflect the current vax record, it will show in the downloaded pdf. She’s right - I downloaded my pdf and shared it to my email, and it is current. Even that wasn’t working properly. When you hit the download button it just shows the spinner-busy forever. After about a half hour I hit download again and it miraculously displayed my pdf record. Not so much for my wife’s record. That’s been spinning for hours and no pdf. This app is a total fail - the idea was that it would be an easy and verified way to show your vax status. Nope. Also the page that displays the vax status has no identifiers for who it is so a person could very well be showing some other member of their family’s record to enter a space. Terrible app and the states should definitely look elsewhere for an app that works.
  • Sep 23, 2021

    By Christina Conner
    This app doesn't work. It gets as far as texting a code to verify, but then when I input the code, nothing happens. Edit to add: I've been trying every now and then, always the same problem: enter the verification code, hit "done" on the keyboard, nothing happens. Then if I click out, the code is gone again. Worthless app.
  • Inappropriate Access to Photos Jul 17, 2021

    By zorro2019$
    Signing up took some effort: a pop-up screen kept getting in the way and made it difficult to create the initial password, and it kept complaining that my 9 character password was shorter than the required 8 character minimum (I think it wanted a special character or number, but didn’t say so). After overcoming this road block, I provided the necessary info (name, DOB, etc.) and it correctly found my COVID vaccination info (although it kept reporting “Searching…”). However, I was taken aback when I selected the 3 horizontal lines in the upper-left (settings?) and clicked on the “Docket” in the blue circle and saw my iPhone photos. I’m not sure why the developers need access to this, so I immediately deleted the app. Nice idea, but not ready for prime time!
  • Aug 20, 2021

    By Martin McDermott
    The app does NOT work on my Android phone. Each time I put in the verification codes, there is no where to click to close that screen. Docket then sends me periodic reminders that I haven't completed the registration process. In short, it is USELESS.
  • Jul 17, 2021

    By Hal Zenner
    Impossible to register and terrible user interface. Entering birth date is awful ... had to move back month-by-month hundreds of time. Android method didn;t work. .E.g. after entering verification code, there's no prompt to continue???? Stumbled through it after 5 tries, said there were records, then when I tried to view them, nothing showed up. This should be pulled. An embarrassment to the developers.
  • Oct 15, 2021

    By James W.
    Poorly designed app. The pin verification boxes are cut off. I'm older and visually impaired and the app forces you to reduce your screen size to do anything. Even after doing that, the screens don't rotate and I cant get passed the verification stage.
  • Jul 23, 2021

    By toddmoon
    Terrible app. Had to make multiple attempts to get it installed. Finally had to do it on a computer. Finally got installed. Now I get an Unknown Error message when I try to login. This app is non function and a waste of time. Do not waster your time trying to load this program as it does not work. When you first get your card make sure you take a picture of it. I will just have to do this old fashion way and go the health office and have them print off a new card and then I will take a photo it and email it to myself.

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Docket® - Official Immunization Records

Docket® - Official Immunization Records

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