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Disney+

Disney+

Disney

The best of Disney, Pixar, Marvel, Star Wars, and National Geographic

4.3 Ratings 479K+ Reviews 10M+ Downloads

About Disney+

The best of Disney, Pixar, Marvel, Star Wars, and National Geographic
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Ratings & Reviews

4.3
479.4K+ Ratings
  1. 5
    71%
  2. 4
    11%
  3. 3
    5%
  4. 2
    3%
  5. 1
    10%
  • Overall, I Like -though a few improvements would help Jan 12, 2020

    By Rockport, Maine
    I waited for a while before subscribing from Disney Plus for a few bugs to get worked out. Overall I am happy but there are a couple improvements I wish they would work on. First, when trying to rewind a movie with the 10 second rewind button, it usually only works once on my iPad. I have to scroll with my finger to go back, then I also get another push of the 10 second rewind button only to repeat the scrolling... I have not tried the forward button but imagine the same problem. If that is the worse problem I have with bugs then I feel they are headed in the right direction. It is a very minor annoyance for me. The other thing I wish was that Disney had more of their 50’s, 60’s and 70’s live films available. There are many I want to watch again and are not available yet. Hopefully, Disney will continue to add more movies every so often. Monthly would be perfect. I also wish there were more options for breaking down what movies or shows to choose from by preference. I like live filmed older family movies from 3 generations. Sometimes I would like to know more about the stars of the film and what other Disney films they were in, even if the films are not available yet. But, I imagine in time many changes and improvements will be made.
    more
  • Oct 20, 2020

    By Elizabeth Singh
    Disney Plus has amazing shows and movies, especially from my childhood, which I absolutely love. But the reason why I am giving it a 3 star rating is because they need to fix their server. It sucks. The Disney app chooses when it wants to work on my TV. Most of the time there is a blank screen and it never loads. Its really frustrating. I never have this problem with Netflix. I Love Netflix's video server. Come on Disney, with all the money you guys make, you can come out with a better server.
    more
  • My Honest Opinion 👀 (please read) Aug 12, 2020

    By avabella
    Disney+ is a pretty good app especially for hardcore Disney fans. But there are way too many issues for an app that you have to BUY. To begin, the volume quality is the worst for me. My hearing isn’t the best so I tend to turn the volume for things all the way up. I did this on my NEW computer, and NEW iPad and the volume was very low. The iPad volume was a bit better but still not as loud as I wanted and/or anticipated. Furthermore, it keeps recommending the same few amount of shows, movies etc. I want to be able to find new things to watch easier. Don’t get me wrong, I’m a hardcore Hamilton fan and I am pleased to see it on the main page, but everything else keeps getting recommended on and on and on. Continuing from Hamilton, this is not a necessary addition but I would like to see more musicals. It already has Hamilton and Newsies, and I enjoyed them the most out of anything on the app. But like I said this is an option and I know it’s meant for Disney things, that’s just what I want. There are a couple of more issues but I’m going to leave it on this final opinion, which is the 10 second fast forward button. Most of the time when I fast forward with the 10 second button the screen is just frozen. It happens on all of my devices and it’s quite annoying. Using the scroll bar with mostly my finger is not fun. That’s really all I have to say so I hope you, the reader take these notes into consideration. Take care!
    more
  • Good content but the app is very buggy May 7, 2020

    By Jordan Boisley
    The have a lot of great stuff in the app but the app itself has a lot of bugs. When the screen pops up that says new episode, I try to press it but it does nothing. While playing a video, you have to be careful where you touch or else it will exit out of the video even if you touched nowhere near the back button. The play button buffers. Not the video, but the button itself. There are times when I want to pause the video/movie and I can’t because I have to wait for the play button to buffers. Sometimes the app just crashes for almost no reason. I’ll be watching something like The Simpsons and the app will just crash. Don’t get me wrong, it is not a bad app, it just needs some major improvements. They do have a lot of stuff on there. I personally have watch led a lot of their classic movies and the Disney+ originals. I recommend The World According to Jeff Goldblum and High School Musical: The Musical - The Series (i am a big High School Musical fan). I think Disney just needs to make some much needed changes to the app and fix all of the current issues. Also, in my opinion, they should add some of the ABC shows like Once Upon a Time or Blackish or Marvel’s Agents of S.H.I.E.L.D. They should also make certain shows like The Simpsons the original aspect ratio. With certain older shows and movies, you miss some key details showing it in a 16:9 aspect ratio rather a 4:3 aspect ratio.
    more
  • Oct 8, 2020

    By Danny DeVito
    The app works pretty well for the most part, however, I constantly run into a major problem. After watching one or two episodes of any given show, the entire screen will turn gray with a blue line going though the center. The audio continues to play over this gray screen and is quite easily fixed by exiting the app and re-entering. However, the problem is still very bothersome and I would like to see it fixed. EDIT: This no longer happens but this app is still mediocre lol
    more
  • Oct 20, 2020

    By T-NEP MAN
    The content is losing the Netflix rivalry and maybe should negotiate rights with them instead of joining the fight with a likewise floating hulu and ESPN+. However, the main issue is the data usage; after streaming eight (8) films; 31gb of data had been consumed on my new cycle. No such experience has ever occurred on any viewing platform. I mean, outside of a premier subscription to Mulan; what a rip off. The + should mean expect to find something a millinial grew up on or took a child to see.
    more
  • Oct 21, 2020

    By Angel Rosario
    The movies and shows are great and theres a lots of classic movies. But it buffers to much. Even if you download the show or movie it buffers. It will not continue to next episode. Uses a lot of data. And i mean a lot of data. Needs a lot of work. To compete with other streaming services.
    more
  • Oct 6, 2020

    By Stephanie Leenhouts
    First, I LOVE DISNEY. It pains me to give a one star review. However, I can't take the "unable to connect to Disney+" error anymore!! EVERYTIME I try to open it on my phone this error happens. My phone is not that old, I have a Galaxy S10 that I update when necessary. It also happens on my TV, four out of five times I try to open. What is the point of paying for this streaming service, when I can't even open it to enjoy it??
    more
  • Oct 17, 2020

    By Cory Penner
    Does NOT run well. Poor content layout... Disney's produced a ton of stuff over time, but they made it so damn frustrating to browse thru it all. Lately I've been paying 10 bucks a month just so I know I always have access to The Simpsons...and they couldn't land Futurama in the process?? To sum the whole experience up into one word is too easy and not a surprise either: Disappointment.
    more
  • Oct 15, 2020

    By Jeremiah Bonelli
    Disney plus has been freezing, taking forever to load and rebooting just about every time I go to play something for my child it's been happening for a little over a week now and I'm starting to lose my patience and just about ready to drop my subscription if it keeps. The app was perfect up until about a week ago so this review is for Disney plus update this app across all platforms or get rid of it because it sucks And there's way too many other streaming services out there. and free at that
    more

No reviews available

  • Absolutely love it!!! Nov 15, 2019

    By JJ1989$
    I LOVE this app and have really enjoyed introducing my kiddos to all of the classics! I feel like I am a kid again and am in 7th heaven when I come home and ALL of the Disney movies are just waiting for me! My kids love it and everyone has a new favorite show. All of our other streaming services have officially been forgotten so thank you Disney for saving my hard earned money and for putting all of the most amazing movies in one place!! Please do not remove older shows due to older views and fear of offending people. I love all Disney movies and appreciate them for what they were and acknowledge that views have drastically changed over the decades. Some items may be offensive, even to me as a African American woman but as so many other have pointed out these are better used as talking points for our children. We cannot alway run from the offensive history that we have, it happened, and it is better to learn from it than pretend like it has always been perfect (which it is far from perfect today). Also, I really hope we can an area that shows what we are “currently watching” and when I open up the movie it could have the bar that shows how much was completed. I know we have a “watchlist” but it doesn’t help having to search each time.
    more
  • What I love most about Disney +! Sep 3, 2020

    By NagolCraft 2
    “I Love how Disney + has all of the Star Wars movies, TV shows. I also love how Disney + has almost every Marvel movie, and I hope they are all on there someday! I also really like that Disney+ has all of the Disney TV shows, from the 90s, and all the way too 2020!! However, and I’m sure that you know this, but I hope that Disney + get the movies, The Incredible Hulk, Spiderman Homecoming, and I’m pretty sure that Disney+ will add Spiderman Far From Home, Dog With a Blog, and anything Else do you have yet to add. Oh, and how could I forget that the first thing I thought of when I heard of Disney+ was, I really hope that there are no adds, or commercials like, the app Disney Now, and I am glad that there aren’t any. I’m also looking forward to more movies, and shows, that Disney+ will create in the future. I think you’re doing a great job with all of your Disney+ originals, and I can’t wait for more. I also like how Disney+ is only $6,99 per week! Even thorough I got it for free, for an entire year, through Verizon. I’m also shocked that a streaming service like Disney+ would ever be created, but I’m so glad it was, and I couldn’t ask for anything better, then, Disney +! And this show’s every reason that I rated Disney +, five stars!”
    more
  • Forget Netflix Nov 17, 2019

    By chelsmystique
    Just kidding.. but really Disney+ may be a competitor to Netflix but since I started my free trial & now Verizon promotion subscription - my family & I have been watching Disney+ non-stop. Of course being that this is a new app there are some small bugs but nothing that isn’t going to deter a Disney fan from loving this app anyway! Some of the movies listed aren’t available until certain dates like January 1, 2020 or sometime in April but it’s not all of the movies and I think for the most part most the hit movies are available to watch. It would be nice to have an open platform with all the movies available but you know what? For only $6.99 a month you can’t beat that. Thank you Disney for being a millennial-friendly subscription - all your movies especially Pixar have grown with my generation in mind. We appreciate you! If you have a Verizon unlimited plan definitely enroll in the Disney+ promotion it is so worth it not only for those of you who have children but sometimes us adults need some Disney magic in our lives as well - pretty sure Walt Disney himself said something of that sort at one point. Don’t come for me if he didn’t but I’m pretty sure he did :)
    more
  • Stop being stupid people just enjoy the app. Nov 18, 2019

    By qwbtr123
    The app is perfect, but these crazy reviewers are the boneheads ..look people right now there is no feature of “what I watched last “ or history the app would slow down you want that go back to netflix and stay there. Just because you can add 7 people to your account is does not always mean you should. You really trust those 7 people with your account info? Remember only 4 streams allowed and You have should known that you have to have control over these devices. If your password gets changed it will be your fault deal with it. Then you free phone deal will not matter at all. The movies could and will edited if Disney sees fit you should have know this. 4.3 ? No no no 5.5 and nothing else . The app engine is pure and clean cues up easy , logo guides are clear to understand and easy find. Pick Your items then play them from the largest Disney library of gems no worries 🎥🎧🎬 Before anymore stupid comments or ideas come to past here read FQA page please! To anyone else read the fine print know what you paying for people. This pure Disney can not get any better than that nuff said . 🇬🇧🎸🔥
    more
  • Disney+ deserves five stars Jul 8, 2020

    By Abby the fun girl
    Hi please listen. Do do you ever wanna watch Disney movies or tv stows but you don’t know what do you want to watch or do you ever want options between Star Wars or Marvel? If you have that problem then I have a solution for you get Disney+! I have Disney+ and I love it! One reason why I love it is because I can have it on my tv iPod, iPad, or phone. Also if my sister is watching tv and I want to watch Disney+ then I can go on my iPad and watch. It’s awesome!! Another reason why I love Disney+ is because I can choose from so many different Disney movies or tv shows. Also I can watch all shows like Hannah Montana. Here’s one more reason why Disney+ is awesome. The quality is excellent! It’s super cheap and it’s so great. What I mean is there’s so many movies and TV shows I can watch and it’s not a lot of money. I can watch a new Marvel movie without going to the store and paying for that movie to buy it. I Disney+ I can just watch it and there’s more options! I can just watch the movie the fort so I remember and then watch that new movie so I can remember what happened before! Thanks for reading this and I hope you love Disney+ like me.
    more
  • Overall, I Like -though a few improvements would help Jan 12, 2020

    By Rockport, Maine
    I waited for a while before subscribing from Disney Plus for a few bugs to get worked out. Overall I am happy but there are a couple improvements I wish they would work on. First, when trying to rewind a movie with the 10 second rewind button, it usually only works once on my iPad. I have to scroll with my finger to go back, then I also get another push of the 10 second rewind button only to repeat the scrolling... I have not tried the forward button but imagine the same problem. If that is the worse problem I have with bugs then I feel they are headed in the right direction. It is a very minor annoyance for me. The other thing I wish was that Disney had more of their 50’s, 60’s and 70’s live films available. There are many I want to watch again and are not available yet. Hopefully, Disney will continue to add more movies every so often. Monthly would be perfect. I also wish there were more options for breaking down what movies or shows to choose from by preference. I like live filmed older family movies from 3 generations. Sometimes I would like to know more about the stars of the film and what other Disney films they were in, even if the films are not available yet. But, I imagine in time many changes and improvements will be made.
    more
  • Great content. App interface needs work Sep 19, 2020

    By =emuJuice=
    My entire family has been enjoying the variety of great content. The service has also been steady and reliable for us, with only one or two glitches over a few months now. However, the app/ Apple TV interface could use some improvement... My kids are young enough that I don't really want them to have complete access. Its great that they can have their own profiles with limits, but if it exists I've yet to find a way to prevent them from just using my profile. (We mostly steam via Apple TV in case it differs) Further, there is little to no useful history. Yes the continue watching was tweaked, but it is still far from enough. How hard world it be to provide a simple list with thumbnails of everything a profile has watched and when, preferably sortable but at least in reverse chronological order? (As a software developer that's rhetorical. Its easy!) That would let me monitor kids use of my profile (until it's protected as it should be) as well as see what they're watching in their own profiles. It also should not be hard to add a watched count and last watched on date to any show I go to the details of, and a progress bar for anything partially watched. This is basic stuff that should already be in your database. Let me see it too please!
    more
  • One major thing missing & Please don’t change movies! Nov 13, 2019

    By troicole
    I love how they have ALL the Disney Chanel Originals which was the biggest thing I was wanting. I’ve only been exploring for a little while but it has sooo much. I am frustrated with not having a “currently watching” list though, that is a pretty necessary thing when I stop watching for a bit I don’t want to have to re-search for my show. That is the only reason it is not 5 stars. One last thing is I’ve read that some older movies may be censored due to racial or ethnic jokes/slurs or whatever. I really hope they DO NOT do this because that is not only changing beloved movies and shows it is an attempt to alter history. Whether it is approved of or not in today’s society it is a fact that people thought differently in former years and it shows in how they made everything from film to art to books. If there is concern on how it will affect today’s children then it should be seen as a conversation point not something to remove, and if it offends adults then they have the right not to watch it same as we all do for anything. If censoring must be done then make it optional so that those who want to watch the shows in their entirety can freely do so. Having a commentary or intro series for each explaining the societal and cultural environment of the time would be welcome
    more
  • Getting better Nov 27, 2019

    By chr1scastl3
    Addendum: They added a continue watching and a recommended for you. Increased to 4 stars, now just waiting for new content to see how it goes. I got this app for the bew star wars stuff coming out which is awesome. And it has things from the vault, old cartoons. It has sub sections: star wars/disney/marvel etc. that being said. Theirs things to work on. Theirs no continue watching, you need to either add it to your current watch to the watchlist or search every time. And it wont always remember where you left off especially for shows itll just replay ep 1 however i havent had this issue with movies, it remembers my place most times. It freezes often requiring you to close and reopen the app(ps4) havent had freeze issues on tablet. Itll also freeze and then go back a minute replaying things as it tries to correct itself. The current library is very limited to older disney movies. As i believe other streaming oroviders have current contracts for certain movies they prolly wont be able to add them to disney+ till other hulu/netflix movies are done with their contracts example is a limited marvel movie selection. They have plans to add more shows/movies so i think itll be like netflix where they add and remove shows and movies. When its less buggy I’ll prolly give it 4-5 stars at that time.
    more
  • Oct 8, 2020

    By H Miller
    Mostly great app. One suggestion for a fix. When playing a video from the "continue watching" section, there is no way to get to a list of episodes and seasons. This causes problems when watching shows using more than one profile in the household. We frequently have to stop the show that starts playing, then search for the show elsewhere in the app to figure out which episode is next. Please add a link to the episode list.
    more
  • Oct 20, 2020

    By Elizabeth Singh
    Disney Plus has amazing shows and movies, especially from my childhood, which I absolutely love. But the reason why I am giving it a 3 star rating is because they need to fix their server. It sucks. The Disney app chooses when it wants to work on my TV. Most of the time there is a blank screen and it never loads. Its really frustrating. I never have this problem with Netflix. I Love Netflix's video server. Come on Disney, with all the money you guys make, you can come out with a better server.
    more
  • My Honest Opinion 👀 (please read) Aug 12, 2020

    By avabella
    Disney+ is a pretty good app especially for hardcore Disney fans. But there are way too many issues for an app that you have to BUY. To begin, the volume quality is the worst for me. My hearing isn’t the best so I tend to turn the volume for things all the way up. I did this on my NEW computer, and NEW iPad and the volume was very low. The iPad volume was a bit better but still not as loud as I wanted and/or anticipated. Furthermore, it keeps recommending the same few amount of shows, movies etc. I want to be able to find new things to watch easier. Don’t get me wrong, I’m a hardcore Hamilton fan and I am pleased to see it on the main page, but everything else keeps getting recommended on and on and on. Continuing from Hamilton, this is not a necessary addition but I would like to see more musicals. It already has Hamilton and Newsies, and I enjoyed them the most out of anything on the app. But like I said this is an option and I know it’s meant for Disney things, that’s just what I want. There are a couple of more issues but I’m going to leave it on this final opinion, which is the 10 second fast forward button. Most of the time when I fast forward with the 10 second button the screen is just frozen. It happens on all of my devices and it’s quite annoying. Using the scroll bar with mostly my finger is not fun. That’s really all I have to say so I hope you, the reader take these notes into consideration. Take care!
    more
  • Good content but the app is very buggy May 7, 2020

    By Jordan Boisley
    The have a lot of great stuff in the app but the app itself has a lot of bugs. When the screen pops up that says new episode, I try to press it but it does nothing. While playing a video, you have to be careful where you touch or else it will exit out of the video even if you touched nowhere near the back button. The play button buffers. Not the video, but the button itself. There are times when I want to pause the video/movie and I can’t because I have to wait for the play button to buffers. Sometimes the app just crashes for almost no reason. I’ll be watching something like The Simpsons and the app will just crash. Don’t get me wrong, it is not a bad app, it just needs some major improvements. They do have a lot of stuff on there. I personally have watch led a lot of their classic movies and the Disney+ originals. I recommend The World According to Jeff Goldblum and High School Musical: The Musical - The Series (i am a big High School Musical fan). I think Disney just needs to make some much needed changes to the app and fix all of the current issues. Also, in my opinion, they should add some of the ABC shows like Once Upon a Time or Blackish or Marvel’s Agents of S.H.I.E.L.D. They should also make certain shows like The Simpsons the original aspect ratio. With certain older shows and movies, you miss some key details showing it in a 16:9 aspect ratio rather a 4:3 aspect ratio.
    more
  • Oct 8, 2020

    By Danny DeVito
    The app works pretty well for the most part, however, I constantly run into a major problem. After watching one or two episodes of any given show, the entire screen will turn gray with a blue line going though the center. The audio continues to play over this gray screen and is quite easily fixed by exiting the app and re-entering. However, the problem is still very bothersome and I would like to see it fixed. EDIT: This no longer happens but this app is still mediocre lol
    more
  • Oct 18, 2020

    By Chris Smith
    The content is great, but the service needs work. This is the only app that will buffer the stream in the middle of playback and as soon as it resumes, the sound quality and volume level changes dramatically. It doesn't matter if it is an episode or a movie. It happens on any phone or tablet in our house - over wifi or cellular. Netflix, HBO Max, Hulu, and Vudu don't have this issue on the same devices.
    more
  • Oct 17, 2020

    By Cory Penner
    Does NOT run well. Poor content layout... Disney's produced a ton of stuff over time, but they made it so damn frustrating to browse thru it all. Lately I've been paying 10 bucks a month just so I know I always have access to The Simpsons...and they couldn't land Futurama in the process?? To sum the whole experience up into one word is too easy and not a surprise either: Disappointment.
    more
  • Oct 15, 2020

    By Jeremiah Bonelli
    Disney plus has been freezing, taking forever to load and rebooting just about every time I go to play something for my child it's been happening for a little over a week now and I'm starting to lose my patience and just about ready to drop my subscription if it keeps. The app was perfect up until about a week ago so this review is for Disney plus update this app across all platforms or get rid of it because it sucks And there's way too many other streaming services out there. and free at that
    more
  • Oct 17, 2020

    By HatsonBoats58 Woo
    I love Disney+ overall, and the only reason I am giving this rating is the downloading. I mainly use it on trips to places were I need to download shows, but downloading is impossible. First off it takes forever to download even one show. Second I can't turn off my phone or go to the home screen or close the app as it gives me an error about the network. This is really annoying and I hope it gets fixed.
    more
  • Great service bad app Apr 27, 2020

    By gjygbb
    As a streaming service Disney plus is very good but as an app it is bad. This is not a review of the service but a review of the app. One of my points for Disney plus being a bad app is that it crashes randomly and will not open for a bit after it crashes. Recently my power went out and since I had a lot of stuff downloaded on Disney plus I thought I would watch that until my power got back on. But when I opened the app it went to a dark blue screen and then crashed I tried again but the same happened. Then I tried to restart my iPad and try again. When I opened up Disney plus after I restarted my iPad the same thing happened. So instead of using Disney plus I had to use Netflix. When my power got back on I had to delete Disney plus and redownload almost 100GB of shows and movies. The reason I’m writing this is because just now a few days after I I redownloaded Disney plus and all my shows and movies the same thing is happening I thought it would be solved with the new update but no. I have not found any way to stop this and I am very mad. Disney plus needs to put more work into there app and it’s quality control. If anyone from Disney plus is reading this please help me and thank you to every one who has read this.
    more
  • Surprised Jan 25, 2020

    By beebo11
    Update: So somehow as you watch content it is saved into documents and data. I have no content downloaded within the app but somehow over 6GB of documents and data?? Also it shows multiple episodes downloaded in the storage setting view of the iPhone that aren’t downloaded within the Disney plus app itself. After deleting those episodes that aren’t downloaded but somehow are, there was still over 590MB of documents and data. I deleted and reinstalled the app and it had mere kb of data. As I start watching content again, the documents and data keeps increasing, what gives? I have tons of other streaming apps that don’t do this, it’s a major hassle, please fix! Original review:Lots of things already available. The menus and selection content loads quickly and the playback quality is very good. Also tried it on the Roku and it also looks way better than every other streaming app I have. Things load and begin to play quickly. They have a search function but they also have multiple ways of categorizing so you can get to what you want pretty quickly as well. So far it’s working and looking great, have to see how it does when millions of people are using it at the same time.
    more
  • Oct 20, 2020

    By T-NEP MAN
    The content is losing the Netflix rivalry and maybe should negotiate rights with them instead of joining the fight with a likewise floating hulu and ESPN+. However, the main issue is the data usage; after streaming eight (8) films; 31gb of data had been consumed on my new cycle. No such experience has ever occurred on any viewing platform. I mean, outside of a premier subscription to Mulan; what a rip off. The + should mean expect to find something a millinial grew up on or took a child to see.
    more
  • Oct 21, 2020

    By Angel Rosario
    The movies and shows are great and theres a lots of classic movies. But it buffers to much. Even if you download the show or movie it buffers. It will not continue to next episode. Uses a lot of data. And i mean a lot of data. Needs a lot of work. To compete with other streaming services.
    more
  • Oct 6, 2020

    By Stephanie Leenhouts
    First, I LOVE DISNEY. It pains me to give a one star review. However, I can't take the "unable to connect to Disney+" error anymore!! EVERYTIME I try to open it on my phone this error happens. My phone is not that old, I have a Galaxy S10 that I update when necessary. It also happens on my TV, four out of five times I try to open. What is the point of paying for this streaming service, when I can't even open it to enjoy it??
    more
  • Love hate relationship Jan 15, 2020

    By ian is on time
    First off I love all the amazing movies from the past and The Mandalorian Is soooo good! But recently the customer service has been sub par. On all my devices, as of two days ago after the few months it has been working fine is no longer working when on my home Wifi. Restarted router, uninstall reinstall all apps and support says it’s a WiFi issue. To test that theory I wold start a vid on data then quickly switch to WiFi and it works fine... I would even Fast forward/rewind pause and play to make sure it wasn’t just saved buffer and it all worked just fine. When I would exit out and try to resume the vid it then gave me an error message saying not able to connect... all customer service continues to do is say it is something on my and even after stating the facts then has yet to respond or give any details even requested a call back they said some one would respond in 10 days... My computer can stream just fine when on WiFi when I stream through there website so this is another indicator this is an app issue but no one wants to look into it or address this it seams. If they would make more of an effort I would not write this review. 100 some bucks isn’t a big deal for a year but it’s the principle of lack of accountability and assistance. A few other friends scattered around my town and local towns have had the same issue...
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  • Charged twice May 29, 2020

    By Julieta Conte
    I have been charged twice for the same account since December of 2019. One payment is being withdrawn from Apple and the other from Google Play which never has my information on the first place(with different billing dates), I repeat, FOR THE SAME DISNEY+ ACCOUNT. I called Disney+ to get an answer and they kept telling me that it wasn’t their problem and that SOMEHOW Google got my information (email and credit card number) and that even though they were accepting two different payments methods FOR THE SAME EXACT ACCOUNT, they couldn’t do anything. That I had to call Google Play and tell them that I was being charged from Apple too and ask them for my money back. I called Google and they told me that my report for a refund didn’t meet their policy and that for them, this one was the only payment method for the Disney+ and that I needed to call Disney+ (which I already did but they kept tossing the ball to Google or Apple). Then I called Apple and guess what... THEY SAID THE SAME THING, that they are not connected to Google Play and they cannot give me a refund. I don’t know what else to do, I realized that this happened to so many people and they still don’t have an answer. Disney+ is authorizing payments from two different sites for the same service/account and not doing anything to solve the problem.
    more

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