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CSL Plasma

CSL Plasma

CSL PLASMA INC.

Good for You. Great for Life.

3.9 Ratings 2K+ Reviews 500K+ Downloads

Ratings & Reviews

Write a Review
  • Nov 8, 2021

    By A Hand Full Of Josh
    Good app BUT I can't do the health question because my QR code is half blacked out. Then I have to use the kiosk and lose my place in line. Please fix. Now I have to wait behind all these people who don't use the app. Plus I was in front of them. Extra hour added on, I have work and this doesn't make anything helpful or better...
  • pretty worth it all things considered Mar 30, 2021

    By itsyagirl6573
    definitely a beneficial thing for regular donors. I like getting able to see all my information easily, and the added benefit of the points adding up towards more money. my biggest complaint would be then taking out the option to exchange 500 points for $5. It takes so long to get up to 1,000 points for $10. I understand from the company’s pov, they want people to have an added incentive to donate more. but considering a significant amount of their “customers” are low on finances, it would just be something nice that they could’ve kept for those of us that struggle a little more & could use an extra $5 every now and then. Other than that, love the app!
  • App is worth it Oct 28, 2021

    By Matt's Reviews27
    This app is pretty nice and provides a lot of helpful information about your donations, earnings, patients treated by donations, and even a history of your vitals from visits. One of my favorites is a display of the best times to donate based on how busy they are. It does a good job and getting you to want to donate again. I’d love to see the amount of plasma I gave and the time it took added to my visit summaries, since this will help me see how efficient I am. I’d also love the health questionnaire to be integrated to the app and not just a link taking you to another link. Still, I really like how much they’ve put into this app and it makes me want to stick with CSL!
  • The app is very well set up, although slightly buggy at times Sep 18, 2021

    By WalkerDude7
    When I downloaded the app I was able to find things very quickly and it had a good range of information accessible, however on occasion certain features have not worked for me such as the find nearest location feature and the feature to see approximate wait times. Over all a lot nicer than I was expecting and is a convenient and easy to navigate app!
  • Nov 17, 2021

    By Lori Westerfield Nottestad
    So far it's been a pretty good app it does have some flaws. it does not explain exactly or give you the proper one word for you to choose an option, which is frustrating. it needs to be more precise with the one word options.
  • Nov 16, 2021

    By Vanessa Juarez
    I ABSOLUTELY LOVE THE APP SO EASY TO USE - SAVES ME SO MUCH TIME THEN DEPENDING ON THE LOCATION I'M IN AND OUT WITHIN 1½ THE ONLY THING THAT SUPER SUCKS IS THAT WHEN MY PULSE IS AT 101 ONLY 1 DAM PT OFF THEY SEND ME HOME BUT THAT'S NOT THE APPS FAULT LOL
  • Such an upgrade! Aug 15, 2020

    By belaisbelam
    The upgrade to the app was absolutely necessary. I'm glad it's finalized. All the information donors normally have for the medical screeners, nurses, and phlebotomists are answered on the app. What a convenience. The only thing I wish was different was no hyperlink when trying to check your debit card balance. Otherwise, amazing! Well done.
  • Handy! Useful! Aug 11, 2020

    By Otto WildCat Fan
    This App is great! It keeps all of your donation history in one place and is easy to access. Plus you can monitor everything from your iGive points to your health history. It doesn’t have all of its features active yet but it’s already a useful tool.
  • Nov 23, 2021

    By Dana Tillman
    Its a super easy process. Nice and caring staff. The app is easy to use lets me know when i can donate and how much i have recieved so i can stay on track
  • Next Donation Date Availble Apr 15, 2021

    By Ironmandank
    My app will not update my next available date to donate. Everything else updates and I have the most up to date app downloaded. Other than that. I love the app and questionnaire to speed up the process
  • Nov 8, 2021

    By A Hand Full Of Josh
    Good app BUT I can't do the health question because my QR code is half blacked out. Then I have to use the kiosk and lose my place in line. Please fix. Now I have to wait behind all these people who don't use the app. Plus I was in front of them. Extra hour added on, I have work and this doesn't make anything helpful or better...
  • pretty worth it all things considered Mar 30, 2021

    By itsyagirl6573
    definitely a beneficial thing for regular donors. I like getting able to see all my information easily, and the added benefit of the points adding up towards more money. my biggest complaint would be then taking out the option to exchange 500 points for $5. It takes so long to get up to 1,000 points for $10. I understand from the company’s pov, they want people to have an added incentive to donate more. but considering a significant amount of their “customers” are low on finances, it would just be something nice that they could’ve kept for those of us that struggle a little more & could use an extra $5 every now and then. Other than that, love the app!
  • App is worth it Oct 28, 2021

    By Matt's Reviews27
    This app is pretty nice and provides a lot of helpful information about your donations, earnings, patients treated by donations, and even a history of your vitals from visits. One of my favorites is a display of the best times to donate based on how busy they are. It does a good job and getting you to want to donate again. I’d love to see the amount of plasma I gave and the time it took added to my visit summaries, since this will help me see how efficient I am. I’d also love the health questionnaire to be integrated to the app and not just a link taking you to another link. Still, I really like how much they’ve put into this app and it makes me want to stick with CSL!
  • The app is very well set up, although slightly buggy at times Sep 18, 2021

    By WalkerDude7
    When I downloaded the app I was able to find things very quickly and it had a good range of information accessible, however on occasion certain features have not worked for me such as the find nearest location feature and the feature to see approximate wait times. Over all a lot nicer than I was expecting and is a convenient and easy to navigate app!
  • Nov 17, 2021

    By Lori Westerfield Nottestad
    So far it's been a pretty good app it does have some flaws. it does not explain exactly or give you the proper one word for you to choose an option, which is frustrating. it needs to be more precise with the one word options.
  • Nov 16, 2021

    By Vanessa Juarez
    I ABSOLUTELY LOVE THE APP SO EASY TO USE - SAVES ME SO MUCH TIME THEN DEPENDING ON THE LOCATION I'M IN AND OUT WITHIN 1½ THE ONLY THING THAT SUPER SUCKS IS THAT WHEN MY PULSE IS AT 101 ONLY 1 DAM PT OFF THEY SEND ME HOME BUT THAT'S NOT THE APPS FAULT LOL
  • Such an upgrade! Aug 15, 2020

    By belaisbelam
    The upgrade to the app was absolutely necessary. I'm glad it's finalized. All the information donors normally have for the medical screeners, nurses, and phlebotomists are answered on the app. What a convenience. The only thing I wish was different was no hyperlink when trying to check your debit card balance. Otherwise, amazing! Well done.
  • Handy! Useful! Aug 11, 2020

    By Otto WildCat Fan
    This App is great! It keeps all of your donation history in one place and is easy to access. Plus you can monitor everything from your iGive points to your health history. It doesn’t have all of its features active yet but it’s already a useful tool.
  • Nov 23, 2021

    By Dana Tillman
    Its a super easy process. Nice and caring staff. The app is easy to use lets me know when i can donate and how much i have recieved so i can stay on track
  • Next Donation Date Availble Apr 15, 2021

    By Ironmandank
    My app will not update my next available date to donate. Everything else updates and I have the most up to date app downloaded. Other than that. I love the app and questionnaire to speed up the process
  • Nov 23, 2021

    By Donald Re
    The app would not load and the person who referred me did not get credit for me going. I called multiple times and never got calls back to help. Once I got app to download it kicks me out randomly. Super frustrating and would not recommend
  • Nov 24, 2021

    By jo moral
    Horrible Horrible app...does not have a balance page.. it gives me instructions on how to get there to view my balance and transactions but once there....nothing... in rewards page there is no cash out option... fix it!!
  • They lie and cheat you Oct 3, 2020

    By JahDiddat
    I had a referral that I brought in and was told I would receive $25, then after he was done they said I would receive it in points for the app, I have been waiting and asking repeatedly when I would receive the points and keep getting the run around on top of them getting an attitude with me. My referral has donated about 4 times since then and I still haven’t received any kind of compensation. We both are going to start donating at octapharma plasma starting next week, and I suggest anyone who doesn’t like being played or lied to should not go to CSL plasma on Tropicana in Las Vegas,NV.
  • Nov 19, 2021

    By Kia Waters
    After I finish my questionnaire my QR scan is blacked out looks like ink has been spilled over it I can't use that so I have to go to the kiosk and lose my spot I've reported it and nothing has been done about it I see I'm not the only one who's qr-code as half blacked out by ink
  • Scam!!! Nov 22, 2020

    By EveryNicknameTaken13
    The app when first downloaded advertises that if you weigh over 200 pounds and donate 2 times per week for for weeks that you can earn $700 for new donors. This is false advertising. I met the above criteria and got paid $75 for my first 5 donation, with $46 on my sixth donation. The app showed no special programs to be in to get the $700 for the first month. After speaking with my center’s manager about this, they stated you had to be in a special program but could not prove what it was. Plasma is worth millions to people that need it, but the donors are getting shafted.
  • Csplasma Oct 18, 2021

    By bloomroofing matt
    I went there around 5 pm first time in Jackson Michigan. I go in to donate and finally after this rude lady looks at me yells at me to get mask on . The place didn’t have sign saying to wear one so I put one on then got back in line then she says what you doing here said was told to come down she gets mad and says oh no you can’t get donated today all rude about it think lady should b fired .. I said no problem b here tomorrow said yeah come tomorrow all mean like and make sure here after 7 am so that first appearance at cslplasma will see tomorrow
  • Nov 7, 2021

    By Sharrie Underwood
    Every time I use the app to complete my health history questionnaire, the qr code comes up distorted. I always have to use the kiosk at the plasma center anyway. The app is useless.
  • Nov 18, 2021

    By Bree Fitzpatrick
    Same issues as everyone else it's not updating its self and you don't ever hear back if you put a complaint in and it doesn't get fixed
  • Nov 3, 2021

    By King Carter
    Your survey section is biased the last 3x I went to donate at your center it wasn't good talking when there are available seats, some people can't stick just make it unbiased so you can get real honest feed back
  • Terrible Mar 3, 2021

    By DeeBrownLTD
    I hate the app. It works when you get it but it malfunctions when you try to download obtain money from rewards points. I had 18,000 points and received $250. However I got another 7000 points and when I submitted it for $70, it never came. That was a week ago. I didnt even get my plasma payout until I made a complaint last week. No one could help me with my rewards issue. Not corporate. Not the center. Not the customer service line. CSL Plasma is the WORST if you have an issue.

No reviews available

No reviews available

  • Nov 16, 2021

    By Vanessa Juarez
    I ABSOLUTELY LOVE THE APP SO EASY TO USE - SAVES ME SO MUCH TIME THEN DEPENDING ON THE LOCATION I'M IN AND OUT WITHIN 1½ THE ONLY THING THAT SUPER SUCKS IS THAT WHEN MY PULSE IS AT 101 ONLY 1 DAM PT OFF THEY SEND ME HOME BUT THAT'S NOT THE APPS FAULT LOL
  • Handy! Useful! Aug 11, 2020

    By Otto WildCat Fan
    This App is great! It keeps all of your donation history in one place and is easy to access. Plus you can monitor everything from your iGive points to your health history. It doesn’t have all of its features active yet but it’s already a useful tool.
  • Nov 23, 2021

    By Dana Tillman
    Its a super easy process. Nice and caring staff. The app is easy to use lets me know when i can donate and how much i have recieved so i can stay on track
  • Pretty gud Dec 12, 2020

    By Ketchupmaster
    Plasma hah People complaining about “only” making $50 an HOUR for sitting and twiddling their thumbs should probably find something else to complain about.
  • Sep 19, 2021

    By Adrian Mcneil
    The only issue I have incountered is the app wouldn't let me check my balance or do the questionair. Today is the first time this has happen.
  • pretty worth it all things considered Mar 30, 2021

    By itsyagirl6573
    definitely a beneficial thing for regular donors. I like getting able to see all my information easily, and the added benefit of the points adding up towards more money. my biggest complaint would be then taking out the option to exchange 500 points for $5. It takes so long to get up to 1,000 points for $10. I understand from the company’s pov, they want people to have an added incentive to donate more. but considering a significant amount of their “customers” are low on finances, it would just be something nice that they could’ve kept for those of us that struggle a little more & could use an extra $5 every now and then. Other than that, love the app!
  • App is worth it Oct 28, 2021

    By Matt's Reviews27
    This app is pretty nice and provides a lot of helpful information about your donations, earnings, patients treated by donations, and even a history of your vitals from visits. One of my favorites is a display of the best times to donate based on how busy they are. It does a good job and getting you to want to donate again. I’d love to see the amount of plasma I gave and the time it took added to my visit summaries, since this will help me see how efficient I am. I’d also love the health questionnaire to be integrated to the app and not just a link taking you to another link. Still, I really like how much they’ve put into this app and it makes me want to stick with CSL!
  • The app is very well set up, although slightly buggy at times Sep 18, 2021

    By WalkerDude7
    When I downloaded the app I was able to find things very quickly and it had a good range of information accessible, however on occasion certain features have not worked for me such as the find nearest location feature and the feature to see approximate wait times. Over all a lot nicer than I was expecting and is a convenient and easy to navigate app!
  • Nov 17, 2021

    By Lori Westerfield Nottestad
    So far it's been a pretty good app it does have some flaws. it does not explain exactly or give you the proper one word for you to choose an option, which is frustrating. it needs to be more precise with the one word options.
  • Such an upgrade! Aug 15, 2020

    By belaisbelam
    The upgrade to the app was absolutely necessary. I'm glad it's finalized. All the information donors normally have for the medical screeners, nurses, and phlebotomists are answered on the app. What a convenience. The only thing I wish was different was no hyperlink when trying to check your debit card balance. Otherwise, amazing! Well done.
  • Next Donation Date Availble Apr 15, 2021

    By Ironmandank
    My app will not update my next available date to donate. Everything else updates and I have the most up to date app downloaded. Other than that. I love the app and questionnaire to speed up the process
  • Sep 14, 2021

    By Sylvia McKinzie
    In order to set up an account, you must use your Email as your User ID to login. I was also disappointed at how many of my purchases were charged a service fee. The toll free telephone card services transaction details Include the service charges/fees you were charged for each purchase. However, the app does not show 'all service fees" for purchases. Which is misleading. I also installed the update notice, and so far have not had any glitches with the app.
  • Oct 27, 2021

    By Heather Kirk
    I like this location because it's convenient to my house but they are always super busy & not enough staff but at least the staff is friendly.
  • Nov 8, 2021

    By A Hand Full Of Josh
    Good app BUT I can't do the health question because my QR code is half blacked out. Then I have to use the kiosk and lose my place in line. Please fix. Now I have to wait behind all these people who don't use the app. Plus I was in front of them. Extra hour added on, I have work and this doesn't make anything helpful or better...
  • This app needs work Oct 11, 2021

    By Guapjay__
    I can be login in for a few days and automatically logout and than told my info for my account is not accurate or not found it’s frustrating dealing with this app on weekly basis it need to fix badly .
  • Most recent update Sep 9, 2021

    By Helblazer
    App is easy to use and helpful, when it works. After the most recent update, I’m having a display error that completely prevents the use of the app.
  • Buggy! Sep 7, 2021

    By Poolplayerwoman
    The app is good for historical info and to make quick use of dollars, the problem is the app only works when not at the CSL Plasma center. You can’t login to the app once you arrive at the plasma center to complete the health questionnaire. The app also has difficulty seeking you out as a donor when providing you donor ID.
  • Nov 23, 2021

    By Donald Re
    The app would not load and the person who referred me did not get credit for me going. I called multiple times and never got calls back to help. Once I got app to download it kicks me out randomly. Super frustrating and would not recommend
  • Nov 24, 2021

    By jo moral
    Horrible Horrible app...does not have a balance page.. it gives me instructions on how to get there to view my balance and transactions but once there....nothing... in rewards page there is no cash out option... fix it!!
  • They lie and cheat you Oct 3, 2020

    By JahDiddat
    I had a referral that I brought in and was told I would receive $25, then after he was done they said I would receive it in points for the app, I have been waiting and asking repeatedly when I would receive the points and keep getting the run around on top of them getting an attitude with me. My referral has donated about 4 times since then and I still haven’t received any kind of compensation. We both are going to start donating at octapharma plasma starting next week, and I suggest anyone who doesn’t like being played or lied to should not go to CSL plasma on Tropicana in Las Vegas,NV.
  • Nov 19, 2021

    By Kia Waters
    After I finish my questionnaire my QR scan is blacked out looks like ink has been spilled over it I can't use that so I have to go to the kiosk and lose my spot I've reported it and nothing has been done about it I see I'm not the only one who's qr-code as half blacked out by ink
  • Scam!!! Nov 22, 2020

    By EveryNicknameTaken13
    The app when first downloaded advertises that if you weigh over 200 pounds and donate 2 times per week for for weeks that you can earn $700 for new donors. This is false advertising. I met the above criteria and got paid $75 for my first 5 donation, with $46 on my sixth donation. The app showed no special programs to be in to get the $700 for the first month. After speaking with my center’s manager about this, they stated you had to be in a special program but could not prove what it was. Plasma is worth millions to people that need it, but the donors are getting shafted.
  • Csplasma Oct 18, 2021

    By bloomroofing matt
    I went there around 5 pm first time in Jackson Michigan. I go in to donate and finally after this rude lady looks at me yells at me to get mask on . The place didn’t have sign saying to wear one so I put one on then got back in line then she says what you doing here said was told to come down she gets mad and says oh no you can’t get donated today all rude about it think lady should b fired .. I said no problem b here tomorrow said yeah come tomorrow all mean like and make sure here after 7 am so that first appearance at cslplasma will see tomorrow
  • Nov 7, 2021

    By Sharrie Underwood
    Every time I use the app to complete my health history questionnaire, the qr code comes up distorted. I always have to use the kiosk at the plasma center anyway. The app is useless.
  • Nov 18, 2021

    By Bree Fitzpatrick
    Same issues as everyone else it's not updating its self and you don't ever hear back if you put a complaint in and it doesn't get fixed
  • Nov 3, 2021

    By King Carter
    Your survey section is biased the last 3x I went to donate at your center it wasn't good talking when there are available seats, some people can't stick just make it unbiased so you can get real honest feed back
  • Terrible Mar 3, 2021

    By DeeBrownLTD
    I hate the app. It works when you get it but it malfunctions when you try to download obtain money from rewards points. I had 18,000 points and received $250. However I got another 7000 points and when I submitted it for $70, it never came. That was a week ago. I didnt even get my plasma payout until I made a complaint last week. No one could help me with my rewards issue. Not corporate. Not the center. Not the customer service line. CSL Plasma is the WORST if you have an issue.

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