About Cox Business MyAccount
About Cox Business MyAccount
Cox Business MyAccount
About Cox Business MyAccount
With Cox Business MyAccount you can:
- Create a Cox Business MyAccount profile or add an account to an existing profile
- Check your balance, see your statement details, and pay your bill
- View a list of your services and equipment status
- Reset your Internet, Voice, and TV equipment
- Access product features such as Call Forwarding, Voicemail and Dynamic and Static IP addresses
- Chat with a customer care agent 24/7
This app is available for Cox Business accounts with an address in the United States.
Ratings & Reviews
Community
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Customer Service Tech Eli is Fantastic!
Oct 14, 2022 By VeryBusySteveandJessCalled in because I totally messed up my business account when attempting to forward the phones. Eli not only helped me fix it, but took the time to teach me what I was doing incorrectly and how to make sure I do it correctly in the future! Thank you very much! more -
Cox Business is the worse company to deal with!
Jun 11, 2020 By Flapper62Cox will Promise you the world, watch out once you sign the contract then they will Not help your company except to charge the SH_ T out of you! The Business Phones are awful and Business Security stop working and I was not notified, asked Cox remind me what I am paying for! Never received a response. Left bad reviews No company person has ever notified me or to see how they can help me to work together to improve my Business. All I get is a extra bill when you asked to get a technician to fix there problem! more -
Jan 5, 2023 By This OneFantastic service. Wouldn't choose any other company to fit my needs -
May 8, 2020 By Brandon CunninghamEasy to pay my bill on here. Can't see stats like IP addresses though, which would be nice. Also would be nice if fingerprint reader automatically popped up instead of having to click a button. -
Great GUI and Support
Oct 8, 2020 By AFB CTRSystem is very user friendly and the tech support is great for my area ! I have had a few issues and the service times are a bit slow due to back up orders. Over all great company though would recommend! -
Makes it easy to manage my account
Jul 23, 2020 By justanotherguy12It’s simple and straightforward with access to every part of my account. Well done. -
Love my Cox Business!
Aug 18, 2021 By Wkd88genejsI love cox business. They are always there to serve my needs. I am so glad I found them!! Espray Amanda G -
Jun 20, 2020 By Sheryl RojasLove thos app, user friendly, clean, efficient, pay bill easily, compare statements, biometric option for easy log on, in app chat for quick help. Love the app and the company, services are great and never had issues with cox, that they couldnt handle or fix for me, they have a loyal customer. more -
Sep 9, 2021 By Marcella FeghaliGreat features and easy to use. Only wish I can turn off the automatic pop-up when logged in, asking to use my finger print as a password. -
Please make the app compatible with M1 Macs
Aug 26, 2021 By GrahamCracker4mCurrently I cannot get past the login screen of the Cox Business app when running on my M1 Macbook. It displays a "Device Not Supported" message and says my device is rooted, it is not. Please fix.
-
Customer Service Tech Eli is Fantastic!
Oct 14, 2022 By VeryBusySteveandJessCalled in because I totally messed up my business account when attempting to forward the phones. Eli not only helped me fix it, but took the time to teach me what I was doing incorrectly and how to make sure I do it correctly in the future! Thank you very much! more -
Cox Business is the worse company to deal with!
Jun 11, 2020 By Flapper62Cox will Promise you the world, watch out once you sign the contract then they will Not help your company except to charge the SH_ T out of you! The Business Phones are awful and Business Security stop working and I was not notified, asked Cox remind me what I am paying for! Never received a response. Left bad reviews No company person has ever notified me or to see how they can help me to work together to improve my Business. All I get is a extra bill when you asked to get a technician to fix there problem! more -
Jan 5, 2023 By This OneFantastic service. Wouldn't choose any other company to fit my needs -
May 8, 2020 By Brandon CunninghamEasy to pay my bill on here. Can't see stats like IP addresses though, which would be nice. Also would be nice if fingerprint reader automatically popped up instead of having to click a button. -
Great GUI and Support
Oct 8, 2020 By AFB CTRSystem is very user friendly and the tech support is great for my area ! I have had a few issues and the service times are a bit slow due to back up orders. Over all great company though would recommend! -
Makes it easy to manage my account
Jul 23, 2020 By justanotherguy12It’s simple and straightforward with access to every part of my account. Well done. -
Love my Cox Business!
Aug 18, 2021 By Wkd88genejsI love cox business. They are always there to serve my needs. I am so glad I found them!! Espray Amanda G -
Jun 20, 2020 By Sheryl RojasLove thos app, user friendly, clean, efficient, pay bill easily, compare statements, biometric option for easy log on, in app chat for quick help. Love the app and the company, services are great and never had issues with cox, that they couldnt handle or fix for me, they have a loyal customer. more -
Sep 9, 2021 By Marcella FeghaliGreat features and easy to use. Only wish I can turn off the automatic pop-up when logged in, asking to use my finger print as a password. -
Please make the app compatible with M1 Macs
Aug 26, 2021 By GrahamCracker4mCurrently I cannot get past the login screen of the Cox Business app when running on my M1 Macbook. It displays a "Device Not Supported" message and says my device is rooted, it is not. Please fix.
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Thanks for throttling my speed
Jun 11, 2022 By @phuocboi on InstagramI’m still in a contract with cox business internet for another two months but decided to switch to T Mobile 5G home internet since cox was delivering speeds nowhere near what I’m paying for. There’s no excuse for getting less than 10mps if I’m paying for 100mps. I now pay $30 less a month with T Mobile and get speeds up to three times faster. Didn’t expect to get 300mps through my cell phone provider but I’m truly grateful since I need reliable internet for work. Cox does not take care of its customers and I’m happy to have other options in my area now so I’m no longer trapped by their subpar service. more -
Sep 23, 2021 By Mike AlexanderStill doesn't work 2 years later. If the app is able to load without an error (unusual that it works, even after a full data clear and reinstall), it's missing information like the IP address assignment details. -
Sep 9, 2021 By Melissa GerbenApp crashes constantly, doesn't save chats with customer service, terrible user interface, and the internet they provide is unreliable. I would absolutely switch if they weren't my only option. -
Trash company
May 10, 2020 By woodies smoke shopBeen trying to down grade my irrelevant camera system that got my shop broken into 3 weeks after having them installed. These people are truly terrorists. Been giving me the run around every time. Contract is up in 9 months. I can’t wait till I’m rid of this nightmare. And if cox is the only service provider my location can receive. I’ll gladly move my business. more -
Voice features
Jan 29, 2020 By Babydoll1976yoI shouldn’t have to log on to website to use all the 40 features I pay for. The only thing included in this app is call forwarding. More features that turn on and off should be available on this app. For example, remote office! Act of Congress to use it. more -
Mar 13, 2020 By A Google userThis App rarely works. Doesn't matter if I use wifi or data. My phone and app are current and I have closed and reopened the app. I also reinstalled and still rarely works. -
Oct 24, 2019 By A Google userWill not load... or when it seems to, it states that I need a newer version in order to sign in... says it cannot connect to server, and STILL does not have the device tools like speed test. -
Festusestus
Sep 12, 2020 By festusestusI hope I never had the displeasure of needing cox again. The service is awful and the tech-support is even worse. Two days without business email with no end in sight. What an awful way to run a business. What an easy way to put me out of business. Thank you cox more -
Doesn’t work and more issues
Aug 21, 2019 By NarggWell, needed this app this morning and turns out it won’t work with iOS 12.4 (the worst update from Apple in a long time). Add to that and the Cox MyAccount system will only handle 25 accounts. I have over 30. Not a great system. more -
Sep 1, 2020 By Kevin SivesindIt never let's me login anymore. It always says there's something wrong even though I can log into the website just fine. Uninstall/reinstall won't correct it. I finally just stopped using it. Bummer.
No reviews available
No reviews available
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Customer Service Tech Eli is Fantastic!
Oct 14, 2022 By VeryBusySteveandJessCalled in because I totally messed up my business account when attempting to forward the phones. Eli not only helped me fix it, but took the time to teach me what I was doing incorrectly and how to make sure I do it correctly in the future! Thank you very much! more -
Jan 5, 2023 By This OneFantastic service. Wouldn't choose any other company to fit my needs -
Great GUI and Support
Oct 8, 2020 By AFB CTRSystem is very user friendly and the tech support is great for my area ! I have had a few issues and the service times are a bit slow due to back up orders. Over all great company though would recommend! -
Makes it easy to manage my account
Jul 23, 2020 By justanotherguy12It’s simple and straightforward with access to every part of my account. Well done. -
Love my Cox Business!
Aug 18, 2021 By Wkd88genejsI love cox business. They are always there to serve my needs. I am so glad I found them!! Espray Amanda G -
Jun 20, 2020 By Sheryl RojasLove thos app, user friendly, clean, efficient, pay bill easily, compare statements, biometric option for easy log on, in app chat for quick help. Love the app and the company, services are great and never had issues with cox, that they couldnt handle or fix for me, they have a loyal customer. more -
Aug 22, 2022 By Paul WalkerEasy to use and fast access to account information -
Convenient
Apr 27, 2022 By edgargotfirekicks23Great app easy to use -
Sep 13, 2021 By Jeffrey AskewThis app makes it very easy for me to manage my account. I use the call forwarding feature often, it helps me be away from my office but not disconnected. -
Cox at its best
Nov 22, 2020 By 944488They have amazing customer service and they are excellent
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Cox Business is the worse company to deal with!
Jun 11, 2020 By Flapper62Cox will Promise you the world, watch out once you sign the contract then they will Not help your company except to charge the SH_ T out of you! The Business Phones are awful and Business Security stop working and I was not notified, asked Cox remind me what I am paying for! Never received a response. Left bad reviews No company person has ever notified me or to see how they can help me to work together to improve my Business. All I get is a extra bill when you asked to get a technician to fix there problem! more -
May 8, 2020 By Brandon CunninghamEasy to pay my bill on here. Can't see stats like IP addresses though, which would be nice. Also would be nice if fingerprint reader automatically popped up instead of having to click a button. -
Sep 9, 2021 By Marcella FeghaliGreat features and easy to use. Only wish I can turn off the automatic pop-up when logged in, asking to use my finger print as a password. -
Oct 6, 2021 By Sebastian HiltonIt's a nice app to manage your cox business services. Just wished it was a bit more intuitive such as ways to see what is past due without having to access recent bills -
Very helpful
May 7, 2020 By Bill_MidwestGreat for managing call forwarding and other options.
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Please make the app compatible with M1 Macs
Aug 26, 2021 By GrahamCracker4mCurrently I cannot get past the login screen of the Cox Business app when running on my M1 Macbook. It displays a "Device Not Supported" message and says my device is rooted, it is not. Please fix.
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Show data usage
Aug 29, 2019 By Tim R&SPlease offer a function to show the amount of data used during a month. Similar to the residential app.
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Thanks for throttling my speed
Jun 11, 2022 By @phuocboi on InstagramI’m still in a contract with cox business internet for another two months but decided to switch to T Mobile 5G home internet since cox was delivering speeds nowhere near what I’m paying for. There’s no excuse for getting less than 10mps if I’m paying for 100mps. I now pay $30 less a month with T Mobile and get speeds up to three times faster. Didn’t expect to get 300mps through my cell phone provider but I’m truly grateful since I need reliable internet for work. Cox does not take care of its customers and I’m happy to have other options in my area now so I’m no longer trapped by their subpar service. more -
Sep 23, 2021 By Mike AlexanderStill doesn't work 2 years later. If the app is able to load without an error (unusual that it works, even after a full data clear and reinstall), it's missing information like the IP address assignment details. -
Sep 9, 2021 By Melissa GerbenApp crashes constantly, doesn't save chats with customer service, terrible user interface, and the internet they provide is unreliable. I would absolutely switch if they weren't my only option. -
Trash company
May 10, 2020 By woodies smoke shopBeen trying to down grade my irrelevant camera system that got my shop broken into 3 weeks after having them installed. These people are truly terrorists. Been giving me the run around every time. Contract is up in 9 months. I can’t wait till I’m rid of this nightmare. And if cox is the only service provider my location can receive. I’ll gladly move my business. more -
Voice features
Jan 29, 2020 By Babydoll1976yoI shouldn’t have to log on to website to use all the 40 features I pay for. The only thing included in this app is call forwarding. More features that turn on and off should be available on this app. For example, remote office! Act of Congress to use it. more -
Mar 13, 2020 By A Google userThis App rarely works. Doesn't matter if I use wifi or data. My phone and app are current and I have closed and reopened the app. I also reinstalled and still rarely works. -
Oct 24, 2019 By A Google userWill not load... or when it seems to, it states that I need a newer version in order to sign in... says it cannot connect to server, and STILL does not have the device tools like speed test. -
Festusestus
Sep 12, 2020 By festusestusI hope I never had the displeasure of needing cox again. The service is awful and the tech-support is even worse. Two days without business email with no end in sight. What an awful way to run a business. What an easy way to put me out of business. Thank you cox more -
Doesn’t work and more issues
Aug 21, 2019 By NarggWell, needed this app this morning and turns out it won’t work with iOS 12.4 (the worst update from Apple in a long time). Add to that and the Cox MyAccount system will only handle 25 accounts. I have over 30. Not a great system. more -
Sep 1, 2020 By Kevin SivesindIt never let's me login anymore. It always says there's something wrong even though I can log into the website just fine. Uninstall/reinstall won't correct it. I finally just stopped using it. Bummer.
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Cox Business MyAccount
Release Notes
4.2.0-production
This update contains:
- Enhancements and bug fixes.
This release contains:
- Enhancements and bug fixes.
This update contains:
- Billing enhancements and library updates.
- Backend updates to support the in-app experience.
- Other minor enhancements and bug fixes.
This update contains:
- Updates to reboot experience.
- Chat UI enhancements.
- Other minor enhancements and bug fixes.
This update contains:
- Enhancements to chat experience.
- Reduction to app size.
- Other minor enhancements and bug fixes.
This update contains:
- Enhancements to chat experience.
- Other minor enhancements and bug fixes.
This update contains:
- Enhancements to service alerts.
- Other minor enhancements and bug fixes.
This update contains:
- Addition of service alerts.
- Enhancements to onboarding experience.
- Other minor enhancements and bug fixes.
This release contains:
1. Enhancements to Customer Ticketing.
2. Additional user experience enhancements and bug fixes.
This release contains:
1. Enhancements to Customer Ticketing.
2. Additional user experience enhancements and bug fixes.
This release contains:
- Updates to equipment reboot.
- Additional user experience enhancements and bug fixes.
This release contains:
Make paying your bill easier with updated messaging when adding payment methods.
Additional minor enhancements and bug fixes.
This update contains
- Provides customers with an improved reboot experience for their devices.
This update contains:
- Allows user to setup their Multi-Factor Authentication in app
This update contains
- Customers can receive a one-time code if they are enrolled in Multi-Factor Authentication
This update contains
- Updating analytics tagging for new features in app
- Bug fix for Static IP
This update contains
- View service agreements and promotions
- Follow direct links to pages in app from chat
- Receive messages for account credit, overpayment warning and late pay
This update provides backend updates to billing and bank validation.
This update contains
- Technology enablement for push notifications
This version contains:
A redesigned look for My Equipment
New and improved reset device capability
Ability for customers to name their device from the app
This version contains bug fixes, and:
- Ability for customers to see their most recent transactions
- Provides ability to use toll free number and special characters when forwarding their number
This version contains:
- Ability for customers to comment on their HD ticket log
- Upload attachments and photos
- Add or edit contacts for HD tickets
This version provides an update to the customer chat experience
This version provides secure log-in and updates password requirements
This update has Covid-19 messaging removed
This update contains Pendo SDK Integration - Provides ability to send in-app guidance flows and messaging to customers
This version contains:
- Access to Voicemail Messages
- Record a Customer Greeting
- Searching for a number by assigned contact
This version includes bug fixes and speed improvements, and allows you to leave us app feedback more easily.
This version includes:
- A new look for My Services!
- Improvements to Voice phone number management
- New styles throughout the application
- New look for switching accounts while logged in to the app
- Improvements to Chat
- Reduced app size!
- Several bug fixes
This version resolves some issues with Chat
This version resolves an issue with logging into the application, and:
- Adds chat to the Forgot Password screen
- Other bug fixes and performance improvements
This version includes the following bug fixes and improvements:
- UI improvements on the Reset Equipment screen
- Fixes an issue where Auto Payment and Paperless Billing statuses would sometimes be out of date
- Improves the Reset Password experience
- Introduces new branding elements
This version includes bug fixes, and the following improvements:
- A new experience for Bill Pay
- Redesigned icons for My Equipment
- Redesigned Update Address page
This version contains bug fixes only.
This version contains bug fixes, and:
- A new look for My Bills on the Home and Billing Tabs
- You can now edit existing payment methods
- View your historical billing statements from the new Statements page
This version includes bug fixes and improvements to the My Support widget on the Home Screen.
This version includes bug fixes and performance improvements, and introduces support for editing Call Forwarding settings for supported profiles.
This version contains bug fixes and performance improvements, and the following new features:
- An Administration tab has been added to the app
- You can now add a new account to an existing profile on the new Administration tab
- Redesigned My Support widget on the home tab
- Improvements to Chat functionality
- Improvements to the on-boarding process for new profiles
This update contains:
- Enhancements and bug fixes
This update contains:
- Enhancements and bug fixes
This update contains:
- Billing enhancements and library updates.
- Backend updates to support the in-app experience.
- Other minor enhancements and bug fixes.
This update contains:
- Updates to reboot experience.
- Chat UI enhancements.
- Other minor enhancements and bug fixes.
This update contains:
- Enhancements to chat experience.
- Reduction to app size.
- Other minor enhancements and bug fixes.
This update contains:
- Certificate updates.
This update contains:
- Enhancements to chat experience.
- Other minor enhancements and bug fixes.
This update contains:
- Enhancements to service alerts.
- Other minor enhancements and bug fixes.
This update contains:
- Addition of service alerts.
- Enhancements to onboarding experience.
- Other minor enhancements and bug fixes.
This update contains:
- Enhancements to Customer Ticketing.
- Additional user experience enhancements and bug fixes.
This update contains:
- Enhancements to Customer Ticketing.
- Additional user experience enhancements and bug fixes.
This update contains:
- Updates to equipment reboot.
- Additional user experience enhancements and bug fixes.
This update contains:
- Make paying your bill easier with updated messaging when adding payment methods.
- Additional minor enhancements and bug fixes.
This update contains:
- Provides customers with an improved reboot experience for their devices.
This update contains:
- Allows user to setup their Multi-Factor Authentication in app
This update contains:
- Customers can receive a one-time code if they are enrolled in Multi-Factor Authentication
This version contains:
- Updating analytics tagging for new features in app
- Bug fix for Static IP
This version contains:
- View service agreements and promotions
- Follow direct links to pages in app from chat
- Receive messages for account credit, overpayment warning and late pay
This update contains:
- Provides backend updates to billing and bank validation
This update contains:
- Technology enablement for push notifications
This version contains:
- A redesigned look for My Equipment
- New and improved reset device capability
- Ability for customers to name their device from the app
This version contains bug fixes, and:
- Ability for customers to see their most recent transactions
- Provides ability to use toll free number and special characters when forwarding their number
This version contains:
- Ability for customers to comment on their HD ticket log
- Upload attachments and photos
- Add or edit contacts for HD tickets
This version provides an update to the customer chat experience
This version provides secure log-in and updates password requirements
Feedback or Complaints? AppGrooves helps you contact the developer directly.
Cox Business MyAccount
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