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Couchsurfing Travel App

Couchsurfing Travel App

CouchSurfing Inc.

"A fantastic and unique way to make friends with people from around the world "

3.1 Ratings 112K+ Reviews 5M+ Downloads

Ratings & Reviews

Write a Review
  • img Community
    I have only been to Thailand and there I made friend who was from Bahrain. He was a budget traveler, and so he told me about this app which let's you stay with locals and make new friends. Later one of my friend Akash who is also a budget traveler, I saw him using the same app for Couch surfing. Now it's a popular one.
    img by Bhanu
    2 years ago
  • img Community
    Taking an impromptu trip can be amazing, but trying to find 1 real authentic event out of the 100s of tourist traps can be a real pain. Couchsurfing lets you meet local people at great local bars and restaurants.
    img by Стефан
    2 years ago
  • img Community
    Trying to find an authentic Irish experience is difficult among the 100s of tourist traps that only want your money. Couch Surfing gives you access to tours, events, and meetups led by locals who like to meet fellow travelers.
    img by Sharon
    2 years ago
  • img Community
    The only thing better than good food is sharing it with good people. Unfortunately, getting to know people can be difficult when you're only in town for 3 days. I use couch surfing whenever I travel to connect with local people who know the best place for a fantastic dinner.
    img by John
    2 years ago
  • img Community
    If you want to learn about the culture of the Caribbean, one of the best ways to do that would be to get in touch with a local. Couchsurfer lets you do just that and once you've listed your request, you will likely get many requests within 2-3 days.
    img by bill
    1 year ago
  • img Community
    Traveling the world on your own can be both highly rewarding and sometimes a little lonely. When you're in need of a boost of socialization, consider using an app like Couchsurfing, when you can stay in someone's apartment for free and also meet someone new, whether you're 5 miles from home or 5000.
    img by Antonio
    2 months ago
  • Oct 20, 2021

    By Peter Truong
    Membership to this website/app used to be free, and the very idea of it is that as little money as possible is to be involved, but lately the owners have used covid as an excuse to charge as much money as they can for an annual membership. I've met many awesome people here, and it's worth the membership price if you use it, but I don't like it's current administration.
  • 🗺 Best experiences, A➕ fixing glitches May 17, 2020

    By Ash:-]
    I’ve maintained a profile on Couchsurfing for a long, long time. Over 10 years now. I downloaded the app about 2 years ago and had great success on multiple trips, meeting hosts and offering students a place to stay. Excellent tools. I can’t find my “groups” on the app, though. My only glitch experience was with an essential verification in my profile, and as soon as I emailed the helpdesk, they fixed it. I wish there was a way to hyperlink phone calls to your main contact for accommodations. ( for safety ) but overall this has afforded me the best stays with new friends & introductions to new food. It’s unprecedented! I’ve always wanted to contribute to Couchsurfing, their expenses for me have been mailings, reviewing documents, and storing my profile & messages on their site. Processes that add to my reputability as a Couchsurfer! Totally worth an annual fee of $15! Thank you for giving us a way to give back.
  • App needs minor work Jan 1, 2019

    By Kayeor
    Despite being relatively new to CouchSurfing, I love it & am wholly invested! It is a great experience as a host and as a traveler. The CouchSurfing app is essentially a good one. It works well most of the time. I appreciate how we can personalize information about our homes, add CS pictures to add credence to our profiles, give honest reviews of our guests & respond to feedback we have received. My primary complaint about the app is the size of the font is so small & the color of the font is so faint that it is difficult to see. Also, I wish there was a way to edit/add to a reference I’d written for someone. (I had written it before traveling with a girl I knew from work & learned quite a lot about her while CouchSurfing together. I would have written a more revealing review for others who plan to host/travel with her.) My final complaint is that I will often receive notifications for emails that do not appear in my inbox. I’m not sure whether I am ever able to recover those. Other than those small issues, I find the app very functional & it fully compliments/supports the CS website.
  • Great way to see the world and experience Incredible community! Jan 3, 2020

    By SoleraRose
    This is such a solid way to travel and form lasting friendships and bonds and travel way farther than you could of by not having to pay for a place to stay. Because of the references left you can tell if a person meets your level of safety to stay with. When traveling with kids I make sure someone I stay with has around 200 references and of course no negative ones! And same with those who come stay with. Have been on so many adventures and had so many great conversations and learned so much from people on the website! Very solid, very safe! I would recommend to use this site to make friends and travel buddies and have local guides where ever you go! I would fee safe with my kids using this website when they are older for their travels!!
  • Oct 20, 2021

    By Peter Truong
    Membership to this website/app used to be free, and the very idea of it is that as little money as possible is to be involved, but lately the owners have used covid as an excuse to charge as much money as they can for an annual membership. I've met many awesome people here, and it's worth the membership price if you use it, but I don't like it's current administration.
  • 🗺 Best experiences, A➕ fixing glitches May 17, 2020

    By Ash:-]
    I’ve maintained a profile on Couchsurfing for a long, long time. Over 10 years now. I downloaded the app about 2 years ago and had great success on multiple trips, meeting hosts and offering students a place to stay. Excellent tools. I can’t find my “groups” on the app, though. My only glitch experience was with an essential verification in my profile, and as soon as I emailed the helpdesk, they fixed it. I wish there was a way to hyperlink phone calls to your main contact for accommodations. ( for safety ) but overall this has afforded me the best stays with new friends & introductions to new food. It’s unprecedented! I’ve always wanted to contribute to Couchsurfing, their expenses for me have been mailings, reviewing documents, and storing my profile & messages on their site. Processes that add to my reputability as a Couchsurfer! Totally worth an annual fee of $15! Thank you for giving us a way to give back.
  • App needs minor work Jan 1, 2019

    By Kayeor
    Despite being relatively new to CouchSurfing, I love it & am wholly invested! It is a great experience as a host and as a traveler. The CouchSurfing app is essentially a good one. It works well most of the time. I appreciate how we can personalize information about our homes, add CS pictures to add credence to our profiles, give honest reviews of our guests & respond to feedback we have received. My primary complaint about the app is the size of the font is so small & the color of the font is so faint that it is difficult to see. Also, I wish there was a way to edit/add to a reference I’d written for someone. (I had written it before traveling with a girl I knew from work & learned quite a lot about her while CouchSurfing together. I would have written a more revealing review for others who plan to host/travel with her.) My final complaint is that I will often receive notifications for emails that do not appear in my inbox. I’m not sure whether I am ever able to recover those. Other than those small issues, I find the app very functional & it fully compliments/supports the CS website.
  • Great way to see the world and experience Incredible community! Jan 3, 2020

    By SoleraRose
    This is such a solid way to travel and form lasting friendships and bonds and travel way farther than you could of by not having to pay for a place to stay. Because of the references left you can tell if a person meets your level of safety to stay with. When traveling with kids I make sure someone I stay with has around 200 references and of course no negative ones! And same with those who come stay with. Have been on so many adventures and had so many great conversations and learned so much from people on the website! Very solid, very safe! I would recommend to use this site to make friends and travel buddies and have local guides where ever you go! I would fee safe with my kids using this website when they are older for their travels!!
  • Nov 1, 2021

    By Sean Evans
    Most cost effective way to travel on a tight budget. The app is designed for social and outgoing people who aren't afraid of being told no. Amazing app for making new and longterm friends.
  • Sep 28, 2021

    By Ethan Feldman
    Yes, Couchsurfing has changed over the years from a dream and a vision to a business struggling to stay alive. If you can get over that you'll still find that Couchsurfing is about people, travel, sharing and making the world a better place for everyone. It's been hard to travel and find community during times of COVID but it's well worth a try. Couchsurfing has opened the world to thousands of people and will continue to do so whether or not you choose to pay for their help.
  • One of the most valuable apps you can use, daily Jun 4, 2019

    By Swooop-USA
    I don’t understand why some of reviews are less than 5 stars just to communicate feature requests or enhancements. It is all about —value— here. This app is a life changer. There is no better way to meet people and develop a close personal connection quickly, with people you want to meet and stay connected to forever. You don’t have to be an active traveler, host’er or surfer to to do this. Just correspond with people who grab your interest that are close by and invite them for coffee or use the “Hang Out” feature. Totally rewarding. Hosting and surfing are priceless means to expand a limited understanding of cultures around the world. How cool is that??
  • Great app but has a few bugs that need to be worked out Dec 30, 2018

    By Rachthegirl
    This app has been a lifesaver when traveling, helping me connect and make friends with people in this world I otherwise would have never came into contact with. The events page is great and is utilized quite a bit where I live, however some debugging needs to happen. Namely, the event disappears before the event would be over, so you have to make your event end the following day, which can be (and has been) confusing for out-of-towners. Also, currently it’s not possible to add a cover photo to the event. The last bug I notice and need to mention is the search engine for members. If I search for a particular member in a region, they almost never show up. Instead, random members show up in the search. Fix these bugs, and I’d be more than happy to re-rate this app to 5 stars! :-)
  • Awesome concept, needs some improvements Sep 1, 2017

    By AEC21
    I looooove couchsurfing. It's changed my life and I'm so grateful for this app and what the connections it assists in creating. Howevvvveerrr... Technically some things need work. For example, sometimes I get notifications and sometimes I don't, making it difficult to correspond with surfers/hosts. Also, unless I accept/decline a couchsurfing request, I cannot send a message back to a person, even if the request has expired and I didn't have a chance to accept or decline.. I cannot send any messages at all!! Very stressful, as I would wish to reach out to some people I didn't have a chance to respond to in time. I also do not understand the point of paying for "verification," but luckily not being verified has not negatively impacted me yet. Also through the app the age range when looking for hosts is a very weird gap, it would be great to be able to put in ages yourself.
  • Love it! Oct 25, 2017

    By Chasen Martinsen
    I love Couchsurf! I really like the idea of it and it is a perfect tool for travelers to find a place to stay, and people to hang out with. It's also fun hosting people, helping out where you can, and learning from people all across the world. My one complaint is, please bring back verification via hosting. I really enjoy helping out travelers, but not for $60. I'm not going to pay that much money for people to come stay with me. I think you should be able to earn "verified" status through other ways, such as staying active and actually hosting people. It's makes it difficult for us generous hosters. Please fix this Couchsurf, it's not fair. Thank you,
  • Verification scam $$ Oct 4, 2019

    By Pdagee
    I’ve used the app 3 years ago and on my recent travel I decided to download it again. I was updating my profile & was prompted that I would have a higher chance of getting approved if I verified my account. They asked for a credit card to verify my account but did not indicate that a charge was to be made or how entering my cc details would result in a $60 charge! I entered my cc details thinking that it was just to verify that I am who I say I am regarding my name etc. Returning home from my holiday I received an email stating that I have been charged $60!!! I emailed their customer support stating my situation - I was unaware of the charge, amount, & ultimately being mislead. Jenny a customer service agent said they do not refund outside of the 7 day window (mind you I was only 2 days outside of the 7 day window) and asked for them to make an exception and she insisted that a refund cannot be processed. Very upsetting considering that I didn’t end up using the app. Terrible customer service! Absolutely Money hungry! *UPDATE* - stop responding to reviews advising them to contact customer service when you know very well your customer service agents will refuse to help out especially regarding any sort of refund. If you actually read my review you would see that I WANT A REFUND! & if you were genuine with helping me out you would provide a specific email and a claim number to ensure that I indeed get my refund!!
  • Oct 8, 2021

    By Mike Sullivan
    They say get verified with credit card or PayPal. That normally means charge the car to dollar or something to verify it. But I click on verify and I'm charged 60 bucks. Then I reinstall the app a week later and they want to charge me again, unbelievable.
  • They took money from me only to suspend my account for other people’s behavior Jul 4, 2021

    By Traveler and Lawyer
    We need a better alternative. I was forced to pay $3 every month to be able to use the application but that’s not the main problem. I largely enjoyed using the application because I met many people from all over the world who I have become friends with and had good experiences with. But the administrators of the application have a very poor management style. I once hosted a guy at my house who ended up causing many problems, including stealing my keys. I made sure to complain to the CS team about this, and provided videos. All they did was suspend his account for a week. There were also multiple instances of people using the application to sexually harass people including myself. The application allows anyone to block you for any reason and with no follow-up. That’s not what’s problematic. What’s problematic is that after taking your money, the team suspends your account if “too many people” block you. There are people with multiple accounts who have blocked me because they either wanted to cause trouble at my house or sexually harass me. It’s common for people to abuse the block function. But the CS team refused to investigate these blocks and just suspended my account with no details. I have invested in my account and built up over the years, and it’s sad to see how one can get victimized like that.
  • Nov 10, 2021

    By Travis LowRider
    Was super great for travel until now. Use to be free., Now they want money. Tf ...ruins the whole idea n fun of it. Bring back the free version with ads!!!
  • Nov 4, 2021

    By Jo Sprague
    Love the concept and community. Very disappointed that this app has been disabled on all my devices that don't support Google Play. Why the need for more security restrictions than even my banks have?
  • Oct 14, 2021

    By Jorge Rivero
    Pathetic customer service. I paid the monthly fee 3 weeks ago and I still have no access. Customer service won't reply to my emails. I've been a couchsurfer for about a decade but I will delete my account.
  • Could be 5 star Jan 18, 2019

    By Ekofocus
    I completely love Couchsurfing and especially the couchsurfing community, but more the time pass and worst the app and the concept become. Before it was no limit to request you can send, while now you have a limit of 10 which I can see a reason behind, but when your limited request get nullified by a not good system behind it kind of pisses me off as Couchsurfing born to help travelers and people that can give it back, I will explain the issue : after I send a request to a person which had availability on the calendar before sending the request ( host can lock days when they can't host) the system came up with a message saying "the couch is not available" which is ok if wouldn't take out my opportunity to send another request as it was already unavailable. I don't know if is a software issue or what, but unlike when it started as no profit, community based program, nowadays it is becoming a not well supported app. Love the idea, love the community, love the people I met through Couchsurfing, I just wish the development could keep up with the awesomeness that Couchsurfing Vison is.
  • Sep 13, 2021

    By Paul Kim
    The app caught me off guard. Snatched $60 from my bank. Thank you for reminding me to "always check the reviews" before diving deeper. 🤣🤣🤣
  • Aug 28, 2021

    By Tony V
    CS is at least consistent with bad decision after bad decision. The icing on the cake is $60 paywall that has totally crippled the once healthy community, and I imagine it's all going to be downhill as it has been for a while now. Hopefully a more competent company can take it's place and still be profitable without completely killing their community. It's a shame they're so disconnected from their site/app users. Wasted opportunity.
  • Great idea , low quality app, bad management Apr 24, 2021

    By Samwael_
    I think Couchsurfers deserve an app better than that. Can’t see groups on the app, neither verify my ID because the app always crashes. Plus in the beginning of the Pandemic, they locked me out of accessing my account for the sole purpose of paying money, imagine. Like there was literally any service that I had to pay for, even though because I like the idea and wanted to help the company, I paid $15 which was supposed to be for verification, but guess, they made it just a contribution and the worse thing is that it says it’s an annual contribution and they may charge me for the coming year too. Ok! Verified my account for $60 which I see that at some point they’ll take it away too with their poor management. They state “not set to expire soon” Lol, ok you can end it anytime I’m sure, I didn’t read the policy but it can also change without any prior consent or agreement. I’m not telling anybody to stay away tho, my message is for the developers and managers to respect their users. Couchsurfers deserve better than that. Good luck
  • img Community
    I have only been to Thailand and there I made friend who was from Bahrain. He was a budget traveler, and so he told me about this app which let's you stay with locals and make new friends. Later one of my friend Akash who is also a budget traveler, I saw him using the same app for Couch surfing. Now it's a popular one.
    img by Bhanu
    2 years ago
  • img Community
    Taking an impromptu trip can be amazing, but trying to find 1 real authentic event out of the 100s of tourist traps can be a real pain. Couchsurfing lets you meet local people at great local bars and restaurants.
    img by Стефан
    2 years ago
  • img Community
    Trying to find an authentic Irish experience is difficult among the 100s of tourist traps that only want your money. Couch Surfing gives you access to tours, events, and meetups led by locals who like to meet fellow travelers.
    img by Sharon
    2 years ago
  • img Community
    The only thing better than good food is sharing it with good people. Unfortunately, getting to know people can be difficult when you're only in town for 3 days. I use couch surfing whenever I travel to connect with local people who know the best place for a fantastic dinner.
    img by John
    2 years ago
  • img Community
    If you want to learn about the culture of the Caribbean, one of the best ways to do that would be to get in touch with a local. Couchsurfer lets you do just that and once you've listed your request, you will likely get many requests within 2-3 days.
    img by bill
    1 year ago
  • img Community
    Traveling the world on your own can be both highly rewarding and sometimes a little lonely. When you're in need of a boost of socialization, consider using an app like Couchsurfing, when you can stay in someone's apartment for free and also meet someone new, whether you're 5 miles from home or 5000.
    img by Antonio
    2 months ago

No reviews available

  • 🗺 Best experiences, A➕ fixing glitches May 17, 2020

    By Ash:-]
    I’ve maintained a profile on Couchsurfing for a long, long time. Over 10 years now. I downloaded the app about 2 years ago and had great success on multiple trips, meeting hosts and offering students a place to stay. Excellent tools. I can’t find my “groups” on the app, though. My only glitch experience was with an essential verification in my profile, and as soon as I emailed the helpdesk, they fixed it. I wish there was a way to hyperlink phone calls to your main contact for accommodations. ( for safety ) but overall this has afforded me the best stays with new friends & introductions to new food. It’s unprecedented! I’ve always wanted to contribute to Couchsurfing, their expenses for me have been mailings, reviewing documents, and storing my profile & messages on their site. Processes that add to my reputability as a Couchsurfer! Totally worth an annual fee of $15! Thank you for giving us a way to give back.
  • Great way to see the world and experience Incredible community! Jan 3, 2020

    By SoleraRose
    This is such a solid way to travel and form lasting friendships and bonds and travel way farther than you could of by not having to pay for a place to stay. Because of the references left you can tell if a person meets your level of safety to stay with. When traveling with kids I make sure someone I stay with has around 200 references and of course no negative ones! And same with those who come stay with. Have been on so many adventures and had so many great conversations and learned so much from people on the website! Very solid, very safe! I would recommend to use this site to make friends and travel buddies and have local guides where ever you go! I would fee safe with my kids using this website when they are older for their travels!!
  • Nov 1, 2021

    By Sean Evans
    Most cost effective way to travel on a tight budget. The app is designed for social and outgoing people who aren't afraid of being told no. Amazing app for making new and longterm friends.
  • Sep 28, 2021

    By Ethan Feldman
    Yes, Couchsurfing has changed over the years from a dream and a vision to a business struggling to stay alive. If you can get over that you'll still find that Couchsurfing is about people, travel, sharing and making the world a better place for everyone. It's been hard to travel and find community during times of COVID but it's well worth a try. Couchsurfing has opened the world to thousands of people and will continue to do so whether or not you choose to pay for their help.
  • One of the most valuable apps you can use, daily Jun 4, 2019

    By Swooop-USA
    I don’t understand why some of reviews are less than 5 stars just to communicate feature requests or enhancements. It is all about —value— here. This app is a life changer. There is no better way to meet people and develop a close personal connection quickly, with people you want to meet and stay connected to forever. You don’t have to be an active traveler, host’er or surfer to to do this. Just correspond with people who grab your interest that are close by and invite them for coffee or use the “Hang Out” feature. Totally rewarding. Hosting and surfing are priceless means to expand a limited understanding of cultures around the world. How cool is that??
  • Love it! Oct 25, 2017

    By Chasen Martinsen
    I love Couchsurf! I really like the idea of it and it is a perfect tool for travelers to find a place to stay, and people to hang out with. It's also fun hosting people, helping out where you can, and learning from people all across the world. My one complaint is, please bring back verification via hosting. I really enjoy helping out travelers, but not for $60. I'm not going to pay that much money for people to come stay with me. I think you should be able to earn "verified" status through other ways, such as staying active and actually hosting people. It's makes it difficult for us generous hosters. Please fix this Couchsurf, it's not fair. Thank you,
  • Best travel app ever Feb 12, 2020

    By Huntman Jake
    This is a wonderful app that has connected me to numerous similarly-minded travelers across the world. Really one of the only things in life that doesn’t seem to revolve around money. It’s just experience—people engaging with one another over their passions for travel and human connection. It allows travelers to see the world through the locals’ eyes. It fosters the formation of global friendships and unforgettable experiences. I have used this app in my home country and abroad and will never consider hotels to be my first housing option again.
  • Great app but has a few bugs that need to be worked out Dec 30, 2018

    By Rachthegirl
    This app has been a lifesaver when traveling, helping me connect and make friends with people in this world I otherwise would have never came into contact with. The events page is great and is utilized quite a bit where I live, however some debugging needs to happen. Namely, the event disappears before the event would be over, so you have to make your event end the following day, which can be (and has been) confusing for out-of-towners. Also, currently it’s not possible to add a cover photo to the event. The last bug I notice and need to mention is the search engine for members. If I search for a particular member in a region, they almost never show up. Instead, random members show up in the search. Fix these bugs, and I’d be more than happy to re-rate this app to 5 stars! :-)
  • Incredible app for traveling like a local Nov 12, 2018

    By ateverwhay
    I LOVE couchsurfing. It’s truly the best way to travel if you want to see the world like a local and make friends. Especially perfect for students and budget travelers. I’ve loved getting to know my hosts, see their favorite spots in their cities, and get small glimpses of the ways other people live. The app is great and easy to use, and I love that you can choose or start a “hangout” to find activities or people nearby. My only complaint is it doesn’t give access to “groups” from the app. I would like to be able to access to group pages so I can see what others have posted or info on group pages. Besides that, great app and an amazing resource for travelers.
  • Exploring the right way Jun 12, 2018

    By Samar khalife
    I am personally a person who dread’s the cliché travel experience and this is where Couchsurfing comes to the rescue! If you want to discover a country’s gems, it’s more satisfying to look from a local’s eye. Not only do you find out about the country’s secrets but you also get to enjoy the lifestyle of any country’s population. The purpose of this app is a win-win for hosts and for surfers if not for the whole global society. The only Remark I have to give is the technical issues I faced while dealing with the app. Other than that I applaud the creators of this app for giving people a way to scope the world without the pain of spending loads of money and seeing the bare minimum.
  • CS is Perfect, but Groups/Events can be better May 15, 2020

    By Dom Aleksandr
    I’ve always enjoyed using Couchsurfing, the experiences with others around the world have been phenomenal. Overall, the system for setting up and reviewing couchsurfs is solid and I have nothing to add. I had an issue a few years ago purchasing verification, but it not applying, so I purchased directly from the site in hopes to fix it, which caused a bunch of customer support issues that didn’t get resolved, but years later I purchased it again and had no issues. I would like to say that CS is aiming to lower verification prices, and I hope they don’t lower it too much, it would be a shame to lower the barrier for entry, which can cause logistical from for those less committed to following through with a hosting. I recommend some kind of badging system to encourage people to use the group and event features more. Anything to make the community more tight-knit and active will help grow the community organically.
  • Oct 20, 2021

    By Peter Truong
    Membership to this website/app used to be free, and the very idea of it is that as little money as possible is to be involved, but lately the owners have used covid as an excuse to charge as much money as they can for an annual membership. I've met many awesome people here, and it's worth the membership price if you use it, but I don't like it's current administration.
  • App needs minor work Jan 1, 2019

    By Kayeor
    Despite being relatively new to CouchSurfing, I love it & am wholly invested! It is a great experience as a host and as a traveler. The CouchSurfing app is essentially a good one. It works well most of the time. I appreciate how we can personalize information about our homes, add CS pictures to add credence to our profiles, give honest reviews of our guests & respond to feedback we have received. My primary complaint about the app is the size of the font is so small & the color of the font is so faint that it is difficult to see. Also, I wish there was a way to edit/add to a reference I’d written for someone. (I had written it before traveling with a girl I knew from work & learned quite a lot about her while CouchSurfing together. I would have written a more revealing review for others who plan to host/travel with her.) My final complaint is that I will often receive notifications for emails that do not appear in my inbox. I’m not sure whether I am ever able to recover those. Other than those small issues, I find the app very functional & it fully compliments/supports the CS website.
  • Awesome concept, needs some improvements Sep 1, 2017

    By AEC21
    I looooove couchsurfing. It's changed my life and I'm so grateful for this app and what the connections it assists in creating. Howevvvveerrr... Technically some things need work. For example, sometimes I get notifications and sometimes I don't, making it difficult to correspond with surfers/hosts. Also, unless I accept/decline a couchsurfing request, I cannot send a message back to a person, even if the request has expired and I didn't have a chance to accept or decline.. I cannot send any messages at all!! Very stressful, as I would wish to reach out to some people I didn't have a chance to respond to in time. I also do not understand the point of paying for "verification," but luckily not being verified has not negatively impacted me yet. Also through the app the age range when looking for hosts is a very weird gap, it would be great to be able to put in ages yourself.
  • Great for the right people May 31, 2019

    By Faristuta
    I like the idea very much, and I’ve hosted some amazing people but the majority of requests now are from people who arrive very late, just want a place to crash and shower and takeoff the next day early morning. They don’t want to interact or spend time with the host. This usually affects hosts who live in a somewhat smaller town that happens to just be in the way of the couchsurfer and they have no option but to stay there. Couchsurf needs to add a feature or disclaimer, or something in the way we rate others asking if that person understands the spirit of couchsurfing or wants to use the app for the sole reason of saving money. Definitely saving money is a big motive but it shouldn’t be the only one, otherwise you feel you’re being taken advantage of rather being thanked.
  • Oct 8, 2021

    By Mike Sullivan
    They say get verified with credit card or PayPal. That normally means charge the car to dollar or something to verify it. But I click on verify and I'm charged 60 bucks. Then I reinstall the app a week later and they want to charge me again, unbelievable.
  • Could be 5 star Jan 18, 2019

    By Ekofocus
    I completely love Couchsurfing and especially the couchsurfing community, but more the time pass and worst the app and the concept become. Before it was no limit to request you can send, while now you have a limit of 10 which I can see a reason behind, but when your limited request get nullified by a not good system behind it kind of pisses me off as Couchsurfing born to help travelers and people that can give it back, I will explain the issue : after I send a request to a person which had availability on the calendar before sending the request ( host can lock days when they can't host) the system came up with a message saying "the couch is not available" which is ok if wouldn't take out my opportunity to send another request as it was already unavailable. I don't know if is a software issue or what, but unlike when it started as no profit, community based program, nowadays it is becoming a not well supported app. Love the idea, love the community, love the people I met through Couchsurfing, I just wish the development could keep up with the awesomeness that Couchsurfing Vison is.
  • Great idea , low quality app, bad management Apr 24, 2021

    By Samwael_
    I think Couchsurfers deserve an app better than that. Can’t see groups on the app, neither verify my ID because the app always crashes. Plus in the beginning of the Pandemic, they locked me out of accessing my account for the sole purpose of paying money, imagine. Like there was literally any service that I had to pay for, even though because I like the idea and wanted to help the company, I paid $15 which was supposed to be for verification, but guess, they made it just a contribution and the worse thing is that it says it’s an annual contribution and they may charge me for the coming year too. Ok! Verified my account for $60 which I see that at some point they’ll take it away too with their poor management. They state “not set to expire soon” Lol, ok you can end it anytime I’m sure, I didn’t read the policy but it can also change without any prior consent or agreement. I’m not telling anybody to stay away tho, my message is for the developers and managers to respect their users. Couchsurfers deserve better than that. Good luck
  • Aug 12, 2021

    By Shashank Gupta
    I know the last year was people making stupid decisions but sheesh, the monthly charge for a free community and this new tactic - having bots message members so they have to sign back in to reply/read... Deleted..
  • Jan 12, 2019

    By Nina Mousavifar
    The application and the platform is good, But one thing really turning me down is that, they are literally rubbing us money in the shadow of "Being Verified Member". if it's just the matter of being verified, 1$ would do the job rather than 60$! they don't even warn you that you will be charged 60$ before referring to the payment page! this behavior is literally a fraud! The other even worse thing driving me nuts is that, they claim someone to be safe and verified just because they have paid the unreasonable money! is it just the matter of money?! someone who has paid the money doesn't entitle them to be safe and more trust able! again, if that's the case, 1$ is also enough to make them verified! I understand that they deserve to profit from their platform, but using this filthy strategy makes me believe that they think we are idiots! I might have paid the 60$ or even more than that, if it wasn't in the shadow of "being verified!". I preferred a very direct way of being a premium user! I'm really disappointed by couch-surfing and more by the people who are a victim of that!
  • Verification scam $$ Oct 4, 2019

    By Pdagee
    I’ve used the app 3 years ago and on my recent travel I decided to download it again. I was updating my profile & was prompted that I would have a higher chance of getting approved if I verified my account. They asked for a credit card to verify my account but did not indicate that a charge was to be made or how entering my cc details would result in a $60 charge! I entered my cc details thinking that it was just to verify that I am who I say I am regarding my name etc. Returning home from my holiday I received an email stating that I have been charged $60!!! I emailed their customer support stating my situation - I was unaware of the charge, amount, & ultimately being mislead. Jenny a customer service agent said they do not refund outside of the 7 day window (mind you I was only 2 days outside of the 7 day window) and asked for them to make an exception and she insisted that a refund cannot be processed. Very upsetting considering that I didn’t end up using the app. Terrible customer service! Absolutely Money hungry! *UPDATE* - stop responding to reviews advising them to contact customer service when you know very well your customer service agents will refuse to help out especially regarding any sort of refund. If you actually read my review you would see that I WANT A REFUND! & if you were genuine with helping me out you would provide a specific email and a claim number to ensure that I indeed get my refund!!
  • They took money from me only to suspend my account for other people’s behavior Jul 4, 2021

    By Traveler and Lawyer
    We need a better alternative. I was forced to pay $3 every month to be able to use the application but that’s not the main problem. I largely enjoyed using the application because I met many people from all over the world who I have become friends with and had good experiences with. But the administrators of the application have a very poor management style. I once hosted a guy at my house who ended up causing many problems, including stealing my keys. I made sure to complain to the CS team about this, and provided videos. All they did was suspend his account for a week. There were also multiple instances of people using the application to sexually harass people including myself. The application allows anyone to block you for any reason and with no follow-up. That’s not what’s problematic. What’s problematic is that after taking your money, the team suspends your account if “too many people” block you. There are people with multiple accounts who have blocked me because they either wanted to cause trouble at my house or sexually harass me. It’s common for people to abuse the block function. But the CS team refused to investigate these blocks and just suspended my account with no details. I have invested in my account and built up over the years, and it’s sad to see how one can get victimized like that.
  • Nov 10, 2021

    By Travis LowRider
    Was super great for travel until now. Use to be free., Now they want money. Tf ...ruins the whole idea n fun of it. Bring back the free version with ads!!!
  • Nov 4, 2021

    By Jo Sprague
    Love the concept and community. Very disappointed that this app has been disabled on all my devices that don't support Google Play. Why the need for more security restrictions than even my banks have?
  • Oct 14, 2021

    By Jorge Rivero
    Pathetic customer service. I paid the monthly fee 3 weeks ago and I still have no access. Customer service won't reply to my emails. I've been a couchsurfer for about a decade but I will delete my account.
  • Sep 13, 2021

    By Paul Kim
    The app caught me off guard. Snatched $60 from my bank. Thank you for reminding me to "always check the reviews" before diving deeper. 🤣🤣🤣
  • Aug 28, 2021

    By Tony V
    CS is at least consistent with bad decision after bad decision. The icing on the cake is $60 paywall that has totally crippled the once healthy community, and I imagine it's all going to be downhill as it has been for a while now. Hopefully a more competent company can take it's place and still be profitable without completely killing their community. It's a shame they're so disconnected from their site/app users. Wasted opportunity.
  • Extraordinarily shady and disgusting business practices Aug 6, 2020

    By ksalemini
    I made an account on month ago to provide a reference for a friend who was on the verge of homelessness. Upon visiting the website I was asked to “donate” a certain amount of money to even be able to access the site. This red flag should have dissuaded me from even registering, but I wanted to make sure I could help my friend however I could. I “donated” (paywall) thinking that was all, and promptly finished setting up my account. Fast forward one month later I see another charge from Couchsurfing. I never authorized this transaction, and emailed support asking for a refund and to remove me from any kind of automatic payment system I may unknowingly be on. Instead I get a response stating no refunds will be issued. They ambiguously worded the entire “donation” protocol and never explicitly state that the “donation” will be a recurring fee. I don’t even use the app, I just had to write something for a friend. Congratulations, the measly $2.39 you guys refused to refund after effectively stealing it from me is now a chargeback and a report to the Better Business Bureau and FTC.
  • Oct 19, 2021

    By Brian Ruggles
    I can't believe you have to pay before you can even SEE the app. What if there are no couchsurfing options where I'm looking? Covid didn't kill this app. They killed it themselves.
  • Jun 11, 2021

    By Damon Mushrush
    I can't even search possible hosts unless I pay everytime I open the app. I've paid $60 to be verified and paid 2 monthly amounts and I still can't access anything on the site. I first signed up probably 8 years ago and have never seen this until the last year. You've lost a member by your greed, Couch Surfing management.

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