CorrLinks
CommunicationAdvanced Technologies Group, LLC
CorrLinks is a way to communicate with those incarcerated in institutions
500K+
Downloads
Featured on Must-Have Apps to Communicate with Imprisoned Loved Ones
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About CorrLinks
CorrLinks is a way for family and friends to electronically communicate with their loved ones incarcerated in institutions. Established through a relationship between a corrections agency and ATG, this system allows family and friends to subscribe to CorrLinks services. Currently all Federal Bureau of Prisons and Department of Corrections (DOC) for the States of Iowa, Massachusetts, Wisconsin, Nevada and Oklahoma institutions allow such communication.
Note: To use this app, you must have a paid Premier Account subscription. Details are available here: https://www.corrlinks.com/PremierAccountInfoAndroid.aspx
The app has the following features:
• Stay in contact with your loved ones with real time alerts. Receive immediate push notifications to your device every time you receive a new message!
• Eliminates login on a mobile device!
• Messages to your inbox download automatically and available on your local device for faster access!
• Messages previously read are in your inbox and don’t need to be downloaded again!
• Retain all of your messages for 60 days, instead of 30!
• Own multiple mobile devices? Attach up to 3 of your mobile devices (phone, tablet etc.) to your account!
• Eliminates Captcha on the mobile app – that hard to read verification process!
• A Premier Account only costs $6.00 per YEAR! That’s just $.50 a month! Take advantage of this offer today.
If you have issues with the app, please contact CorrLinks support at: https://www.corrlinks.com/Help.aspx
Note: To use this app, you must have a paid Premier Account subscription. Details are available here: https://www.corrlinks.com/PremierAccountInfoAndroid.aspx
The app has the following features:
• Stay in contact with your loved ones with real time alerts. Receive immediate push notifications to your device every time you receive a new message!
• Eliminates login on a mobile device!
• Messages to your inbox download automatically and available on your local device for faster access!
• Messages previously read are in your inbox and don’t need to be downloaded again!
• Retain all of your messages for 60 days, instead of 30!
• Own multiple mobile devices? Attach up to 3 of your mobile devices (phone, tablet etc.) to your account!
• Eliminates Captcha on the mobile app – that hard to read verification process!
• A Premier Account only costs $6.00 per YEAR! That’s just $.50 a month! Take advantage of this offer today.
If you have issues with the app, please contact CorrLinks support at: https://www.corrlinks.com/Help.aspx
Write a Review
-
QUESTION
Sep 2, 2020 I have a CorrLinks premier acct but when I go to log on online, it lets me log in then I go to send money to an inmate and it won’t allow me. My question is as long as there’s money on my email acct it will just deduct when he emails me correct? That’s what I was told but I want to confirm. I can’t find a customer service number anywhere and I’ve been trying to figure this out all day!!!!more -
Jan 26, 2021 Absolutely love this app. It makes sending and receiving messages as well as sending and receiving money and tracking that money super easy and I love that it actually connects to my SmartWatch and lets me know when I'm getting a phone call just wish that there was video chat since visitation has been suspended due to the pandemic plus I believe that being able to do video chat with an inmate is good for them mentally and physically hopefully we will get that soon.more -
Feb 11, 2021 I love this app! Love that Im able to load whatever money that I want/ need to to be able to stay in contact with my son! I have arthritis in my hands which prevents me from writing letters so this helps me alot. Just wish it would allow to send emojis or photos. Other than that I can write to my son anytime I want too & get excited when he writes me back.. I always load $10-$20.00 on this app and for $10.00 I get 40 messages to send $20.00 gives me 80 O'mails. This app is amazing! I love it...more -
It makes things easier
Nov 26, 2017 It's not perfect, as some other reviews point out, but I am relying on this app to stay in contact and it makes a bad situation a little bit easier. Really glad that this app and service exists. Also, as some noted there is a delay when sending or receiving an email, sometimes up to 2-3 hours. This is because all communications are monitored and reviewed before being passed along. This is done by humans. Do not assume anything you send will be private. This is the law and not fault of the app/service.more -
Notifications
Jul 27, 2019 Hello, I noticed yesterday that I’m not seeing my notifications on the outside of my app right away. I have to go inside the app where it’ll show me then that I messages and how many in my inbox. Once I saw that and went out of app and then the 1 for messages was then on the outside of my app. This just recently started, I’ve never had any issues before. So just an FYI for you all. Thanks for such a great app!more
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Dec 19, 2020 Confusing! It tells you to upgrade to a premium account after you sign in. I'm using a mobile device and it won't load where to upgrade!? Not very clear where the instructions don't match the page. If you want to talk with someone incarcerated you must use this service.more -
Nov 28, 2020 Once you run out of money it doesn't allow you to add any more. Now I have to wait until February to use a premier account, and had to add money to a regular account that doesn't tell you when you get messages. I paid for the premium for the convenience, and I should be allowed to add funds to it.more -
Sep 11, 2020 It's a wonderful app, but unfortunately something about the system delays messages (from both parties). Messages sent sometimes won't even arrive till the very next day. I had three messages come in all at once from a two day span. It's a well built app, and I love it, but it's incredibly unreliable. Note: I'm a premium user.more -
Jan 22, 2021 Because I've had other phones in the past,I can't log into the premium account that I just paid for,unless I have a home computer,to which I don't. All the old devices are somehow still logged in,and they don't even exist anymore. -
App needs to be updated!
Jan 20, 2021 I pay the subscription and get notified about a new message but when I open the app up and go to the inbox the new message is not there! When I refresh the mailbox “Communication Error” always pops up! This is ridiculous when I pay and I can’t even get the new messages. This has been going on for months and I just decided that I’ll get on CorrLinks on my laptop or work computer since I’m not getting new messages on the app... real irritatingmore
No reviews available
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Jan 26, 2021 Absolutely love this app. It makes sending and receiving messages as well as sending and receiving money and tracking that money super easy and I love that it actually connects to my SmartWatch and lets me know when I'm getting a phone call just wish that there was video chat since visitation has been suspended due to the pandemic plus I believe that being able to do video chat with an inmate is good for them mentally and physically hopefully we will get that soon.more -
Feb 11, 2021 I love this app! Love that Im able to load whatever money that I want/ need to to be able to stay in contact with my son! I have arthritis in my hands which prevents me from writing letters so this helps me alot. Just wish it would allow to send emojis or photos. Other than that I can write to my son anytime I want too & get excited when he writes me back.. I always load $10-$20.00 on this app and for $10.00 I get 40 messages to send $20.00 gives me 80 O'mails. This app is amazing! I love it...more -
It makes things easier
Nov 26, 2017 It's not perfect, as some other reviews point out, but I am relying on this app to stay in contact and it makes a bad situation a little bit easier. Really glad that this app and service exists. Also, as some noted there is a delay when sending or receiving an email, sometimes up to 2-3 hours. This is because all communications are monitored and reviewed before being passed along. This is done by humans. Do not assume anything you send will be private. This is the law and not fault of the app/service.more -
Notifications
Jul 27, 2019 Hello, I noticed yesterday that I’m not seeing my notifications on the outside of my app right away. I have to go inside the app where it’ll show me then that I messages and how many in my inbox. Once I saw that and went out of app and then the 1 for messages was then on the outside of my app. This just recently started, I’ve never had any issues before. So just an FYI for you all. Thanks for such a great app!more -
No complaints
Dec 29, 2016 I love the app. Very convenient. I see several bad reviews concerning the communications error. I receive that error from time to time, but I refresh and move past it. I refuse to complain about this app because it is making the best out of a bad situation. I can't buy a book of stamps for $7 a year, so I'll gladly spend it here and conveniently talk to my fiance every day, many times a day. Thanks.more
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QUESTION
Sep 2, 2020 I have a CorrLinks premier acct but when I go to log on online, it lets me log in then I go to send money to an inmate and it won’t allow me. My question is as long as there’s money on my email acct it will just deduct when he emails me correct? That’s what I was told but I want to confirm. I can’t find a customer service number anywhere and I’ve been trying to figure this out all day!!!!more -
Feb 16, 2021 This is a good app but A being a prison wife, I'd say it was nicer to go thru gettingout, you could everything for your inmate with one account n well plus jaypay, but getting more use to it. -
It is getting better
Jun 11, 2016 All is almost back to normal. It crashes sometimes why typing and when replying to a message if you press paste it automatically crashes but not when you compose a new one and press paste? -
Can’t...
Oct 28, 2017 So I have noticed that when I am typing my message for contraction words like “can’t, it’s, etc...”, after I read the sent message, the your system has taken the (‘) apostrophe out...why is that?
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Oct 2, 2020 It's great to be able to email loved ones who are locked up, however it should be noted that there's a delay in receipt. Perhaps its cause they have to monitor and read messages, I don't know, but its still faster than postal mail. What I dislike, is the app failing to sync for the past month after renewing Premium service. I tried logging off and uninstalling and still it won't load messages. I have to access my account from another phone or laptop to retrieve messages. Need an update to fix!more -
Dec 8, 2020 Question: I have had a CorrLinks account for a while now. I I have been trying to add money to my corrlinks account to no avail. Please help. Other inmate email accounts you can send photos and videos corrlinks you cannot it'd be great if they could fix this feature but at the moment I just like to add money to my accountmore -
Adding funds?
Dec 29, 2018 It is a convenient way to get in contact with your loved ones but it keeps saying $0.00 balance as if I will not be able to add any funds. I would like to know more about adding funds so we can keep track how much he needs in order to communicate monthly. This app is good as far as communication goes but very bland in its process. Updates need to be made!more
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Dec 19, 2020 Confusing! It tells you to upgrade to a premium account after you sign in. I'm using a mobile device and it won't load where to upgrade!? Not very clear where the instructions don't match the page. If you want to talk with someone incarcerated you must use this service.more -
Sep 11, 2020 It's a wonderful app, but unfortunately something about the system delays messages (from both parties). Messages sent sometimes won't even arrive till the very next day. I had three messages come in all at once from a two day span. It's a well built app, and I love it, but it's incredibly unreliable. Note: I'm a premium user.more
-
Nov 28, 2020 Once you run out of money it doesn't allow you to add any more. Now I have to wait until February to use a premier account, and had to add money to a regular account that doesn't tell you when you get messages. I paid for the premium for the convenience, and I should be allowed to add funds to it.more -
Jan 22, 2021 Because I've had other phones in the past,I can't log into the premium account that I just paid for,unless I have a home computer,to which I don't. All the old devices are somehow still logged in,and they don't even exist anymore. -
App needs to be updated!
Jan 20, 2021 I pay the subscription and get notified about a new message but when I open the app up and go to the inbox the new message is not there! When I refresh the mailbox “Communication Error” always pops up! This is ridiculous when I pay and I can’t even get the new messages. This has been going on for months and I just decided that I’ll get on CorrLinks on my laptop or work computer since I’m not getting new messages on the app... real irritatingmore -
Sep 18, 2020 This is awful! I pd the $6 for premium service on 6/12/2020 and have not been able to use the service at all! It says I need an invite from my son (which he sent but i never found). Now when i installed Corrlinks on my phone, changed my password, etc. I wrote a message & it says, my inmate is not registered. My daughter was able to connect with him on her account. Why is this not working for me?more -
Poor service and inconvenient
May 20, 2019 This is a pain. One must sign up from a regular computer. But often the browser you use won’t let you sign up. So you try another browser. And another. Same problem. You finally email customer service explaining that it’s not working and that you’ve tried all the major browsers. So then you get a tone deaf answer telling you to try another browser. Facepalm. CorrLinks, charge more for your app and make it easy to use. Please.more
What’s Groovy
It took me a little while to figure out that 1st you must go to website, i sent messages from there for quite awhile, then got the Premium and could use the app on android, the only thing I don't like is, paying for Premium you still have to go to website to add $ to your account, and add or delete offenders. But other then that, ive had no problems and I've been using it for 3 years.
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What’s Subpar
We really need this app to communicate, but sometimes the service is extremely frustrating for something you have to pay a subscription for. Frequent communication errors, doesn’t save drafts and errors out. Sometimes it notifies you there’s and email, sometimes it doesn’t. If there is an error and it won’t send the email, you can’t save the draft to try again later. When you want to connect to support to get help, the webpage doesn’t load. There was a small window couple hour window earlier today I could send and receive emails the rest of the day there has been communication errors. People really need this app, that’s why we pay for it.
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less
Filter Reviews
-
QUESTION
I have a CorrLinks premier acct but when I go to log on online, it lets me log in then I go to send money to an inmate and it won’t allow me. My question is as long as there’s money on my email acct it will just deduct when he emails me correct? That’s what I was told but I want to confirm. I can’t find a customer service number anywhere and I’ve been trying to figure this out all day!!!! -
Absolutely love this app. It makes sending and receiving messages as well as sending and receiving money and tracking that money super easy and I love that it actually connects to my SmartWatch and lets me know when I'm getting a phone call just wish that there was video chat since visitation has been suspended due to the pandemic plus I believe that being able to do video chat with an inmate is good for them mentally and physically hopefully we will get that soon.
-
I love this app! Love that Im able to load whatever money that I want/ need to to be able to stay in contact with my son! I have arthritis in my hands which prevents me from writing letters so this helps me alot. Just wish it would allow to send emojis or photos. Other than that I can write to my son anytime I want too & get excited when he writes me back.. I always load $10-$20.00 on this app and for $10.00 I get 40 messages to send $20.00 gives me 80 O'mails. This app is amazing! I love it...
-
It makes things easier
It's not perfect, as some other reviews point out, but I am relying on this app to stay in contact and it makes a bad situation a little bit easier. Really glad that this app and service exists. Also, as some noted there is a delay when sending or receiving an email, sometimes up to 2-3 hours. This is because all communications are monitored and reviewed before being passed along. This is done by humans. Do not assume anything you send will be private. This is the law and not fault of the app/service. -
Notifications
Hello, I noticed yesterday that I’m not seeing my notifications on the outside of my app right away. I have to go inside the app where it’ll show me then that I messages and how many in my inbox. Once I saw that and went out of app and then the 1 for messages was then on the outside of my app. This just recently started, I’ve never had any issues before. So just an FYI for you all. Thanks for such a great app! -
This is a good app but A being a prison wife, I'd say it was nicer to go thru gettingout, you could everything for your inmate with one account n well plus jaypay, but getting more use to it.
-
No complaints
I love the app. Very convenient. I see several bad reviews concerning the communications error. I receive that error from time to time, but I refresh and move past it. I refuse to complain about this app because it is making the best out of a bad situation. I can't buy a book of stamps for $7 a year, so I'll gladly spend it here and conveniently talk to my fiance every day, many times a day. Thanks. -
It's great to be able to email loved ones who are locked up, however it should be noted that there's a delay in receipt. Perhaps its cause they have to monitor and read messages, I don't know, but its still faster than postal mail. What I dislike, is the app failing to sync for the past month after renewing Premium service. I tried logging off and uninstalling and still it won't load messages. I have to access my account from another phone or laptop to retrieve messages. Need an update to fix!
-
Helpful app
This app is soooo worth having! It’s almost like texting and compared to the alternative it’s priceless not having to log on every time, and you know the instant you get an email from your inmate.. and they don’t have to wait for you to remember to log on and check and see if you have an email from them..replying is a snap. Highly recommend!! -
It is getting better
All is almost back to normal. It crashes sometimes why typing and when replying to a message if you press paste it automatically crashes but not when you compose a new one and press paste?
No reviews available
-
Absolutely love this app. It makes sending and receiving messages as well as sending and receiving money and tracking that money super easy and I love that it actually connects to my SmartWatch and lets me know when I'm getting a phone call just wish that there was video chat since visitation has been suspended due to the pandemic plus I believe that being able to do video chat with an inmate is good for them mentally and physically hopefully we will get that soon.
-
I love this app! Love that Im able to load whatever money that I want/ need to to be able to stay in contact with my son! I have arthritis in my hands which prevents me from writing letters so this helps me alot. Just wish it would allow to send emojis or photos. Other than that I can write to my son anytime I want too & get excited when he writes me back.. I always load $10-$20.00 on this app and for $10.00 I get 40 messages to send $20.00 gives me 80 O'mails. This app is amazing! I love it...
-
It makes things easier
It's not perfect, as some other reviews point out, but I am relying on this app to stay in contact and it makes a bad situation a little bit easier. Really glad that this app and service exists. Also, as some noted there is a delay when sending or receiving an email, sometimes up to 2-3 hours. This is because all communications are monitored and reviewed before being passed along. This is done by humans. Do not assume anything you send will be private. This is the law and not fault of the app/service. -
Notifications
Hello, I noticed yesterday that I’m not seeing my notifications on the outside of my app right away. I have to go inside the app where it’ll show me then that I messages and how many in my inbox. Once I saw that and went out of app and then the 1 for messages was then on the outside of my app. This just recently started, I’ve never had any issues before. So just an FYI for you all. Thanks for such a great app! -
No complaints
I love the app. Very convenient. I see several bad reviews concerning the communications error. I receive that error from time to time, but I refresh and move past it. I refuse to complain about this app because it is making the best out of a bad situation. I can't buy a book of stamps for $7 a year, so I'll gladly spend it here and conveniently talk to my fiance every day, many times a day. Thanks. -
Helpful app
This app is soooo worth having! It’s almost like texting and compared to the alternative it’s priceless not having to log on every time, and you know the instant you get an email from your inmate.. and they don’t have to wait for you to remember to log on and check and see if you have an email from them..replying is a snap. Highly recommend!! -
Review
Despite all bad reviews I actually love this app. I have zero complaints! Works perfectly fine for me! For 7 dollars a year I am able to keep in contact with my love one. Of course there is a processing delay it usually takes 1 1/2 or two hours before the recipients receives the email. -
We use this app for emails back and forth to each other, actually it comes in like a text on my phone. Works great!
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Be careful
Be sure to save you email at least every 3-5 minuets just in case the system crashes you can go Back into your draft folder to pick it back up or view, you can also go to your desktop. -
The best app ever. I hate the website especially on a phone but with your app it's much easier to write my father. And read the messages. Thanks for making such an amazing app and for only 6$ a year thanks!!!
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QUESTION
I have a CorrLinks premier acct but when I go to log on online, it lets me log in then I go to send money to an inmate and it won’t allow me. My question is as long as there’s money on my email acct it will just deduct when he emails me correct? That’s what I was told but I want to confirm. I can’t find a customer service number anywhere and I’ve been trying to figure this out all day!!!! -
This is a good app but A being a prison wife, I'd say it was nicer to go thru gettingout, you could everything for your inmate with one account n well plus jaypay, but getting more use to it.
-
It is getting better
All is almost back to normal. It crashes sometimes why typing and when replying to a message if you press paste it automatically crashes but not when you compose a new one and press paste? -
Can’t...
So I have noticed that when I am typing my message for contraction words like “can’t, it’s, etc...”, after I read the sent message, the your system has taken the (‘) apostrophe out...why is that?
-
It's great to be able to email loved ones who are locked up, however it should be noted that there's a delay in receipt. Perhaps its cause they have to monitor and read messages, I don't know, but its still faster than postal mail. What I dislike, is the app failing to sync for the past month after renewing Premium service. I tried logging off and uninstalling and still it won't load messages. I have to access my account from another phone or laptop to retrieve messages. Need an update to fix!
-
Question: I have had a CorrLinks account for a while now. I I have been trying to add money to my corrlinks account to no avail. Please help. Other inmate email accounts you can send photos and videos corrlinks you cannot it'd be great if they could fix this feature but at the moment I just like to add money to my account
-
Adding funds?
It is a convenient way to get in contact with your loved ones but it keeps saying $0.00 balance as if I will not be able to add any funds. I would like to know more about adding funds so we can keep track how much he needs in order to communicate monthly. This app is good as far as communication goes but very bland in its process. Updates need to be made!
Filter Reviews
-
Confusing! It tells you to upgrade to a premium account after you sign in. I'm using a mobile device and it won't load where to upgrade!? Not very clear where the instructions don't match the page. If you want to talk with someone incarcerated you must use this service.
-
Once you run out of money it doesn't allow you to add any more. Now I have to wait until February to use a premier account, and had to add money to a regular account that doesn't tell you when you get messages. I paid for the premium for the convenience, and I should be allowed to add funds to it.
-
It's a wonderful app, but unfortunately something about the system delays messages (from both parties). Messages sent sometimes won't even arrive till the very next day. I had three messages come in all at once from a two day span. It's a well built app, and I love it, but it's incredibly unreliable. Note: I'm a premium user.
-
Because I've had other phones in the past,I can't log into the premium account that I just paid for,unless I have a home computer,to which I don't. All the old devices are somehow still logged in,and they don't even exist anymore.
-
App needs to be updated!
I pay the subscription and get notified about a new message but when I open the app up and go to the inbox the new message is not there! When I refresh the mailbox “Communication Error” always pops up! This is ridiculous when I pay and I can’t even get the new messages. This has been going on for months and I just decided that I’ll get on CorrLinks on my laptop or work computer since I’m not getting new messages on the app... real irritating -
This is awful! I pd the $6 for premium service on 6/12/2020 and have not been able to use the service at all! It says I need an invite from my son (which he sent but i never found). Now when i installed Corrlinks on my phone, changed my password, etc. I wrote a message & it says, my inmate is not registered. My daughter was able to connect with him on her account. Why is this not working for me?
-
Poor service and inconvenient
This is a pain. One must sign up from a regular computer. But often the browser you use won’t let you sign up. So you try another browser. And another. Same problem. You finally email customer service explaining that it’s not working and that you’ve tried all the major browsers. So then you get a tone deaf answer telling you to try another browser. Facepalm. CorrLinks, charge more for your app and make it easy to use. Please. -
Totally awful. I sent money through this site and it was never received. It somehow just disappeared. And I'm trying to spend the $6 for premier after the trial period, but it keeps blocking me.
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Frustrated
I created my account a month ago and I’ve paid for mySubscription when it told me to and now it’s telling me I cannot send any emails because I had insufficient funds I uninstalled it then tried to reinstall it and now it’s not allowing me to reinstall on my phone I went to the website to try to send my email and it still tells me that you have insufficient funds I’m getting really irritated customer support is it helping any at all -
Not only are the interfaces designed extremely poorly, it's glitch. Oh and keefe/access, who owns Corrlinks are monopolizing on us and our loved ones!!! They charge 10 cents or more for what they call an email it's not email it's a two way msg system that charges an arm and a leg they families and their incarcerated loved one have to pay or not communicate. They don't give two craps the quality of their products and services the states make the contracts not inmates or loved ones.
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NO NOTIFICATIONS
I HAVE HAD THIS APP SINCE 2014 AND NEVER AN ISSUE UNTIL EARLY LAST YEAR. I’M PAYING FOR THE SERVICE RATHER THAN USING THE WEB TO LOGIN AND I EXPECT TO SEE WHEN I HAVE MESSAGES. I HAVE REACHED OUT TO YOU AND HAVE HEARD NOTHING BACK. I HAVE GONE TO MY PHONE CARRIER AS WELL AS I HAVE GONE TO THE APPLE STORE AND HAVE HAD MY PHONE RESET COMPLETELY AND HAVE REMOVED AND REINSTALLED THE APP AND STILL THE ONLY WAY I KNOW I HAVE MESSAGES IS IF I HAPPEN TO CHECK MY PERSONAL EMAIL ACCOUNT. BY THEN HOURS HAVE PASSED. I’M ASKING AGAIN, WHAT IS THE POINT OF HAVING TO PAY FOR SOMETHING THAT CAN NOT BE USED AS I SHOULD BE ABLE TOO? AT THIS POINT ALL ATTEMPTS ON MY END, WAS DONE AND NOW IT SEEMS IT IS YOUR APP THAT IS THE PROBLEM.
-
Confusing! It tells you to upgrade to a premium account after you sign in. I'm using a mobile device and it won't load where to upgrade!? Not very clear where the instructions don't match the page. If you want to talk with someone incarcerated you must use this service.
-
It's a wonderful app, but unfortunately something about the system delays messages (from both parties). Messages sent sometimes won't even arrive till the very next day. I had three messages come in all at once from a two day span. It's a well built app, and I love it, but it's incredibly unreliable. Note: I'm a premium user.
-
Once you run out of money it doesn't allow you to add any more. Now I have to wait until February to use a premier account, and had to add money to a regular account that doesn't tell you when you get messages. I paid for the premium for the convenience, and I should be allowed to add funds to it.
-
Because I've had other phones in the past,I can't log into the premium account that I just paid for,unless I have a home computer,to which I don't. All the old devices are somehow still logged in,and they don't even exist anymore.
-
App needs to be updated!
I pay the subscription and get notified about a new message but when I open the app up and go to the inbox the new message is not there! When I refresh the mailbox “Communication Error” always pops up! This is ridiculous when I pay and I can’t even get the new messages. This has been going on for months and I just decided that I’ll get on CorrLinks on my laptop or work computer since I’m not getting new messages on the app... real irritating -
This is awful! I pd the $6 for premium service on 6/12/2020 and have not been able to use the service at all! It says I need an invite from my son (which he sent but i never found). Now when i installed Corrlinks on my phone, changed my password, etc. I wrote a message & it says, my inmate is not registered. My daughter was able to connect with him on her account. Why is this not working for me?
-
Poor service and inconvenient
This is a pain. One must sign up from a regular computer. But often the browser you use won’t let you sign up. So you try another browser. And another. Same problem. You finally email customer service explaining that it’s not working and that you’ve tried all the major browsers. So then you get a tone deaf answer telling you to try another browser. Facepalm. CorrLinks, charge more for your app and make it easy to use. Please. -
Totally awful. I sent money through this site and it was never received. It somehow just disappeared. And I'm trying to spend the $6 for premier after the trial period, but it keeps blocking me.
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Frustrated
I created my account a month ago and I’ve paid for mySubscription when it told me to and now it’s telling me I cannot send any emails because I had insufficient funds I uninstalled it then tried to reinstall it and now it’s not allowing me to reinstall on my phone I went to the website to try to send my email and it still tells me that you have insufficient funds I’m getting really irritated customer support is it helping any at all -
Not only are the interfaces designed extremely poorly, it's glitch. Oh and keefe/access, who owns Corrlinks are monopolizing on us and our loved ones!!! They charge 10 cents or more for what they call an email it's not email it's a two way msg system that charges an arm and a leg they families and their incarcerated loved one have to pay or not communicate. They don't give two craps the quality of their products and services the states make the contracts not inmates or loved ones.
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Don't pay for the premium because it will never send you notifications when you get a message because it doesn't sync up messages while the app is closed. Its just a basic emailing app and was thrown together pretty lazily.
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DO NOT Update
The update has too many bugs. The alerts do not link you to messages, just the home page. They still haven’t fixed the issue where new messages are in bold and have a dot next to the name. They took that notification away over a year ago and still haven’t fixed it. The new update makes the notifications worse.
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Release Notes
1.2.1
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