CorrLinks
CommunicationAdvanced Technologies Group, LLC
CorrLinks is a way to communicate with those incarcerated in institutions
500K+
Downloads
About CorrLinks
Featured on Must-Have Apps to Communicate with Imprisoned Loved Ones
CorrLinks is a way to communicate with those incarcerated in institutions
see more about CorrLinks
About CorrLinks
CorrLinks is a way for family and friends to electronically communicate with their loved ones incarcerated in institutions. Established through a relationship between a corrections agency and ATG, this system allows family and friends to subscribe to CorrLinks services. Currently all Federal Bureau of Prisons and Department of Corrections (DOC) for the States of Iowa, Massachusetts, Wisconsin, Nevada and Oklahoma institutions allow such communication.
Note: To use this app, you must have a paid Premier Account subscription. Details are available here: https://www.corrlinks.com/PremierAccountInfoAndroid.aspx
The app has the following features:
• Stay in contact with your loved ones with real time alerts. Receive immediate push notifications to your device every time you receive a new message!
• Eliminates login on a mobile device!
• Messages to your inbox download automatically and available on your local device for faster access!
• Messages previously read are in your inbox and don’t need to be downloaded again!
• Retain all of your messages for 60 days, instead of 30!
• Own multiple mobile devices? Attach up to 3 of your mobile devices (phone, tablet etc.) to your account!
• Eliminates Captcha on the mobile app – that hard to read verification process!
• A Premier Account only costs $6.00 per YEAR! That’s just $.50 a month! Take advantage of this offer today.
If you have issues with the app, please contact CorrLinks support at: https://www.corrlinks.com/Help.aspx
Note: To use this app, you must have a paid Premier Account subscription. Details are available here: https://www.corrlinks.com/PremierAccountInfoAndroid.aspx
The app has the following features:
• Stay in contact with your loved ones with real time alerts. Receive immediate push notifications to your device every time you receive a new message!
• Eliminates login on a mobile device!
• Messages to your inbox download automatically and available on your local device for faster access!
• Messages previously read are in your inbox and don’t need to be downloaded again!
• Retain all of your messages for 60 days, instead of 30!
• Own multiple mobile devices? Attach up to 3 of your mobile devices (phone, tablet etc.) to your account!
• Eliminates Captcha on the mobile app – that hard to read verification process!
• A Premier Account only costs $6.00 per YEAR! That’s just $.50 a month! Take advantage of this offer today.
If you have issues with the app, please contact CorrLinks support at: https://www.corrlinks.com/Help.aspx
Ratings & Reviews
Write a Review
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Community
When a loved one is in prison communication is an essential part of their recovery, and sometimes letters which can take up to 3 weeks to be delivered dont cut it. CorrLinks lets you easily text your imprisoned loved one, and cost only $6 a year. more1 year ago
by bren
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Feb 11, 2021 I love this app! Love that Im able to load whatever money that I want/ need to to be able to stay in contact with my son! I have arthritis in my hands which prevents me from writing letters so this helps me alot. Just wish it would allow to send emojis or photos. Other than that I can write to my son anytime I want too & get excited when he writes me back.. I always load $10-$20.00 on this app and for $10.00 I get 40 messages to send $20.00 gives me 80 O'mails. This app is amazing! I love it... more -
Apr 30, 2021 Thank you!!! I am very impressed and it means a lot that we are able to keep in contact with family members with this amp instead of needing to be on a regular computer it's very nice to be able to do everything off my phone with them. more -
It makes things easier
Nov 26, 2017 It's not perfect, as some other reviews point out, but I am relying on this app to stay in contact and it makes a bad situation a little bit easier. Really glad that this app and service exists. Also, as some noted there is a delay when sending or receiving an email, sometimes up to 2-3 hours. This is because all communications are monitored and reviewed before being passed along. This is done by humans. Do not assume anything you send will be private. This is the law and not fault of the app/service. more -
Apr 20, 2021 Its ok . and the only problem i have i dont Know on the first time sending a message to a person if they get it. Its like Your in the dark wondering if the person Seen it is aware of the email there just no confrmation on it. -
Notifications
Jul 27, 2019 Hello, I noticed yesterday that I’m not seeing my notifications on the outside of my app right away. I have to go inside the app where it’ll show me then that I messages and how many in my inbox. Once I saw that and went out of app and then the 1 for messages was then on the outside of my app. This just recently started, I’ve never had any issues before. So just an FYI for you all. Thanks for such a great app! more -
No complaints
Dec 29, 2016 I love the app. Very convenient. I see several bad reviews concerning the communications error. I receive that error from time to time, but I refresh and move past it. I refuse to complain about this app because it is making the best out of a bad situation. I can't buy a book of stamps for $7 a year, so I'll gladly spend it here and conveniently talk to my fiance every day, many times a day. Thanks. more -
May 7, 2021 Almost instant messages and pictures. Keeps me in touch with my fiance more often. Regular mail and other forms of communication take days while this app send your messages the same day. -
Helpful app
May 3, 2019 This app is soooo worth having! It’s almost like texting and compared to the alternative it’s priceless not having to log on every time, and you know the instant you get an email from your inmate.. and they don’t have to wait for you to remember to log on and check and see if you have an email from them..replying is a snap. Highly recommend!! more -
QUESTION
Sep 2, 2020 I have a CorrLinks premier acct but when I go to log on online, it lets me log in then I go to send money to an inmate and it won’t allow me. My question is as long as there’s money on my email acct it will just deduct when he emails me correct? That’s what I was told but I want to confirm. I can’t find a customer service number anywhere and I’ve been trying to figure this out all day!!!! more
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Feb 11, 2021 I love this app! Love that Im able to load whatever money that I want/ need to to be able to stay in contact with my son! I have arthritis in my hands which prevents me from writing letters so this helps me alot. Just wish it would allow to send emojis or photos. Other than that I can write to my son anytime I want too & get excited when he writes me back.. I always load $10-$20.00 on this app and for $10.00 I get 40 messages to send $20.00 gives me 80 O'mails. This app is amazing! I love it... more -
Apr 30, 2021 Thank you!!! I am very impressed and it means a lot that we are able to keep in contact with family members with this amp instead of needing to be on a regular computer it's very nice to be able to do everything off my phone with them. more -
It makes things easier
Nov 26, 2017 It's not perfect, as some other reviews point out, but I am relying on this app to stay in contact and it makes a bad situation a little bit easier. Really glad that this app and service exists. Also, as some noted there is a delay when sending or receiving an email, sometimes up to 2-3 hours. This is because all communications are monitored and reviewed before being passed along. This is done by humans. Do not assume anything you send will be private. This is the law and not fault of the app/service. more -
Apr 20, 2021 Its ok . and the only problem i have i dont Know on the first time sending a message to a person if they get it. Its like Your in the dark wondering if the person Seen it is aware of the email there just no confrmation on it. -
Notifications
Jul 27, 2019 Hello, I noticed yesterday that I’m not seeing my notifications on the outside of my app right away. I have to go inside the app where it’ll show me then that I messages and how many in my inbox. Once I saw that and went out of app and then the 1 for messages was then on the outside of my app. This just recently started, I’ve never had any issues before. So just an FYI for you all. Thanks for such a great app! more -
No complaints
Dec 29, 2016 I love the app. Very convenient. I see several bad reviews concerning the communications error. I receive that error from time to time, but I refresh and move past it. I refuse to complain about this app because it is making the best out of a bad situation. I can't buy a book of stamps for $7 a year, so I'll gladly spend it here and conveniently talk to my fiance every day, many times a day. Thanks. more -
May 7, 2021 Almost instant messages and pictures. Keeps me in touch with my fiance more often. Regular mail and other forms of communication take days while this app send your messages the same day. -
Helpful app
May 3, 2019 This app is soooo worth having! It’s almost like texting and compared to the alternative it’s priceless not having to log on every time, and you know the instant you get an email from your inmate.. and they don’t have to wait for you to remember to log on and check and see if you have an email from them..replying is a snap. Highly recommend!! more -
QUESTION
Sep 2, 2020 I have a CorrLinks premier acct but when I go to log on online, it lets me log in then I go to send money to an inmate and it won’t allow me. My question is as long as there’s money on my email acct it will just deduct when he emails me correct? That’s what I was told but I want to confirm. I can’t find a customer service number anywhere and I’ve been trying to figure this out all day!!!! more -
Jan 20, 2021 It took me a little while to figure out that 1st you must go to website, i sent messages from there for quite awhile, then got the Premium and could use the app on android, the only thing I don't like is, paying for Premium you still have to go to website to add $ to your account, and add or delete offenders. But other then that, ive had no problems and I've been using it for 3 years. more
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Frustrating
Aug 11, 2020 We really need this app to communicate, but sometimes the service is extremely frustrating for something you have to pay a subscription for. Frequent communication errors, doesn’t save drafts and errors out. Sometimes it notifies you there’s and email, sometimes it doesn’t. If there is an error and it won’t send the email, you can’t save the draft to try again later. When you want to connect to support to get help, the webpage doesn’t load. There was a small window couple hour window earlier today I could send and receive emails the rest of the day there has been communication errors. People really need this app, that’s why we pay for it. more -
Apr 21, 2021 I have issues trying to start it. So I took the free 2 weeks it worked. Now it's about to expire in 2 days . It's telling me to go to Premier Account. But it's only showing regular Corrlinks also telling me to manage my inmate list it shows no account to put a X in the email alert box . This is frustrating me. more -
Mar 22, 2021 1. Length of time to receive the message is very slow. 2. Suddenly when I open the app it says can't sync to server. To pay for a service that is this slow and now not working at all is terrible. -
Mar 16, 2021 So hard to get started, now I can't get his messages. It keeps saying " unable to sync and connect to server" for days! Still can't connect, so frustrating!! -
May 3, 2021 This was very disappointing users will have to pay for the upgrade in hope that it would be better. It was unusable. Could not write a email with it. -
App needs to be updated!
Jan 20, 2021 I pay the subscription and get notified about a new message but when I open the app up and go to the inbox the new message is not there! When I refresh the mailbox “Communication Error” always pops up! This is ridiculous when I pay and I can’t even get the new messages. This has been going on for months and I just decided that I’ll get on CorrLinks on my laptop or work computer since I’m not getting new messages on the app... real irritating more -
Poor service and inconvenient
May 20, 2019 This is a pain. One must sign up from a regular computer. But often the browser you use won’t let you sign up. So you try another browser. And another. Same problem. You finally email customer service explaining that it’s not working and that you’ve tried all the major browsers. So then you get a tone deaf answer telling you to try another browser. Facepalm. CorrLinks, charge more for your app and make it easy to use. Please. more -
Frustrated
Nov 3, 2020 I created my account a month ago and I’ve paid for mySubscription when it told me to and now it’s telling me I cannot send any emails because I had insufficient funds I uninstalled it then tried to reinstall it and now it’s not allowing me to reinstall on my phone I went to the website to try to send my email and it still tells me that you have insufficient funds I’m getting really irritated customer support is it helping any at all more -
Mar 10, 2021 I used up all my messages I paid for. I'd like to add more funds to my account to be able to send more messages. Why can't I add more funds? How do you add more funds??? There are no options to do so. Frustrating! -
Nov 15, 2020 Not only are the interfaces designed extremely poorly, it's glitch. Oh and keefe/access, who owns Corrlinks are monopolizing on us and our loved ones!!! They charge 10 cents or more for what they call an email it's not email it's a two way msg system that charges an arm and a leg they families and their incarcerated loved one have to pay or not communicate. They don't give two craps the quality of their products and services the states make the contracts not inmates or loved ones. more
-
Community
When a loved one is in prison communication is an essential part of their recovery, and sometimes letters which can take up to 3 weeks to be delivered dont cut it. CorrLinks lets you easily text your imprisoned loved one, and cost only $6 a year. more1 year ago
by bren
No reviews available
-
Feb 11, 2021 I love this app! Love that Im able to load whatever money that I want/ need to to be able to stay in contact with my son! I have arthritis in my hands which prevents me from writing letters so this helps me alot. Just wish it would allow to send emojis or photos. Other than that I can write to my son anytime I want too & get excited when he writes me back.. I always load $10-$20.00 on this app and for $10.00 I get 40 messages to send $20.00 gives me 80 O'mails. This app is amazing! I love it... more -
Apr 30, 2021 Thank you!!! I am very impressed and it means a lot that we are able to keep in contact with family members with this amp instead of needing to be on a regular computer it's very nice to be able to do everything off my phone with them. more -
It makes things easier
Nov 26, 2017 It's not perfect, as some other reviews point out, but I am relying on this app to stay in contact and it makes a bad situation a little bit easier. Really glad that this app and service exists. Also, as some noted there is a delay when sending or receiving an email, sometimes up to 2-3 hours. This is because all communications are monitored and reviewed before being passed along. This is done by humans. Do not assume anything you send will be private. This is the law and not fault of the app/service. more -
Notifications
Jul 27, 2019 Hello, I noticed yesterday that I’m not seeing my notifications on the outside of my app right away. I have to go inside the app where it’ll show me then that I messages and how many in my inbox. Once I saw that and went out of app and then the 1 for messages was then on the outside of my app. This just recently started, I’ve never had any issues before. So just an FYI for you all. Thanks for such a great app! more -
No complaints
Dec 29, 2016 I love the app. Very convenient. I see several bad reviews concerning the communications error. I receive that error from time to time, but I refresh and move past it. I refuse to complain about this app because it is making the best out of a bad situation. I can't buy a book of stamps for $7 a year, so I'll gladly spend it here and conveniently talk to my fiance every day, many times a day. Thanks. more -
Helpful app
May 3, 2019 This app is soooo worth having! It’s almost like texting and compared to the alternative it’s priceless not having to log on every time, and you know the instant you get an email from your inmate.. and they don’t have to wait for you to remember to log on and check and see if you have an email from them..replying is a snap. Highly recommend!! more -
Review
Jan 2, 2018 Despite all bad reviews I actually love this app. I have zero complaints! Works perfectly fine for me! For 7 dollars a year I am able to keep in contact with my love one. Of course there is a processing delay it usually takes 1 1/2 or two hours before the recipients receives the email. more -
Be careful
Nov 8, 2018 Be sure to save you email at least every 3-5 minuets just in case the system crashes you can go Back into your draft folder to pick it back up or view, you can also go to your desktop. -
Apr 2, 2021 This is by far one of the best apps for emailing messages to inmate's. I got even better with the up grade a few months ago. Has more space for longer messages for the same price. -
Jan 26, 2021 Absolutely love this app. It makes sending and receiving messages as well as sending and receiving money and tracking that money super easy and I love that it actually connects to my SmartWatch and lets me know when I'm getting a phone call just wish that there was video chat since visitation has been suspended due to the pandemic plus I believe that being able to do video chat with an inmate is good for them mentally and physically hopefully we will get that soon. more
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May 7, 2021 Almost instant messages and pictures. Keeps me in touch with my fiance more often. Regular mail and other forms of communication take days while this app send your messages the same day. -
QUESTION
Sep 2, 2020 I have a CorrLinks premier acct but when I go to log on online, it lets me log in then I go to send money to an inmate and it won’t allow me. My question is as long as there’s money on my email acct it will just deduct when he emails me correct? That’s what I was told but I want to confirm. I can’t find a customer service number anywhere and I’ve been trying to figure this out all day!!!! more -
Jan 20, 2021 It took me a little while to figure out that 1st you must go to website, i sent messages from there for quite awhile, then got the Premium and could use the app on android, the only thing I don't like is, paying for Premium you still have to go to website to add $ to your account, and add or delete offenders. But other then that, ive had no problems and I've been using it for 3 years. more -
Feb 16, 2021 This is a good app but A being a prison wife, I'd say it was nicer to go thru gettingout, you could everything for your inmate with one account n well plus jaypay, but getting more use to it. -
Don’t send money
Apr 4, 2021 You can’t send money through this app, I’m responding to someone’s question. It doesn’t deduct from his end either, once you pay 6.00 you have easier access to the app that’s all this 6.00 is for, you stop have to write the money. -
It is getting better
Jun 11, 2016 All is almost back to normal. It crashes sometimes why typing and when replying to a message if you press paste it automatically crashes but not when you compose a new one and press paste?
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Apr 20, 2021 Its ok . and the only problem i have i dont Know on the first time sending a message to a person if they get it. Its like Your in the dark wondering if the person Seen it is aware of the email there just no confrmation on it. -
Getting Better
Jun 22, 2016 They fixed the biggest issue w/ the last update. But now I am getting duplicate notifications of the same message and also two of the same messages sometimes. -
Mar 8, 2021 I like the app for the convience of not having to go on the web everytime I want to send or receive a message. I don't like the fact that the app stays open even when you log out. It should have more privacy as an option.
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Frustrating
Aug 11, 2020 We really need this app to communicate, but sometimes the service is extremely frustrating for something you have to pay a subscription for. Frequent communication errors, doesn’t save drafts and errors out. Sometimes it notifies you there’s and email, sometimes it doesn’t. If there is an error and it won’t send the email, you can’t save the draft to try again later. When you want to connect to support to get help, the webpage doesn’t load. There was a small window couple hour window earlier today I could send and receive emails the rest of the day there has been communication errors. People really need this app, that’s why we pay for it. more -
Mar 16, 2021 So hard to get started, now I can't get his messages. It keeps saying " unable to sync and connect to server" for days! Still can't connect, so frustrating!! -
Dec 19, 2020 Confusing! It tells you to upgrade to a premium account after you sign in. I'm using a mobile device and it won't load where to upgrade!? Not very clear where the instructions don't match the page. If you want to talk with someone incarcerated you must use this service. more -
Apr 2, 2021 Once my free trial of premier account expired it stopped syncing with my phone. I upgraded to the premier account and it still will not sync to my phone.
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Apr 21, 2021 I have issues trying to start it. So I took the free 2 weeks it worked. Now it's about to expire in 2 days . It's telling me to go to Premier Account. But it's only showing regular Corrlinks also telling me to manage my inmate list it shows no account to put a X in the email alert box . This is frustrating me. more -
Mar 22, 2021 1. Length of time to receive the message is very slow. 2. Suddenly when I open the app it says can't sync to server. To pay for a service that is this slow and now not working at all is terrible. -
May 3, 2021 This was very disappointing users will have to pay for the upgrade in hope that it would be better. It was unusable. Could not write a email with it. -
App needs to be updated!
Jan 20, 2021 I pay the subscription and get notified about a new message but when I open the app up and go to the inbox the new message is not there! When I refresh the mailbox “Communication Error” always pops up! This is ridiculous when I pay and I can’t even get the new messages. This has been going on for months and I just decided that I’ll get on CorrLinks on my laptop or work computer since I’m not getting new messages on the app... real irritating more -
Poor service and inconvenient
May 20, 2019 This is a pain. One must sign up from a regular computer. But often the browser you use won’t let you sign up. So you try another browser. And another. Same problem. You finally email customer service explaining that it’s not working and that you’ve tried all the major browsers. So then you get a tone deaf answer telling you to try another browser. Facepalm. CorrLinks, charge more for your app and make it easy to use. Please. more -
Frustrated
Nov 3, 2020 I created my account a month ago and I’ve paid for mySubscription when it told me to and now it’s telling me I cannot send any emails because I had insufficient funds I uninstalled it then tried to reinstall it and now it’s not allowing me to reinstall on my phone I went to the website to try to send my email and it still tells me that you have insufficient funds I’m getting really irritated customer support is it helping any at all more -
Mar 10, 2021 I used up all my messages I paid for. I'd like to add more funds to my account to be able to send more messages. Why can't I add more funds? How do you add more funds??? There are no options to do so. Frustrating! -
Nov 15, 2020 Not only are the interfaces designed extremely poorly, it's glitch. Oh and keefe/access, who owns Corrlinks are monopolizing on us and our loved ones!!! They charge 10 cents or more for what they call an email it's not email it's a two way msg system that charges an arm and a leg they families and their incarcerated loved one have to pay or not communicate. They don't give two craps the quality of their products and services the states make the contracts not inmates or loved ones. more -
DO NOT Update
Aug 1, 2019 The update has too many bugs. The alerts do not link you to messages, just the home page. They still haven’t fixed the issue where new messages are in bold and have a dot next to the name. They took that notification away over a year ago and still haven’t fixed it. The new update makes the notifications worse. more -
May 2, 2021 Typical of anything correctional facility related probably 5 years behind in technology. With no other alternative it is what it is.
What’s Groovy
It is a convenient way to get in contact with your loved ones but it keeps saying $0.00 balance as if I will not be able to add any funds. I would like to know more about adding funds so we can keep track how much he needs in order to communicate monthly. This app is good as far as communication goes but very bland in its process. Updates need to be made!
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What’s Subpar
I've done everything your supposed to and none of these work right except email. And even then when you send it. Sometimes it doesn't send. So frustrating. I signed up for premier and that's garbage to.. I didn't get the txt messages until the next day and then they all came in at once. I don't think they really care about any of these apps and they shld bc they make so much money off inmates especially canteen. Talking billions upon billions.
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Release Notes
1.2.1
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