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Contractor Estimate & Invoice

Contractor Estimate & Invoice

Joist Software Inc.

Estimates, invoices and payments for contractors & trades. Free & easy to use!

4.6 Ratings 15K+ Reviews 500K+ Downloads

Ratings & Reviews

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  • img Community
    Most contractors prefer to focus on their craft rather than dealing with paperwork. This app makes all this much easier. Get estimates, make bids, and send invoices - all in less than 5 minutes.
    img by Aubrey
    11 months ago
  • img Community

    Good before Paypal merge Jan 28, 2021

    By Joel Perez
    It is all through crappy FAQ or an online chat that can only be used from the cellphone app. Cannot chat with someone using a desktop. Payments typically processed on the same day and had it in my bank by the following business day. Payments over $10k have been held for 9days. Now.. with Paypal the “instant payment” option charges 1% or up to $10 but on two transactions they have delayed one payment for 12hrs and another for 48hrs. No need for Joist when Paypal offers invoices. Total nightmare!
  • Joist now charges Jun 6, 2019

    By Lucius lucky
    Justin nailed it right on the head. Well said my friend. How can we trust a company who out of nowhere decides to charge me for something I've been using to run my small business for years? If I was never offered these amenedies from the beginning, I would not have a problem... In my eyes it's no different than this scenario. If I saw someone walking to work every day in the snow and I offered them a free car to use for 5 years, then at the start of the 6th year I said you can still use the car but you have to start paying me a monthly fee. If you don't like it, you can still use the car but I'm taking two of the tires, the steering wheel, and the headlights. This is what I feel is happening with the joist app right now. I asked numerous times when I first signed up " there will never be a fee in the future right"? Again and again I was told nope, this is totally free. I feel my business would look unprofessional if I uprooted my estimate and invoicing software out of the blue. I hope the joist team reconsiders this move as I've loved the app since day 1.
  • Jan 18, 2022

    By Johnny Wiedmann
    Absolutely LOVE joist! We have been using joist since 2017 and it keeps getting better and better! This company also cares about there customers and LISTENS to their request and suggestions! We have several accounts!
  • Jan 16, 2022

    By James Black
    I have used this app for several years now- it's user friendly and it meets my expectations, I like the estimates, invoices, online signatures, add a photo and credit card payment options.
  • One of the few apps that I’ve used for the life of my business Nov 24, 2021

    By TJ_Journeyman_Electrician
    Excellent app, though I’ve never had anyone use the financing options, it’s still something that customers like to have the option of. The best part of the app is it’s organizational properties and it’s ability to pull previously used items and pricing. Adding taxes is easily done, with the ability to have multiple or different taxes for different counties or states. Adding a markup that isn’t shown but is instead applied to each line item equally is also a great and convenient option. Estimates are a breeze to make and just as easy to convert over to an invoice. Keep track of payments per each invoice is also done for you, you just have to input what is paid and for what invoice. It’ll even remind you if an invoice hasn’t been paid in full and a brief period of time has passed. And this is all just the free version. The paid has even more helpful options. Very pleased with it and I can for see using it for all my future needs.
  • Nov 26, 2021

    By Andrew
    Very easy UI to use 👌 👍 👍 I've been using Joist for about 2 maybe 3 years now and it's totally easy to me up invoices and estimates. Just one thing tho about pricing. This is my personal opinion but I think the services that come with the paid Version (11.99)version should be free and the Joist Pro Expert or whatever the next highest level is should be the 11.99...just saying...There's other software out offering a lot more features for Service entity's like myself for a lot less monies.
  • Start small grow to do business right! Jan 27, 2021

    By apolomaz
    Hello there I been using the app for a very long time I think almost since the launch. I start using the app for my business when was very little to interface only items, company info and a minimum interaction they I was keep using it when I was contacted by them to discuss some details and ideas of how to improve the app integration I was more than happy to do so because we are looking forward to grow up as business so why not help by sharing my own ideas some of them are live right now in the app some didn’t make it, couple of employees from San Francisco base came to my house to discuss that option one of the options was taking credit cards as a payment back there was discuss to have a reader for cards because at the time everything works that way, I don’t recall getting the reader they jump in to web integration card processing another tiny bit was work order and change order the now are available so depending on what you do as business they got you covered. I don’t mind getting charged by upgrading the app hopefully they don’t raise the price a lot any time soon y remember the app was free then they request to purchase I’m not sure that’s what I recall but as a business owner I totally understand the charge we all need to adjust for the overhead so keep the good work. Please don’t raise the monthly fee to soon.
  • Dec 14, 2021

    By Army Stich
    Currently using their app for about 5 years now. It is great and has grown with my business. They added paypal for payments and to be honest it was a smart move and if you are like me and had your money held hostage from wepay just switch to PayPal because your money shows up instantly. Also would like it if they could add a feature to this app that allows me to send the invoice to my contractor and they can edit it if the customer changed the order or if they need to give a estimate and then it
  • Dec 15, 2021

    By Jeni Corneal
    I thought everything was going great but I am unable to confirm my email to be able to accept payments. I know where to find the confirm button but its not there and i havent received the email. Ughh!
  • Joist now charges Jun 6, 2019

    By Lucius lucky
    Justin nailed it right on the head. Well said my friend. How can we trust a company who out of nowhere decides to charge me for something I've been using to run my small business for years? If I was never offered these amenedies from the beginning, I would not have a problem... In my eyes it's no different than this scenario. If I saw someone walking to work every day in the snow and I offered them a free car to use for 5 years, then at the start of the 6th year I said you can still use the car but you have to start paying me a monthly fee. If you don't like it, you can still use the car but I'm taking two of the tires, the steering wheel, and the headlights. This is what I feel is happening with the joist app right now. I asked numerous times when I first signed up " there will never be a fee in the future right"? Again and again I was told nope, this is totally free. I feel my business would look unprofessional if I uprooted my estimate and invoicing software out of the blue. I hope the joist team reconsiders this move as I've loved the app since day 1.
  • Jan 18, 2022

    By Johnny Wiedmann
    Absolutely LOVE joist! We have been using joist since 2017 and it keeps getting better and better! This company also cares about there customers and LISTENS to their request and suggestions! We have several accounts!
  • Jan 16, 2022

    By James Black
    I have used this app for several years now- it's user friendly and it meets my expectations, I like the estimates, invoices, online signatures, add a photo and credit card payment options.
  • One of the few apps that I’ve used for the life of my business Nov 24, 2021

    By TJ_Journeyman_Electrician
    Excellent app, though I’ve never had anyone use the financing options, it’s still something that customers like to have the option of. The best part of the app is it’s organizational properties and it’s ability to pull previously used items and pricing. Adding taxes is easily done, with the ability to have multiple or different taxes for different counties or states. Adding a markup that isn’t shown but is instead applied to each line item equally is also a great and convenient option. Estimates are a breeze to make and just as easy to convert over to an invoice. Keep track of payments per each invoice is also done for you, you just have to input what is paid and for what invoice. It’ll even remind you if an invoice hasn’t been paid in full and a brief period of time has passed. And this is all just the free version. The paid has even more helpful options. Very pleased with it and I can for see using it for all my future needs.
  • Nov 26, 2021

    By Andrew
    Very easy UI to use 👌 👍 👍 I've been using Joist for about 2 maybe 3 years now and it's totally easy to me up invoices and estimates. Just one thing tho about pricing. This is my personal opinion but I think the services that come with the paid Version (11.99)version should be free and the Joist Pro Expert or whatever the next highest level is should be the 11.99...just saying...There's other software out offering a lot more features for Service entity's like myself for a lot less monies.
  • Start small grow to do business right! Jan 27, 2021

    By apolomaz
    Hello there I been using the app for a very long time I think almost since the launch. I start using the app for my business when was very little to interface only items, company info and a minimum interaction they I was keep using it when I was contacted by them to discuss some details and ideas of how to improve the app integration I was more than happy to do so because we are looking forward to grow up as business so why not help by sharing my own ideas some of them are live right now in the app some didn’t make it, couple of employees from San Francisco base came to my house to discuss that option one of the options was taking credit cards as a payment back there was discuss to have a reader for cards because at the time everything works that way, I don’t recall getting the reader they jump in to web integration card processing another tiny bit was work order and change order the now are available so depending on what you do as business they got you covered. I don’t mind getting charged by upgrading the app hopefully they don’t raise the price a lot any time soon y remember the app was free then they request to purchase I’m not sure that’s what I recall but as a business owner I totally understand the charge we all need to adjust for the overhead so keep the good work. Please don’t raise the monthly fee to soon.
  • Dec 14, 2021

    By Army Stich
    Currently using their app for about 5 years now. It is great and has grown with my business. They added paypal for payments and to be honest it was a smart move and if you are like me and had your money held hostage from wepay just switch to PayPal because your money shows up instantly. Also would like it if they could add a feature to this app that allows me to send the invoice to my contractor and they can edit it if the customer changed the order or if they need to give a estimate and then it
  • Dec 15, 2021

    By Jeni Corneal
    I thought everything was going great but I am unable to confirm my email to be able to accept payments. I know where to find the confirm button but its not there and i havent received the email. Ughh!
  • Jan 20, 2022

    By ISABELE RAEL
    Great app highly recommended 👌 have nevertheless when tried using the payment option was not pleased with how your point of sale option was taking too much percentage and would like to see user tutorial
  • LITERALLY MULTIPLIED MY BUSINESS Sep 23, 2017

    By CAZARES ELECTRIC LLC
    When I first started out it was just me. Didn’t know too much about anything although I always strived for professionalism. I use to do bids through text messages until somebody asked me for a “formal bid”....I freaked since I hadn’t a clue. To the day the least, I lost that job. Shortly after a buddy introduced me to Joist.....since I’m not tech savvy, I was skeptical but thought “why not?” Now looking back, I am truly grateful for my friend. This app single handedly taught me the entire process on how to do estimates, invoices, paid invoices,...it showed me the difference between those three, it also taught me in so many ways basic formats on how to bid projects for my business all the while looking extremely professional. Now days I get 90-95% of all bids that I submit all thanks to the joist app that literally takes me 5 min to complete from inside of my truck and from my phone. Thank you joist! MOST IMPORTANTLY, THANK YOU FOR MAKING THIS ALL FREE OF NO COST!!!!!
  • img Community

    Good before Paypal merge Jan 28, 2021

    By Joel Perez
    It is all through crappy FAQ or an online chat that can only be used from the cellphone app. Cannot chat with someone using a desktop. Payments typically processed on the same day and had it in my bank by the following business day. Payments over $10k have been held for 9days. Now.. with Paypal the “instant payment” option charges 1% or up to $10 but on two transactions they have delayed one payment for 12hrs and another for 48hrs. No need for Joist when Paypal offers invoices. Total nightmare!
  • Nov 11, 2021

    By Troy Olson
    I was told in another response to a review of this app "it was rare" to have payments take weeks to process and show up in my account. That is a misleading response. It's taken over two weeks on multiple occasions over the last year. This is not a "rare" occurrence. Fortunately I have great cash flows for my company. But for the smaller contractor this would likely spell big trouble. My aingst with Joist is the misleading info about payment processing. It's a real bait and switch.
  • App creator getting overly greedy May 2, 2019

    By Dustin F523
    I’ve been using this app for years. It’s a simple app to create invoice and estimates (not a lot of design options but I never wanted anything too fancy anyway) to send to customers as well as create a price book, customer log, etc. So it’s been extremely helpful. Recently however they’ve “upgraded” and locked me out of features such as the ability to take pictures and save them to the invoice or estimate, something I use almost every time!!! Also it appears I will not get notifications like I used to when customers opened my emails. It’s one thing to add to the app and charge for new features, it’s robbery frankly to lock me out of features I’ve always been able to use! On top of that they want to charge me $12/month for it!!! I could see paying $12 one time to unlock the features I’ve always had. But this is total BS. I’m not asking for something to be free. But $12/month is way too much to charge, I’m just a little fish and use this app for my side work. Even if I did a lot more work $12/month is way too much. Hope the app developers see this and get enough other poor reviews so they will change this. At least give me back my features that I already had and actually work to add new features to charge for.
  • Used to be a good app May 24, 2019

    By Bing Bong Mah Ding Dong
    The developers pulled a bait and switch tactic on everyone that’s been using this app for more than a few months. They created the free app, allowed people to get used to using it, and then decided to make you have to pay a monthly fee to continue using certain parts of the app that have been free up until this recent change. It’s incredibly unprofessional and low class. If you want people to pay for the app then add things to the app that weren’t already a part of the free app. Don’t take things away that have been a part of the app since it was first released and claim that it’s now part of the “Pro” package. If you want us to pay for the app then add features that make it worth paying for. Placing features that had previously been free behind a paywall is just laziness. Why bother being innovative and coming up w new ideas that people will want to pay for when you can just take things away that they’re used to using and make them pay $12/month to get them back. Unless it goes back to the way it was before, I’ll be finding another app to replace the Joist app and will no longer recommend the Joist app to all the contractors I know and work with. Such a shame when greed takes over.
  • Do not recommend Nov 13, 2018

    By Lalallsnsnsbsbs
    When I first installed the app and began using Joist, I thought wow what a great app. It is super handy for Estimates and invoices. However, I am fairly new to Joist and sent a invoice to a customer on a Sunday evening not paying attention to the fact that I had left the option to “pay” turned on. Long story short the customer paid my required deposit via Joist, even though at the time I had not linked my bank account to Joist!! As soon as I realized what had happened I reached by “live chat” to Joist customer service. I immediately linked my bank account and patiently waited for my money to be deposited. 9 days later I still do not have my money. I since learned that anything OVER 10,000 is held for a 7 day period. I have submitted bank statements and Square payments, described in detail my business, what we do, how far we travel, submitted the fact that I have commercial insurance, you name it, I’ve submitted it in hopes of having the 7 day hold lifted. Now on day 9 I have not received any of the deposit and cannot get a straight answer as to why or when I will have the money! There is no “live” person available to speak to me! I am highly disappointed with Joist. Not at all what I would expect.
  • Payment Processing NIGHTMARE Feb 15, 2019

    By Silence Dogoody
    I had used Joist for years as a convenient way to get invoices and estimates to my customers. I accidentally left the pay by echeck option open on a couple invoices and two customers paid 23k in payments through Joist payment processing. I can’t get my money from them. There is no phone support, all they have is live chat with support staff in India. They want all sorts of documentation to release my funds that is absolutely unreasonable and not in line with any other payment processing company we’ve ever used before. Going on three weeks now waiting for my money I’m about to ask my customers to cancel the payment and ask Joist to issue a refund, which will probably take another 2 weeks. Beware - This app will leave the pay through pay through Joist option checked and if you don’t uncheck and customers use it they will have your money for an unspecified amount of time, provide vague answers about when it will be released and ask you to keep supplying them with different documentation seemingly to lead you on a wild goose chase. An app that is purportedly here to help the small contractor actually causes enormous strain on a small business and just doesn’t seem to care.
  • Dec 11, 2021

    By Victor Olszewski
    Been using this app and getting gutted for way to long It wanted 130.00 to refund a customer some money... I'm already paying for premium service Ended up paying 155.00 in total to process this payment Thats theft. I seriously wanna cry right now There's no excuse to charge that much Shame on you
  • Dec 5, 2021

    By Chris MP
    Looks like what I wanted but it freezes chromebook when i open the test invoice I send to myself. glad i checked first... uninstall
  • It was good 🤮 May 13, 2019

    By Sun and holy
    The app works and I purchased it more than a year ago with the ability to take pictures and to use the option of signature. Now the new app do not allow me to use the picture option and other functions that was before fully part of the app and in order to get back those functions the require that I pay more than $100 dollars anual or $12 dollars monthly when before I paid for all the functions. The new idea now that all the apps want to have you to pay not just once for any apps but to make you pay an monthly charge !!! I like to make money but this apps is not very important for me since I do not use the payments options also because this app make money from your clients payments in % to what you charge. Crazy is you make the work and they want a % of the income you recibe apart of the cost for use the app. I am now looking for other app and also to my custom estimate and invoice in my pc. Is not the charge is the way this apps developers want money$$$$ from you !! Your time, labors, and clients are yours Procter them. There is always a solution for each thing that does not feel right. We are Free to Chose now and Always we Are Humans !!!!
  • Dec 8, 2021

    By charles bennett
    Says you can accept payments but there's no way to do that on the app. Would be nice if they had a customer service number
  • img Community
    Most contractors prefer to focus on their craft rather than dealing with paperwork. This app makes all this much easier. Get estimates, make bids, and send invoices - all in less than 5 minutes.
    img by Aubrey
    11 months ago
  • img Community

    Good before Paypal merge Jan 28, 2021

    By Joel Perez
    It is all through crappy FAQ or an online chat that can only be used from the cellphone app. Cannot chat with someone using a desktop. Payments typically processed on the same day and had it in my bank by the following business day. Payments over $10k have been held for 9days. Now.. with Paypal the “instant payment” option charges 1% or up to $10 but on two transactions they have delayed one payment for 12hrs and another for 48hrs. No need for Joist when Paypal offers invoices. Total nightmare!

No reviews available

  • Joist now charges Jun 6, 2019

    By Lucius lucky
    Justin nailed it right on the head. Well said my friend. How can we trust a company who out of nowhere decides to charge me for something I've been using to run my small business for years? If I was never offered these amenedies from the beginning, I would not have a problem... In my eyes it's no different than this scenario. If I saw someone walking to work every day in the snow and I offered them a free car to use for 5 years, then at the start of the 6th year I said you can still use the car but you have to start paying me a monthly fee. If you don't like it, you can still use the car but I'm taking two of the tires, the steering wheel, and the headlights. This is what I feel is happening with the joist app right now. I asked numerous times when I first signed up " there will never be a fee in the future right"? Again and again I was told nope, this is totally free. I feel my business would look unprofessional if I uprooted my estimate and invoicing software out of the blue. I hope the joist team reconsiders this move as I've loved the app since day 1.
  • Jan 18, 2022

    By Johnny Wiedmann
    Absolutely LOVE joist! We have been using joist since 2017 and it keeps getting better and better! This company also cares about there customers and LISTENS to their request and suggestions! We have several accounts!
  • Jan 16, 2022

    By James Black
    I have used this app for several years now- it's user friendly and it meets my expectations, I like the estimates, invoices, online signatures, add a photo and credit card payment options.
  • One of the few apps that I’ve used for the life of my business Nov 24, 2021

    By TJ_Journeyman_Electrician
    Excellent app, though I’ve never had anyone use the financing options, it’s still something that customers like to have the option of. The best part of the app is it’s organizational properties and it’s ability to pull previously used items and pricing. Adding taxes is easily done, with the ability to have multiple or different taxes for different counties or states. Adding a markup that isn’t shown but is instead applied to each line item equally is also a great and convenient option. Estimates are a breeze to make and just as easy to convert over to an invoice. Keep track of payments per each invoice is also done for you, you just have to input what is paid and for what invoice. It’ll even remind you if an invoice hasn’t been paid in full and a brief period of time has passed. And this is all just the free version. The paid has even more helpful options. Very pleased with it and I can for see using it for all my future needs.
  • Nov 26, 2021

    By Andrew
    Very easy UI to use 👌 👍 👍 I've been using Joist for about 2 maybe 3 years now and it's totally easy to me up invoices and estimates. Just one thing tho about pricing. This is my personal opinion but I think the services that come with the paid Version (11.99)version should be free and the Joist Pro Expert or whatever the next highest level is should be the 11.99...just saying...There's other software out offering a lot more features for Service entity's like myself for a lot less monies.
  • Start small grow to do business right! Jan 27, 2021

    By apolomaz
    Hello there I been using the app for a very long time I think almost since the launch. I start using the app for my business when was very little to interface only items, company info and a minimum interaction they I was keep using it when I was contacted by them to discuss some details and ideas of how to improve the app integration I was more than happy to do so because we are looking forward to grow up as business so why not help by sharing my own ideas some of them are live right now in the app some didn’t make it, couple of employees from San Francisco base came to my house to discuss that option one of the options was taking credit cards as a payment back there was discuss to have a reader for cards because at the time everything works that way, I don’t recall getting the reader they jump in to web integration card processing another tiny bit was work order and change order the now are available so depending on what you do as business they got you covered. I don’t mind getting charged by upgrading the app hopefully they don’t raise the price a lot any time soon y remember the app was free then they request to purchase I’m not sure that’s what I recall but as a business owner I totally understand the charge we all need to adjust for the overhead so keep the good work. Please don’t raise the monthly fee to soon.
  • Dec 14, 2021

    By Army Stich
    Currently using their app for about 5 years now. It is great and has grown with my business. They added paypal for payments and to be honest it was a smart move and if you are like me and had your money held hostage from wepay just switch to PayPal because your money shows up instantly. Also would like it if they could add a feature to this app that allows me to send the invoice to my contractor and they can edit it if the customer changed the order or if they need to give a estimate and then it
  • LITERALLY MULTIPLIED MY BUSINESS Sep 23, 2017

    By CAZARES ELECTRIC LLC
    When I first started out it was just me. Didn’t know too much about anything although I always strived for professionalism. I use to do bids through text messages until somebody asked me for a “formal bid”....I freaked since I hadn’t a clue. To the day the least, I lost that job. Shortly after a buddy introduced me to Joist.....since I’m not tech savvy, I was skeptical but thought “why not?” Now looking back, I am truly grateful for my friend. This app single handedly taught me the entire process on how to do estimates, invoices, paid invoices,...it showed me the difference between those three, it also taught me in so many ways basic formats on how to bid projects for my business all the while looking extremely professional. Now days I get 90-95% of all bids that I submit all thanks to the joist app that literally takes me 5 min to complete from inside of my truck and from my phone. Thank you joist! MOST IMPORTANTLY, THANK YOU FOR MAKING THIS ALL FREE OF NO COST!!!!!
  • Dec 26, 2021

    By Landi Ochoa
    An amazing app really saves me time with my estimates! Keep up the good work!
  • I LOVE THIS APP!!! Jul 3, 2018

    By CAnt think of one111
    I can’t say enough good things about the Joist app! I started out using it occasionally for estimates and invoices. Because of the amazing support team and the incredibly user-friendly interface, I have moved to using it exclusively for all of my estimates and billing. The app has been updated regularly, and each time they have added valuable services that only make it better for my business. I recently signed up for their credit card processing service, and I’ve been thrilled with the speed of payments. Customers can pay online with a credit card or electronic check as soon as they receive my invoice, and the money is quickly deposited directly to my account. **Please don’t tell the developers this, but I would have gladly paid for this app once I saw how insanely helpful it is.** It’s a must for any business, small or large. Thanks Joist!!! Keep up the great work!
  • Jan 20, 2022

    By ISABELE RAEL
    Great app highly recommended 👌 have nevertheless when tried using the payment option was not pleased with how your point of sale option was taking too much percentage and would like to see user tutorial
  • Dec 9, 2021

    By David Koss
    This app works great, the only thing that I would add is an automatic percentage charge for credit cards
  • Jan 1, 2022

    By Jonathan Simms
    Very helpful app when it comes to estimates and invoices and communication with your customer
  • Great invoicing/estimating software for any independent contractor. Dec 26, 2021

    By egresswindowguy
    It has a couple quirks, limited offline capabilities and paying extra for the pro features is what it is but no contractor should be without Joist or a similar setup for basic invoicing and estimating needs. If you’re not ready to dive into full on accounting software and want something quick and basic for giving bids and sending bills to clients this works great on a phone, tablet or desktop computer. Set up your company info and your documents self format and you just add items (material or services) and rates/quantities and viola instant bid. Click a button and it turns your bid into an invoice. It’ll handle payments as well. Even the free version will accept E checks and credit cards. I’d give it a 4 1/2 stars total. I often push my less organized subs to use this app to get away from chicken scratch bids and bills and it benefits them in the end more than it does me.
  • Building contractor Feb 2, 2019

    By VT DJC
    I run a home construction / remodeling business and have used the joist program for the past 2-3 years. It is a very easy way to create and send invoices to customers or potential customers. Now that the times have changed and the hand delivered / hand written quotes and invoices are a thing of the past, the majority of my documents are sent to customers via e mail. Joist has made this very easy for me to do. And it must be easy if I could figure it out! It keeps track of when estimates/ invoices were created, sent, or even if viewed by the recipient. Easily attach photos of progress or completion of projects. Save customer information for future billing. And even allow them to pay through the program (something that I have not tried) but I suppose could be convenient for some. It’s a very worthwhile billing app if you want professional looking documents in an easy to create / easy to send program. I would definitely recommend.
  • Organize your bids Sep 8, 2020

    By SaltySOB
    Joist is helpful in organization but there are some bugs on Mac computer where you can’t move line items up and I have to go into the iPhone app to modify it. I also would like to be able to modify estimates and revert them to a previous version as clients are often changing scope of work frequently. It is a bit inconvenient to create a new estimate for them, or have the worry of changing the current one only to have to revert it to a previous state once they realize they can’t afford the additional work. I have the pro version and attach a contact but I wish that you could move client notes to the end in order to have the contract printed on the estimate when double sided printing is used. It also would be nice to be able to have the date displayed on the contract by the signature section. It is amazing to see when clients view the estimate. Very valuable information to the contractor.
  • Oct 30, 2021

    By TAShannon1
    If you just started a business and your operation is small this app is great. I started using this app right after starting my business and have grown with it for 4 years now. It is very simple and fast to use I am rating this 4 stars because I want my one complaint to be read; Myself and several other contractors that I personally know feel limited with this app as we have become more legitimate. I use the top subscription and still feel this way. We would HAPPILY pay more for more features
  • A couple of requests. Jun 4, 2018

    By Arctu
    First let me say this is a fabulous app, there are just a couple things that would make it even better. Please make it standard to keep a draft of an email when sending an invoice, right now if you close the email it is deleted. Please make an option for adding multiple email addresses to a client’s account. Please connect the address line, the BCC and CC lines in email to the contact list. The way it stands I have to remember a second email address as it won’t let me copy/paste email address into the address bar of an email. I frequently send two sometimes three different people a copy of an invoice: property managers, owners, husbands and wives. Edit: after updating an invoice and re-sending it, there is no option to write another email to explain the edits or additions, the email is just sent Directly from the invoice page. It would be heavenly if there were a Calendar drop down in the description of a line item to show the date of each line item in the invoice. And so I can search my invoices by line item/date. This would help me match up materials with receipts as well. And this is just pie in the sky but it would be so cool to have a Calendar where I write down the work I’ve done for the day, for a particular client, and then hit “send to Joist invoice” but that’s just me dreamin’. Keep up the good work!
  • Finally! Sep 7, 2017

    By Branch777
    This App of awesome, I've been looking for something like this for a while. As a new business owner just starting out and with not a lot of capital, I was searching for a free software that does what joist does. Well most of the other software out there and there is a lot of options are very expensive and I couldn't afford to get them just yet but joist is absolutely free, very user friendly and extremely professional looking. You only pay if the customer uses the pay with CC or electronic check feature and even then it's a nominal fee. Obviously it's missing some of the awesome bells and whistles of the other guys but I'm confident they are working to implement those features for future release. Either way joist is an great find and they now have a customer for life.
  • Great App For A Handyman Business Dec 17, 2018

    By BillyMillerOnBrockRoad
    The main reason I started using Joist is because it can be linked with QuickBooks. Prior to using Joist, I was using Invoice2go, which offers more invoice and estimate design templates, which I really like, and got used to using, but it can’t, and probably never will be linked to QuickBooks, so although I am fine using Joist, and all of its features, it would be great if you could add more templates to choose from that make our invoices and estimates have more personalized features and design flexibility. I currently use Joist on my IPhone, my IPad, and my desktop, and I can switch between devices in the middle of doing estimates and invoices seamlessly, without losing any of the information on each document, which is great when your bouncing around from job to job. I also like how you can receive notifications when your clients have opened and reviewed the documents, and/or considered the financing options. I plan to continue using Joist from now on with my handyman business, but please try to add more design features and templates so I can give it a 5-star rating!
  • Dec 15, 2021

    By Jeni Corneal
    I thought everything was going great but I am unable to confirm my email to be able to accept payments. I know where to find the confirm button but its not there and i havent received the email. Ughh!
  • We pay is a nightmare Jun 16, 2019

    By kd7188
    Love the app and I don’t mind to pay for a good system. I had a customer use the payment services they offer WHAT A BIG MISTAKE! My money has been in limbo over 7 days and still nothing! The customer service contacted me and told me how to write my own invoice(you believe that!). My business is between me and my customers, how I invoice is also between me and my customers! They needed more detail, I called them out on it didn’t change one thing then they said it was ok. 6,300$ that’s cash flow for my business that there investors are buying time to try and make money off my money and they charge you for it.👍 pretty good scam if you ask me also don’t forget to shut it off manually because they automatically turn the option on, on every invoice. Totally dissatisfied and if it happened 2 months ago it very well of could of put me out of business! Don’t tie up small business’s money we are not your personal bank get a better partnership for online payment offer there are better ones team up with Venmo or square, screw we pay.
  • The best app for sending estimates and invoices Dec 31, 2019

    By Paramedic Man
    The bad: Every time you write an item it saves it so you end up with thousands of items in time, I have thousands and I can’t delete them nor can I choose not to save new ones I use one time, I’ve asked for improvement but they won’t change this feature. The best app for sending estimates and invoices to my Home improvement customers, I complete a job, I list everything I did I then attach pictures (if you pay monthly) of what I did and finally I sign the invoice and submit. I've customized my invoices to show all my info as well as my company logo. The invoices are indeed professional, I feel that this one app has made my company appearance at a new level, I'm looking forward to this app being tied to a way to accept credit cards so I don't have to ask for Paypal or checks. I love it but my customers are now impressed! This Joist team was taking my input for improvement seriously and they were quite responsive, this app is all I need for invoicing and tracking payments.
  • Great on mobile, not on PC! Jan 22, 2020

    By Jordan T GA
    I’ve had the Joist app since very early on and it has always been easy to use. However, more recent updates have taken more and more free features away. That’s understandable as a developer you’ve got to make money. But, I don’t think that the way it operates on a PC should be effected. It has so many bugs on a PC I can’t even get through an estimate without refreshing 10 times. Also, on mobile app, it doesn’t give the option to name a project. For example, you may have the same client but different job addresses or projects that you do for that same person. It will allow an invoice number but not a name. Also, if you forget to finalize payment record it won’t let you back date the invoice (even with back dated payment record). That is proving an issue during tax season. I have loved the app for years and it’s getting harder and harder to stay with Joist. Seems it should be the other way around.
  • User-friendly modifications Jul 29, 2019

    By I amHammer
    The invoicing and estimator apps are great. Modification options would be a little more helpful, for instants the option to turn off quantity it is helpful for material items as well as billing by the hour but it would be nice to turn it off when billing by the job. Also the items list would be extremely helpful if was able to categorize my items generally by the task under of morgue general heading. Is it set up now and save the items with a description only it is more specific to each job and when I try to use it for issuing new invoices much of the information needs to be deleted and reentered, on account of the description staying with the item it would be nice to separate days on account of The variances of job to job. It would be more beneficial accommodating and time efficient if the items headings were able to be split from the descriptions but all in all it is useful and professional
  • Eating has droppped due to upgrade feature Jul 18, 2019

    By 29720mac
    I have had this app for years and use it to govern business matters. And as a photographer my contract is a very important part of my invoice. So to now be told I have to upgrade to add it to my invoices is like a slap in the face. Take for instance we breathe in oxygen for free and after all the years of life oxygen becomes an upgrade option on our lives. If you don’t pay it you will not have access to it. Now that wouldn’t be right would it. It would wrong on so many levels. But it could happen. That’s my point just because you can do it don’t really mean you should do it. I’m still on the app for now and I’m stapling a printed copy of the contract to the invoice now. But I am searching for a replacement app hopefully I will find one soon. I came to joist when my other invoice app started upgrade charges. So I’m familiar with moving. Have a great day.
  • Mrmejia Sep 20, 2019

    By Mrjmm
    Been using for a few years now works well and continue improving as well. When I first signed up a and created an account there was not a paid version ? Now they have a paid version and some features I’ve had are no longer available to me anymore? Would have been fair if it had been more reasonable to me atleast. Continue review after response from developer. Thanks for your reaching back but it did take about 4 times of sending you guys response s to your upgrade option. I understand the upgrades and charging but you should have atleast considered giving some of your customers who started with you since the beginning. This is what I tried to mention. Not asking for free stuff or anything like that just good old fashion business. The app is good by the way and has improved since the beginning keep up the good work.
  • Good app Feb 15, 2020

    By Hayseed76
    Been using the app for a little while now, I feel I’ve been able to create an educated opinion. I do like the Convience, although I feel that the % is high considering I’m a pro account user and have to pay for use. I like the personalization to the documents that I can create. I like the multiple payment options available including finance options. (The details of the financing options criteria is not clearly defined so I cannot “sell” that option in an educated manner so I just use another source for financing. I also don’t like the delay in payment, for the fees associated with the app I should have access to funds within 24 hours. I would like to see a feature that would suggest an estimated cost per transaction so that I can adjust the cost in my pricing. Recently I had calculated the percentage on the incoming payment and the deducted amount was not the same calculation. All in all it’s good enough for what I use it for, definitely have some work ahead of them to make it great! Thank you for Reading
  • Dec 5, 2021

    By Chris MP
    Looks like what I wanted but it freezes chromebook when i open the test invoice I send to myself. glad i checked first... uninstall
  • Dec 8, 2021

    By charles bennett
    Says you can accept payments but there's no way to do that on the app. Would be nice if they had a customer service number
  • Oct 25, 2021

    By Logan Deal-Figueroa
    This is a great app. Would be better if they could get away from paypal. I've lost over $10k due to paypal holding funds for weeks. Thank you for reaching out. I've responded to the email. Unfortunately it was through the joist app.
  • Great app IF you collect the payments outside of the app. Jan 13, 2019

    By PrecisionTrim
    I have had Joist for about two years. At first it was pretty awesome. I could make up professional estimates and invoices and get paid online. Convenient right? Well, sometimes. If you have time to wait on YOUR money it’s not bad. But when you collect material deposits and you need access to the money to get your project started on time....not so hot. This is about the umpteenth time that they have held my funds longer than necessary and delayed start my project start dates. Now I’m calling everyone I had scheduled this week to reschedule. No fun. They charge 2.9% of what’s transferred. Doesn’t seem like much. Now figure a 15k dollar project they have now charged $435 to be a middle man. I don’t have time to pay 2.9% and have my funds held up for days upon days. If you choose to use this app I recommend utilizing the estimate/invoicing features. However, leave all payment options off and collect a check in person or use PayPal or Zelle. You will have a flawless experience in this way.
  • Started out great... Mar 23, 2021

    By Carseat014
    It was free and worked well with good customer service. Then they added PRO, with new features, for a subscription. Then the issues began. Now for ALL the features you need PREMIUM. I can’t justify paying from premium when the more features they add, the more issues arise. And of course their customer service is gotten worse because of the influx of issues. It’s a bummer because it’s going to be a pain to switch to a new platform. EXAMPLE: Joist would allow you to receive payments online by adding a bank account, simple. Now you need to have PayPal. But, there are issues where registering a PayPal account gets “stuck.” Their response is “wait for us to reset the system every Tuesday, Thursday and Saturday.” So I can’t collect money at all now.
  • Great app, Do not use the credit card option May 30, 2018

    By Hcmikl
    This is a great and convenient app for sending estimates and invoices. I have used Joist for 5-6 years. However, I don’t recommend using the credit card payment option. One of my clients, Gene Simmons of the band KISS, had a payment that was made to my company cancel for no reason. WePay then closed my WePay account due to “their speculation” that my line of work, concert audio, is at high risk for charge backs. This was very humiliating for me and my company. As you can imagine, this is a very high-profile client. I took a chance on the convenience of WePay and now regret it. Proceed with caution.... Again... I am a low voltage contractor. I sell, install, rent and repair audio and lighting equipment. We even build performance stages. What else do I have to do to be classified as a contractor?
  • The honest truth Feb 25, 2020

    By abraaaaaaa
    Let me break it to you Joist team . I like y’all but just like I told my previous girlfriends . We’re gonna have to communicate . I’ll be dead honest . I’ve been using this app since it was fresh and even before y’all went “pro” to have our company logos and whatever else that was originally free. I get it things change and you run a business. Now , the main reason I gave you a 2 stars right now is due to the lack of integrations . I am an entrepreneur. I need automationS. Im not a simple backyard contractor. I don’t have time to fill every single thing or add clients manually . Please allow integrations with “active campaign” or other CRM’s so my follow ups can look more pro . Since y’all wanna go “pro” on us. I’m a big ZAPIER user and again y’all are still kinda fresh out here . But if this doesn’t change soon I’ll have to break up and use “estimate rocket” for $25/m but I don’t want to . They don’t have an app and it’s not as user/client friendly as you are. Even if y’all charge a Little extra . It would be nice. Think about it. Get back to us business men.
  • Horrible Payment Processing Customer Support Aug 1, 2019

    By Leah Ducharme
    Joist is a pretty decent app, however there are no phone numbers that you can use as a customer to contact them which is quite frustrating. I had an issue with their payment processing service “Wepay” in which they were withholding over $6600 from me. THEY ALSO DO NOT HAVE A CUSTOMER SERVICE PHONE NUMBER, they only have an email. They would not respond properly to any of my questions or requests. Joist had to attempt to fix all of their hours, but still was incapable of answering any of my questions. As a result my accounts were overdrafted and many of my bills were paid late. It is unethical that these services are not being held accountable for their horrible and useless customer support.
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    Good before Paypal merge Jan 28, 2021

    By Joel Perez
    It is all through crappy FAQ or an online chat that can only be used from the cellphone app. Cannot chat with someone using a desktop. Payments typically processed on the same day and had it in my bank by the following business day. Payments over $10k have been held for 9days. Now.. with Paypal the “instant payment” option charges 1% or up to $10 but on two transactions they have delayed one payment for 12hrs and another for 48hrs. No need for Joist when Paypal offers invoices. Total nightmare!
  • Nov 11, 2021

    By Troy Olson
    I was told in another response to a review of this app "it was rare" to have payments take weeks to process and show up in my account. That is a misleading response. It's taken over two weeks on multiple occasions over the last year. This is not a "rare" occurrence. Fortunately I have great cash flows for my company. But for the smaller contractor this would likely spell big trouble. My aingst with Joist is the misleading info about payment processing. It's a real bait and switch.
  • App creator getting overly greedy May 2, 2019

    By Dustin F523
    I’ve been using this app for years. It’s a simple app to create invoice and estimates (not a lot of design options but I never wanted anything too fancy anyway) to send to customers as well as create a price book, customer log, etc. So it’s been extremely helpful. Recently however they’ve “upgraded” and locked me out of features such as the ability to take pictures and save them to the invoice or estimate, something I use almost every time!!! Also it appears I will not get notifications like I used to when customers opened my emails. It’s one thing to add to the app and charge for new features, it’s robbery frankly to lock me out of features I’ve always been able to use! On top of that they want to charge me $12/month for it!!! I could see paying $12 one time to unlock the features I’ve always had. But this is total BS. I’m not asking for something to be free. But $12/month is way too much to charge, I’m just a little fish and use this app for my side work. Even if I did a lot more work $12/month is way too much. Hope the app developers see this and get enough other poor reviews so they will change this. At least give me back my features that I already had and actually work to add new features to charge for.
  • Used to be a good app May 24, 2019

    By Bing Bong Mah Ding Dong
    The developers pulled a bait and switch tactic on everyone that’s been using this app for more than a few months. They created the free app, allowed people to get used to using it, and then decided to make you have to pay a monthly fee to continue using certain parts of the app that have been free up until this recent change. It’s incredibly unprofessional and low class. If you want people to pay for the app then add things to the app that weren’t already a part of the free app. Don’t take things away that have been a part of the app since it was first released and claim that it’s now part of the “Pro” package. If you want us to pay for the app then add features that make it worth paying for. Placing features that had previously been free behind a paywall is just laziness. Why bother being innovative and coming up w new ideas that people will want to pay for when you can just take things away that they’re used to using and make them pay $12/month to get them back. Unless it goes back to the way it was before, I’ll be finding another app to replace the Joist app and will no longer recommend the Joist app to all the contractors I know and work with. Such a shame when greed takes over.
  • Do not recommend Nov 13, 2018

    By Lalallsnsnsbsbs
    When I first installed the app and began using Joist, I thought wow what a great app. It is super handy for Estimates and invoices. However, I am fairly new to Joist and sent a invoice to a customer on a Sunday evening not paying attention to the fact that I had left the option to “pay” turned on. Long story short the customer paid my required deposit via Joist, even though at the time I had not linked my bank account to Joist!! As soon as I realized what had happened I reached by “live chat” to Joist customer service. I immediately linked my bank account and patiently waited for my money to be deposited. 9 days later I still do not have my money. I since learned that anything OVER 10,000 is held for a 7 day period. I have submitted bank statements and Square payments, described in detail my business, what we do, how far we travel, submitted the fact that I have commercial insurance, you name it, I’ve submitted it in hopes of having the 7 day hold lifted. Now on day 9 I have not received any of the deposit and cannot get a straight answer as to why or when I will have the money! There is no “live” person available to speak to me! I am highly disappointed with Joist. Not at all what I would expect.
  • Payment Processing NIGHTMARE Feb 15, 2019

    By Silence Dogoody
    I had used Joist for years as a convenient way to get invoices and estimates to my customers. I accidentally left the pay by echeck option open on a couple invoices and two customers paid 23k in payments through Joist payment processing. I can’t get my money from them. There is no phone support, all they have is live chat with support staff in India. They want all sorts of documentation to release my funds that is absolutely unreasonable and not in line with any other payment processing company we’ve ever used before. Going on three weeks now waiting for my money I’m about to ask my customers to cancel the payment and ask Joist to issue a refund, which will probably take another 2 weeks. Beware - This app will leave the pay through pay through Joist option checked and if you don’t uncheck and customers use it they will have your money for an unspecified amount of time, provide vague answers about when it will be released and ask you to keep supplying them with different documentation seemingly to lead you on a wild goose chase. An app that is purportedly here to help the small contractor actually causes enormous strain on a small business and just doesn’t seem to care.
  • Dec 11, 2021

    By Victor Olszewski
    Been using this app and getting gutted for way to long It wanted 130.00 to refund a customer some money... I'm already paying for premium service Ended up paying 155.00 in total to process this payment Thats theft. I seriously wanna cry right now There's no excuse to charge that much Shame on you
  • It was good 🤮 May 13, 2019

    By Sun and holy
    The app works and I purchased it more than a year ago with the ability to take pictures and to use the option of signature. Now the new app do not allow me to use the picture option and other functions that was before fully part of the app and in order to get back those functions the require that I pay more than $100 dollars anual or $12 dollars monthly when before I paid for all the functions. The new idea now that all the apps want to have you to pay not just once for any apps but to make you pay an monthly charge !!! I like to make money but this apps is not very important for me since I do not use the payments options also because this app make money from your clients payments in % to what you charge. Crazy is you make the work and they want a % of the income you recibe apart of the cost for use the app. I am now looking for other app and also to my custom estimate and invoice in my pc. Is not the charge is the way this apps developers want money$$$$ from you !! Your time, labors, and clients are yours Procter them. There is always a solution for each thing that does not feel right. We are Free to Chose now and Always we Are Humans !!!!
  • Monthly/Annual fee for previously FREE app features Jun 12, 2019

    By Kimby_Web
    I have been using Joist since 2016 for my small business. Before selecting them I looked at many other options, all of which were free. I finally settled on Joist because I was more comfortable with the layout of their app. Several others invoice apps offered all of the same features, logo, photos, contract inclusion, client notifications, payment processing (fee for transaction of course) etc. Now years later I discover that with the roll out of their new “PRO” service, ALL of the features I listed above and possibly a few I am not noticing yet, have been removed from the free service and are now only provided for a $12 monthly fee. The free features offered now are no more than what you can create yourself using a simple Word document, but even on word you can include your logo. I am very dissatisfied with this update being a long time loyal user. I have also referred many small business owners to use Joist as well. I will be making a selection from the plethora of other invoice app options available and making the switch today. Joist messed up on this one, at least with their long time users.
  • Oct 17, 2021

    By Jimmy Lambert
    This app worked perfectly for a long time, now every time I try to create an invoice I can add a client but when I get to add an item it will not work. Customer service was no help it takes roughly 24 hours to email back and forth 1 time I strongly recommend using something else. This app is a waste of space on your device.

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