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About My Club Med
App Store
Soon in Resort with your tribe?
My Club Med is the ideal travel partner who will help you prepare and organize your stay, so that you and your tribe have an unforgettable vacation.
Before your stay
• From the "Information" section, discover your Resort, and prepare your suitcase according to the dress code.
• Start to prepare your arrival: consult the activities planning, discover the infrastructures, the Resort map.
A taste of happiness.
During your stay
• Discover all the activities and find the ones that best suit your desires to make up your day.
• Make the most of your vacation. Find a sport buddy*, book a moment at the spa *, order your Room Service * ... and other exclusive services allowing you to fully enjoy your experience in our Resorts.
• For our Mountain Resorts*, find dedicated functions: Ski map, weather forecast, live webcam.
And don't forget to log in to enjoy 100% of My Club Med services.
See you soon in our Resorts.
* available in a selection of Resorts
My Club Med is the ideal travel partner who will help you prepare and organize your stay, so that you and your tribe have an unforgettable vacation.
Before your stay
• From the "Information" section, discover your Resort, and prepare your suitcase according to the dress code.
• Start to prepare your arrival: consult the activities planning, discover the infrastructures, the Resort map.
A taste of happiness.
During your stay
• Discover all the activities and find the ones that best suit your desires to make up your day.
• Make the most of your vacation. Find a sport buddy*, book a moment at the spa *, order your Room Service * ... and other exclusive services allowing you to fully enjoy your experience in our Resorts.
• For our Mountain Resorts*, find dedicated functions: Ski map, weather forecast, live webcam.
And don't forget to log in to enjoy 100% of My Club Med services.
See you soon in our Resorts.
* available in a selection of Resorts
Write a Review
-
Great App
Dec 13, 2019 Very helpful tool, would highly recommend downloading before heading on your vacation! -
Must have
Feb 7, 2020 This is essential for your Club Med trip! It let’s you easily plan your day! -
Great
Oct 19, 2020 It’s amazing but you need internet but recommend it a lot! -
BEST VACATION APP !!!!!!
Feb 16, 2020 Had a great vacation at club med sandpiper bay ! This app helped me so much !!!!!!!
-
Useless App - bring back paper schedules
Nov 20, 2019 This app is useless. I can see the activities schedule once and next time I come back to it, the app no longer works. I got it to work again by deleting and reinstalling... but then again only works once. Club Med needs to QC and rewrite a program. Until then, go old school and bring back paper schedules please!more -
Does not load
Feb 23, 2020 40 year IT professional. It’s not me or my gear. Does not load on iPhone. Doubt it would help much anyway given the terrible WiFi they provide to no doubt upswell you to premium service. Ask yourself... all inclusive? -
Broken
Sep 23, 2020 This app just doesn’t work, you open it and get some sort of splash/loading screen that never goes away. Tried it on my wife’s phone with the same results. -
Worst app
Feb 11, 2020 Downloaded the last update to get the promised “optimized” experience and got instead an app that is not even launching anymore! Thanks ClubMed! Could you finally get things right with app for once? -
Doesn’t work.
Jul 2, 2019 Please stop telling people to download an app that doesn’t work. I’ve wasted 30 minutes of my vacation trying to get my trip to show up. Worthless
No reviews available
-
Great App
Dec 13, 2019 Very helpful tool, would highly recommend downloading before heading on your vacation! -
Must have
Feb 7, 2020 This is essential for your Club Med trip! It let’s you easily plan your day! -
Great
Oct 19, 2020 It’s amazing but you need internet but recommend it a lot! -
BEST VACATION APP !!!!!!
Feb 16, 2020 Had a great vacation at club med sandpiper bay ! This app helped me so much !!!!!!!
No reviews available
No reviews available
No reviews available
-
Useless App - bring back paper schedules
Nov 20, 2019 This app is useless. I can see the activities schedule once and next time I come back to it, the app no longer works. I got it to work again by deleting and reinstalling... but then again only works once. Club Med needs to QC and rewrite a program. Until then, go old school and bring back paper schedules please!more -
Does not load
Feb 23, 2020 40 year IT professional. It’s not me or my gear. Does not load on iPhone. Doubt it would help much anyway given the terrible WiFi they provide to no doubt upswell you to premium service. Ask yourself... all inclusive? -
Broken
Sep 23, 2020 This app just doesn’t work, you open it and get some sort of splash/loading screen that never goes away. Tried it on my wife’s phone with the same results. -
Worst app
Feb 11, 2020 Downloaded the last update to get the promised “optimized” experience and got instead an app that is not even launching anymore! Thanks ClubMed! Could you finally get things right with app for once? -
Doesn’t work.
Jul 2, 2019 Please stop telling people to download an app that doesn’t work. I’ve wasted 30 minutes of my vacation trying to get my trip to show up. Worthless
What’s Groovy
We have been coming to Ixtapa for many many years now and have seen lots of changes since we were last here 7/17. Its gone very ‘green’ so downloading the app is a must. It does show the daily activities and dress code but not the nightly menu theme at El Encanto. That should definitely be added. Also you can see your see your reservation but cant actually make one. Easy fix i think.
more
less
What’s Subpar
You pick water skiing then the app asks you to choose a time slot. But there is no time slot to choose! It’s broken!
This is true for all activities I checked. What a totally wasted opportunity. Would be great to connect the activities, make them available to book thru the app, pre-pay, give you directions to get there, etc.
Oh, and I just learned that after the worst login procedure ever, the very next day you have to do it again. The app doesn’t remember you! Way to go Club Med!
more
less
Filter Reviews
-
Great App
Very helpful tool, would highly recommend downloading before heading on your vacation! -
Must have
This is essential for your Club Med trip! It let’s you easily plan your day! -
Great
It’s amazing but you need internet but recommend it a lot! -
BEST VACATION APP !!!!!!
Had a great vacation at club med sandpiper bay ! This app helped me so much !!!!!!!
No reviews available
-
Great App
Very helpful tool, would highly recommend downloading before heading on your vacation! -
Must have
This is essential for your Club Med trip! It let’s you easily plan your day! -
Great
It’s amazing but you need internet but recommend it a lot! -
BEST VACATION APP !!!!!!
Had a great vacation at club med sandpiper bay ! This app helped me so much !!!!!!!
No reviews available
No reviews available
Filter Reviews
-
Useless App - bring back paper schedules
This app is useless. I can see the activities schedule once and next time I come back to it, the app no longer works. I got it to work again by deleting and reinstalling... but then again only works once. Club Med needs to QC and rewrite a program. Until then, go old school and bring back paper schedules please! -
Does not load
40 year IT professional. It’s not me or my gear. Does not load on iPhone. Doubt it would help much anyway given the terrible WiFi they provide to no doubt upswell you to premium service. Ask yourself... all inclusive? -
Broken
This app just doesn’t work, you open it and get some sort of splash/loading screen that never goes away. Tried it on my wife’s phone with the same results. -
Worst app
Downloaded the last update to get the promised “optimized” experience and got instead an app that is not even launching anymore! Thanks ClubMed! Could you finally get things right with app for once? -
Doesn’t work.
Please stop telling people to download an app that doesn’t work. I’ve wasted 30 minutes of my vacation trying to get my trip to show up. Worthless -
Stuck
App doesn’t work since last update. Stuck on the loading page and never moves on. -
No privacy
If you turn off the use of private data in Settings in the App, it just turns it back on. Cannot use an app that does not respect privacy settings -
The whole thing is broken
I can’t access anything. Doesn’t have my trip. Has a bunch of broken buttons and broken screens. -
This version not working.
I have downloaded the new version several times and the app won’t load. -
App doesn’t work
Can’t access anything when I log in. Everything goes blank
-
Just awful!
Possibly the worse app ever, doesn’t remember you, so you have to enter your file number every time, doesn’t have an offline mode so in Punta Cana with poor resort internet it locks up most of the time. On Android doesn’t seem to work at all. Information is wrong, like on the app it says archery is at 2pm but it’s actually at 3pm. You would be best to go and take pictures of the posted schedules by the activities!
No reviews available
-
Useless App - bring back paper schedules
This app is useless. I can see the activities schedule once and next time I come back to it, the app no longer works. I got it to work again by deleting and reinstalling... but then again only works once. Club Med needs to QC and rewrite a program. Until then, go old school and bring back paper schedules please! -
Does not load
40 year IT professional. It’s not me or my gear. Does not load on iPhone. Doubt it would help much anyway given the terrible WiFi they provide to no doubt upswell you to premium service. Ask yourself... all inclusive? -
Broken
This app just doesn’t work, you open it and get some sort of splash/loading screen that never goes away. Tried it on my wife’s phone with the same results. -
Worst app
Downloaded the last update to get the promised “optimized” experience and got instead an app that is not even launching anymore! Thanks ClubMed! Could you finally get things right with app for once? -
Doesn’t work.
Please stop telling people to download an app that doesn’t work. I’ve wasted 30 minutes of my vacation trying to get my trip to show up. Worthless -
Stuck
App doesn’t work since last update. Stuck on the loading page and never moves on. -
No privacy
If you turn off the use of private data in Settings in the App, it just turns it back on. Cannot use an app that does not respect privacy settings -
The whole thing is broken
I can’t access anything. Doesn’t have my trip. Has a bunch of broken buttons and broken screens. -
This version not working.
I have downloaded the new version several times and the app won’t load. -
App doesn’t work
Can’t access anything when I log in. Everything goes blank
There are no editor reviews currently available. Please check again soon.
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Release Notes
4.9.2
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