About My Club Med
About My Club Med
App Store
Soon in Resort with your tribe?
My Club Med is the ideal travel partner who will help you prepare and organize your stay, so that you and your tribe have an unforgettable vacation.
Before your stay
• From the "Information" section, discover your Resort, and prepare your suitcase according to the dress code.
• Start to prepare your arrival: consult the activities planning, discover the infrastructures, the Resort map.
A taste of happiness.
During your stay
• Discover all the activities and find the ones that best suit your desires to make up your day.
• Make the most of your vacation. Find a sport buddy*, book a moment at the spa *, order your Room Service * ... and other exclusive services allowing you to fully enjoy your experience in our Resorts.
• For our Mountain Resorts*, find dedicated functions: Ski map, weather forecast, live webcam.
And don't forget to log in to enjoy 100% of My Club Med services.
See you soon in our Resorts.
* available in a selection of Resorts
My Club Med is the ideal travel partner who will help you prepare and organize your stay, so that you and your tribe have an unforgettable vacation.
Before your stay
• From the "Information" section, discover your Resort, and prepare your suitcase according to the dress code.
• Start to prepare your arrival: consult the activities planning, discover the infrastructures, the Resort map.
A taste of happiness.
During your stay
• Discover all the activities and find the ones that best suit your desires to make up your day.
• Make the most of your vacation. Find a sport buddy*, book a moment at the spa *, order your Room Service * ... and other exclusive services allowing you to fully enjoy your experience in our Resorts.
• For our Mountain Resorts*, find dedicated functions: Ski map, weather forecast, live webcam.
And don't forget to log in to enjoy 100% of My Club Med services.
See you soon in our Resorts.
* available in a selection of Resorts
Ratings & Reviews
Write a Review
Community
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Perfect vacation companion
May 20, 2017 Although I do wish the app included schedules for the daily activities like tennis and golf lessons, it's great for everything else. Best feature is the map, which doesn't just show you where your destination is and where you are, but includes the direction you're pointing as well. more -
Very useful
May 28, 2018 Downloaded a couple of weeks before our trip. It was great to be able to preview the resort schedule even before we got there. Once at the resort it was useful to be able to add activities to your schedule and the app gives you alerts so you don’t miss any of the fun. more -
Great App
Dec 13, 2019 Very helpful tool, would highly recommend downloading before heading on your vacation! -
Must have
Feb 7, 2020 This is essential for your Club Med trip! It let’s you easily plan your day! -
Great
Oct 19, 2020 It’s amazing but you need internet but recommend it a lot! -
BEST VACATION APP !!!!!!
Feb 16, 2020 Had a great vacation at club med sandpiper bay ! This app helped me so much !!!!!!! -
Wasted opportunity
Jul 4, 2019 You pick water skiing then the app asks you to choose a time slot. But there is no time slot to choose! It’s broken! This is true for all activities I checked. What a totally wasted opportunity. Would be great to connect the activities, make them available to book thru the app, pre-pay, give you directions to get there, etc. Oh, and I just learned that after the worst login procedure ever, the very next day you have to do it again. The app doesn’t remember you! Way to go Club Med! more -
Log in failure
Apr 23, 2018 I have tried to log in countless time through the app and it wont let me. I have used the number and the email with no success. I have tried to reset password and it sends me this long numbers and letters of a password that obviously are incorrect. I have done everything through the website bc its the only way to access it. Fix this app or take it down. Its so inconvenient when they don't work. more -
Useless App - bring back paper schedules
Nov 20, 2019 This app is useless. I can see the activities schedule once and next time I come back to it, the app no longer works. I got it to work again by deleting and reinstalling... but then again only works once. Club Med needs to QC and rewrite a program. Until then, go old school and bring back paper schedules please! more -
Half baked
Mar 27, 2021 Seems like they didn't finish before publishing the app. Paragraphs of text get cut off mid sentence or there is white text on a white background. There also seems to be some stability issues as the app crashes frequently or jumps back to the welcome screen. more
-
Perfect vacation companion
May 20, 2017 Although I do wish the app included schedules for the daily activities like tennis and golf lessons, it's great for everything else. Best feature is the map, which doesn't just show you where your destination is and where you are, but includes the direction you're pointing as well. more -
Very useful
May 28, 2018 Downloaded a couple of weeks before our trip. It was great to be able to preview the resort schedule even before we got there. Once at the resort it was useful to be able to add activities to your schedule and the app gives you alerts so you don’t miss any of the fun. more -
Great App
Dec 13, 2019 Very helpful tool, would highly recommend downloading before heading on your vacation! -
Must have
Feb 7, 2020 This is essential for your Club Med trip! It let’s you easily plan your day! -
Great
Oct 19, 2020 It’s amazing but you need internet but recommend it a lot! -
BEST VACATION APP !!!!!!
Feb 16, 2020 Had a great vacation at club med sandpiper bay ! This app helped me so much !!!!!!!
-
Wasted opportunity
Jul 4, 2019 You pick water skiing then the app asks you to choose a time slot. But there is no time slot to choose! It’s broken! This is true for all activities I checked. What a totally wasted opportunity. Would be great to connect the activities, make them available to book thru the app, pre-pay, give you directions to get there, etc. Oh, and I just learned that after the worst login procedure ever, the very next day you have to do it again. The app doesn’t remember you! Way to go Club Med! more -
Log in failure
Apr 23, 2018 I have tried to log in countless time through the app and it wont let me. I have used the number and the email with no success. I have tried to reset password and it sends me this long numbers and letters of a password that obviously are incorrect. I have done everything through the website bc its the only way to access it. Fix this app or take it down. Its so inconvenient when they don't work. more -
Useless App - bring back paper schedules
Nov 20, 2019 This app is useless. I can see the activities schedule once and next time I come back to it, the app no longer works. I got it to work again by deleting and reinstalling... but then again only works once. Club Med needs to QC and rewrite a program. Until then, go old school and bring back paper schedules please! more -
Half baked
Mar 27, 2021 Seems like they didn't finish before publishing the app. Paragraphs of text get cut off mid sentence or there is white text on a white background. There also seems to be some stability issues as the app crashes frequently or jumps back to the welcome screen. more -
Does not load
Feb 23, 2020 40 year IT professional. It’s not me or my gear. Does not load on iPhone. Doubt it would help much anyway given the terrible WiFi they provide to no doubt upswell you to premium service. Ask yourself... all inclusive? -
Broken
Sep 23, 2020 This app just doesn’t work, you open it and get some sort of splash/loading screen that never goes away. Tried it on my wife’s phone with the same results. -
Worst app
Feb 11, 2020 Downloaded the last update to get the promised “optimized” experience and got instead an app that is not even launching anymore! Thanks ClubMed! Could you finally get things right with app for once? -
Doesn’t work.
Jul 2, 2019 Please stop telling people to download an app that doesn’t work. I’ve wasted 30 minutes of my vacation trying to get my trip to show up. Worthless -
No privacy
Oct 8, 2019 If you turn off the use of private data in Settings in the App, it just turns it back on. Cannot use an app that does not respect privacy settings -
Stuck
Nov 11, 2019 App doesn’t work since last update. Stuck on the loading page and never moves on.
No reviews available
No reviews available
-
Perfect vacation companion
May 20, 2017 Although I do wish the app included schedules for the daily activities like tennis and golf lessons, it's great for everything else. Best feature is the map, which doesn't just show you where your destination is and where you are, but includes the direction you're pointing as well. more -
Very useful
May 28, 2018 Downloaded a couple of weeks before our trip. It was great to be able to preview the resort schedule even before we got there. Once at the resort it was useful to be able to add activities to your schedule and the app gives you alerts so you don’t miss any of the fun. more -
Great App
Dec 13, 2019 Very helpful tool, would highly recommend downloading before heading on your vacation! -
Must have
Feb 7, 2020 This is essential for your Club Med trip! It let’s you easily plan your day! -
Great
Oct 19, 2020 It’s amazing but you need internet but recommend it a lot! -
BEST VACATION APP !!!!!!
Feb 16, 2020 Had a great vacation at club med sandpiper bay ! This app helped me so much !!!!!!!
No reviews available
No reviews available
-
Half baked
Mar 27, 2021 Seems like they didn't finish before publishing the app. Paragraphs of text get cut off mid sentence or there is white text on a white background. There also seems to be some stability issues as the app crashes frequently or jumps back to the welcome screen. more
-
Wasted opportunity
Jul 4, 2019 You pick water skiing then the app asks you to choose a time slot. But there is no time slot to choose! It’s broken! This is true for all activities I checked. What a totally wasted opportunity. Would be great to connect the activities, make them available to book thru the app, pre-pay, give you directions to get there, etc. Oh, and I just learned that after the worst login procedure ever, the very next day you have to do it again. The app doesn’t remember you! Way to go Club Med! more -
Log in failure
Apr 23, 2018 I have tried to log in countless time through the app and it wont let me. I have used the number and the email with no success. I have tried to reset password and it sends me this long numbers and letters of a password that obviously are incorrect. I have done everything through the website bc its the only way to access it. Fix this app or take it down. Its so inconvenient when they don't work. more -
Useless App - bring back paper schedules
Nov 20, 2019 This app is useless. I can see the activities schedule once and next time I come back to it, the app no longer works. I got it to work again by deleting and reinstalling... but then again only works once. Club Med needs to QC and rewrite a program. Until then, go old school and bring back paper schedules please! more -
Does not load
Feb 23, 2020 40 year IT professional. It’s not me or my gear. Does not load on iPhone. Doubt it would help much anyway given the terrible WiFi they provide to no doubt upswell you to premium service. Ask yourself... all inclusive? -
Broken
Sep 23, 2020 This app just doesn’t work, you open it and get some sort of splash/loading screen that never goes away. Tried it on my wife’s phone with the same results. -
Worst app
Feb 11, 2020 Downloaded the last update to get the promised “optimized” experience and got instead an app that is not even launching anymore! Thanks ClubMed! Could you finally get things right with app for once? -
Doesn’t work.
Jul 2, 2019 Please stop telling people to download an app that doesn’t work. I’ve wasted 30 minutes of my vacation trying to get my trip to show up. Worthless -
No privacy
Oct 8, 2019 If you turn off the use of private data in Settings in the App, it just turns it back on. Cannot use an app that does not respect privacy settings -
Stuck
Nov 11, 2019 App doesn’t work since last update. Stuck on the loading page and never moves on. -
The whole thing is broken
Nov 20, 2019 I can’t access anything. Doesn’t have my trip. Has a bunch of broken buttons and broken screens.
What’s Groovy
eGOs... please keep your village updated!! This app is wonderful leading up to trips for knowing theme days/nights, activities, schedules, excursions, etc. It’s also really nice to look at the staff/GO page to learn more about the Chief and such. But this app is useless when it’s not up to date!!!! Come on guys.
One fun & helpful item would be to add Crazy Sign videos. Would be nice to see them on off times, and/or get a preview before initial instructions on night one.
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What’s Subpar
so I tried to use this ClubMed app and it was a complete failure. The password reset feature doesn't work. It emails you a GUID (long number of gibberish) instead of the generated password, so you have to reset password via the Clubmed website. Then finally after I reset the pass via the website and logged in, the app showed me that my next trip is to ... Punta Cana? in June. Problem is that my trip was to Avoriaz in January, I don't have any trip to Punta Cana. Oh and somehow the app doesn't have neither Avoriaz nor Chamonix destinations but the website shows my trips to both of these places correctly. This app is a failure and I can't believe someone got paid for making this piece of crap
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Release Notes
4.11.1
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