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Club Factory - Online Shopping App

Club Factory - Online Shopping App

Club Factory

Top Fashion Trends | Up to 80% OFF

3.7 Ratings 2M+ Reviews 100M+ Downloads

Ratings & Reviews

Write a Review
  • Be aware! Mar 20, 2019

    By kas019
    This app is great for buying stuff you don’t mind them being cheap or smaller than you thought. Good for home stuff and accessories. Don’t buy clothes. I got a swimsuit size S and received a size XL. The return option is a joke as it doesn’t work! Nobody does the process and you end up stuck with clothes that don’t fit. Makeup is also ready cheap quality so I would buy makeup somewhere else.
  • NO search option to produces results Jul 12, 2019

    By <3=M+D2
    No way to search for items. No matter what is typed in the search box it says “not found”. And even if uou pick from suggested drop down items they return the same result. However the categories do pull up, but it takes forever to search through those to even remotely find an item.
  • Sep 26, 2018

    By Raktim Preetam Das
    The products are nice. But I have a thing to say. I've recieved my order before the due date and two days after the delivery, I got a caller who offerred me a car or its value for free. And they addresses themselves to be from Club Factory. They even had the guts to ask about my personal information. And hereby, I ask you this question, how did they get my number? Please be strict about your customers' privacy. These spammers had the exact idea of what I had ordered from you. Look into it. Nobody wants to be spammed. Thank you.
  • Trusted Website Mar 25, 2019

    By kazi29
    Products arrives same as shown on the website! Confirms you when your item comes back in stock. Gives you different rate options and varieties!!
  • Oct 27, 2018

    By K.A. Verghese
    Not very happy with the Club Factory shopping experience. The product descriptions and pictures are, often, inadequate, misleading or downright wrong. The filters don't work properly. The prices cannot be said to be reasonable or competitive. Club Factory has a long way to go before they can compete effectively with entities like Amazon and Flipkart.
  • Excellent Bridal veil Sep 20, 2019

    By Asha Madan
    Bought a bridal veil and it was very good. I was very apprehensive before placing the order as the site did not provide full details of the veil. But when it arrived i was very very happy with it. Also, I paid only Rs” 850/- for the veil. It was a cathedral veil. Thanks Club Factory.
  • Good Quality Nov 30, 2019

    By Lickeluv12
    I love this app and they good quality items and I haven’t had any challenge from them so far, but I’m still keeping my head up.
  • Worthless Customer Service Jan 16, 2019

    By adrita1996
    The customer service is completely horrible..never response clearly what u r asking..Always late in delivering item.
  • Low priced items Jun 10, 2019

    By Patricia Lovett
    I have never shopped in a store where their prices are so good. I will wait to give anymore of a review until my order has arrived. Thank you.
  • Feb 19, 2020

    By Jyoti Tiwari
    The site is good for shopping, I specially like the service provided by them, I had some product delivery issue so I emailed them and got response the very next day, Wendy (one of the operator) personally helped me solving the issue, great work there, lady! The only issue is that they don't have option of exchanging the product. That's it.
  • Be aware! Mar 20, 2019

    By kas019
    This app is great for buying stuff you don’t mind them being cheap or smaller than you thought. Good for home stuff and accessories. Don’t buy clothes. I got a swimsuit size S and received a size XL. The return option is a joke as it doesn’t work! Nobody does the process and you end up stuck with clothes that don’t fit. Makeup is also ready cheap quality so I would buy makeup somewhere else.
  • NO search option to produces results Jul 12, 2019

    By <3=M+D2
    No way to search for items. No matter what is typed in the search box it says “not found”. And even if uou pick from suggested drop down items they return the same result. However the categories do pull up, but it takes forever to search through those to even remotely find an item.
  • Sep 26, 2018

    By Raktim Preetam Das
    The products are nice. But I have a thing to say. I've recieved my order before the due date and two days after the delivery, I got a caller who offerred me a car or its value for free. And they addresses themselves to be from Club Factory. They even had the guts to ask about my personal information. And hereby, I ask you this question, how did they get my number? Please be strict about your customers' privacy. These spammers had the exact idea of what I had ordered from you. Look into it. Nobody wants to be spammed. Thank you.
  • Trusted Website Mar 25, 2019

    By kazi29
    Products arrives same as shown on the website! Confirms you when your item comes back in stock. Gives you different rate options and varieties!!
  • Oct 27, 2018

    By K.A. Verghese
    Not very happy with the Club Factory shopping experience. The product descriptions and pictures are, often, inadequate, misleading or downright wrong. The filters don't work properly. The prices cannot be said to be reasonable or competitive. Club Factory has a long way to go before they can compete effectively with entities like Amazon and Flipkart.
  • Excellent Bridal veil Sep 20, 2019

    By Asha Madan
    Bought a bridal veil and it was very good. I was very apprehensive before placing the order as the site did not provide full details of the veil. But when it arrived i was very very happy with it. Also, I paid only Rs” 850/- for the veil. It was a cathedral veil. Thanks Club Factory.
  • Good Quality Nov 30, 2019

    By Lickeluv12
    I love this app and they good quality items and I haven’t had any challenge from them so far, but I’m still keeping my head up.
  • Worthless Customer Service Jan 16, 2019

    By adrita1996
    The customer service is completely horrible..never response clearly what u r asking..Always late in delivering item.
  • Low priced items Jun 10, 2019

    By Patricia Lovett
    I have never shopped in a store where their prices are so good. I will wait to give anymore of a review until my order has arrived. Thank you.
  • Feb 19, 2020

    By Jyoti Tiwari
    The site is good for shopping, I specially like the service provided by them, I had some product delivery issue so I emailed them and got response the very next day, Wendy (one of the operator) personally helped me solving the issue, great work there, lady! The only issue is that they don't have option of exchanging the product. That's it.
  • Sep 8, 2020

    By Oshin Mundada
    I would give it 0 stars if I could. Dont be fooled by the low prices. I bet you can find other good apps to buy whatever you want. But this app is surely not worth it. Firstly, it takes 30 to 60 days for an item to arrive. Then it does not update on the app when it gets delivered, so you cannot initiate return. When you email the customer support, no one replies. Return is not covered by seller, you'll have to pay out of pocket. Quality of items is below standard. Just save yourself & run away
  • You Get What You Pay For May 26, 2018

    By Lross7662
    Very disappointed. The clothing on the models along with the photography make on the ads make the clothes look beautiful enough to make to buy them. The reality however is that the clothing is very cheaply sewn together, with very cheap quality fabric. Several of the tops that I ordered had no finished hems, and they were very thin material. They were left with the rough machine stitched edges, some even leaving the ends of the stitches dangling. I was so disappointed that I almost cried because I loved the items online so much and I didn’t at all receive what I was expecting. It just goes to show that you get what you pay for. To top it all off, my order did not ship within the time promised. Within the third week of not receiving my order I had to email them to inquire about my order. I never even got a return email acknowledging my email. The order simply arrived a few days later. Disappointed all the way around. I will not be ordering from Club Factory again. One last thing. You need to order the next size up as the sizes run very small.
  • Feb 9, 2020

    By Angie Khan
    Order not receive for months!!!!! Send email to customer support,they reply and said on its way so i wait for another 2 weeks and still not receive, email again to customer support but no reply (already 3 days). The worst thing is now i dont even can review my order from this app. Very very very bad experience and this is my first time order.
  • Avoid it all costs Sep 29, 2018

    By SomilGupta
    The products are of very cheap quality and sometimes you get stuff that you have to straight away throw. Like in my case I ordered a plastic shoe cabinet and what I received were two crumpled plastic sheets. Yes !!! Just 2 crumpled plastic sheets in a horrible packing. When we returned it they deducted 90 rupees for pickup and the rest will be returned as balance on the app (if its ever returned!!!). So basically forcing me to buy something again from this horrible site. Most of the 5 star reviews are fake and everyone who i know ordered from this site had a terrible experience.
  • Jul 2, 2019

    By Amanda Purkey
    I have ordered from this company 6 times each time there was some sort of problem. My last order I ordered a set of makeup brushes. They sent the wrong color and it was important to me that I received ecactly what I orderd. They got on here requested I emailed them a pic of the brushes and theyd refund my $. I did everything asked with no response and no refund. DO NOT ORDER FROM HERE UNLESS U HAVE $ TO WASTE! I DELEATED MY APP IM DONE WITH CLUB FACTORY! UPDATE LEAVE ME ALONE CLUB SUX!
  • No debit card works Jun 9, 2020

    By chezzz1982
    A card that works normally for all other shipping online sites says can’t process . Not sue why . There is no COD available also .International credit cards are not accepted either .its frustrating when you want to buy something and you can’t seem to find a a way to pay for it . Why would you not have net banking options If you need such secure payments ? Pls allow that option atlest . Or reopen cod . I need to order since 2 weeks can’t seem to . Pls call In case some one wants to clarify .
  • Oct 21, 2018

    By Sreekanth Reddy Alla
    Worst app ever. No proper response from customer care. I have ordered two items, but after my order one item is out of stock and they refunded that amount to my CF balance, I want them Back into my bank account. There's no option to withdraw from balance to bank. And my expected date of product delivery is Oct 21st, but the product is with Customs clearance since last 10 days. No hotline service, no proper response, no respect for customer service.
  • May 9, 2021

    By jaigenD rica
    What happen to this application why always said service errors how many times I installed this app but still the same 😔😔😔😔😔.. I wanted to buy some items I buy here before and it's good. Suddenly now its problem always error
  • Dec 10, 2018

    By DEEPANJAN GHOSH
    There are few users who have highlighted the issues with the apps. Just to refresh it and hopefully the person concerned will work on it, as I see nothing being done. Firstly, for the past few days we can open up and can see each not the first picture of the product, even when we try swiping through the other pictures of it...it doesn't open. Secondly, at times even after choosing a specific product we get delivered something (colour/design) randomly, which is not appreciated. Thirdly, the communication with the customer on consignment movements need to clear, precise and regular (not simply 'in transit). Fourthly, though you claim that we can reach out to you on certain things via mail or over the phone (at a given time slot), you also claim that there is a chat/message assistance available 24*7...which I don't see. There is no such option at all. Finally a suggestion, rather than looping in Miss World and Bollywood actor to promote your products, why don't you think of spending something on packaging? This area is insanely pathetic and terrible. These issues have been brought to your notice quite often but we don't see anything happening till now.
  • Worst shopping ever Feb 28, 2019

    By abhi's Nemo
    I can't believe how they are fooling people, I ordered 2 pair of shoes and 2 dress and trust me they are worst and the cheapest quality for what they charge, it's not even 10% close to what they show. My online shopping nightmare app is club factory please take my suggestion and never ever order anything from this app. I wish I could upload the pictures so I could have shown you the truth.... Cheap quality and worst for what they make us pay.

No reviews available

No reviews available

  • Trusted Website Mar 25, 2019

    By kazi29
    Products arrives same as shown on the website! Confirms you when your item comes back in stock. Gives you different rate options and varieties!!
  • Excellent Bridal veil Sep 20, 2019

    By Asha Madan
    Bought a bridal veil and it was very good. I was very apprehensive before placing the order as the site did not provide full details of the veil. But when it arrived i was very very happy with it. Also, I paid only Rs” 850/- for the veil. It was a cathedral veil. Thanks Club Factory.
  • Good Quality Nov 30, 2019

    By Lickeluv12
    I love this app and they good quality items and I haven’t had any challenge from them so far, but I’m still keeping my head up.
  • Worthless Customer Service Jan 16, 2019

    By adrita1996
    The customer service is completely horrible..never response clearly what u r asking..Always late in delivering item.
  • Low priced items Jun 10, 2019

    By Patricia Lovett
    I have never shopped in a store where their prices are so good. I will wait to give anymore of a review until my order has arrived. Thank you.
  • Jun 5, 2020

    By vishalsingh fan2sh
    The best online marketing app. Good quality products were delivered to me.... I am happy with their service. Specially during lockdown period, they helped me a lot by providing essnetials to my house. Good job.This is really a perfect shopping platform that I need. There are amazing products at unbeatable price. Ordering process is transparent🤩🥰😍. Deals, discount and offers are available. I would recommend you to download this app and I am sure that you will love the whole experience.
  • May 4, 2020

    By Soma Chauhan
    Lots of changes and improvements have been seen when getting the updated version of the app. Tech team. Good job. I am happy with quick resolution to issues. Club Factory is one of the best shopping apps I've tried so far😬! The price were pretty reasonable and I got some good deals on clothes and shoes 🥰. Also, the return and refund process is also hassle free. the refund process is fast.... A great app for online shopping. it's so Wow!!!!!!!! One must try this app.
  • Nice app Jun 8, 2020

    By Nancy Paul
    Would like to shop again and again
  • Sep 26, 2018

    By Raktim Preetam Das
    The products are nice. But I have a thing to say. I've recieved my order before the due date and two days after the delivery, I got a caller who offerred me a car or its value for free. And they addresses themselves to be from Club Factory. They even had the guts to ask about my personal information. And hereby, I ask you this question, how did they get my number? Please be strict about your customers' privacy. These spammers had the exact idea of what I had ordered from you. Look into it. Nobody wants to be spammed. Thank you.
  • Feb 19, 2020

    By Jyoti Tiwari
    The site is good for shopping, I specially like the service provided by them, I had some product delivery issue so I emailed them and got response the very next day, Wendy (one of the operator) personally helped me solving the issue, great work there, lady! The only issue is that they don't have option of exchanging the product. That's it.
  • Be aware! Mar 20, 2019

    By kas019
    This app is great for buying stuff you don’t mind them being cheap or smaller than you thought. Good for home stuff and accessories. Don’t buy clothes. I got a swimsuit size S and received a size XL. The return option is a joke as it doesn’t work! Nobody does the process and you end up stuck with clothes that don’t fit. Makeup is also ready cheap quality so I would buy makeup somewhere else.
  • NO search option to produces results Jul 12, 2019

    By <3=M+D2
    No way to search for items. No matter what is typed in the search box it says “not found”. And even if uou pick from suggested drop down items they return the same result. However the categories do pull up, but it takes forever to search through those to even remotely find an item.
  • Oct 27, 2018

    By K.A. Verghese
    Not very happy with the Club Factory shopping experience. The product descriptions and pictures are, often, inadequate, misleading or downright wrong. The filters don't work properly. The prices cannot be said to be reasonable or competitive. Club Factory has a long way to go before they can compete effectively with entities like Amazon and Flipkart.
  • You Get What You Pay For May 26, 2018

    By Lross7662
    Very disappointed. The clothing on the models along with the photography make on the ads make the clothes look beautiful enough to make to buy them. The reality however is that the clothing is very cheaply sewn together, with very cheap quality fabric. Several of the tops that I ordered had no finished hems, and they were very thin material. They were left with the rough machine stitched edges, some even leaving the ends of the stitches dangling. I was so disappointed that I almost cried because I loved the items online so much and I didn’t at all receive what I was expecting. It just goes to show that you get what you pay for. To top it all off, my order did not ship within the time promised. Within the third week of not receiving my order I had to email them to inquire about my order. I never even got a return email acknowledging my email. The order simply arrived a few days later. Disappointed all the way around. I will not be ordering from Club Factory again. One last thing. You need to order the next size up as the sizes run very small.
  • Dec 10, 2018

    By DEEPANJAN GHOSH
    There are few users who have highlighted the issues with the apps. Just to refresh it and hopefully the person concerned will work on it, as I see nothing being done. Firstly, for the past few days we can open up and can see each not the first picture of the product, even when we try swiping through the other pictures of it...it doesn't open. Secondly, at times even after choosing a specific product we get delivered something (colour/design) randomly, which is not appreciated. Thirdly, the communication with the customer on consignment movements need to clear, precise and regular (not simply 'in transit). Fourthly, though you claim that we can reach out to you on certain things via mail or over the phone (at a given time slot), you also claim that there is a chat/message assistance available 24*7...which I don't see. There is no such option at all. Finally a suggestion, rather than looping in Miss World and Bollywood actor to promote your products, why don't you think of spending something on packaging? This area is insanely pathetic and terrible. These issues have been brought to your notice quite often but we don't see anything happening till now.
  • Jan 23, 2020

    By Maitrayee Devi
    It was a good experience shopping with Club Factory. But from my last two orders, I am facing alot of issues. My order is not shipped even after many days. When I contacted the chat support,they are not able to provide any solution. Instead they told to cancel the order. So, I had to cancel my previous order. Again I placed a new order, which is still not shipped. When contacted the chat support, again they are asking to cancel the order. Club Factory let me know why is this happening again.
  • Sep 8, 2020

    By Oshin Mundada
    I would give it 0 stars if I could. Dont be fooled by the low prices. I bet you can find other good apps to buy whatever you want. But this app is surely not worth it. Firstly, it takes 30 to 60 days for an item to arrive. Then it does not update on the app when it gets delivered, so you cannot initiate return. When you email the customer support, no one replies. Return is not covered by seller, you'll have to pay out of pocket. Quality of items is below standard. Just save yourself & run away
  • Feb 9, 2020

    By Angie Khan
    Order not receive for months!!!!! Send email to customer support,they reply and said on its way so i wait for another 2 weeks and still not receive, email again to customer support but no reply (already 3 days). The worst thing is now i dont even can review my order from this app. Very very very bad experience and this is my first time order.
  • Avoid it all costs Sep 29, 2018

    By SomilGupta
    The products are of very cheap quality and sometimes you get stuff that you have to straight away throw. Like in my case I ordered a plastic shoe cabinet and what I received were two crumpled plastic sheets. Yes !!! Just 2 crumpled plastic sheets in a horrible packing. When we returned it they deducted 90 rupees for pickup and the rest will be returned as balance on the app (if its ever returned!!!). So basically forcing me to buy something again from this horrible site. Most of the 5 star reviews are fake and everyone who i know ordered from this site had a terrible experience.
  • Jul 2, 2019

    By Amanda Purkey
    I have ordered from this company 6 times each time there was some sort of problem. My last order I ordered a set of makeup brushes. They sent the wrong color and it was important to me that I received ecactly what I orderd. They got on here requested I emailed them a pic of the brushes and theyd refund my $. I did everything asked with no response and no refund. DO NOT ORDER FROM HERE UNLESS U HAVE $ TO WASTE! I DELEATED MY APP IM DONE WITH CLUB FACTORY! UPDATE LEAVE ME ALONE CLUB SUX!
  • No debit card works Jun 9, 2020

    By chezzz1982
    A card that works normally for all other shipping online sites says can’t process . Not sue why . There is no COD available also .International credit cards are not accepted either .its frustrating when you want to buy something and you can’t seem to find a a way to pay for it . Why would you not have net banking options If you need such secure payments ? Pls allow that option atlest . Or reopen cod . I need to order since 2 weeks can’t seem to . Pls call In case some one wants to clarify .
  • Oct 21, 2018

    By Sreekanth Reddy Alla
    Worst app ever. No proper response from customer care. I have ordered two items, but after my order one item is out of stock and they refunded that amount to my CF balance, I want them Back into my bank account. There's no option to withdraw from balance to bank. And my expected date of product delivery is Oct 21st, but the product is with Customs clearance since last 10 days. No hotline service, no proper response, no respect for customer service.
  • May 9, 2021

    By jaigenD rica
    What happen to this application why always said service errors how many times I installed this app but still the same 😔😔😔😔😔.. I wanted to buy some items I buy here before and it's good. Suddenly now its problem always error
  • Worst shopping ever Feb 28, 2019

    By abhi's Nemo
    I can't believe how they are fooling people, I ordered 2 pair of shoes and 2 dress and trust me they are worst and the cheapest quality for what they charge, it's not even 10% close to what they show. My online shopping nightmare app is club factory please take my suggestion and never ever order anything from this app. I wish I could upload the pictures so I could have shown you the truth.... Cheap quality and worst for what they make us pay.
  • UNTRUSTED APPLICATION Oct 12, 2018

    By Ihavetogobrb
    It is the first time to use club factory and it was the worst honestly. After i made the order and the pay confirmed, they inform me that some items are out of stock and they keep the money to push me to make another order in the future otherwise the money will not return back to me and my order now became 190 SR (less than 199 SR which required for free shipment ) to push me again to pay for the shipment. Completely Untrusted application.
  • Oct 23, 2018

    By Jagadeesh Kumar
    This is the worst shopping app that I've ever dealt with in my life. The customer service is a joke. The silly aspect of their customer service number is that your CALL WILL BE ON WAIT and you'll have to wait for more than ten times before you get connected to their useless IVR. Later their executive will be very happy to say that their systems are down. If ever their system works, they are not able to generate a call reference number. And if we ask for a refund for an order that is not delivered, we are asked to check with the chat support. If ever you want to check the patience level in you, you should interact with their chat support once. Please stay away from this fraudulent app and save your money and time

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