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Club Factory - Online Shopping App

Club Factory - Online Shopping App

Club Factory

Top Fashion Trends | Up to 80% OFF

3.7 Ratings 2M+ Reviews 100M+ Downloads
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About Club Factory - Online Shopping App

Ratings & Reviews

3.7
1.8M+ Ratings
  1. 5
    51+%
  2. 4
    14+%
  3. 3
    8+%
  4. 2
    3+%
  5. 1
    23+%
Write a Review
  • Be aware! Mar 20, 2019

    By kas019
    This app is great for buying stuff you don’t mind them being cheap or smaller than you thought. Good for home stuff and accessories. Don’t buy clothes. I got a swimsuit size S and received a size XL. The return option is a joke as it doesn’t work! Nobody does the process and you end up stuck with clothes that don’t fit. Makeup is also ready cheap quality so I would buy makeup somewhere else.
    more
  • NO search option to produces results Jul 12, 2019

    By <3=M+D2
    No way to search for items. No matter what is typed in the search box it says “not found”. And even if uou pick from suggested drop down items they return the same result. However the categories do pull up, but it takes forever to search through those to even remotely find an item.
    more
  • Dec 10, 2020

    By Bad Boy
    Excellent app before but now it's not working just loading and loading not show anything in app plz fix it my problem. I was bought more things from ur club factory but now just loading and loading not showing
  • Trusted Website Mar 25, 2019

    By kazi29
    Products arrives same as shown on the website! Confirms you when your item comes back in stock. Gives you different rate options and varieties!!
  • Excellent Bridal veil Sep 20, 2019

    By Asha Madan
    Bought a bridal veil and it was very good. I was very apprehensive before placing the order as the site did not provide full details of the veil. But when it arrived i was very very happy with it. Also, I paid only Rs” 850/- for the veil. It was a cathedral veil. Thanks Club Factory.
    more
  • Sep 8, 2020

    By Oshin Mundada
    I would give it 0 stars if I could. Dont be fooled by the low prices. I bet you can find other good apps to buy whatever you want. But this app is surely not worth it. Firstly, it takes 30 to 60 days for an item to arrive. Then it does not update on the app when it gets delivered, so you cannot initiate return. When you email the customer support, no one replies. Return is not covered by seller, you'll have to pay out of pocket. Quality of items is below standard. Just save yourself & run away
    more
  • You Get What You Pay For May 26, 2018

    By Lross7662
    Very disappointed. The clothing on the models along with the photography make on the ads make the clothes look beautiful enough to make to buy them. The reality however is that the clothing is very cheaply sewn together, with very cheap quality fabric. Several of the tops that I ordered had no finished hems, and they were very thin material. They were left with the rough machine stitched edges, some even leaving the ends of the stitches dangling. I was so disappointed that I almost cried because I loved the items online so much and I didn’t at all receive what I was expecting. It just goes to show that you get what you pay for. To top it all off, my order did not ship within the time promised. Within the third week of not receiving my order I had to email them to inquire about my order. I never even got a return email acknowledging my email. The order simply arrived a few days later. Disappointed all the way around. I will not be ordering from Club Factory again. One last thing. You need to order the next size up as the sizes run very small.
    more
  • Sep 15, 2020

    By Shilpa Menon
    Hi, I wanted to return some items due to size issues for which I kept on following up with your team for long. I was said everytime to wait until the covid situation is resolved and then one fine day your app stops working leaving me with no option to return. If you guys never had the intention to take the return items you could have directly informed me in the beginning itself rather than fooling me. Very bad experience with you all.
    more
  • Avoid it all costs Sep 29, 2018

    By SomilGupta
    The products are of very cheap quality and sometimes you get stuff that you have to straight away throw. Like in my case I ordered a plastic shoe cabinet and what I received were two crumpled plastic sheets. Yes !!! Just 2 crumpled plastic sheets in a horrible packing. When we returned it they deducted 90 rupees for pickup and the rest will be returned as balance on the app (if its ever returned!!!). So basically forcing me to buy something again from this horrible site. Most of the 5 star reviews are fake and everyone who i know ordered from this site had a terrible experience.
    more
  • Dec 7, 2020

    By Syed Ziaullah
    Not a good app to use, delivery option is not available for the country I live. Keeps crashing. Sometimes log out from the app. Unnecessary headache

No reviews available

  • Dec 10, 2020

    By Bad Boy
    Excellent app before but now it's not working just loading and loading not show anything in app plz fix it my problem. I was bought more things from ur club factory but now just loading and loading not showing
  • Trusted Website Mar 25, 2019

    By kazi29
    Products arrives same as shown on the website! Confirms you when your item comes back in stock. Gives you different rate options and varieties!!
  • Excellent Bridal veil Sep 20, 2019

    By Asha Madan
    Bought a bridal veil and it was very good. I was very apprehensive before placing the order as the site did not provide full details of the veil. But when it arrived i was very very happy with it. Also, I paid only Rs” 850/- for the veil. It was a cathedral veil. Thanks Club Factory.
    more
  • Good Quality Nov 30, 2019

    By Lickeluv12
    I love this app and they good quality items and I haven’t had any challenge from them so far, but I’m still keeping my head up.
  • Worthless Customer Service Jan 16, 2019

    By adrita1996
    The customer service is completely horrible..never response clearly what u r asking..Always late in delivering item.
  • Sep 26, 2018

    By Raktim Preetam Das
    The products are nice. But I have a thing to say. I've recieved my order before the due date and two days after the delivery, I got a caller who offerred me a car or its value for free. And they addresses themselves to be from Club Factory. They even had the guts to ask about my personal information. And hereby, I ask you this question, how did they get my number? Please be strict about your customers' privacy. These spammers had the exact idea of what I had ordered from you. Look into it. Nobody wants to be spammed. Thank you.
    more
  • Feb 19, 2020

    By Jyoti Tiwari
    The site is good for shopping, I specially like the service provided by them, I had some product delivery issue so I emailed them and got response the very next day, Wendy (one of the operator) personally helped me solving the issue, great work there, lady! The only issue is that they don't have option of exchanging the product. That's it.
    more
  • Size Jun 5, 2018

    By Aishajoshim
    I don&#39;t know meaning size like 70cm80cm please wrote months like2y,1-2y like that
  • Club factory Aug 7, 2019

    By Jstwest860
    Search,Buy, and it comes
  • Hannah is amazing! Mar 31, 2020

    By Loukik Das
    Amazing products for Fashion 😍 Thank You so much Hannah for helping me out 🥰😇
  • Be aware! Mar 20, 2019

    By kas019
    This app is great for buying stuff you don’t mind them being cheap or smaller than you thought. Good for home stuff and accessories. Don’t buy clothes. I got a swimsuit size S and received a size XL. The return option is a joke as it doesn’t work! Nobody does the process and you end up stuck with clothes that don’t fit. Makeup is also ready cheap quality so I would buy makeup somewhere else.
    more
  • NO search option to produces results Jul 12, 2019

    By <3=M+D2
    No way to search for items. No matter what is typed in the search box it says “not found”. And even if uou pick from suggested drop down items they return the same result. However the categories do pull up, but it takes forever to search through those to even remotely find an item.
    more
  • Oct 27, 2018

    By K.A. Verghese
    Not very happy with the Club Factory shopping experience. The product descriptions and pictures are, often, inadequate, misleading or downright wrong. The filters don't work properly. The prices cannot be said to be reasonable or competitive. Club Factory has a long way to go before they can compete effectively with entities like Amazon and Flipkart.
    more
  • Problem Jul 6, 2018

    By miku-chan shaeere
    l’can’t make an order There is a problem when i make the order
  • Before easy than now Apr 12, 2019

    By ty nkaujhuab
    It’s easy if you accept PayPal like before. Now it hard
  • You Get What You Pay For May 26, 2018

    By Lross7662
    Very disappointed. The clothing on the models along with the photography make on the ads make the clothes look beautiful enough to make to buy them. The reality however is that the clothing is very cheaply sewn together, with very cheap quality fabric. Several of the tops that I ordered had no finished hems, and they were very thin material. They were left with the rough machine stitched edges, some even leaving the ends of the stitches dangling. I was so disappointed that I almost cried because I loved the items online so much and I didn’t at all receive what I was expecting. It just goes to show that you get what you pay for. To top it all off, my order did not ship within the time promised. Within the third week of not receiving my order I had to email them to inquire about my order. I never even got a return email acknowledging my email. The order simply arrived a few days later. Disappointed all the way around. I will not be ordering from Club Factory again. One last thing. You need to order the next size up as the sizes run very small.
    more
  • Dec 10, 2018

    By DEEPANJAN GHOSH
    There are few users who have highlighted the issues with the apps. Just to refresh it and hopefully the person concerned will work on it, as I see nothing being done. Firstly, for the past few days we can open up and can see each not the first picture of the product, even when we try swiping through the other pictures of it...it doesn't open. Secondly, at times even after choosing a specific product we get delivered something (colour/design) randomly, which is not appreciated. Thirdly, the communication with the customer on consignment movements need to clear, precise and regular (not simply 'in transit). Fourthly, though you claim that we can reach out to you on certain things via mail or over the phone (at a given time slot), you also claim that there is a chat/message assistance available 24*7...which I don't see. There is no such option at all. Finally a suggestion, rather than looping in Miss World and Bollywood actor to promote your products, why don't you think of spending something on packaging? This area is insanely pathetic and terrible. These issues have been brought to your notice quite often but we don't see anything happening till now.
    more
  • Worst service Jan 6, 2019

    By rdyyyy
    They have given order num but no where i could find tracking with order num . Worst service i will never prefer club factory😡
  • Not reliable Feb 1, 2020

    By seshumalladi
    I have ordered two solar powered LED wall lights. On delivery one is found diffective and and not working condition. Don&#39;t u have a return policy.
  • Question Mar 30, 2018

    By ཐལ་འགྱུར་པ
    Why we can’t pay on delivery.
  • Sep 8, 2020

    By Oshin Mundada
    I would give it 0 stars if I could. Dont be fooled by the low prices. I bet you can find other good apps to buy whatever you want. But this app is surely not worth it. Firstly, it takes 30 to 60 days for an item to arrive. Then it does not update on the app when it gets delivered, so you cannot initiate return. When you email the customer support, no one replies. Return is not covered by seller, you'll have to pay out of pocket. Quality of items is below standard. Just save yourself & run away
    more
  • Sep 15, 2020

    By Shilpa Menon
    Hi, I wanted to return some items due to size issues for which I kept on following up with your team for long. I was said everytime to wait until the covid situation is resolved and then one fine day your app stops working leaving me with no option to return. If you guys never had the intention to take the return items you could have directly informed me in the beginning itself rather than fooling me. Very bad experience with you all.
    more
  • Avoid it all costs Sep 29, 2018

    By SomilGupta
    The products are of very cheap quality and sometimes you get stuff that you have to straight away throw. Like in my case I ordered a plastic shoe cabinet and what I received were two crumpled plastic sheets. Yes !!! Just 2 crumpled plastic sheets in a horrible packing. When we returned it they deducted 90 rupees for pickup and the rest will be returned as balance on the app (if its ever returned!!!). So basically forcing me to buy something again from this horrible site. Most of the 5 star reviews are fake and everyone who i know ordered from this site had a terrible experience.
    more
  • Dec 7, 2020

    By Syed Ziaullah
    Not a good app to use, delivery option is not available for the country I live. Keeps crashing. Sometimes log out from the app. Unnecessary headache
  • No debit card works Jun 9, 2020

    By chezzz1982
    A card that works normally for all other shipping online sites says can’t process . Not sue why . There is no COD available also .International credit cards are not accepted either .its frustrating when you want to buy something and you can’t seem to find a a way to pay for it . Why would you not have net banking options If you need such secure payments ? Pls allow that option atlest . Or reopen cod . I need to order since 2 weeks can’t seem to . Pls call In case some one wants to clarify .
    more

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