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Webex Meetings

Webex Meetings

Cisco Systems, Inc.

Tap into a Webex meeting, wherever you are, with Webex Meetings for Android!

4.3 Ratings 2M+ Reviews 50M+ Downloads

Ratings & Reviews

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  • img Expert
    1. Easily join a web conference from anywhere in the world with one tap on your mobile device
    2. With clear two-way video sharing, including screen sharing, working from home is easier than ever
    3. Meeting hosts have full control over the call, and can invite, mute, or pause participants at will

    Reviewed by Olivia Cordell on February 23, 2018

  • 90% great Apr 23, 2020

    By ibigmarami
    Like most, we have seen a dramatic uptick in the use of WebEx and other virtual meeting tools. One thing I have now seen on several platforms is my organization support many different tools and I see the same recurring problem that for Webex calls implemented witin my agency, the links and calls work well. However, when someone from outside my agency sends me a Webex link for a call, they often have connection issues. It may be how Outlook handles the links inside group calls work seamlessly when you select the Join Call option, but for external calls, the link asks you to install Webx which is already installed. Then there are sometime problems with establishing the call (mostly connecting and audio). This is occuring more on desk/lap-top systems so I am participating via my iPhone now which seems to avoid the problem of the computer not knowing webex is already installed on it.
  • Nov 18, 2021

    By Carolyn
    I have used this app several times. I enjoyed this evening's meeting. A few times there was noise coming through from unmuted persons wanting to speak. Just a reminder to turn TV down, etc. Nov. 18, 2021, meeting was great. Thanks Planning Commission and everyone who hung in there for nearly six hours. Excellent presentations and comments.
  • Nov 22, 2021

    By Edward L Sherman Jr
    I really had an enjoyable experience using this app. It was the 1st time my using it and it was very intuitive. I obtained the necessary information I needed while using the app, and the clarity it provided on my mobile device (S9 +). No issues cited.
  • Great iPhone app May 5, 2020

    By Dash D.
    This is a great app for the iPhone. I’ve never experienced any issues related to the app. Most audio issues I’ve experienced are caused from users: bad microphone, not talking close enough to microphone, not muting themselves when dialing in, etc. I attend all of my WebEx meetings exclusively on iPhone app now so that I can keep working separately on desktop during meetings. I especially love that there is an Apple Watch app; when you’re in a meeting, the Watch app pops up and is basically just a large mute/unmute button. Genius! Something Apple should adapt for their normal phone functionality. If I were to ask for an additional feature, it would be to integrate with the iPhone phone app. When I’m on a meeting with Microsoft Teams, I get the same lock screen as I would if I were in a phone call, with a mute button, video button (instead of FaceTime), etc. I take a lot of my calls while outside on walks with my dogs during the COVID-19 shut down, so it would be nice to be able to quickly mute/unmute myself without unlocking my phone (the Watch app isn’t always responsive).
  • Nov 16, 2021

    By Vikki Egerman
    It is a God Send to have one-on-one time with my grandson's teacher. This app gives such an advantage on sharing the children's strengths and weaknesses. To discuss plans on improving his success in specific areas that need more attention and work. I am thankful for the opportunity to have this tool to talk with Mrs. Stewart and appreciate her skills and knowledge in working with us in ensuring my grandson's success.
  • Great App May 8, 2020

    By kaylen&gracie&vayla
    With everything going on due to COVID I have lost my treatment groups and my meetings that I had in person they were what helped me replace my time I used to use to get high and they would help me process things in my life and living clean and sober. This app has made it possible to have a one on one session with my counselor and be able to get that connection you can’t get over a phone call I am able to see her and have eye contact and feel as though she is fully present in our conversation. The app did not glitch out at all and it was a very easy process to get signed up and to figure out how to get in the video with my counselor. The only thing I did not like was that I could not figure out how to flip my camera around to where I could show what I was looking at instead of the camera being on my face I am not sure if it is even possible to do that with this app and if it is I feel that it needs to be more easily accessible. Overall this is a great app and I love it!
  • Nov 18, 2021

    By C Armieri
    There is still some technical issues going on. The host had someone speaking softly to them while another speaker was giving their report. The camera was shaking at some points and it did not capture everyone in the room or the person giving presentation.
  • Nov 9, 2021

    By Nicole Hathaway
    I work from home and during training, my internet went out. Thankfully I have unlimited data for my phone, because this app allowed me to reconnect to the training meeting. It worked great and I could even see shared screens during presentations. I am so thankful Webex not only has an app, but has a smooth working one!
  • ipad connection difficulties... Jun 4, 2020

    By weeatforfun
    This app has higher visual quality than facetime and Zoom in my opinion....however, I’ve had difficulties connecting with the audio each time I’ve followed my registration email link invite. I solved the problem by reapplying for the app one time and waiting a substantial amt of time to finally connect and this time I resorted to calling the phone number to hear the audio. Had to put the phone on speaker, it died, then luckily was able to switch fairly quickly to another one to continue.... Went to app support, but that didn't help...that’s why I asked if this presentation would be replayed at another time. I would like to catch up and fill in the blanks. Technology!!! Re: a replay, it would be nice to be able to see presentations at another time, rather than at a specific scheduled time if possible. Sometimes scheduled live times don’t work out for the listeners to engage with. Thnx for this opportunity to review...the content delivery and presenter/host did a fine and professional job. Thank you.
  • 90% great Apr 23, 2020

    By ibigmarami
    Like most, we have seen a dramatic uptick in the use of WebEx and other virtual meeting tools. One thing I have now seen on several platforms is my organization support many different tools and I see the same recurring problem that for Webex calls implemented witin my agency, the links and calls work well. However, when someone from outside my agency sends me a Webex link for a call, they often have connection issues. It may be how Outlook handles the links inside group calls work seamlessly when you select the Join Call option, but for external calls, the link asks you to install Webx which is already installed. Then there are sometime problems with establishing the call (mostly connecting and audio). This is occuring more on desk/lap-top systems so I am participating via my iPhone now which seems to avoid the problem of the computer not knowing webex is already installed on it.
  • Nov 18, 2021

    By Carolyn
    I have used this app several times. I enjoyed this evening's meeting. A few times there was noise coming through from unmuted persons wanting to speak. Just a reminder to turn TV down, etc. Nov. 18, 2021, meeting was great. Thanks Planning Commission and everyone who hung in there for nearly six hours. Excellent presentations and comments.
  • Nov 22, 2021

    By Edward L Sherman Jr
    I really had an enjoyable experience using this app. It was the 1st time my using it and it was very intuitive. I obtained the necessary information I needed while using the app, and the clarity it provided on my mobile device (S9 +). No issues cited.
  • Great iPhone app May 5, 2020

    By Dash D.
    This is a great app for the iPhone. I’ve never experienced any issues related to the app. Most audio issues I’ve experienced are caused from users: bad microphone, not talking close enough to microphone, not muting themselves when dialing in, etc. I attend all of my WebEx meetings exclusively on iPhone app now so that I can keep working separately on desktop during meetings. I especially love that there is an Apple Watch app; when you’re in a meeting, the Watch app pops up and is basically just a large mute/unmute button. Genius! Something Apple should adapt for their normal phone functionality. If I were to ask for an additional feature, it would be to integrate with the iPhone phone app. When I’m on a meeting with Microsoft Teams, I get the same lock screen as I would if I were in a phone call, with a mute button, video button (instead of FaceTime), etc. I take a lot of my calls while outside on walks with my dogs during the COVID-19 shut down, so it would be nice to be able to quickly mute/unmute myself without unlocking my phone (the Watch app isn’t always responsive).
  • Nov 16, 2021

    By Vikki Egerman
    It is a God Send to have one-on-one time with my grandson's teacher. This app gives such an advantage on sharing the children's strengths and weaknesses. To discuss plans on improving his success in specific areas that need more attention and work. I am thankful for the opportunity to have this tool to talk with Mrs. Stewart and appreciate her skills and knowledge in working with us in ensuring my grandson's success.
  • Great App May 8, 2020

    By kaylen&gracie&vayla
    With everything going on due to COVID I have lost my treatment groups and my meetings that I had in person they were what helped me replace my time I used to use to get high and they would help me process things in my life and living clean and sober. This app has made it possible to have a one on one session with my counselor and be able to get that connection you can’t get over a phone call I am able to see her and have eye contact and feel as though she is fully present in our conversation. The app did not glitch out at all and it was a very easy process to get signed up and to figure out how to get in the video with my counselor. The only thing I did not like was that I could not figure out how to flip my camera around to where I could show what I was looking at instead of the camera being on my face I am not sure if it is even possible to do that with this app and if it is I feel that it needs to be more easily accessible. Overall this is a great app and I love it!
  • Nov 18, 2021

    By C Armieri
    There is still some technical issues going on. The host had someone speaking softly to them while another speaker was giving their report. The camera was shaking at some points and it did not capture everyone in the room or the person giving presentation.
  • Nov 9, 2021

    By Nicole Hathaway
    I work from home and during training, my internet went out. Thankfully I have unlimited data for my phone, because this app allowed me to reconnect to the training meeting. It worked great and I could even see shared screens during presentations. I am so thankful Webex not only has an app, but has a smooth working one!
  • ipad connection difficulties... Jun 4, 2020

    By weeatforfun
    This app has higher visual quality than facetime and Zoom in my opinion....however, I’ve had difficulties connecting with the audio each time I’ve followed my registration email link invite. I solved the problem by reapplying for the app one time and waiting a substantial amt of time to finally connect and this time I resorted to calling the phone number to hear the audio. Had to put the phone on speaker, it died, then luckily was able to switch fairly quickly to another one to continue.... Went to app support, but that didn't help...that’s why I asked if this presentation would be replayed at another time. I would like to catch up and fill in the blanks. Technology!!! Re: a replay, it would be nice to be able to see presentations at another time, rather than at a specific scheduled time if possible. Sometimes scheduled live times don’t work out for the listeners to engage with. Thnx for this opportunity to review...the content delivery and presenter/host did a fine and professional job. Thank you.
  • Nov 6, 2021

    By danceswithcars w
    Worked ok, didn't want video of me going out, and required permission to turn on and record stills/video, so that worked out ok. Some how to connect audio, thru internet for me, also worked. Takes a while to learn the interface, not that different than Zoom or Jitsi, so figured it out, gave me some tech to do during mostly talking
  • Sales team is preventing an upgrade purchase Sep 15, 2020

    By Jorist2
    We have been using WebEx for a number of years. We wanted to upgrade our service so we contacted our sales rep. Instead of giving us a quote to upgrade our service, he generated a quote with our company name misspelled and with an incorrect address. We asked him to correct this and to date, he has not only not corrected it, he continually requests that we sign an agreement with this incorrect info and blames WebEx IT for the problem. We contacted the sales number at the WebEx website and were informed that this guy created a fake company to generate the quote. We asked to simply have a quote for our company to move to their full training and event suite with a couple of add ons. For some reason, Cisco has complicated this sales process so much that you cannot simply purchase the services you need, when you need them. This new rep said he would check into whether he could even generate a quote for us to make a purchase since WebEx forbids it because of the way they assign accounts. We even worked with their “life cycle” specialist who was helpful but did not have the ability to process the sale for us or to get us a sales rep who could help. At this point I am being left with no choice but to move our company over to Zoom simply because we cannot purchase the services we need from WebEx because of this ridiculous sales process.
  • Nov 24, 2021

    By Chris Meier
    I couldn't get any audio or video, even after giving permissions, and multiple attempts. It told me I had an expired certificate for the app when I had JUST downloaded it. It was for court and it definitely failed me. I couldn't hear anything or say anything, but it let me chat. And then the session ended without my participation at all. Not cool. 🤬
  • Keeps getting worse Jul 2, 2018

    By Carpevita
    In reality, most of the core functionality of this app is fine. It doesn’t crash very often, and it gets the job done. The reason for the two-star review is that we are constantly fighting with bugs. New ones seem to come up in every release, And there have been some big ones that persisted for several months and several updates before they were finally fixed. With this latest release, we have a feature where all of the meeting control buttons—for example the one that allows you to leave the meeting—sometimes disappear from the UI. Another particularly annoying issue is that, although the app purports to support touch ID and Face ID, it never seems to use them. I am periodically asked to manually reenter my password, usually while driving at high speeds and attempting to join a customer meeting. This has been true ever since they claimed to introduce touch ID support. After at least a couple of years of pretending to support these features, I have never once been prompted for touch ID or face ID by Webex. Before adding new features, like the ability to share files from our phones, which most of us will never use, it would be appreciated if the dev team would focus on some core functionality issues that would make the app more usable for everyone.
  • Nov 8, 2021

    By John Evans
    It's an okayish alternative to the likes of Zoom, but it could definitely use some additional polish!! For starters, an accurate reporting of the app's file size would be nice - I should NOT have had to uninstall nearly 300 MB of stuff just to install a 73 MB app!! Also, the connection doesn't seem quite as stable as other similar apps.
  • Nov 18, 2021

    By Nancy Dubord
    Audio was slightly breaking up for several minutes when it stopped altogether so had to phone in and needed a passcode to hear it. But the time I did all that lost a chunk of information because I was looking at graphs, etc. without the explanation. Video was fine.
  • Why changed the UI when things weren’t broken? Sep 20, 2018

    By yyl890
    The new UI used obscure icons, tucked away commonly used functionality underneath these icons, and then promoted elements that do not matter and let them get in the way of the presentation. For example, I see big blocks of empty space along the top of the screen, while each block only has the text of the attendee names. And those blocks clipped off the space for the main presentation. Not only that, once you minimize the attendee blocks, then there is a giant empty block overlaid ON TOP of the main presentation, and again that block only had the speaker’s name and nothing else. As if they were not enough interruptions, every time someone joins or leaves the meeting, the whole button row comes up on top of the presentation to show you who is joining or leaving. Seriously, who designed this UI? I understand those big attendee/speaker blocks are intended for video conferencing, but the app should be smart enough to shrink these gigantic blocks when attendees are not showing anything. Last but not lease, the main presentation area is mission-critical. It should be left alone and not having any UI controls popping on top of it; otherwise, some important text/graphics in the presentation may be blocked from view, causing the attendees to miss out on that information.
  • Functional but too often requires repeating setup and sign-in Sep 5, 2017

    By gzazu
    Once signed in and setup as desired, the mobile app is functional and useful, but the developers need to remember the primary use case of the mobile app (from my perspective at least) is to be able to join meetings while on the move (such as when driving to the office, etc.). When at the desk, I'll use the desktop/browser interface. The mobile app needs to be better optimized to not constantly require re-authentication and setting up. Security is important but as always needs to be designed in conjunction with usability. With the desktop interface, I am never/rarely re-prompted for my credentials because I saved them in my browser's password manager. With the mobile app, there is no such option. Fortunately, this app recently gained support for touchID, which improved usability immensely. However even with that improvement, I am forced to re-enter my account ID and phone number and my desired settings every time this app is updated, which seems to be every few weeks. Very inconvenient since that usually happens while I'm on the road and trying to join a meeting right away.
  • Nov 18, 2021

    By A&A Family Farms
    I attend meetings on my phone using WebEx and Zoom, both. WebEx requires higher data transfer speeds because at same location or driving on same street Zoom works without any issues every time but WebEx struggles every single time and keeps trying to connect. Sound quality is also poor compared to zoom.
  • Why would you change the mute button in latest version?!!! Aug 10, 2020

    By Kevin 72638393
    I use this app for hours at a time, daily, for work meetings. Prior to version 40.8.0, the mute button was either "all red" or "grey". It was very easy and obvious to see if you were muted or not, from up to a few feet away. Well, today I received app version 40.8.0 - and they changed the mute button! Now, the difference between muted and unmuted is almost undiscernible - and very easy to mess up. The button for both states is 98% grey, with only a super faint red or green outline in it to distinguish the state. Awful. The app was perfect before. I'm a developer myself, so I understand the need to make continuous improvements and always having product owners trying to put their own spin on a product. But this change to the mute button is AWFUL. If there is one thing about this app that users need - it's the ability to quickly, easily, and confidently distinguish if we are muted or not, without needing to hold the phone 10 inches in front of our face to tell. Eeek. Please revert the mute button changes. Not being able to confidently tell if I am muted or not takes the app from 4 stars to 1 star for me - as it becomes a liability.
  • Unintuitive + Better options elsewhere. Mar 17, 2020

    By jamajac
    First, pretty terrible experience with webex as a whole. While the 1) no app for Linux distributions, 2) trying to join meeting on iPad through Safari browser keeps directing me to some .dmg file, 3) audio issues with webex are not issues with this particular app, they still be pointed out. O/W using the app alone wouldn’t let me join the meeting, so used a provided browser link, which led me to either an option to install a dmg—on my iPad (still baffled by this)—, join meeting through app, or join meeting through browser. When joining through app, the video feed was in a tiny little screen over a ton of unused space, vs through the browser, where I could resize the video feed to full screen. Maybe I could go through documentation, but other available web-conferencing programs work right out the box so I will only be using webex begrudgingly when google meets or other options are unavailable, and am uninstalling this app since it seems to be worse than just running webex through the browser.

No reviews available

  • img Expert
    1. Easily join a web conference from anywhere in the world with one tap on your mobile device
    2. With clear two-way video sharing, including screen sharing, working from home is easier than ever
    3. Meeting hosts have full control over the call, and can invite, mute, or pause participants at will

    Reviewed by Olivia Cordell on February 23, 2018

  • Nov 18, 2021

    By Carolyn
    I have used this app several times. I enjoyed this evening's meeting. A few times there was noise coming through from unmuted persons wanting to speak. Just a reminder to turn TV down, etc. Nov. 18, 2021, meeting was great. Thanks Planning Commission and everyone who hung in there for nearly six hours. Excellent presentations and comments.
  • Nov 22, 2021

    By Edward L Sherman Jr
    I really had an enjoyable experience using this app. It was the 1st time my using it and it was very intuitive. I obtained the necessary information I needed while using the app, and the clarity it provided on my mobile device (S9 +). No issues cited.
  • Great iPhone app May 5, 2020

    By Dash D.
    This is a great app for the iPhone. I’ve never experienced any issues related to the app. Most audio issues I’ve experienced are caused from users: bad microphone, not talking close enough to microphone, not muting themselves when dialing in, etc. I attend all of my WebEx meetings exclusively on iPhone app now so that I can keep working separately on desktop during meetings. I especially love that there is an Apple Watch app; when you’re in a meeting, the Watch app pops up and is basically just a large mute/unmute button. Genius! Something Apple should adapt for their normal phone functionality. If I were to ask for an additional feature, it would be to integrate with the iPhone phone app. When I’m on a meeting with Microsoft Teams, I get the same lock screen as I would if I were in a phone call, with a mute button, video button (instead of FaceTime), etc. I take a lot of my calls while outside on walks with my dogs during the COVID-19 shut down, so it would be nice to be able to quickly mute/unmute myself without unlocking my phone (the Watch app isn’t always responsive).
  • Nov 16, 2021

    By Vikki Egerman
    It is a God Send to have one-on-one time with my grandson's teacher. This app gives such an advantage on sharing the children's strengths and weaknesses. To discuss plans on improving his success in specific areas that need more attention and work. I am thankful for the opportunity to have this tool to talk with Mrs. Stewart and appreciate her skills and knowledge in working with us in ensuring my grandson's success.
  • Great App May 8, 2020

    By kaylen&gracie&vayla
    With everything going on due to COVID I have lost my treatment groups and my meetings that I had in person they were what helped me replace my time I used to use to get high and they would help me process things in my life and living clean and sober. This app has made it possible to have a one on one session with my counselor and be able to get that connection you can’t get over a phone call I am able to see her and have eye contact and feel as though she is fully present in our conversation. The app did not glitch out at all and it was a very easy process to get signed up and to figure out how to get in the video with my counselor. The only thing I did not like was that I could not figure out how to flip my camera around to where I could show what I was looking at instead of the camera being on my face I am not sure if it is even possible to do that with this app and if it is I feel that it needs to be more easily accessible. Overall this is a great app and I love it!
  • Nov 9, 2021

    By Nicole Hathaway
    I work from home and during training, my internet went out. Thankfully I have unlimited data for my phone, because this app allowed me to reconnect to the training meeting. It worked great and I could even see shared screens during presentations. I am so thankful Webex not only has an app, but has a smooth working one!
  • iPad use Jun 8, 2020

    By bigigigi
    Most recent use included about 30 people around the USA, using a PowerPoint presentation to discuss a scientific project. Seeing people as they spoke was not a priority. The most challenging aspect was getting participants to mute their phones and microphones to eliminate background noise and feedback. Also, when asking questions and during discussions, effectively minimizing speaking over each other. I suggest the app provide (prominently) so best practices at the top of the meeting. Last year I took a training program that did use images of speakers, slide presentations, etc. Webex was the platform used every two weeks over approximately 6 months, I think about 25-30 participants. Work in between meetings included libraries of info etc. I think we stretched the capabilities of the program, and it was excellent. My experience is the users can make or break it. So again, tutorial and best practices would be helpful.
  • Nov 24, 2021

    By Ramon Bolatete
    A little spotty at times...losing a few seconds the conversations. The second time around was way better when everyone in the group became familiar with the controls...thank you for this app!
  • Nov 8, 2021

    By Lonnie Kelley
    Use this daily for work and have been pleased with meeting quality! It's gotten better over the years and easier to use. The only issue I've come across infrequently is voice quality but I think it has to do with the wireless provider I may be using at the time.
  • Nov 17, 2021

    By Shawn Stanley
    Easy to use. Clear presentations and clear voice . I have used multiple times when I was unable to make it back to my desk and it was a true benefit being able to have this on your mobile.
  • 90% great Apr 23, 2020

    By ibigmarami
    Like most, we have seen a dramatic uptick in the use of WebEx and other virtual meeting tools. One thing I have now seen on several platforms is my organization support many different tools and I see the same recurring problem that for Webex calls implemented witin my agency, the links and calls work well. However, when someone from outside my agency sends me a Webex link for a call, they often have connection issues. It may be how Outlook handles the links inside group calls work seamlessly when you select the Join Call option, but for external calls, the link asks you to install Webx which is already installed. Then there are sometime problems with establishing the call (mostly connecting and audio). This is occuring more on desk/lap-top systems so I am participating via my iPhone now which seems to avoid the problem of the computer not knowing webex is already installed on it.
  • Nov 9, 2021

    By Harriet Sheinson
    Sometimes voice goes in and out. Sometimes everything freezes and we miss our class. Wish these would get better. Today could hear but picture froze. Last Thursday lost sound and picture froze as well. Getting better. Thanks Today the program ran without a hitch. Today's class only paused once. Thanks 10/21/21 This session went smoothly. Thanks this new session I had to figure out how to shut off the cc. Did figure it out and helped others on the phone.
  • Nov 19, 2021

    By Patrick OMalley
    The initial set up was easy for Me because I was led thru it step by step. It is like any other app You set up. Follow the information Your told to do and You will be up and running in a few minutes. 😉 Enjoy Pat!
  • Meeting platforms for teleworking Jul 13, 2020

    By Xara
    I have been using Webex for 4 months to call into meetings. The primary reason that we are using it was due to the lack of security in zoom. Unfortunately, zoom has a much better interface. Zoom was easier to use for meetings. I am also an instructor and found that switching from my iPad to power points was a lot easier. If you have a choice, zoom is better. If you need the security, then Webex has less features, but is adequate for most uses. It helps if you notify everyone of the following video meeting protocols- 1. Everyone who logs on should have the mute button ON, unless they are speaking. 2. Request that the video is on so that you can see the speaker- communication by audio only misses the facial expressions and other cues to that are missed in text or audio only. The meeting host can mute those that haven’t figured out the mute button.
  • Getting better - But still room for improvement Feb 10, 2020

    By TDS live music lover
    I really wanted to live WebEx, but the transition from Skype to this has not been as smooth as hoped. One of the main reasons for this is the lack of integration between it and Outlook. I repeatedly have to click to join a meeting multiple times, and often the audio doesn’t connect if the meeting organizer hasn’t joined... I realize there’s a setting for this, but it’s only available in the Personal Room, and most of my colleagues are not using that... Why is this not available for ANY meeting scheduled? That’s just one example of the many slightly non-user-friendly functionality. Overall, one can get the job done with WebEx, but it’s definitely NOT my first choice. Too bad my company is taking away all the other options!! 😞
  • A bit complicated to get started, but great once done May 20, 2020

    By D578
    The app is a bit complicated to get started, not intuitive, guess Apple spoiled me. Once started it was great, even provided virtual background options by clearly visible invitation. Until this, I thought I was technologically competent. Getting started with this in order to join a work meeting made me feel as if I was falling off the learning curve. However in fairness as I think about it, I’m not certain how much was the app vs the instructions for joining the meeting that had tiered participants. Albeit I am of a certain age, I’ve utilized computers & various apps since 1987, including running my own business for 20 yrs with computer networks and all. This was largely before the iPhone and my conversion to Apple products.
  • App is good, but getting worse Apr 8, 2019

    By :: Matthew ::
    I’m very please with Cisco’s WebEx Meetings hosted service and this app works well with it. The app itself is stable and presents shared content surprisingly well. Unfortunately, Cisco keeps changing the UI in disappointing ways while leaving the few things that could use improvement alone. Seems like each update the app gets a little more cumbersome. I’m not sure if competition is heating up in this space and Cisco wants existing users aware of all the features, but it feels like the design philosophy has taken on a grocery store mentality, “put the milk all the way in the back so people have to see everything they might like on their way to what’s important.” In the midst of a busy day the changes leave me a little annoyed.
  • Worked well for today’s meeting Apr 23, 2020

    By CynOfAshburn
    I had a good meeting with our group. I was easily able to join via the invite link, not needing to login as my own account. I joined on my iPad, and used my iPhone for the audio. The app provided a very readable drop-down with the Meeting ID and my Participant ID for the sound. The app controlled the mike for my iPhone, rather than settings on the iPad; this action might confuse users, but realizing that is a good way to control the mike - you just need to know that. And the group chat worked fine. We were a group of 7, and we could talk collectively. Not to compare with other meeting apps, and while it may not have similar features, this has been a great experience and I would use it again.
  • Nice quality - confusing interface Jun 1, 2020

    By McDNYC
    It’s not a showstopper - but the user interface is confusing. Especially when I’m looking for a scheduled meeting - and it may be in my Microsoft Outlook account calendar, or in my work account calendar, or in my Gmail account calendar. Or not show up on any calendar at all - and just be embedded in an email. It’s just not as clear as it should be. And I know part of the confusion may be because Microsoft requires you to have an Outlook account to use their products. But generally, I think the vast majority of everybody have more than one email address. Which Webex should assume - and take into account when building their UI. Instead, it makes it a bit of a fishing expedition...
  • Much Improved, worth another look due to “secure by design” Apr 18, 2020

    By J Robert Burgoyne
    Our company has used GTM and its predecessors for more than 10 years. We do IT for a living and have been favorably engaged with Cisco networking products for almost as long. That led us to trying Webex and Webex for Teams, which were not entirely satisfactory even 2 years ago. The feature set of Webex lags behind Zoom or FaceTime and other consumer friendly online conferencing products. However, and this is a biggie, Cisco Webex and other Cisco products are secure by design. Security is not an afterthought with Cisco products and services. Important entities, such as the US Military and Fortune 500 companies, mostly use CIsco communication products. There’s an entire line of expensive Cisco Webex products for board rooms that runs on the same “secure by design” software platform as the entry level products such as Webex for IOS/Mac OS/Windows. If we’re to have a post Covid-19 future where we conduct a lot more meeting activity online, having the most secure online meeting platform, instead of the most feature-rich platform, seems like a favorable tradeoff, at least for some of us.
  • Nov 18, 2021

    By C Armieri
    There is still some technical issues going on. The host had someone speaking softly to them while another speaker was giving their report. The camera was shaking at some points and it did not capture everyone in the room or the person giving presentation.
  • ipad connection difficulties... Jun 4, 2020

    By weeatforfun
    This app has higher visual quality than facetime and Zoom in my opinion....however, I’ve had difficulties connecting with the audio each time I’ve followed my registration email link invite. I solved the problem by reapplying for the app one time and waiting a substantial amt of time to finally connect and this time I resorted to calling the phone number to hear the audio. Had to put the phone on speaker, it died, then luckily was able to switch fairly quickly to another one to continue.... Went to app support, but that didn't help...that’s why I asked if this presentation would be replayed at another time. I would like to catch up and fill in the blanks. Technology!!! Re: a replay, it would be nice to be able to see presentations at another time, rather than at a specific scheduled time if possible. Sometimes scheduled live times don’t work out for the listeners to engage with. Thnx for this opportunity to review...the content delivery and presenter/host did a fine and professional job. Thank you.
  • Nov 6, 2021

    By danceswithcars w
    Worked ok, didn't want video of me going out, and required permission to turn on and record stills/video, so that worked out ok. Some how to connect audio, thru internet for me, also worked. Takes a while to learn the interface, not that different than Zoom or Jitsi, so figured it out, gave me some tech to do during mostly talking
  • It works, but it is clunky. Apr 22, 2020

    By Jake Iowa
    I had no experience with online meeting apps before COVID-19 and its dislocations. I now use WebEx to meet one-on-one with students, and it works well enough, usually. However, because of the stand I use to support my iPad, its controls are hard to get to when I am hosting my meetings. Screen sharing is seriously clunky and counterintuitive. I had planned to use WebEx on an ancient MacBook Pro, which on paper appeared to have suitable memory and an adequate operating system. However, when I first tried to join a meeting, odd things for which I was unprepared flashed up on the screen saying I needed to install a plug-in, even though I had already installed the WebEx app successfully on the machine. I never was able to join that meeting. I later found some guidance on the WebEx site explaining the problem, although it still does not work smoothly on my laptop. I am relying on the tablet now, even though it drains the battery power quickly. But it’s gotta be better than Zoom, right?
  • Needs participant response tools Sep 3, 2017

    By TQLY
    Missing participant response tools like raising your hand to get moderators attention. Mute and unmute does not always work. I understand moderator can override the mute function but in an interactive session sometimes there is no way to get the attention of anyone except by turning on video and waving madly until someone notices you or holding up a sign. Very frustrating. Really would like to see the hand raising ability and even the coffee break icon. Ability to log on is very good. Just need to be familiar with the initial set up when logging in. Specifically you need to answer if you are going to get your audio from your cell or through the internet. Use my first generation iPad Pro on weekly webinars and it works great and the ability to attend my webinars from anywhere is fabulous. Many times I am logged on in the early morning hours and use my Bluetooth apple AirPods and it makes life easier while lying comfortably in bed. Will rate it 4-5 when additional basic features of desktop version is implemented.
  • Nov 9, 2021

    By brad hardt
    I like it that during a conference or a 1-on-1 meeting that you're able to see the microphones & cameras of all who have them on or off, & even someone without any video access, with just audio, can be involved, & we can see they are in the meeting! I can only see a max of 4 of us when we start a meeting, I wish that when more people join in, that the layout options tab is easier to access, to quickly change to various multi person screens. Maybe it's me not knowing how.
  • It's decent, not spectacular Jan 25, 2018

    By Obivon
    On iPhone 6:IOS 10.3 because of IOS11.x power management fears. IOS10 is power management is freaky bad enough. Pros: Webex app provides easy direct audio over data or call-me-back feature when data is worse than cell audio. Auto-mute upon connection is an excellent feature! Chat is usable, if a little clunky to reach at 2 click-levels from slides both directions. Cons: The audio seems like it requires a better data connection than it used to. I remember decent communication on Airplane WiFi a couple years ago. Now that all the airlines are advertising "faster" data, I rarely can hear/talk over Webex. It would be nice if there was a minimal chat interface that's usable while watching the slides. Highly technical presentations generate a lot of questions (submitted via chat) and require reading slides for details. Too much material is missed in the time it takes to type a question in chat. I also don't see the hand raise and other basic tools that should be easy to implement. Re-authentication while driving is a serious PITA! Provide a grace period when re-auth can be skipped or build a hook that notices my password manager and prompts to open it like a couple other apps do. Or maybe just program it to delay re-auth until I'm NOT joining a meeting at the last minute. Perhaps only prompt when more than five minutes early or as the meeting is closing. Seriously, I wouldn't be using the app if I had time to boot the laptop.
  • Nov 16, 2021

    By Isis Mckenzie
    Videos were clear, smooth transition from one slide to the next. However the audio from one of the Host was very distorted. The other host I could hear crystal clear.
  • Pushing updates at meeting time Dec 10, 2019

    By someone in Wisconsin USA
    This is my meeting app of choice (over Skype, GoToMeeting etc.) and it’s generally great for global use, however lately it seems to push a massive mandatory update right at the time of the meeting, causing delays to get started. If I’m the client, I’m late, if I’m the host, I’ve left people hanging. Embarrassing on several occasions. Even starting 5 minutes early (my default now by necessity) is no guarantee that I won’t be hung by a long update on my limited bandwidth. I can use it twice in a morning then the third use in the day pushes a large update so there’s no predicting it. An option to proceed without the latest greatest would be a welcome alternative to such delays - at the end of the day, my priority is the meeting happening over the version I’m using. My experience is in Mac app, iPad, but issue is reported by my PC using colleagues as well. Overall, I’m still favorable, would be great if this could be addressed.
  • Decent, but sorely needs message, PiP and desktop features Nov 7, 2018

    By RalphDC
    Webex works, but it Cisco seems to have stopped developing it years ago. What is missing: - If you use Webex in Split View or with another app as a floating window, your video image will freeze. This should not be the case, as users will often want to open Webex alongside another app - Webex should adopt the Picture in Picture feature from iOS 9, so users can open another app (say note taking or reference app) while showing the video of the meeting floating in PiP over the app - Improves chat function: if someone sends a message, it is not easy to open it. It should trigger an iOS wide notification, so even if Webex is not on the foreground, you get notified if a message comes in through Webex. - for presenting Office docs (Word, PowerPoint) the app needs have better Office document rendering, rather than the simplified iOS rendering of Office documents, which adequate for quick views, but not for professional presentations. It could convert to PDF on the fly for better rendering. - It should adopt more desktop features such as: 1) setting up polls; 2) allow users to choose to open the meeting room 15 or 30 minutes before the meeting starts, so that invited meeting participants can enter before the meeting host logs in. This can be done on the desktop and is needed on the iOS app
  • Keeps getting worse Jul 2, 2018

    By Carpevita
    In reality, most of the core functionality of this app is fine. It doesn’t crash very often, and it gets the job done. The reason for the two-star review is that we are constantly fighting with bugs. New ones seem to come up in every release, And there have been some big ones that persisted for several months and several updates before they were finally fixed. With this latest release, we have a feature where all of the meeting control buttons—for example the one that allows you to leave the meeting—sometimes disappear from the UI. Another particularly annoying issue is that, although the app purports to support touch ID and Face ID, it never seems to use them. I am periodically asked to manually reenter my password, usually while driving at high speeds and attempting to join a customer meeting. This has been true ever since they claimed to introduce touch ID support. After at least a couple of years of pretending to support these features, I have never once been prompted for touch ID or face ID by Webex. Before adding new features, like the ability to share files from our phones, which most of us will never use, it would be appreciated if the dev team would focus on some core functionality issues that would make the app more usable for everyone.
  • Nov 8, 2021

    By John Evans
    It's an okayish alternative to the likes of Zoom, but it could definitely use some additional polish!! For starters, an accurate reporting of the app's file size would be nice - I should NOT have had to uninstall nearly 300 MB of stuff just to install a 73 MB app!! Also, the connection doesn't seem quite as stable as other similar apps.
  • Functional but too often requires repeating setup and sign-in Sep 5, 2017

    By gzazu
    Once signed in and setup as desired, the mobile app is functional and useful, but the developers need to remember the primary use case of the mobile app (from my perspective at least) is to be able to join meetings while on the move (such as when driving to the office, etc.). When at the desk, I'll use the desktop/browser interface. The mobile app needs to be better optimized to not constantly require re-authentication and setting up. Security is important but as always needs to be designed in conjunction with usability. With the desktop interface, I am never/rarely re-prompted for my credentials because I saved them in my browser's password manager. With the mobile app, there is no such option. Fortunately, this app recently gained support for touchID, which improved usability immensely. However even with that improvement, I am forced to re-enter my account ID and phone number and my desired settings every time this app is updated, which seems to be every few weeks. Very inconvenient since that usually happens while I'm on the road and trying to join a meeting right away.
  • Unintuitive + Better options elsewhere. Mar 17, 2020

    By jamajac
    First, pretty terrible experience with webex as a whole. While the 1) no app for Linux distributions, 2) trying to join meeting on iPad through Safari browser keeps directing me to some .dmg file, 3) audio issues with webex are not issues with this particular app, they still be pointed out. O/W using the app alone wouldn’t let me join the meeting, so used a provided browser link, which led me to either an option to install a dmg—on my iPad (still baffled by this)—, join meeting through app, or join meeting through browser. When joining through app, the video feed was in a tiny little screen over a ton of unused space, vs through the browser, where I could resize the video feed to full screen. Maybe I could go through documentation, but other available web-conferencing programs work right out the box so I will only be using webex begrudgingly when google meets or other options are unavailable, and am uninstalling this app since it seems to be worse than just running webex through the browser.
  • Had the WORST time logging in Mar 28, 2020

    By Keysanddrums
    Today was my first experience with your App. ALL of my attendees had trouble getting in; some NEVER got in. I was sent all the login info via email, circulated it to everybody, and we ALL had issues, including myself, trying to log in. My meeting was scheduled to begin at 9:30 a.m. CDT, and I attempted to log in at 9:30. It told me, “this meeting has not started yet.” I did not actually get in until 9:45. I had things and people scheduled to do things during that down time. Eventually I got in, as did SOME of my attendees. On a more positive note, the audio was clear, video was good. Screen sharing was good, too. And it is relatively easy to set up a meeting. Once set up, I received the necessary login info soon after. I hope to get feedback from you as to why we had such a hard time logging on. The meeting got done, but there was so much “down time” trying to connect. At the end of the day, yes, I would use Webex again, BUT I HAVE to get to the bottom of the login issue! I CANNOT do that again. So much time wasted.
  • Core functionality is fine, but REALLY clunky Aug 5, 2020

    By saleen8927
    The video and audio quality are good, and it’s easy enough to share different types of content. It’s also pretty easy to customize settings such as beep on entry/exit, automate, etc. The reason it only gets two stars is that it’s not at all user friendly for guests of the meeting. As the host, you can learn the quirks over time and live with them, but when you’re inviting outside guests to a meeting that are not familiar with webex, it’s as if they need to be an IT engineer to figure out how to log in correctly. I either host or am a support person for around 5 small webex presentations each week with executives outside my organization. I can say that more than 50% of those meetings begin with technical difficulties where at least one outside person can’t figure out how to join correctly. If it happened once or twice, I would say it’s their fault, but this happens at least 3 times per week, and sometimes with users that should be well-versed in technology.
  • Nov 11, 2021

    By Alexander McIntosh
    Audio changed output sources after we had a practice session on a government meeting open to the public. It was an extremely embarrassing situation that reflects negatively on our production and services. Would not recommend to be used by others.
  • Awkward Apr 1, 2020

    By Berryville
    This has the hallmarks of a program created for PCs, and then an app was created to allow it to be seen from iPads without much thought of what needs to be different. I am required to use this for work, and people withPCs think it’s fine & communicate well (other than the ear-splitting feedback when the user talks). I’m told things like “use the left arrow icon at the top of the screen” or “type it into the chat window”, and there is no left arrow icon, and there is no way to bring up the keypad. The screen share works well for the PCs, I have not tried to share my iPad screen. The feedback is awful. It is very hard for anyone to talk during the meetings, as the screeching sounds make it impossible to hear yourself. Often, folks start yelling, a natural response to an unpleasant loud noise when you’re trying to talk.
  • Confusing UI but Mac version was unusable Jan 24, 2020

    By Avik123
    We (our enterprise) switched entirely to zoom a few years back, but we have to occasionally use WebEx if the customer sets up a Webex session. Trying to join a meeting using the Mac version of WebEx Teams is impossible. You end up in this frustrating Create Account workflow, when all we want to do is join a meeting with meetingID. Luckily we found the iPad and phone versions of WebEx which allow us to join meetings without an account. We are living with this workaround, but I wish product managers would look at other successful products and see why they are successful instead of obsessing over their own products. If people loved WebEx, zoom would never have succeeded, but the fact that WebEx continues to be pathetic is just wasted engineering.
  • Mobile constantly crashes Mar 11, 2020

    By resney81
    It’s 50/50 on whether logging into a call using the phone icon will actually connect to the call—particularly with back to back calls. Many times it’ll try to log into the previous meeting, or it’ll just give me the loading icon and never connect. This might be solved by reintroducing the feature where the phone number and meeting ID would auto-populate in the location, but that will only get me into the call, not the Webex. I can’t tell you how many times I’ve been late to a meeting because Webex gets hung up when trying to log into a meeting! Otherwise, the UI is easy to use and the screen share feature is great (way better than Skype), which is why you get two stars instead of one.
  • Sales team is preventing an upgrade purchase Sep 15, 2020

    By Jorist2
    We have been using WebEx for a number of years. We wanted to upgrade our service so we contacted our sales rep. Instead of giving us a quote to upgrade our service, he generated a quote with our company name misspelled and with an incorrect address. We asked him to correct this and to date, he has not only not corrected it, he continually requests that we sign an agreement with this incorrect info and blames WebEx IT for the problem. We contacted the sales number at the WebEx website and were informed that this guy created a fake company to generate the quote. We asked to simply have a quote for our company to move to their full training and event suite with a couple of add ons. For some reason, Cisco has complicated this sales process so much that you cannot simply purchase the services you need, when you need them. This new rep said he would check into whether he could even generate a quote for us to make a purchase since WebEx forbids it because of the way they assign accounts. We even worked with their “life cycle” specialist who was helpful but did not have the ability to process the sale for us or to get us a sales rep who could help. At this point I am being left with no choice but to move our company over to Zoom simply because we cannot purchase the services we need from WebEx because of this ridiculous sales process.
  • Nov 24, 2021

    By Chris Meier
    I couldn't get any audio or video, even after giving permissions, and multiple attempts. It told me I had an expired certificate for the app when I had JUST downloaded it. It was for court and it definitely failed me. I couldn't hear anything or say anything, but it let me chat. And then the session ended without my participation at all. Not cool. 🤬
  • Nov 18, 2021

    By Nancy Dubord
    Audio was slightly breaking up for several minutes when it stopped altogether so had to phone in and needed a passcode to hear it. But the time I did all that lost a chunk of information because I was looking at graphs, etc. without the explanation. Video was fine.
  • Why changed the UI when things weren’t broken? Sep 20, 2018

    By yyl890
    The new UI used obscure icons, tucked away commonly used functionality underneath these icons, and then promoted elements that do not matter and let them get in the way of the presentation. For example, I see big blocks of empty space along the top of the screen, while each block only has the text of the attendee names. And those blocks clipped off the space for the main presentation. Not only that, once you minimize the attendee blocks, then there is a giant empty block overlaid ON TOP of the main presentation, and again that block only had the speaker’s name and nothing else. As if they were not enough interruptions, every time someone joins or leaves the meeting, the whole button row comes up on top of the presentation to show you who is joining or leaving. Seriously, who designed this UI? I understand those big attendee/speaker blocks are intended for video conferencing, but the app should be smart enough to shrink these gigantic blocks when attendees are not showing anything. Last but not lease, the main presentation area is mission-critical. It should be left alone and not having any UI controls popping on top of it; otherwise, some important text/graphics in the presentation may be blocked from view, causing the attendees to miss out on that information.
  • Nov 18, 2021

    By A&A Family Farms
    I attend meetings on my phone using WebEx and Zoom, both. WebEx requires higher data transfer speeds because at same location or driving on same street Zoom works without any issues every time but WebEx struggles every single time and keeps trying to connect. Sound quality is also poor compared to zoom.
  • Why would you change the mute button in latest version?!!! Aug 10, 2020

    By Kevin 72638393
    I use this app for hours at a time, daily, for work meetings. Prior to version 40.8.0, the mute button was either "all red" or "grey". It was very easy and obvious to see if you were muted or not, from up to a few feet away. Well, today I received app version 40.8.0 - and they changed the mute button! Now, the difference between muted and unmuted is almost undiscernible - and very easy to mess up. The button for both states is 98% grey, with only a super faint red or green outline in it to distinguish the state. Awful. The app was perfect before. I'm a developer myself, so I understand the need to make continuous improvements and always having product owners trying to put their own spin on a product. But this change to the mute button is AWFUL. If there is one thing about this app that users need - it's the ability to quickly, easily, and confidently distinguish if we are muted or not, without needing to hold the phone 10 inches in front of our face to tell. Eeek. Please revert the mute button changes. Not being able to confidently tell if I am muted or not takes the app from 4 stars to 1 star for me - as it becomes a liability.
  • Nov 8, 2021

    By David D.
    Overly complicated. Constantly dropping connections. It's really laggy on a phone. I would definitely choose a different app if not required by my company. Edit. I had to reinstall it for conference call and the login process and the install took so long I missed my meeting.
  • Fix it Apr 18, 2021

    By jpo_10
    Desktop and Browser versions of Webex are poorer than before. The mobile version is the only saving grace, but when it comes to large meetings, the app is unbearable. Please stop trying to be zoom in the wrong ways. The side by side view on desktop was already near perfection. There’s also the fact that you shouldn’t need to experience unusable meetings multiple times because the app wants to work except for the meetings because the application compatibility is a secret. I know there is a forum listing what versions webex works with, but my question is why I can’t see my application’s specific version and what specs or updates it needs. Nonsense because even though the forum says it’s compatible with my laptop, it’s not compatible because the version is higher than shown. But I wouldn’t know that because the application was working fine except for the meeting. Either make it work or don’t make it work. You can’t have the app not work then work later despite no changes made to the application. Terrible would not recommend.
  • Separate audio hookup is a design flaw Dec 11, 2017

    By Derpsterface
    So, I am using all kinds of conf call apps - zoom, Webex, Skype goto, etc etc... - Webex is he worst. Why? Primarily because of the separate/disconnected audio hookup, and because of the different way it works on iPad vs iPhone. On the iPhone, you have to call in or it will call you, which means now you’re call options are gone (yeah, multitasking). On the ipad, it can offer direct audio integration (looks like its a customizable feature for the organizing organization). But it’s getting worse: if you are in the meeting with the separate audio, and the audio drops, more often than not, the system does not understand when you’re dialing back in again. Accordingly, it then doesn’t allow you to mute or unmetered, you not being in audio of the meeting. So you have to.... go all the way out of both audio and conference. Unacceptable!!! Keep in mind there are conference calls where the system loudly announces you leaving or entering... unprofessional!!!
  • Webex audio major issues with CarPlay Sep 8, 2019

    By TheNick123
    Very often after joining a webex (called in with audio over internet) after connecting to CarPlay the audio is lost (sometimes heard for a fraction of a second but then unavailable/dead quiet) and one has to select “disconnect audio” in the app and then reconnect audio via internet again; and maybe it will work. Then when audio sometimes works and one turns off the car and unplugs the phone (with working audio over internet) the audio from the now no longer USB connected phone will also cut out and one has to disconnect the audio and reconnect. TERRIBLE!!!!! I have an iPhone SE with latest iOS (even previous iOS had same issue). These issues started right when the webex app was started to have an interface on the car screen. Use that info to fault search and please fix immediately!! I dependent on this app to work for my work in a major car OEM

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