Compare
Our Chase Mobile App makes it easy for you to bank on the go 24/7.
see more about Chase Mobile
About Chase Mobile
Google Play
Bank from almost anywhere with the Chase Mobile® app. Manage your accounts, pay bills, pay people, deposit checks, even transfer money. And do it all safely and securely with your device.
Manage Your Accounts
[+] View your account balance at Sign in using Account Preview.
[+] Monitor your checking, savings, credit card or J.P. Morgan investment activities.
[+] Set up travel notifications for your debit and credit cards.
[+] Set up Account Alerts and adjust your preferences.
[+] Use Chase QuickDeposit® to deposit a check just by taking a photo.
[+] Check and get updates on your credit score.
[+] Access your personal Chase Home Lending dashboard for ways to make the most of homeownership.
Make Payments and Transfer
[+] Schedule, edit or cancel payments for your Chase credit card and your other bills.
[+] Send and request money using Chase QuickPay® with Zelle®
[+] Transfer money between your Chase accounts.
[+] Reload your Chase Liquid® prepaid card.
[+] Send wire transfers.
Offers and Deals
[+] Track and redeem your rewards with Chase Ultimate Rewards®.
[+] Send friends and family a digital gift card.
[+] Earn statement credit by using Chase Offers with your eligible credit and debit cards.
[+] Grow your savings automatically with Autosave.
Manage Your Investments with J.P. Morgan
[+] Trade stocks, bonds, mutual funds and exchange-traded funds (ETFs) with a You Invest℠ by JPMorgan Trade account.
[+] Let the expertise and technology of J.P. Morgan design and manage a portfolio for you with a You Invest℠ Portfolios account.
Connect with Chase
[+] Find the nearest Chase branches and ATMs.
[+] Speak with a service representative 24/7.
Disclosure
[+] Some features are available for eligible customers and accounts only. Any time you review your balance, keep in mind it may not reflect all transactions including recent debit card transactions or checks you have written. A qualifying Chase transfer account is required to transfer funds via text.
[+] There is no charge from Chase, but message and data rates may apply. Such charges include those from your communications service provider. Delivery of alerts may be delayed for various reasons, including service outages affecting your phone, wireless or internet provider; technology failures; and system capacity limitations.
[+] You Invest℠ is a business of J.P. Morgan Securities LLC offering self-directed brokerage (You Invest Trade) and investment advisory services (You Invest Portfolios). Investment products and services, including brokerage and advisory accounts, are offered through J.P. Morgan Securities LLC, member FINRA and SIPC. J.P. Morgan Securities LLC and JPMorgan Chase Bank, N.A. are affiliate companies under the common control of JPMorgan Chase & Co.
INVESTMENT PRODUCTS:
• NOT A DEPOSIT
• NOT FDIC INSURED
• NO BANK GUARANTEE
• MAY LOSE VALUE
[+] Android is a registered trademark of Google Inc.
[+] Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC
[+] Equal Opportunity Lender
Manage Your Accounts
[+] View your account balance at Sign in using Account Preview.
[+] Monitor your checking, savings, credit card or J.P. Morgan investment activities.
[+] Set up travel notifications for your debit and credit cards.
[+] Set up Account Alerts and adjust your preferences.
[+] Use Chase QuickDeposit® to deposit a check just by taking a photo.
[+] Check and get updates on your credit score.
[+] Access your personal Chase Home Lending dashboard for ways to make the most of homeownership.
Make Payments and Transfer
[+] Schedule, edit or cancel payments for your Chase credit card and your other bills.
[+] Send and request money using Chase QuickPay® with Zelle®
[+] Transfer money between your Chase accounts.
[+] Reload your Chase Liquid® prepaid card.
[+] Send wire transfers.
Offers and Deals
[+] Track and redeem your rewards with Chase Ultimate Rewards®.
[+] Send friends and family a digital gift card.
[+] Earn statement credit by using Chase Offers with your eligible credit and debit cards.
[+] Grow your savings automatically with Autosave.
Manage Your Investments with J.P. Morgan
[+] Trade stocks, bonds, mutual funds and exchange-traded funds (ETFs) with a You Invest℠ by JPMorgan Trade account.
[+] Let the expertise and technology of J.P. Morgan design and manage a portfolio for you with a You Invest℠ Portfolios account.
Connect with Chase
[+] Find the nearest Chase branches and ATMs.
[+] Speak with a service representative 24/7.
Disclosure
[+] Some features are available for eligible customers and accounts only. Any time you review your balance, keep in mind it may not reflect all transactions including recent debit card transactions or checks you have written. A qualifying Chase transfer account is required to transfer funds via text.
[+] There is no charge from Chase, but message and data rates may apply. Such charges include those from your communications service provider. Delivery of alerts may be delayed for various reasons, including service outages affecting your phone, wireless or internet provider; technology failures; and system capacity limitations.
[+] You Invest℠ is a business of J.P. Morgan Securities LLC offering self-directed brokerage (You Invest Trade) and investment advisory services (You Invest Portfolios). Investment products and services, including brokerage and advisory accounts, are offered through J.P. Morgan Securities LLC, member FINRA and SIPC. J.P. Morgan Securities LLC and JPMorgan Chase Bank, N.A. are affiliate companies under the common control of JPMorgan Chase & Co.
INVESTMENT PRODUCTS:
• NOT A DEPOSIT
• NOT FDIC INSURED
• NO BANK GUARANTEE
• MAY LOSE VALUE
[+] Android is a registered trademark of Google Inc.
[+] Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC
[+] Equal Opportunity Lender
-
Nov 16, 2020 Was great until I tried to do a mobile deposit. Pixel 3 XL, Android 11. Screen flashes briefly as it loads the Manual or Auto-capture selection, then the app locks up. I've cleared storage and cache and reinstalled, tried all the tips. Frustrating and frustrated. Hence the review. Everything else is good. SMHmore -
Nov 18, 2020 I have been so happy with your service and I want you to know that you are doing great job. Only one thing I am having trouble with Colors on my account like usually Red and Green but some how no longer in color anymore its been 2 days and it is not easy for me. I wish Colors coming back asap. Thank you for your hard work and please have wonderful evening.more -
Nov 21, 2020 The UI gets regular updates and stays current with modern best practices. Chase keeps adding tools to the app... I don't go to branches item anymore because the app is so good. Hey Chase app developers- with the latest update, the app gets stuck on the screen for mobile deposit where it asks you if you want to use manual capture or auto capture. I can't deposit checks right now! Help!more -
Nov 8, 2020 When I login, it is for a reason, not to be reminded about adding a phone number or some other stupid thing. Stop coopting my session for other stuff. Let me do what I need to after login. Instead of letting me go straight to my accounts, almost every time the app slides in some stupid reminder or another taking away valuable time. Stop it!more -
Nov 19, 2020 All's well except for check deposit!! Previous versions, the mobile check deposit worked fine. Now, after resetting the app, resetting my phone, uninstalling-reinstalling the app, and calling customer service, mobile check deposit STILL gets stuck and doesn't work. Using a Google pixel 3. Pls fix.more
-
Nov 25, 2020 Been using this for a few years but since the last "update" it's been a headache. Installed on 4 devices, 2 Samsung S7 phones and 2 Samsung S2 tablets. It constantly crashes/closes on one of the tablets either during the login or shortly afterward. Can't determine the cause but did a complete factory refresh on the tablet and reinstalled the app. I can access Chase thru the installed browsers but the app has failed on every attempt.more -
Nov 9, 2020 Balances are often inaccurate. I don't mean not fully up to date, I mean actual completely inaccurate numbers that don't seem to have come from anywhere. I double and triple check everything so as not to overpay, and the glitches seem to resolve on their own with time, but still it makes me feel very insecure about my money. I don't care about all the extra/showey stuff. I want my bank app to NOT have obvious glitches and/or mathematical errors. You have ONE job.more -
Nov 6, 2020 Always an issue... I have been using the app on and off for 4 years and lately it's been nothing more than a headache to use. Depositing checks is a joke. As soon as the camera opens up the app crashes or will freeze. Then I have to troubleshoot etc etc. I would bump up to 4 stars if it were fixed. But we are going on the 3 month of this issue and I am certain once this is fixed another will emerge. But hey chase will never forget to add a fee to anything we mess up on 🤘.more -
Nov 15, 2020 The last several months have been horrible! I uninstalled and reinstalled several times and nothing has helped. I get the verify phone number message and then says that part is not working. The app crashes on my non-stop and if I'm lucky enough that it works long enough for me to see my balances or transactions it's only for a matter of seconds before it crashes again and kicks me out. I don't understand a financial institution this large not having a reliable app for their customers.more -
Nov 20, 2020 June 2020: Doesn't allow me to look at my investments or use it for trading worked fine until the update and it ruined. Update 11.20.2020: Still 1 star. Freezes periodically. Some days it lets me access all my accounts other days it shows blank pages. The YouInvest trading features rarely work in app. It really needs its own app.more
- Exclusive Chase QuickDeposit technology and QuickPay give you more ways to deposit, request, and send money
- Easy Credit Card Management: quickly view balance and activity, payment history and due dates and Ultimate Rewards® information and redemption
- Banking dashboard makes changes to pending transactions super easy and stress free
Reviewed by Laura S on December 15, 2017
-
Nov 18, 2020 I have been so happy with your service and I want you to know that you are doing great job. Only one thing I am having trouble with Colors on my account like usually Red and Green but some how no longer in color anymore its been 2 days and it is not easy for me. I wish Colors coming back asap. Thank you for your hard work and please have wonderful evening.more -
Nov 21, 2020 The UI gets regular updates and stays current with modern best practices. Chase keeps adding tools to the app... I don't go to branches item anymore because the app is so good. Hey Chase app developers- with the latest update, the app gets stuck on the screen for mobile deposit where it asks you if you want to use manual capture or auto capture. I can't deposit checks right now! Help!more
-
Nov 19, 2020 All's well except for check deposit!! Previous versions, the mobile check deposit worked fine. Now, after resetting the app, resetting my phone, uninstalling-reinstalling the app, and calling customer service, mobile check deposit STILL gets stuck and doesn't work. Using a Google pixel 3. Pls fix.more -
Nov 17, 2020 I've used the app for years. Barley any complaints. Works well for me and does what I need it to do. Only thing that annoys me is when I try to sign in and I get the message "we're temporarily unable to connect to chase. Please try again later. Thanks for your patience." And I get that a lotmore
-
Nov 16, 2020 Was great until I tried to do a mobile deposit. Pixel 3 XL, Android 11. Screen flashes briefly as it loads the Manual or Auto-capture selection, then the app locks up. I've cleared storage and cache and reinstalled, tried all the tips. Frustrating and frustrated. Hence the review. Everything else is good. SMHmore -
Nov 8, 2020 When I login, it is for a reason, not to be reminded about adding a phone number or some other stupid thing. Stop coopting my session for other stuff. Let me do what I need to after login. Instead of letting me go straight to my accounts, almost every time the app slides in some stupid reminder or another taking away valuable time. Stop it!more
-
Nov 25, 2020 Been using this for a few years but since the last "update" it's been a headache. Installed on 4 devices, 2 Samsung S7 phones and 2 Samsung S2 tablets. It constantly crashes/closes on one of the tablets either during the login or shortly afterward. Can't determine the cause but did a complete factory refresh on the tablet and reinstalled the app. I can access Chase thru the installed browsers but the app has failed on every attempt.more -
Nov 6, 2020 Always an issue... I have been using the app on and off for 4 years and lately it's been nothing more than a headache to use. Depositing checks is a joke. As soon as the camera opens up the app crashes or will freeze. Then I have to troubleshoot etc etc. I would bump up to 4 stars if it were fixed. But we are going on the 3 month of this issue and I am certain once this is fixed another will emerge. But hey chase will never forget to add a fee to anything we mess up on 🤘.more -
Nov 7, 2020 Only recently (Oct/Nov 2020) the app frequently says, "temporarily unable to connect." Additionally, I became a Chase customer because online reviews, app reviews, website features but I have been disappointed in the features offered. I don't like their budgeting tools, I don't use the app for anything except checking a balance. I never use the website and now I get a frequent error with no apparent solution.more -
Nov 7, 2020 Great features, but uses an absurd amount of device storage for an application that is entirely dependant on remote data. My Chase app is currently using over 1GB of storage on my phone, far more than any other app. I can, and do, periodically do a manual clean up and re-login but users shouldn't have to babysit apps and clean up after them. EDIT: Problem remains + newer versions are slower. If all apps were this wasteful, phones could have only a handful of apps. Fix your broken app, Chase.more -
Nov 10, 2020 I never thought I would genuinely consider going to another bank over an app. It constantly says "We're experiencing trouble connecting to Chase right now..." It's very annoying and sometimes takes 20-30 tries just to sign in. My internet is definitely not the issue. I've used this on multiple networks. This app is the only app with a problem. I've also reinstalled multiple times.more
-
Nov 9, 2020 Balances are often inaccurate. I don't mean not fully up to date, I mean actual completely inaccurate numbers that don't seem to have come from anywhere. I double and triple check everything so as not to overpay, and the glitches seem to resolve on their own with time, but still it makes me feel very insecure about my money. I don't care about all the extra/showey stuff. I want my bank app to NOT have obvious glitches and/or mathematical errors. You have ONE job.more -
Nov 15, 2020 The last several months have been horrible! I uninstalled and reinstalled several times and nothing has helped. I get the verify phone number message and then says that part is not working. The app crashes on my non-stop and if I'm lucky enough that it works long enough for me to see my balances or transactions it's only for a matter of seconds before it crashes again and kicks me out. I don't understand a financial institution this large not having a reliable app for their customers.more -
Nov 20, 2020 June 2020: Doesn't allow me to look at my investments or use it for trading worked fine until the update and it ruined. Update 11.20.2020: Still 1 star. Freezes periodically. Some days it lets me access all my accounts other days it shows blank pages. The YouInvest trading features rarely work in app. It really needs its own app.more -
Nov 29, 2020 I cannot transfer funds anymore I keep getting a message "Verify your Identity " and there's no way of doing that it goes straight to customer service both mobile app and website. I try working with customer service and I keep getting 3 to 4 different employees or they hang up on me or leave me waiting 30 to 60 minutes to find another employee to say to me that chase is working on it nothing was solved and I ended up paying fines because I couldn't transfer funds to my other accounts .more -
Nov 7, 2020 Difficult to understand how a bank of Chase's reputation can provide a digital banking experience that is lagging far behind even small regional credit unions. Awful to navigate between account dashboard to other products on offer (such as Mortgage). The hybrid experience between the SDK and the webview is beyond poor. You have to be very motivated to be a chase customer to use their products.more
What’s Groovy
Speed has greatly improved but still a most cumbersome account layout. Only plus is large font. It's a good start but it needs a lot of improvement to make it simpler to access your account details. Too many clicks to get there after logging in. Can no one design an app that simple to use and easy? Gives you dick all time before it logs you out almost after you login. I would only use this app if I were traveling and didn't have my laptop. Otherwise it's a joke
more
less
What’s Subpar
Slow and crashes frequently, does what *they* want it to do, not what *I* want to do with it. Can't delete old alerts and messages in one go, can't take screenshots to get help with technical issues, if you follow a link from an email for a promotion or similar, it doesn't remember where you were going when you open the app, even kept taking me to Google Play today even though the app is installed. After leaving feedback in the app, it crashed leaving me with a black screen.
more
less
Filter Reviews
-
Was great until I tried to do a mobile deposit. Pixel 3 XL, Android 11. Screen flashes briefly as it loads the Manual or Auto-capture selection, then the app locks up. I've cleared storage and cache and reinstalled, tried all the tips. Frustrating and frustrated. Hence the review. Everything else is good. SMH
-
I have been so happy with your service and I want you to know that you are doing great job. Only one thing I am having trouble with Colors on my account like usually Red and Green but some how no longer in color anymore its been 2 days and it is not easy for me. I wish Colors coming back asap. Thank you for your hard work and please have wonderful evening.
-
The UI gets regular updates and stays current with modern best practices. Chase keeps adding tools to the app... I don't go to branches item anymore because the app is so good. Hey Chase app developers- with the latest update, the app gets stuck on the screen for mobile deposit where it asks you if you want to use manual capture or auto capture. I can't deposit checks right now! Help!
-
When I login, it is for a reason, not to be reminded about adding a phone number or some other stupid thing. Stop coopting my session for other stuff. Let me do what I need to after login. Instead of letting me go straight to my accounts, almost every time the app slides in some stupid reminder or another taking away valuable time. Stop it!
-
All's well except for check deposit!! Previous versions, the mobile check deposit worked fine. Now, after resetting the app, resetting my phone, uninstalling-reinstalling the app, and calling customer service, mobile check deposit STILL gets stuck and doesn't work. Using a Google pixel 3. Pls fix.
-
I've used the app for years. Barley any complaints. Works well for me and does what I need it to do. Only thing that annoys me is when I try to sign in and I get the message "we're temporarily unable to connect to chase. Please try again later. Thanks for your patience." And I get that a lot
-
This app has both security and relatability .
-
It is easy and quick to navigate.
-
This is best app ever i wish I could give it 10 stars cause they make sure its no fraud being done
-
In the last 10 years the app improved on ios devices, I'm not using it for deposit check in using it for tracking all expenses and billing back home in USA while I'm travelling in Middle East, just download it month ago on android , for those whom has issues you must use the messanger in Facebook and get support , give your ZIP code, your name and bingo you will get answer consider the time difference and time zone. Also no jailbreak devices to use, clear cash too
-
Chase Bank is the BEST bank on the planet
-
Slow af
-
Awesome
-
Love it
-
Buen servicio a sus clientes. Adoro este banco y su gente.por su amabilidad.
-
I love this app!!!
-
I have been so happy with your service and I want you to know that you are doing great job. Only one thing I am having trouble with Colors on my account like usually Red and Green but some how no longer in color anymore its been 2 days and it is not easy for me. I wish Colors coming back asap. Thank you for your hard work and please have wonderful evening.
-
The UI gets regular updates and stays current with modern best practices. Chase keeps adding tools to the app... I don't go to branches item anymore because the app is so good. Hey Chase app developers- with the latest update, the app gets stuck on the screen for mobile deposit where it asks you if you want to use manual capture or auto capture. I can't deposit checks right now! Help!
-
All's well except for check deposit!! Previous versions, the mobile check deposit worked fine. Now, after resetting the app, resetting my phone, uninstalling-reinstalling the app, and calling customer service, mobile check deposit STILL gets stuck and doesn't work. Using a Google pixel 3. Pls fix.
-
I've used the app for years. Barley any complaints. Works well for me and does what I need it to do. Only thing that annoys me is when I try to sign in and I get the message "we're temporarily unable to connect to chase. Please try again later. Thanks for your patience." And I get that a lot
-
Was great until I tried to do a mobile deposit. Pixel 3 XL, Android 11. Screen flashes briefly as it loads the Manual or Auto-capture selection, then the app locks up. I've cleared storage and cache and reinstalled, tried all the tips. Frustrating and frustrated. Hence the review. Everything else is good. SMH
-
When I login, it is for a reason, not to be reminded about adding a phone number or some other stupid thing. Stop coopting my session for other stuff. Let me do what I need to after login. Instead of letting me go straight to my accounts, almost every time the app slides in some stupid reminder or another taking away valuable time. Stop it!
Filter Reviews
-
Been using this for a few years but since the last "update" it's been a headache. Installed on 4 devices, 2 Samsung S7 phones and 2 Samsung S2 tablets. It constantly crashes/closes on one of the tablets either during the login or shortly afterward. Can't determine the cause but did a complete factory refresh on the tablet and reinstalled the app. I can access Chase thru the installed browsers but the app has failed on every attempt.
-
Balances are often inaccurate. I don't mean not fully up to date, I mean actual completely inaccurate numbers that don't seem to have come from anywhere. I double and triple check everything so as not to overpay, and the glitches seem to resolve on their own with time, but still it makes me feel very insecure about my money. I don't care about all the extra/showey stuff. I want my bank app to NOT have obvious glitches and/or mathematical errors. You have ONE job.
-
Always an issue... I have been using the app on and off for 4 years and lately it's been nothing more than a headache to use. Depositing checks is a joke. As soon as the camera opens up the app crashes or will freeze. Then I have to troubleshoot etc etc. I would bump up to 4 stars if it were fixed. But we are going on the 3 month of this issue and I am certain once this is fixed another will emerge. But hey chase will never forget to add a fee to anything we mess up on 🤘.
-
The last several months have been horrible! I uninstalled and reinstalled several times and nothing has helped. I get the verify phone number message and then says that part is not working. The app crashes on my non-stop and if I'm lucky enough that it works long enough for me to see my balances or transactions it's only for a matter of seconds before it crashes again and kicks me out. I don't understand a financial institution this large not having a reliable app for their customers.
-
June 2020: Doesn't allow me to look at my investments or use it for trading worked fine until the update and it ruined. Update 11.20.2020: Still 1 star. Freezes periodically. Some days it lets me access all my accounts other days it shows blank pages. The YouInvest trading features rarely work in app. It really needs its own app.
-
Only recently (Oct/Nov 2020) the app frequently says, "temporarily unable to connect." Additionally, I became a Chase customer because online reviews, app reviews, website features but I have been disappointed in the features offered. I don't like their budgeting tools, I don't use the app for anything except checking a balance. I never use the website and now I get a frequent error with no apparent solution.
-
Great features, but uses an absurd amount of device storage for an application that is entirely dependant on remote data. My Chase app is currently using over 1GB of storage on my phone, far more than any other app. I can, and do, periodically do a manual clean up and re-login but users shouldn't have to babysit apps and clean up after them. EDIT: Problem remains + newer versions are slower. If all apps were this wasteful, phones could have only a handful of apps. Fix your broken app, Chase.
-
I never thought I would genuinely consider going to another bank over an app. It constantly says "We're experiencing trouble connecting to Chase right now..." It's very annoying and sometimes takes 20-30 tries just to sign in. My internet is definitely not the issue. I've used this on multiple networks. This app is the only app with a problem. I've also reinstalled multiple times.
-
I cannot transfer funds anymore I keep getting a message "Verify your Identity " and there's no way of doing that it goes straight to customer service both mobile app and website. I try working with customer service and I keep getting 3 to 4 different employees or they hang up on me or leave me waiting 30 to 60 minutes to find another employee to say to me that chase is working on it nothing was solved and I ended up paying fines because I couldn't transfer funds to my other accounts .
-
Difficult to understand how a bank of Chase's reputation can provide a digital banking experience that is lagging far behind even small regional credit unions. Awful to navigate between account dashboard to other products on offer (such as Mortgage). The hybrid experience between the SDK and the webview is beyond poor. You have to be very motivated to be a chase customer to use their products.
-
Ridiculous update size. Nothing changes. 34mb wasted again.
-
It crashes over and over and over. Tried different devices same issue
-
Can't deposit checks. Always had issues, between the GUI messed up, camera upside down, or can't get a focus when doing the back of a check. Tried to reach out to support but they don't seem to care
-
Possibly the worst banking app ever created. Crashes constantly, on the cash back screen, when opening the app, wherever it feels like it. Practically unusable. I also have to log in every time. Why can't I use a PIN like every other app? New interface is terrible. You cannot customize your homepage.
-
Constant crashing!! Finally uninstalled it. I will use my desktop for Chase from now on.
-
Crashes and restarts. Need to log in several times
-
Crashes often or won't open. Really has downgraded since the last update
-
Been using this for a few years but since the last "update" it's been a headache. Installed on 4 devices, 2 Samsung S7 phones and 2 Samsung S2 tablets. It constantly crashes/closes on one of the tablets either during the login or shortly afterward. Can't determine the cause but did a complete factory refresh on the tablet and reinstalled the app. I can access Chase thru the installed browsers but the app has failed on every attempt.
-
Always an issue... I have been using the app on and off for 4 years and lately it's been nothing more than a headache to use. Depositing checks is a joke. As soon as the camera opens up the app crashes or will freeze. Then I have to troubleshoot etc etc. I would bump up to 4 stars if it were fixed. But we are going on the 3 month of this issue and I am certain once this is fixed another will emerge. But hey chase will never forget to add a fee to anything we mess up on 🤘.
-
Only recently (Oct/Nov 2020) the app frequently says, "temporarily unable to connect." Additionally, I became a Chase customer because online reviews, app reviews, website features but I have been disappointed in the features offered. I don't like their budgeting tools, I don't use the app for anything except checking a balance. I never use the website and now I get a frequent error with no apparent solution.
-
Great features, but uses an absurd amount of device storage for an application that is entirely dependant on remote data. My Chase app is currently using over 1GB of storage on my phone, far more than any other app. I can, and do, periodically do a manual clean up and re-login but users shouldn't have to babysit apps and clean up after them. EDIT: Problem remains + newer versions are slower. If all apps were this wasteful, phones could have only a handful of apps. Fix your broken app, Chase.
-
I never thought I would genuinely consider going to another bank over an app. It constantly says "We're experiencing trouble connecting to Chase right now..." It's very annoying and sometimes takes 20-30 tries just to sign in. My internet is definitely not the issue. I've used this on multiple networks. This app is the only app with a problem. I've also reinstalled multiple times.
-
I FRIGGEN HATE THIS APPP..JUNK SLOOOOW CONSTANT UPDATES THAT HOG MY MEMORY....What a pain this app is becoming constant updates...takes forever just to connect to chk balance... good 60 seconds locks up, freezes... forget about it if you're in a hurry that app will slow right down.... it's as bad as some of the outdated Chase ATM machines which get worse every week...YOURE LOSING ME CHASE SO FIX THIS JUNK APP!!!
-
Balances are often inaccurate. I don't mean not fully up to date, I mean actual completely inaccurate numbers that don't seem to have come from anywhere. I double and triple check everything so as not to overpay, and the glitches seem to resolve on their own with time, but still it makes me feel very insecure about my money. I don't care about all the extra/showey stuff. I want my bank app to NOT have obvious glitches and/or mathematical errors. You have ONE job.
-
The last several months have been horrible! I uninstalled and reinstalled several times and nothing has helped. I get the verify phone number message and then says that part is not working. The app crashes on my non-stop and if I'm lucky enough that it works long enough for me to see my balances or transactions it's only for a matter of seconds before it crashes again and kicks me out. I don't understand a financial institution this large not having a reliable app for their customers.
-
June 2020: Doesn't allow me to look at my investments or use it for trading worked fine until the update and it ruined. Update 11.20.2020: Still 1 star. Freezes periodically. Some days it lets me access all my accounts other days it shows blank pages. The YouInvest trading features rarely work in app. It really needs its own app.
-
I cannot transfer funds anymore I keep getting a message "Verify your Identity " and there's no way of doing that it goes straight to customer service both mobile app and website. I try working with customer service and I keep getting 3 to 4 different employees or they hang up on me or leave me waiting 30 to 60 minutes to find another employee to say to me that chase is working on it nothing was solved and I ended up paying fines because I couldn't transfer funds to my other accounts .
-
Difficult to understand how a bank of Chase's reputation can provide a digital banking experience that is lagging far behind even small regional credit unions. Awful to navigate between account dashboard to other products on offer (such as Mortgage). The hybrid experience between the SDK and the webview is beyond poor. You have to be very motivated to be a chase customer to use their products.
-
I've been an Amazon Reward Chase member for over 10 years. I figured I'd try the Chase app for quicker bill paying. No, I spent 20 minutes trying to set up my app account as it's telling me I'm not a valid user ...I've been with them for over a decade ....1-star !!! Deleting app.
- Exclusive Chase QuickDeposit technology and QuickPay give you more ways to deposit, request, and send money
- Easy Credit Card Management: quickly view balance and activity, payment history and due dates and Ultimate Rewards® information and redemption
- Banking dashboard makes changes to pending transactions super easy and stress free
Reviewed by Laura S on December 15, 2017
More by JPMorgan Chase
Select an app to compare and find out which fits your needs-
Chase Mobile Checkout
500K+ DownloadsChase Mobile Checkout now makes every sale possible.CostFreeFreeIn-App PurchasesNoNoWhat Users SaidNo Data Available -
J.P. Morgan Mobile
100K+ DownloadsManage investments, banking and more. Enroll at J.P. Morgan Online (SM).CostFreeFreeIn-App PurchasesNoNoWhat Users SaidNo Data Available -
Add Your Own App
- DownloadsClick the icon above to search for an app of your choice to compareCostAdd To See CostAdd To See CostIn-App PurchasesAdd to See In-App PurchasesAdd to See In-App PurchasesWhat Users SaidAdd to See What Users Said
Release Notes
4.160
Feedback or Complaints? AppGrooves helps you contact the developer directly.
