Facebook_pixel
NCBA Loop

NCBA Loop

NCBA Bank

Unbank yourself.

4.3 Ratings 3K+ Reviews 500K+ Downloads

Ratings & Reviews

Write a Review
  • Goals bug Jan 7, 2020

    By roopwe
    Love the app only one minor bug; Goals don’t show up or load after successfully creating one
  • May 23, 2021

    By Mx Kathike
    I have been using this app for 2 years now. I would highly recommend for students and young people trying to manage your finances. It helps you keep track of all your monthly spending and expenses and also income.
  • No native support for FaceID May 22, 2020

    By WizaJ2K
    Works but surprisingly this is the only bank app that I've used in Kenya that doesn't already support FaceID
  • Jun 11, 2021

    By Georgina Githungo
    I loved the app but it's become slow and laggy. Plus frequent glitches make it hard to use as it's my only mobile money application (I dont use safaricom, hence i depend on it for the mpesa services...)
  • May 29, 2021

    By steve libusi
    Great platform, the app itself is also great, except i have been unable to login recently making the app unusable. The app crashes after the login screen. Tried re-installing, but the issue persists.
  • May 26, 2021

    By JACOB MUTUKU
    I like this app i have used it for several years now but i am disappointed i having a trouble resetting my password because the link being sent to my email is taking me to the app no reset option
  • May 12, 2021

    By Eric Macharia
    Nice app👍. But when I add budgets, the app does not show how much I have spent for those budgets. The app requires to always add a purpose before doing any money transactions, but those purposes are not shown when I pull a statement.
  • Jun 9, 2021

    By kachu boniface
    This is not an app, this is a whole banking experience. Unbank ourselves. I do everything in the palm of my hand. I have services that not a single banking institution has ever offered with no paperwork. Just data.Thank you.
  • Apr 27, 2021

    By Martin Kanyeki
    I have always had good experience using this app. However since yesterday i have been trying to accept loan offer unsuccessfully and i keep getting this message on app " Async loan already in progress", please help resolve this issue.
  • May 1, 2021

    By Evans Tonui
    Good app. Good experience. Very reliable and easy to use. Kindly improve on the security by adding Pin input authentication to Transactions, not just the OTP sms.
  • Goals bug Jan 7, 2020

    By roopwe
    Love the app only one minor bug; Goals don’t show up or load after successfully creating one
  • May 23, 2021

    By Mx Kathike
    I have been using this app for 2 years now. I would highly recommend for students and young people trying to manage your finances. It helps you keep track of all your monthly spending and expenses and also income.
  • No native support for FaceID May 22, 2020

    By WizaJ2K
    Works but surprisingly this is the only bank app that I've used in Kenya that doesn't already support FaceID
  • Jun 11, 2021

    By Georgina Githungo
    I loved the app but it's become slow and laggy. Plus frequent glitches make it hard to use as it's my only mobile money application (I dont use safaricom, hence i depend on it for the mpesa services...)
  • May 29, 2021

    By steve libusi
    Great platform, the app itself is also great, except i have been unable to login recently making the app unusable. The app crashes after the login screen. Tried re-installing, but the issue persists.
  • May 26, 2021

    By JACOB MUTUKU
    I like this app i have used it for several years now but i am disappointed i having a trouble resetting my password because the link being sent to my email is taking me to the app no reset option
  • May 12, 2021

    By Eric Macharia
    Nice app👍. But when I add budgets, the app does not show how much I have spent for those budgets. The app requires to always add a purpose before doing any money transactions, but those purposes are not shown when I pull a statement.
  • Jun 9, 2021

    By kachu boniface
    This is not an app, this is a whole banking experience. Unbank ourselves. I do everything in the palm of my hand. I have services that not a single banking institution has ever offered with no paperwork. Just data.Thank you.
  • Apr 27, 2021

    By Martin Kanyeki
    I have always had good experience using this app. However since yesterday i have been trying to accept loan offer unsuccessfully and i keep getting this message on app " Async loan already in progress", please help resolve this issue.
  • May 1, 2021

    By Evans Tonui
    Good app. Good experience. Very reliable and easy to use. Kindly improve on the security by adding Pin input authentication to Transactions, not just the OTP sms.
  • Missing the bottom bar Mar 14, 2019

    By HughRoberts
    Something is wrong with this version... need to fix because I can only see my balance
  • May 23, 2021

    By Abbas Ismail
    Sometimes it's hard to access your account when you really in need of something.. I don't know how much of bundles does the application need in order to access your account.. It really frustrates.
  • Mar 30, 2021

    By Robert Mutua
    They will debit your account, then the transaction fails. It becomes your problem and now you have to beg them to return the money to your account. For two days, this app has cost me alot. I even called in advance to ask whether it is working and yet it failed again! Unistalling and closing that account is my next step.
  • Mar 29, 2021

    By Esther Wairimu
    What's up with your app ,I downloaded and opened account up to now I am unable to login, You even sent a varification link to my email to verify my email account but still no progress.I tried login with my email's password severally with no success am now told account locked very disappointed.
  • Feb 5, 2021

    By doreen ikubi
    When i first created an account I was excited about being able to manage my money from the comfort of my phone and without having to go to the bank. A few months in, money I deposited in a goal savings account just disappeared. It took them a few days to fix the problem, but before then i was freaking out. Then today after using it all day I can't log in because of an update request but everytime i try to update it refuses I have uninstalled and re-installed it thrice with no success. Fix this

No reviews available

No reviews available

  • Goals bug Jan 7, 2020

    By roopwe
    Love the app only one minor bug; Goals don’t show up or load after successfully creating one
  • May 23, 2021

    By Mx Kathike
    I have been using this app for 2 years now. I would highly recommend for students and young people trying to manage your finances. It helps you keep track of all your monthly spending and expenses and also income.
  • May 26, 2021

    By JACOB MUTUKU
    I like this app i have used it for several years now but i am disappointed i having a trouble resetting my password because the link being sent to my email is taking me to the app no reset option
  • Jun 9, 2021

    By kachu boniface
    This is not an app, this is a whole banking experience. Unbank ourselves. I do everything in the palm of my hand. I have services that not a single banking institution has ever offered with no paperwork. Just data.Thank you.
  • May 4, 2021

    By Oliver Nyerere
    A very reliable app, good in every way. The new update came with login issues. Now I can't access the app. Please work on fixing that
  • Jun 5, 2021

    By Makris M
    Great, easy to use, and cheap on fees. Lovely app.
  • Apr 13, 2021

    By kelvin njimu
    From a negative remark to a positive one..I love the update it makes it so easy to use with data and not reliance on Simcard...unbanked😎....also can it be optimized to work under low internet conditions...i traveled and some places get edge internet 🙆🏾‍♂️ i can't access my loop cash then.
  • May 29, 2021

    By steve libusi
    Great platform, the app itself is also great, except i have been unable to login recently making the app unusable. The app crashes after the login screen. Tried re-installing, but the issue persists.
  • May 12, 2021

    By Eric Macharia
    Nice app👍. But when I add budgets, the app does not show how much I have spent for those budgets. The app requires to always add a purpose before doing any money transactions, but those purposes are not shown when I pull a statement.
  • May 1, 2021

    By Evans Tonui
    Good app. Good experience. Very reliable and easy to use. Kindly improve on the security by adding Pin input authentication to Transactions, not just the OTP sms.
  • Apr 6, 2021

    By Anthony
    It's been a month on the app. I am really happy with it so far. It is one of the very few fintech apps that actually work for and with you. Well done! The login issue faced last time was rectified via an update that rolled out less than a week from reporting! 👏🏽 There's one other bug I've come across. The budgeting feature doesn't update on expenditure, and it may also force close the up when a new budget entry is made. I'm sure you got this 😌
  • Apr 18, 2021

    By David Ogur
    Sometimes it takes ages to transfer cash via the app or debit cards. Sometimes the payments don't go through. Work on that. Please.
  • Jan 23, 2021

    By Duncan Becks
    Best banking app so far but I'd like to suggest some changes. 1. Let me categorise mpesa till number purchases after I'm done making the payment. It's time consuming fumbling with the categories while being in line. 2. Lower your loan and overdraft amounts. Most of your customers and people in young people who borrow ksh 100-ksh 5,000. The lowest limit should be ksh 100 and not ksh 50,000.
  • No native support for FaceID May 22, 2020

    By WizaJ2K
    Works but surprisingly this is the only bank app that I've used in Kenya that doesn't already support FaceID
  • Jun 11, 2021

    By Georgina Githungo
    I loved the app but it's become slow and laggy. Plus frequent glitches make it hard to use as it's my only mobile money application (I dont use safaricom, hence i depend on it for the mpesa services...)
  • Apr 27, 2021

    By Martin Kanyeki
    I have always had good experience using this app. However since yesterday i have been trying to accept loan offer unsuccessfully and i keep getting this message on app " Async loan already in progress", please help resolve this issue.
  • Apr 14, 2021

    By Samwel Nyagaya
    2 years down the line have been looping in and out cash on this app. It's just fantastic. Very secure and easy to use

No reviews available

  • Missing the bottom bar Mar 14, 2019

    By HughRoberts
    Something is wrong with this version... need to fix because I can only see my balance
  • May 23, 2021

    By Abbas Ismail
    Sometimes it's hard to access your account when you really in need of something.. I don't know how much of bundles does the application need in order to access your account.. It really frustrates.
  • Mar 30, 2021

    By Robert Mutua
    They will debit your account, then the transaction fails. It becomes your problem and now you have to beg them to return the money to your account. For two days, this app has cost me alot. I even called in advance to ask whether it is working and yet it failed again! Unistalling and closing that account is my next step.
  • Mar 29, 2021

    By Esther Wairimu
    What's up with your app ,I downloaded and opened account up to now I am unable to login, You even sent a varification link to my email to verify my email account but still no progress.I tried login with my email's password severally with no success am now told account locked very disappointed.
  • Feb 5, 2021

    By doreen ikubi
    When i first created an account I was excited about being able to manage my money from the comfort of my phone and without having to go to the bank. A few months in, money I deposited in a goal savings account just disappeared. It took them a few days to fix the problem, but before then i was freaking out. Then today after using it all day I can't log in because of an update request but everytime i try to update it refuses I have uninstalled and re-installed it thrice with no success. Fix this

What’s Groovy

What’s Subpar

Want more reviews? Sign up for free to get all-access!

As well as curated coupons daily to your inbox. Save up to 90% on Apps & Games.

We will never share or sell your data with third parties. You can opt out anytime.

Loading...