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CARFAX Find Used Cars for Sale

CARFAX Find Used Cars for Sale

CARFAX, Inc

New from CARFAX: Search millions of used cars from over 28,000 used car dealers!

4.8 Ratings 211K+ Reviews 1M+ Downloads

Ratings & Reviews

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  • img Community
    When you're running a car dealership, having the facts on cars could make a $10,000 difference or more. Now you can get all the info you need without having to be in front of a computer all day.
    img by Stefan
    10 months ago
  • img Expert
    1. Know what you buy! Quickly browse millions of cars & get a detailed History Report for each one
    2. Create a shopping list! Easily favorite the potential car for super quick access later
    3. Check for everything! Provides just the right amount of info to make a confident decision

    Reviewed by Antonio Rozich on July 18, 2018

  • Sep 22, 2021

    By Ryder Bartholomew
    It's been a pleasure using the App ever since I've loaded it. I have to say not every 'Car App' is the same, nor finds the same vehicels as another may do so effortlessly. In 1 way they do all do the same thing, they all find Cars for Me, You, & Everyone else. Now whether it's your "Dream Car," or The 1 that you always wanted from Day 1 back in School, or just ah Junker / Clanker
  • The App Does its Job Very Effectively! May 15, 2021

    By CoolCobra64
    Prior to having to buy a used car for the first time, I had seen advertisements for Carfax and thus knew about their website. So, when it came time to sell my current car and search for another used car, I turned to Carfax and found their mobile app to be very useful! The search filters and vehicle history reports provided through the Carfax mobile app greatly aided me in my search for a used car. Furthermore, the ability to mark specific vehicle listings that I was interested in, as well as the automatic Carfax recommendations added an extra sense of convenience. I ultimately ended up finding the car I was looking for after researching the vehicles that I was considering, and I’m quite satisfied with my purchase.
  • Nov 23, 2021

    By Roylant Troya
    I would like to give 5 stars instead 4 but the limit of emails you can send for day is not enjoyable. We are looking for options and the market right now is crazy, that's why this limit should be removed.
  • the BEST way to find a car Aug 6, 2020

    By Sofia Noel
    i got in an accident recently, and had to buy a car on my own and i had no idea where to start. i came across Carfax and decided to give it a try. best decision of my life!! my favorite part about carfax is that you can know you are getting a good value for your car, and literally every detail about it, from whether it has bluetooth to the date of the last oil change. also i love all the filters you can put on your search so you can see exactly the type of cars your looking for! carfax helped me find a car that i love! if i ever need to buy a car again i know where i’m going, and i would highly recommend it for ANYONE who is looking for a car.
  • Sep 21, 2021

    By John Murray
    I like it .I have purchased 1 truck so far using the app. As of now I have used this app for my 2nd purchase. And will probably always use it for finding the best deals. I even use it to compare nation wide to look at what's our there. Very happy with this app.
  • Sep 29, 2021

    By wild goose
    It's great! They have tons of cars to choose from, and it's easy to navigate through. Only complaint is sometimes the filters glitch. Ex; you put in 250 Mile radius but they give you a 50 Mike radius, so you have to change it again.
  • Excellent App with no hassle Dec 15, 2018

    By Mrsshepherd
    I got this app so I could check out the prices of cars in various places. I want to know what the going rate was for cars that I am interested in and see if there were any vehicles that peaked my interest. I’ve never actually bought off of this site before but the whole purpose of this site is just to show you what’s available out there. They haven’t sold my information to my knowledge and they aren’t pushy for you to buy a car. The only time you ever deal with a sales person is when you want to and you reach out to them. It’s also nice to know that the car that you’re interested in has Carfax’s note of approval.
  • Oct 8, 2021

    By lagallinavecchia
    Why do you have to choose a make when looking for a used car? Also doesn't save your search parameters (price/mileage). *EDIT* I can search by body type, which helps... but you're still limited by that parameter. Can't search by price only. Only after you choose a body type can you sort further.
  • Sep 22, 2021

    By Ryder Bartholomew
    It's been a pleasure using the App ever since I've loaded it. I have to say not every 'Car App' is the same, nor finds the same vehicels as another may do so effortlessly. In 1 way they do all do the same thing, they all find Cars for Me, You, & Everyone else. Now whether it's your "Dream Car," or The 1 that you always wanted from Day 1 back in School, or just ah Junker / Clanker
  • The App Does its Job Very Effectively! May 15, 2021

    By CoolCobra64
    Prior to having to buy a used car for the first time, I had seen advertisements for Carfax and thus knew about their website. So, when it came time to sell my current car and search for another used car, I turned to Carfax and found their mobile app to be very useful! The search filters and vehicle history reports provided through the Carfax mobile app greatly aided me in my search for a used car. Furthermore, the ability to mark specific vehicle listings that I was interested in, as well as the automatic Carfax recommendations added an extra sense of convenience. I ultimately ended up finding the car I was looking for after researching the vehicles that I was considering, and I’m quite satisfied with my purchase.
  • Nov 23, 2021

    By Roylant Troya
    I would like to give 5 stars instead 4 but the limit of emails you can send for day is not enjoyable. We are looking for options and the market right now is crazy, that's why this limit should be removed.
  • the BEST way to find a car Aug 6, 2020

    By Sofia Noel
    i got in an accident recently, and had to buy a car on my own and i had no idea where to start. i came across Carfax and decided to give it a try. best decision of my life!! my favorite part about carfax is that you can know you are getting a good value for your car, and literally every detail about it, from whether it has bluetooth to the date of the last oil change. also i love all the filters you can put on your search so you can see exactly the type of cars your looking for! carfax helped me find a car that i love! if i ever need to buy a car again i know where i’m going, and i would highly recommend it for ANYONE who is looking for a car.
  • Sep 21, 2021

    By John Murray
    I like it .I have purchased 1 truck so far using the app. As of now I have used this app for my 2nd purchase. And will probably always use it for finding the best deals. I even use it to compare nation wide to look at what's our there. Very happy with this app.
  • Sep 29, 2021

    By wild goose
    It's great! They have tons of cars to choose from, and it's easy to navigate through. Only complaint is sometimes the filters glitch. Ex; you put in 250 Mile radius but they give you a 50 Mike radius, so you have to change it again.
  • Excellent App with no hassle Dec 15, 2018

    By Mrsshepherd
    I got this app so I could check out the prices of cars in various places. I want to know what the going rate was for cars that I am interested in and see if there were any vehicles that peaked my interest. I’ve never actually bought off of this site before but the whole purpose of this site is just to show you what’s available out there. They haven’t sold my information to my knowledge and they aren’t pushy for you to buy a car. The only time you ever deal with a sales person is when you want to and you reach out to them. It’s also nice to know that the car that you’re interested in has Carfax’s note of approval.
  • Oct 8, 2021

    By lagallinavecchia
    Why do you have to choose a make when looking for a used car? Also doesn't save your search parameters (price/mileage). *EDIT* I can search by body type, which helps... but you're still limited by that parameter. Can't search by price only. Only after you choose a body type can you sort further.
  • Hands Down, the Best Sep 11, 2018

    By A Concerned Sword Master
    We all know CarFax is great, and because I had a list of priorities when finding a car: no accidents, less than 10 years old, under 45k miles, performance package, manual, one owner, within 150 miles, and under 23k. In that order. I was able to quickly sort through cars using CarFax. ~~~ Pro tip: learn everything about the car you want and don’t label any specific trims or options. Often times the dealer won’t actually know what they have because they will just look at a trim and not pay attention to the options. Sometimes they even mislabel the trim! ~~~ I used this to find my car. I was able to actually find one where the dealer wasn’t very knowledgeable on the car, so I basically got a performance package for free. They didn’t know it was on there, they only labeled the trim, not paying attention to options. It was ~2k under KBB value, not including the performance package, adding that in I saved almost 5 grand! I did have to end up driving a bit closer to 200 miles though but it was worth it! I really wish I was able to give 6/5 stars!!!
  • Sep 14, 2021

    By Kimalee Holmes
    Online service is so much better. I remember have a car stroller and baby in both arm, at the dealship buying new cars! This service is better I have a baby boy and this car is the way! Seem to be an excellent automobile. I was looking for a Kona for my grandson! Marquis
  • Don’t expect timely access to reports. Waste of $85 Feb 1, 2020

    By a disappointed Erik
    Was in the market for a car and wanted vehicle history report. As with all good car deals, they don’t last long, so I needed the report ASAP. I purchased 5 reports for $85. Money was withdrawn immediately but I didn’t have access to reports right away. I emailed customer support to see what the hold-up was. Not only did it take them a week to respond, which I think is unreasonable for customer support, but the reports weren’t accessible for an entire week too. Had to rely on Autochek instead, which provided immediate access to reports. Purchased a car after using Autochek and no longer needed CARFAX, but now I can’t get refunded for the $85 because Apple has identified CARFAX report purchases as a non-refundable purchase. Seems quite convenient for CARFAX. Very disappointed that CARFAX can’t do more to refund my money. Therefore I can not recommend their services and will be going with Autochek in the future.
  • Oct 19, 2021

    By Sarah Wolfe
    Every time I try to give this app a chance it fails once again to do what it's supposed to.went from not showing pictures of the vehicles to not having any results come up at all!
  • Beware Jul 4, 2019

    By Jjgjhg
    I purchased a report and the app gave me an error without ever delivering the report and directed me to the area in the app to submit feedback. I submitted feedback and it indicated they would reply soon. After 3 business days and 3 follow ups there were no responses. I submitted for a refund from Apple but they won’t refund in app purchases for this app. I went to CARFAX’s website and submitted for a refund but they claim it is Apple’s responsibility to issue refunds for in app purchases. I’m out $40 and got nothing for it. Don’t use this app. Update: after 5 days I finally got responses from the app and they refuse to refund but will manually run a report for me. Since I already bought a car this is useless to me. Still out $40 and got nothing for it but bad customer service. Still don’t use this app.
  • Oct 16, 2021

    By stephen chiappetta
    Apparently the app is for people who know exactly what they want and not just looking for vehicles near by. I don't want to have to exit my search to select a specific make every time I want to see a new type of car.
  • Wrongfully reporting an accident on my vehicle Oct 6, 2021

    By ar209
    I’m in the middle of selling my car and it was brought to my attention that carfax is reporting an accident on my car. My vehicle has never been in an accident. This blemish is hindering the sale of my vehicle, the buyer is backing out due to the inaccuracies of Carfax. I have reached out to carfax via their guidelines online for almost a week now. I have not received any Correspondence. The customer service for this company is horrible and for them to not have a customer service number that goes to show they are not in the business of dealing with discrepancies caused by them. Has this happen to anyone else? Do we need to contact counsel and start a class action law suit? Alfonso Ron
  • Oct 28, 2021

    By Alexis Tanon
    Oct 25 last update not fix nothing. Not sesrch result. The last update not fix the app.Not search result with any zip code, no result in any make nothing please fix, the website is the same is fail no result fix
  • Nov 6, 2021

    By Kelvin White
    Terrible experience, how you advertising free, but wanting to charge, uninstalling waste of time and data.......
  • App has improved, but still lacking Oct 19, 2019

    By The taken username
    Pros: CARFAX has a wonderful database of cars, helping you view many dealerships and used car lots at once. Cons: The share options only send people a link to get the app. The filters button is also not where I would expect to find it. I would think that switching the “back to search” and the filters buttons would make more sense. You also cannot select and copy text so you cannot copy and search the vin. The CARFAX app has made some great improvements, but still has a lot to fix. I would recommend the full site over the app at this time.
  • I had high hopes, but it’s unreliable! Feb 6, 2021

    By Men eke
    I had very high hopes for this app. It’s crashed a few times taking valuable records with the repeated failure! I have resorted back to a small notebook for each of my family members cars that I maintain! In response to this review someone has asked me to contact them to see if possibly any of my maintenance records could be retrieved. Other than receiving a standard computer generated reply there has been absolutely no attempt to help retrieve any of the valuable maintenance records that I am lost. I pray I don’t have any serious warranty issues over the loss of my records! I should never of trusted Carfax.!
  • Expected Better May 30, 2021

    By Sasquash Biter
    When I downloaded CARFAX for the first time I had very high expectations, but I was clearly wrong. When you go to search for a vehicle it will not let you search by price, you must put in a body style, and when you put in more than one it will not allow you to save the search. After I found that out I waited for an update and since then a few have came out, but there is problem, every time it does update the app would crash. Eventually I gave up with CARFAX, there are much better apps out their and I strongly do not suggest you waisting your time on this one.
  • img Community
    When you're running a car dealership, having the facts on cars could make a $10,000 difference or more. Now you can get all the info you need without having to be in front of a computer all day.
    img by Stefan
    10 months ago
  • img Expert
    1. Know what you buy! Quickly browse millions of cars & get a detailed History Report for each one
    2. Create a shopping list! Easily favorite the potential car for super quick access later
    3. Check for everything! Provides just the right amount of info to make a confident decision

    Reviewed by Antonio Rozich on July 18, 2018

  • Sep 22, 2021

    By Ryder Bartholomew
    It's been a pleasure using the App ever since I've loaded it. I have to say not every 'Car App' is the same, nor finds the same vehicels as another may do so effortlessly. In 1 way they do all do the same thing, they all find Cars for Me, You, & Everyone else. Now whether it's your "Dream Car," or The 1 that you always wanted from Day 1 back in School, or just ah Junker / Clanker
  • The App Does its Job Very Effectively! May 15, 2021

    By CoolCobra64
    Prior to having to buy a used car for the first time, I had seen advertisements for Carfax and thus knew about their website. So, when it came time to sell my current car and search for another used car, I turned to Carfax and found their mobile app to be very useful! The search filters and vehicle history reports provided through the Carfax mobile app greatly aided me in my search for a used car. Furthermore, the ability to mark specific vehicle listings that I was interested in, as well as the automatic Carfax recommendations added an extra sense of convenience. I ultimately ended up finding the car I was looking for after researching the vehicles that I was considering, and I’m quite satisfied with my purchase.
  • the BEST way to find a car Aug 6, 2020

    By Sofia Noel
    i got in an accident recently, and had to buy a car on my own and i had no idea where to start. i came across Carfax and decided to give it a try. best decision of my life!! my favorite part about carfax is that you can know you are getting a good value for your car, and literally every detail about it, from whether it has bluetooth to the date of the last oil change. also i love all the filters you can put on your search so you can see exactly the type of cars your looking for! carfax helped me find a car that i love! if i ever need to buy a car again i know where i’m going, and i would highly recommend it for ANYONE who is looking for a car.
  • Sep 21, 2021

    By John Murray
    I like it .I have purchased 1 truck so far using the app. As of now I have used this app for my 2nd purchase. And will probably always use it for finding the best deals. I even use it to compare nation wide to look at what's our there. Very happy with this app.
  • Sep 29, 2021

    By wild goose
    It's great! They have tons of cars to choose from, and it's easy to navigate through. Only complaint is sometimes the filters glitch. Ex; you put in 250 Mile radius but they give you a 50 Mike radius, so you have to change it again.
  • Excellent App with no hassle Dec 15, 2018

    By Mrsshepherd
    I got this app so I could check out the prices of cars in various places. I want to know what the going rate was for cars that I am interested in and see if there were any vehicles that peaked my interest. I’ve never actually bought off of this site before but the whole purpose of this site is just to show you what’s available out there. They haven’t sold my information to my knowledge and they aren’t pushy for you to buy a car. The only time you ever deal with a sales person is when you want to and you reach out to them. It’s also nice to know that the car that you’re interested in has Carfax’s note of approval.
  • Hands Down, the Best Sep 11, 2018

    By A Concerned Sword Master
    We all know CarFax is great, and because I had a list of priorities when finding a car: no accidents, less than 10 years old, under 45k miles, performance package, manual, one owner, within 150 miles, and under 23k. In that order. I was able to quickly sort through cars using CarFax. ~~~ Pro tip: learn everything about the car you want and don’t label any specific trims or options. Often times the dealer won’t actually know what they have because they will just look at a trim and not pay attention to the options. Sometimes they even mislabel the trim! ~~~ I used this to find my car. I was able to actually find one where the dealer wasn’t very knowledgeable on the car, so I basically got a performance package for free. They didn’t know it was on there, they only labeled the trim, not paying attention to options. It was ~2k under KBB value, not including the performance package, adding that in I saved almost 5 grand! I did have to end up driving a bit closer to 200 miles though but it was worth it! I really wish I was able to give 6/5 stars!!!
  • Sep 14, 2021

    By Kimalee Holmes
    Online service is so much better. I remember have a car stroller and baby in both arm, at the dealship buying new cars! This service is better I have a baby boy and this car is the way! Seem to be an excellent automobile. I was looking for a Kona for my grandson! Marquis
  • Good place to find a good reliable vehicle Feb 14, 2021

    By J. Chatman
    I purchased a 2018 Hyundai Sonata from Norm Reeves Hyundai Supercenter in Cerritos California. Jalil the salesman was so nice and friendly. I like the fact that he wasn’t pushy. We had a good conversation about the vehicle and not once did he try to sell me the car. Also, his brother Khalid was a pleasure as well. All, the salesman’s were very polite, helpful, and kept a smile on my fiancé and I face. I would recommend anyone to go there and they price matched with the price listed on her with no hesitation. I walked out with me a new car and a new friend Jalil. I love my car and the service that was provided.
  • Oct 19, 2021

    By jimychelita
    The cleanest and most intuitive car search app I've used. Compact presentation lends itself to systematic evaluation, rather than having to search all over the site for bits and pieces of information.
  • Nov 23, 2021

    By Roylant Troya
    I would like to give 5 stars instead 4 but the limit of emails you can send for day is not enjoyable. We are looking for options and the market right now is crazy, that's why this limit should be removed.
  • Almost 5 Feb 22, 2019

    By DreamyYew05
    It’s a great app and has a lot more information that others I use. It’s intuitive and user friendly. I would have given it 5 stars if it had search options that allowed me to better select my price range, choose a filter for vehicles that have images, and a way to sort and filter the MPG. I currently looking for a vehicle that won’t break the bank and it take a bit of searching to find one with good fuel economy. Other than that, I prefer this app over others!
  • Some glitches Feb 4, 2019

    By 19085
    I really love the Carfax app and I keep all of my history and information in there but one problem I can’t seem to figure out is every time I upload a receipt from my mechanic, it disappears and won’t show up. I’ve tried contacting them a few times but have never heard back. Very frustrating. Other than that a great app
  • Could easily be better Apr 18, 2018

    By Sin Dios
    App works fine, but I wish for better search options, and more accurate car features list. The app doesn't tell you if the vehicle has the auto-break/active break assist feature. It's a very important feature that many modern cars have, but not all.
  • Can you please change it where it keeps the miles like How far away? Dec 9, 2018

    By SlowestRug
    It changes it to 50 miles each time where I like to see cars around 500 miles, I have to change it after each search. Can you please fix.
  • Shopping for pickup. Jan 4, 2019

    By 9/11/01 never forgotten
    I like the fact that it shows the price the mileage the history everything that I need to know as a consumer and potential customer to make an informed decision about whether these are the vehicles that I am interested in.
  • Solid features, but need a UI update. Sep 25, 2020

    By Yep2233cars
    Update your UI! I love being able to get a history report with a car, however other apps on the market are easier to use. Solid core features, but make it clean.
  • Glitch Oct 7, 2019

    By ajtaneff81
    I’m having an issue where I try to look at the pics of the cars but it won’t let me swipe to the next picture. U guys should really fix this glitch bc I’m gonna use a different app
  • Oct 8, 2021

    By lagallinavecchia
    Why do you have to choose a make when looking for a used car? Also doesn't save your search parameters (price/mileage). *EDIT* I can search by body type, which helps... but you're still limited by that parameter. Can't search by price only. Only after you choose a body type can you sort further.
  • Nov 14, 2021

    By Joel Steen
    I have a saved search for for a specific manual make/model car, but I'm getting emails for the automatic version of the car. I wish the emails were a direct result of my saved search.
  • Excellent App / Horrible on iPads Jan 25, 2019

    By Elvite
    I would gladly give this five stars if it was formatted for an iPad. As it stands now, you are much better off going to CARFAX on a web browser than using this app on an iPad. It looks horrible. What is especially sad is that it could be so much more useful for car shopping on an iPad than it is on an iPhone, because the iPhone formatting is very condensed (which is to be expected because they have relatively smaller screens). I am happy that the separate myCARFAX app does have formatting for an iPad. It looks and works great! I wish the developers would use that success to turn around this app, which iPad users should avoid since a web browser works/looks so much better.
  • It’s nice but it could be better Oct 7, 2021

    By mynamesdianai
    The Carfax app is OK for what it is now but there are some bugs that could be fixed. An example being that sometimes when scrolling through the vehicles I find that some of the listings have the incorrect picture and when I click on the listing the correct picture shows up meaning that it’s a bug in the app. The app also seems a little bit outdated I believe the aesthetic of the app could be a little better just for an easier user-friendly navigation. Device: IPhone 13 with IOS15
  • CARFAX app could see a bit of work May 6, 2021

    By Amberli Graj
    Well I know that says the Carfax app is good as far as displaying what you request but I can’t seem to find a way to type in what I’m looking for. I may not know the name of a car type and it’s counterparts but I have to put that in directly in order to get access to seeing all vehicles I would like to be able to just see all vehicles that are listed and available instead of having to choose specific cars only I would like that option as well of course
  • To whom it may concern!! Jun 7, 2020

    By UltraSSGSS
    Love this App btw! But look at Auto List set up app is so much better to navigate I can enter my price range you can’t! I can look at the pictures with clicking on the car link you can’t And a really cool feature you should have : “dislikes” that get rid of the cars you don’t want to see and place’s them in a section where it only show dislikes.
  • No crew can category for trucks. Apr 5, 2019

    By Run orange
    Car fax could do better with this app. There is no category to narrow my search down to Crew cab trucks/ 4 full door cabs. Also I have found multiple dealerships that leave listings up as bait after they have been sold. Why hasn’t car fax come up with a way to flag these listings like craigslist has.
  • Save Search does not work Jun 19, 2018

    By carhunter123
    I love everything about the app. It makes searching for what I want simple. BUT it’s frustrating when I create a search and adjust the filters only to have it not save properly when i return in the app. I have also noticed when I go to a saved search and try to apply changes to it, my screen stays frozen.
  • Sorting through cars Feb 27, 2021

    By Alea10111111
    I wish I could just automatically sort the cars by price without having to put in the make and model first. Other than that I love this app and will more than likely find my new car through car fax! I’ve already seen so many cars that I have added to my list.
  • App good & bad May 24, 2020

    By Cantona3
    Quick easy searches...BUT 1) Not sure how often it’s updated because what’s available on the app isn’t often online via desktop. 2) Sharing a link to a car from the app, can only be opened from the app. So tried sending my Mother a link but she can’t see it unless she downloads the app as well.
  • App has improved, but still lacking Oct 19, 2019

    By The taken username
    Pros: CARFAX has a wonderful database of cars, helping you view many dealerships and used car lots at once. Cons: The share options only send people a link to get the app. The filters button is also not where I would expect to find it. I would think that switching the “back to search” and the filters buttons would make more sense. You also cannot select and copy text so you cannot copy and search the vin. The CARFAX app has made some great improvements, but still has a lot to fix. I would recommend the full site over the app at this time.
  • Not entirely accurate, needs improvement Mar 12, 2019

    By dhdjdhxuajxjcjdj
    I selected no accidents for a filter and simply browsing through the photos, clearly the cars had damage on them from accidents. So not very well maintained database. Also the search area is not very accurate either. I selected less than 50 mile search radius from my community and it is showing cars at more than 70 miles away. Point is that the search criteria does not work very well. Also, why list cars that are sold already? That does not make sense.
  • Not bad but not good enough to keep Jul 9, 2019

    By upset mike
    Ok so it searches cars well. My issues were (1) the app didn’t remember my personal preference, such as “search distance” or “sort by” or etc and (2) the app didn’t let me narrow down the search. For example, I was searching for Maserati Quattroporte “GTS” and Lexus GS-“F” but not further narrow down feature so I had to go through tens or hundreds of cars to find the ones I was interested in. Not worth the time. Pretty good app but not good enough to keep in my phone.
  • Vehicle history doesn’t work right away Jul 14, 2021

    By Timmy2kk
    I bought a single report for 40$ which seems in my mind a little too much, but hey I wanted to see the history on my car, it’s been hours and it still doesn’t let me do the report which is stupid, I’ve heard it takes around a week after you have made your purchase to actually get your report which is stupid.
  • Notifications Nov 1, 2021

    By DFO305
    Rated only 2 stars because I kept getting notifications on a vehicle I hadn’t researched in months. Very annoying. I shut off all notifications from your app because of that. I researched the Tiguan and never did again and kept getting notifications on that vehicle until I finally shut off notifications.
  • Don’t expect timely access to reports. Waste of $85 Feb 1, 2020

    By a disappointed Erik
    Was in the market for a car and wanted vehicle history report. As with all good car deals, they don’t last long, so I needed the report ASAP. I purchased 5 reports for $85. Money was withdrawn immediately but I didn’t have access to reports right away. I emailed customer support to see what the hold-up was. Not only did it take them a week to respond, which I think is unreasonable for customer support, but the reports weren’t accessible for an entire week too. Had to rely on Autochek instead, which provided immediate access to reports. Purchased a car after using Autochek and no longer needed CARFAX, but now I can’t get refunded for the $85 because Apple has identified CARFAX report purchases as a non-refundable purchase. Seems quite convenient for CARFAX. Very disappointed that CARFAX can’t do more to refund my money. Therefore I can not recommend their services and will be going with Autochek in the future.
  • Oct 19, 2021

    By Sarah Wolfe
    Every time I try to give this app a chance it fails once again to do what it's supposed to.went from not showing pictures of the vehicles to not having any results come up at all!
  • Beware Jul 4, 2019

    By Jjgjhg
    I purchased a report and the app gave me an error without ever delivering the report and directed me to the area in the app to submit feedback. I submitted feedback and it indicated they would reply soon. After 3 business days and 3 follow ups there were no responses. I submitted for a refund from Apple but they won’t refund in app purchases for this app. I went to CARFAX’s website and submitted for a refund but they claim it is Apple’s responsibility to issue refunds for in app purchases. I’m out $40 and got nothing for it. Don’t use this app. Update: after 5 days I finally got responses from the app and they refuse to refund but will manually run a report for me. Since I already bought a car this is useless to me. Still out $40 and got nothing for it but bad customer service. Still don’t use this app.
  • Oct 16, 2021

    By stephen chiappetta
    Apparently the app is for people who know exactly what they want and not just looking for vehicles near by. I don't want to have to exit my search to select a specific make every time I want to see a new type of car.
  • Wrongfully reporting an accident on my vehicle Oct 6, 2021

    By ar209
    I’m in the middle of selling my car and it was brought to my attention that carfax is reporting an accident on my car. My vehicle has never been in an accident. This blemish is hindering the sale of my vehicle, the buyer is backing out due to the inaccuracies of Carfax. I have reached out to carfax via their guidelines online for almost a week now. I have not received any Correspondence. The customer service for this company is horrible and for them to not have a customer service number that goes to show they are not in the business of dealing with discrepancies caused by them. Has this happen to anyone else? Do we need to contact counsel and start a class action law suit? Alfonso Ron
  • Oct 28, 2021

    By Alexis Tanon
    Oct 25 last update not fix nothing. Not sesrch result. The last update not fix the app.Not search result with any zip code, no result in any make nothing please fix, the website is the same is fail no result fix
  • Nov 6, 2021

    By Kelvin White
    Terrible experience, how you advertising free, but wanting to charge, uninstalling waste of time and data.......
  • I had high hopes, but it’s unreliable! Feb 6, 2021

    By Men eke
    I had very high hopes for this app. It’s crashed a few times taking valuable records with the repeated failure! I have resorted back to a small notebook for each of my family members cars that I maintain! In response to this review someone has asked me to contact them to see if possibly any of my maintenance records could be retrieved. Other than receiving a standard computer generated reply there has been absolutely no attempt to help retrieve any of the valuable maintenance records that I am lost. I pray I don’t have any serious warranty issues over the loss of my records! I should never of trusted Carfax.!
  • Expected Better May 30, 2021

    By Sasquash Biter
    When I downloaded CARFAX for the first time I had very high expectations, but I was clearly wrong. When you go to search for a vehicle it will not let you search by price, you must put in a body style, and when you put in more than one it will not allow you to save the search. After I found that out I waited for an update and since then a few have came out, but there is problem, every time it does update the app would crash. Eventually I gave up with CARFAX, there are much better apps out their and I strongly do not suggest you waisting your time on this one.
  • Changing Price! No more unlimited plates!!!! Oct 3, 2017

    By Gutzman Enterprises
    I always paid and loved Carfax because of letting us pay for UNLIMITED PLATES and giving 5 VINS. It's nice when car shopping on Craigslist or other sites to check plates but now CARFAX changed pricing to $100 and only 6 REPORTS PLATE OR VIN YOU GET ONLY 6! lol wow Carfax good bye! I will have to start using competition now! Here we come AutoCheck! I used Carfax as a consumer not as a Dealer! Carfax is now 10 Times more expensive Then AutoCheck and AutoCheck I have found out gives you UNLIMITED VINS for just $99!

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