Capitec Bank
FinanceCapitec Bank
Do all your banking on our secure app, with no data charges on most SA networks
Ratings & Reviews
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By Shane Rossouw
Biometrics login only applies to certain phones, it doesn't allow my phone to use facial recognition to log in but my phone unlocks with facial recognition which I find stupid. All phones that are abled to unlock the phone with facial recognition should be able to add that to the app or the app is suppose to recognise that the phone has this ability. I also had an issue with after midnight services of the app which I never had before. Please fix these issues.
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By Grant Pentelow
Love the Capitec app and have been using it for years. But all of a sudden biometrics are disabled with the message that my version needs to be updated to support biometric sign in. There is however no update available. Edit: Thanks for the prompt response. The fix didn't work though and I use neither Twitter or Facebook . Is there another channel you could suggest?
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Can’t check transactions
By JideAkinwaleNow crashes if I want to check my transactions. Shows error page and jump back to sign in page. I switch off my phone every night and ON in the morning. I've also deleted and reinstalled the App; none fixed the error. Now works after few weeks of frustration.
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By Stephen Tshuma
I think it can be super frustrating at times. In my experience sometimes it hasn't worked properly. Sometimes just trying to login to my account doesn't happen because when I try it doesn't work. Queues at Capitec ATMs in my experience can be long (I don't think that surprises me anymore) and sometimes the ATMs don't even work (even at big malls in Johannesburg!) So if the app isn't working then what is one to do. Schuks Capitec please try to improve your services and your customer experience
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Can’t check transactions
By JideAkinwaleNow crashes if I want to check my transactions. Shows error page and jump back to sign in page. I switch off my phone every night and ON in the morning. I've also deleted and reinstalled the App; none fixed the error. Now works after few weeks of frustration.
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Great update
By CentoXIIIGreat update to the banking app, feels more modern and user friendly 👍
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By Gontse Gontsesenhle
I easily do all my transection here, but I got scared when Yourgame online store managed to debit two time without my concern and the bank allowed those transection.
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No reviews available
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Can’t check transactions
By JideAkinwaleNow crashes if I want to check my transactions. Shows error page and jump back to sign in page. I switch off my phone every night and ON in the morning. I've also deleted and reinstalled the App; none fixed the error. Now works after few weeks of frustration.
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By Eddie Louw
Usually the app works great but. On my new phone the selfie verification is not working. It just keeps saying "can't see your face" no matter how good the lighting is. I know about lighting because I do photography
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Great update
By CentoXIIIGreat update to the banking app, feels more modern and user friendly 👍
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By Jade-Lee Davids
It's easy to use. The UI is also not over complicated, easy to navigate as well, managing payments, transfers, adding beneficiaries etc.
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By Shane Rossouw
Biometrics login only applies to certain phones, it doesn't allow my phone to use facial recognition to log in but my phone unlocks with facial recognition which I find stupid. All phones that are abled to unlock the phone with facial recognition should be able to add that to the app or the app is suppose to recognise that the phone has this ability. I also had an issue with after midnight services of the app which I never had before. Please fix these issues.
-
By Grant Pentelow
Love the Capitec app and have been using it for years. But all of a sudden biometrics are disabled with the message that my version needs to be updated to support biometric sign in. There is however no update available. Edit: Thanks for the prompt response. The fix didn't work though and I use neither Twitter or Facebook . Is there another channel you could suggest?
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By Marco Paulo
My experience with this app has been great, but after 2 years it's still missing a simple refresh option to update account balances when doing an online transaction. You need to sign out and back in to check your account balance. Also missing 'time' stamps on notifications, transaction history, etc, you have to get an account statement to check exact time of a transaction.
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By Stephen Tshuma
I think it can be super frustrating at times. In my experience sometimes it hasn't worked properly. Sometimes just trying to login to my account doesn't happen because when I try it doesn't work. Queues at Capitec ATMs in my experience can be long (I don't think that surprises me anymore) and sometimes the ATMs don't even work (even at big malls in Johannesburg!) So if the app isn't working then what is one to do. Schuks Capitec please try to improve your services and your customer experience
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By Stephanie van niekerk
In general a very useful, user friendly banking app, but sort out the lotto application please. I go through all the steps, I get my numbers my boards, but the minute I want to pay, there is an error message, and payment is unsuccessful. Very frustrating
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By Mr M.X Mabuza
This application has really improved since 2020, less bugs and more functions making it more stable, I still have a problem with the notification fees lie, you get to choose not to receive notifications but they still charge you for it. I get that it's business but still, not cool.
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By Corne Roux
The app is good but e verytime I try installing capitec on my new device. It wants me to take a selfie in the set up menu. The selfie doesn't recognize/pick up my face. There must be some other way. I need to go to a bank everytime. On my FNB banking app it's quite easy to set up on a new device without selfies. Why not using fingerprints instead?
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Capitec Bank
Release Notes
2.1.00
To simplify your banking:
• You can choose to get marketing/promotional messages as in-app messages
• We've fixed minor bugs
To simplify your banking, we have:
• New, improved selfie capabilities
To simplify your banking, we've:
• Done minor bug fixes
• Made enhancements
• A big THANK YOU for banking with SA's Best Digital Bank (SITEisfaction 2021 report)
• Minor bugfixes to simplify your life
• You can now have your card delivered straight to your door when you open an account on our app!
• Improvements to our in-app Money In/Money out notifications. Go to Messages on the app and switch from SMS Update to in-app Money In/Money Out messages to save 40c per notification!
• Minor bugfixes to simplify your life
• Improvements to remote onboarding process
• Minor bugfixes to simplify your life
• A simpler way to open a Capitec account. No need to leave home, just take a selfie and scan your ID
• A simpler way to reset your forgotten Remote app PIN. No need to visit a branch
• A simpler way to open a Capitec account. No need to leave home, just take a selfie and scan your ID
• A simpler way to reset your forgotten Remote app PIN. No need to visit a branch
• Improvements to the UI for a more delightful banking experience
• Minor bugfixes to simplify your life
• Choose to receive Money In and Money Out transactional SMSs as in-app messages
• Enhancements and improvements
• Buy and sell shares straight from our app and save 20% on brokerage fees across all trades!
• Use Scan to pay on our app to make Masterpass QR payments. Simply scan to pay QR codes at most major retailers…
• App enhancements
• Buy and sell shares straight from our app and save 20% on brokerage fees across all trades!
• Use Scan to pay on our app to make Masterpass QR payments. Simply scan to pay QR codes at most major retailers…
• App enhancements
• Buy and sell shares straight from our app and save 20% on brokerage fees across all trades!
• Use Scan to pay on our app to make Masterpass QR payments. Simply scan to pay QR codes at most major retailers…
Simplify your banking:
- Enhanced experience when using the navigational bar on our app
- Bug fixes to reduce certain errors and the Retry button issue experienced by some clients when opening our app
Simplify your banking:
• Send a Pay me request to another Capitec client from your preferred messaging app
• Performance improvements so that the app opens faster
• Stability improvements to reduce connectivity errors experienced by some clients
• Enhancements to fix app freezes experienced by some clients
To simplify your banking:
• You can choose to get marketing/promotional messages as in-app messages
• We've fixed minor bugs
- Stability changes and minor bug fixes.
• New, improved selfie capabilities.
• Minor bug fixes
• New, improved selfie capabilities.
• Minor bug fixes
• New, improved selfie capabilities.
• Minor bug fixes
• New, improved selfie capabilities.
• Minor bug fixes
Do all your banking with SA's Best Digital Bank as rated in the SITEisfaction 2021 report.
To simplify your banking, we've:
• Done minor bug fixes
• A big THANK YOU for banking with SA's Best Digital Bank (SITEisfaction 2021 report).
• Minor bugfixes to simplify your life.
- You can now have your card delivered straight to your door when you open an account on our app!
- Improvements to our in-app Money In/Money out notifications. Go to Messages on the app and switch from SMS Update to in-app Money In/Money Out messages to save 40c per notification!
- Minor bug fixes to simplify your life.
- You can now have your card delivered straight to your door when you open an account on our app!
- Improvements to our in-app Money In/Money out notifications. Go to Messages on the app and switch from SMS Update to in-app Money In/Money Out messages to save 40c per notification!
- Minor bug fixes to simplify your life.
• Improvements to remote onboarding process
• Minor bugfixes to simplify your life
• Improvements to the user interface for a better banking experience
• Minor bug fixes to simplify your life
• A simpler way to open a Capitec account. No need to leave home. Just take a selfie and scan your ID.
• A simpler way to reset your forgotten remote app PIN. No need to visit a branch.
• Improvements to the UI for a more delightful banking experience.
• Minor bug fixes to simplify your life.
• Choose to receive Money In and Money Out transactional SMSs as in-app messages.
• Enhancements and improvements.
• Buy and sell shares straight from our app and save 20% on brokerage fees across all trades!
• Use Scan to pay on our app to make Masterpass QR payments
• Simply scan to pay QR codes at most major retailers including Shoprite, Checkers, Pick n Pay, Shell and Engen
• Add recurring/future-dated payments from all payment and transfer screens
• Send payment notifications straight from your transaction history
• See how much you’ve paid to a specific beneficiary over time
• Better functionality to manage funeral cover for extended family
• Improvements to the user interface for a better banking experience
• Minor bug fixes to simplify your life
- Improved accessibility to help you bank better
- A few bug fixes to simplify your life
It's easier to move to our new app, and it gives you more control
Simplified activation process – It's now easier for existing clients to start using our new app
More privacy – Make the home screen more private by hiding your account balances
Explore tab – Get easy access to our product info, interest rates, fees and more
Profile and Settings – You can now find your profile and app settings, and generate a token password – all under the Remote Banking menu
Bug fixes and general enhancements.
Feedback or Complaints? AppGrooves helps you contact the developer directly.
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