Capitec Bank
FinanceCapitec Bank
Do all your banking on our secure app, with no data charges on most SA networks
Ratings & Reviews
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Keeps crashing
more lessSimply impossible to open the app at all without it crashing I have tried it on multiple different devices yet no difference. The first time I was able to scan my face but since then it crashed and now every time I open it loads for about 3 seconds then crashes again. I have tried reinstalling.
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I've been with capitec for about 5 years overall they are quite helpful and they sort out your issues relatively quickly , but I am having issues with the app , it's not allowing me to sign in, the app itself is opening like it should but as soon as I press sign in , it loads and takes me to a blank page saying, sorry , we were unable to sign you in try again later... this issue has been going on now for the past two months, please assist and I will give you a better rating.
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Poor app
more lessI am oversea I tried using the new app but it doesn’t want to activate it says it wants an sms verification which I don’t have cause I’m not in South Africa n it’s been months now. How am I going to get hold of my money if the new app ain’t working and my old app is going to stop working. Capitec needs to find a easier accessible apps to be honest
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I am unable to set up the app on my new device. Keeps telling me that it can't see my face. I've tried all angles, lighting etc to take the verification pic. I even uninstalled and reinstalled the app. This is the most unfriendly, most complicated banking app.
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Can’t transfer to new app from outside SA
more lessThe activation process requires an SMS be sent to a shortcode number that only works when in South Africa. If you live outside SA or are stranded due to COVID, there is no way to use this app. Capitec is the only bank I have come across that has this ridiculous requirement.
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App crashing during setup iOS 15.1
more lessThe app is crashing during the setup process on iOS 15.1
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Keeps crashing
more lessSimply impossible to open the app at all without it crashing I have tried it on multiple different devices yet no difference. The first time I was able to scan my face but since then it crashed and now every time I open it loads for about 3 seconds then crashes again. I have tried reinstalling.
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Poor app
more lessI am oversea I tried using the new app but it doesn’t want to activate it says it wants an sms verification which I don’t have cause I’m not in South Africa n it’s been months now. How am I going to get hold of my money if the new app ain’t working and my old app is going to stop working. Capitec needs to find a easier accessible apps to be honest
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Bad
more lessVery bad I don’t know why it keeps saying wrong saving account number or wrong remote pin Tho my details are correct
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No reviews available
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Budget function gone
more lessThis app is good but, the budget function available on the previous version is gone, you can only track your money but can’t do active budgeting.
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The app is good but it seems whatever system it runs on is the real issue. Simple transactions such as limit changes, immediate payments etc not available every other day. Surely the app was meant to be convenient and consistent in its performance? I don't want to contact anyone else in this regard. Fix the app.
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The face recognition does not work tried 4 times... don't have time to go to bank to verify it's me after I've given the pin and account number.. waste of time.. use the app because I don't have time to go to a branch. Now the foto is not verified. Should just kept to the usual way of verifying. Not a selfie it's a stupid idea to say the least
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Keeps crashing
more lessSimply impossible to open the app at all without it crashing I have tried it on multiple different devices yet no difference. The first time I was able to scan my face but since then it crashed and now every time I open it loads for about 3 seconds then crashes again. I have tried reinstalling.
-
more less
I've been with capitec for about 5 years overall they are quite helpful and they sort out your issues relatively quickly , but I am having issues with the app , it's not allowing me to sign in, the app itself is opening like it should but as soon as I press sign in , it loads and takes me to a blank page saying, sorry , we were unable to sign you in try again later... this issue has been going on now for the past two months, please assist and I will give you a better rating.
-
Poor app
more lessI am oversea I tried using the new app but it doesn’t want to activate it says it wants an sms verification which I don’t have cause I’m not in South Africa n it’s been months now. How am I going to get hold of my money if the new app ain’t working and my old app is going to stop working. Capitec needs to find a easier accessible apps to be honest
-
more less
I am unable to set up the app on my new device. Keeps telling me that it can't see my face. I've tried all angles, lighting etc to take the verification pic. I even uninstalled and reinstalled the app. This is the most unfriendly, most complicated banking app.
-
Can’t transfer to new app from outside SA
more lessThe activation process requires an SMS be sent to a shortcode number that only works when in South Africa. If you live outside SA or are stranded due to COVID, there is no way to use this app. Capitec is the only bank I have come across that has this ridiculous requirement.
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Capitec Bank
Release Notes
2.1.00
To simplify your banking:
• You can choose to get marketing/promotional messages as in-app messages
• We've fixed minor bugs
To simplify your banking, we have:
• New, improved selfie capabilities
To simplify your banking, we've:
• Done minor bug fixes
• Made enhancements
• A big THANK YOU for banking with SA's Best Digital Bank (SITEisfaction 2021 report)
• Minor bugfixes to simplify your life
• You can now have your card delivered straight to your door when you open an account on our app!
• Improvements to our in-app Money In/Money out notifications. Go to Messages on the app and switch from SMS Update to in-app Money In/Money Out messages to save 40c per notification!
• Minor bugfixes to simplify your life
• Improvements to remote onboarding process
• Minor bugfixes to simplify your life
• A simpler way to open a Capitec account. No need to leave home, just take a selfie and scan your ID
• A simpler way to reset your forgotten Remote app PIN. No need to visit a branch
• A simpler way to open a Capitec account. No need to leave home, just take a selfie and scan your ID
• A simpler way to reset your forgotten Remote app PIN. No need to visit a branch
• Improvements to the UI for a more delightful banking experience
• Minor bugfixes to simplify your life
• Choose to receive Money In and Money Out transactional SMSs as in-app messages
• Enhancements and improvements
• Buy and sell shares straight from our app and save 20% on brokerage fees across all trades!
• Use Scan to pay on our app to make Masterpass QR payments. Simply scan to pay QR codes at most major retailers…
• App enhancements
• Buy and sell shares straight from our app and save 20% on brokerage fees across all trades!
• Use Scan to pay on our app to make Masterpass QR payments. Simply scan to pay QR codes at most major retailers…
• App enhancements
• Buy and sell shares straight from our app and save 20% on brokerage fees across all trades!
• Use Scan to pay on our app to make Masterpass QR payments. Simply scan to pay QR codes at most major retailers…
Simplify your banking:
- Enhanced experience when using the navigational bar on our app
- Bug fixes to reduce certain errors and the Retry button issue experienced by some clients when opening our app
Simplify your banking:
• Send a Pay me request to another Capitec client from your preferred messaging app
• Performance improvements so that the app opens faster
• Stability improvements to reduce connectivity errors experienced by some clients
• Enhancements to fix app freezes experienced by some clients
To simplify your banking:
• You can choose to get marketing/promotional messages as in-app messages
• We've fixed minor bugs
- Stability changes and minor bug fixes.
• New, improved selfie capabilities.
• Minor bug fixes
• New, improved selfie capabilities.
• Minor bug fixes
• New, improved selfie capabilities.
• Minor bug fixes
• New, improved selfie capabilities.
• Minor bug fixes
Do all your banking with SA's Best Digital Bank as rated in the SITEisfaction 2021 report.
To simplify your banking, we've:
• Done minor bug fixes
• A big THANK YOU for banking with SA's Best Digital Bank (SITEisfaction 2021 report).
• Minor bugfixes to simplify your life.
- You can now have your card delivered straight to your door when you open an account on our app!
- Improvements to our in-app Money In/Money out notifications. Go to Messages on the app and switch from SMS Update to in-app Money In/Money Out messages to save 40c per notification!
- Minor bug fixes to simplify your life.
- You can now have your card delivered straight to your door when you open an account on our app!
- Improvements to our in-app Money In/Money out notifications. Go to Messages on the app and switch from SMS Update to in-app Money In/Money Out messages to save 40c per notification!
- Minor bug fixes to simplify your life.
• Improvements to remote onboarding process
• Minor bugfixes to simplify your life
• Improvements to the user interface for a better banking experience
• Minor bug fixes to simplify your life
• A simpler way to open a Capitec account. No need to leave home. Just take a selfie and scan your ID.
• A simpler way to reset your forgotten remote app PIN. No need to visit a branch.
• Improvements to the UI for a more delightful banking experience.
• Minor bug fixes to simplify your life.
• Choose to receive Money In and Money Out transactional SMSs as in-app messages.
• Enhancements and improvements.
• Buy and sell shares straight from our app and save 20% on brokerage fees across all trades!
• Use Scan to pay on our app to make Masterpass QR payments
• Simply scan to pay QR codes at most major retailers including Shoprite, Checkers, Pick n Pay, Shell and Engen
• Add recurring/future-dated payments from all payment and transfer screens
• Send payment notifications straight from your transaction history
• See how much you’ve paid to a specific beneficiary over time
• Better functionality to manage funeral cover for extended family
• Improvements to the user interface for a better banking experience
• Minor bug fixes to simplify your life
- Improved accessibility to help you bank better
- A few bug fixes to simplify your life
It's easier to move to our new app, and it gives you more control
Simplified activation process – It's now easier for existing clients to start using our new app
More privacy – Make the home screen more private by hiding your account balances
Explore tab – Get easy access to our product info, interest rates, fees and more
Profile and Settings – You can now find your profile and app settings, and generate a token password – all under the Remote Banking menu
Bug fixes and general enhancements.
Feedback or Complaints? AppGrooves helps you contact the developer directly.
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