Burner - Private Phone Line for Texts and Calls
CommunicationAd Hoc Labs, Inc
Second Phone Number for Anonymous Texting, Calling, and Picture Messages
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The app doesn't open past the loading screen. It doesn't seem to function at all. My device is a Samsung GS20+, so I can't think of a good reason for it to fail so utterly.
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Very confusing termination of account.
I went to send a text and the app said. “Every once in a while we have to confirm your phone number” , It doesn’t say if they want your burner, or actual number. I tried one, then the other. Both times it said they weren’t able to send the verification text because my phone needs me to update international call settings to an approved country? No info was given how to do this. I sent a really rude email to them. Very rude. Everything instantly makes me angry being locked at home. Anyway, I get a email saying activity on my account violates their terms of service and my account is cancelled and to email their legal Dept if I want more information? I sent replaced and asked, “what are you taking about??”. Rec reply that said legal handles all terminations and to email them. I guess if your curse at them via email they will cancel your service. On to the next app I guess. I was reading reviews and someone mentioned using their burner number for Craigslist or something. I’m not sure, but about 30 min before they cancelled my account, I used the burner number as contact for a online credit account application. I used it because I don’t want 500 calls from telemarketers. I’m not sure, but maybe they don’t allow that? But how would they know anything about me giving it to credit application?? It’s strange. -
Great concept - Lousy execution App does not play nice with other apps. Rarely will you get notified of an incoming call if you are using another app. Also, calls get dropped if you need to switch screens/apps during a conversion. Cannot sent group text messages. Any photos received by text message get cropped so they are useless. VMs keep playing even if you back out of app. So much room for improvement. If you claim to be a "second line", then act more like my primary one.
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Great for texting, but calling often doesn't work. I made outbound calls and the other person said they picked up and were speaking and on my end, it was still ringing like they hadn't picked up. And I have had people call me multiple times and the call immediately drops when I pick up.
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Horrible, Spam experience!
This has been the most horrible experience! I signed up for a burner number, & downloaded this app, to advertise a truck I have for sale. In the past 2-1/2 days, I have received over a dozen spam text messages & at least 73 spam phone calls! Day & night! All routed through the app & sent to my regular phone number. The service is calling random people & then calling my line, with those random people’s numbers showing up. When I answer, the confused people are asking me who I am, why I called them, etc. But, they “called” me! On some of the calls I don’t answer, I tried calling back to follow up & it was the same thing... They had never called me & had no clue what was going on, even though their numbers were showing up as missed calls. So, I said “forget this nonsense!” & I logged out of the account, then deleted the app. But, STILL, I kept receiving the automated spam calls! I finally had to just block the “burner” number that I was given so I wouldn’t keep having to deal with this nonsense! It’s been insane! This will be the last time I ever use this! How do I disconnect my line completely from this burner number???
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Wont load past the "verifying code" so since I cant give u zero stars u get 1
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App blows I'm not paying just to have a number... 0 stars
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Utter garbage app.
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I used textniw as my phone number becouse i cant get a real number i could sigh up becouse i didnt have a real number hints why i need the app
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Sucks. Doesn't work. Not free
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Great for texting, but calling often doesn't work. I made outbound calls and the other person said they picked up and were speaking and on my end, it was still ringing like they hadn't picked up. And I have had people call me multiple times and the call immediately drops when I pick up.
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The app has consistently started to not show incoming calls until it's to late and they are missed, it freezes when you try to open it when a call is incoming, there is no way to get back to the phone screen when in a call, the ring tone will occasionally freeze and keep playing requiring you to force close the app, and more. I am not sure what happened but the amount of bugs or problems has went up significantly recently for some reason. It makes the experience terrible and hard to use.
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*Testing. So far it is just ok. Free trial time. **Does this app run off wifi, your phone service, or mobile data? It doesn't clearly state this. ***So far I love the concept and what the app can do. I also got to choose my own number. It is so slow sending txts and loading conversations. I am weary of this app so far...
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Great Concept - Unreliable
Love the idea for this app. I sell things on Craigslist and using my actual # was getting me added to massive SMS spam groups. Worked great the first month. Just renewed and notifications stopped working. Only other thing that changed was update the other day to 12.1.4. Sometimes I'll get notified of texts, sometimes I won't. Even when I do, upon opening the conversation, the app hasn't updated with the text (even if it was present in the notification)! The only way I can see it in those instances is to force-close and reopen the conversation. Other times, I never get a notification and when I go back to check, the other person texted me what seems like hours ago. It only shows me the last time I sent a message, so I'm not sure. This needs to be fixed. I won't be renewing this month if it's not. Also, there should be a time stamp on every message. Either via pulling to the side like in Messages or long/3d-touching a message. -
keep getting error messages that contacts cant load even though they are loaded and app not "locking" since last update. Have emailed support multiple times about no sound or visual notifications, no sound in voice-mail, and ringer is silent even though not set to be. 😡
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The app doesn't open past the loading screen. It doesn't seem to function at all. My device is a Samsung GS20+, so I can't think of a good reason for it to fail so utterly.
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Very confusing termination of account.
I went to send a text and the app said. “Every once in a while we have to confirm your phone number” , It doesn’t say if they want your burner, or actual number. I tried one, then the other. Both times it said they weren’t able to send the verification text because my phone needs me to update international call settings to an approved country? No info was given how to do this. I sent a really rude email to them. Very rude. Everything instantly makes me angry being locked at home. Anyway, I get a email saying activity on my account violates their terms of service and my account is cancelled and to email their legal Dept if I want more information? I sent replaced and asked, “what are you taking about??”. Rec reply that said legal handles all terminations and to email them. I guess if your curse at them via email they will cancel your service. On to the next app I guess. I was reading reviews and someone mentioned using their burner number for Craigslist or something. I’m not sure, but about 30 min before they cancelled my account, I used the burner number as contact for a online credit account application. I used it because I don’t want 500 calls from telemarketers. I’m not sure, but maybe they don’t allow that? But how would they know anything about me giving it to credit application?? It’s strange. -
Great concept - Lousy execution App does not play nice with other apps. Rarely will you get notified of an incoming call if you are using another app. Also, calls get dropped if you need to switch screens/apps during a conversion. Cannot sent group text messages. Any photos received by text message get cropped so they are useless. VMs keep playing even if you back out of app. So much room for improvement. If you claim to be a "second line", then act more like my primary one.
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Horrible, Spam experience!
This has been the most horrible experience! I signed up for a burner number, & downloaded this app, to advertise a truck I have for sale. In the past 2-1/2 days, I have received over a dozen spam text messages & at least 73 spam phone calls! Day & night! All routed through the app & sent to my regular phone number. The service is calling random people & then calling my line, with those random people’s numbers showing up. When I answer, the confused people are asking me who I am, why I called them, etc. But, they “called” me! On some of the calls I don’t answer, I tried calling back to follow up & it was the same thing... They had never called me & had no clue what was going on, even though their numbers were showing up as missed calls. So, I said “forget this nonsense!” & I logged out of the account, then deleted the app. But, STILL, I kept receiving the automated spam calls! I finally had to just block the “burner” number that I was given so I wouldn’t keep having to deal with this nonsense! It’s been insane! This will be the last time I ever use this! How do I disconnect my line completely from this burner number??? -
Terrible customer service!
I have now been waiting almost 36 hours for a response from the Burner team, after sending at least 3 messages to their support email. I have had an auto-renewing line for more than six months. I recently changed the number (for the first time) and their system automatically burned it (deleting all the text messages at the same time???!!!) three days before it was set to renew? When I received an alert that my number was set to burn, I contacted support, expressing my confusion—after all, my subscription was paid. They eventually replied, asking for my number. I immediately answered. When I got another alert, I wrote again. And again. Nothing! No response! Then I received an alert that my number had been burned and all messages deleted! I wrote to Burner again, and that was Saturday afternoon. It is now after 11am on Monday and I have had no response from the company. That is not acceptable support and I am very displeased. Mind you, they still have my money and I fully expect to be changed again in two days. Use this service at your own risk and copy everything immediately. :(
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