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Burner - Private Phone Line for Texts and Calls

Burner - Private Phone Line for Texts and Calls

Ad Hoc Labs, Inc

Second Phone Number for Anonymous Texting, Calling, and Picture Messages

4.5 Ratings 56K+ Reviews 1M+ Downloads
Featured on Must-Have Apps for a Private Investigator
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About Burner - Private Phone Line for Texts and Calls

Second Phone Number for Anonymous Texting, Calling, and Picture Messages
see more about Burner - Private Phone Line for Texts and Calls

Ratings & Reviews

4.5
55.9K+ Ratings
  1. 5
    75+%
  2. 4
    12+%
  3. 3
    4+%
  4. 2
    2+%
  5. 1
    8+%
Write a Review
  • Feb 10, 2021

    By Steezy B.
    My main concern is about how secure and private these communications are and what safeguards are in place to protect the users from unwanted attention or unauthorized storage and sharing of conversations. For example, how can users be sure that they are speaking with the correct person on the other end instead of texts being rerouted or intercepted by someone else? And how can a user ensure that screenshots aren't being taken and shared..at least without their prior knowledge and consent?
    more
  • Great with a few occasional texting glitches Feb 29, 2020

    By anicknamenooneelsehasyet
    I used this app for online dating and it really is the best! I love how I can send pictures and also create a contact for each caller. Luckily I never had to used the “ghost” feature because there was 1 great person I ended up giving my real number to. And the other guys never texted back after I told them I wasn’t interested, so we’re good on that too. Keep in mind— you cannot use Bluetooth while using the app. I tried it once in my car and it failed. You have to answer directly from your cellphone, there’s isn’t an option to answer from a wireless source. Second thing— glitches. Twice in 2 months (90% success rate) I worked through mis-communications because a text I sent never made it to the guy and a text he sent me I never received. If the text is too long, it won’t go through. Better to send many small texts, not a paragraph. Even better to talk over the phone. Just be aware of this so you don’t jump to conclusions and think the other person is a jerk for not replying or answering in a way that has nothing to do with your last response.
    more
  • Feb 18, 2021

    By Ryan Malaluan
    I've been using app for over a year. It has been working really well with zero issues. Lately I've been missing calls. The call comes in with no ringing and I will see a missed call notification. Some of text message will not load the image being sent.
    more
  • Great way to protect your personal phone number from data mining Dec 1, 2020

    By Monica00000
    This app pays for itself in value. I got sick of getting robocalls constantly, so I purchased a burner subscription in the hopes of using it in lieu of my personal number on websites etc to keep my personal phone more private. I use the burner number for basically anything that wasn’t super important/personal— every time I’m prompted for a phone number on a website I purchase something from, every time I need to give an app my phone number to “verify” an account, etc, I use the burner number. I can already tell it’s working because I’ve begun getting spam texts and calls on the burner line, probably mined from the various apps and websites I’ve used it on. Once I get enough spams etc at that number, I can just burn it and get a new burner line. Kind of neat!
    more
  • Feb 19, 2021

    By Devon van der Maat
    It was pretty easy enough to set up, and it served its purpose... but I can't open the app anymore. Well. I can tap on it and open it, but it's stuck on the loading screen, and it will do this seeming endlessly. Possibly just a me thing, no idea what everyone else is getting,
    more
  • Very confusing termination of account. Apr 26, 2020

    By GUYINTAMPAFL
    I went to send a text and the app said. “Every once in a while we have to confirm your phone number” , It doesn’t say if they want your burner, or actual number. I tried one, then the other. Both times it said they weren’t able to send the verification text because my phone needs me to update international call settings to an approved country? No info was given how to do this. I sent a really rude email to them. Very rude. Everything instantly makes me angry being locked at home. Anyway, I get a email saying activity on my account violates their terms of service and my account is cancelled and to email their legal Dept if I want more information? I sent replaced and asked, “what are you taking about??”. Rec reply that said legal handles all terminations and to email them. I guess if your curse at them via email they will cancel your service. On to the next app I guess. I was reading reviews and someone mentioned using their burner number for Craigslist or something. I’m not sure, but about 30 min before they cancelled my account, I used the burner number as contact for a online credit account application. I used it because I don’t want 500 calls from telemarketers. I’m not sure, but maybe they don’t allow that? But how would they know anything about me giving it to credit application?? It’s strange.
    more
  • Feb 9, 2021

    By R. Flanagan
    *Testing. So far it is just ok. Free trial time. **Does this app run off wifi, your phone service, or mobile data? It doesn't clearly state this. ***So far I love the concept and what the app can do. I also got to choose my own number. It is so slow sending txts and loading conversations. I am weary of this app so far...
    more
  • Horrible, Spam experience! May 29, 2019

    By bnwing
    This has been the most horrible experience! I signed up for a burner number, & downloaded this app, to advertise a truck I have for sale. In the past 2-1/2 days, I have received over a dozen spam text messages & at least 73 spam phone calls! Day & night! All routed through the app & sent to my regular phone number. The service is calling random people & then calling my line, with those random people’s numbers showing up. When I answer, the confused people are asking me who I am, why I called them, etc. But, they “called” me! On some of the calls I don’t answer, I tried calling back to follow up & it was the same thing... They had never called me & had no clue what was going on, even though their numbers were showing up as missed calls. So, I said “forget this nonsense!” & I logged out of the account, then deleted the app. But, STILL, I kept receiving the automated spam calls! I finally had to just block the “burner” number that I was given so I wouldn’t keep having to deal with this nonsense! It’s been insane! This will be the last time I ever use this! How do I disconnect my line completely from this burner number???
    more
  • Feb 9, 2021

    By Lisa Bolander
    keep getting error messages that contacts cant load even though they are loaded and app not "locking" since last update. Have emailed support multiple times about no sound or visual notifications, no sound in voice-mail, and ringer is silent even though not set to be. 😡
    more
  • Terrible customer service! Jul 16, 2018

    By bohotechie
    I have now been waiting almost 36 hours for a response from the Burner team, after sending at least 3 messages to their support email. I have had an auto-renewing line for more than six months. I recently changed the number (for the first time) and their system automatically burned it (deleting all the text messages at the same time???!!!) three days before it was set to renew? When I received an alert that my number was set to burn, I contacted support, expressing my confusion—after all, my subscription was paid. They eventually replied, asking for my number. I immediately answered. When I got another alert, I wrote again. And again. Nothing! No response! Then I received an alert that my number had been burned and all messages deleted! I wrote to Burner again, and that was Saturday afternoon. It is now after 11am on Monday and I have had no response from the company. That is not acceptable support and I am very displeased. Mind you, they still have my money and I fully expect to be changed again in two days. Use this service at your own risk and copy everything immediately. :(
    more
  1. Give your phone number to people without risking your personal information! Protect yourself from scams, fraud, and endless sales calls
  2. Tired of carrying around two devices at all times? Call and text from two different numbers on one device for the best in safety and convenience
  3. A TIME Magazine Top 50 App & featured in the New York Times, WIRED, TechCrunch, Engadget, BoingBoing, Lifehacker, and more

Reviewed by Katelyn on March 26, 2018

  • Feb 10, 2021

    By Steezy B.
    My main concern is about how secure and private these communications are and what safeguards are in place to protect the users from unwanted attention or unauthorized storage and sharing of conversations. For example, how can users be sure that they are speaking with the correct person on the other end instead of texts being rerouted or intercepted by someone else? And how can a user ensure that screenshots aren't being taken and shared..at least without their prior knowledge and consent?
    more
  • Great way to protect your personal phone number from data mining Dec 1, 2020

    By Monica00000
    This app pays for itself in value. I got sick of getting robocalls constantly, so I purchased a burner subscription in the hopes of using it in lieu of my personal number on websites etc to keep my personal phone more private. I use the burner number for basically anything that wasn’t super important/personal— every time I’m prompted for a phone number on a website I purchase something from, every time I need to give an app my phone number to “verify” an account, etc, I use the burner number. I can already tell it’s working because I’ve begun getting spam texts and calls on the burner line, probably mined from the various apps and websites I’ve used it on. Once I get enough spams etc at that number, I can just burn it and get a new burner line. Kind of neat!
    more
  • After reading another post... Jun 13, 2019

    By Papafriz
    You use a phone number that might have been used before. Which means you might get calls expecting someone or something else. What I do is wait and see the contact then return call/ text if it was someone I knew or expected. Best service, has saved me in ways you’d have to think about if you had a string of bad luck. Update to Dev(8:48, 13 June 2019): I love your service and I was just trying to explain to others. It’s not your number even if you get spam, the spam comes from previous owners/users of the number. Burn the number and use a different number. This service is such a useful and blessing. I’d rather give a number out that isn’t my personal number of 5-10+years to all the places that have “said they don’t sell your info” or potential crazy.
    more
  • Great app but could you add this feature Nov 3, 2019

    By Pixelwizard
    I use my burner lines for my business and set it up so the burner number appears to my phone, however it would be useful if I could keep my setup the way it is but the phone number of the caller is displayed in the description screen of the incoming call from burner as I need to be able to separate my incoming calls per burner number and the only way I can do that is by maintaining the incoming calls to display as the burner number but I’d like to see the incoming callers number displayed somewhere on the screen that displays my burner number as well..... My other feature request is I make 100 calls per day using my subscribed burner number and I’d like to be able to search my history of phone calls by the last 4 digits of the incomings phone number. That would allow me to easily search through my history of phone calls to find a call I may have made earlier.... Otherwise great app.... I wanted to add I realized I could search last 4 digits of a phone number in burner past calls using search of iPhone and it locates number in burner app and takes me right there. That allows me to do what I have to do :)
    more
  • Jan 31, 2021

    By Sami G.
    I've used this burner app for years as my second line for business. It is so seamless and the calls are directed through their VPN or you can use your network. If you use the VPN, Noone gets to see your real number or name. It allows you to name your line anyway you wish. I just label it ATT. YOU WON'T REGRET BUYING THIS APP. Calls are crystal clear and no cut offs or hangups EVER.
    more
  • Great with a few occasional texting glitches Feb 29, 2020

    By anicknamenooneelsehasyet
    I used this app for online dating and it really is the best! I love how I can send pictures and also create a contact for each caller. Luckily I never had to used the “ghost” feature because there was 1 great person I ended up giving my real number to. And the other guys never texted back after I told them I wasn’t interested, so we’re good on that too. Keep in mind— you cannot use Bluetooth while using the app. I tried it once in my car and it failed. You have to answer directly from your cellphone, there’s isn’t an option to answer from a wireless source. Second thing— glitches. Twice in 2 months (90% success rate) I worked through mis-communications because a text I sent never made it to the guy and a text he sent me I never received. If the text is too long, it won’t go through. Better to send many small texts, not a paragraph. Even better to talk over the phone. Just be aware of this so you don’t jump to conclusions and think the other person is a jerk for not replying or answering in a way that has nothing to do with your last response.
    more
  • Almost as good as text messaging Sep 17, 2017

    By ksmm
    This service works almost as well as the texting service provided by your cellular phone company. And it has much more compatibility than Google Voice; it works with most services that I've tried (though a few will still reject any VoIP number). And it can receive MMS/picture messages and send them too (for a fee). The app, on the other hand, has a few rough edges. Notably, trying to position the insert cursor, doesn't show you the text as you move, leaving you to guess where the cursor will land. Also, renewal reminders are hit or miss. Sometimes you'll get reminded that your burner is about to expire; sometimes you won't. And even when it works, it may only give you an hour or two advance warning. Too bad for you if you're busy when that happens. Expired Burners disappear and take your number and all your messages along with them. Also, this app drains your phone battery like nothing I've ever seen. Like streaming video. Like continuous GPS navigation. Even if you're idle waiting for texts to appear, your battery will die quickly. It makes me suspicious about what the app is doing behind the scenes. Other than that, the service is great for times that you don't want to use your permanent, identifiable cellular phone number. And it's reasonably priced.
    more
  • Works as intended Oct 13, 2017

    By bradleygt0226
    It does exactly what it’s supposed to. The only downside is not being able to set a different ringtone for the burner line, and still show the caller’s incoming phone number at the same time. Currently you have to set Burner to display YOUR own burner number as the incoming phone number when someone calls that line. You save your burner number into your phone’s contact list and set a separate ringtone for that phone number. However, since the caller ID shows your burner number, you can’t screen who’s calling you that way. It will display the caller’s phone number in your call history so you still have access to the number after the call. Overall good app though and I was even able to get a local area which I was unable to do through even google voice.
    more
  • Feb 8, 2021

    By Michael Courter
    Edit: Support was quick to contact me and give a satisfactory response. This error will be temporary, and everything else about the app works great. Original review: App will not open while connected to VPN.
  • Six hotdogs eight buns Jan 13, 2018

    By mr. parking lot
    In the same way that it doesn’t make sense how there’s different numbers of buns then there are hot dogs in the grocery store, the same here with the number of credits that they sell in packs versus how much the different services costing credits so you always end up like just one or two credits short with you change from the last purchase. On top of that the subscription system I’m not sure if this is an Apple thing or an app thing but There certainly problems when it will either tell you that the purchase was successful or tell you it was unsuccessful because you arty have a subscription but that I would never let me make a number from that credit and repeated out reach to customer service field in them Knowledge Ing in the problem at all
    more
  • Feb 18, 2021

    By Ryan Malaluan
    I've been using app for over a year. It has been working really well with zero issues. Lately I've been missing calls. The call comes in with no ringing and I will see a missed call notification. Some of text message will not load the image being sent.
    more
  • Feb 19, 2021

    By Devon van der Maat
    It was pretty easy enough to set up, and it served its purpose... but I can't open the app anymore. Well. I can tap on it and open it, but it's stuck on the loading screen, and it will do this seeming endlessly. Possibly just a me thing, no idea what everyone else is getting,
    more
  • Jan 17, 2021

    By Eyev Dastorm
    Was working great fir awhile. Now it won't answer calls. I have to wait, then call person back. When I tap the incoming call box, it ends the call... Really frustrating!
  • Not fully accessible for those who suffer with blindness. Feb 4, 2020

    By MD Weigman
    The Burner App is unfortunately not fully accessible to those who suffer with blindness and use the built-in screen-reader Voiceover on iOS devices such as IPhone or iPad. Specifically, when attempting to delete the call or text messaging logs, the screen-reading software will announce that the action of deleting call or text logs has been performed. However, the logs of the calls and messages are still there. I simply am not interested in using an app that is not fully accessible to me even though I enjoy the app for the most part. It is unfortunate that this app has not been designed with the idea of inclusiveness in mind. I will be canceling my account.
    more
  • Mostly good Apr 24, 2020

    By Cheesiestchew21
    I’m an assistant principal and I am using this as a second line now that I have to call students and parents from home during Covid-19. One year I made the mistake of calling from my cell phone and parents would call and text me all the time. Even though I could block my number I often get voice mail and needed a number to call back. The only downside is that parents have hung up before I can get to the call because a voice says “your call will start in one minute”. Not sure if there is a solution to that but I had better luck texting the parent. I paid for the one line subscription but I’m not sure I’ll keep it past the month.
    more
  • Feb 9, 2021

    By R. Flanagan
    *Testing. So far it is just ok. Free trial time. **Does this app run off wifi, your phone service, or mobile data? It doesn't clearly state this. ***So far I love the concept and what the app can do. I also got to choose my own number. It is so slow sending txts and loading conversations. I am weary of this app so far...
    more
  • Feb 9, 2021

    By Lisa Bolander
    keep getting error messages that contacts cant load even though they are loaded and app not "locking" since last update. Have emailed support multiple times about no sound or visual notifications, no sound in voice-mail, and ringer is silent even though not set to be. 😡
    more
  • Great Concept - Unreliable Feb 16, 2019

    By MrWufz
    Love the idea for this app. I sell things on Craigslist and using my actual # was getting me added to massive SMS spam groups. Worked great the first month. Just renewed and notifications stopped working. Only other thing that changed was update the other day to 12.1.4. Sometimes I'll get notified of texts, sometimes I won't. Even when I do, upon opening the conversation, the app hasn't updated with the text (even if it was present in the notification)! The only way I can see it in those instances is to force-close and reopen the conversation. Other times, I never get a notification and when I go back to check, the other person texted me what seems like hours ago. It only shows me the last time I sent a message, so I'm not sure. This needs to be fixed. I won't be renewing this month if it's not. Also, there should be a time stamp on every message. Either via pulling to the side like in Messages or long/3d-touching a message.
    more
  • Jan 11, 2021

    By Gretchen Schira
    This app worked fine until about one week after installing the app, it would simply beep and end the call immediately after it dialed. Instead of ringing, it would beep and hang up my call. I tried to fix this by logining in and re-logging back in. However, the verification (my number) step failed by spinning indefinitely, never sending the verification code; even rebooting the phone would not help.
    more
  • Jan 22, 2021

    By Synical
    I gave this app 5 minutes to impress me. With it coming at a cost, its basically useless. There are other apps to use that have a higher quality and are free. Apart from a nice ui, thats all I can really say. Calls are always laggy, messages wait upon hours to send, in short don't waste your money, go buy a coffee.
    more
  • Very confusing termination of account. Apr 26, 2020

    By GUYINTAMPAFL
    I went to send a text and the app said. “Every once in a while we have to confirm your phone number” , It doesn’t say if they want your burner, or actual number. I tried one, then the other. Both times it said they weren’t able to send the verification text because my phone needs me to update international call settings to an approved country? No info was given how to do this. I sent a really rude email to them. Very rude. Everything instantly makes me angry being locked at home. Anyway, I get a email saying activity on my account violates their terms of service and my account is cancelled and to email their legal Dept if I want more information? I sent replaced and asked, “what are you taking about??”. Rec reply that said legal handles all terminations and to email them. I guess if your curse at them via email they will cancel your service. On to the next app I guess. I was reading reviews and someone mentioned using their burner number for Craigslist or something. I’m not sure, but about 30 min before they cancelled my account, I used the burner number as contact for a online credit account application. I used it because I don’t want 500 calls from telemarketers. I’m not sure, but maybe they don’t allow that? But how would they know anything about me giving it to credit application?? It’s strange.
    more
  • Horrible, Spam experience! May 29, 2019

    By bnwing
    This has been the most horrible experience! I signed up for a burner number, & downloaded this app, to advertise a truck I have for sale. In the past 2-1/2 days, I have received over a dozen spam text messages & at least 73 spam phone calls! Day & night! All routed through the app & sent to my regular phone number. The service is calling random people & then calling my line, with those random people’s numbers showing up. When I answer, the confused people are asking me who I am, why I called them, etc. But, they “called” me! On some of the calls I don’t answer, I tried calling back to follow up & it was the same thing... They had never called me & had no clue what was going on, even though their numbers were showing up as missed calls. So, I said “forget this nonsense!” & I logged out of the account, then deleted the app. But, STILL, I kept receiving the automated spam calls! I finally had to just block the “burner” number that I was given so I wouldn’t keep having to deal with this nonsense! It’s been insane! This will be the last time I ever use this! How do I disconnect my line completely from this burner number???
    more
  • Terrible customer service! Jul 16, 2018

    By bohotechie
    I have now been waiting almost 36 hours for a response from the Burner team, after sending at least 3 messages to their support email. I have had an auto-renewing line for more than six months. I recently changed the number (for the first time) and their system automatically burned it (deleting all the text messages at the same time???!!!) three days before it was set to renew? When I received an alert that my number was set to burn, I contacted support, expressing my confusion—after all, my subscription was paid. They eventually replied, asking for my number. I immediately answered. When I got another alert, I wrote again. And again. Nothing! No response! Then I received an alert that my number had been burned and all messages deleted! I wrote to Burner again, and that was Saturday afternoon. It is now after 11am on Monday and I have had no response from the company. That is not acceptable support and I am very displeased. Mind you, they still have my money and I fully expect to be changed again in two days. Use this service at your own risk and copy everything immediately. :(
    more
  • Feb 10, 2021

    By Mr Evg
    I've been using this app for a long time and I've never had a problem until recently: - I will sometimes get a call and the phone doesn't ring - It will tell me im "offline" when im not really offline - When I try to call sometimes it will not ring the call or it will drop the call - When I'm in the middle of a call, it will hang up and not let me call back until I reset my phone - Tell me to update my phone when im using the latest software they are asking me to use
    more
  • Jan 13, 2021

    By Derrick Manor
    Very buggy. If you need to change your phone number, you'll have to delete and renew subscription. A real pain. I had to do this and stopped being able to receive calls. Support responds, but nothing gets fixed. Looking for another app now. They have an obvious issue with Google Play as their auto billing doesn't work.
    more

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