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JRNY®

JRNY®

Nautilus, Inc

MEET THE JRNY® Digital Fitness Platform. Personalized fitness, just for you.

4.3 Ratings 6K+ Reviews 10K+ Downloads

Ratings & Reviews

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  • img Community

    Save your money... application is garbage May 22, 2021

    By Colin Noel
    It tell's me I need to update my console every time I connect, I've updated it countless times... no, sorry not paying $300 for a new console...why not fix the software? Obviously won't be subscribing....
  • Thanks for screwing up the app Oct 31, 2019

    By former happy customer 22
    Well it was a great app until the update. The update no longer allows you to adjust the time slider on the custom workout. It allows me a max of 14 minutes when before it allowed me to adjust the workout all the way up to 30 minutes. If you try to adjust past 14 minutes it tells you to “ work out more to obtain longer workouts “. Well that would be ok if I was just starting out but I’ve had my machine for over a year and I do a minimum of 25 minutes. Please fix this ASAP. !!!!
  • Sep 27, 2021

    By Deanna Williams
    The app works great, but very limited programs so does it does get kind of boring. Can see different places with the virtual places, which is nice. But it is the same few workouts within each program time frame. Would be nice to have more, varied workout programs within 'time'. I try to squeak in 15 minutes or 18 minutes and 'just right'gives me 3 workout options for my Max Trainer... manual, stairs, and usually 1 or 2 others... gets a bit mundane
  • It’s the little stuff Sep 29, 2021

    By StartAt42
    While I can appreciate the time and effort that has gone into revamping the application, I’m disappointed that little things seem to be missing from the experience. For example, take something as simple as saving preferences. Each time I log into the app and look at the personal recommendations I have to change the duration and difficulty fields. I would prefer to be able to save that as a default. I literally have to click a button that says Save for that session, but have to do that each time I use the app. I’m also curious what changes were made to the adaptive workout recommendations. Prior to the revamp of the application a number of months ago it seemed like the recommendation was a better fit than the workouts that are now being proposed. This may simply be that I don’t understand how to use the new app fully, but I have yet to see any training videos from Bowflex on how to get the most of the application. Along those lines you have a section titled programs. Are those actually programs? Or are they simply workout videos in a different section of the application? Like others have mentioned, it’s a decent price we pay for the subscription. I’m not sure I’ll renew if little things like preferences and how-to’s aren’t part of the package.
  • M7U and Max Intelligence app Oct 3, 2019

    By Gasfrog
    All in all I am still new to using the M7 and brand new to using Max Intelligence app. As far as the workout the M7 provides, the different levels and programs, thats AWESOME, I couldn’t even imagine a pro athlete wouldn't get a tough workout on this machine. The machine is smooth although it has just developed a slight tick on one side, maybe due to leveling, not sure. As far as sound I dont find it to be that loud, obviously if your going 100mph it will be loud. I would compare the sound to a rowing machine, its all subjective. I do have 2 pet peeves with the upgrade. First, the machine console turns off while using the app, I feel like it should stay on, mirror the data on the app or at least be given a choice of keeping console on or off. Second is on the upgrade they took away the second set of resistance level buttons on the upper handles, why? Those two things arent too big of a deal, well maybe the upper buttons. So far as the app is concerned it works well, I havent used it long enough to give an honest review but only time will tell.
  • Buggy and loses past data Nov 5, 2019

    By ssquaredh
    This app was automatically “upgraded” without my involvement. The first thing I noticed was that the calories/minute scale only went from 0-30 compared to 0-100 in the previous version. The next thing I noticed was that Max was only giving me about 2/3 of the calorie burn that I had been getting for the past months. The next thing I noticed is that, even though I was staying at the top of the calorie burning scale for every interval, after I finished the recorded and saved data showed me well below the burn for each interval which could explain the lower calorie count. Also, you apparently can only take the Fitness Assessment one time. The only way I can see to burn the same calories is to way overdo each interval until Max finally catches up. Too bad. I really liked the old version and I wish I could revert.
  • Sep 20, 2021

    By J Keene
    Love this app! Very comparable to the high end super expensive competitor for a fraction of the price. Tons of workouts that challenge you.
  • Velocore and JRNY app Mar 6, 2021

    By glammax8
    I love the Velocore bike. The lean feature is great. The JRNY app is okay but could use some work. The instructors are good but adding some music to the videos (instead of Bowflex radio) would improve the experience as would adding that studio feel. The workouts are good but some are like they’re working out in their living room. I knew I would have to have a subscription to use the Peloton but I didn’t know that either Velocore which was one of the biggest factors when I decided to buy this bike over Peloton. You also can’t use just the app on a non Bowflex machine. Would love to use it with my non Bowflex treadmill like you can with a Peloton digital subscription but it’s not possible. If Bowflex is going to try to compete with Peloton, this app needs work.
  • Love my Max Trainer- app needs a little more. May 8, 2019

    By Rigorouslogik
    First off I love my Max Trainer M5U!! I just wish the the app paid subscription adjusted the speed and resistance based on previous workouts. I also wish it connected to my Apple health. My only complaint is the calories burned seems really low. My last workout for 9 min and showed 29 calories, while using my Apple Watch it showed 89 calories for the same workout. I would think it would be closer and it’s a pain to remember to start my watch since it don’t sync to Apple health. I also noticed a few people having trouble with the GR strap connecting. Mine (arm band) does not connect to my machine even though blue tooth is on, but connects to the Max app on my phone without any issue. Other then that great machine and a good app!
  • Oct 8, 2021

    By Nora Murray
    Just finished 2nd workout. So far so good. Both were challenging and I like being able to pick my music for the video.
  • Thanks for screwing up the app Oct 31, 2019

    By former happy customer 22
    Well it was a great app until the update. The update no longer allows you to adjust the time slider on the custom workout. It allows me a max of 14 minutes when before it allowed me to adjust the workout all the way up to 30 minutes. If you try to adjust past 14 minutes it tells you to “ work out more to obtain longer workouts “. Well that would be ok if I was just starting out but I’ve had my machine for over a year and I do a minimum of 25 minutes. Please fix this ASAP. !!!!
  • Sep 27, 2021

    By Deanna Williams
    The app works great, but very limited programs so does it does get kind of boring. Can see different places with the virtual places, which is nice. But it is the same few workouts within each program time frame. Would be nice to have more, varied workout programs within 'time'. I try to squeak in 15 minutes or 18 minutes and 'just right'gives me 3 workout options for my Max Trainer... manual, stairs, and usually 1 or 2 others... gets a bit mundane
  • It’s the little stuff Sep 29, 2021

    By StartAt42
    While I can appreciate the time and effort that has gone into revamping the application, I’m disappointed that little things seem to be missing from the experience. For example, take something as simple as saving preferences. Each time I log into the app and look at the personal recommendations I have to change the duration and difficulty fields. I would prefer to be able to save that as a default. I literally have to click a button that says Save for that session, but have to do that each time I use the app. I’m also curious what changes were made to the adaptive workout recommendations. Prior to the revamp of the application a number of months ago it seemed like the recommendation was a better fit than the workouts that are now being proposed. This may simply be that I don’t understand how to use the new app fully, but I have yet to see any training videos from Bowflex on how to get the most of the application. Along those lines you have a section titled programs. Are those actually programs? Or are they simply workout videos in a different section of the application? Like others have mentioned, it’s a decent price we pay for the subscription. I’m not sure I’ll renew if little things like preferences and how-to’s aren’t part of the package.
  • M7U and Max Intelligence app Oct 3, 2019

    By Gasfrog
    All in all I am still new to using the M7 and brand new to using Max Intelligence app. As far as the workout the M7 provides, the different levels and programs, thats AWESOME, I couldn’t even imagine a pro athlete wouldn't get a tough workout on this machine. The machine is smooth although it has just developed a slight tick on one side, maybe due to leveling, not sure. As far as sound I dont find it to be that loud, obviously if your going 100mph it will be loud. I would compare the sound to a rowing machine, its all subjective. I do have 2 pet peeves with the upgrade. First, the machine console turns off while using the app, I feel like it should stay on, mirror the data on the app or at least be given a choice of keeping console on or off. Second is on the upgrade they took away the second set of resistance level buttons on the upper handles, why? Those two things arent too big of a deal, well maybe the upper buttons. So far as the app is concerned it works well, I havent used it long enough to give an honest review but only time will tell.
  • Buggy and loses past data Nov 5, 2019

    By ssquaredh
    This app was automatically “upgraded” without my involvement. The first thing I noticed was that the calories/minute scale only went from 0-30 compared to 0-100 in the previous version. The next thing I noticed was that Max was only giving me about 2/3 of the calorie burn that I had been getting for the past months. The next thing I noticed is that, even though I was staying at the top of the calorie burning scale for every interval, after I finished the recorded and saved data showed me well below the burn for each interval which could explain the lower calorie count. Also, you apparently can only take the Fitness Assessment one time. The only way I can see to burn the same calories is to way overdo each interval until Max finally catches up. Too bad. I really liked the old version and I wish I could revert.
  • Sep 20, 2021

    By J Keene
    Love this app! Very comparable to the high end super expensive competitor for a fraction of the price. Tons of workouts that challenge you.
  • Velocore and JRNY app Mar 6, 2021

    By glammax8
    I love the Velocore bike. The lean feature is great. The JRNY app is okay but could use some work. The instructors are good but adding some music to the videos (instead of Bowflex radio) would improve the experience as would adding that studio feel. The workouts are good but some are like they’re working out in their living room. I knew I would have to have a subscription to use the Peloton but I didn’t know that either Velocore which was one of the biggest factors when I decided to buy this bike over Peloton. You also can’t use just the app on a non Bowflex machine. Would love to use it with my non Bowflex treadmill like you can with a Peloton digital subscription but it’s not possible. If Bowflex is going to try to compete with Peloton, this app needs work.
  • Love my Max Trainer- app needs a little more. May 8, 2019

    By Rigorouslogik
    First off I love my Max Trainer M5U!! I just wish the the app paid subscription adjusted the speed and resistance based on previous workouts. I also wish it connected to my Apple health. My only complaint is the calories burned seems really low. My last workout for 9 min and showed 29 calories, while using my Apple Watch it showed 89 calories for the same workout. I would think it would be closer and it’s a pain to remember to start my watch since it don’t sync to Apple health. I also noticed a few people having trouble with the GR strap connecting. Mine (arm band) does not connect to my machine even though blue tooth is on, but connects to the Max app on my phone without any issue. Other then that great machine and a good app!
  • Oct 8, 2021

    By Nora Murray
    Just finished 2nd workout. So far so good. Both were challenging and I like being able to pick my music for the video.
  • Sep 28, 2021

    By yvonne matute
    works great with my Schwinn IC4. I do wish it sent data to fitbit and strava. I also wish you could play your own Spotify Playlist with the outdoor rides.
  • img Community

    Save your money... application is garbage May 22, 2021

    By Colin Noel
    It tell's me I need to update my console every time I connect, I've updated it countless times... no, sorry not paying $300 for a new console...why not fix the software? Obviously won't be subscribing....
  • Oct 4, 2021

    By Lisa Taranoff
    I have this app free for 6 months with my bowflex bike, but I don't think I'll buy it after the free trial is over. For the price it has very limited options, on various programs the instructor is not in sync with the program (by up to 4 mins) and I have to shut off the instructions which makes it impossible to know when to stand, increase resistance, or rpm. The kilometres reading changes from when you finished the workout vs the workout complete screen. Wish it had metrics to track progress.
  • Oct 6, 2021

    By Marlin Rinehart
    Bowflex really screwed us on this. In their hasty desire to join the monthly service provider market they have created the Worst App Experience ever. Hangs on loading due to corrupted profile transfer from previous software. No way to correct profile online. Can't create new profile because of hardware device limitations. Have to call 1800 number to correct and wait on hold and still not have the issue resolved? What century are we in?
  • Paid $150 for this app and I’m on my third bug that leaves me without use for at least a week Sep 30, 2020

    By Bulldog Baker
    This is the most infuriating app I’ve ever bought. When it works I love it but I’m in my 6th month of using it and have had major 3 bugs that keep me from using my premium feature for at least a week. The app is currently telling me that I don’t have a subscription but my iTunes account proves otherwise. If I could get help with these issues immediately I wouldn’t be so harsh to give a one star review. Every time I reach out to Jrny customer support I don’t hear back for weeks. After the 3 day sla, I will reach out to Bowflex customer service and the issue is usually get resolved within a week. The funny thing is that Jrny must not know that because they will respond to my open ticket weeks later apologizing for the delay but not addressing the issue. I love my Bowflex so much that I was deciding between the Bowflex bike and a peloton for Christmas but after the issues I’ve had with the actual app subscription, there is no way I will choose Bowflex over peloton now. I also have a subscription to the peloton suite of classes through my gym and have not had a single issue for well over a year. Jrny needs to get it together, especially if they are looking to take some of peloton’s customers.
  • Sep 24, 2021

    By Julia Gerritsen
    It is telling me there are too many profiles on the machine. I have reset the machine downloaded, and Uninstaller and downloaded again. Not connecting to machine as apparently the user profiles are full. This machine is too expensive if you cannot use all the features!!!
  • Too much missing for $20mo Jan 23, 2021

    By RapidStrikes
    1) No uses for treadmill speakers- Radio is great but does not play on treadmill speakers. Same with trainer and social sessions. Speakers only work with direct connect devices, not bluetooth only offered through the app. 2) No outside app workouts tracked or recorded - If you bluetooth connect app to treadmill then initiate your workout on the treadmill instead of the app, it will not be tracked or show up on your journal. Also, if you want to manually track an outdoor run, weights, or gym time, nada. Just app initiated sessions are tracked. 3) Where is the walking scenery and music for those days you just want to stroll the legs? This is in other treadmill apps but not jrny. 4) $20 per month or $150 annually. For what exactly? The functionality offered does not justify the app expense that was marketed as included with the treadmill. Really, no free features with the purchase of the equipment? App should be included with purchase and offer in app purchases for customization with journal included at a minimum. 5) Worst of all, privacy practices using health data has not been shared with Apple and of you read the agreements, not good. You are paying this company to market and share your date with third parties. Typically, a privacy policy like this warrants a free app.
  • Sep 25, 2021

    By Jeremy Anderson
    Bowflex should be completely embarrassed by this app. A piece of machinery as expensive as the "Max Trainer" should be so much more responsive. It disconnects Bluetooth right in the middle of your workouts. Not to mention the fact that they then want you to give them more money to keep most of the app's capabilities. Pathetic.
  • Aug 1, 2021

    By Matt Smith
    Hit and miss. Still seeing the issue of workout coaching audio not syncing with the ride so the audio coaching is done in 2min when the ride is 20. This makes the adaptive workouts almost unusable. There is a video tutorial right in the app that shows that you can log into the popular 3rd party streaming apps (Big red N logo) and stream and see your ride data at the same time. This feature however seems to have been removed so it's like false advertising of a feature that doesn't exist.
  • Continuously Disappointed Nov 17, 2019

    By azphotomatt
    This app has continued to disappoint, in my opinion, starting with the MaxTrainer app it replaced. I have a M6 and bought into the subscription. The “custom workouts” definitely don’t live up to the hype as they are really just the same thing over and over again. I can get more variety just doing the built in workouts on the machine itself. There is still no synchronization between the app and things like Apple Health and MyFitnessPal, so your data just lives in its own little world and you can’t do anything with it. Weird, when a simple app like the SelectTech app can send data to Apple Health. Bowflex/Nautilus continues to say “we’re working on getting the app connected ,” but now they’ve come out with this new app and still... no synchronization method. Music included is the same stuff over and over again as well. This is such a rudimentary app that I can’t understand all the 4+ ratings. With the excellent equipment and surrounding hype that comes with the Bowflex brand, the app just feels like more of an afterthought to me.
  • Sep 26, 2021

    By Dewayne Hodges
    I got this FREE with my new indoor bike. I only wanted to use it for the ability to travel the world using my tablet while cycling. Every time i try and choose a destination it crashes the app. the music part works but i like my own workout music so its not worth it. really disappointed.
  • img Community

    Save your money... application is garbage May 22, 2021

    By Colin Noel
    It tell's me I need to update my console every time I connect, I've updated it countless times... no, sorry not paying $300 for a new console...why not fix the software? Obviously won't be subscribing....

No reviews available

  • Thanks for screwing up the app Oct 31, 2019

    By former happy customer 22
    Well it was a great app until the update. The update no longer allows you to adjust the time slider on the custom workout. It allows me a max of 14 minutes when before it allowed me to adjust the workout all the way up to 30 minutes. If you try to adjust past 14 minutes it tells you to “ work out more to obtain longer workouts “. Well that would be ok if I was just starting out but I’ve had my machine for over a year and I do a minimum of 25 minutes. Please fix this ASAP. !!!!
  • Sep 20, 2021

    By J Keene
    Love this app! Very comparable to the high end super expensive competitor for a fraction of the price. Tons of workouts that challenge you.
  • Buggy and loses past data Nov 5, 2019

    By ssquaredh
    This app was automatically “upgraded” without my involvement. The first thing I noticed was that the calories/minute scale only went from 0-30 compared to 0-100 in the previous version. The next thing I noticed was that Max was only giving me about 2/3 of the calorie burn that I had been getting for the past months. The next thing I noticed is that, even though I was staying at the top of the calorie burning scale for every interval, after I finished the recorded and saved data showed me well below the burn for each interval which could explain the lower calorie count. Also, you apparently can only take the Fitness Assessment one time. The only way I can see to burn the same calories is to way overdo each interval until Max finally catches up. Too bad. I really liked the old version and I wish I could revert.
  • Oct 8, 2021

    By Nora Murray
    Just finished 2nd workout. So far so good. Both were challenging and I like being able to pick my music for the video.
  • Sep 28, 2021

    By yvonne matute
    works great with my Schwinn IC4. I do wish it sent data to fitbit and strava. I also wish you could play your own Spotify Playlist with the outdoor rides.
  • Sep 27, 2021

    By Deanna Williams
    The app works great, but very limited programs so does it does get kind of boring. Can see different places with the virtual places, which is nice. But it is the same few workouts within each program time frame. Would be nice to have more, varied workout programs within 'time'. I try to squeak in 15 minutes or 18 minutes and 'just right'gives me 3 workout options for my Max Trainer... manual, stairs, and usually 1 or 2 others... gets a bit mundane
  • It’s the little stuff Sep 29, 2021

    By StartAt42
    While I can appreciate the time and effort that has gone into revamping the application, I’m disappointed that little things seem to be missing from the experience. For example, take something as simple as saving preferences. Each time I log into the app and look at the personal recommendations I have to change the duration and difficulty fields. I would prefer to be able to save that as a default. I literally have to click a button that says Save for that session, but have to do that each time I use the app. I’m also curious what changes were made to the adaptive workout recommendations. Prior to the revamp of the application a number of months ago it seemed like the recommendation was a better fit than the workouts that are now being proposed. This may simply be that I don’t understand how to use the new app fully, but I have yet to see any training videos from Bowflex on how to get the most of the application. Along those lines you have a section titled programs. Are those actually programs? Or are they simply workout videos in a different section of the application? Like others have mentioned, it’s a decent price we pay for the subscription. I’m not sure I’ll renew if little things like preferences and how-to’s aren’t part of the package.
  • M7U and Max Intelligence app Oct 3, 2019

    By Gasfrog
    All in all I am still new to using the M7 and brand new to using Max Intelligence app. As far as the workout the M7 provides, the different levels and programs, thats AWESOME, I couldn’t even imagine a pro athlete wouldn't get a tough workout on this machine. The machine is smooth although it has just developed a slight tick on one side, maybe due to leveling, not sure. As far as sound I dont find it to be that loud, obviously if your going 100mph it will be loud. I would compare the sound to a rowing machine, its all subjective. I do have 2 pet peeves with the upgrade. First, the machine console turns off while using the app, I feel like it should stay on, mirror the data on the app or at least be given a choice of keeping console on or off. Second is on the upgrade they took away the second set of resistance level buttons on the upper handles, why? Those two things arent too big of a deal, well maybe the upper buttons. So far as the app is concerned it works well, I havent used it long enough to give an honest review but only time will tell.
  • Velocore and JRNY app Mar 6, 2021

    By glammax8
    I love the Velocore bike. The lean feature is great. The JRNY app is okay but could use some work. The instructors are good but adding some music to the videos (instead of Bowflex radio) would improve the experience as would adding that studio feel. The workouts are good but some are like they’re working out in their living room. I knew I would have to have a subscription to use the Peloton but I didn’t know that either Velocore which was one of the biggest factors when I decided to buy this bike over Peloton. You also can’t use just the app on a non Bowflex machine. Would love to use it with my non Bowflex treadmill like you can with a Peloton digital subscription but it’s not possible. If Bowflex is going to try to compete with Peloton, this app needs work.
  • Love my Max Trainer- app needs a little more. May 8, 2019

    By Rigorouslogik
    First off I love my Max Trainer M5U!! I just wish the the app paid subscription adjusted the speed and resistance based on previous workouts. I also wish it connected to my Apple health. My only complaint is the calories burned seems really low. My last workout for 9 min and showed 29 calories, while using my Apple Watch it showed 89 calories for the same workout. I would think it would be closer and it’s a pain to remember to start my watch since it don’t sync to Apple health. I also noticed a few people having trouble with the GR strap connecting. Mine (arm band) does not connect to my machine even though blue tooth is on, but connects to the Max app on my phone without any issue. Other then that great machine and a good app!
  • Only sort of works Feb 10, 2021

    By pattera5
    Because I have a VeloCore cycle, the functionality of this app is purposefully limited, and that is fine. However the functionality I expect is at best quirky. I can view my workouts, as expected, but often several of the metrics, like average heart rate, do not match the same on the VeloCore console. Only the most recent workout is synced to Apple health, and will be removed and replaced by a more recent one. This makes any fitness tracking in Apple health worthless. Bowflex really needs to work on the Apple health integration, it’s the only way to get fitness data out of the JRNY walled garden. The difference in metrics is annoying, but usually not large enough to lose sleep over.
  • Oct 4, 2021

    By Lisa Taranoff
    I have this app free for 6 months with my bowflex bike, but I don't think I'll buy it after the free trial is over. For the price it has very limited options, on various programs the instructor is not in sync with the program (by up to 4 mins) and I have to shut off the instructions which makes it impossible to know when to stand, increase resistance, or rpm. The kilometres reading changes from when you finished the workout vs the workout complete screen. Wish it had metrics to track progress.
  • Aug 1, 2021

    By Matt Smith
    Hit and miss. Still seeing the issue of workout coaching audio not syncing with the ride so the audio coaching is done in 2min when the ride is 20. This makes the adaptive workouts almost unusable. There is a video tutorial right in the app that shows that you can log into the popular 3rd party streaming apps (Big red N logo) and stream and see your ride data at the same time. This feature however seems to have been removed so it's like false advertising of a feature that doesn't exist.
  • Continuously Disappointed Nov 17, 2019

    By azphotomatt
    This app has continued to disappoint, in my opinion, starting with the MaxTrainer app it replaced. I have a M6 and bought into the subscription. The “custom workouts” definitely don’t live up to the hype as they are really just the same thing over and over again. I can get more variety just doing the built in workouts on the machine itself. There is still no synchronization between the app and things like Apple Health and MyFitnessPal, so your data just lives in its own little world and you can’t do anything with it. Weird, when a simple app like the SelectTech app can send data to Apple Health. Bowflex/Nautilus continues to say “we’re working on getting the app connected ,” but now they’ve come out with this new app and still... no synchronization method. Music included is the same stuff over and over again as well. This is such a rudimentary app that I can’t understand all the 4+ ratings. With the excellent equipment and surrounding hype that comes with the Bowflex brand, the app just feels like more of an afterthought to me.
  • Sep 26, 2021

    By Dewayne Hodges
    I got this FREE with my new indoor bike. I only wanted to use it for the ability to travel the world using my tablet while cycling. Every time i try and choose a destination it crashes the app. the music part works but i like my own workout music so its not worth it. really disappointed.
  • Change is hard but this is nuts Feb 11, 2021

    By amoore101
    I am going into my third year on my Bowflex M5u without issue really. I’m on my second year of the subscription. I am a regular user 3 to 5 times per week. I enjoyed the symmetrical interval training where I could select the amount of time I wanted to spend on the machine along with the intensity using the app. Mostly I would exercise 17 minutes with moderate intensity while listening to the app music.I’m down inches so I know the machine works. The most recent upgrade February 7 is a disaster. There is no 17 minutes setting anywhere in the application. I have turned off the trainer voice. I have a membership to the YMCA and if I wanted to be part of a larger group exercise I would attend. The calorie burn scale is completely beyond my abilities now. Also, the app seems to be running slower than prior to the upgrade. I’ve had really good luck with the machine itself but please offer the same features we enjoyed prior to February 7. Perhaps even a fully manual setting which would allow us to go back to the former application— JUST LIKE IT WAS!! Let me have my workout back that made me feel great going into my day! If you’re considering JRNy hold off maybe until they give us something that matches our needs and not that’s chasing the at home market. Allen
  • Nice look, that’s about it Feb 21, 2021

    By barrelmaker72
    I’ve been using this app with my max trainer for six months, and was hoping that there would be an update. Well there was an update and it’s worse than it was before. The interface on the previous version was fine, just needed a few tweaks. The new design is nice, but they’ve removed some Features they we liked. Now you it’s not as fun to use. I wish that they would consult the consumers when overhauling an app or at least make the Max Trainer compatible with other apps. Taken away the custom workouts so now you only get to choose between 4 interval workouts vs multiple ones you could choose from in custom workouts. Decent app, but for the price for subscription. You’d think it’d be better.
  • Sep 8, 2021

    By Moreli Alama
    Just signed on with m8. Seems like the app crashes trying to start session at times. Says Bluetooth lost or Bluetooth connection failed. Restarted tablet and m8 and it seems to be hit and miss. Thoughts?
  • img Community

    Save your money... application is garbage May 22, 2021

    By Colin Noel
    It tell's me I need to update my console every time I connect, I've updated it countless times... no, sorry not paying $300 for a new console...why not fix the software? Obviously won't be subscribing....
  • Oct 6, 2021

    By Marlin Rinehart
    Bowflex really screwed us on this. In their hasty desire to join the monthly service provider market they have created the Worst App Experience ever. Hangs on loading due to corrupted profile transfer from previous software. No way to correct profile online. Can't create new profile because of hardware device limitations. Have to call 1800 number to correct and wait on hold and still not have the issue resolved? What century are we in?
  • Paid $150 for this app and I’m on my third bug that leaves me without use for at least a week Sep 30, 2020

    By Bulldog Baker
    This is the most infuriating app I’ve ever bought. When it works I love it but I’m in my 6th month of using it and have had major 3 bugs that keep me from using my premium feature for at least a week. The app is currently telling me that I don’t have a subscription but my iTunes account proves otherwise. If I could get help with these issues immediately I wouldn’t be so harsh to give a one star review. Every time I reach out to Jrny customer support I don’t hear back for weeks. After the 3 day sla, I will reach out to Bowflex customer service and the issue is usually get resolved within a week. The funny thing is that Jrny must not know that because they will respond to my open ticket weeks later apologizing for the delay but not addressing the issue. I love my Bowflex so much that I was deciding between the Bowflex bike and a peloton for Christmas but after the issues I’ve had with the actual app subscription, there is no way I will choose Bowflex over peloton now. I also have a subscription to the peloton suite of classes through my gym and have not had a single issue for well over a year. Jrny needs to get it together, especially if they are looking to take some of peloton’s customers.
  • Sep 24, 2021

    By Julia Gerritsen
    It is telling me there are too many profiles on the machine. I have reset the machine downloaded, and Uninstaller and downloaded again. Not connecting to machine as apparently the user profiles are full. This machine is too expensive if you cannot use all the features!!!
  • Too much missing for $20mo Jan 23, 2021

    By RapidStrikes
    1) No uses for treadmill speakers- Radio is great but does not play on treadmill speakers. Same with trainer and social sessions. Speakers only work with direct connect devices, not bluetooth only offered through the app. 2) No outside app workouts tracked or recorded - If you bluetooth connect app to treadmill then initiate your workout on the treadmill instead of the app, it will not be tracked or show up on your journal. Also, if you want to manually track an outdoor run, weights, or gym time, nada. Just app initiated sessions are tracked. 3) Where is the walking scenery and music for those days you just want to stroll the legs? This is in other treadmill apps but not jrny. 4) $20 per month or $150 annually. For what exactly? The functionality offered does not justify the app expense that was marketed as included with the treadmill. Really, no free features with the purchase of the equipment? App should be included with purchase and offer in app purchases for customization with journal included at a minimum. 5) Worst of all, privacy practices using health data has not been shared with Apple and of you read the agreements, not good. You are paying this company to market and share your date with third parties. Typically, a privacy policy like this warrants a free app.
  • Sep 25, 2021

    By Jeremy Anderson
    Bowflex should be completely embarrassed by this app. A piece of machinery as expensive as the "Max Trainer" should be so much more responsive. It disconnects Bluetooth right in the middle of your workouts. Not to mention the fact that they then want you to give them more money to keep most of the app's capabilities. Pathetic.
  • Jul 27, 2021

    By Luc Mcleish
    This is atrocious. Connects less than half the time. Videos are all sped up. I started a 30min ride and after <5mins it pops up workout complete. Absolute garbage and judging from some of the other comments this has been a known issue for months. Avoid this app. It's expensive and is not fit first purpose. They should invent a zero stars option for apps like this
  • I wish zero star was an option. Not what I signed up for. May 22, 2021

    By Netco
    It took several months to work my way up to a 30 minute interval workout. I loved it. It was my time to zone out and get a break. Then they took most of that away, with no manual interval option. Manuel is now just a work out at whatever pace you want. I preferred not having to think about it. They seem to be pushing this adaptive workout. I purchased this and the M8 for INTERVAL. When I reached out to Nautilus/Bowflex, I never really got a straight answer. When I asked for a refund for my subscription, they couldn’t because it was purchased through Apple. Apple says I have to get it from them. I could use other apps like Couch to 5k to get what I want but why should I have to do that? I was about to pull the trigger and purchase the bike, but now I’m selling my M8, deleting the app and getting something else that fits my needs (Peleton?) with customer support that doesn’t take weeks and multiple inquiries to get back to me. Save your time, money and frustration.
  • Sep 6, 2021

    By Antoine Gaudreau Simard
    The app needs a LOT of work, for the price of the subscription and the machines this is unacceptable. If you don't pair during the welcome screen you get errors, the voice sometimes finishes after a few minutes even if the workout isn't done, the resistance level is not changed automatically even though it sounds like it would. There is no sync to google fit.
  • trying to be peloton Feb 5, 2021

    By tacopardee
    I used to recommend that people get a bowflex, I will no longer do this. After a recent update, all the programming related to the app switched to be “subscription” based. This means to use basically any of the workouts on the app, you now need to pay for the subscription. I only used the most basic interval setting on the app to help me log my workouts. Now the app is completely useless unless you pay for the subscription. If I wanted a subscription based service I would have bought a peloton in the first place! Now I have a machine that I paid extra for (compared to other available options) that I believed would have just the basics available on the app (which used to be free). After already buying this equipment they want me to now pay extra to be able to use the app, this is ridiculous! Not a good move, I used to highly recommend bowflex to others, despite the price tag. I no longer think it is worth it. This is a really poor business move.

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