Facebook_pixel
Bose Music

Bose Music

Bose Corporation

An easy-to-use app to control Bose smart products.

4.7 Ratings 112K+ Reviews 1M+ Downloads

Ratings & Reviews

Write a Review
  • Bose QC Headphones Nov 3, 2021

    By Adam Moroney
    These headphones are exactly what I was looking for in sound quality, comfort & noise canceling capabilities! They stay in my ear comfortably when I’m in the field grinding my tail off. Almost nothing can interrupt my music with the noise canceling on 👌🏼. The new update allows you to boost the bass or the treble and that just brought the experience to the next level. Charging on the go is easy and fast. The touch Options are excellent for when you're hands free 🙌🏼 Occasionally I do have a little trouble with the left headphone not connecting but I imagine that can be expected from time to time with any wireless headphones. I did purchase the three-year drop/spill warranty so I’m sure they will take care of me if this becomes an issue in time! These headphones live up to my expectations! Will recommend.
  • Once I finally got connected May 8, 2020

    By RachelK2012
    It’s great! Omg I thought I would never get it to complete setup and recognize the Bose Home 300. I think it was a cord issue...the main power cord. I moved it around a bit and all of a sudden the Bose app is telling me to finalize setup! I finally saw a new screen with all kinds of options! My Alexa music is connected and I can just say “Alexa” and the Bose speaker does what I say. Now if you want to set presets while playing music from Alexa (not sure about other services) you can’t just tap “Set preset” in the app. You have to actually start your music from the app, not speaking telling Alexa to play whatever. But FIRST you have to tap the speaker image in the lower right corner, then select your Bose speaker, go to the music you want to play and you’ll see a “Set Preset” button...go from there. Maybe if it’s bluetoothed, like to play through Apple Music...then you could just press and hold to preset? Haven’t tried that yet. I’m afraid I might mess up the setup I finally completed if I switch to Bluetooth. I see in the latest update that you can now log in through your Apple ID...I haven’t seen that yet or how to change it rather and my app is up to date: 3.3.4. Hm.... I’m just so happy to have it set up and be able to play music and adjust the sound through the app while I’m outside!
  • Jan 12, 2022

    By B. D.
    The app is fairly intuitive but not the greatest. There could be some improvement in navigation. Reach out to me for more details. On a loosely related matter, it would be super nice to be able to go to the previous or next track using a swiping motion on the left earbud just as you can swipe to increase or decrease volume on the right one.
  • Great App but you made a few mistakes Feb 17, 2020

    By Morsel727
    I am an electronics engineer and after fixing several issues with the Soundbar 700 offered my experience for free in further design and development to team personal but was ignored. Now you have released a new version of the app but unfortunately you can no longer add any new gaming consoles because all of the drop down menus are cut and paste from the cable subscriber/provider list. You won't find Sony, Playstation, Xbox, etc listed. I did design, research and testing for a living and for a company like Bose to not vet the app software properly for products I paid @ $2,000 +, then I have to fix my own issues with the non functional arc port is completely unacceptable. I have all the details and documentation of my flow chart troubleshooting steps and notes. Your rep is aware of this along with the email chain of communication. Being ignored when someone is clearly more qualified than any of your support technicians is not very responsible to your customer base or respectful to me. How many people are still having issues that I could have helped? I even offered to help with any product evaluation, to find the flaws because that's what I was paid to do.
  • Jan 17, 2022

    By mike mosc
    So far so good. The app itself is great but it doesn't have customization options like the galaxy wearables app does. For example. I can't put widgets from this app to have different features available. Some things I would ad would be custom charge alerts in settings with widgets to adjust settings and access information from the home screen. But overall a great app.
  • Dec 29, 2021

    By Kevin Goodman
    Sounds great!!! But I'm having trouble with the arc connection, and the optical as well. Might be the tv, I've had Bose my whole life. Always a great option. And the app works as it should. Update, the new Samsung TV firmware was out of date, made the update and the Bose sound bar is working perfect. Sounds even better. Make sure to check for updates.
  • Connectivity problems May 13, 2020

    By Leo_Magg
    Update to my review. Latest app update and firmware update have made connectivity a lot better and the sound issue has been met by adding an equalizer to the app. Those are an improvement, I hope to see in the future a app that can connect to all the soundbars and the Bluetooth speakers and also that setting the noice cancelation to zero will disable the mic so that the wind does not disturb the audio when I’m outside . For some reason the headphones always forget my settings to have NC off I am updating my stars from 1 star to 3 It takes this app forever to find my qc 700 headphones. I have to force close it and try again and again. Bose you have lost my respect and this was my last Bose product in this life time. You used to be cutting edge and Therefore all my devices are Bose but now you are sloppy, releasing crappy software and second class devices. You don’t respond to your customers concerns and wishes. Why do I have to use 1 app for my headphones 1 for my soundbar and another one for my portable speaker.
  • Apple Music And Accessibility Support? Dec 27, 2019

    By Amyceline1820
    I've always been a huge fan of Bose products, their sound is unparalleled, so I was excited to try out the Bose Home Speaker 300. I have yet to receive the product, but am already having some issues with the app itself. First of all, there is absolutely no Apple Music support within the app itself, which is unfortunate as this is a deal breaker for me. I wanted to use this in conjunction with some homepods in other rooms, and the only way to play my Apple Music currently is through Airplay, which I don't understand, as it seems like Apple Music should be an easy enough service to add to the list of available services. More worrisome than this, however is the usability of the app for Voiceover users. I'm blind, and rely ONLY on my screenreader, yet my fiancée, who has partial vision had to scroll through the list of available music services and click on them for me, due to some unlabeled buttons and Voiceover not reading things correctly. I'd like to see these issues properly addressed before fully endorsing this app and product.
  • Dec 27, 2021

    By Big Exhoghead
    Easy to use, can pick my own music. Biggest thing is that you have music when you want it, no hassle. I have had system that was always looking for the speaker and then telling you that you need to check router, I love Bose, so far, pick your phone or tablet up and you have music.
  • Suggestions to developer May 18, 2020

    By chad1289
    A few suggestions to make the app and hardware better. 1. I would like the option to turn off the power-on and power-off chimes. Plus the chimes when it disconnects or connects to Bluetooth devices. If anything, the ability to moderate that decibel level would be helpful. I think the chimes are too loud. 2. In my settings I turned off “background app refresh” for the Bose Music app. I notice when I launch the application it doesn’t connect to the headphones. I need to “swipe up” and completely close the Bose Music app, then re-launch and the headphones will be connected to the app. Sometimes I need to power cycle the headphones too. -I wish the connection between headphones and application were more immediate- 3. Serious bug with changing the noise canceling settings in the app. It won’t let me set the pre-sets appropriately. I would like my noise canceling favorite-presets to be 0,10,0 or 10,0,10. It won’t let me do this pattern. Please fix. 4. I would like to charge the headphones and still use them. Currently the headphones cannot be used while charging. 5. Idea: I have a computer with a usbC port. I would like the option to connect the headphones to the computer via usb-C (male-male cable) so to charge, send audio and even send voice data. This could make them a wonderful business headset. Teams, Skype, Zoom etc. 5. Auto pause music when you take the headphones off.
  • Bose QC Headphones Nov 3, 2021

    By Adam Moroney
    These headphones are exactly what I was looking for in sound quality, comfort & noise canceling capabilities! They stay in my ear comfortably when I’m in the field grinding my tail off. Almost nothing can interrupt my music with the noise canceling on 👌🏼. The new update allows you to boost the bass or the treble and that just brought the experience to the next level. Charging on the go is easy and fast. The touch Options are excellent for when you're hands free 🙌🏼 Occasionally I do have a little trouble with the left headphone not connecting but I imagine that can be expected from time to time with any wireless headphones. I did purchase the three-year drop/spill warranty so I’m sure they will take care of me if this becomes an issue in time! These headphones live up to my expectations! Will recommend.
  • Once I finally got connected May 8, 2020

    By RachelK2012
    It’s great! Omg I thought I would never get it to complete setup and recognize the Bose Home 300. I think it was a cord issue...the main power cord. I moved it around a bit and all of a sudden the Bose app is telling me to finalize setup! I finally saw a new screen with all kinds of options! My Alexa music is connected and I can just say “Alexa” and the Bose speaker does what I say. Now if you want to set presets while playing music from Alexa (not sure about other services) you can’t just tap “Set preset” in the app. You have to actually start your music from the app, not speaking telling Alexa to play whatever. But FIRST you have to tap the speaker image in the lower right corner, then select your Bose speaker, go to the music you want to play and you’ll see a “Set Preset” button...go from there. Maybe if it’s bluetoothed, like to play through Apple Music...then you could just press and hold to preset? Haven’t tried that yet. I’m afraid I might mess up the setup I finally completed if I switch to Bluetooth. I see in the latest update that you can now log in through your Apple ID...I haven’t seen that yet or how to change it rather and my app is up to date: 3.3.4. Hm.... I’m just so happy to have it set up and be able to play music and adjust the sound through the app while I’m outside!
  • Jan 12, 2022

    By B. D.
    The app is fairly intuitive but not the greatest. There could be some improvement in navigation. Reach out to me for more details. On a loosely related matter, it would be super nice to be able to go to the previous or next track using a swiping motion on the left earbud just as you can swipe to increase or decrease volume on the right one.
  • Great App but you made a few mistakes Feb 17, 2020

    By Morsel727
    I am an electronics engineer and after fixing several issues with the Soundbar 700 offered my experience for free in further design and development to team personal but was ignored. Now you have released a new version of the app but unfortunately you can no longer add any new gaming consoles because all of the drop down menus are cut and paste from the cable subscriber/provider list. You won't find Sony, Playstation, Xbox, etc listed. I did design, research and testing for a living and for a company like Bose to not vet the app software properly for products I paid @ $2,000 +, then I have to fix my own issues with the non functional arc port is completely unacceptable. I have all the details and documentation of my flow chart troubleshooting steps and notes. Your rep is aware of this along with the email chain of communication. Being ignored when someone is clearly more qualified than any of your support technicians is not very responsible to your customer base or respectful to me. How many people are still having issues that I could have helped? I even offered to help with any product evaluation, to find the flaws because that's what I was paid to do.
  • Jan 17, 2022

    By mike mosc
    So far so good. The app itself is great but it doesn't have customization options like the galaxy wearables app does. For example. I can't put widgets from this app to have different features available. Some things I would ad would be custom charge alerts in settings with widgets to adjust settings and access information from the home screen. But overall a great app.
  • Dec 29, 2021

    By Kevin Goodman
    Sounds great!!! But I'm having trouble with the arc connection, and the optical as well. Might be the tv, I've had Bose my whole life. Always a great option. And the app works as it should. Update, the new Samsung TV firmware was out of date, made the update and the Bose sound bar is working perfect. Sounds even better. Make sure to check for updates.
  • Connectivity problems May 13, 2020

    By Leo_Magg
    Update to my review. Latest app update and firmware update have made connectivity a lot better and the sound issue has been met by adding an equalizer to the app. Those are an improvement, I hope to see in the future a app that can connect to all the soundbars and the Bluetooth speakers and also that setting the noice cancelation to zero will disable the mic so that the wind does not disturb the audio when I’m outside . For some reason the headphones always forget my settings to have NC off I am updating my stars from 1 star to 3 It takes this app forever to find my qc 700 headphones. I have to force close it and try again and again. Bose you have lost my respect and this was my last Bose product in this life time. You used to be cutting edge and Therefore all my devices are Bose but now you are sloppy, releasing crappy software and second class devices. You don’t respond to your customers concerns and wishes. Why do I have to use 1 app for my headphones 1 for my soundbar and another one for my portable speaker.
  • Apple Music And Accessibility Support? Dec 27, 2019

    By Amyceline1820
    I've always been a huge fan of Bose products, their sound is unparalleled, so I was excited to try out the Bose Home Speaker 300. I have yet to receive the product, but am already having some issues with the app itself. First of all, there is absolutely no Apple Music support within the app itself, which is unfortunate as this is a deal breaker for me. I wanted to use this in conjunction with some homepods in other rooms, and the only way to play my Apple Music currently is through Airplay, which I don't understand, as it seems like Apple Music should be an easy enough service to add to the list of available services. More worrisome than this, however is the usability of the app for Voiceover users. I'm blind, and rely ONLY on my screenreader, yet my fiancée, who has partial vision had to scroll through the list of available music services and click on them for me, due to some unlabeled buttons and Voiceover not reading things correctly. I'd like to see these issues properly addressed before fully endorsing this app and product.
  • Dec 27, 2021

    By Big Exhoghead
    Easy to use, can pick my own music. Biggest thing is that you have music when you want it, no hassle. I have had system that was always looking for the speaker and then telling you that you need to check router, I love Bose, so far, pick your phone or tablet up and you have music.
  • Suggestions to developer May 18, 2020

    By chad1289
    A few suggestions to make the app and hardware better. 1. I would like the option to turn off the power-on and power-off chimes. Plus the chimes when it disconnects or connects to Bluetooth devices. If anything, the ability to moderate that decibel level would be helpful. I think the chimes are too loud. 2. In my settings I turned off “background app refresh” for the Bose Music app. I notice when I launch the application it doesn’t connect to the headphones. I need to “swipe up” and completely close the Bose Music app, then re-launch and the headphones will be connected to the app. Sometimes I need to power cycle the headphones too. -I wish the connection between headphones and application were more immediate- 3. Serious bug with changing the noise canceling settings in the app. It won’t let me set the pre-sets appropriately. I would like my noise canceling favorite-presets to be 0,10,0 or 10,0,10. It won’t let me do this pattern. Please fix. 4. I would like to charge the headphones and still use them. Currently the headphones cannot be used while charging. 5. Idea: I have a computer with a usbC port. I would like the option to connect the headphones to the computer via usb-C (male-male cable) so to charge, send audio and even send voice data. This could make them a wonderful business headset. Teams, Skype, Zoom etc. 5. Auto pause music when you take the headphones off.
  • I swear to god… Dec 26, 2021

    By BladeRunner9
    Not one step into this app and there’s already a problem connecting my new Bose earbuds with this app through no fault of my own, but rather the garbage developers and designers who created this app. Instructions on the app tell me to press and hold the Bluetooth button on the earbuds’ case until the lights pulse blue, and then the screen will change. Um… the lights were already pulsing blue the second I simply opened the case… yet the app screen remained grey/frozen. Because of this, I already sense this app is going to be garbage so I decided to connect my earbuds through iOS Settings instead. It works and earbuds are connected. I go back to the Bose app… and of course the screen is STILL frozen and grey. I had to force close the Bose app and open it again to finally get to a screen that allows me to connect my earbuds through this app… however, doing that was clearly not the way Bose intended. Because Bose’s coders and developers are so inept at their jobs that they can’t even properly implement Step freakin’ #1 without already causing garbage UX issues, then I can’t wait to run into the slew of future issues that are sure to come due to their incompetence.
  • Jan 10, 2022

    By John Stroncheck
    Update, after numerous truals and errors, the app is working. You still have to think when it does not connect. The app will not connect when you are streaming from your phone. This app is screwed up. I cant believe bose knows how to make a good speaker but sucks at app. Oh yeah the very app you need to control speakers. Wow. I have wasted hours on getting nowhere
  • Jan 17, 2022

    By James
    The app has cool features that allow me to change my noise cancelation protection, mess with EQ, and set shortcuts, but what it doesn't let me do is manage connections to my headset. There's an option for managing these connections in multiple locations on the app, but despite connecting to two different devices both options show a blank area - not even the phone I'm actively using the app with appears!! This makes an otherwise great product severely handicapped due to its reliance on the app
  • Accessibility! Jun 25, 2020

    By daredevil0551
    I have purchased the Bose 700 surround sound bar and the rest of the components that go with it! I even bought other Bose smart speakers. Oh LOL I spent about $3500. Which I regret 100%! As I am blind there are no accessibility features in the Bose apps for those who are blind or visually impaired! We do not have 100% control all over its features only thing that I can do in the my Bose app. Just press play/pause. Other than that I think those that we can’t comprehend to use all the features that the side of people do!! Both have other apps with no accessibility Milton to want to work with voiceover on the Apple Pay products! A app that is poorly designed is a bad app! Bose should take those who have disabilities in mind as well as the sided! I do not recommend this for anyone who is blind or visually impaired or is hardware as well. As you need the apps do you realize all the features! It was difficult setting it up with the app. And did not get a choice if I want to set up Google or Alexa! And please forgive me if there are any incorrect misspelled words or sentences. The iPhones AutoCorrect thinks it knows best.
  • Dec 26, 2021

    By Trae Block
    Pretty absurd that Bose dropped the find my buds feature that was available in the previous Bose Connect app. To add insult to injury, you can't even use the old app for the new earbuds, despite the earbuds appearing on the Bose Connect app. When you try to connect there, it just refers you to this new and inferior app. I can absolutely guarantee I won't purchase another $300 product without any location services.
  • Just a tad bit disappointing. 😕 Aug 4, 2020

    By Some dude that has an iPod
    My family has been been using Bose products since the 80’s, so it was only natural of me to upgrade to the NC 700 at some point... which I did. I was super excited to get these and download the music app to really experience what these thing are all about. It worked well for 12 days until one day out of nowhere my headphones where logged out for no reason at all, and I can’t to connect them back with the app again. Whenever I try to connect it the tells me “product authentication failed”. I’ve gone to the Bose website to see if I can find any way to fix this issue. I’ve tried many of the different things that were suggested to troubleshoot the issue and they have ALL failed. I’m not sure what has happened, but I am slightly disappointed. I see that others are experiencing this too. People spend a decent amount for Bose products to say the least, and for them to experience this...whatever it is... is kind of sad. It is an issue, but it’s nothing that can’t be fixed.
  • Getting Worse Dec 10, 2020

    By Mae913
    Everything started out fine about a year ago, my Bose 700 headphones were working fine with no issues. But then came the November 2020 update. It promised better battery, my battery is lucky to charge at all and/or go above 1 hour. It promised a resolve for the red/white internal fault light, every morning when I wake up, I go to my headphones and that’s what I see. I’ve attempted a reset multiple times but of course that did nothing. I check the firmware, it’s up to date. I check the app, it’s up to date. I check my phone, it’s up to date. So what’s the problem. I understand if anything else breaks in the headphones but come on, charging is something so simple that you had to over complicate. So I contact Bose support and tell them what’s happening and told them that I attempted a reset multiple times, but for some reason that’s the first thing they told me to do. Bose, I bought these headphones when they were $400. For that much money, I would at least expect good service. Do better because without customers, companies don’t exist and/or die.
  • The app works fine but Dec 25, 2021

    By This Girrrrlllll!
    I got the Bose quietcomfort earbuds as a gift and I’ve been using them for a couple weeks now. They work fine and the noise cancellation works really well, but there is no way to disable the touch buttons and voice control in the app, and even though I have Siri turned off on my phone the voice command still activates. This has become very frustrating as I have been accidentally activating the touch buttons so much anytime I go to adjust an earbud or move my hair. If I’m not sitting in one spot totally still I will need to readjust them fairly often, and it’s difficult to do that without hitting the buttons. I just wish that the buttons were toggle-able. Other than that the app works great, probably wouldn’t actually rate the app a one star, since my frustration comes from a mix of the app and the product, the app alone is probably more deserving of like a 3. I’m just really frustrated and want the company to see this and I couldn’t leave the review on the website since I wasn’t the one who purchased it.
  • Dec 31, 2021

    By James Brown
    Bose NC 700 - Android 11, One UI 3.1 - No soures listed anymore, just a white screen with "bluetooth" at the top. App still works on iPad, but is completely broke on my phone. Uninstall/install, forget bluetooth connection amd re-pair, reset headset all had no effect. Customer support said there is "no known issue" but this app has bricked my high-end headset. Incredibly disappointed in this app and product.
  • Worse app ever Jan 24, 2021

    By AddictedtoSol
    Seriously, this app is completely useless! It is absolutely not user friendly at all. Unfortunately, you spend good money on the soundbar and speakers only to get a worthless app that you have no choice but to use. If there was another way to use the soundbar and speakers, I assure you that I would! Their customer service is even worse than this app! I’ve been a Bose consumer for more than 25 years, but after my experience with this pathetic app and their dismal customer service, I’ll spen my money elsewhere and I highly suggest you do as well. If you haven’t opened your new speaker system and you’re reading this review, save yourself a LOT of problems and headaches and just return it back to the store. Bose will NOT help you with any issues you have and you’ll NEVER find anything referenced online in this app to fix ANY issues. Run away from this app and Bose in general. That’s saying a lot coming from a die hard Bose consumer of more than 25 years. I’m returning my soundbar and speakers as soon as I can!

No reviews available

No reviews available

  • Bose QC Headphones Nov 3, 2021

    By Adam Moroney
    These headphones are exactly what I was looking for in sound quality, comfort & noise canceling capabilities! They stay in my ear comfortably when I’m in the field grinding my tail off. Almost nothing can interrupt my music with the noise canceling on 👌🏼. The new update allows you to boost the bass or the treble and that just brought the experience to the next level. Charging on the go is easy and fast. The touch Options are excellent for when you're hands free 🙌🏼 Occasionally I do have a little trouble with the left headphone not connecting but I imagine that can be expected from time to time with any wireless headphones. I did purchase the three-year drop/spill warranty so I’m sure they will take care of me if this becomes an issue in time! These headphones live up to my expectations! Will recommend.
  • Dec 29, 2021

    By Kevin Goodman
    Sounds great!!! But I'm having trouble with the arc connection, and the optical as well. Might be the tv, I've had Bose my whole life. Always a great option. And the app works as it should. Update, the new Samsung TV firmware was out of date, made the update and the Bose sound bar is working perfect. Sounds even better. Make sure to check for updates.
  • Dec 27, 2021

    By Big Exhoghead
    Easy to use, can pick my own music. Biggest thing is that you have music when you want it, no hassle. I have had system that was always looking for the speaker and then telling you that you need to check router, I love Bose, so far, pick your phone or tablet up and you have music.
  • Dec 27, 2021

    By Jagdish Narkar
    It's been only a week and with minimum setting and bass module I am enjoying music. The separation of instruments programming have done very professionally. I would add some more comments after I hook up to my projector. If anyone is having similar issue as me where I am avoiding receiver in between my projector and music system in my case Bose sound bar, you will be having audio out issue from your projector if your project doesn't provide optical out, buy splitter from Amazon.
  • Jan 1, 2022

    By Chuck Lucas
    I use this app with my Bose 500 speaker and it works very well. I can place my speaker anywhere (out of sight and reach) and control everything remotely with the app. I like the ability to set up to 6 presets and ability to share with others- either to use the app on my network or via Bluetooth. Everything I want to do is possible via the app. It would be nice if the navigation could be made a little more intuitive.
  • A whole new world! Feb 20, 2021

    By Msmith2383
    The earbuds shutout the world around you 99.9%, while providing you 10 different levels of sensitivity adjustment for noise cancellation through the Bose App. Sound quality is excellent as is fit and comfort in ear. It works flawlessly as a headset companion for your phone as the touch options are on point. They are quick to charge in the case they come in. Would highly recommend spending the extra $100 to get the noise cancellation option as it is more effective then anything else I have ever experienced. As always, nice work Bose, I have nothing negative to report.
  • Once I finally got connected May 8, 2020

    By RachelK2012
    It’s great! Omg I thought I would never get it to complete setup and recognize the Bose Home 300. I think it was a cord issue...the main power cord. I moved it around a bit and all of a sudden the Bose app is telling me to finalize setup! I finally saw a new screen with all kinds of options! My Alexa music is connected and I can just say “Alexa” and the Bose speaker does what I say. Now if you want to set presets while playing music from Alexa (not sure about other services) you can’t just tap “Set preset” in the app. You have to actually start your music from the app, not speaking telling Alexa to play whatever. But FIRST you have to tap the speaker image in the lower right corner, then select your Bose speaker, go to the music you want to play and you’ll see a “Set Preset” button...go from there. Maybe if it’s bluetoothed, like to play through Apple Music...then you could just press and hold to preset? Haven’t tried that yet. I’m afraid I might mess up the setup I finally completed if I switch to Bluetooth. I see in the latest update that you can now log in through your Apple ID...I haven’t seen that yet or how to change it rather and my app is up to date: 3.3.4. Hm.... I’m just so happy to have it set up and be able to play music and adjust the sound through the app while I’m outside!
  • Jan 12, 2022

    By B. D.
    The app is fairly intuitive but not the greatest. There could be some improvement in navigation. Reach out to me for more details. On a loosely related matter, it would be super nice to be able to go to the previous or next track using a swiping motion on the left earbud just as you can swipe to increase or decrease volume on the right one.
  • Jan 17, 2022

    By mike mosc
    So far so good. The app itself is great but it doesn't have customization options like the galaxy wearables app does. For example. I can't put widgets from this app to have different features available. Some things I would ad would be custom charge alerts in settings with widgets to adjust settings and access information from the home screen. But overall a great app.
  • Nightmare to connect ,But… Jun 25, 2021

    By El 1 :)
    The first time to archive the pairing process was a nightmare,the headphones weren’t connecting to the app,but once paired everything was working perfectly,this was in my phone,the app in my iPad wasn’t working properly and the pairing was not successful after many many attempts,that’s why I was trying in my phone,and after like 3 attempts everything was pairing and working smooth,I would like to make a complaint tho,why I can’t connect my Bose QC35II to this app and control the headphones from here,why this app is different to the Bose Connect app,I think is better if you guys merge both apps into one,my Bose 700 and Bose QC35II are my only 2 noise cancellation headphones and it is kinda ridiculous that I have to have 2 different apps to control devices that have only one generation of different,please make a software update for QC35II to support this app.
  • Jan 2, 2022

    By Chastity Jackson
    Love that I can control the device with an app on my phone. The sound is always excellent with Bose. I took off one star because the sound bar-subwoofer package I purchased did not come with the necessary auxiliary cable for the two devices to work together so it took me a few days to get it fully operational because a long enough aux cord is not easy to find.
  • Dec 29, 2021

    By Pierce Bauer
    Easy set up. Solid equalizer with presets. Optional ANC levels. However it's loses connection to my earbuds everytime I go anywhere other than the app. Not saying that my earbuds lose connection to my phone but the app. So I'll be listening to music and want to change the equalizer then have to go through this song and dance of connecting the earbuds that are connected to my phone to the app. Like who thought that was a good idea. But once you get past that it's a really good app for Bose audio.
  • Great App but you made a few mistakes Feb 17, 2020

    By Morsel727
    I am an electronics engineer and after fixing several issues with the Soundbar 700 offered my experience for free in further design and development to team personal but was ignored. Now you have released a new version of the app but unfortunately you can no longer add any new gaming consoles because all of the drop down menus are cut and paste from the cable subscriber/provider list. You won't find Sony, Playstation, Xbox, etc listed. I did design, research and testing for a living and for a company like Bose to not vet the app software properly for products I paid @ $2,000 +, then I have to fix my own issues with the non functional arc port is completely unacceptable. I have all the details and documentation of my flow chart troubleshooting steps and notes. Your rep is aware of this along with the email chain of communication. Being ignored when someone is clearly more qualified than any of your support technicians is not very responsible to your customer base or respectful to me. How many people are still having issues that I could have helped? I even offered to help with any product evaluation, to find the flaws because that's what I was paid to do.
  • Connectivity problems May 13, 2020

    By Leo_Magg
    Update to my review. Latest app update and firmware update have made connectivity a lot better and the sound issue has been met by adding an equalizer to the app. Those are an improvement, I hope to see in the future a app that can connect to all the soundbars and the Bluetooth speakers and also that setting the noice cancelation to zero will disable the mic so that the wind does not disturb the audio when I’m outside . For some reason the headphones always forget my settings to have NC off I am updating my stars from 1 star to 3 It takes this app forever to find my qc 700 headphones. I have to force close it and try again and again. Bose you have lost my respect and this was my last Bose product in this life time. You used to be cutting edge and Therefore all my devices are Bose but now you are sloppy, releasing crappy software and second class devices. You don’t respond to your customers concerns and wishes. Why do I have to use 1 app for my headphones 1 for my soundbar and another one for my portable speaker.
  • Apple Music And Accessibility Support? Dec 27, 2019

    By Amyceline1820
    I've always been a huge fan of Bose products, their sound is unparalleled, so I was excited to try out the Bose Home Speaker 300. I have yet to receive the product, but am already having some issues with the app itself. First of all, there is absolutely no Apple Music support within the app itself, which is unfortunate as this is a deal breaker for me. I wanted to use this in conjunction with some homepods in other rooms, and the only way to play my Apple Music currently is through Airplay, which I don't understand, as it seems like Apple Music should be an easy enough service to add to the list of available services. More worrisome than this, however is the usability of the app for Voiceover users. I'm blind, and rely ONLY on my screenreader, yet my fiancée, who has partial vision had to scroll through the list of available music services and click on them for me, due to some unlabeled buttons and Voiceover not reading things correctly. I'd like to see these issues properly addressed before fully endorsing this app and product.
  • Suggestions to developer May 18, 2020

    By chad1289
    A few suggestions to make the app and hardware better. 1. I would like the option to turn off the power-on and power-off chimes. Plus the chimes when it disconnects or connects to Bluetooth devices. If anything, the ability to moderate that decibel level would be helpful. I think the chimes are too loud. 2. In my settings I turned off “background app refresh” for the Bose Music app. I notice when I launch the application it doesn’t connect to the headphones. I need to “swipe up” and completely close the Bose Music app, then re-launch and the headphones will be connected to the app. Sometimes I need to power cycle the headphones too. -I wish the connection between headphones and application were more immediate- 3. Serious bug with changing the noise canceling settings in the app. It won’t let me set the pre-sets appropriately. I would like my noise canceling favorite-presets to be 0,10,0 or 10,0,10. It won’t let me do this pattern. Please fix. 4. I would like to charge the headphones and still use them. Currently the headphones cannot be used while charging. 5. Idea: I have a computer with a usbC port. I would like the option to connect the headphones to the computer via usb-C (male-male cable) so to charge, send audio and even send voice data. This could make them a wonderful business headset. Teams, Skype, Zoom etc. 5. Auto pause music when you take the headphones off.
  • Jan 12, 2022

    By Richard Standridge
    Expected More from Bose. I love the connect app (once you figure out all of tricks. Definitely read the manual) Music app works but.........it plays other music from Amazon, impart, etc............ It's a very weak attempt to integrate the Amazon music app into Bose music. Don't expect Amazon music functions in Bose music. The sound is a awesome
  • Good app but needs a few QOL features Jan 25, 2021

    By ZacharyPorter
    This is in general a good app. Pairing works well and most features are fine. My huge problems are: 1) I don’t like the default of high noise canceling for the Favorites. Noise canceling really throws off my balance and I like to keep it at a nice 3-5 out of 10. However sometimes I like the high canceling. It is really bothersome that the “Favorites” automatically puts your number one favorite as the highest noise canceling. I just cannot figure out how to have the highest noise canceling be on favorites #2 or 3. It auto-sorts and really drives me wild. I really want the ability to set the default noise canceling to a lower 3-4 while still being able to go up with the side buttons. 2) There should be the ability to remove the tap and hold functionality. I like to lay on my side and always accidentally trigger the “you have x hours of battery left message.” I see that this is a customizable button in the app (you can change it to do something with your voice assistant) however there is no third option to just disable the button. Small feature with huge QOL improvements. All in all it’s a good app and good headphones. These are just simple features which would significantly improve my (and hopefully others) experience without having any large changes whatsoever.
  • Requires App Restart to Connet Apr 20, 2020

    By pmd0325
    The app will not recognize and connect to my NC 700 headphones unless I close the app and relaunch it each time I use the headphones. This failure to connect is with the headphones already connected via Bluetooth to my iPhone 11. It ends up being a minor inconvenience but should have been corrected by now. I have tried forgetting and reconnecting the headphones and factory reset the headphones but the issue remains. Once the app is connected it works as intended. It is very basic when used for headphones but offers no EQ: one size is supposed to fit all music genres, recordings, and personal tastes. I use it primarily to switch the connected devices, and it does that very well once the app connects. It allows me to toggle connection between two phones and a computer, shutting off connection to my personal phone at work, and my work phone once at home.
  • Jan 17, 2022

    By James
    The app has cool features that allow me to change my noise cancelation protection, mess with EQ, and set shortcuts, but what it doesn't let me do is manage connections to my headset. There's an option for managing these connections in multiple locations on the app, but despite connecting to two different devices both options show a blank area - not even the phone I'm actively using the app with appears!! This makes an otherwise great product severely handicapped due to its reliance on the app
  • Just a tad bit disappointing. 😕 Aug 4, 2020

    By Some dude that has an iPod
    My family has been been using Bose products since the 80’s, so it was only natural of me to upgrade to the NC 700 at some point... which I did. I was super excited to get these and download the music app to really experience what these thing are all about. It worked well for 12 days until one day out of nowhere my headphones where logged out for no reason at all, and I can’t to connect them back with the app again. Whenever I try to connect it the tells me “product authentication failed”. I’ve gone to the Bose website to see if I can find any way to fix this issue. I’ve tried many of the different things that were suggested to troubleshoot the issue and they have ALL failed. I’m not sure what has happened, but I am slightly disappointed. I see that others are experiencing this too. People spend a decent amount for Bose products to say the least, and for them to experience this...whatever it is... is kind of sad. It is an issue, but it’s nothing that can’t be fixed.
  • Jan 4, 2022

    By M Freeman
    I just downloaded this and the only way I can get the app to connect to my headphones even though they're already connected to my phone is to take them out of my ears put them back in their case press and hold the Bluetooth button. Even then it took four tries before it finally connected... I already hate this. Sound quality is great but the functionality of this app is garbage. If this is how it's going to be to be able to use these I may just take the headphones back and buy something else
  • Dec 29, 2021

    By J Miller
    Worse in every way compared to original app, which you can't use now. There's no legimate reason this app needs an account, location, or notification permissions, important settings like noise cancellation level are now missing, and half the time it claims it can't even "find" the headphones despite already being paired and actively connected. Bose's actual hardware is solid (mostly), and they're not exactly cheap, so this mess of an app is very disappointing.
  • I swear to god… Dec 26, 2021

    By BladeRunner9
    Not one step into this app and there’s already a problem connecting my new Bose earbuds with this app through no fault of my own, but rather the garbage developers and designers who created this app. Instructions on the app tell me to press and hold the Bluetooth button on the earbuds’ case until the lights pulse blue, and then the screen will change. Um… the lights were already pulsing blue the second I simply opened the case… yet the app screen remained grey/frozen. Because of this, I already sense this app is going to be garbage so I decided to connect my earbuds through iOS Settings instead. It works and earbuds are connected. I go back to the Bose app… and of course the screen is STILL frozen and grey. I had to force close the Bose app and open it again to finally get to a screen that allows me to connect my earbuds through this app… however, doing that was clearly not the way Bose intended. Because Bose’s coders and developers are so inept at their jobs that they can’t even properly implement Step freakin’ #1 without already causing garbage UX issues, then I can’t wait to run into the slew of future issues that are sure to come due to their incompetence.
  • Jan 10, 2022

    By John Stroncheck
    Update, after numerous truals and errors, the app is working. You still have to think when it does not connect. The app will not connect when you are streaming from your phone. This app is screwed up. I cant believe bose knows how to make a good speaker but sucks at app. Oh yeah the very app you need to control speakers. Wow. I have wasted hours on getting nowhere
  • Accessibility! Jun 25, 2020

    By daredevil0551
    I have purchased the Bose 700 surround sound bar and the rest of the components that go with it! I even bought other Bose smart speakers. Oh LOL I spent about $3500. Which I regret 100%! As I am blind there are no accessibility features in the Bose apps for those who are blind or visually impaired! We do not have 100% control all over its features only thing that I can do in the my Bose app. Just press play/pause. Other than that I think those that we can’t comprehend to use all the features that the side of people do!! Both have other apps with no accessibility Milton to want to work with voiceover on the Apple Pay products! A app that is poorly designed is a bad app! Bose should take those who have disabilities in mind as well as the sided! I do not recommend this for anyone who is blind or visually impaired or is hardware as well. As you need the apps do you realize all the features! It was difficult setting it up with the app. And did not get a choice if I want to set up Google or Alexa! And please forgive me if there are any incorrect misspelled words or sentences. The iPhones AutoCorrect thinks it knows best.
  • Dec 26, 2021

    By Trae Block
    Pretty absurd that Bose dropped the find my buds feature that was available in the previous Bose Connect app. To add insult to injury, you can't even use the old app for the new earbuds, despite the earbuds appearing on the Bose Connect app. When you try to connect there, it just refers you to this new and inferior app. I can absolutely guarantee I won't purchase another $300 product without any location services.
  • Getting Worse Dec 10, 2020

    By Mae913
    Everything started out fine about a year ago, my Bose 700 headphones were working fine with no issues. But then came the November 2020 update. It promised better battery, my battery is lucky to charge at all and/or go above 1 hour. It promised a resolve for the red/white internal fault light, every morning when I wake up, I go to my headphones and that’s what I see. I’ve attempted a reset multiple times but of course that did nothing. I check the firmware, it’s up to date. I check the app, it’s up to date. I check my phone, it’s up to date. So what’s the problem. I understand if anything else breaks in the headphones but come on, charging is something so simple that you had to over complicate. So I contact Bose support and tell them what’s happening and told them that I attempted a reset multiple times, but for some reason that’s the first thing they told me to do. Bose, I bought these headphones when they were $400. For that much money, I would at least expect good service. Do better because without customers, companies don’t exist and/or die.
  • The app works fine but Dec 25, 2021

    By This Girrrrlllll!
    I got the Bose quietcomfort earbuds as a gift and I’ve been using them for a couple weeks now. They work fine and the noise cancellation works really well, but there is no way to disable the touch buttons and voice control in the app, and even though I have Siri turned off on my phone the voice command still activates. This has become very frustrating as I have been accidentally activating the touch buttons so much anytime I go to adjust an earbud or move my hair. If I’m not sitting in one spot totally still I will need to readjust them fairly often, and it’s difficult to do that without hitting the buttons. I just wish that the buttons were toggle-able. Other than that the app works great, probably wouldn’t actually rate the app a one star, since my frustration comes from a mix of the app and the product, the app alone is probably more deserving of like a 3. I’m just really frustrated and want the company to see this and I couldn’t leave the review on the website since I wasn’t the one who purchased it.
  • Dec 31, 2021

    By James Brown
    Bose NC 700 - Android 11, One UI 3.1 - No soures listed anymore, just a white screen with "bluetooth" at the top. App still works on iPad, but is completely broke on my phone. Uninstall/install, forget bluetooth connection amd re-pair, reset headset all had no effect. Customer support said there is "no known issue" but this app has bricked my high-end headset. Incredibly disappointed in this app and product.
  • Worse app ever Jan 24, 2021

    By AddictedtoSol
    Seriously, this app is completely useless! It is absolutely not user friendly at all. Unfortunately, you spend good money on the soundbar and speakers only to get a worthless app that you have no choice but to use. If there was another way to use the soundbar and speakers, I assure you that I would! Their customer service is even worse than this app! I’ve been a Bose consumer for more than 25 years, but after my experience with this pathetic app and their dismal customer service, I’ll spen my money elsewhere and I highly suggest you do as well. If you haven’t opened your new speaker system and you’re reading this review, save yourself a LOT of problems and headaches and just return it back to the store. Bose will NOT help you with any issues you have and you’ll NEVER find anything referenced online in this app to fix ANY issues. Run away from this app and Bose in general. That’s saying a lot coming from a die hard Bose consumer of more than 25 years. I’m returning my soundbar and speakers as soon as I can!
  • Jan 1, 2022

    By Lazaro Perez
    Glitchy and terrible experience. I found that my Bose nc700 keep resetting over and over. Does not happen with my qc35s that don't use this app. Already had my headphones replaced by bose and they do the same thing, everyone on the forums online talk about how this app causes the issue. I uninstalled the app and now my headphones no longer reset themselves but I can't make use of the features I should be able to use. I've had every Bose since the QC15 but this will be my last.
  • Works but frustrating Oct 30, 2020

    By pherbphoebeson
    I have the Bose NC 700 headphones. This app is ok but there are some bugs that are consistently annoying that make this app frustrating to use. - Recently app has been noticing that my headphones are connected even less frequently. - Settings are not persistent. I want to set wake word for Alexa to default to false, and have the shortcut (long press on tap pad) report battery life to me. On a reboot these settings are lost, wakeword turns on, the shortcut defaults to toggle it. Other suggested improvements (this may be specific to NC700s not the app): - Allow a shortcut to force swap the “streaming device” so I don’t have to interact with the app or try to do weird things with my media players to get my headphones to switch from playing on my phone to my laptop - Allow a shortcut to disconnect the secondary device. This would help so if my headphones are hooked up to my tv and I want them to connect to my laptop I can hit connect on laptop rather than touching app. Complaints before most recent update, mostly fixed after update: - App frequently can’t find headphones when they’re connected over BT. Solution is to close app from multitask pane and re-open. This takes about 10 seconds and I have to do it frequently. - BT connections take a long time to load adding to this wait time. When I want to switch connected BT devices or simply switch which one is streaming I don’t want to have to wait 30 seconds every time.

What’s Groovy

What’s Subpar

Read reviews & save money at the same time!

Sign up for free to get curated app coupons delivered to your inbox daily. Save up to 90% on popular apps like Bose Music

We will never share or sell your data with third parties. You can opt out anytime.

Loading...