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Bird — Ride Electric

Bird — Ride Electric

Bird Rides, Inc.

Shared Electric Vehicles

4.9 Ratings 1M+ Reviews 5M+ Downloads

Ratings & Reviews

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  • img Community
    With its services in more than 100 cities, you can quickly locate and unlock the e-scooter using the app. The best part about using these scooter is that it's environmentally-friendly and is cheaper than the other options available too.
    img by Christina
    1 year ago
  • Nov 22, 2021

    By Scott Ferguson
    First time experience. Bike wouldn't go at first. Then it went slowly. Then suddenly it went faster. Then it would only go slow. Only rode 4 short blocks for $5.00 then I was out of time. Not a good value. Second ride: They have a one trip option for $3.99. Allows you to ride for up to one hour. Had fun zipping around for about 30 minutes. Very fair price. Would consider using again, except that it feels like they are trying to cheat you in little ways. Second scooter was much better.
  • Nov 25, 2021

    By Mira Keets'
    Although I was originally overcharged, I reached out to customer support again and they've refunded the amount they considered was unused time. Their app can definitely use some improvements as far as redeeming "free" rides, charge reflecting accurate time used, and connection with phone.
  • Nov 24, 2021

    By Jorge Banda
    Great app, everything works as it should. The severices is also great. I called customer service to request a refund on a balance I left on the account, was able to talk to someone fast and they resolved the issue very quickly. Great service and pricing ($15 unlimited rides for 24 hrs is great!).
  • Dec 6, 2021

    By Dante
    Actually has saved me a lot of money on Uber or Lyft s. Can get me all the way to the airport no problems and I don't have to worry about parking, fees or anything. Going to be using this more often.
  • Community service. Jul 10, 2019

    By Listen to this, trust me.
    Bird does more than rent customers scooters out, they help people out. Offer discount program for commuters. Customers service is over the standard reputable, they respond as fast as they can and that’s not an hour or so. It’s under 30 mins or less. Average for me it’s 3-7 minute they respond with concern, check to make sure I’m ok, offer what they can do for me. Beyond corporation metaphor image, they take humanity actions. They help out. Scooters always get maintained, spite of sour lime, I have almost gotten run over by cars and bus few times, almost crash into wall because lime is behind with maintenance. I am proud of their company spread across the world. But maintenance here in America....I don’t know. I never had problem with bird. I wonder why I love birds now? Sign up with bird. You won’t regret it. Make sure you got something in your pocket and they will provide you excellent service you need.
  • Great pricing, even when you mess up Oct 10, 2018

    By Vulpas
    So first off, I’ve had around 20 rides and loved all but one (the scooter was damaged but you can report things like that easily in the app). It’s FAST, FUN, and so convenient! Best of all? The price. Phenomenally low costs, I joy-rode around a park with my mother one day for over an hour, and we each paid less than $9. That system was put to the test today when I took an emergency Bird and made it to my meeting just in time—naturally, I forgot to lock it and presumably left the meter running so to speak. I realized this an hour later and checked the app ready to be disappointed, but it recognized that 40 of the minutes it had been unlocked were spent immobile and I was only charged for the time I actually used it. Incredible system!! It’s how things should be, but how they so rarely are; keep it up Bird, and don’t mind the bad press, you are loved.
  • A Bird Charger’s Review Oct 17, 2018

    By Absuwjwsush
    This is a fun side gig, and I love riding the scooters. The app is fast on iOS 12 and it seems like this has really good potential! However: People are straight up stealing them. Just 2 days ago I saw a delivery kid with a U-lock on the bird he was using. People are hoarding them on private property and using them like personal scooters, which makes collecting them to charge really hard or almost impossible. Or, maybe they’re hoarding them to wait until they lose battery to get a higher price for charging them? Either way....I think you all should figure out a way to combat this. Maybe do what the grocery stores do and lock the wheels outside a certain radius or after a certain time. OR maybe impose fines for keeping a bird past a certain time once unlocked, or make the alarms a lot louder. This would make things a lot easier for you and us!
  • The Time Has Come Feb 3, 2018

    By HarpMeister
    I see a lot of people are actually reviewing the service and not just the app. So, I will do the same. The app itself, is fine. I have no issues with it. It finds the scooters, unlocks or locks them.. payment can be a CC or Apple Pay, which is a big plus for me. The scooters are great. They are better than the Santa Monica or LA bikes. Cheaper and you don’t have to find a frigging docking station to leave them at. In Venice. / Santa Monica, the scooters go where I go. And find them where I am. The only criticism I might offer, is that that folks who are being paid to charge them ( you can make $5.00 per battery) leave the units active In their garage or even in their car. So using the app, I find myself standing in front of a locked garage or at Someone’s van with 3 or 4 scooters inside. I
  • Tempe Sep 14, 2021

    By Foggymike
    It’s a handy tool when you don’t have a bike . A little pricey. In Tempe there is to many normal roads that asu thinks they own so you can’t ride or your ride is slowed down , even though cars are blasting down same roads at well over the 18 mph you can do on a scooter. God forbid you go too fast around all the students and the food robots. Not mention all the skate boarders . There are a bunch of rides that need work , lose parts , bad or no brakes . And I think that they shut off the rides at bar time . Just when you need them . Oh I’m tipsy I’ll leave my car and use a scooter, oops they are turn off , back to the car . Seems dumb to me. Yes scooters are not toys and you have to have common sense to ride them , but not all folks who want to get some where at bar time have been drinking . All around a good bang for your $ 3.45 ….
  • Nov 22, 2021

    By Scott Ferguson
    First time experience. Bike wouldn't go at first. Then it went slowly. Then suddenly it went faster. Then it would only go slow. Only rode 4 short blocks for $5.00 then I was out of time. Not a good value. Second ride: They have a one trip option for $3.99. Allows you to ride for up to one hour. Had fun zipping around for about 30 minutes. Very fair price. Would consider using again, except that it feels like they are trying to cheat you in little ways. Second scooter was much better.
  • Nov 25, 2021

    By Mira Keets'
    Although I was originally overcharged, I reached out to customer support again and they've refunded the amount they considered was unused time. Their app can definitely use some improvements as far as redeeming "free" rides, charge reflecting accurate time used, and connection with phone.
  • Nov 24, 2021

    By Jorge Banda
    Great app, everything works as it should. The severices is also great. I called customer service to request a refund on a balance I left on the account, was able to talk to someone fast and they resolved the issue very quickly. Great service and pricing ($15 unlimited rides for 24 hrs is great!).
  • Dec 6, 2021

    By Dante
    Actually has saved me a lot of money on Uber or Lyft s. Can get me all the way to the airport no problems and I don't have to worry about parking, fees or anything. Going to be using this more often.
  • Community service. Jul 10, 2019

    By Listen to this, trust me.
    Bird does more than rent customers scooters out, they help people out. Offer discount program for commuters. Customers service is over the standard reputable, they respond as fast as they can and that’s not an hour or so. It’s under 30 mins or less. Average for me it’s 3-7 minute they respond with concern, check to make sure I’m ok, offer what they can do for me. Beyond corporation metaphor image, they take humanity actions. They help out. Scooters always get maintained, spite of sour lime, I have almost gotten run over by cars and bus few times, almost crash into wall because lime is behind with maintenance. I am proud of their company spread across the world. But maintenance here in America....I don’t know. I never had problem with bird. I wonder why I love birds now? Sign up with bird. You won’t regret it. Make sure you got something in your pocket and they will provide you excellent service you need.
  • Great pricing, even when you mess up Oct 10, 2018

    By Vulpas
    So first off, I’ve had around 20 rides and loved all but one (the scooter was damaged but you can report things like that easily in the app). It’s FAST, FUN, and so convenient! Best of all? The price. Phenomenally low costs, I joy-rode around a park with my mother one day for over an hour, and we each paid less than $9. That system was put to the test today when I took an emergency Bird and made it to my meeting just in time—naturally, I forgot to lock it and presumably left the meter running so to speak. I realized this an hour later and checked the app ready to be disappointed, but it recognized that 40 of the minutes it had been unlocked were spent immobile and I was only charged for the time I actually used it. Incredible system!! It’s how things should be, but how they so rarely are; keep it up Bird, and don’t mind the bad press, you are loved.
  • A Bird Charger’s Review Oct 17, 2018

    By Absuwjwsush
    This is a fun side gig, and I love riding the scooters. The app is fast on iOS 12 and it seems like this has really good potential! However: People are straight up stealing them. Just 2 days ago I saw a delivery kid with a U-lock on the bird he was using. People are hoarding them on private property and using them like personal scooters, which makes collecting them to charge really hard or almost impossible. Or, maybe they’re hoarding them to wait until they lose battery to get a higher price for charging them? Either way....I think you all should figure out a way to combat this. Maybe do what the grocery stores do and lock the wheels outside a certain radius or after a certain time. OR maybe impose fines for keeping a bird past a certain time once unlocked, or make the alarms a lot louder. This would make things a lot easier for you and us!
  • The Time Has Come Feb 3, 2018

    By HarpMeister
    I see a lot of people are actually reviewing the service and not just the app. So, I will do the same. The app itself, is fine. I have no issues with it. It finds the scooters, unlocks or locks them.. payment can be a CC or Apple Pay, which is a big plus for me. The scooters are great. They are better than the Santa Monica or LA bikes. Cheaper and you don’t have to find a frigging docking station to leave them at. In Venice. / Santa Monica, the scooters go where I go. And find them where I am. The only criticism I might offer, is that that folks who are being paid to charge them ( you can make $5.00 per battery) leave the units active In their garage or even in their car. So using the app, I find myself standing in front of a locked garage or at Someone’s van with 3 or 4 scooters inside. I
  • Tempe Sep 14, 2021

    By Foggymike
    It’s a handy tool when you don’t have a bike . A little pricey. In Tempe there is to many normal roads that asu thinks they own so you can’t ride or your ride is slowed down , even though cars are blasting down same roads at well over the 18 mph you can do on a scooter. God forbid you go too fast around all the students and the food robots. Not mention all the skate boarders . There are a bunch of rides that need work , lose parts , bad or no brakes . And I think that they shut off the rides at bar time . Just when you need them . Oh I’m tipsy I’ll leave my car and use a scooter, oops they are turn off , back to the car . Seems dumb to me. Yes scooters are not toys and you have to have common sense to ride them , but not all folks who want to get some where at bar time have been drinking . All around a good bang for your $ 3.45 ….
  • Suggestion Oct 16, 2018

    By MDDiegoBello
    As someone who rides around sometimes with a charger for this company, I suggest you guys implement fines for bad parking. I live in Atlanta and there are a bunch of scooters parked inside parking garages and in residential buildings. It becomes a nightmare to go around looking for birds when they are at someone’s apartment or inside a building because she doesn’t trespass so she wastes time and gas driving around to find herself looking at a building and contemplating why do people park inside. Add fee for bad parking, make people park in the streets. In that way, you don’t take the chance of losing the scooter, easier for chargers to pick it up and have it ready in the morning 100% charged and also report more damaged scooters so the customers don’t pay for damaged scooters. As a customer that I am, I’m very happy with Bird!!!
  • Dec 5, 2021

    By Edward Nugent
    App continued to give error messages but no way to resolve the errors. Edited in Response to Bird's BS auto-reply: I *did* email you at the address you mentioned, and I can't do anything in the app since the app has crashed as I previously mentioned. Is anyone actually trying to solve these issues or just sending BS auto-generated responses?
  • Don’t work for this company Nov 7, 2019

    By Mrs.Ruffcorn
    I became a charger for this company and just completed my first release today. All was well, I released the Bird to the correct location, completed my task and went on my way. At 10 am I began receiving notification that my Bird was late to release. I went to check my tasks and nothing was there but I also noticed that my pay out was not listed either. I contacted support and was told that they did see the release completed so they “removed” it from my tasks (although it was never there). When I responded asking for my payout, I was asked to provide screenshots of my location on the Bird map, a screenshot of the error I received when releasing, and a picture of the location I was releasing. As it was now 6.5 hours since I released the Bird, it was impossible for me to provide this information. When I responded stating this information, I was essentially told “Too bad, so sad. Next time do all these things because you will have to request a pay out every time you release.” When I asked again for my payout, I given a link to an article in the FAQs as to the reason for my lack of payout due to faulty release, even though I was never told that there was actually an issue. By the time this was said and done, this company wasted more time and money creatively telling me no than it would have cost to just pay out the measly $3. I am throwing away my chargers and discouraging anyone I can from using or working for this company.
  • Review for Fleet Manager Jul 26, 2021

    By Deaf facebooker
    My experience using bird as a software for my business as a fleet manager was horrendous. The equipment they provided was expensive and over priced to the point that they are making money from selling equipment, parts and revenue from riders. As a fleet manager, I felt disrespected by Bird management and the software team for restricting my ability to release scooters in areas which led to not being able to profit. Aside from vandalism, FMs attacking other FMs scooters, bird did nothing to mitigate the situation I was innocently in and been marred with vandalism and theft. Bird holds no responsibility for all the total losses and damages incurred on the scooters. I had to pay out of my pocket for all the parts and the scooters that have been missing to bird when I returned all of the scooters back the them. They terminated my contract 2 weeks after I signed a new contract and told me that my contract was terminated from my old contract. I was distraught how it played out to the end because no one at bird would hear me out. Bird Shopify store had no parts for me to replace the scooters I had standing in my office for 3 months and that was what led to my contract getting terminated - bird did not provide parts. They do not give a f if you did not meet their numbers and it shows they put profits before people. Given that I have worked so hard for this company. I will officially file a complaint within BBB because their B2B was illegal.
  • Nov 21, 2021

    By Zak Stamps
    Horrible! The geomap is very limited in where you can go, the scooters actually shut down when you reach the end of the allowedap. You cannot end your trip anywhere, must go to specific locations to leave the scooter, such a hassle and inconvenience. Not worth it any more!
  • Evil Corp Nov 15, 2019

    By donthereal
    I have never wrote a review for anything, ever, but their customer service was so awful and unaccommodating that I must warn. I took a trip to LA from NY and thought I’d try it out. (NY doesn’t have e-scooters) the first screen said $6 for 30minutes. Ok, I rode for a few minutes and stopped at a convenient store, locked it on the app so no one takes it on my dime. So one would think I have 27 minutes left that I paid for. Got back on, rode a few more minutes, stopped again, locked, came back, rode again. I did this 4-5 times and they were charging me $6 each time I stopped and started. NO Where did it say you only get 30 CONTINUOUS minutes. It was displayed to me that I get 30 minutes and they should be accounting for the time like Lyft does. I disputed the $42 my bank account was charged for riding 1.5 miles total, and they played dumb and gave me the run around and never returned the money they stole. This is no way to treat a Future customer when NYC legalizes e-scooters. I run the bike lanes in the Upper East side, talking to all the bikers everyday. I’ll be sure to put the good word out for your company in my town so when you get here, we know how great Lyft e-scooters are. Im not even going to get into how the Bird scooter disconnected from the network mid street crossing (locks up and can’t move) almost killing me because the light had changed, and left me stranded far away from any other scooters.
  • Update charger experience seriously needed Jul 20, 2018

    By Magne333
    This is a review from a chargers perspective. If your downloading this app to become a charger you may want to hold off for the next few updates. Being a charger seems great until you find out how confusing and frustrating it is. You guys at bird need to hire more user experience IT guys because the app is seriously lacking on the charger side. You guys need to clear all of the red scooters off of the map. Its a terrible idea and makes things more confusing for the chargers. If you guys need help locating lost or damaged scooters you should hire a more dedicated team to do so. All these red scooters are cluttering the map! Most them should at least should drop off from the map after a few days of not being found. The same goes for the yellow scooters. You guys should aim to make charging as simple as possible! It shouldn’t be a scavenger hunt to find a scooter you want to charge. You guys are seriously wasting peoples time and gas by having these miscellaneous birds that are not even at the location. If someones says the bird is not there it needs to be removed from the map (period). Or hire a dedicated person to go around and check if the birds are really even there. Something seriously need to change if you want to see a better turn out for charging these scooter. Others wise you have people out here wasting precious time.
  • Nov 29, 2021

    By Jesse Ramirez
    Horrible exp. Hopefully will necer have to use again. 2 issues. 1) Didnt know about riding service zone let me ride half a mile into it no alerts nothing. Thought battery was dead. Had to walk it back into service zone to park it. 2) it cost more then uber and Lyft for the 3.0 miles I scooted and walk
  • The worst Sep 23, 2021

    By Hgtdsahbbbbbb
    The first time I wrote a bird was back in Santa Monica. I loved it! Unfortunately they have gone so far downhill. Currently, in Salt Lake City, you can’t even ride them downtown. They’re not anywhere near downtown. Recently, I tried to use one to get from my house to the airport. I was just planning on riding it from my house to the train, and then taking the train. What a mistake! Almost missed my flight. The scooter kept going fast and then slow. It kept telling me I was out of the service area. I will open the app and look at the map, but I was still in the service area according to the map. So I tried to move to the lighter colored section of the map, but it didn’t change anything. After 30 minutes of walking it to different locations, trying to make it work, I gave up. I kept trying to lock it but it wouldn’t lock no matter where I went, in the service area or out of it. Finally I found a number for customer service, so none of the options were that the ride wasn’t working. Period the customer service guy was very kind, and he did end up walking the ride for me and refunding me part of it. However, as this is the third time I’ve had issues with the app I’m totally done with them. Not to mention they are completely not helpful to me if I can’t use them downtown. I’ve never liked lime, but it looks as if I’ll have to use them from now on.
  • Dec 1, 2021

    By Heather Sutton
    They are always dead, I'm charged to go half a mile for it to die, soooo many times. I've been over charged. They just credit your account, never put the money back in your account. Even when it's almost 50 bucks. Plus an uber cost the same, even less if your going further than 2 miles.
  • Very bad user experience with the app. May 26, 2021

    By Kou_Loonies
    My girlfriend and I decided to ride the bird scooters. After we got done riding it, we brought it back to the original spot we rented it at. It kept giving us a warning saying we are inside the red parking zone and we can’t park the scooters there. But we saw at least 10 bird scooters parked where we were at. I was messing with the app and eventually it allowed me to park the scooter there. My girlfriend however wasn’t able to park there still. The outside area of the red parking zone on the app was just a block away so we decided to just take the scooter over to the next block to park it. When we got to the next block, the app now showed a different red parking zone which wasn’t there earlier. Now it showed the original spot we were at is no longer a red parking zone. We took it back to the original spot we were at again, and now the red parking zone has changed once again. We had to take it to different spots in order to check to see if the red parking zone changed or not. Eventually we took it to an area where we can finally park the scooter and end the ride. This already took time and money out of our account from us just trying to find a parking spot for the scooter. I’ve rode other scooter renting apps and it was way user friendly than this. I Wouldn’t recommend this until they fix this issue.
  • img Community
    With its services in more than 100 cities, you can quickly locate and unlock the e-scooter using the app. The best part about using these scooter is that it's environmentally-friendly and is cheaper than the other options available too.
    img by Christina
    1 year ago

No reviews available

  • Nov 24, 2021

    By Jorge Banda
    Great app, everything works as it should. The severices is also great. I called customer service to request a refund on a balance I left on the account, was able to talk to someone fast and they resolved the issue very quickly. Great service and pricing ($15 unlimited rides for 24 hrs is great!).
  • Dec 6, 2021

    By Dante
    Actually has saved me a lot of money on Uber or Lyft s. Can get me all the way to the airport no problems and I don't have to worry about parking, fees or anything. Going to be using this more often.
  • Community service. Jul 10, 2019

    By Listen to this, trust me.
    Bird does more than rent customers scooters out, they help people out. Offer discount program for commuters. Customers service is over the standard reputable, they respond as fast as they can and that’s not an hour or so. It’s under 30 mins or less. Average for me it’s 3-7 minute they respond with concern, check to make sure I’m ok, offer what they can do for me. Beyond corporation metaphor image, they take humanity actions. They help out. Scooters always get maintained, spite of sour lime, I have almost gotten run over by cars and bus few times, almost crash into wall because lime is behind with maintenance. I am proud of their company spread across the world. But maintenance here in America....I don’t know. I never had problem with bird. I wonder why I love birds now? Sign up with bird. You won’t regret it. Make sure you got something in your pocket and they will provide you excellent service you need.
  • Great pricing, even when you mess up Oct 10, 2018

    By Vulpas
    So first off, I’ve had around 20 rides and loved all but one (the scooter was damaged but you can report things like that easily in the app). It’s FAST, FUN, and so convenient! Best of all? The price. Phenomenally low costs, I joy-rode around a park with my mother one day for over an hour, and we each paid less than $9. That system was put to the test today when I took an emergency Bird and made it to my meeting just in time—naturally, I forgot to lock it and presumably left the meter running so to speak. I realized this an hour later and checked the app ready to be disappointed, but it recognized that 40 of the minutes it had been unlocked were spent immobile and I was only charged for the time I actually used it. Incredible system!! It’s how things should be, but how they so rarely are; keep it up Bird, and don’t mind the bad press, you are loved.
  • A Bird Charger’s Review Oct 17, 2018

    By Absuwjwsush
    This is a fun side gig, and I love riding the scooters. The app is fast on iOS 12 and it seems like this has really good potential! However: People are straight up stealing them. Just 2 days ago I saw a delivery kid with a U-lock on the bird he was using. People are hoarding them on private property and using them like personal scooters, which makes collecting them to charge really hard or almost impossible. Or, maybe they’re hoarding them to wait until they lose battery to get a higher price for charging them? Either way....I think you all should figure out a way to combat this. Maybe do what the grocery stores do and lock the wheels outside a certain radius or after a certain time. OR maybe impose fines for keeping a bird past a certain time once unlocked, or make the alarms a lot louder. This would make things a lot easier for you and us!
  • The Time Has Come Feb 3, 2018

    By HarpMeister
    I see a lot of people are actually reviewing the service and not just the app. So, I will do the same. The app itself, is fine. I have no issues with it. It finds the scooters, unlocks or locks them.. payment can be a CC or Apple Pay, which is a big plus for me. The scooters are great. They are better than the Santa Monica or LA bikes. Cheaper and you don’t have to find a frigging docking station to leave them at. In Venice. / Santa Monica, the scooters go where I go. And find them where I am. The only criticism I might offer, is that that folks who are being paid to charge them ( you can make $5.00 per battery) leave the units active In their garage or even in their car. So using the app, I find myself standing in front of a locked garage or at Someone’s van with 3 or 4 scooters inside. I
  • Suggestion Oct 16, 2018

    By MDDiegoBello
    As someone who rides around sometimes with a charger for this company, I suggest you guys implement fines for bad parking. I live in Atlanta and there are a bunch of scooters parked inside parking garages and in residential buildings. It becomes a nightmare to go around looking for birds when they are at someone’s apartment or inside a building because she doesn’t trespass so she wastes time and gas driving around to find herself looking at a building and contemplating why do people park inside. Add fee for bad parking, make people park in the streets. In that way, you don’t take the chance of losing the scooter, easier for chargers to pick it up and have it ready in the morning 100% charged and also report more damaged scooters so the customers don’t pay for damaged scooters. As a customer that I am, I’m very happy with Bird!!!
  • Hated it Jul 13, 2019

    By YardieBrooklyn
    This app will let you put any card information on ring or right instead of it determining that’s not correct try again like how Uber detects it lets you just enter whatever then it doesn’t even give you the option to delete the information you have to contact customer service who has me waiting for longer then 10 minutes all the while I’m standing in the sun pregnant then it’s 10 scooters in the red zone and one all the way down to the block not in the red zone like that’s so irritating to find a scooter you can actually ride then the free ride never showed up what a waste of 30 minutes in the baking sun I deleted the app I’m over it what a horrible experience NEVER AGAIN.
  • Great Idea, surprisingly great execution Jun 25, 2019

    By guild176
    Honestly, I thought these scooters were a silly idea. I didn’t think there was any way they would catch on. Now, I’m convinced that they’re a step towards the future of transportation. The scooters are surprisingly sturdy, well built, reliable, and quick. The app is great to deal with, despite a few tiny bumps in the road (pun intended). The customer service is top notch, and has been more than considerate, professional, and helpful. Considering this company and this product are quite young, I have great faith that Bird will continue to improve and grow. 5 stars for sure, would totally recommend for quick, cheap, convenient transportation as well as just for a fun time.
  • Amazing....but #Tallpeopleproblems Sep 30, 2019

    By booknook1
    I love riding birds through the city. It ads another level of excitement to any date. Unfortunately I am 6’6” 250lbs and the Bird Scooter, much like everything else in life was not mass produced for giant people. The handle bars are uncomfortably short forcing me to either ride in a half squat position or awkwardly leaning down and hunching my shoulders over. Also, my top speed is a good 1/2 of what my normal sized girlfriend gets. So what ends up happening is a nice Saturday morning ride on the BeltLine ends up looking like a girl speeding away from me while am yelling at her from an ever increasing distance to slow down while hunched down like I’m trying desperately to reduce drag.
  • Nov 25, 2021

    By Mira Keets'
    Although I was originally overcharged, I reached out to customer support again and they've refunded the amount they considered was unused time. Their app can definitely use some improvements as far as redeeming "free" rides, charge reflecting accurate time used, and connection with phone.
  • Tempe Sep 14, 2021

    By Foggymike
    It’s a handy tool when you don’t have a bike . A little pricey. In Tempe there is to many normal roads that asu thinks they own so you can’t ride or your ride is slowed down , even though cars are blasting down same roads at well over the 18 mph you can do on a scooter. God forbid you go too fast around all the students and the food robots. Not mention all the skate boarders . There are a bunch of rides that need work , lose parts , bad or no brakes . And I think that they shut off the rides at bar time . Just when you need them . Oh I’m tipsy I’ll leave my car and use a scooter, oops they are turn off , back to the car . Seems dumb to me. Yes scooters are not toys and you have to have common sense to ride them , but not all folks who want to get some where at bar time have been drinking . All around a good bang for your $ 3.45 ….
  • Great Concept Dec 27, 2018

    By RhiaRhiaRhia
    My review is 4 and not 5 stars for a few reasons. First one being the new “balance” feature; I think paying for individual rides is more practical than having to add $10, $20, or $50 onto the account when my average ride costs less than three dollars. I wish there was an option to still pay for single rides one at a time. Second, the fact that the scooter unlocks and starts charging me money, yet doesn’t want to “connect” to my device, so therefore the scooter doesn’t start. But is somehow still unlocked.. I’ve had to call at least 5 times for refunds due to these errors. Props to customer service though, they’re always helpful. Overall I love riding these scooters but there could be a few minor improvements.
  • Charger life is tough Sep 3, 2018

    By dubbyaPOW
    There’s lots of competition and my mind is kind of blown by the amount of cheating and hoarding. The only thing that surprises me more is that bird doesn’t really seem to do anything about it. I forgot to scan one of my Birds and immediately got put on a 4 day suspension where I could not charge, so I’m not sure how these cheaters pull off 10 or 12 birds in a garage for a week. Bird also won’t release more chargers, so charging more than 8 or 9 birds a night is tough and at $5 a piece (which is pretty normal, the higher priced ones are usually dead markers) it’s hard to get the right time/money ratio. Over the weekend I usually get crazy and spend 3 or 4 hours each day collecting and sorting birds. I usually charge 12 or 13. One day I did 25, that was a long one.
  • Just a baby Dec 28, 2018

    By Nicholas Galindo
    The ride are simple the get you to and from. Tech is okay could be a lot better but good for just being a baby. The real thing I'd say make immediate improvement on is the scooter itself. It could have better wheels and overall quality structure could be improved. What if we added levels to better scooter as in basic, and premium. Premiums can offer Bluetooth speakers, or something flashy. Something along that line. Give the riders a different experience. Something to separate and improve the over to competitors. Now we could talk about adding a month service where you personal rent the scooter for a cheaper price and they charge it at home and eliminate the middle man charges ..........let's now go on a ramble now .
  • Very good, but charger mode needs some love May 22, 2018

    By Jeffinmt
    Normal ride mode is great. Sometimes a little slow, but nothing to sneeze at. Charger mode works well about half of the time. Zooming out frequently will freeze the app if there are a large number of birds on the map. It seems like you are blocking user interactions while the server query runs (which makes sense), but if the server is very busy you spend a long time with an essentially frozen app. I suggest using some kind of clustering algorithm to reduce your pin count. For example, if I am zoomed out far enough, you could “group” birds that are overlapping with a single pin that shows the number of scooters in that small area. Overall, very good app considering the amount of magic happening on the backend. Keep it up!
  • Great but needs a few key features Apr 14, 2018

    By annonymouss
    In SF Area these are very popular right now and there are not enough scooters. I wish there was the option to reserve a nearby scooter for 2-5 minutes, as long as you’re within say X feet of the bird. The reason for this is every time I start walking towards the closest bird, even if it’s just 2 blocks away, it will be taken before I get there. Often times the person will just be hovering over the bird before they start their ride so the scooter is still “active” but this person is holding on to it waiting for their friend or something. I find myself ping ponging around trying to grab a scooter before someone else a lot and end up wasting more time and energy than just taking a lyft or uber.
  • Bird Charger: just a few things Jul 30, 2018

    By Essence J.
    I love being a bird charger, who doesn’t love extra cash? And it’s same day (if you release by 7am). But for the birds that are a bit harder to find, I really wish we could view the photo taken from the previous rider so we can maybe see where exactly it was last placed. GPS isn’t always accurate, and I’ve noticed this even with Birds that are colored green. A lot of the times they are nowhere near where the GPS says. Also, I wish chargers had T-shirts!!! Because a lot of the times people are under the impression that I’m stealing the Bird. Not everyone is aware that there are people out there that charge them. Otherwise, this is awesome! Riding and charging!
  • CHECK NO PARKING ZONE BEFORE ENDING RIDE Jul 26, 2019

    By JuggernautEpps
    Bird is an awesome ride. The newest model is the best design yet and leaves the competition in the dust. The reason I dropped a star is a parking problem. At the end of my ride I hit "end ride" and it gave me the message that I was in a no parking zone. Fair enough. But the bird decided to lock the wheels up even though the ride timer kept going. So in order to move it so that I could end the ride I had to pick up the bird and carry it out of the no parking zone. It isn't a light piece of equipment and it kept hitting my ankles. Finally it let me end it but by then I had paid for 2 extra minutes of hassle. Very needlessly frustrating experience.
  • It's pretty good Jul 6, 2020

    By paytoniswow
    I think that the scooter is great it's fast works great especially when you find a full charged one the can go 8 miles. The only thing i don't like about it is how you pay $0.36 for every minute. I was on my collage campus and i parked/locked it and it still charged me i ended up pay 36 dollars for only riding for 15 minutes because i was eating. But overall it's a lot better then some of the other electric scooters. There was a different brand next to bird parked up that costed 55 dollars for a ride of 6 miles. Also i think that you should be able to rent two on one device.
  • Nov 22, 2021

    By Scott Ferguson
    First time experience. Bike wouldn't go at first. Then it went slowly. Then suddenly it went faster. Then it would only go slow. Only rode 4 short blocks for $5.00 then I was out of time. Not a good value. Second ride: They have a one trip option for $3.99. Allows you to ride for up to one hour. Had fun zipping around for about 30 minutes. Very fair price. Would consider using again, except that it feels like they are trying to cheat you in little ways. Second scooter was much better.
  • A little glitchy Dec 31, 2018

    By psbuckley
    I’ve been both a charger and a mechanic and both sides of the app have issues that seem to go away and then re-appear. 1. Starting the app initially always goes well, but occasionally the toggle to switch to charger/mechanic mode either does not appear or takes several seconds or a couple minutes to show up. This occurs on both my and my girlfriends phones. 2. On the charger side, Bird seems to waffle between wanting to use damaged-bird nests and not using them. This seems to change back and forth depending on (possibly) who did the update and what version they chose to build off of. This is easy! What will you do when you have a hard issue to resolve? 3. Also on the charger side, the option to mark a bird as damaged is currently not available (See last two sentences of item 2 above). 4. All of these issues have been reported to the charger help desk, but the info seems to go NOWHERE! Here is a typical example of the the response you get when asking a question - “Charge and release as normal” If the question were this simple, there would be no reason to send the question and no use for a “help desk”. Bird might be a great company someday. Right now, they have a tremendous amount of work to do.
  • Software lacking Dec 16, 2018

    By Nate hdrkdhdnd
    I has a charger that makes money by charging scooters for BIRD, I can’t stand the fact that whenever a scooter won’t release in the morning because of a network error, I have to wait a day or two for them to remove it from my list so I can go out and get more scooters. I lose a lot of money this way and it’s stressful. You cannot pick up scooters when there is an overdue scooter in your “tasks“ menu . Maybe they can put an option in the app so that when a charger cannot release a Bird he can just tap on the scooter in “my tasks“ and it will give him an option that says “cannot release bird“ that way it is removed from his “tasks“ and they can resolve it back at the office while he is still able to pick up scooters that night and continue making money.
  • Good but needs improvement Aug 31, 2018

    By Princess_uni
    So I was walking home from school land I seen a lot of people on these scooter things which was really interesting so anyways I have used the app and service for quite some time I love how easy it is you go up to a bike scan and unlock it and enjoy your ride I have been really pleased with it but I feel it’s needs improvement the other day I was looking for a scooter to get me to downtown Long Beach the app does not have a gps route for you to route to the scooter I find myself looking for the scooter and some times people take the scooters in there home or on private property which is annoying the only scooters I’m available to find is at lbcc and near the pike I wish that they can had a more executed interface when looking for the scooter
  • Worth the experience not worth the price Nov 12, 2019

    By Disnerd02
    I took these around Fort Collins with my 3 other roommates and they are a lot of fun. It was one of the best things we had done while living here but the price is just not worth it. It’s $0.33 A MINUTE. All of our prices were completely different, yet we all had them for about the same. I ended up paying about $60 for having it for an hour and a half to two hours. We reserved them so nobody would take them but I’m pretty sure it charged $10 just for that. If I would have known I would’ve paid that much before hand, there’s no way I would’ve ridden one. It would’ve been cheaper to uber and bar hop .
  • A chargers take Dec 19, 2018

    By Migglerocha
    Leaves a lot up to chance. You just have to not stress and put your faith in the system and the technology which can be uncomfortable. Sorta dangerous riding potentially damaged or dead birds. I’ve had multiple accidents where a bird shut off while I was riding it and me thinking “oh I’ll just hit the power button and it’ll be fine” well, I found out that when you turn it back on it locks. So me going 12 mph and all of a sudden the scooter locks will most definitely throw you off. I had road rash and a bloody leg and foot...... “it’s great!” Ps. There are basically no nests to drop off birds with in a 2 mile radius if I’m not there by 4:45 am which is ridiculous Bc I can’t even drop them off until 5am (please fix)
  • OkayApp but the actual scooters are problematic May 10, 2018

    By tallgabe23
    I have been using bird almost since it debuted here on the Westside and it was once great but it’s starting to get a bit annoying. For one, the number of broken birds that show up on the map around town is ridiculous. I had to rent like 3 different birds to get one to work and I was charged for renting the other two even though I couldn’t ride them. Seriously you guys need to implement a refund policy within 90 seconds of the rental because it’s probably broken if the rental ended that quickly. Two, the app itself does a poor job refreshing the available birds because I constantly will see a bird nest with like 6 birds available and get there and there will be none but they are still on the map like it’s a cache from earlier in the day. That’s really annoying to walk half a mile for nothing to be there. This service has the potential to be great but you guys need to focus more on your bird preventative/corrective maintenance. Like for real hire people who’s whole job is to go around town picking them up and repairing them.
  • Nov 21, 2021

    By Zak Stamps
    Horrible! The geomap is very limited in where you can go, the scooters actually shut down when you reach the end of the allowedap. You cannot end your trip anywhere, must go to specific locations to leave the scooter, such a hassle and inconvenience. Not worth it any more!
  • Update charger experience seriously needed Jul 20, 2018

    By Magne333
    This is a review from a chargers perspective. If your downloading this app to become a charger you may want to hold off for the next few updates. Being a charger seems great until you find out how confusing and frustrating it is. You guys at bird need to hire more user experience IT guys because the app is seriously lacking on the charger side. You guys need to clear all of the red scooters off of the map. Its a terrible idea and makes things more confusing for the chargers. If you guys need help locating lost or damaged scooters you should hire a more dedicated team to do so. All these red scooters are cluttering the map! Most them should at least should drop off from the map after a few days of not being found. The same goes for the yellow scooters. You guys should aim to make charging as simple as possible! It shouldn’t be a scavenger hunt to find a scooter you want to charge. You guys are seriously wasting peoples time and gas by having these miscellaneous birds that are not even at the location. If someones says the bird is not there it needs to be removed from the map (period). Or hire a dedicated person to go around and check if the birds are really even there. Something seriously need to change if you want to see a better turn out for charging these scooter. Others wise you have people out here wasting precious time.
  • Dec 3, 2021

    By crazzyfelicia
    I don't understand what happened. I submitted a review and received a notice that I got a response yet now my review is gone and I can't see the response so I'm posting a review again. Overall I do like the app except I noticed I'm being charged $20 every few months and I don't understand what the charge is for. Why am I being charged $20? I know it's not a lot of money but when you live paycheck to paycheck it is.
  • False advertising Oct 26, 2019

    By Marlones
    I had a mixed experience with them. The good: First scooter I found worked perfectly and it took me on a 1.2 mile ride flawlessly. There was a tutorial, and I felt very safe in terms of how to use it, and the tutorial does a pretty good job in showing you how to do everything. Very nice in that aspect. Scooter was in good condition and it was easy to start and finish (park). The bad: they say it’s $1 to start and then $0.15 per minute. My ride was 1.2 miles, in 16 minutes. So the math goes: $1 to start, plus $2.4 for the 16 minutes. If the taxes were 20%, that would be $0.78 and so my generous estimate would be $4.18 for the ride. Except they charged me almost $8. That’s not fair. It’s actually false advertising and they should be punished for doing that. As a first timer, they did not impress me, and didn’t stick to their word either. The result is a 2-star rating, unfortunately. That’s actually generous after their false advertising.
  • Disappointed Oct 9, 2018

    By MarissaRinCat
    This is my second time I’ve come up with an issue with this company. The third time I rode one of their scooters I fell off due to their brakes not working and they didn’t do anything for my injuries. And now one of their scooters was not working properly, I immediately canceled my ride (it was only 10feet of trying to work the scooter) and I’ve yet to get a response to refund my $10 they charged me for TRYING to use their scooter. The customer should not be the one punished for your BROKEN SCOOTERS! I want my refund! I’m very unhappy with your broken scooters placed on the streets to “use”. Unless you want to play a game of chance (get injured/ have your money taken) don’t use this company. Yeah the ride is cool when it actually works but I haven’t gotten a chance to fully enjoy due to these constant issues I have been having with their product and the company not helping out with it.
  • Makes chargers lives miserable Dec 20, 2018

    By hutegger
    The idea is great - the implementation needs plenty of improvement! * Showing birds that are lost, cluttering the map, sending people on wild goose chases without a chance for success * often displaying error “something went wrong”, with no indication how to make it work, often not even possible to see what state the process is! * displaying birds that have long been picked up - either by riders or chargers * „help“ feature hidden, difficult to get to, copy function partially disabled * damage report doesn’t allow text, but has only subset of what could be wrong. * fully charged birds show as 1/2 charged in app * filter in „find birds“ map loses values when leaving and going back in * pics taken and sent through help dialog get lost * help dialog gets stuck to the point where the app has to be killed and restarted to be useable And more issues i can’t remember right now! All in all, the app, the processes, and the scooters are in dire need of improvement! For the little money even if everything goes smoothly it is barely more than minimum wage. But, things hardly ever go smoothly! I can’t remember a single instance were both the capturing and releasing went without a single problem - and I’m doing this for 4+ months now!
  • Works like other electric scooters but not as good. May 5, 2019

    By Amazingdriver
    Was in Paris and found all the electric scooters that populated the city since my last visit. It looked like bird was one of the more prominent around where I was so I decided to download the app and give it a try. Apple Pay wouldn’t let me put money on my bird account. Had to manually enter credit card info twice. Once I got started, first scooter didn’t work. The app unlocked it and the scooter came to life as it should but the propulsion wouldn’t work. So parked it and got another one. All others I didn’t have issues with. A few days later I was hungry and decided to take a scooter to grab a bite to eat and come to find out, THEY TURN OFF ALL SCOOTERS AT 9pm!!! I seen all other brands of scooters roaming around the city late at night but just not Bird. Should have went with one of the alternate brands from the get go
  • Charging is not easy!! Dec 28, 2018

    By Pookie327
    Support only gives pre-written responses, no actual help. There isn't a way to mark Birds as damaged, and if i go pick up a bird and charge it all night and it doesn't collect a charge you won’t likely get paid and if you do it is days later. There should also be a way to claim even one Bird at a time, like the nests even if for a much shorter time period. This way it is actually economical for the charger to be able to know he will be able to get the bird. Instead of driving multiple miles for it to disappear right before you get there. They also don't crack down on people hoarding birds as much as they say. Which makes it difficult for the honest chargers to actually get the birds. It’s not fair that because their Birds don't work and i cant mark them damaged i do all the work and don’t get paid.
  • Missing fundamental elements Jul 4, 2018

    By amm338
    I tried to sign up as others in my group already had the app and we wanted to ride together. I missed the part where I could just take a photo of my license and manually typed in all of my info instead. At the very end when I was trying to unlock the bird it notified me that my license had been rejected because I didn’t include a photo...but there was absolutely no way to get back to the screen where I put in my license information. It also kept telling me to verify myself through the link sent via email... but 24 hours later there still is no email... very frustrating. My group had to rent bicycles instead. All because the app had no way for me to go back and upload my license photo. That seems like app 101 to me.
  • Convenient, but very PREDATORY on how they charge Sep 26, 2019

    By DanTheMan201208
    So I’ve used bird since very early on. And I think it’s super convenient and nice to have. However, I really really do not like how they do the whole $10 balance requirements now. They preload your account with $10 until you use it up. And if you for $.01 over, they charge you another $10. Honestly, that is such predatory practice. They are strictly doing that because they know people will never really use up their entire balance down to the cent, so they get to pocket your overpayment. I’m not sure if the other scooter companies do this as well, but I’m definitely take my business elsewhere after I get my balance down as low as possible without being recharged!
  • Dec 5, 2021

    By Edward Nugent
    App continued to give error messages but no way to resolve the errors. Edited in Response to Bird's BS auto-reply: I *did* email you at the address you mentioned, and I can't do anything in the app since the app has crashed as I previously mentioned. Is anyone actually trying to solve these issues or just sending BS auto-generated responses?
  • Don’t work for this company Nov 7, 2019

    By Mrs.Ruffcorn
    I became a charger for this company and just completed my first release today. All was well, I released the Bird to the correct location, completed my task and went on my way. At 10 am I began receiving notification that my Bird was late to release. I went to check my tasks and nothing was there but I also noticed that my pay out was not listed either. I contacted support and was told that they did see the release completed so they “removed” it from my tasks (although it was never there). When I responded asking for my payout, I was asked to provide screenshots of my location on the Bird map, a screenshot of the error I received when releasing, and a picture of the location I was releasing. As it was now 6.5 hours since I released the Bird, it was impossible for me to provide this information. When I responded stating this information, I was essentially told “Too bad, so sad. Next time do all these things because you will have to request a pay out every time you release.” When I asked again for my payout, I given a link to an article in the FAQs as to the reason for my lack of payout due to faulty release, even though I was never told that there was actually an issue. By the time this was said and done, this company wasted more time and money creatively telling me no than it would have cost to just pay out the measly $3. I am throwing away my chargers and discouraging anyone I can from using or working for this company.
  • Review for Fleet Manager Jul 26, 2021

    By Deaf facebooker
    My experience using bird as a software for my business as a fleet manager was horrendous. The equipment they provided was expensive and over priced to the point that they are making money from selling equipment, parts and revenue from riders. As a fleet manager, I felt disrespected by Bird management and the software team for restricting my ability to release scooters in areas which led to not being able to profit. Aside from vandalism, FMs attacking other FMs scooters, bird did nothing to mitigate the situation I was innocently in and been marred with vandalism and theft. Bird holds no responsibility for all the total losses and damages incurred on the scooters. I had to pay out of my pocket for all the parts and the scooters that have been missing to bird when I returned all of the scooters back the them. They terminated my contract 2 weeks after I signed a new contract and told me that my contract was terminated from my old contract. I was distraught how it played out to the end because no one at bird would hear me out. Bird Shopify store had no parts for me to replace the scooters I had standing in my office for 3 months and that was what led to my contract getting terminated - bird did not provide parts. They do not give a f if you did not meet their numbers and it shows they put profits before people. Given that I have worked so hard for this company. I will officially file a complaint within BBB because their B2B was illegal.
  • Evil Corp Nov 15, 2019

    By donthereal
    I have never wrote a review for anything, ever, but their customer service was so awful and unaccommodating that I must warn. I took a trip to LA from NY and thought I’d try it out. (NY doesn’t have e-scooters) the first screen said $6 for 30minutes. Ok, I rode for a few minutes and stopped at a convenient store, locked it on the app so no one takes it on my dime. So one would think I have 27 minutes left that I paid for. Got back on, rode a few more minutes, stopped again, locked, came back, rode again. I did this 4-5 times and they were charging me $6 each time I stopped and started. NO Where did it say you only get 30 CONTINUOUS minutes. It was displayed to me that I get 30 minutes and they should be accounting for the time like Lyft does. I disputed the $42 my bank account was charged for riding 1.5 miles total, and they played dumb and gave me the run around and never returned the money they stole. This is no way to treat a Future customer when NYC legalizes e-scooters. I run the bike lanes in the Upper East side, talking to all the bikers everyday. I’ll be sure to put the good word out for your company in my town so when you get here, we know how great Lyft e-scooters are. Im not even going to get into how the Bird scooter disconnected from the network mid street crossing (locks up and can’t move) almost killing me because the light had changed, and left me stranded far away from any other scooters.
  • Nov 29, 2021

    By Jesse Ramirez
    Horrible exp. Hopefully will necer have to use again. 2 issues. 1) Didnt know about riding service zone let me ride half a mile into it no alerts nothing. Thought battery was dead. Had to walk it back into service zone to park it. 2) it cost more then uber and Lyft for the 3.0 miles I scooted and walk
  • The worst Sep 23, 2021

    By Hgtdsahbbbbbb
    The first time I wrote a bird was back in Santa Monica. I loved it! Unfortunately they have gone so far downhill. Currently, in Salt Lake City, you can’t even ride them downtown. They’re not anywhere near downtown. Recently, I tried to use one to get from my house to the airport. I was just planning on riding it from my house to the train, and then taking the train. What a mistake! Almost missed my flight. The scooter kept going fast and then slow. It kept telling me I was out of the service area. I will open the app and look at the map, but I was still in the service area according to the map. So I tried to move to the lighter colored section of the map, but it didn’t change anything. After 30 minutes of walking it to different locations, trying to make it work, I gave up. I kept trying to lock it but it wouldn’t lock no matter where I went, in the service area or out of it. Finally I found a number for customer service, so none of the options were that the ride wasn’t working. Period the customer service guy was very kind, and he did end up walking the ride for me and refunding me part of it. However, as this is the third time I’ve had issues with the app I’m totally done with them. Not to mention they are completely not helpful to me if I can’t use them downtown. I’ve never liked lime, but it looks as if I’ll have to use them from now on.
  • Dec 1, 2021

    By Heather Sutton
    They are always dead, I'm charged to go half a mile for it to die, soooo many times. I've been over charged. They just credit your account, never put the money back in your account. Even when it's almost 50 bucks. Plus an uber cost the same, even less if your going further than 2 miles.
  • Very bad user experience with the app. May 26, 2021

    By Kou_Loonies
    My girlfriend and I decided to ride the bird scooters. After we got done riding it, we brought it back to the original spot we rented it at. It kept giving us a warning saying we are inside the red parking zone and we can’t park the scooters there. But we saw at least 10 bird scooters parked where we were at. I was messing with the app and eventually it allowed me to park the scooter there. My girlfriend however wasn’t able to park there still. The outside area of the red parking zone on the app was just a block away so we decided to just take the scooter over to the next block to park it. When we got to the next block, the app now showed a different red parking zone which wasn’t there earlier. Now it showed the original spot we were at is no longer a red parking zone. We took it back to the original spot we were at again, and now the red parking zone has changed once again. We had to take it to different spots in order to check to see if the red parking zone changed or not. Eventually we took it to an area where we can finally park the scooter and end the ride. This already took time and money out of our account from us just trying to find a parking spot for the scooter. I’ve rode other scooter renting apps and it was way user friendly than this. I Wouldn’t recommend this until they fix this issue.
  • Nov 25, 2021

    By Trevor Desmond
    The app doesn't inform you of how much you're racking up during your ride, it also doesn't tell you before you enter a no go zone so you have to push the thing for potentially miles before you can end the ride which is an expensive workout, there's no built in navigation or phone holder rendering it effectively useless to have in a new city. All around waste of money on my anniversary trip.
  • Disappointed Charger - Lack of Support Aug 25, 2018

    By Kismetqueen
    I really love BIRD’s viewpoint of getting cars off the road However, from a business stand point - and my personal experience as a BIRD Charger - I honestly believe it would benefit BIRD to invest in stronger and more timely tech support ( it could take up to 24 hours to get a reply) - rather than investing in expansion to other cities, states and countries. I feel like it is a House of Cards and I would hate to see such a great idea crumble... My first several weeks as a Charger were great. Even though I only had 3 charger cables, with the proper planning and the will to hustle, on a good day I was able to charge 14-18 scooters. Around the beginning of August - my BIRD app would no longer allow me to “capture” birds. The app would vibrate when I scanned an AVAILABLE bird - but the scanned bird would not show up in my ACTIVITY TASKS. On numerous occasions, I reached out for tech support. They suggested I update the app, delete my app, change my email address, etc. None of these simple suggestions worked. After 3 weeks, and hours and hours of trying to get the app back to working mode - I’m still unable to “capture”. Apparently no one is trained or qualified to help beyond the obvious. So, quickly the Bird App went from a viable form of income to a complete waste of time. So disappointing...

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