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TVPN

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Now You Can Access Blocked Internet Content easily with just a click using TVPN

4.6 Ratings 217K+ Reviews

Ratings & Reviews

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  • With Paid Subscription App Works Good, Would Like to see some more Improvements Sep 4, 2020

    By Nateegan
    App works pretty good for the most part. Tried them out with the free version & it worked ok & wanted to see how the full version does, so I decided to do the trial & then bought the pay version & it has worked with good speeds & how quick it connects for the most part, but they need to figure out a way to get it to successfully connect on networks that use content filters & or firewalls to block VPN connections. (Which I think blocking VPN’s should be illegal.) Feature request/idea: Can you add a feature when you choose The option optimal location that it will show which location you connected to. Also, it be cool to have a feature users could turn on or off where you can choose up to a top 5 preferred connection locations so when you connect it would choose the best connection of the 2-5.
  • Good app overall but always overcharges me Dec 31, 2019

    By Tsisdvdjdibens
    I visit China a lot so it's necessary for me to be able to go on my google account and other social media platforms. I have gotten a premium account because I re-download it basically every year. It automatically connects after my phone has been locked for a while and the connection is pretty fast. Overall I like it. But one time I signed on to my account on my Mac, and they treated it as a brand new premium account even tho I used the same Apple ID, and charged me again. I had to contact Apple support and all that for a refund. Second time, 1 year after I had deleted it, I only needed it for 3 days. when I re-downloaded it, it says I have 7 days of free trail. However, they charged me again full price the second I authorized the download. Now I gotta contact Apple support again. Sure, their connection is fast enough, but man, they certainly are faster to charge you.
  • Straight forward! Mar 6, 2021

    By I hate monkeys
    I love this app! It’s so straight forward and easy to use. And the subscription price was the best, back when I was shopping around. Most others were between $10-$15/mo. I did not realize how well it worked until a state representative for an online account I had, had been helping me troubleshoot something unrelated , and then he stops and says, wait, have you ever been to or know why I might be seeing a log in attempt by you from New Hampshire? (I live in northern Nevada and have never been there) and when he said that, I was concerned for a moment .. but then realized the prior month, that I was using the VPN more often because I was using more public WiFi; and realized that I had indeed been using an east coast state as my selection. Therefore, it really works! Also, occasionally I have to verify some account log ins when I am using the VPN, because it catches and “unfamiliar login attempt from ______” So again, it’s straightforward, and It’s a solid VPN. I HIGHLY recommend for people who are just now learning what a VPN is, and when they should use one. It doesn’t have a whole lot of overwhelming options and other capabilities like others. It’s just flat out, a simple VPN. Thank you, Betternet!
  • please read review below Oct 23, 2018

    By NeedleInHayward
    :( The vpn unfortunately logs off every time I put ny ipod screen on lock mode or sleep mode. It did not used to do that 4 months ago when I first tried Betternet vpn. It started logging off every lock screen and off ipod sinxe the last 2 months. Sadly. I only put more than 4 stars for viewability of my review, but my real rating for Betternet VPN right now is 2 stars, to be honest. I hope that the old Betternet VPN format from 4 months ago returns, and to be better for me, that Betternet give unlimited proven-safe servers from countries in the northern half of Europe like really safe-but-lightning-fast unlimited-free servers from/at the Netherlands, Sweden, Norway, and Germany, of whom these said countries have served my privacy and speed perfection best from months of experience. :) 😀
  • Cant activate Premium Aug 19, 2017

    By Bprijadi
    I have the premium version running in IOS and the basic version in Windows 10 laptop. Their suport team is one that any other app developer should look up to. Reliable vpn connections are key in the system. I just wish they maintain this business model and keep up with this fine app that I am sure they are proud of. ------------- 14 July 2017 Betternet had a very good offer to go Premium for one year, with a 60% discount. I immediately go for it. What my qualms are now: 1. On my Windows 10 app, there are no option of login let alone to change the location of the server. The mini app was designed for free users. 2. In my Iphone, I logged out and logged in with expectation of Premium menus. I did verify in my email link to add my first device (out of 5), but the app interface did not change and still have my free menus and button to "Go Premium". So.... after 2 days purchasing I still dont get anything besides the free connection VPN. I asked helpdesk but the instructions does not sync with what the app gives. Hope I get a resolution soon. ------------- 17 August 2017 Finally, a windows app that could also go premium!
  • It works when it wants to Feb 8, 2018

    By Just reviewing to get credit
    Just btw many of the 5 star ratings exist for this app because the app said it would connect if you rated it 5 stars. Betternet is great when it works. At school, without betternet, the wifi is slow and any social media is blocked. With betternet I can access all my apps and use them and the speed of it is pretty good. The worst part of it is having to connect it every time and the times when it doesn't connect. Sometimes I click the connect button and it sits there and doesn't even register the click. Sometimes it asks me to watch a short video and then connect. I watch the short video and it won't even try to connect after. I'm not disappointed that it is unable to connect, but that it is unresponsive sometimes and doesn't even try.
  • Only reason why it isn’t getting a 1 star is because it still offers a free version Jul 15, 2019

    By Skarmoryzhou
    This is absolutely a joke of a VPN app. If you have any money to spare to get the VIP version, use any other VPN than this one. Half of its Premium servers don’t work or so slow that it’s just not worth it - I straight up couldn’t use any of the US servers (and they even reduced the VIP servers by like 20 cuz they all didn’t work) Horrible app interface: so many times the app just gets stuck and I after clicking connect/disconnect nothing happens and I have to do it through the VPN config in settings. Only use this if you don’t want to spend any money on a VPN as it’s only upside is that it’s one of the few services that still offer a free version, but don’t ever consider using it if you can spend some money- use it to get a VIP of any other VPN.
  • Pretty Good👍 Oct 26, 2019

    By EOD Exellent
    I have used Betternet for a few months now and I have been pretty happy with the results, I use it when I am at school because the school WiFi is ridiculously slow and it filters a lot of things. It connects about 90% of the time and when it doesn’t it’s because the WiFi is not connected yet, and I do not own Premium, I have only run into about 3 adds total, and it has never gave me any connection issues, it may rarely disconnect, but it reconnections almost instantly. Like I said I think this app is worth downloading and using for protection for your privacy and a better signal for certain places. Have A Good Day Everybody! 😁👍👌
  • Roz is my name and “Betternet” is my game Feb 4, 2020

    By Roz Ray
    I’ve used this app for about a year now and I’m just going to say it’s AMAZING. I only got it so I could try it out because the ad looked to good to be true. So I did and they did not lie this app gives you free WiFi wherever you go. You don’t even have to pay for it. Even if you don’t get the premium it still works pretty faster WiFi, 10+ virtual locations, ad-free experience, connect up to 5 devices and 24/7 tech support. The premium just gives up to 4x faster FREE WiFi. But like I said before it still goes pretty fast with the basic one. P.S. I’m not lying I’m being for real I’m a 12 year old kid being honest.
  • Liking it but have questions Jul 3, 2019

    By Hungry2hear
    From my understanding of VPN, this appears to be an awesome app, particularly given that it is free. I went to their web site to explore the premium option, but critical information, such as the cost was not available, so for now I'm passing on that. I also noted instructions for setting a "profile," though no explanation for what that entails, how to do it, or how that profile might be used. Several readers wrote to inquire-in the FAQ section, but no answers were displayed. This weekend I was trying to set up a new cable box online, and after several failed attempts, realized it was because the VPN feature was on. Had to close it out to get cable via new box. This leads me to assume that Betternet works.
  • With Paid Subscription App Works Good, Would Like to see some more Improvements Sep 4, 2020

    By Nateegan
    App works pretty good for the most part. Tried them out with the free version & it worked ok & wanted to see how the full version does, so I decided to do the trial & then bought the pay version & it has worked with good speeds & how quick it connects for the most part, but they need to figure out a way to get it to successfully connect on networks that use content filters & or firewalls to block VPN connections. (Which I think blocking VPN’s should be illegal.) Feature request/idea: Can you add a feature when you choose The option optimal location that it will show which location you connected to. Also, it be cool to have a feature users could turn on or off where you can choose up to a top 5 preferred connection locations so when you connect it would choose the best connection of the 2-5.
  • Good app overall but always overcharges me Dec 31, 2019

    By Tsisdvdjdibens
    I visit China a lot so it's necessary for me to be able to go on my google account and other social media platforms. I have gotten a premium account because I re-download it basically every year. It automatically connects after my phone has been locked for a while and the connection is pretty fast. Overall I like it. But one time I signed on to my account on my Mac, and they treated it as a brand new premium account even tho I used the same Apple ID, and charged me again. I had to contact Apple support and all that for a refund. Second time, 1 year after I had deleted it, I only needed it for 3 days. when I re-downloaded it, it says I have 7 days of free trail. However, they charged me again full price the second I authorized the download. Now I gotta contact Apple support again. Sure, their connection is fast enough, but man, they certainly are faster to charge you.
  • Straight forward! Mar 6, 2021

    By I hate monkeys
    I love this app! It’s so straight forward and easy to use. And the subscription price was the best, back when I was shopping around. Most others were between $10-$15/mo. I did not realize how well it worked until a state representative for an online account I had, had been helping me troubleshoot something unrelated , and then he stops and says, wait, have you ever been to or know why I might be seeing a log in attempt by you from New Hampshire? (I live in northern Nevada and have never been there) and when he said that, I was concerned for a moment .. but then realized the prior month, that I was using the VPN more often because I was using more public WiFi; and realized that I had indeed been using an east coast state as my selection. Therefore, it really works! Also, occasionally I have to verify some account log ins when I am using the VPN, because it catches and “unfamiliar login attempt from ______” So again, it’s straightforward, and It’s a solid VPN. I HIGHLY recommend for people who are just now learning what a VPN is, and when they should use one. It doesn’t have a whole lot of overwhelming options and other capabilities like others. It’s just flat out, a simple VPN. Thank you, Betternet!
  • please read review below Oct 23, 2018

    By NeedleInHayward
    :( The vpn unfortunately logs off every time I put ny ipod screen on lock mode or sleep mode. It did not used to do that 4 months ago when I first tried Betternet vpn. It started logging off every lock screen and off ipod sinxe the last 2 months. Sadly. I only put more than 4 stars for viewability of my review, but my real rating for Betternet VPN right now is 2 stars, to be honest. I hope that the old Betternet VPN format from 4 months ago returns, and to be better for me, that Betternet give unlimited proven-safe servers from countries in the northern half of Europe like really safe-but-lightning-fast unlimited-free servers from/at the Netherlands, Sweden, Norway, and Germany, of whom these said countries have served my privacy and speed perfection best from months of experience. :) 😀
  • Cant activate Premium Aug 19, 2017

    By Bprijadi
    I have the premium version running in IOS and the basic version in Windows 10 laptop. Their suport team is one that any other app developer should look up to. Reliable vpn connections are key in the system. I just wish they maintain this business model and keep up with this fine app that I am sure they are proud of. ------------- 14 July 2017 Betternet had a very good offer to go Premium for one year, with a 60% discount. I immediately go for it. What my qualms are now: 1. On my Windows 10 app, there are no option of login let alone to change the location of the server. The mini app was designed for free users. 2. In my Iphone, I logged out and logged in with expectation of Premium menus. I did verify in my email link to add my first device (out of 5), but the app interface did not change and still have my free menus and button to "Go Premium". So.... after 2 days purchasing I still dont get anything besides the free connection VPN. I asked helpdesk but the instructions does not sync with what the app gives. Hope I get a resolution soon. ------------- 17 August 2017 Finally, a windows app that could also go premium!
  • It works when it wants to Feb 8, 2018

    By Just reviewing to get credit
    Just btw many of the 5 star ratings exist for this app because the app said it would connect if you rated it 5 stars. Betternet is great when it works. At school, without betternet, the wifi is slow and any social media is blocked. With betternet I can access all my apps and use them and the speed of it is pretty good. The worst part of it is having to connect it every time and the times when it doesn't connect. Sometimes I click the connect button and it sits there and doesn't even register the click. Sometimes it asks me to watch a short video and then connect. I watch the short video and it won't even try to connect after. I'm not disappointed that it is unable to connect, but that it is unresponsive sometimes and doesn't even try.
  • Only reason why it isn’t getting a 1 star is because it still offers a free version Jul 15, 2019

    By Skarmoryzhou
    This is absolutely a joke of a VPN app. If you have any money to spare to get the VIP version, use any other VPN than this one. Half of its Premium servers don’t work or so slow that it’s just not worth it - I straight up couldn’t use any of the US servers (and they even reduced the VIP servers by like 20 cuz they all didn’t work) Horrible app interface: so many times the app just gets stuck and I after clicking connect/disconnect nothing happens and I have to do it through the VPN config in settings. Only use this if you don’t want to spend any money on a VPN as it’s only upside is that it’s one of the few services that still offer a free version, but don’t ever consider using it if you can spend some money- use it to get a VIP of any other VPN.
  • Pretty Good👍 Oct 26, 2019

    By EOD Exellent
    I have used Betternet for a few months now and I have been pretty happy with the results, I use it when I am at school because the school WiFi is ridiculously slow and it filters a lot of things. It connects about 90% of the time and when it doesn’t it’s because the WiFi is not connected yet, and I do not own Premium, I have only run into about 3 adds total, and it has never gave me any connection issues, it may rarely disconnect, but it reconnections almost instantly. Like I said I think this app is worth downloading and using for protection for your privacy and a better signal for certain places. Have A Good Day Everybody! 😁👍👌
  • Roz is my name and “Betternet” is my game Feb 4, 2020

    By Roz Ray
    I’ve used this app for about a year now and I’m just going to say it’s AMAZING. I only got it so I could try it out because the ad looked to good to be true. So I did and they did not lie this app gives you free WiFi wherever you go. You don’t even have to pay for it. Even if you don’t get the premium it still works pretty faster WiFi, 10+ virtual locations, ad-free experience, connect up to 5 devices and 24/7 tech support. The premium just gives up to 4x faster FREE WiFi. But like I said before it still goes pretty fast with the basic one. P.S. I’m not lying I’m being for real I’m a 12 year old kid being honest.
  • Liking it but have questions Jul 3, 2019

    By Hungry2hear
    From my understanding of VPN, this appears to be an awesome app, particularly given that it is free. I went to their web site to explore the premium option, but critical information, such as the cost was not available, so for now I'm passing on that. I also noted instructions for setting a "profile," though no explanation for what that entails, how to do it, or how that profile might be used. Several readers wrote to inquire-in the FAQ section, but no answers were displayed. This weekend I was trying to set up a new cable box online, and after several failed attempts, realized it was because the VPN feature was on. Had to close it out to get cable via new box. This leads me to assume that Betternet works.
  • Advertisement infused Garbage Apr 12, 2021

    By Jonnnnnnyyyyyu booiiiiiiiiiii
    This app used to be the best go to VPN especially for getting past Wi-Fi that block certain sites for instance many school Wi-Fi’s. However;Now the app forces you to watch ads just to connect and disconnect from your VPN and also brings up the screen to pay for the premium version of the app when you go to disconnect that way some of the times when you just want to disconnect the VPN so you can use the Internet as normal you have to go through several pages just to click a little HTML link in a text that says “proceed with ads”. Of course the developer makes this link deliberately much smaller than the button that says pay for premium without ads. TLDR; Betternet was once the best vpn out there. But now that you need to watch full screen no skip ads JUST TO DISCONNECT, it’s not even second best as there’s a plethora of free VPNs out there you can use that just have banner ads if anything. VPN proxy master is an alternative if you find yourself having issues with this app, but I must warn you that it’s essentially a clone of this app- full screen ads and the constant harassment to buy the full version.
  • Needs improvement... Oct 22, 2018

    By @miggysbiggestfan
    Okay so the only reason I use this app is because our school’s WiFi blocked basically every social media app that TEENS USE EVERY DAY OF THEIR LIVES. Here’s the deal. Sometimes whenever I open Snapchat the Betternet app just randomly disconnects and then every time I try to send my streaks or even so much as one snap, the VPN app tears up my service and my streaks take decades to send. Sometimes I even have to turn off both the app and the WiFi in order for my snaps to be able to send more quickly. Yeah that doesn’t help either, because sometimes the app reconnects itself even when I’m using data and just makes the service even worse. I’ve also tried deleting and reinstalling the app several times, and it only works on occasion or when I’m on any other WiFi other than the school’s WiFi. The general gravity of this situation is that this app just ruins my service and I hate it. Every time I’m somewhere where Snapchat is blocked on their WiFi, BETTERNET WORSENS THE SERVICE! IT’S SUPPOSED TO IMPROVE THE SERVICE NOT DETERIORATE IT! It’s called BETTERnet for a reason! This app needs a lot of adjustments.
  • False Advertisement & Misdirection Jan 21, 2019

    By Luckysbsck
    Presumptively believing your promotion for authentic and secure protection from online visibility along with concealment of identity and such information, I’ve taken the risk and installed this app only to realize THE FIRST thing your service requires is VPN configuration, which is necessary nevertheless, however to allow installment and operation there’s a clear warning stating that if I did indeed want to allow VPN configuration than I must allow the tracking and monitoring of my information. Am I missing something here or is that the most contradictory statement I’ve ever encountered. I mean anonymity should be profound and respected, not warranting and agreeing to collect my data when I’m using the app. Even IF any information pertaining my security and identity is being withheld with collective use of your app, why is it necessary for you to collect it. Certainly If someone needed such information, wouldn’t it be ideal and simple to just obtain it from your database? This app is complete joke and I still can’t seem to understand it’s implications regarding anonymity
  • Seemingly illegal/sketchy May 19, 2018

    By Ttamweh
    So, I have used Betternet for a long time. I was browsing the internet, and came across a pop-up ad yelling at me YOUR IPHONE IS INFECTED WITH (sic) VIRUS! I decided to humor it, and went ahead, and it said that I needed to use “this VPN that will show up after clicking the button below. You must use it at all times especially on public WiFi or else your iPhone will be infected and lose all of your credit cards and contacts and iTunes blah blah blah. And when I clicked on that button... this app was what it sent me to. Why on earth are they trying to hire super sketchy ads threatening you with a virus, and trying to lie and trick you into using Betternet... like that’s kinda... possibly illegal and all... or at the very least it really made me lose what respect I had for the devs. Really you are going to lie and cheat people into downloading your app, convince them that without it they are in physical/financial danger, that’s practically blackmail. DOWNLOAD THIS APP OR ELSE YOU WILL GET VIRUS!!! Is not usually what you hear from tech companies, at least the not-morally-bankrupt ones.
  • Useless Sep 10, 2018

    By lauren.t.nichols
    This app used to work just fine for me for around 2 years, but now lately it doesn’t work at all and ever since they’ve been pushing so much for people to get premium it’s worked less and less. The last time I tried using it I ended up sitting there in the app for over a half hour waiting for it to connect. Sometimes it’d give up and act as though I’d pressed cancel, going back to how it is before you try connecting. Other times it’d turn red and say it couldn’t connect. Then I tried contacting support, but ironically the email couldn’t go through because I couldn’t use the WiFi without the VPN the app’s supposed to give me. I ended up deleting it after that. I refuse to pay for premium, too, because it’s just not something worth spending money on. It looks like to me that they’ve been making the free version ridiculously slow and crappy to make people pay for premium, and I’m not here for that. Annoyed, disappointed, and won’t be using this app again or recommending it to anyone
  • Not what I expected Dec 6, 2018

    By xXGrimReaper55Xx
    As this being my first ever review after being with Apple for years, I felt like I needed to give my two cents on what my opinion is on this app. Sketchy. Shady. Dysfunctional. When I was setting up the vpn profile, it was going smoothly, little vpn sign next to my internet which I thought was pretty neat, then 1-2 hours later, it cut my home internet off completely. I tried forgetting the Internet then rejoining and it would show I’m connected but then never work. I tried deleting the VPN profile then trying it again, still no luck. It was at this point I was starting to get worried. I reset my phone a couple times. Nada, then when I finally deleted the app, and Reset Settings, it finally worked. I don’t know what you guys did, but this has never happened before with Xfinity internet (I download a lot of third party apps and never had this problem) Either fix this humongous bug or my review stays fixed at a well deserved 1 star. Disappointing.
  • Move on, it does not work Feb 3, 2019

    By Maya sole
    Every time I pressed play to watch a movie. it would just direct me back to the movie over and over. If I was lucky a movie would play after Maybe twenty or so tries. AND the ads!!!!! They pop up half way up the screen and if you click the X??? The movie is redirected to the beginning along with the relentless ads. I suppose it’s ok if you just want to look at pictures, I’m very disappointed and I’m hoping they cancel the service without a hassle. Hopefully I’ll find an app that actually does what it says it’s supposed to do someday. You’ve been warned. If you don’t mind spending two hours to watch two five minute movies, you’ll be happy with their service if I give it one star it’ll be because it won’t let me post this without giving it at least one star. I give it minus two stars for the extreme frustration caused by dealing with this app. I forgot. If it actually works, it will be SLOW!
  • It is freaking ANOYING!!! And weird.... May 14, 2019

    By Chris MLG
    Ok so I know that I am like 12 but I actadentally ran into this an I was trying to get free v bucks at the time🙄 and it showed an ad and you had to download the app to get the v bucks so I went to the AppStore to get it and then when I got it I did the 7-day trial an then I left it runing for twenty mins and when I came back I deleted the app and so I went to clam the v bucks and it didn't work😥 so I went on with my day and forgot about it. An than about a month later my grandma asks us if we used her debit card to buy anything and we said no......but later that other day I went to my dads house were my iPad is an I look at it and it's been charging money to my grandmas debit card so ya........so we tried to fix it be we gave up.......but I remembered today that we need to fix this so ya we are still trying to get Rid of it so that's my story hope this helps you!!😉👍
  • GETTING CHARGED ON MY ITUNES Feb 12, 2019

    By Fun app when board
    first i’ll start off by saying my bad for not looking further into my bank statements about this. but i was seeing this as itunes apple store thinking this was my apple music (i realize this would’ve been two separate charges but again that’s why i said my bad) but i learned today how to take off “subscriptions” on itune accounts and come to find out this app has been charging me (only visible is since november) i used this app so long ago and if i’ve been charged for that long i will be highly disappointed. this app hasn’t been downloaded and i didn’t know how i signed up for a “platinum” subscription. going to call itunes and hopefully this app if they have a customer service line tomorrow and get this figured out. i would’ve never thought of this app or used this app again if it wasn’t for me going into the subscription thing. will for sure steer clear of this app .
  • Fast internet and I can’t connect after getting premium Jul 5, 2018

    By music is life for all
    If you have issues with the free version, I feel like there is no right to complain. It’s free and you get what you pay for. And the free versions has always worked kind of good for me. However, I wanted to play some games on my phone and get a little more speed (like it advertises) and choose my servers. Now that I upgraded I can connect 1/10 times, and that is a generous number. I love in mainland China right now and I can’t even connect to Hong Kong. Every server since I upgraded has barely worked and even when I connect it’s been slower than the free version. Although the free version works fine for me, the premium has been a major disappointment. Hopefully it improves, I have really enjoyed Betternet on trips past. But if you are in China I do not suggest it. For now I need to find something that works.

No reviews available

No reviews available

  • Straight forward! Mar 6, 2021

    By I hate monkeys
    I love this app! It’s so straight forward and easy to use. And the subscription price was the best, back when I was shopping around. Most others were between $10-$15/mo. I did not realize how well it worked until a state representative for an online account I had, had been helping me troubleshoot something unrelated , and then he stops and says, wait, have you ever been to or know why I might be seeing a log in attempt by you from New Hampshire? (I live in northern Nevada and have never been there) and when he said that, I was concerned for a moment .. but then realized the prior month, that I was using the VPN more often because I was using more public WiFi; and realized that I had indeed been using an east coast state as my selection. Therefore, it really works! Also, occasionally I have to verify some account log ins when I am using the VPN, because it catches and “unfamiliar login attempt from ______” So again, it’s straightforward, and It’s a solid VPN. I HIGHLY recommend for people who are just now learning what a VPN is, and when they should use one. It doesn’t have a whole lot of overwhelming options and other capabilities like others. It’s just flat out, a simple VPN. Thank you, Betternet!
  • please read review below Oct 23, 2018

    By NeedleInHayward
    :( The vpn unfortunately logs off every time I put ny ipod screen on lock mode or sleep mode. It did not used to do that 4 months ago when I first tried Betternet vpn. It started logging off every lock screen and off ipod sinxe the last 2 months. Sadly. I only put more than 4 stars for viewability of my review, but my real rating for Betternet VPN right now is 2 stars, to be honest. I hope that the old Betternet VPN format from 4 months ago returns, and to be better for me, that Betternet give unlimited proven-safe servers from countries in the northern half of Europe like really safe-but-lightning-fast unlimited-free servers from/at the Netherlands, Sweden, Norway, and Germany, of whom these said countries have served my privacy and speed perfection best from months of experience. :) 😀
  • Cant activate Premium Aug 19, 2017

    By Bprijadi
    I have the premium version running in IOS and the basic version in Windows 10 laptop. Their suport team is one that any other app developer should look up to. Reliable vpn connections are key in the system. I just wish they maintain this business model and keep up with this fine app that I am sure they are proud of. ------------- 14 July 2017 Betternet had a very good offer to go Premium for one year, with a 60% discount. I immediately go for it. What my qualms are now: 1. On my Windows 10 app, there are no option of login let alone to change the location of the server. The mini app was designed for free users. 2. In my Iphone, I logged out and logged in with expectation of Premium menus. I did verify in my email link to add my first device (out of 5), but the app interface did not change and still have my free menus and button to "Go Premium". So.... after 2 days purchasing I still dont get anything besides the free connection VPN. I asked helpdesk but the instructions does not sync with what the app gives. Hope I get a resolution soon. ------------- 17 August 2017 Finally, a windows app that could also go premium!
  • Pretty Good👍 Oct 26, 2019

    By EOD Exellent
    I have used Betternet for a few months now and I have been pretty happy with the results, I use it when I am at school because the school WiFi is ridiculously slow and it filters a lot of things. It connects about 90% of the time and when it doesn’t it’s because the WiFi is not connected yet, and I do not own Premium, I have only run into about 3 adds total, and it has never gave me any connection issues, it may rarely disconnect, but it reconnections almost instantly. Like I said I think this app is worth downloading and using for protection for your privacy and a better signal for certain places. Have A Good Day Everybody! 😁👍👌
  • Roz is my name and “Betternet” is my game Feb 4, 2020

    By Roz Ray
    I’ve used this app for about a year now and I’m just going to say it’s AMAZING. I only got it so I could try it out because the ad looked to good to be true. So I did and they did not lie this app gives you free WiFi wherever you go. You don’t even have to pay for it. Even if you don’t get the premium it still works pretty faster WiFi, 10+ virtual locations, ad-free experience, connect up to 5 devices and 24/7 tech support. The premium just gives up to 4x faster FREE WiFi. But like I said before it still goes pretty fast with the basic one. P.S. I’m not lying I’m being for real I’m a 12 year old kid being honest.
  • What’s going on??? Dec 8, 2018

    By Erk The Energy Guy
    I downloaded better net and I tried to deny the premium but it instantly signed me up for it and is charging me even after I deleted the app, I don’t want to pay for it I just wanted to have better internet. I can’t figure out how to un subscribe either, I don’t know what to do. I do want to say thank you for responding to my post.. I will say better net is a good app and I recommend using it. I was just a bit stressed out because it was making me pay for something because my phone must have glitched our or something. Besides the fiasco with the subscription this app is really good.
  • Pretty gud Mar 18, 2019

    By DeadlyDog
    It was “pretty” gud ;) The FitnessGram Pacer Test is a multistage aerobic capacity test that progressively gets more difficult as it continues. The 20 meter pacer testwill begin in 30 seconds. Line up at the start. The running speed starts slowly but gets faster each minute after you hear this signal bodeboop. A sing lap should be completed every time you hear this sound. ding Remember to run in a straight line and run as long as possible. The second time you fail to complete a lap before the sound, your test is over. The test will begin on the word start. On your mark. Get ready!… Start
  • Really great VPN Jun 28, 2020

    By Faithy Angel
    My wifi at my job blocks off a lot of stuff but this VPN really comes in clutch, allowing me to visit any website or social media platform that I want. Im at work pretty much all the time so the subscription is honestly worth it because my data doesn't work too good in the building I work in. I like how it doesn't flicker on & off like some other VPNs ive had before, back when I had to use them in high school. I highly recommend this VPN & the subscription if you’re in the same situation as me, in the same place A LOT with a limited wifi connection.
  • Saved my life May 9, 2021

    By ballz1243
    Minding my own business then I receive a message she was just trynna act normal we started talking for a bit then she told me personal information how I looked like where do I live so I just started lying to her cause why would she ask that she’s not even my age she started sending me links to click it she wouldn’t stop bothering me l so I clicked it and signed it in turns out she was trynna get my location and started telling me why was I using a vpn then I blocked her and deleted everything this is also is free and it works Very well
  • Initial Difficulties But Resolved Aug 7, 2017

    By datakeepr
    I had downloaded Betternet onto my iPhone and during the initial connection attempts everything failed over and over. I could not obtain a connection. Got onto the help and they referenced that my ISP may be blocking VPN access. I disconnected from my home wifi to use my mobile data plan instead. VPN connection was immediate and very quick. So my take away here is it will work great away from home over my data plan but not at home. I'll head off to a coffee shop and try using Betternet with their wifi next.
  • With Paid Subscription App Works Good, Would Like to see some more Improvements Sep 4, 2020

    By Nateegan
    App works pretty good for the most part. Tried them out with the free version & it worked ok & wanted to see how the full version does, so I decided to do the trial & then bought the pay version & it has worked with good speeds & how quick it connects for the most part, but they need to figure out a way to get it to successfully connect on networks that use content filters & or firewalls to block VPN connections. (Which I think blocking VPN’s should be illegal.) Feature request/idea: Can you add a feature when you choose The option optimal location that it will show which location you connected to. Also, it be cool to have a feature users could turn on or off where you can choose up to a top 5 preferred connection locations so when you connect it would choose the best connection of the 2-5.
  • It works when it wants to Feb 8, 2018

    By Just reviewing to get credit
    Just btw many of the 5 star ratings exist for this app because the app said it would connect if you rated it 5 stars. Betternet is great when it works. At school, without betternet, the wifi is slow and any social media is blocked. With betternet I can access all my apps and use them and the speed of it is pretty good. The worst part of it is having to connect it every time and the times when it doesn't connect. Sometimes I click the connect button and it sits there and doesn't even register the click. Sometimes it asks me to watch a short video and then connect. I watch the short video and it won't even try to connect after. I'm not disappointed that it is unable to connect, but that it is unresponsive sometimes and doesn't even try.
  • Liking it but have questions Jul 3, 2019

    By Hungry2hear
    From my understanding of VPN, this appears to be an awesome app, particularly given that it is free. I went to their web site to explore the premium option, but critical information, such as the cost was not available, so for now I'm passing on that. I also noted instructions for setting a "profile," though no explanation for what that entails, how to do it, or how that profile might be used. Several readers wrote to inquire-in the FAQ section, but no answers were displayed. This weekend I was trying to set up a new cable box online, and after several failed attempts, realized it was because the VPN feature was on. Had to close it out to get cable via new box. This leads me to assume that Betternet works.
  • Pretty Good Aug 8, 2018

    By BananaStrawberryMilk
    Sometimes takes a few tries to be able to connect. Works pretty well though! - Update: I’m currently in China on vacation since about 2 weeks ago. And I tried so many different free vpn’s and only a couple actually connected but most had really slow speeds. Until I found this one, and it worked really well compared to others and I could use Instagram and use other social media’s that china has blocked at decent speeds. But now it stopped connecting after about more then a week, so I deleted it and redownloaded, and now it looks slightly different and still won’t collect. I don’t know if it’s bc there’s only a certain amount of days I can connect freely or something else.
  • It works Jan 15, 2019

    By Patty da one
    It works fairly well, but you don’t really need it unless you’re on unsecured wifi. Because that’s what this is for. It keeps you safe on unsecured wifi. But a thing about it is that it has this delayed time to connect. What it does is when you’re connecting it takes away you’re wifi on yout phone and focuses all on connected, I guess it’s fine but sometimes it take 5+ minutes in order to connect. And when it says that you can get away with using school wifi, that’s a complete lie, the school can still kick you off their network. Unless you’re using a school issued device, then it should work.
  • Pretty good but needs some work Nov 24, 2017

    By Orange gate pirates
    One of my good friends suggested Betternet to because of my offices poor WIFI so at first I was a bit skeptical on how well it works. It took me just a few seconds to get the hang of how to use the app but once I did I loved using it. It made using WIFI better and faster. But while it is good I’m some cases, it can sometimes make no difference what do ever on the web. Also I don’t know it this is the app or just my phone but my apps take forever to install when I am connected or they just stop downloading right after they begin. Besides that Betternet is defiantly a good app for anyone who needs to get better internet.
  • Amazing Feb 20, 2019

    By Hennicks S.
    Hear me out on this, but I only saw this app on a generator thingy on the internet. So in my head I was thinking, “Hey, this might actually be a good thing towards anti-virus protection on my phone.” I then later on found out that my school had taken down their WiFi connector, so our internet turned slow. So I tried to use the VPN on the school’s internet myself and let me tell you, I wasn’t disappointed in it. Immediately, I started to have better connection in all of my classes. Thanks to Batternet, I can finally finish my online work without any buffer. THANK YOU! (I’m also not going to tell anybody at school about this) LOL
  • It’s great but... Sep 19, 2018

    By Lamar Or Lamarjb or scredup
    It’s great but it really needs a lot of work. when it comes to connection i usually turn it off due to how bad your Internet is when you have it on but it is definitely good when it comes to being a VPN. it definitely does work it’s not a scam and I’ll tell you that much because I helped a lot of people when it comes to this kind of stuff and I can tell you it’s real but when it comes to loading a page it’s like Internet from a store what you should never use because someone could get your info if you do that anyway definitely need to work but good.
  • Overall a good choice Oct 24, 2017

    By KatonimE
    Betternet is very dependable, although it takes quite a few tries to connect sometimes, even when my service is at three bars. I know that can't be helped, but it's something to consider when choosing a good VPN. However, I prefer Betternet over all the other VPNs I've used. It doesn't compare to SSH, but it's definitely the best VPN you're going to find. Plus it's got a cute madcot. I'd give it five stars if it cut back on the "Go Premium" ad. I'm fine with ads, but it's frustrating when you have to close out of the same ad 3+ times to get to the actual app.
  • Subscription??? Nov 3, 2019

    By alexis 🥨
    Uh, didn’t this use to be free with ads? Bring that back, or at least send an email to your users to let them know it’s changing and why. I used this app for years, and have gladly watched ads to get around blocks at school. I’m disappointed to delete it due to a 13$ monthly subscription fee. I typically use it once or twice a week, so 13$ is a ridiculous amount of money to be spending when I can use another app for free. It’s always sad to see a company make a decision like this. Goodbye, Betternet. It’s been great knowing you.
  • Good app overall but always overcharges me Dec 31, 2019

    By Tsisdvdjdibens
    I visit China a lot so it's necessary for me to be able to go on my google account and other social media platforms. I have gotten a premium account because I re-download it basically every year. It automatically connects after my phone has been locked for a while and the connection is pretty fast. Overall I like it. But one time I signed on to my account on my Mac, and they treated it as a brand new premium account even tho I used the same Apple ID, and charged me again. I had to contact Apple support and all that for a refund. Second time, 1 year after I had deleted it, I only needed it for 3 days. when I re-downloaded it, it says I have 7 days of free trail. However, they charged me again full price the second I authorized the download. Now I gotta contact Apple support again. Sure, their connection is fast enough, but man, they certainly are faster to charge you.
  • Only reason why it isn’t getting a 1 star is because it still offers a free version Jul 15, 2019

    By Skarmoryzhou
    This is absolutely a joke of a VPN app. If you have any money to spare to get the VIP version, use any other VPN than this one. Half of its Premium servers don’t work or so slow that it’s just not worth it - I straight up couldn’t use any of the US servers (and they even reduced the VIP servers by like 20 cuz they all didn’t work) Horrible app interface: so many times the app just gets stuck and I after clicking connect/disconnect nothing happens and I have to do it through the VPN config in settings. Only use this if you don’t want to spend any money on a VPN as it’s only upside is that it’s one of the few services that still offer a free version, but don’t ever consider using it if you can spend some money- use it to get a VIP of any other VPN.
  • Works great on WiFi, data drain on cellular Jan 21, 2018

    By MMMG02251970
    The vpn works great on WiFi, but it was a data drain when it was running over cellular. I turned off the permission for it to use cellar data, but it won’t automatically shut off when I’m using cellular data. I have to manually shut it down, because my navigation maps won’t work, and then I have to go and manually turn it back on when I’m back in a WiFi area. I like the app, but wish it didn’t drain data or that it would auto shut down in cellular and auto turn on when in WiFi. It used to do that, but for some reason it won’t do it now. I may have to try a different vpn.
  • If left on while leaving WiFi, will mess up your data and make you unable to stop it Dec 1, 2017

    By Zora291
    It’s a lot better then about a year ago, when it wouldn’t even work; but I use it while In wifi, leave the wifi zone, and have data on, it’ll keep trying to connect to your data and while doing so it’ll make it to where you don’t have data, but you can’t turn it off, if you press the turn off vpn button in settings it’ll just keep trying to connect, seconds later. It’s not a massive issue cause I fix it by using another vpn while I want it off (like Adblock or what I use, AntiRevoke)
  • Broke Jul 9, 2018

    By ChloBug25
    To be 100% honest I love this app and I use it a lot during the school year, but recently it hasn’t been working, it started when I accidentally turned it on with no internet connection and it got all red and said not internet connection which then I turned it off and left the app. When I did have internet and turned it on it wouldn’t connect and turn blue like usual, it showed me the add and then didn’t turn on, so I deleted the app then redownloded it it worked like normal until I did the same thing and now it won’t work. That is my only problem and besides that it’s a great app!
  • What happened? Apr 15, 2019

    By Lasagna.TTP
    So I have been using Betternet for the past three months and have never experienced an issue with regards to connection speed or connection in general. It was a lifesaver because compared to every other VPN, this one was the one that worked. Randomly, it gave out when I tried to connect and could not reconnect ever since then. I did use this app on a school WiFi to bypass the blockage of many internet sites, streaming services and social media apps but now it doesn’t work at all. I loved it up until this point and now it’s honestly frustrating.
  • Sells your data...but do you care? Nov 13, 2019

    By the cake you just a ate
    Read some tech articles about how this service sells your information to third party companies- but as far as free vpns go, unless you are seriously committed to to your internet privacy this one will do. Mostly use it to bypass school firewalls, as I’m sure many of its users do. I would caution against logging into sensitive emails/bank accounts while using this service (but really you shouldn’t be doing that any place other than your private network). Great in a pinch if you’re not willing to invest in a safer vpn.
  • Yodelay Feb 18, 2019

    By zhnges
    It disconnects constantly , but overall the vpn is fast and sometimes it works; I’m just here to say that you have a lot to think you are going through it is over it just a bit over wtext up we play it all over the game and play the play it just got a game play play the game play and it just got to get it to play and you can get it back to play fortnite was a good play play game play and play the play and you can put with a play game just wanna play it was so good it was just the best way to play it and it just seems like a great idea to play the games
  • Needs improvement... Oct 22, 2018

    By @miggysbiggestfan
    Okay so the only reason I use this app is because our school’s WiFi blocked basically every social media app that TEENS USE EVERY DAY OF THEIR LIVES. Here’s the deal. Sometimes whenever I open Snapchat the Betternet app just randomly disconnects and then every time I try to send my streaks or even so much as one snap, the VPN app tears up my service and my streaks take decades to send. Sometimes I even have to turn off both the app and the WiFi in order for my snaps to be able to send more quickly. Yeah that doesn’t help either, because sometimes the app reconnects itself even when I’m using data and just makes the service even worse. I’ve also tried deleting and reinstalling the app several times, and it only works on occasion or when I’m on any other WiFi other than the school’s WiFi. The general gravity of this situation is that this app just ruins my service and I hate it. Every time I’m somewhere where Snapchat is blocked on their WiFi, BETTERNET WORSENS THE SERVICE! IT’S SUPPOSED TO IMPROVE THE SERVICE NOT DETERIORATE IT! It’s called BETTERnet for a reason! This app needs a lot of adjustments.
  • It is freaking ANOYING!!! And weird.... May 14, 2019

    By Chris MLG
    Ok so I know that I am like 12 but I actadentally ran into this an I was trying to get free v bucks at the time🙄 and it showed an ad and you had to download the app to get the v bucks so I went to the AppStore to get it and then when I got it I did the 7-day trial an then I left it runing for twenty mins and when I came back I deleted the app and so I went to clam the v bucks and it didn't work😥 so I went on with my day and forgot about it. An than about a month later my grandma asks us if we used her debit card to buy anything and we said no......but later that other day I went to my dads house were my iPad is an I look at it and it's been charging money to my grandmas debit card so ya........so we tried to fix it be we gave up.......but I remembered today that we need to fix this so ya we are still trying to get Rid of it so that's my story hope this helps you!!😉👍
  • Fast internet and I can’t connect after getting premium Jul 5, 2018

    By music is life for all
    If you have issues with the free version, I feel like there is no right to complain. It’s free and you get what you pay for. And the free versions has always worked kind of good for me. However, I wanted to play some games on my phone and get a little more speed (like it advertises) and choose my servers. Now that I upgraded I can connect 1/10 times, and that is a generous number. I love in mainland China right now and I can’t even connect to Hong Kong. Every server since I upgraded has barely worked and even when I connect it’s been slower than the free version. Although the free version works fine for me, the premium has been a major disappointment. Hopefully it improves, I have really enjoyed Betternet on trips past. But if you are in China I do not suggest it. For now I need to find something that works.
  • mediocre.. Jan 13, 2020

    By marcodic
    unfortunately I'm not that impress with this app. I work in china and a VPN is essential for me. I had ExpressVPN but unfortunately it stopped working a few months ago so I had to find another app. After downloading the trial version of Betternet I was happy with the results: it connected every time in just a few seconds and seemed to work ok. But only after buying the premium version I discovered multiples flaws: • It shows VPN is on (connected) but most of the time I doubt it is because nothing works... • Most of the time it works only for the first 2-3 minutes right after it's switched on, then it still shows it's connected but it doesn't work • When connected it's extremely slow, doesn't matter what country you connect to or if you use "smart connection" option.
  • Great Free Service - Not the Best Premium Sep 12, 2018

    By Qijy
    Just a warning to people looking to use the free trial - after a few errors signing up for the free trial I was charged for a full month of premium subscription. I will update if this error can be resolved with a refund, otherwise the premium services were quite disappointing and I’d never pay their price for the month when things like TunnelBear and NordVPN exist. Please avoid the premium subscription and stick to the free option, or use a different paid option. Edit: Everything was resolved, thank you customer support! Updated the rating and title! Edit again: things have slowed wayyyyyyy down lately on the free end! Not sure what the problem is but most of the time it simply doesn’t work. Lowering the rating for now.
  • Practically Forces You to Switch to Premium Aug 8, 2017

    By Zachmiesta'
    Since I work as a cleaner at an elementary school, this app absolutely came in handy when I was trying to get past the wifi blocks. Plus, this was the best way to do it without worrying about giving your device a virus. However, Betternet Free has fallen victim to what I call "Premium Syndrome," where a website or program works at a lower quality and practically forces you to upgrade to the premium version. Since the wifi connections haven't been as strong as it used to be and I can easily use another VPN app like Opera to get past my work's wifi block. It does, however , seem to work fine in public areas, so if you REALLY want to use Betternet it should be fine. Just keep the premium syndrome under consideration
  • Extremely slow Jan 18, 2018

    By Justsomeguynamedryan
    I like to test out a product before I put money into it, but it seems this will not be the case with Betternet. After I activated the VPN, any internet connectivity I had seemed to instantly vanish. Though I was connected to strong WiFi, I might as well of not been considering the connection speed. The only remedy to this problem was to eventually turn off the VPN. I understand VPNs slow down the free experience to prompt people to buy the full paid experience, but how am I to judge whether to pay for a VPN service if the free version of it makes me feel like I have a brick with a WiFi connection? I’m sure Betternet is a great VPN service, I’ve heard many reviews speak very highly of it, but the product just didn’t sell its potential to me.
  • suuper annoying Aug 18, 2020

    By cashtonhoodwin
    i only downloaded this VPN thing so i could watch twilight on netflix since it isn’t on american netflix, but every single time i disconnect from the VPN (like to use COD mobile since the game doesn’t work when the VPN is connected <another problem) when i try to connect it back i have to go through the process of “Install Profile” where i have to allow you to add configurations to my device. i honestly don’t even know what that means but the allow button does not work at all but for some reason i can press the do not allow button just fine. i’m order to get it to work i have completely turn off my device or uninstall the app then download it back.
  • Great app but not good for free users Nov 9, 2020

    By TiTaN_ViB3
    This app is perfect for those couple times I need a VPN to pass by network settings. The only issues is the 15-hr a month system. If you’re a free user, you get 15 hours of connected time a month. Once that’s up, the app is useless until the first of the next month. However, during October, my timer hit zero without me using it at all and I wasn’t able to use it for the rest of the month. This month, I have used it and today the timer reset to zero. There are clearly some issues, but the biggest one is the timer and not to mention free users can’t even contact their support. You have to have premium to be in contact with them.
  • Messes with your data and WiFi Feb 6, 2019

    By Jehdhdndjcbdhsk
    I know this is supposed to help keep a private connection but whenever I try to go off the WiFi and go onto data without changing anything, it will be very slow or it just won’t connect to anything. To get your data back working you just need to stop it from trying to connect but it is annoying to switch it each time, other than that it just takes a while to connect and fails connecting quite often, this could be all fixed eventually through software, just look for any newer reviews if this is older!
  • Advertisement infused Garbage Apr 12, 2021

    By Jonnnnnnyyyyyu booiiiiiiiiiii
    This app used to be the best go to VPN especially for getting past Wi-Fi that block certain sites for instance many school Wi-Fi’s. However;Now the app forces you to watch ads just to connect and disconnect from your VPN and also brings up the screen to pay for the premium version of the app when you go to disconnect that way some of the times when you just want to disconnect the VPN so you can use the Internet as normal you have to go through several pages just to click a little HTML link in a text that says “proceed with ads”. Of course the developer makes this link deliberately much smaller than the button that says pay for premium without ads. TLDR; Betternet was once the best vpn out there. But now that you need to watch full screen no skip ads JUST TO DISCONNECT, it’s not even second best as there’s a plethora of free VPNs out there you can use that just have banner ads if anything. VPN proxy master is an alternative if you find yourself having issues with this app, but I must warn you that it’s essentially a clone of this app- full screen ads and the constant harassment to buy the full version.
  • False Advertisement & Misdirection Jan 21, 2019

    By Luckysbsck
    Presumptively believing your promotion for authentic and secure protection from online visibility along with concealment of identity and such information, I’ve taken the risk and installed this app only to realize THE FIRST thing your service requires is VPN configuration, which is necessary nevertheless, however to allow installment and operation there’s a clear warning stating that if I did indeed want to allow VPN configuration than I must allow the tracking and monitoring of my information. Am I missing something here or is that the most contradictory statement I’ve ever encountered. I mean anonymity should be profound and respected, not warranting and agreeing to collect my data when I’m using the app. Even IF any information pertaining my security and identity is being withheld with collective use of your app, why is it necessary for you to collect it. Certainly If someone needed such information, wouldn’t it be ideal and simple to just obtain it from your database? This app is complete joke and I still can’t seem to understand it’s implications regarding anonymity
  • Seemingly illegal/sketchy May 19, 2018

    By Ttamweh
    So, I have used Betternet for a long time. I was browsing the internet, and came across a pop-up ad yelling at me YOUR IPHONE IS INFECTED WITH (sic) VIRUS! I decided to humor it, and went ahead, and it said that I needed to use “this VPN that will show up after clicking the button below. You must use it at all times especially on public WiFi or else your iPhone will be infected and lose all of your credit cards and contacts and iTunes blah blah blah. And when I clicked on that button... this app was what it sent me to. Why on earth are they trying to hire super sketchy ads threatening you with a virus, and trying to lie and trick you into using Betternet... like that’s kinda... possibly illegal and all... or at the very least it really made me lose what respect I had for the devs. Really you are going to lie and cheat people into downloading your app, convince them that without it they are in physical/financial danger, that’s practically blackmail. DOWNLOAD THIS APP OR ELSE YOU WILL GET VIRUS!!! Is not usually what you hear from tech companies, at least the not-morally-bankrupt ones.
  • Useless Sep 10, 2018

    By lauren.t.nichols
    This app used to work just fine for me for around 2 years, but now lately it doesn’t work at all and ever since they’ve been pushing so much for people to get premium it’s worked less and less. The last time I tried using it I ended up sitting there in the app for over a half hour waiting for it to connect. Sometimes it’d give up and act as though I’d pressed cancel, going back to how it is before you try connecting. Other times it’d turn red and say it couldn’t connect. Then I tried contacting support, but ironically the email couldn’t go through because I couldn’t use the WiFi without the VPN the app’s supposed to give me. I ended up deleting it after that. I refuse to pay for premium, too, because it’s just not something worth spending money on. It looks like to me that they’ve been making the free version ridiculously slow and crappy to make people pay for premium, and I’m not here for that. Annoyed, disappointed, and won’t be using this app again or recommending it to anyone
  • Not what I expected Dec 6, 2018

    By xXGrimReaper55Xx
    As this being my first ever review after being with Apple for years, I felt like I needed to give my two cents on what my opinion is on this app. Sketchy. Shady. Dysfunctional. When I was setting up the vpn profile, it was going smoothly, little vpn sign next to my internet which I thought was pretty neat, then 1-2 hours later, it cut my home internet off completely. I tried forgetting the Internet then rejoining and it would show I’m connected but then never work. I tried deleting the VPN profile then trying it again, still no luck. It was at this point I was starting to get worried. I reset my phone a couple times. Nada, then when I finally deleted the app, and Reset Settings, it finally worked. I don’t know what you guys did, but this has never happened before with Xfinity internet (I download a lot of third party apps and never had this problem) Either fix this humongous bug or my review stays fixed at a well deserved 1 star. Disappointing.
  • Move on, it does not work Feb 3, 2019

    By Maya sole
    Every time I pressed play to watch a movie. it would just direct me back to the movie over and over. If I was lucky a movie would play after Maybe twenty or so tries. AND the ads!!!!! They pop up half way up the screen and if you click the X??? The movie is redirected to the beginning along with the relentless ads. I suppose it’s ok if you just want to look at pictures, I’m very disappointed and I’m hoping they cancel the service without a hassle. Hopefully I’ll find an app that actually does what it says it’s supposed to do someday. You’ve been warned. If you don’t mind spending two hours to watch two five minute movies, you’ll be happy with their service if I give it one star it’ll be because it won’t let me post this without giving it at least one star. I give it minus two stars for the extreme frustration caused by dealing with this app. I forgot. If it actually works, it will be SLOW!
  • GETTING CHARGED ON MY ITUNES Feb 12, 2019

    By Fun app when board
    first i’ll start off by saying my bad for not looking further into my bank statements about this. but i was seeing this as itunes apple store thinking this was my apple music (i realize this would’ve been two separate charges but again that’s why i said my bad) but i learned today how to take off “subscriptions” on itune accounts and come to find out this app has been charging me (only visible is since november) i used this app so long ago and if i’ve been charged for that long i will be highly disappointed. this app hasn’t been downloaded and i didn’t know how i signed up for a “platinum” subscription. going to call itunes and hopefully this app if they have a customer service line tomorrow and get this figured out. i would’ve never thought of this app or used this app again if it wasn’t for me going into the subscription thing. will for sure steer clear of this app .
  • Completely stopped working on WiFi. Jul 25, 2018

    By Sin Dream
    I have been using this vpn for the last 2 weeks and everything was fine until 1 week had passed. All off a sudden, the vpn absolutely would not work on any WiFi network. I would try to get it to connect 100 times a day on multiple different networks and it simply did nothing at all. Completely lost contact with all my friends and family back home. However, for some reason when I pay for international data it works just fine! What’s up with that? I refuse to pay to use international data every single day and I need to be able to communicate on multiple blocked platforms. Ive tried to redownload, reconfigure, and change locations countless times, but nothing ever works. So disappointing. I paid for a premium account to make sure I could stay in contact with my family, but the premium account is seemingly worth nothing. Not worth it.
  • No longer works Aug 8, 2019

    By ctjevans
    BetterNet has been great on and off. I live in China where much of the internet is blocked by the government and using a VPN is the only way around it. At times, BetterNet would connect quickly and work fine, but other times it has tried repeatedly and failed to connect, popping up an apology message every so often while the circles around the face icon pulsed. But for at least the past week or two now, the app does work at all. When I try to connect, an advertisement pops up on the first tap, but nothing else happens. I can close the ad and tap the “connect” button again, but it does nothing - no pulsing circles, no colors, no change in the face icon’s expression, no error messages, no apologies, and no VPN connection. I sent a message, but in the automated reply message, they refused to address the problem because I’m don’t pay for their “premium” service.
  • If I could give it no stars I would Apr 7, 2018

    By colorfacist
    If a company can’t respond to requests for help it doesn’t matter how great their product is! I have been locked out of the App Store because this company somehow started billing me for premium services. It was a mistake I am sure my child made while using my phone which is no big deal. I figured fine I’ll pay for the service once and cancel it but they won’t respond to me to cancel it. Twice I have emailed and twice I have heard nothing back. I’m sick and tired of not being able to even update my other apps because this company isn’t in touch with basic customer service. Wanna get lost and forgotten? Then download the app. What are you waiting for get the best app if you want to be screwed. Hmmmm perhaps a new name for your app is better screw. Ya right I wish cause you’d probably screw that one up too. Better net for who????? Omg

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