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About BELLA Loves Me
BELLA is a conversational banking service powered by love. It’s inclusive, generous, and entirely human.
Here are just a few reasons you’ll love banking with BELLA:
[Checking/BELLA Debit Card]
Customizable checking accounts—add personality to your banking experience with photos and hashtags. Make free, instant payments to other BELLA members. No hidden fees.
Enjoy contactless payments with your BELLA Debit Card at all ApplePay, GooglePay, and SamsungPay enabled terminals. Every card is made from recycled ocean plastic.
[Savings]
Unlimited savings accounts tailor-made to your wants and needs. Earn interest on all your savings, and get creative with the way you save. Start a literal Rainy Day Fund by automatically saving every time it rains in your hometown. Get as creative as you want. No start-up or balance minimums required.
[Surprises]
Random bonuses when you use your BELLA Debit Card. Pay as you normally would, and, on some purchases, we’ll reward you with free money—between 5 and 200% cashback, completely randomly*.
[Karma Account]
Set aside up to $20 using a Karma Account, and watch your Karma funds spontaneously help cover other BELLA members’ purchases. Get notifications about the happiness you created in someone else’s day. It feels good to pay it forward.
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For more information please visit: www.bellaloves.me
Bank account services provided by nbkc bank, Member FDIC and are FDIC insured up to $5,000,000 through a network of FDIC insured banks*
Learn about Privacy Policy + Terms & Conditions at https://www.bellaloves.me/legal-area/?f=privacy
*Reference BELLA Surprise Terms at https://www.bellaloves.me/wp-content/uploads/2020/11/BELLA-Surprise-Terms.pdf for more info
Here are just a few reasons you’ll love banking with BELLA:
[Checking/BELLA Debit Card]
Customizable checking accounts—add personality to your banking experience with photos and hashtags. Make free, instant payments to other BELLA members. No hidden fees.
Enjoy contactless payments with your BELLA Debit Card at all ApplePay, GooglePay, and SamsungPay enabled terminals. Every card is made from recycled ocean plastic.
[Savings]
Unlimited savings accounts tailor-made to your wants and needs. Earn interest on all your savings, and get creative with the way you save. Start a literal Rainy Day Fund by automatically saving every time it rains in your hometown. Get as creative as you want. No start-up or balance minimums required.
[Surprises]
Random bonuses when you use your BELLA Debit Card. Pay as you normally would, and, on some purchases, we’ll reward you with free money—between 5 and 200% cashback, completely randomly*.
[Karma Account]
Set aside up to $20 using a Karma Account, and watch your Karma funds spontaneously help cover other BELLA members’ purchases. Get notifications about the happiness you created in someone else’s day. It feels good to pay it forward.
---
For more information please visit: www.bellaloves.me
Bank account services provided by nbkc bank, Member FDIC and are FDIC insured up to $5,000,000 through a network of FDIC insured banks*
Learn about Privacy Policy + Terms & Conditions at https://www.bellaloves.me/legal-area/?f=privacy
*Reference BELLA Surprise Terms at https://www.bellaloves.me/wp-content/uploads/2020/11/BELLA-Surprise-Terms.pdf for more info
Write a Review
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Feb 21, 2021 So far, I love it! Set up was really smooth and I got my card like the next day. I've successfully connected a bank account and transferred money to test it and it works great. I don't know how using it to get paid would work. I'm not going to try that yet as it's not necessary. It does take a couple days for transfers. How long would it take for direct deposit? Perhap I'll try in the future.more -
Quick and easy application
Dec 7, 2020 I came across this app through an ad in Candycrush of all places. Intrigued, I decided to look into it further. Not only do they have the awesome possibility of cash back bonuses and the karma account, they’re also insured for up to $5 million by the FDIC. To be clear, most traditional banks are only insured up to $250K. Not that I need it, but it’s an interesting way to further differentiate from traditional banks. I felt compelled to write this review because of all the 1-star reviews stating how much trouble it was to sign up. Not my experience AT all. Took fewer than 5 minutes and they didn’t even require me to deposit money to start the account. Most traditional banks seem to require at least $50 to get started. The only slightly annoying part about opening the account was having to type in codes sent to your email and phone 4 different times. But seriously, under 5 minutes. I should receive my card in 7-10 days and will update this review should anything shady occur! Honestly, I’m really excited to see if this concept works out.more -
Bella is AMAZING 🤩
Jan 12, 2021 I’m always looking around to find which is the best online bank and came across and few but decided to try out Bella. To my surprise I’ve already received 2 Bella Surprises and someone picked up my tab, they covered the cost of my purchase, within the month that they’ve been running. I think it’s a great feature, being able to receive random cash back from 5% - 200%. I try to use this card as often as possible since it is random. And with the second surprise I received I now funded my karma account to cover someone else’s tab. I see people having trouble signing up, I didn’t have much trouble and did so about 2 weeks before they had everything up and running and even got a free T-shirt from a promo they had one day. I still do have a physical bank just because I like to know I can use their atm and do other business I might need. So I don’t have much trouble on that end. when I did need to speak with customer service they were just a message away through the Bella App and even though it was really late at night. I think they are definitely worth the try & who knows they might gift you an amazing surprise. Bella definitely loves me. 🥰more -
Feb 18, 2021 Love the bank, love the app. The single issue I've had is that I can't share when my karma account has picked up someone's tab, which would be a cool way to bring potential new customers, I think. -
Lots of cash back
Jan 12, 2021 So far, I love this bank. I think the design could use some work to make it feel like other banking apps, but that’s really the only thing I dislike about it. I’ve gotten Bella Surprises and “karma” account surprises where others have paid for my small purchases. I like that you can also put money into the karma account and help surprise others by picking up their small purchases. The debit card is super cute too!more
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Feb 17, 2021 Absolutely a aggravation I didn't need. I funded my account last week and even though it shows my card is active and I have a available balance it declined every time. Now I'm trying to close my account and am told I have to use my card on transactions to get a zero balance!!!! how am I supposed to do that when it declined???? Just don't do it peoplemore -
Feb 12, 2021 In a span of 1 month, I have successfully logged in three times. The app crashes every time I try to log in. Worst mobile bank ever! -
Bella Loves Me Not
Feb 21, 2021 WARNING do not use this bank as your primary. When they lock your account with no warning and provide no means of contact them other than via the app’s chat. It will take you AT LEAST A WEEK to have your funds unfrozen and accessible. In the meantime any scheduled deposits will also be refused (normally a frozen account still receives their incoming deposits). They do not have mobile check deposit, a direct deposit form that many places require to setup payments to you. There it chat support is unable to see attempted transactions that were declined (Bella push notified of a declined transaction but did not specify the merchant, chat support could not see any failed transaction and said it was them doing maintenance. It was my monthly Xbox Live, got the msg on my Xbox about the failed payment) Oh and that Bella Surprise feature?? Yeah consider that a non feature. For the first month I received Bella surprises on a little over 10% of my 1000 transactions that month. In Jan I received 2 then account was frozen. After account restored. I HAVE NOT RECEIVED A SINGLE SUPRISE OR KARMA IN A MONTH AND A HALF. Bella Love Me Not #BellaLovesMeNotmore -
Feb 2, 2021 As more time goes on I seem to get nothing but more disappointments. I tried to fund my account, it takes longer than the 3-5 days that it originally had said. I finally get the deposit amounts to verify my account but I get nothing but error messages. I've reached out to support team, they had to put a manual ticket in. I'm really trying hard to love this app but you guys sure are making it hard.more -
Jan 28, 2021 The app has potential but is inconsistent & changes in settings won't take. My biggest issue is, I'm currently in correspondence with support to remove restrictions that were slapped onto my account for unknown reasons. Very unhappy. I understand the bumps in the road of a startup, but this is an example of bad business practice.more
No reviews available
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Feb 21, 2021 So far, I love it! Set up was really smooth and I got my card like the next day. I've successfully connected a bank account and transferred money to test it and it works great. I don't know how using it to get paid would work. I'm not going to try that yet as it's not necessary. It does take a couple days for transfers. How long would it take for direct deposit? Perhap I'll try in the future.more -
Quick and easy application
Dec 7, 2020 I came across this app through an ad in Candycrush of all places. Intrigued, I decided to look into it further. Not only do they have the awesome possibility of cash back bonuses and the karma account, they’re also insured for up to $5 million by the FDIC. To be clear, most traditional banks are only insured up to $250K. Not that I need it, but it’s an interesting way to further differentiate from traditional banks. I felt compelled to write this review because of all the 1-star reviews stating how much trouble it was to sign up. Not my experience AT all. Took fewer than 5 minutes and they didn’t even require me to deposit money to start the account. Most traditional banks seem to require at least $50 to get started. The only slightly annoying part about opening the account was having to type in codes sent to your email and phone 4 different times. But seriously, under 5 minutes. I should receive my card in 7-10 days and will update this review should anything shady occur! Honestly, I’m really excited to see if this concept works out.more -
Bella is AMAZING 🤩
Jan 12, 2021 I’m always looking around to find which is the best online bank and came across and few but decided to try out Bella. To my surprise I’ve already received 2 Bella Surprises and someone picked up my tab, they covered the cost of my purchase, within the month that they’ve been running. I think it’s a great feature, being able to receive random cash back from 5% - 200%. I try to use this card as often as possible since it is random. And with the second surprise I received I now funded my karma account to cover someone else’s tab. I see people having trouble signing up, I didn’t have much trouble and did so about 2 weeks before they had everything up and running and even got a free T-shirt from a promo they had one day. I still do have a physical bank just because I like to know I can use their atm and do other business I might need. So I don’t have much trouble on that end. when I did need to speak with customer service they were just a message away through the Bella App and even though it was really late at night. I think they are definitely worth the try & who knows they might gift you an amazing surprise. Bella definitely loves me. 🥰more -
Feb 18, 2021 Love the bank, love the app. The single issue I've had is that I can't share when my karma account has picked up someone's tab, which would be a cool way to bring potential new customers, I think. -
Lots of cash back
Jan 12, 2021 So far, I love this bank. I think the design could use some work to make it feel like other banking apps, but that’s really the only thing I dislike about it. I’ve gotten Bella Surprises and “karma” account surprises where others have paid for my small purchases. I like that you can also put money into the karma account and help surprise others by picking up their small purchases. The debit card is super cute too!more
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Need to improve customer service + account funding
Jan 15, 2021 Signing up was a breeze, card came within a week, but trying to transfer funds from my other checking account took around 5 days! I also had a somewhat negative experience in the chat with a customer service rep who was clearly somewhere overseas and couldn’t communicate in English efficiently. The second chat I had was much better, and they suggested using Cash App to fund my account which was MUCH quicker! Received 12% cash back on my first purchase and I’m excited to continue exploring what Bella has to offer as they grow! UPDATE: finally figured out how to set this card up with Zelle and can now transfer funds instantly 👍more -
Feb 11, 2021 Great bank. Just needs two VITAL things. 1) mobile deposit (with 2 options: A) free if one wants to wait a few days for funds to be in account and B) a small %of the check total as a fee if one opts to have instant access to their funds: when check is verified, user writes "void" on check, sends pic & $ is available instantly 2) linking our ext bank acc to bella savings. I would make bella my 100% bank if those 2 things were available. Heck #2 wouldn't be needed if mobile dep was available.more -
Off to a great start
Dec 8, 2020 So far I’m liking this account. The app is a little glitchy and freezes. I wish that I would get transaction notifications for deposits and debit card usage. Another feature that would be nice is a save your change feature that would round up purchases to the nearest dollar and move to a savings account.more -
Great bank substitute
Jan 20, 2021 Love everything about this bank/app. Only down side is if you don’t have your direct deposit going straight to card then it takes 5-7 days from when you send funds from your other accounts to the Bella account. I gave 4 stars for the time it takes to fund money to card.more -
Good but...
Dec 16, 2020 I absolutely love the concept and the app...BUT...it takes entirely too long to have access to funds. It takes 3-5 business days to use the money you transferred into the account. It also does not allow for depositing checks. Once they figure that stuff out it will be perfect.more
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Dec 15, 2020 I was one of the early ones on the wait list for this service. I waited forever just to finally get my invitation after it went live and attempt to set up my account but I'm stuck on the part of sign up where you verify your email address. I put my email in to get my confirmation email sent to me, but I've yet to receive the verification email. Its been days and I've tried clicking "resend" due to not receiving the email and still no luck. Please fix this so I can finish signing up!more -
Dec 5, 2020 I was able to create an account easily enough, and the app seems quite intuitive. However, I experience constant errors and exceptions. I have tried multiple times and these issues prevent me from linking a bank account. I hope that the issue is fixed soon, because I love the idea of Bella.more
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Dec 8, 2020 Extremely poor interface. Most banking apps are designed to show all important information (i.e. account balances) on the "home" screen. This app forces you to continue swiping to new pages to get information that in my opinion should be more easily accessible. Also, I don't see any options to load cash at retailers which means I have to connect another bank account. That defeats the purpose. Since this is advertised AS a bank account, I figured a bank account elsewhere wouldn't be required.more -
Dec 28, 2020 Unable to login from more than one device so if you lose your phone or forget it and need to log into your account you might as well forget it. Also there is no customer service phone number that I'm aware of and trying to get someone on the chat takes forever. Hours sometimes. Money transfers take too long and there is no ATM deposit capability. I have been waiting since the 20th for my deposit to transfer. Today is the 27th.more
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Feb 17, 2021 Absolutely a aggravation I didn't need. I funded my account last week and even though it shows my card is active and I have a available balance it declined every time. Now I'm trying to close my account and am told I have to use my card on transactions to get a zero balance!!!! how am I supposed to do that when it declined???? Just don't do it peoplemore -
Feb 12, 2021 In a span of 1 month, I have successfully logged in three times. The app crashes every time I try to log in. Worst mobile bank ever! -
Bella Loves Me Not
Feb 21, 2021 WARNING do not use this bank as your primary. When they lock your account with no warning and provide no means of contact them other than via the app’s chat. It will take you AT LEAST A WEEK to have your funds unfrozen and accessible. In the meantime any scheduled deposits will also be refused (normally a frozen account still receives their incoming deposits). They do not have mobile check deposit, a direct deposit form that many places require to setup payments to you. There it chat support is unable to see attempted transactions that were declined (Bella push notified of a declined transaction but did not specify the merchant, chat support could not see any failed transaction and said it was them doing maintenance. It was my monthly Xbox Live, got the msg on my Xbox about the failed payment) Oh and that Bella Surprise feature?? Yeah consider that a non feature. For the first month I received Bella surprises on a little over 10% of my 1000 transactions that month. In Jan I received 2 then account was frozen. After account restored. I HAVE NOT RECEIVED A SINGLE SUPRISE OR KARMA IN A MONTH AND A HALF. Bella Love Me Not #BellaLovesMeNotmore -
Feb 2, 2021 As more time goes on I seem to get nothing but more disappointments. I tried to fund my account, it takes longer than the 3-5 days that it originally had said. I finally get the deposit amounts to verify my account but I get nothing but error messages. I've reached out to support team, they had to put a manual ticket in. I'm really trying hard to love this app but you guys sure are making it hard.more -
Jan 28, 2021 The app has potential but is inconsistent & changes in settings won't take. My biggest issue is, I'm currently in correspondence with support to remove restrictions that were slapped onto my account for unknown reasons. Very unhappy. I understand the bumps in the road of a startup, but this is an example of bad business practice.more
What’s Groovy
I wasn't really sure what to expect because I don't really need a new bank account/debit card at the moment. I have two credit cards and the cashback on them, ranging from 1-5%, compels me to use them for pretty much everything. In about two years though, I'll have to start paying monthly fees on my Chase checking account, so I thought I might as well see how online banking is any different from the usual. Tentatively signed up for Bella, got their card - which does admittedly feel a little flimsy compared to the thicker quality cards I'm used to. I purchased from Aliexpress twice, once last night and once just now. Lo and behold I got hit with their surprise cashback - and 174% of it to be exact. They just covered the cost of the cute tank I bought & a little of the stuff I bought last night. For just that, I have to give them this raving review. I'm looking forward to surprise cashbacks in the future. It won't always be 174%, but the possibility of getting more than just the usual 1-1.5% is more than enough to get some users to stay using Bella. I'm going to see if I can sign my sister up for it as well. I'm excited to see how the Karma features work out as well :)
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What’s Subpar
God awful service. They tell you it taken7-10 days to get your debit card and that hasn't happened yet. I've had this account 2 weeks now. I was told I can use this with cash app but I can't until I receive my card. I was told they would email me the tracking number for my card and haven't received anything. You can't talk to anyone live. This app has not given me a good first impression.
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Filter Reviews
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So far, I love it! Set up was really smooth and I got my card like the next day. I've successfully connected a bank account and transferred money to test it and it works great. I don't know how using it to get paid would work. I'm not going to try that yet as it's not necessary. It does take a couple days for transfers. How long would it take for direct deposit? Perhap I'll try in the future.
-
Quick and easy application
I came across this app through an ad in Candycrush of all places. Intrigued, I decided to look into it further. Not only do they have the awesome possibility of cash back bonuses and the karma account, they’re also insured for up to $5 million by the FDIC. To be clear, most traditional banks are only insured up to $250K. Not that I need it, but it’s an interesting way to further differentiate from traditional banks. I felt compelled to write this review because of all the 1-star reviews stating how much trouble it was to sign up. Not my experience AT all. Took fewer than 5 minutes and they didn’t even require me to deposit money to start the account. Most traditional banks seem to require at least $50 to get started. The only slightly annoying part about opening the account was having to type in codes sent to your email and phone 4 different times. But seriously, under 5 minutes. I should receive my card in 7-10 days and will update this review should anything shady occur! Honestly, I’m really excited to see if this concept works out. -
Bella is AMAZING 🤩
I’m always looking around to find which is the best online bank and came across and few but decided to try out Bella. To my surprise I’ve already received 2 Bella Surprises and someone picked up my tab, they covered the cost of my purchase, within the month that they’ve been running. I think it’s a great feature, being able to receive random cash back from 5% - 200%. I try to use this card as often as possible since it is random. And with the second surprise I received I now funded my karma account to cover someone else’s tab. I see people having trouble signing up, I didn’t have much trouble and did so about 2 weeks before they had everything up and running and even got a free T-shirt from a promo they had one day. I still do have a physical bank just because I like to know I can use their atm and do other business I might need. So I don’t have much trouble on that end. when I did need to speak with customer service they were just a message away through the Bella App and even though it was really late at night. I think they are definitely worth the try & who knows they might gift you an amazing surprise. Bella definitely loves me. 🥰 -
Love the bank, love the app. The single issue I've had is that I can't share when my karma account has picked up someone's tab, which would be a cool way to bring potential new customers, I think.
-
Lots of cash back
So far, I love this bank. I think the design could use some work to make it feel like other banking apps, but that’s really the only thing I dislike about it. I’ve gotten Bella Surprises and “karma” account surprises where others have paid for my small purchases. I like that you can also put money into the karma account and help surprise others by picking up their small purchases. The debit card is super cute too! -
Need to improve customer service + account funding
Signing up was a breeze, card came within a week, but trying to transfer funds from my other checking account took around 5 days! I also had a somewhat negative experience in the chat with a customer service rep who was clearly somewhere overseas and couldn’t communicate in English efficiently. The second chat I had was much better, and they suggested using Cash App to fund my account which was MUCH quicker! Received 12% cash back on my first purchase and I’m excited to continue exploring what Bella has to offer as they grow! UPDATE: finally figured out how to set this card up with Zelle and can now transfer funds instantly 👍 -
This is one of the best Banking experiences i have ever had.... i can on and on about how good my thinking experiences have been I'm not going to download the app sign up and see for yourself
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Absolutely love the concept of this! I have given & received. There is no other bank that will make you feel this good!!
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Smooth process, great concept
Not sure why the other reviews are so negative, I had an amazingly smooth experience. I got approved on Wednesday and just received my card 3 days later today on Saturday! I came across it randomly on Instagram and I’m glad I saved the info when the launch came around. Very excited to use it more and see it grow, I hope it sticks around because it’s a great idea! -
This is an add on review of 5 ⭐️s
This is an add on review of 5 ⭐️s... and that remains, the only flaw I see is 1. Takes 3-5 days to transfer funds, can y’all speed up this process to instantly?? 2. Can u please fix to where I can fund my account at an atm??? Other than that , y’all are awesome, IGNORE the negative reviews, as a 2nd checking account, one could not ask for anything more!!!!❤️💙🧡💜💗
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Great bank substitute
Love everything about this bank/app. Only down side is if you don’t have your direct deposit going straight to card then it takes 5-7 days from when you send funds from your other accounts to the Bella account. I gave 4 stars for the time it takes to fund money to card.
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So far, I love it! Set up was really smooth and I got my card like the next day. I've successfully connected a bank account and transferred money to test it and it works great. I don't know how using it to get paid would work. I'm not going to try that yet as it's not necessary. It does take a couple days for transfers. How long would it take for direct deposit? Perhap I'll try in the future.
-
Quick and easy application
I came across this app through an ad in Candycrush of all places. Intrigued, I decided to look into it further. Not only do they have the awesome possibility of cash back bonuses and the karma account, they’re also insured for up to $5 million by the FDIC. To be clear, most traditional banks are only insured up to $250K. Not that I need it, but it’s an interesting way to further differentiate from traditional banks. I felt compelled to write this review because of all the 1-star reviews stating how much trouble it was to sign up. Not my experience AT all. Took fewer than 5 minutes and they didn’t even require me to deposit money to start the account. Most traditional banks seem to require at least $50 to get started. The only slightly annoying part about opening the account was having to type in codes sent to your email and phone 4 different times. But seriously, under 5 minutes. I should receive my card in 7-10 days and will update this review should anything shady occur! Honestly, I’m really excited to see if this concept works out. -
Bella is AMAZING 🤩
I’m always looking around to find which is the best online bank and came across and few but decided to try out Bella. To my surprise I’ve already received 2 Bella Surprises and someone picked up my tab, they covered the cost of my purchase, within the month that they’ve been running. I think it’s a great feature, being able to receive random cash back from 5% - 200%. I try to use this card as often as possible since it is random. And with the second surprise I received I now funded my karma account to cover someone else’s tab. I see people having trouble signing up, I didn’t have much trouble and did so about 2 weeks before they had everything up and running and even got a free T-shirt from a promo they had one day. I still do have a physical bank just because I like to know I can use their atm and do other business I might need. So I don’t have much trouble on that end. when I did need to speak with customer service they were just a message away through the Bella App and even though it was really late at night. I think they are definitely worth the try & who knows they might gift you an amazing surprise. Bella definitely loves me. 🥰 -
Love the bank, love the app. The single issue I've had is that I can't share when my karma account has picked up someone's tab, which would be a cool way to bring potential new customers, I think.
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Lots of cash back
So far, I love this bank. I think the design could use some work to make it feel like other banking apps, but that’s really the only thing I dislike about it. I’ve gotten Bella Surprises and “karma” account surprises where others have paid for my small purchases. I like that you can also put money into the karma account and help surprise others by picking up their small purchases. The debit card is super cute too! -
This is one of the best Banking experiences i have ever had.... i can on and on about how good my thinking experiences have been I'm not going to download the app sign up and see for yourself
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Absolutely love the concept of this! I have given & received. There is no other bank that will make you feel this good!!
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Smooth process, great concept
Not sure why the other reviews are so negative, I had an amazingly smooth experience. I got approved on Wednesday and just received my card 3 days later today on Saturday! I came across it randomly on Instagram and I’m glad I saved the info when the launch came around. Very excited to use it more and see it grow, I hope it sticks around because it’s a great idea! -
This is an add on review of 5 ⭐️s
This is an add on review of 5 ⭐️s... and that remains, the only flaw I see is 1. Takes 3-5 days to transfer funds, can y’all speed up this process to instantly?? 2. Can u please fix to where I can fund my account at an atm??? Other than that , y’all are awesome, IGNORE the negative reviews, as a 2nd checking account, one could not ask for anything more!!!!❤️💙🧡💜💗 -
Colorful and fun so far
Very interesting bank concept! I chatted with some very friendly folks as I opened my account. Let’s see how long the debit card takes to arrive. So far, the app has felt smooth and easy enough to work with. Definitely better than standing outside the bank forever the other day. I’ll update as I use it more.
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Need to improve customer service + account funding
Signing up was a breeze, card came within a week, but trying to transfer funds from my other checking account took around 5 days! I also had a somewhat negative experience in the chat with a customer service rep who was clearly somewhere overseas and couldn’t communicate in English efficiently. The second chat I had was much better, and they suggested using Cash App to fund my account which was MUCH quicker! Received 12% cash back on my first purchase and I’m excited to continue exploring what Bella has to offer as they grow! UPDATE: finally figured out how to set this card up with Zelle and can now transfer funds instantly 👍 -
Great bank. Just needs two VITAL things. 1) mobile deposit (with 2 options: A) free if one wants to wait a few days for funds to be in account and B) a small %of the check total as a fee if one opts to have instant access to their funds: when check is verified, user writes "void" on check, sends pic & $ is available instantly 2) linking our ext bank acc to bella savings. I would make bella my 100% bank if those 2 things were available. Heck #2 wouldn't be needed if mobile dep was available.
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Off to a great start
So far I’m liking this account. The app is a little glitchy and freezes. I wish that I would get transaction notifications for deposits and debit card usage. Another feature that would be nice is a save your change feature that would round up purchases to the nearest dollar and move to a savings account. -
Great bank substitute
Love everything about this bank/app. Only down side is if you don’t have your direct deposit going straight to card then it takes 5-7 days from when you send funds from your other accounts to the Bella account. I gave 4 stars for the time it takes to fund money to card. -
Good but...
I absolutely love the concept and the app...BUT...it takes entirely too long to have access to funds. It takes 3-5 business days to use the money you transferred into the account. It also does not allow for depositing checks. Once they figure that stuff out it will be perfect.
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I was one of the early ones on the wait list for this service. I waited forever just to finally get my invitation after it went live and attempt to set up my account but I'm stuck on the part of sign up where you verify your email address. I put my email in to get my confirmation email sent to me, but I've yet to receive the verification email. Its been days and I've tried clicking "resend" due to not receiving the email and still no luck. Please fix this so I can finish signing up!
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I was able to create an account easily enough, and the app seems quite intuitive. However, I experience constant errors and exceptions. I have tried multiple times and these issues prevent me from linking a bank account. I hope that the issue is fixed soon, because I love the idea of Bella.
Filter Reviews
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Absolutely a aggravation I didn't need. I funded my account last week and even though it shows my card is active and I have a available balance it declined every time. Now I'm trying to close my account and am told I have to use my card on transactions to get a zero balance!!!! how am I supposed to do that when it declined???? Just don't do it people
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In a span of 1 month, I have successfully logged in three times. The app crashes every time I try to log in. Worst mobile bank ever!
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Bella Loves Me Not
WARNING do not use this bank as your primary. When they lock your account with no warning and provide no means of contact them other than via the app’s chat. It will take you AT LEAST A WEEK to have your funds unfrozen and accessible. In the meantime any scheduled deposits will also be refused (normally a frozen account still receives their incoming deposits). They do not have mobile check deposit, a direct deposit form that many places require to setup payments to you. There it chat support is unable to see attempted transactions that were declined (Bella push notified of a declined transaction but did not specify the merchant, chat support could not see any failed transaction and said it was them doing maintenance. It was my monthly Xbox Live, got the msg on my Xbox about the failed payment) Oh and that Bella Surprise feature?? Yeah consider that a non feature. For the first month I received Bella surprises on a little over 10% of my 1000 transactions that month. In Jan I received 2 then account was frozen. After account restored. I HAVE NOT RECEIVED A SINGLE SUPRISE OR KARMA IN A MONTH AND A HALF. Bella Love Me Not #BellaLovesMeNot -
As more time goes on I seem to get nothing but more disappointments. I tried to fund my account, it takes longer than the 3-5 days that it originally had said. I finally get the deposit amounts to verify my account but I get nothing but error messages. I've reached out to support team, they had to put a manual ticket in. I'm really trying hard to love this app but you guys sure are making it hard.
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The app has potential but is inconsistent & changes in settings won't take. My biggest issue is, I'm currently in correspondence with support to remove restrictions that were slapped onto my account for unknown reasons. Very unhappy. I understand the bumps in the road of a startup, but this is an example of bad business practice.
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This isn't well thought out. I got where i had to upload my ID and proof of address. Then i just get into an infinite loop where it asks me for my ID, then address, over and over. No error message or hint of why. This has been on 3 different versions of the app. Customer service chat is very friendly, but no help. I tried starting over. Now when i get to the ID section, it tells me they've already seen my details and to try logging on. I try to reset my password, but never get the reset email. F
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Extremely poor interface. Most banking apps are designed to show all important information (i.e. account balances) on the "home" screen. This app forces you to continue swiping to new pages to get information that in my opinion should be more easily accessible. Also, I don't see any options to load cash at retailers which means I have to connect another bank account. That defeats the purpose. Since this is advertised AS a bank account, I figured a bank account elsewhere wouldn't be required.
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Unable to login from more than one device so if you lose your phone or forget it and need to log into your account you might as well forget it. Also there is no customer service phone number that I'm aware of and trying to get someone on the chat takes forever. Hours sometimes. Money transfers take too long and there is no ATM deposit capability. I have been waiting since the 20th for my deposit to transfer. Today is the 27th.
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Don’t do it
Their application process involves giving them your name, address, DOB, and SSN yet they can easily deny you. Unlike ANY other financial institution, they refuse to provide reasons for denying applications. Check their social media pages to see what I mean! They claim the reason is to reduce “fraud risk” but the only fraud is giving them your info to store for their own purposes. I’m concerned. Please check your credit report to make sure to check for fraud risk. I’m only changing my rating when they demonstrate some integrity... -
App itself is borderline garbage. Nice layout but force closes a lot. It says 3 to 5 business days to transfer money from your own account to your bella account, but it's more like 7-10 business days. If you want to deposit more money into your account faster they encourage you to download yet another app. It's a lot of extra work.
No reviews available
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Extremely poor interface. Most banking apps are designed to show all important information (i.e. account balances) on the "home" screen. This app forces you to continue swiping to new pages to get information that in my opinion should be more easily accessible. Also, I don't see any options to load cash at retailers which means I have to connect another bank account. That defeats the purpose. Since this is advertised AS a bank account, I figured a bank account elsewhere wouldn't be required.
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Unable to login from more than one device so if you lose your phone or forget it and need to log into your account you might as well forget it. Also there is no customer service phone number that I'm aware of and trying to get someone on the chat takes forever. Hours sometimes. Money transfers take too long and there is no ATM deposit capability. I have been waiting since the 20th for my deposit to transfer. Today is the 27th.
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Absolutely a aggravation I didn't need. I funded my account last week and even though it shows my card is active and I have a available balance it declined every time. Now I'm trying to close my account and am told I have to use my card on transactions to get a zero balance!!!! how am I supposed to do that when it declined???? Just don't do it people
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In a span of 1 month, I have successfully logged in three times. The app crashes every time I try to log in. Worst mobile bank ever!
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Bella Loves Me Not
WARNING do not use this bank as your primary. When they lock your account with no warning and provide no means of contact them other than via the app’s chat. It will take you AT LEAST A WEEK to have your funds unfrozen and accessible. In the meantime any scheduled deposits will also be refused (normally a frozen account still receives their incoming deposits). They do not have mobile check deposit, a direct deposit form that many places require to setup payments to you. There it chat support is unable to see attempted transactions that were declined (Bella push notified of a declined transaction but did not specify the merchant, chat support could not see any failed transaction and said it was them doing maintenance. It was my monthly Xbox Live, got the msg on my Xbox about the failed payment) Oh and that Bella Surprise feature?? Yeah consider that a non feature. For the first month I received Bella surprises on a little over 10% of my 1000 transactions that month. In Jan I received 2 then account was frozen. After account restored. I HAVE NOT RECEIVED A SINGLE SUPRISE OR KARMA IN A MONTH AND A HALF. Bella Love Me Not #BellaLovesMeNot -
As more time goes on I seem to get nothing but more disappointments. I tried to fund my account, it takes longer than the 3-5 days that it originally had said. I finally get the deposit amounts to verify my account but I get nothing but error messages. I've reached out to support team, they had to put a manual ticket in. I'm really trying hard to love this app but you guys sure are making it hard.
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The app has potential but is inconsistent & changes in settings won't take. My biggest issue is, I'm currently in correspondence with support to remove restrictions that were slapped onto my account for unknown reasons. Very unhappy. I understand the bumps in the road of a startup, but this is an example of bad business practice.
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This isn't well thought out. I got where i had to upload my ID and proof of address. Then i just get into an infinite loop where it asks me for my ID, then address, over and over. No error message or hint of why. This has been on 3 different versions of the app. Customer service chat is very friendly, but no help. I tried starting over. Now when i get to the ID section, it tells me they've already seen my details and to try logging on. I try to reset my password, but never get the reset email. F
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Don’t do it
Their application process involves giving them your name, address, DOB, and SSN yet they can easily deny you. Unlike ANY other financial institution, they refuse to provide reasons for denying applications. Check their social media pages to see what I mean! They claim the reason is to reduce “fraud risk” but the only fraud is giving them your info to store for their own purposes. I’m concerned. Please check your credit report to make sure to check for fraud risk. I’m only changing my rating when they demonstrate some integrity... -
App itself is borderline garbage. Nice layout but force closes a lot. It says 3 to 5 business days to transfer money from your own account to your bella account, but it's more like 7-10 business days. If you want to deposit more money into your account faster they encourage you to download yet another app. It's a lot of extra work.
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I'm an intial memeber supposed to get all these early access perks but that didn't happen. The app and set up process are easy-peasy though. The funding process is very archaic and slow. Sometimes 7+ days for money to go in after a fund request but usually hits your other account the same or next day.
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Sign Up Issues
Sign up process was fairly simple but was instantly denied with no reasons or anything else. I spoke to a representative and they said it’s most likely a mistake on the input of information, and I double checked it and it is all correct. The representative said that the process may have issues and they’re working on resolving them. The representative said try again next week and it should work.
There are no editor reviews currently available. Please check again soon.
Release Notes
1.0.7
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