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Bakkt

Bakkt

Bakkt Mobile

Combine & spend digital assets like loyalty points & crypto in one place.

3.8 Ratings 834+ Reviews 100K+ Downloads

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About Bakkt

Combine & spend digital assets like loyalty points & crypto in one place.
see more about Bakkt

Ratings & Reviews

3.8
834+ Ratings
  1. 5
    59+%
  2. 4
    10+%
  3. 3
    7+%
  4. 2
    5+%
  5. 1
    19+%
Write a Review
  • Love the concept, still needs some work Dec 13, 2020

    By lyricyani
    I understand that this app is still sort of in its developing phases, and that's really the only issue I have with it. Having the bakkt card is wonderful, especially since it will be able to be added to Apple Wallet and the like. Hopefully, it will sometime also be a physical card. Ultimately, what this apps needs to be fully realized is wider support. More connections with big box stores so that gift cards can be integrated through a scan, not just manually input numbers and balances, etc. More loyalty programs. Just more. See the beginning of something great here though, once these things begin to be rolled out.
    more
  • Love it Nov 20, 2020

    By f_m_72
    Just got my link for the app and downloaded it straight away. Blown away by how easy it is to use and add accounts...bank account linked through Plaid (used by many other apps to link banks) and went surprisingly smoothly; I use a fairly obscure credit union and it was easily found and linked, which can’t be said of some other apps I’ve used. Added several rewards accounts - Starbucks, Marriott, AmEx, Chipotle really easily. And the crypto! Wow...maybe the easiest and cleanest experience I’ve had for buying Bitcoin. It was instant! Can’t wait to see where they take this over the next few months as new features get added. Super smooth so far!
    more
  • They keep your promises Dec 12, 2020

    By AkayFilms
    I signed up to get early access and I thought it would take forever to be able to get the early access. But within 2 hours I had another email telling me to create my account and I did just that. They promised $10 for opening the account and the cane thru on that promise. I received my $10 to my bank within 2 days. My friend was able to redeem a $10 steak and shake gift card. Only thing I wish they had was a referral program. I told a lot of people about this about and it would be nice to receive a incentive for referring all these people. Other that that this app is everything they decide it to be.
    more
  • Clean and easy to navigate Nov 20, 2020

    By CheetahMaster2
    Working out some bugs still, like account balance after a buy or sell, not correct. Minor fix. I’d like to see limit orders though
  • Good app with great potential Dec 6, 2020

    By GeoffPate
    Although it is in Early Access, the things this app offers is pretty amazing. Securely buying and selling BTC is going to be a good way to get people who never thought of BTC before interested. It may not be a free for all crypto wallet/exchange but i dont think it’s aiming to be. Lots of new features are set to be added soon (the virtual card being the one im most excited for). One last thing, i cant wait to get rid of all these useless reward points and turn them into cash that aren’t worth crap from the actual company giving them to me. Keep it up guys!
    more
  • Feb 16, 2021

    By Olivia Conrad
    Was signed up for the early access, recieved the $10 as promised. However there have been some issues trying to withdrawal it into my bank account. I initiated the transfer (this is the second attempt btw... first try was a whole big thing as well..) on the 27th of January about 6-7 days after I started it it finally changed from pending to complete.. still haven't seen it.. bank shows no record of it either.. haven't heard back from support about it either..
    more
  • Feb 11, 2021

    By Michael Ball
    Update to myninitial 1 star rating. Still 1 star. As soon as one problem was (finally) addressed/corrected, another arose. My account was locked for several weeks, finally unlocked. Now I can't withdraw funds, even the min of $10 gets me a "Transaction Declined" message. Day 3 without a response since contacting customer support. My wife's account has been locked for over a month. Last response from the help desk was also over a month ago, with at least 3 follow up emails from us in the interim.
    more
  • Feb 21, 2021

    By Jim Goodwin
    Was sent an ad to download this and get $10. Downloaded it and then was told that I can't create an account bc I'm not on the invite list. Dont waste your time!
  • Feb 13, 2021

    By Jordon Ritchie
    Looks like a promising app, however, my credit union does not interface with plaid. Doesn't seem to be an option to set it up unless you use plaid. Can't connect my account so, 2 stars.
  • Horrible App Jan 20, 2021

    By Pokemon Fighter
    If I could give no stars I would because I have had nothing but problems since I downloaded it. First I got the email saying I had been invited for early access but when I tried signing up they kept saying my email address wasn’t on their list. After several emails and screenshots I was able to create my account. Now I haven’t been able to link my account through plaid because I keep getting error messages. I have emailed them again and all they can say is update the app because the problems with the plaid error messages has been resolved....well that’s not true because my app is up to date and still having same problems.
    more

No reviews available

  • Love it Nov 20, 2020

    By f_m_72
    Just got my link for the app and downloaded it straight away. Blown away by how easy it is to use and add accounts...bank account linked through Plaid (used by many other apps to link banks) and went surprisingly smoothly; I use a fairly obscure credit union and it was easily found and linked, which can’t be said of some other apps I’ve used. Added several rewards accounts - Starbucks, Marriott, AmEx, Chipotle really easily. And the crypto! Wow...maybe the easiest and cleanest experience I’ve had for buying Bitcoin. It was instant! Can’t wait to see where they take this over the next few months as new features get added. Super smooth so far!
    more
  • Good app with great potential Dec 6, 2020

    By GeoffPate
    Although it is in Early Access, the things this app offers is pretty amazing. Securely buying and selling BTC is going to be a good way to get people who never thought of BTC before interested. It may not be a free for all crypto wallet/exchange but i dont think it’s aiming to be. Lots of new features are set to be added soon (the virtual card being the one im most excited for). One last thing, i cant wait to get rid of all these useless reward points and turn them into cash that aren’t worth crap from the actual company giving them to me. Keep it up guys!
    more
  • All currencies in one App Nov 20, 2020

    By RamaDrama
    I was able to connect my bank account, my credit card rewards and shop for gift cards and Bitcoin. The overall experience was very seamless and love the way I can see my entire portfolio of various currencies in one place. Am glad I don’t need to log into multiple places to use my rewards and this allows me to play with bitcoins as well. Looking forward to see what other features they add in future.
    more
  • Great app!! Jan 2, 2021

    By Pranshu Tyagi
    Really nice app! I’ve only had this app for a week or so but I love how easy to use the format is. Question for the app developers... is it possible for you guys to make a website version? I know you already have a website, but it would be so much more convenient if there were a “web app”, since it is more convenient to work on a larger screen. Thank you guys!!
    more
  • What a great idea! Nov 20, 2020

    By Lovetogive
    This is a godsend for people like me who join every reward and loyalty program I can. It helps me stay engaged with my favorite brands, remember how much value I have built up and let’s me know when new deals are available. I look forward to trying new things too like crypto and plan to buy all my gift cards here too. Thanks.
    more
  • Love the concept, still needs some work Dec 13, 2020

    By lyricyani
    I understand that this app is still sort of in its developing phases, and that's really the only issue I have with it. Having the bakkt card is wonderful, especially since it will be able to be added to Apple Wallet and the like. Hopefully, it will sometime also be a physical card. Ultimately, what this apps needs to be fully realized is wider support. More connections with big box stores so that gift cards can be integrated through a scan, not just manually input numbers and balances, etc. More loyalty programs. Just more. See the beginning of something great here though, once these things begin to be rolled out.
    more
  • They keep your promises Dec 12, 2020

    By AkayFilms
    I signed up to get early access and I thought it would take forever to be able to get the early access. But within 2 hours I had another email telling me to create my account and I did just that. They promised $10 for opening the account and the cane thru on that promise. I received my $10 to my bank within 2 days. My friend was able to redeem a $10 steak and shake gift card. Only thing I wish they had was a referral program. I told a lot of people about this about and it would be nice to receive a incentive for referring all these people. Other that that this app is everything they decide it to be.
    more
  • Clean and easy to navigate Nov 20, 2020

    By CheetahMaster2
    Working out some bugs still, like account balance after a buy or sell, not correct. Minor fix. I’d like to see limit orders though
  • Jan 25, 2021

    By Daniel Pan
    Received early access for almost a month now and have been having login issues. Have already submitted multiple issues to the support team but have yet to receive anything that has solved the issues. Edit: Though it took a very long time, they reached out and addressed the issue.
    more
  • Dec 15, 2020

    By Sweett Jenny
    Was having issues registering but I reached out to support and had the issue resolved right away. And I was able to withdraw the $10 to my bank account as soon as I was officially logged in . I have to wait up to 3 days but hey free money! :)
    more
  • Glitchy Jan 21, 2021

    By lifestilled
    The app is great when it works except it randomly logs you out completely and DOESNT save/recognize your login info. You’ll end up having to reset your password to get back into your account. No idea if this is a known issue that they’re working on. I will update my review once it gets worked out. I do love having the ability to have all my banking and gift card info in one place. I do not however keep it here due to the glitchiness.
    more
  • Feb 9, 2021

    By Kayci Rosales
    Received early access and says it doesn't recognize my email. So far I can't even log in. So I'm rating it 3 until this issue is fixed.
  • Feb 13, 2021

    By Jordon Ritchie
    Looks like a promising app, however, my credit union does not interface with plaid. Doesn't seem to be an option to set it up unless you use plaid. Can't connect my account so, 2 stars.
  • Jan 21, 2021

    By Kat Crrno
    For people who need to keep track of rewards like flights, restaurants and hotels. I didn't know this before I got involved in the app. I didn't get the $10 deposit after linking my bank account and I can't add rewards programs because it only accepts username (not email address or username combo).
    more
  • Feb 16, 2021

    By Olivia Conrad
    Was signed up for the early access, recieved the $10 as promised. However there have been some issues trying to withdrawal it into my bank account. I initiated the transfer (this is the second attempt btw... first try was a whole big thing as well..) on the 27th of January about 6-7 days after I started it it finally changed from pending to complete.. still haven't seen it.. bank shows no record of it either.. haven't heard back from support about it either..
    more
  • Feb 11, 2021

    By Michael Ball
    Update to myninitial 1 star rating. Still 1 star. As soon as one problem was (finally) addressed/corrected, another arose. My account was locked for several weeks, finally unlocked. Now I can't withdraw funds, even the min of $10 gets me a "Transaction Declined" message. Day 3 without a response since contacting customer support. My wife's account has been locked for over a month. Last response from the help desk was also over a month ago, with at least 3 follow up emails from us in the interim.
    more
  • Feb 21, 2021

    By Jim Goodwin
    Was sent an ad to download this and get $10. Downloaded it and then was told that I can't create an account bc I'm not on the invite list. Dont waste your time!
  • Horrible App Jan 20, 2021

    By Pokemon Fighter
    If I could give no stars I would because I have had nothing but problems since I downloaded it. First I got the email saying I had been invited for early access but when I tried signing up they kept saying my email address wasn’t on their list. After several emails and screenshots I was able to create my account. Now I haven’t been able to link my account through plaid because I keep getting error messages. I have emailed them again and all they can say is update the app because the problems with the plaid error messages has been resolved....well that’s not true because my app is up to date and still having same problems.
    more
  • Feb 16, 2021

    By Kevin Jones
    I havent recieved no $10 like they say you get when you join and connect your bank account i think this ad is to reel people in so they can make money off of taking fees out our accounts i know who and who not to trust now i was always taught if anyone lie to u once they a fraud!
    more

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