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MyAvianca

MyAvianca

Avianca

Purchase tickets, check in and find out the status of your flight.

3.9 Ratings 16K+ Reviews 1M+ Downloads

About MyAvianca

Purchase tickets, check in and find out the status of your flight.
see more about MyAvianca

Ratings & Reviews

3.9
15.8K+ Ratings
  1. 5
  2. 4
  3. 3
  4. 2
  5. 1
  • Good app pls add wallet support Jul 24, 2020

    By Andres A.B.
    Pls add the ability to have my life miles card in the wallet as well as the tickets pls
    more
  • It has improved! Congratulations!! Mar 23, 2019

    By Idaebl
    After reading all the reviews I was skeptical about getting the app, but I tried it anyway and I am satisfied with it. I visited four cities in Colombia and used the app with all my checking-ins. The only problem was adding the tickets to my wallet. Still getting the tickets at the airport was fast. Also their services have improved greatly. I do recommend Avianca. Good fares.
    more
  • I love you Avianca! Jun 9, 2018

    By Hsofy
    Excelente customer service. My experience with Avianca is always great! I can read many bad reviews complaint about the app it doesn’t matter. For me I cannot find a better airline to fly to Colombia! And the app works. No problem at all.
    more
  • Worked seemless from Bogota! Aug 24, 2013

    By c.paredes
    I tried the app today and all the stages in the Bogota airport worked just fine with the boarding pass in my iOS Passbook! The print option saves the boarding pass into my passbook app!
    more
  • Love this airline Jun 26, 2019

    By Brenda2887
    Always choose Avianca to travel back home, best customer service compare to others, great prices as well with Expedia. Thanks avianca will see you in couple of days <3
    more
  • Mar 29, 2020

    By Gianna Aimola
    Does not work, I wasn't able to have boarding pass for my 6 flights, have to do it through the link received by email. Absolutely waste if time.
    more
  • May 13, 2019

    By Graeme Archer
    This is the worst airline app I've used. I booked six flights for two people in one booking, and for every fight they took the data of one passenger and transferred it to the other, leaving the other blank. I had to correct this for every fight, every time. I had similar issues a couple of years ago but wrongly assumed they'd sorted their issues since - they haven't. Before they refused to allocate frequent flyer miles because I'd added the account number in the app - apparently that's wrong!
    more
  • GIVE US OUR REFUNDS Sep 10, 2020

    By Hannnahtotto
    This airline is a joke they have been holding our refunds because they are broke. But continue to pay for constant advertising and new promotions. Such a joke
    more
  • Jan 20, 2020

    By Nick Rogers
    Really poor for an airline app. Slow, doesn't information for the same booking reference, gets stuck or goes back to start if yo switch to another app (eg to get emergency contact details, which it doesn't retain for heaven's sake. Boarding passes do not sit within the app so for 2 travelling together you have to restart the process. Absolutely hopeless.
    more
  • App is slow and a POC Sep 3, 2019

    By dux**
    You would think that Avianca could put an app together that would let you buy a ticket. Unfortunately it glitches out right in the middle of booking your ticket or simply waits until you put all your info in, including cc info then it doesn’t accept your card and locks you out from trying to put in a new card etc I have spent hours on this “worthless” app trying to book 2 tickets and always wind up having to go through a third party booking service to buy my tickets. Avianca- if I were on your board of directors, I would immediately fire your web development people and get someone who knows how to put together an app that works. I would imagine you have lost millions of dollars of revenue because of the frustration of dealing with your web site. Feel free to check out Delta, United etc if you want to see what a real app looks like that allows you to buy a ticket. Hope my disappointment was apparent!!
    more

No reviews available

  • Good app pls add wallet support Jul 24, 2020

    By Andres A.B.
    Pls add the ability to have my life miles card in the wallet as well as the tickets pls
    more
  • It has improved! Congratulations!! Mar 23, 2019

    By Idaebl
    After reading all the reviews I was skeptical about getting the app, but I tried it anyway and I am satisfied with it. I visited four cities in Colombia and used the app with all my checking-ins. The only problem was adding the tickets to my wallet. Still getting the tickets at the airport was fast. Also their services have improved greatly. I do recommend Avianca. Good fares.
    more
  • I love you Avianca! Jun 9, 2018

    By Hsofy
    Excelente customer service. My experience with Avianca is always great! I can read many bad reviews complaint about the app it doesn’t matter. For me I cannot find a better airline to fly to Colombia! And the app works. No problem at all.
    more
  • Worked seemless from Bogota! Aug 24, 2013

    By c.paredes
    I tried the app today and all the stages in the Bogota airport worked just fine with the boarding pass in my iOS Passbook! The print option saves the boarding pass into my passbook app!
    more
  • Love this airline Jun 26, 2019

    By Brenda2887
    Always choose Avianca to travel back home, best customer service compare to others, great prices as well with Expedia. Thanks avianca will see you in couple of days <3
    more

No reviews available

  • Dec 24, 2019

    By José Ernesto González S.
    Doesn't work. Every time it gets an update it logs you out after the last update I couldn't log back in from the app, I have to go to the website
    more
  • Aug 29, 2019

    By Christian Buehring-Uhle
    It has a few nice features but it doesn't work offline so if you need to show your boarding pass or your gold card and at that precise location you have no internet connection you stuck - this is a big deficiency!
    more
  • rudimentary at best Aug 15, 2014

    By Cybernuts
    Compared to other airline apps, this is one is pathetically rudimentary. Examples: If you don't belong to their FF club, it won't remember your reservations, you have to enter the reservation # every time you open the Ticket Status tab. Also the VIP club tab has no information whatsoever about locations., only about their services , who cares ?( by the way not every VIP club has the same services)
    more
  • Jun 16, 2019

    By Santiago Cardenas De Greiff
    Mobile versión of the boarding pass is now unavailable. The link sent to my email after checking in is not working and states "the url does not correspond to a valid boarding pass". Please fix this
    more
  • Jun 6, 2019

    By Auto Vada
    not reliable, sometimes the boarding pass is available on the phone, sometimes not, fortunatelly last time the person by the desk printed out the passes for me but still the app is not reliable.
    more
  • Mar 4, 2019

    By Felix Peters
    Hopeless app. It's for ever collapsing, and has too many obscure boxes that need to be checked. It also times out too quickly.
    more
  • Mar 29, 2020

    By Gianna Aimola
    Does not work, I wasn't able to have boarding pass for my 6 flights, have to do it through the link received by email. Absolutely waste if time.
    more
  • May 13, 2019

    By Graeme Archer
    This is the worst airline app I've used. I booked six flights for two people in one booking, and for every fight they took the data of one passenger and transferred it to the other, leaving the other blank. I had to correct this for every fight, every time. I had similar issues a couple of years ago but wrongly assumed they'd sorted their issues since - they haven't. Before they refused to allocate frequent flyer miles because I'd added the account number in the app - apparently that's wrong!
    more
  • GIVE US OUR REFUNDS Sep 10, 2020

    By Hannnahtotto
    This airline is a joke they have been holding our refunds because they are broke. But continue to pay for constant advertising and new promotions. Such a joke
    more
  • Jan 20, 2020

    By Nick Rogers
    Really poor for an airline app. Slow, doesn't information for the same booking reference, gets stuck or goes back to start if yo switch to another app (eg to get emergency contact details, which it doesn't retain for heaven's sake. Boarding passes do not sit within the app so for 2 travelling together you have to restart the process. Absolutely hopeless.
    more
  • App is slow and a POC Sep 3, 2019

    By dux**
    You would think that Avianca could put an app together that would let you buy a ticket. Unfortunately it glitches out right in the middle of booking your ticket or simply waits until you put all your info in, including cc info then it doesn’t accept your card and locks you out from trying to put in a new card etc I have spent hours on this “worthless” app trying to book 2 tickets and always wind up having to go through a third party booking service to buy my tickets. Avianca- if I were on your board of directors, I would immediately fire your web development people and get someone who knows how to put together an app that works. I would imagine you have lost millions of dollars of revenue because of the frustration of dealing with your web site. Feel free to check out Delta, United etc if you want to see what a real app looks like that allows you to buy a ticket. Hope my disappointment was apparent!!
    more

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