Facebook_pixel
Avi-on

Avi-on

Avi-on Labs

Controls wireless devices compatible with Avi-on Commercial Lighting Controls

3.1 Ratings 2K+ Reviews 10K+ Downloads

About Avi-on

Controls wireless devices compatible with Avi-on Commercial Lighting Controls
see more about Avi-on

Ratings & Reviews

3.1
1.9K+ Ratings
  1. 5
    38%
  2. 4
    11%
  3. 3
    8%
  4. 2
    6%
  5. 1
    37%
  • Work Great after 3-4 Years Oct 29, 2019

    By Babower
    I have spent lots of money on smart devices like many have. And we have children. I must say that after trying numerous smart devices, the most important aspect is that your products function for years to come without failure and with very minimal maintenance and upgrades. Avi-on smart plugs have been functioning well in our home. We experienced glitches and inconveniences with their software upgrades. Once the software was settled and glitches fixed, the lights are working as expected. We want to keep our kids safe and sound at home. The smart plugs products have helped us achieve that for 3 years now. We bought ours in the stores. Here is another thing: we do not want to spend $40 on smart devices. This is way too expensive for ordinary American families. It adds up fast with every single device and software costs. It is too too much. Who can afford $400 iPhones year after year?!? Oh maybe software makers can!?! They make good money. But we don’t!! We buy what we need, not what we like! So I got my Avion plug for $25 at a local store, which was affordable price. Others weren’t as lucky as I. After 3-4 years, my Avi-on products are still all working in my home with zero maintenance and no fail. So I am a very happy Mom. Now I just hope this product lasts forever as it is. Fingers crossed.
    more
  • Aug 25, 2020

    By Kenny Marshall
    I don't like giving 1 star, because if you have an app., your not a failure. That being said, I cannot log on. It was working and now it say, no internet. I also uninstall and re installed. Still no go. I have a bunch of switches and a couple of outside timers. Not that it matters, I can't log on.
    more
  • Support Was Tremendous Aug 30, 2018

    By XYZperry
    I have had a switch and used the app for a couple of years. I bought two new outdoor switches and although the switches worked I could not get the app to function properly. I contacted the Avi-On support team and they immediately responded within an hour or two. My switches had old firmware that needed updating but the app would not display the update symbol needed to initiate the update as well as some other functions such as changing the name of Devices or deleting schedules. The support team worked with me to try to resolve this problem. When no headway was being made they sent me two new switches that they had updated the firmware and I sent back my two with their prepaid shipping. After many emails back and forth they regenerated my account and I deleted the app and re-downloaded the app. Everything thing then worked. I can’t say enough about the support team for tirelessly pursuing the resolution to my problem. They went well beyond my expectations with email responses and phone calls that in some cases were after their normal business hours. My system now works perfectly. Gary S
    more
  • is what it is Jul 22, 2019

    By Reindeer Instructor
    It’s a good idea to look at the entire family that you’re buying into some are more robust than others -motion activated detectors, perhaps rechargeable lights -different kind of lights such as strip lights -maybe tile type of lights, bulbs themselves that are Bluetooth etc. you might want to diversify later on down the road. You follow? AVI-on has his bumps in the road but I think they all do, it’s still new technology so a lot of problems in this stage of the game are unavoidable no matter which brand you go with. I picked up in Avi-on product at target one day just to give it a try and it worked out pretty good. The product line isn’t as robust as others but that gives you a chance to get familiar with how the concept works. So in closing I have found Avi-on products at different prices from different places out there, so if you wanna do your due diligence you can find cheaper prices -it is what it is.
    more
  • Flawless Execution Every time! Mar 5, 2019

    By Mr. Mancuso
    I’m not sure how old these reviews are or what anyone’s background is in lighting controls, but, I use 3 of the GE switches to control my landscape lighting all around my property. One of the switches controls 18 in-ground 6x9 paving stone lights, one controls pumps for fountains and one switch controls the rest of the outdoor home lighting that makes the house look like a million bucks. I select the zone I want turn it on and it works... EVERY SINGLE TIME! These complaints on here are mind boggling to me. If I had to nitpick and find a problem with the plugs, I’d have to say that a WiFi system over the Bluetooth system would’ve been my preference. I can be anywhere inside or outside the house for the app to work (which is great, but, I can’t hit the switches from a remote location via WiFi). Other than that these products are all aces!
    more
  • Oct 18, 2020

    By Joel Johnson
    Worked well until it won't connect to lights....now my sunset to sunrise lights come on in the middle of the day and I can't control them. I have since gotten a new phone. Tried from both Android and IPhone to connect(only having one device with app at a time like instructions say). Followed instructions, rebooted phones, and cycled airplane mode, Uninstaller and reinstalled app. Still doesn't work.
    more
  • Oct 19, 2020

    By Jen R
    When it works, it's great. It took me a while to get the Bluetooth to connect, then everything was great. But I got a new phone...I deleted the app off my old phone and installed it on the new one, but I can't get it to connect... not sure what else to do at this point.
    more
  • You designed the firmware & software for GE plug in switch to fail Jan 31, 2019

    By PandaPandaKoala
    You designed the firmware & software for GE plug in switch to fail without any way to make it communicate again short of sending it to you at my cost and possibly not getting it back, should you decide it is broken? AVOID LIKE THE PLAGUE!!! Why design something to be robust when you could instead design something that not only EASILY FAILS, but then becomes PERMANENTLY unable to communicate with any device. And, yes, I meticulously went through all your myriad pages upon linked pages without skipping or mis-ordering any of the instructions. I have one switch that still works and one that can no longer be seen by any device, and therefore cannot be added again, no matter what I have done. Yes, I’ve tried holding the button, much longer than required for reset. I have even gone so far as to completely delete and then reinstall the app, and one switch still works while the other is invisible and cannot be added. I have even deleted and re-added the working switch on my account successfully. No, they weren’t in separate accounts. Yes, I have repeated your steps again, with perfect attention to detail. No, it was not damaged. It was treated exactly as the working switch was treated, and it used to work. Product is poor. There should be a class action suit to have the failed ones replaced.
    more
  • Oct 14, 2020

    By D C
    I would avoid the GE Smart Plugs. They require you to turn on location services each time you access the app. This aggressive behavior should not be tolerated. I appreciate the developer response about the location being used for sunrise/sunset settings but that's not something I need and I insist on having the choice to give up my location. I am returning the plug.
    more
  • Deceptive instructions - don’t waste your time Oct 29, 2017

    By doxnds
    I bought an Avi-on switch at Target without researching it first, which I rarely ever do. I set it up to turn a lamp on and off in the living room twice a day so my dogs won’t have to sit in the dark before I get home now that it gets dark so early. While setting it up there was not a single mention that it requires a remote access bridge to connect to it when I’m out of range. Because of that I’m not able to make any adjustments to the timer if I find I’m going to be out later than the lamp is set to turn off. The fact that that information is not anywhere in the instructions is extremely deceptive. Furthermore, after some googling I found I could connect to it via the Alexa app. NOPE. Alexa can’t find the device even if I’m sitting right next to it. I’m returning this piece of crap (the Avi-on device, not my Echo) and getting something else. Note: Avi-on Developers/Customer Service, please do not reply to this with one of your canned “we’d like to help you” responses. Unless you’re going to offer to send me a remote access bridge free of charge or refund my money, save it.
    more

No reviews available

  • Work Great after 3-4 Years Oct 29, 2019

    By Babower
    I have spent lots of money on smart devices like many have. And we have children. I must say that after trying numerous smart devices, the most important aspect is that your products function for years to come without failure and with very minimal maintenance and upgrades. Avi-on smart plugs have been functioning well in our home. We experienced glitches and inconveniences with their software upgrades. Once the software was settled and glitches fixed, the lights are working as expected. We want to keep our kids safe and sound at home. The smart plugs products have helped us achieve that for 3 years now. We bought ours in the stores. Here is another thing: we do not want to spend $40 on smart devices. This is way too expensive for ordinary American families. It adds up fast with every single device and software costs. It is too too much. Who can afford $400 iPhones year after year?!? Oh maybe software makers can!?! They make good money. But we don’t!! We buy what we need, not what we like! So I got my Avion plug for $25 at a local store, which was affordable price. Others weren’t as lucky as I. After 3-4 years, my Avi-on products are still all working in my home with zero maintenance and no fail. So I am a very happy Mom. Now I just hope this product lasts forever as it is. Fingers crossed.
    more
  • Support Was Tremendous Aug 30, 2018

    By XYZperry
    I have had a switch and used the app for a couple of years. I bought two new outdoor switches and although the switches worked I could not get the app to function properly. I contacted the Avi-On support team and they immediately responded within an hour or two. My switches had old firmware that needed updating but the app would not display the update symbol needed to initiate the update as well as some other functions such as changing the name of Devices or deleting schedules. The support team worked with me to try to resolve this problem. When no headway was being made they sent me two new switches that they had updated the firmware and I sent back my two with their prepaid shipping. After many emails back and forth they regenerated my account and I deleted the app and re-downloaded the app. Everything thing then worked. I can’t say enough about the support team for tirelessly pursuing the resolution to my problem. They went well beyond my expectations with email responses and phone calls that in some cases were after their normal business hours. My system now works perfectly. Gary S
    more
  • Flawless Execution Every time! Mar 5, 2019

    By Mr. Mancuso
    I’m not sure how old these reviews are or what anyone’s background is in lighting controls, but, I use 3 of the GE switches to control my landscape lighting all around my property. One of the switches controls 18 in-ground 6x9 paving stone lights, one controls pumps for fountains and one switch controls the rest of the outdoor home lighting that makes the house look like a million bucks. I select the zone I want turn it on and it works... EVERY SINGLE TIME! These complaints on here are mind boggling to me. If I had to nitpick and find a problem with the plugs, I’d have to say that a WiFi system over the Bluetooth system would’ve been my preference. I can be anywhere inside or outside the house for the app to work (which is great, but, I can’t hit the switches from a remote location via WiFi). Other than that these products are all aces!
    more
  • Very Pleased!!! Sep 28, 2018

    By *verypleased!!!*
    I got the Avi-on system app on my phone but couldn’t get the schedule to set so I contacted support via email which said they would get back to me within 24 hours. The tech-support by the name of David got back to me right away and was working on his own time outside of his work schedule to help me. He sent very clear explicit instructions which I followed and my new wall switch now works perfect!! I was totally shocked to receive this immediate response after the voice message told me to send my question email and someone would get back to me within 24 hours!! I was totally pleased with the response and instructional of this individual and would rate this a five star because many of your products are only as good as your tech-support when you have an issue The system is working great for me thus far!!
    more
  • Sep 13, 2020

    By Nathan Dodge
    Works great, once you get through some simple kinks. Besides GE, and Eaton Halo Home what other light bulbs, and switches integrate with the app?
    more
  • is what it is Jul 22, 2019

    By Reindeer Instructor
    It’s a good idea to look at the entire family that you’re buying into some are more robust than others -motion activated detectors, perhaps rechargeable lights -different kind of lights such as strip lights -maybe tile type of lights, bulbs themselves that are Bluetooth etc. you might want to diversify later on down the road. You follow? AVI-on has his bumps in the road but I think they all do, it’s still new technology so a lot of problems in this stage of the game are unavoidable no matter which brand you go with. I picked up in Avi-on product at target one day just to give it a try and it worked out pretty good. The product line isn’t as robust as others but that gives you a chance to get familiar with how the concept works. So in closing I have found Avi-on products at different prices from different places out there, so if you wanna do your due diligence you can find cheaper prices -it is what it is.
    more
  • Sep 15, 2020

    By Rebecca Wescott
    Easy to use. Occasionally slow to connect, but works well once connected. Timer is a huge bonus.
    more
  • Aug 25, 2020

    By Kenny Marshall
    I don't like giving 1 star, because if you have an app., your not a failure. That being said, I cannot log on. It was working and now it say, no internet. I also uninstall and re installed. Still no go. I have a bunch of switches and a couple of outside timers. Not that it matters, I can't log on.
    more
  • Very poor! Sep 20, 2017

    By CrackerJack398
    While updating firmware on every device helped with schedules working properly it did take a long time per unit. Updating at the switch in the app did not work and I had to log on and enable updates from there. It took a long time to figure this out. I am now unable to edit previous schedules or tell which ones are associated with a particular switch. Very, very poor update! Thinking about de-installing all their crap and sending it back even though I won't get a refund. Update: I did not open a support ticket but spent more time trying to get this to work properly. I can now edit schedule names and schedules for groups now work. All in all, it took about four hours to update all the firmware and figure out how to use the app. I upgraded to three stars as this should be a lot easier.
    more
  • Could be so awesome Mar 8, 2019

    By becks518
    This app could be amazing, seems simple enough. Unfortunately schedules you create disappear but continue to work. So if you want to change the schedule you can’t because it’s no where to be found. I setup 4 schedules, 2 for each of my 2 devices. Currently only one schedule is left the other 3 disappeared (I did not touch them). They both still follow the schedules even though the schedules aren’t there/listed. And the one device actually states “no schedule” yet it still turns on and off at the previously set schedules. I would love to change the schedules but can’t because they magically disappeared.
    more
  • May 20, 2020

    By A K
    This is not a user friendly app. I just bought the switch and it took forever to figure out that it needed a firmware update. I was ready to pull the switch out and return it. Lucky I have an IT guy in the family. This kind of thing should be automatic or at least explained in the app instead of just being unable to connect. Communication is key to a good app. It works as described once updated but it should not require an IT expert to get it working right out of the box.
    more
  • Oct 19, 2020

    By Jen R
    When it works, it's great. It took me a while to get the Bluetooth to connect, then everything was great. But I got a new phone...I deleted the app off my old phone and installed it on the new one, but I can't get it to connect... not sure what else to do at this point.
    more
  • Stay away Jul 6, 2019

    By Johnboyyy
    Very unreliable. I invested much time in using these devises for control of various appliances that are essential items rather than entertainment items. Things such as a whole house ventilation fan. In theory should be straight forward. The hardware appeared well made. Worked well on initial trials. Over the long run very quirky and undependable. In other words don’t let it fool you into thinking this could be a long term reliable relationship. Typical I guess of the internet of things. A constant loop of updating due to operating system changes. You could say out of developers hands and control due to so much dependence changing constantly and they have to get it right always which they don’t. The whole foundation and idea of reliability of the internet of things is flawed. We are fools to wast time chasing our tails on much of this. Few companies have the resources to keep up and thoroughly test each frequent update so the customer is not dealing with the pain.
    more
  • In the tour the app looks promising ... Jan 28, 2020

    By Sigadore
    Unfortunately, I was an early adopter of a couple of Avi-on devices and have since unplugged then and forgot about the App. I decided to revisit it since I have a mix of connected devices. After getting my password reset, it showed this impressive interface with nice and logical gestures. After I dismissed it, the app hung trying to connect to what I had registered before. No opportunity to drop powered off devices or add new ones, just a panel saying “Connecting...” with the only choice to Logout. So, either I create a new account or find my old devices in order to be able to get any new ones. Not a winning strategy when the income of the company comes from me buying more. Simple fix, I’ll wait before my next purchase unless I discover where I hid the outlet U already own. Tells you something that I have lives for years NOT finding a used for what I already bought from them.
    more
  • Every update = mire app issues Sep 27, 2019

    By kaysee62
    I’ve had my GE Bluetooth timer for almost 3 years & each time there’s an update to the app or an IOS upgrade, the app won’t connect. In the past Avi-on’s support has been able to provide instructions to resolve the issue, however no such luck this time. I updated my iPhone to IOS 13 & ever since the app gives the following error message: “Please turn Bluetooth on. In order to use Avi-on, the Bluetooth radio on your phone must be ON.” I’ve had no issues with any other apps or Bluetooth devices since the IOS 23 update - only the Avi-on app. The GE timer is still following the schedule & can be operated manually, but that defeats the purpose, especially when I need to change the schedule which is only available in the app! After 5 days of being asked to repeatedly follow the same exact steps by Avi-on support, only to get no results or resolution, I’m ready to find a different Bluetooth timer with a more stable & user friendly app. I’m beyond frustrated with all the time wasted trying to fix a problem that shouldn’t exist. Apparently I’m the only person experiencing this issue with IOS 13, though I’m inclined to believe others may not have contacted Avi-on support or just gave up.
    more
  • No longer works Dec 10, 2017

    By yaargh202
    Was useful, now completely useless. App does not connect to any of the 5 switches throughout the house. It does give a lengthy but confusing error message about numbers of devices versus numbers of switches which is particularly frustrating as there has been neither a change to the number of devices nor to the number of switches. Update: After logging out and logging back into my account, the app finally connected to one of the switches. An exclamation mark appeared above the switch name and when tapped, prompted for an update. The update process is...not simple. It involves toggling airplane mode several times per switch and some other nonsense. However, worth it for better functionality. Unfortunately, that was not the case. The scheduling feature (most of the appeal of this system for most users, I hazard) is completely unintuitive and possibly just broken. Still would give zero stars if possible. Update 2: Subsequent updates have restored functionality to the switches, so I am adding a star for the effort. However, sometimes lights do not turn on when scheduled. Sometimes they do not turn off. Scheduling is still not intuitive or 95% reliable.
    more
  • Oct 18, 2020

    By Joel Johnson
    Worked well until it won't connect to lights....now my sunset to sunrise lights come on in the middle of the day and I can't control them. I have since gotten a new phone. Tried from both Android and IPhone to connect(only having one device with app at a time like instructions say). Followed instructions, rebooted phones, and cycled airplane mode, Uninstaller and reinstalled app. Still doesn't work.
    more
  • You designed the firmware & software for GE plug in switch to fail Jan 31, 2019

    By PandaPandaKoala
    You designed the firmware & software for GE plug in switch to fail without any way to make it communicate again short of sending it to you at my cost and possibly not getting it back, should you decide it is broken? AVOID LIKE THE PLAGUE!!! Why design something to be robust when you could instead design something that not only EASILY FAILS, but then becomes PERMANENTLY unable to communicate with any device. And, yes, I meticulously went through all your myriad pages upon linked pages without skipping or mis-ordering any of the instructions. I have one switch that still works and one that can no longer be seen by any device, and therefore cannot be added again, no matter what I have done. Yes, I’ve tried holding the button, much longer than required for reset. I have even gone so far as to completely delete and then reinstall the app, and one switch still works while the other is invisible and cannot be added. I have even deleted and re-added the working switch on my account successfully. No, they weren’t in separate accounts. Yes, I have repeated your steps again, with perfect attention to detail. No, it was not damaged. It was treated exactly as the working switch was treated, and it used to work. Product is poor. There should be a class action suit to have the failed ones replaced.
    more
  • Oct 14, 2020

    By D C
    I would avoid the GE Smart Plugs. They require you to turn on location services each time you access the app. This aggressive behavior should not be tolerated. I appreciate the developer response about the location being used for sunrise/sunset settings but that's not something I need and I insist on having the choice to give up my location. I am returning the plug.
    more
  • Deceptive instructions - don’t waste your time Oct 29, 2017

    By doxnds
    I bought an Avi-on switch at Target without researching it first, which I rarely ever do. I set it up to turn a lamp on and off in the living room twice a day so my dogs won’t have to sit in the dark before I get home now that it gets dark so early. While setting it up there was not a single mention that it requires a remote access bridge to connect to it when I’m out of range. Because of that I’m not able to make any adjustments to the timer if I find I’m going to be out later than the lamp is set to turn off. The fact that that information is not anywhere in the instructions is extremely deceptive. Furthermore, after some googling I found I could connect to it via the Alexa app. NOPE. Alexa can’t find the device even if I’m sitting right next to it. I’m returning this piece of crap (the Avi-on device, not my Echo) and getting something else. Note: Avi-on Developers/Customer Service, please do not reply to this with one of your canned “we’d like to help you” responses. Unless you’re going to offer to send me a remote access bridge free of charge or refund my money, save it.
    more
  • Oct 16, 2020

    By Tammy phillips
    Can't even get past the registration screen on my phone. There is clearly more there but the app won't let me swipe down to complete registration. Device is basically a expensive on off switch without the app.
    more

What’s Groovy

What’s Subpar

Loading...

Ask