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AutoZone - Shop for Auto Parts & Accessories

AutoZone - Shop for Auto Parts & Accessories

AutoZone, Inc.

Get in the Zone® on Your Phone
All the help you need to keep you going

4.6 Ratings 70K+ Reviews 1M+ Downloads
Featured on Must-Have Apps to Help When Your Car Breaks Down

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About AutoZone - Shop for Auto Parts & Accessories

Get in the Zone® on Your Phone
All the help you need to keep you going
see more about AutoZone - Shop for Auto Parts & Accessories

Ratings & Reviews

4.6
69.5K+ Ratings
  1. 5
    78+%
  2. 4
    13+%
  3. 3
    4+%
  4. 2
    2+%
  5. 1
    3+%
Write a Review
  • Feb 21, 2021

    By Manuel Matus
    Quick and/or sudden car fixes, this is the place to go. Got most of what I need and a reasonable price. Sign up for the rewards program, it comes in handy. if you order online for pickup, call ahead of time to make sure they have your order ready.
    more
  • Feb 25, 2021

    By Andrew Mora
    I'm editing my review to 4 stars now cuz the developers fix the issue with the app not starting everything seems to be working now thank you for taking the time to fix that and the time to get back at me
  • Satisfied customer Feb 11, 2020

    By TexasCountryGal
    I would like to compliment one of your employees at branch #6371, Mike Lee for the excellent service he provided for me last week and the week before. I have always been pleased with the service I receive when he's there. He helps me out all the time in getting me all the right parts and advises me about my vehicle. He’s professional and very kind. He goes above and beyond to get me the right price and services needed for my vehicle. This type of professionalism AND commitment to the highest level of customer’s satisfaction has to be acknowledged. Having in mind such a pleasant experience with your employee, it would be my pleasure to continue doing business with AutoZone. Thank you.
    more
  • Staff really went above and beyond to help Apr 5, 2020

    By 2noob2bTrue
    *update* After writing this review I called up my local shop and the manager offered to deliver the bolt to my home himself, which he did. Autozone might have errors in their inventory system but their employers do their best to make it up to consumers. *Original review* I needed a wheel bolt and my order confirms it is in store so I drove 60 miles to pick it up. Turns out they don’t actually have it in stock and I wasted an hour of my time chasing this bolt from autozone. Never again, I’m done.
    more
  • Feb 28, 2021

    By Sean Johnston
    I like how I can see if they have a what I want in stock or not. If they store I have chosen does not have what I want in stock then the app tells me which store does near me. Thanks Auto Zone.
  • No Loyalty Aug 24, 2020

    By MundaneChaos444
    I have been shopping at 86 Boston St AutoZone since I have been old enough to drive. I get my fluids there my parts myAccessories even my batteries!!! In the last 6 weeks I have spent probably $1500. Some of the tools I bought have already broken, they have sold me the wrong parts and I’ve had to walk back only to be given an attitude and rudeness over a receipt. The people that work there do not know much about cars or the things they sell. I hear “I don’t know” from the employees more than from my 3yo. So today I am broke I get paid tomorrow and after calling and being told they had a part yesterday I walked the 3 miles there to be told “we don’t carry that” I asked who the hell told me it was there over the phone?! “Oh me! He says. I didn’t look I assumed we carried it.” Excuse me??? You made me walk 6 miles because you didn’t want to look in the computer?!. Today I needed to press a ball joint. He told me even to use the tool in house I had to pay $120 plus $7 after all the money I spent and what happened yesterday. He’s standing right next to the guy that won’t let me use the tool. They also refused to give me my core refund for an axle I literally bought from them. I’m done I can have an better experience at a junk yard. I have given them so many chances and i still haven’t heard back from corporate on the matters. AutoZone is a joke and will never get another dime out of me. I’d rather spend the extra money at Oreillys
    more
  • Feb 24, 2021

    By Nathan Troutman
    very difficult to use. can't cross reference part numbers. doesn't show all available products and doesn't easily search other stores.
  • Feb 6, 2021

    By TheGunguy461
    Update: app totally broken. I can't add items to cart, share items, or look ad details for items. Call me crazy, but when I search for something I want to see the results from what I searched. Instead, this app shows me similar phrases and then shows me the search results from those phrases. The app doesn't let you sort search results by price. I signed up for a rewards account in the store, but when I tried to create an account in the app it told me I had to call to find out my account number.
    more
  • Does not show the right products Jan 5, 2019

    By twicker
    Interface appearance isn't bad; not the best, but would be worth 4* - if it worked. I tried looking for a battery for my car (2018 Subaru base trim of my model). It showed me options "For your car" - which were either Specialty batteries (just want to look at battery prices; don't need Specialty), or were truck batteries that the app says don't fit my car. Yes: it showed me batteries "For my car" that are explicitly NOT for my car. That's a waste of my time, and that's the kind of shoddy programming that is sending me to other companies. There's no lack of competition in this space; use one of the many, many other options so that you can actually get what you need.
    more
  • Not as good as website Jul 23, 2019

    By Mikeezy512
    It’s better to go to see the website. I can see nearest store, I can track my rewards, and I can add my vehicles. I would say the best feature is you can scan products in store and learn a little more than the tag in store. Searching for products not great at all. I search “ Valvoline” it returned no results. I searched “ engine oil” and then it return with results similar to using the products tab. I can go to the tab of products and then narrow down what I want but seems like extra work. Also the app doesn’t show any saving, bundles, promotions that they have available. Again the website seems to make more sense.
    more
  1. Aspiring mechanic? Vehicle Repair Guide can help with unlimited access to free expert vehicle repair advice anytime
  2. View their huge selection of parts and order for home delivery or pickup in-store using the handy locator
  3. Don’t let your Rewards go to waste! Use and view your rewards account quickly and save money

Reviewed by Laura S on December 19, 2017

  • Feb 21, 2021

    By Manuel Matus
    Quick and/or sudden car fixes, this is the place to go. Got most of what I need and a reasonable price. Sign up for the rewards program, it comes in handy. if you order online for pickup, call ahead of time to make sure they have your order ready.
    more
  • Satisfied customer Feb 11, 2020

    By TexasCountryGal
    I would like to compliment one of your employees at branch #6371, Mike Lee for the excellent service he provided for me last week and the week before. I have always been pleased with the service I receive when he's there. He helps me out all the time in getting me all the right parts and advises me about my vehicle. He’s professional and very kind. He goes above and beyond to get me the right price and services needed for my vehicle. This type of professionalism AND commitment to the highest level of customer’s satisfaction has to be acknowledged. Having in mind such a pleasant experience with your employee, it would be my pleasure to continue doing business with AutoZone. Thank you.
    more
  • Staff really went above and beyond to help Apr 5, 2020

    By 2noob2bTrue
    *update* After writing this review I called up my local shop and the manager offered to deliver the bolt to my home himself, which he did. Autozone might have errors in their inventory system but their employers do their best to make it up to consumers. *Original review* I needed a wheel bolt and my order confirms it is in store so I drove 60 miles to pick it up. Turns out they don’t actually have it in stock and I wasted an hour of my time chasing this bolt from autozone. Never again, I’m done.
    more
  • Feb 28, 2021

    By Sean Johnston
    I like how I can see if they have a what I want in stock or not. If they store I have chosen does not have what I want in stock then the app tells me which store does near me. Thanks Auto Zone.
  • Easy peasy Oct 18, 2020

    By Log book savior
    This app worked very nicely on a first time use. I did however have an issue. I am assuming it may not be as compatible with my Iphone as it needs to be. I couldn’t see what I was writing (everything was showing up in half letters or half screen on information screens) descriptions of items wouldn’t show up in full descriptions... a lot of issues in these areas. That being said, I still was able to place an order fairly easy.
    more
  • Feb 25, 2021

    By Andrew Mora
    I'm editing my review to 4 stars now cuz the developers fix the issue with the app not starting everything seems to be working now thank you for taking the time to fix that and the time to get back at me
  • Feb 23, 2021

    By Robert Doyle
    Needs the coding worked on the city search it doesn't work on LG Stylo 6 only state and zip do otherwisd seemless nice additon that you can reset your password thtough email now instead of a phone call.
  • Wish list?? Aug 25, 2019

    By Seangoulden
    I enjoy using the app rather than going to store and browsing isles I do not know by hand. But i really really wish y’all would add a “wishlist” on the app. I keep on having to move stuff to the cart so I won’t lose it, but then when I’m ready to buy something I would have to delete the items I am not buying then add the items back into cart after my necessary purchase. It’s frustrating and time consuming and I really wish there was a “wishlist” or “Save for Later” or something like that.
    more
  • Crucial Store Selector Bug Fix ASAP 🙏🏾 Feb 22, 2021

    By Nate Authorized Films
    For some reason I can’t change my store within the app. It just takes me to a black screen then I have to restart. The only way I figured out changing my store is possible is by creating an entirely new account where I would then add a new address for the “first time” again. It would be a lot more convenient if I could just change what store I wanted it to recognize as that area of the app is intended. Thanks. Nate Wooldridge
    more
  • Jan 7, 2021

    By David Pulido
    save me the trip of driving over there and then they don't have the part. plus ads for savings are always displayed on the app which is real convenient. just wish the point receive after you purchase $20 or more could be lowered to every $15. every dollar counts especially in this time of need.
    more
  • App has serious functionality issues Jan 5, 2019

    By Philliywilly
    I suspect this app will be nice for ordering parts, or even just looking them up, however there are some issues with a couple features in the app which I noticed within the first two minutes: 1. A pop up opened asking me to sign up for auto zone rewards and link the accounts. I attempted to do this, however after entering information, when you click the sign up button, literally nothing happens. It just stays on that screen and you don’t get an email or anything. 2. The TSB list for specific vehicles is a nice feature that I’d like to use, however all it does is show you the name of the TSB, when you attempt to click on one literally nothing happens, it doesn’t show you any more details other than the name.
    more
  • App is good except checkout. Jan 31, 2021

    By simplyvince
    Standard app, let’s you search, good filtering options, going back and forth when searching is fine but checkout seems to always be an issue. I’ve since learned my card with a middle initial can’t be used because there’s nowhere to enter a middle initial during checkout. This is a non issue in other apps that only have first and last name but whatever verification process Autozone uses says to check billing info. Also a pain to have to enter in a new card every time. So now I just use PayPal. If I could save the payment info and/or use the card I wanted I would bump this up to 4 stars.
    more
  • App is ok, but needs features Jun 14, 2019

    By dulac93
    Need the ability to buy online, and pickup in store by another person. When we tried to pickup in store with another person, who had the order on their phone and the pickup barcode in their Apple wallet, they were told that they needed to show the credit card used for the purchase. It was purchased via PayPal. There is no credit card. The only option was to contact customer service and cancel the order. BIG miss on this feature and a policy that contradicts their own app: PayPal to purchase, but need credit card to pickup.
    more
  • Feb 19, 2021

    By Tyler Larsen
    The app did great for a long time, when I updated it, it stopped working for basically any phone I have tried. It loads and loads and doesn't do much more. Please fix this
  • Not as good as website Jul 23, 2019

    By Mikeezy512
    It’s better to go to see the website. I can see nearest store, I can track my rewards, and I can add my vehicles. I would say the best feature is you can scan products in store and learn a little more than the tag in store. Searching for products not great at all. I search “ Valvoline” it returned no results. I searched “ engine oil” and then it return with results similar to using the products tab. I can go to the tab of products and then narrow down what I want but seems like extra work. Also the app doesn’t show any saving, bundles, promotions that they have available. Again the website seems to make more sense.
    more
  • Don’t order online! Nov 4, 2020

    By @ Nick Name 0
    The app will let you order online for ship-to-home, but after they take your money they leave you hanging. The “order details” page doesn’t tell you anything, you only get an order number and a dollar amount. No item names, much less any details or quantity, no shipment tracking number, and no links to the help menu if there is a problem. It does work to search your local stores inventory, but that’s about it. Changing stores works and updates the inventory when you go back to the “shop” page, but it isn’t the most intuitive.
    more
  • Feb 27, 2021

    By Chris Hernandez
    App has alot of issues!! One is it wont even let me select local store to check pricing and availability
  • No Loyalty Aug 24, 2020

    By MundaneChaos444
    I have been shopping at 86 Boston St AutoZone since I have been old enough to drive. I get my fluids there my parts myAccessories even my batteries!!! In the last 6 weeks I have spent probably $1500. Some of the tools I bought have already broken, they have sold me the wrong parts and I’ve had to walk back only to be given an attitude and rudeness over a receipt. The people that work there do not know much about cars or the things they sell. I hear “I don’t know” from the employees more than from my 3yo. So today I am broke I get paid tomorrow and after calling and being told they had a part yesterday I walked the 3 miles there to be told “we don’t carry that” I asked who the hell told me it was there over the phone?! “Oh me! He says. I didn’t look I assumed we carried it.” Excuse me??? You made me walk 6 miles because you didn’t want to look in the computer?!. Today I needed to press a ball joint. He told me even to use the tool in house I had to pay $120 plus $7 after all the money I spent and what happened yesterday. He’s standing right next to the guy that won’t let me use the tool. They also refused to give me my core refund for an axle I literally bought from them. I’m done I can have an better experience at a junk yard. I have given them so many chances and i still haven’t heard back from corporate on the matters. AutoZone is a joke and will never get another dime out of me. I’d rather spend the extra money at Oreillys
    more
  • Feb 24, 2021

    By Nathan Troutman
    very difficult to use. can't cross reference part numbers. doesn't show all available products and doesn't easily search other stores.
  • Feb 6, 2021

    By TheGunguy461
    Update: app totally broken. I can't add items to cart, share items, or look ad details for items. Call me crazy, but when I search for something I want to see the results from what I searched. Instead, this app shows me similar phrases and then shows me the search results from those phrases. The app doesn't let you sort search results by price. I signed up for a rewards account in the store, but when I tried to create an account in the app it told me I had to call to find out my account number.
    more
  • Does not show the right products Jan 5, 2019

    By twicker
    Interface appearance isn't bad; not the best, but would be worth 4* - if it worked. I tried looking for a battery for my car (2018 Subaru base trim of my model). It showed me options "For your car" - which were either Specialty batteries (just want to look at battery prices; don't need Specialty), or were truck batteries that the app says don't fit my car. Yes: it showed me batteries "For my car" that are explicitly NOT for my car. That's a waste of my time, and that's the kind of shoddy programming that is sending me to other companies. There's no lack of competition in this space; use one of the many, many other options so that you can actually get what you need.
    more
  • Feb 14, 2021

    By Sideshow Bob
    Was a good app but force closes now as soon as I look for a part. It also wont let me enter a vehicle. The vin scanner just sits there and does nothing or when i try to manually enter the vehicle, i tells me i have to scan the vin. App is garbage now.
    more

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