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AutoZone - Shop for Auto Parts

AutoZone - Shop for Auto Parts

AutoZone, Inc.

Get in the Zone® on Your Phone. All the help you need to keep you going

4.7 Ratings 102K+ Reviews 5M+ Downloads

Ratings & Reviews

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  • img Community
    Finding out that your car needs a new serpentine belt when you are 50 miles away from home is certainly not exciting. With AutoZone, you can easily locate all the parts you need so you can get your car back up and running fast.
    img by Antonio
    2 years ago
  • img Community
    Adding spoilers, exterior lighting, or upgrading the audio system in your car can easily cost you over $600, if not more. Save money by purchasing car parts and accessories at reduced prices, and customize your car without breaking the bank!
    img by Antonio
    2 years ago
  • img Community
    My husband has always loved working on our cars himself and goes to AutoZone quite a bit. I told him about this app and how easy it is to use, and he’ll be using it much more to find parts for our 3 cars and work on them.
    img by Anshul
    2 years ago
  • img Expert
    1. Aspiring mechanic? Vehicle Repair Guide can help with unlimited access to free expert vehicle repair advice anytime
    2. View their huge selection of parts and order for home delivery or pickup in-store using the handy locator
    3. Don’t let your Rewards go to waste! Use and view your rewards account quickly and save money

    Reviewed by Laura S on December 19, 2017

  • Dead Battery Sep 13, 2021

    By Frank-battery
    I started my day with an unexpected dead battery. I only have one car and with the rain we had this day, that was a bad start. I called Autozone and asked for the battery, so Rafael asked the details to ensure they had it. I asked him if they could deliver it, and he told me no. I said “man I really need the battery and only have one car and the rain was very heavy and needed to pick up my kids from school; we hanged up. Then 1 min later here is Rafael calling me, he said Doug is going to deliver the battery for you, So, in less that 15 min he was in the driveway of my house. I told him please leave it in my garage, then and he pulled a rachet and the battery and installed it for me. I cannot ask for a better service, Rafael and Doug thank you for being such a wonderful people, you guys are great.
  • Satisfied customer Feb 11, 2020

    By TexasCountryGal
    I would like to compliment one of your employees at branch #6371, Mike Lee for the excellent service he provided for me last week and the week before. I have always been pleased with the service I receive when he's there. He helps me out all the time in getting me all the right parts and advises me about my vehicle. He’s professional and very kind. He goes above and beyond to get me the right price and services needed for my vehicle. This type of professionalism AND commitment to the highest level of customer’s satisfaction has to be acknowledged. Having in mind such a pleasant experience with your employee, it would be my pleasure to continue doing business with AutoZone. Thank you.
  • Staff really went above and beyond to help Apr 5, 2020

    By 2noob2bTrue
    *update* After writing this review I called up my local shop and the manager offered to deliver the bolt to my home himself, which he did. Autozone might have errors in their inventory system but their employers do their best to make it up to consumers. *Original review* I needed a wheel bolt and my order confirms it is in store so I drove 60 miles to pick it up. Turns out they don’t actually have it in stock and I wasted an hour of my time chasing this bolt from autozone. Never again, I’m done.
  • Sep 20, 2021

    By Timothy Eckenrode
    Normally I am satisfied with my purchases. This year I purchased a rear brake caliper for a 2010 Chrysler Town and Country. The first one started leaking within 3 months of limited driving. The second one Failed pedal to the floor Fail. Both were Duralast parts. Money was refunded with no fuss.
  • App has serious functionality issues Jan 5, 2019

    By Philliywilly
    I suspect this app will be nice for ordering parts, or even just looking them up, however there are some issues with a couple features in the app which I noticed within the first two minutes: 1. A pop up opened asking me to sign up for auto zone rewards and link the accounts. I attempted to do this, however after entering information, when you click the sign up button, literally nothing happens. It just stays on that screen and you don’t get an email or anything. 2. The TSB list for specific vehicles is a nice feature that I’d like to use, however all it does is show you the name of the TSB, when you attempt to click on one literally nothing happens, it doesn’t show you any more details other than the name.
  • Oct 6, 2021

    By Robert Abner
    options for parts, probably 90 percent of the inquiries are for local people and businesses, the auto default for mailing to home it needs to be reversed. I have much more respect for the face to face purchase from a real person vs a computer. Thank you!!!!
  • Dead Battery Sep 13, 2021

    By Frank-battery
    I started my day with an unexpected dead battery. I only have one car and with the rain we had this day, that was a bad start. I called Autozone and asked for the battery, so Rafael asked the details to ensure they had it. I asked him if they could deliver it, and he told me no. I said “man I really need the battery and only have one car and the rain was very heavy and needed to pick up my kids from school; we hanged up. Then 1 min later here is Rafael calling me, he said Doug is going to deliver the battery for you, So, in less that 15 min he was in the driveway of my house. I told him please leave it in my garage, then and he pulled a rachet and the battery and installed it for me. I cannot ask for a better service, Rafael and Doug thank you for being such a wonderful people, you guys are great.
  • Satisfied customer Feb 11, 2020

    By TexasCountryGal
    I would like to compliment one of your employees at branch #6371, Mike Lee for the excellent service he provided for me last week and the week before. I have always been pleased with the service I receive when he's there. He helps me out all the time in getting me all the right parts and advises me about my vehicle. He’s professional and very kind. He goes above and beyond to get me the right price and services needed for my vehicle. This type of professionalism AND commitment to the highest level of customer’s satisfaction has to be acknowledged. Having in mind such a pleasant experience with your employee, it would be my pleasure to continue doing business with AutoZone. Thank you.
  • Staff really went above and beyond to help Apr 5, 2020

    By 2noob2bTrue
    *update* After writing this review I called up my local shop and the manager offered to deliver the bolt to my home himself, which he did. Autozone might have errors in their inventory system but their employers do their best to make it up to consumers. *Original review* I needed a wheel bolt and my order confirms it is in store so I drove 60 miles to pick it up. Turns out they don’t actually have it in stock and I wasted an hour of my time chasing this bolt from autozone. Never again, I’m done.
  • Sep 20, 2021

    By Timothy Eckenrode
    Normally I am satisfied with my purchases. This year I purchased a rear brake caliper for a 2010 Chrysler Town and Country. The first one started leaking within 3 months of limited driving. The second one Failed pedal to the floor Fail. Both were Duralast parts. Money was refunded with no fuss.
  • App has serious functionality issues Jan 5, 2019

    By Philliywilly
    I suspect this app will be nice for ordering parts, or even just looking them up, however there are some issues with a couple features in the app which I noticed within the first two minutes: 1. A pop up opened asking me to sign up for auto zone rewards and link the accounts. I attempted to do this, however after entering information, when you click the sign up button, literally nothing happens. It just stays on that screen and you don’t get an email or anything. 2. The TSB list for specific vehicles is a nice feature that I’d like to use, however all it does is show you the name of the TSB, when you attempt to click on one literally nothing happens, it doesn’t show you any more details other than the name.
  • Oct 6, 2021

    By Robert Abner
    options for parts, probably 90 percent of the inquiries are for local people and businesses, the auto default for mailing to home it needs to be reversed. I have much more respect for the face to face purchase from a real person vs a computer. Thank you!!!!
  • Easy peasy Oct 18, 2020

    By Log book savior
    This app worked very nicely on a first time use. I did however have an issue. I am assuming it may not be as compatible with my Iphone as it needs to be. I couldn’t see what I was writing (everything was showing up in half letters or half screen on information screens) descriptions of items wouldn’t show up in full descriptions... a lot of issues in these areas. That being said, I still was able to place an order fairly easy.
  • Sep 15, 2021

    By Christopher L
    I really like this app. I use it a lot when I'm working on my vehicles. I go in the app and look around to see what kind of part I need and it saves time when you get into the store. you can give the part number directly to the associate in store and they can look it up and you can be in and out real quick. it's very helpful.
  • App is good except checkout. Jan 31, 2021

    By simplyvince
    Standard app, let’s you search, good filtering options, going back and forth when searching is fine but checkout seems to always be an issue. I’ve since learned my card with a middle initial can’t be used because there’s nowhere to enter a middle initial during checkout. This is a non issue in other apps that only have first and last name but whatever verification process Autozone uses says to check billing info. Also a pain to have to enter in a new card every time. So now I just use PayPal. If I could save the payment info and/or use the card I wanted I would bump this up to 4 stars.
  • Sep 29, 2021

    By Cody Pinson
    Usually has what I'm looking for but the prices could be a little better sense as much as I spend there and as loyal as I've been to the store and employees ever since they opened I even done the erosion control on the lot that auto zone sets on but all in all they can usually get what you need. God bless
  • Nov 8, 2021

    By Christine Cillo
    This app is pretty useless. If you type in the exact description of the part, it says there are no matches. But if you jump through 50 hoops and do it the long way the part is listed. I've even put in actual part numbers, and there are no matches. Not worth the frustration.
  • No Loyalty Aug 24, 2020

    By MundaneChaos444
    I have been shopping at 86 Boston St AutoZone since I have been old enough to drive. I get my fluids there my parts myAccessories even my batteries!!! In the last 6 weeks I have spent probably $1500. Some of the tools I bought have already broken, they have sold me the wrong parts and I’ve had to walk back only to be given an attitude and rudeness over a receipt. The people that work there do not know much about cars or the things they sell. I hear “I don’t know” from the employees more than from my 3yo. So today I am broke I get paid tomorrow and after calling and being told they had a part yesterday I walked the 3 miles there to be told “we don’t carry that” I asked who the hell told me it was there over the phone?! “Oh me! He says. I didn’t look I assumed we carried it.” Excuse me??? You made me walk 6 miles because you didn’t want to look in the computer?!. Today I needed to press a ball joint. He told me even to use the tool in house I had to pay $120 plus $7 after all the money I spent and what happened yesterday. He’s standing right next to the guy that won’t let me use the tool. They also refused to give me my core refund for an axle I literally bought from them. I’m done I can have an better experience at a junk yard. I have given them so many chances and i still haven’t heard back from corporate on the matters. AutoZone is a joke and will never get another dime out of me. I’d rather spend the extra money at Oreillys
  • Nov 27, 2021

    By Jason Mayhew
    Wow all these good reviews. I cant agree with any of them. I purchased a part that was ordered. They called for me to pick up and its the wrong part. Now since i moved that weekend i cant get an exchange or refund because they gave me someone elses ordered part. What a joke. Now im out 80 bucks on a part they screwed up. Thanks for taking my money and giving me someone elses part.
  • Nov 21, 2021

    By Jim Blinkenberg
    Freezes when opening 90% of the time leaving me to use the web site. Frustrating. Actually started buying stuff from Amazon because of it.
  • Oct 5, 2021

    By Michael
    App continues to freeze up when applying filters when searching for a particular brand name as an example. Force closing the app, deleting the cache and data or even restarting my phone doesn't fix the issue. This app is useless to me currently.... App has been deleted and a competitor app is working well!
  • Bad experience to worst Mar 29, 2021

    By Julian rises
    I was sent wrong items. items didn’t come in the mail. I was told why don’t I do in store pick up but during a pandemic the purpose of ordering online was not to go to the store. still waiting on items after ordering a month ago. items that were sent through Fedex over two weeks ago (tracking last said, Ohio)I’m now told the order was canceled because they didn’t have the part. I’m still waiting on items to be replaced because they were missing. stay away from the stores because all you get is rude people who walk away from you and don’t finish ur transaction, walking away to deal with other customers in the middle of your transactions. Employees that know nothing about cars. The app is worthless. Total bad experience and it’s not even over for me I’m out money for missing things that they’re not replacing I’m out time because I had to go to stores and return all these wrong parts.
  • Nov 18, 2021

    By Paul Bostic
    The Williamson Road store is a mess with the where the meaning of astute, courtesy, professionalism are absent in the staff's vocabulary and repetoires are depleted. This review will not hurt their feelings because they are not too diligent or brilliant. I am speaking Japanese with my vocabulary acumen and simply magnificent with my expertise and eloquence in applying my skills to manipulate them as puppets. Bad attitudes and terrible customer service.
  • Not as good as website Jul 23, 2019

    By Mikeezy512
    It’s better to go to see the website. I can see nearest store, I can track my rewards, and I can add my vehicles. I would say the best feature is you can scan products in store and learn a little more than the tag in store. Searching for products not great at all. I search “ Valvoline” it returned no results. I searched “ engine oil” and then it return with results similar to using the products tab. I can go to the tab of products and then narrow down what I want but seems like extra work. Also the app doesn’t show any saving, bundles, promotions that they have available. Again the website seems to make more sense.
  • Oct 21, 2021

    By Daniel Nelson
    When I search for something, I want you to pull up every single item that has that search term in it. I don't want to go through one by one the 28 different categories that have that search term in it. Terrible. The website is the same way.
  • Does not show the right products Jan 5, 2019

    By twicker
    Interface appearance isn't bad; not the best, but would be worth 4* - if it worked. I tried looking for a battery for my car (2018 Subaru base trim of my model). It showed me options "For your car" - which were either Specialty batteries (just want to look at battery prices; don't need Specialty), or were truck batteries that the app says don't fit my car. Yes: it showed me batteries "For my car" that are explicitly NOT for my car. That's a waste of my time, and that's the kind of shoddy programming that is sending me to other companies. There's no lack of competition in this space; use one of the many, many other options so that you can actually get what you need.
  • img Community
    Finding out that your car needs a new serpentine belt when you are 50 miles away from home is certainly not exciting. With AutoZone, you can easily locate all the parts you need so you can get your car back up and running fast.
    img by Antonio
    2 years ago
  • img Community
    Adding spoilers, exterior lighting, or upgrading the audio system in your car can easily cost you over $600, if not more. Save money by purchasing car parts and accessories at reduced prices, and customize your car without breaking the bank!
    img by Antonio
    2 years ago
  • img Community
    My husband has always loved working on our cars himself and goes to AutoZone quite a bit. I told him about this app and how easy it is to use, and he’ll be using it much more to find parts for our 3 cars and work on them.
    img by Anshul
    2 years ago
  • img Expert
    1. Aspiring mechanic? Vehicle Repair Guide can help with unlimited access to free expert vehicle repair advice anytime
    2. View their huge selection of parts and order for home delivery or pickup in-store using the handy locator
    3. Don’t let your Rewards go to waste! Use and view your rewards account quickly and save money

    Reviewed by Laura S on December 19, 2017

  • Dead Battery Sep 13, 2021

    By Frank-battery
    I started my day with an unexpected dead battery. I only have one car and with the rain we had this day, that was a bad start. I called Autozone and asked for the battery, so Rafael asked the details to ensure they had it. I asked him if they could deliver it, and he told me no. I said “man I really need the battery and only have one car and the rain was very heavy and needed to pick up my kids from school; we hanged up. Then 1 min later here is Rafael calling me, he said Doug is going to deliver the battery for you, So, in less that 15 min he was in the driveway of my house. I told him please leave it in my garage, then and he pulled a rachet and the battery and installed it for me. I cannot ask for a better service, Rafael and Doug thank you for being such a wonderful people, you guys are great.
  • Satisfied customer Feb 11, 2020

    By TexasCountryGal
    I would like to compliment one of your employees at branch #6371, Mike Lee for the excellent service he provided for me last week and the week before. I have always been pleased with the service I receive when he's there. He helps me out all the time in getting me all the right parts and advises me about my vehicle. He’s professional and very kind. He goes above and beyond to get me the right price and services needed for my vehicle. This type of professionalism AND commitment to the highest level of customer’s satisfaction has to be acknowledged. Having in mind such a pleasant experience with your employee, it would be my pleasure to continue doing business with AutoZone. Thank you.
  • Staff really went above and beyond to help Apr 5, 2020

    By 2noob2bTrue
    *update* After writing this review I called up my local shop and the manager offered to deliver the bolt to my home himself, which he did. Autozone might have errors in their inventory system but their employers do their best to make it up to consumers. *Original review* I needed a wheel bolt and my order confirms it is in store so I drove 60 miles to pick it up. Turns out they don’t actually have it in stock and I wasted an hour of my time chasing this bolt from autozone. Never again, I’m done.
  • Oct 6, 2021

    By Robert Abner
    options for parts, probably 90 percent of the inquiries are for local people and businesses, the auto default for mailing to home it needs to be reversed. I have much more respect for the face to face purchase from a real person vs a computer. Thank you!!!!
  • Easy peasy Oct 18, 2020

    By Log book savior
    This app worked very nicely on a first time use. I did however have an issue. I am assuming it may not be as compatible with my Iphone as it needs to be. I couldn’t see what I was writing (everything was showing up in half letters or half screen on information screens) descriptions of items wouldn’t show up in full descriptions... a lot of issues in these areas. That being said, I still was able to place an order fairly easy.
  • Sep 26, 2021

    By Benson O.
    Very easy to use and navigate and it allows you to pick what store you use along with entering information about more then 1 vehicle so when you have that vehicle selected it only pops up with the part(s) you search that fit that vehicle. Best app to use for auto parts
  • Best way to find parts Jul 14, 2021

    By Timer user 930
    I really like the AutoZone app because you can put your car in, as well as several other cars and then search for the part that you need. For other parts places you have to put the car in each time you want to buy a part which is a bother. I make almost all of my purchases from AutoZone because of this app and because of their reward system.
  • Sep 29, 2021

    By Brian Kleine
    Always helpful .always help me figure things out weather i dont know what the part is caled or whst it does even helped me figure out what belt size i needed when i was stuck on the hwy woth a broken power steering pump pulley that i was trying to bypass to get my truck home ..that was really appreciated because my trick was broken it to and vandlized the night before ,thank u to all staff , also to auto zone corporation for parts always available and letting me GET IN THE ZONE ..😁
  • Oct 25, 2021

    By David Bentley
    always have what I need. been going to autozone for as long as I can remember. and on this app I found a 20% discount code and was able to buy all the bars I needed for my car repair
  • N Henry Blvd. Stockbridge Ga Autozone is the best! Aug 4, 2020

    By Tazcon77
    I noticed the Autozone in Stockbridge Ga where I work had a 4.5 stars avg rating! So I called it after being told at 2 other stores they did carry the part I needed! So I called the N Henry Blvd location and the guy told me they didn’t have it, but he would be glad to order me one! I was so happy with this I only go to this the location now since all the people working there also gave great service as well!😄
  • Sep 20, 2021

    By Timothy Eckenrode
    Normally I am satisfied with my purchases. This year I purchased a rear brake caliper for a 2010 Chrysler Town and Country. The first one started leaking within 3 months of limited driving. The second one Failed pedal to the floor Fail. Both were Duralast parts. Money was refunded with no fuss.
  • Sep 15, 2021

    By Christopher L
    I really like this app. I use it a lot when I'm working on my vehicles. I go in the app and look around to see what kind of part I need and it saves time when you get into the store. you can give the part number directly to the associate in store and they can look it up and you can be in and out real quick. it's very helpful.
  • Sep 29, 2021

    By Cody Pinson
    Usually has what I'm looking for but the prices could be a little better sense as much as I spend there and as loyal as I've been to the store and employees ever since they opened I even done the erosion control on the lot that auto zone sets on but all in all they can usually get what you need. God bless
  • Nov 14, 2021

    By Daniel Ware
    While I have only first started using the app, it would be nice if you could somehow have a wish list or something to where you can save items so you wouldn't have to go searching again.
  • Wish list?? Aug 25, 2019

    By Seangoulden
    I enjoy using the app rather than going to store and browsing isles I do not know by hand. But i really really wish y’all would add a “wishlist” on the app. I keep on having to move stuff to the cart so I won’t lose it, but then when I’m ready to buy something I would have to delete the items I am not buying then add the items back into cart after my necessary purchase. It’s frustrating and time consuming and I really wish there was a “wishlist” or “Save for Later” or something like that.
  • App has serious functionality issues Jan 5, 2019

    By Philliywilly
    I suspect this app will be nice for ordering parts, or even just looking them up, however there are some issues with a couple features in the app which I noticed within the first two minutes: 1. A pop up opened asking me to sign up for auto zone rewards and link the accounts. I attempted to do this, however after entering information, when you click the sign up button, literally nothing happens. It just stays on that screen and you don’t get an email or anything. 2. The TSB list for specific vehicles is a nice feature that I’d like to use, however all it does is show you the name of the TSB, when you attempt to click on one literally nothing happens, it doesn’t show you any more details other than the name.
  • App is good except checkout. Jan 31, 2021

    By simplyvince
    Standard app, let’s you search, good filtering options, going back and forth when searching is fine but checkout seems to always be an issue. I’ve since learned my card with a middle initial can’t be used because there’s nowhere to enter a middle initial during checkout. This is a non issue in other apps that only have first and last name but whatever verification process Autozone uses says to check billing info. Also a pain to have to enter in a new card every time. So now I just use PayPal. If I could save the payment info and/or use the card I wanted I would bump this up to 4 stars.
  • App is ok, but needs features Jun 14, 2019

    By dulac93
    Need the ability to buy online, and pickup in store by another person. When we tried to pickup in store with another person, who had the order on their phone and the pickup barcode in their Apple wallet, they were told that they needed to show the credit card used for the purchase. It was purchased via PayPal. There is no credit card. The only option was to contact customer service and cancel the order. BIG miss on this feature and a policy that contradicts their own app: PayPal to purchase, but need credit card to pickup.
  • Would have been 5 stars May 20, 2021

    By sue sues dad
    So it took sev times to get the order to even process the problem was I was using my phone shopping for stuff for my mother in law’s car using her card and I had to go back and change everything to her name exc the shipping address. Then after all that I wake up to read that the order got canceled cuz they didn’t have one of the parts?!?! Why list it as next day delivery if you don’t even have it. So I tried again just now just in case it was a fluke. Will update after order is complete.
  • Nov 21, 2021

    By Jim Blinkenberg
    Freezes when opening 90% of the time leaving me to use the web site. Frustrating. Actually started buying stuff from Amazon because of it.
  • Not as good as website Jul 23, 2019

    By Mikeezy512
    It’s better to go to see the website. I can see nearest store, I can track my rewards, and I can add my vehicles. I would say the best feature is you can scan products in store and learn a little more than the tag in store. Searching for products not great at all. I search “ Valvoline” it returned no results. I searched “ engine oil” and then it return with results similar to using the products tab. I can go to the tab of products and then narrow down what I want but seems like extra work. Also the app doesn’t show any saving, bundles, promotions that they have available. Again the website seems to make more sense.
  • Nov 12, 2021

    By 0m3n
    PLEASE READ THIS! 1. I have multiple vehicles and dirt bikes ect. So when I have a vehicle selected. It will not let me look for oil for that particular engine unless I go through the whole process of trying to add it and with recreational vehicles you don't have those so I have to look elsewhere for it because your app literally denies me to search for it. Example: I search 10-30... I get a "your vehicle does not accept that" and won't show me anything. There is more but this won't let go on.
  • Don’t order online! Nov 4, 2020

    By @ Nick Name 0
    The app will let you order online for ship-to-home, but after they take your money they leave you hanging. The “order details” page doesn’t tell you anything, you only get an order number and a dollar amount. No item names, much less any details or quantity, no shipment tracking number, and no links to the help menu if there is a problem. It does work to search your local stores inventory, but that’s about it. Changing stores works and updates the inventory when you go back to the “shop” page, but it isn’t the most intuitive.
  • Nov 8, 2021

    By Christine Cillo
    This app is pretty useless. If you type in the exact description of the part, it says there are no matches. But if you jump through 50 hoops and do it the long way the part is listed. I've even put in actual part numbers, and there are no matches. Not worth the frustration.
  • No Loyalty Aug 24, 2020

    By MundaneChaos444
    I have been shopping at 86 Boston St AutoZone since I have been old enough to drive. I get my fluids there my parts myAccessories even my batteries!!! In the last 6 weeks I have spent probably $1500. Some of the tools I bought have already broken, they have sold me the wrong parts and I’ve had to walk back only to be given an attitude and rudeness over a receipt. The people that work there do not know much about cars or the things they sell. I hear “I don’t know” from the employees more than from my 3yo. So today I am broke I get paid tomorrow and after calling and being told they had a part yesterday I walked the 3 miles there to be told “we don’t carry that” I asked who the hell told me it was there over the phone?! “Oh me! He says. I didn’t look I assumed we carried it.” Excuse me??? You made me walk 6 miles because you didn’t want to look in the computer?!. Today I needed to press a ball joint. He told me even to use the tool in house I had to pay $120 plus $7 after all the money I spent and what happened yesterday. He’s standing right next to the guy that won’t let me use the tool. They also refused to give me my core refund for an axle I literally bought from them. I’m done I can have an better experience at a junk yard. I have given them so many chances and i still haven’t heard back from corporate on the matters. AutoZone is a joke and will never get another dime out of me. I’d rather spend the extra money at Oreillys
  • Nov 27, 2021

    By Jason Mayhew
    Wow all these good reviews. I cant agree with any of them. I purchased a part that was ordered. They called for me to pick up and its the wrong part. Now since i moved that weekend i cant get an exchange or refund because they gave me someone elses ordered part. What a joke. Now im out 80 bucks on a part they screwed up. Thanks for taking my money and giving me someone elses part.
  • Oct 5, 2021

    By Michael
    App continues to freeze up when applying filters when searching for a particular brand name as an example. Force closing the app, deleting the cache and data or even restarting my phone doesn't fix the issue. This app is useless to me currently.... App has been deleted and a competitor app is working well!
  • Bad experience to worst Mar 29, 2021

    By Julian rises
    I was sent wrong items. items didn’t come in the mail. I was told why don’t I do in store pick up but during a pandemic the purpose of ordering online was not to go to the store. still waiting on items after ordering a month ago. items that were sent through Fedex over two weeks ago (tracking last said, Ohio)I’m now told the order was canceled because they didn’t have the part. I’m still waiting on items to be replaced because they were missing. stay away from the stores because all you get is rude people who walk away from you and don’t finish ur transaction, walking away to deal with other customers in the middle of your transactions. Employees that know nothing about cars. The app is worthless. Total bad experience and it’s not even over for me I’m out money for missing things that they’re not replacing I’m out time because I had to go to stores and return all these wrong parts.
  • Nov 18, 2021

    By Paul Bostic
    The Williamson Road store is a mess with the where the meaning of astute, courtesy, professionalism are absent in the staff's vocabulary and repetoires are depleted. This review will not hurt their feelings because they are not too diligent or brilliant. I am speaking Japanese with my vocabulary acumen and simply magnificent with my expertise and eloquence in applying my skills to manipulate them as puppets. Bad attitudes and terrible customer service.
  • Oct 21, 2021

    By Daniel Nelson
    When I search for something, I want you to pull up every single item that has that search term in it. I don't want to go through one by one the 28 different categories that have that search term in it. Terrible. The website is the same way.
  • Does not show the right products Jan 5, 2019

    By twicker
    Interface appearance isn't bad; not the best, but would be worth 4* - if it worked. I tried looking for a battery for my car (2018 Subaru base trim of my model). It showed me options "For your car" - which were either Specialty batteries (just want to look at battery prices; don't need Specialty), or were truck batteries that the app says don't fit my car. Yes: it showed me batteries "For my car" that are explicitly NOT for my car. That's a waste of my time, and that's the kind of shoddy programming that is sending me to other companies. There's no lack of competition in this space; use one of the many, many other options so that you can actually get what you need.
  • I'll never shop at Autozone again Sep 3, 2019

    By TMC28
    I'm in the process of improving my 1999 Dodge Ram 1500. Autozone was my go to parts store. Brakes, water pump, hoses, belts, bulbs, tools, electrical parts and many fluids, were all purchased there. I earned two $20 credits over the last year. One I used on my front brake rebuild. The other, which I earned in May, was going to used on rebuilding the rear brakes. On 9-2-19 I checked my account and find I have zero credits available. Before the credits were good for a year. Now they expire after 3 months. I wasn't notified of any changes to my account. My 20 bucks just disappeared, as I have from your store. This review is aimed for corporate headquarters. I always received excellent service at the store.
  • Nov 8, 2021

    By the one
    wont accept simple word searches for parts or fluids. does not show most of the basic stuff available you have to be really specific when typing in what you want. even by brand at times it gives no results

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