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Auto-Owners Mobile

Auto-Owners Mobile

Auto-Owners Insurance Company

Auto-Owners Mobile Customer Center gives you access to your policies 24/7!

3.8 Ratings 266+ Reviews 100K+ Downloads

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About Auto-Owners Mobile

Auto-Owners Mobile Customer Center gives you access to your policies 24/7!
see more about Auto-Owners Mobile

Ratings & Reviews

3.8
266+ Ratings
  1. 5
    52+%
  2. 4
    15+%
  3. 3
    10+%
  4. 2
    3+%
  5. 1
    20+%
Write a Review
  • Please add “export / print” capability Mar 15, 2019

    By KCSkyhawk
    I looked all over for a method to print my “Proof of Insurance” document so that I could put into car as required. Please consider adding the ability to export, save, or print the pdf documents. I am using the iOS app. Other than that, I found the app useful and easy to access now that fingerprint/face recognition has been added.
    more
  • Just okay May 15, 2020

    By Katakanaa
    Easy way to access policy information. Still doesn’t seem to work with Touch ID, even when selection the ‘remember me’ option as suggested by developer responses. Inability to print policy documents or proof of insurance doc is a shortcoming. Oddly, the app doesn’t have a settings option to adjust UI or preferences.
    more
  • Must Have for Auto-Owners customers May 9, 2018

    By mackin459
    This app is a must have for Auto-Owners customers. Manage your billing account, view policy documents and policy status right from the app. Happy to be an Auto Owners customer and am excited to use the app for most of my needs.
  • Feb 19, 2021

    By Kara D
    Can pay my bill and get my documents. Easy to use
  • No Apple Wallet Support Nov 17, 2020

    By hvggjvghb
    Decent app, but there is no way to add your insurance card to Apple wallet. One of the downsides to going with a smaller insurance company. If you guys could work on integrating with Apple wallet in a future update that would be amazing
    more
  • Crummy CS App Apr 29, 2020

    By JDD260
    Won't support older iPads. Try to log in to my account through Safari but it forces me to us the app instead of the option to use a full desktop version. Try to download the app and it says my iPad is too old but I can download an older version. I say ok and it downloads. Then when I try to open it it says STOP, update required. That's it. Companies rush to have the latest an greatest and leave many customers behind with no solution but to buy more and more equipment Lousy implementation.
    more
  • Dec 29, 2020

    By Jordan Kull
    They will go so far out of their way to screw over customers and not pay out claims. Absolutely the worst insurance agency you could ever go with. If you are an independent agent, do not quote with them. They won't pay out claims and cause problems for every single one of their clients. They even charge their agents to pay customers bills over the phone.
    more
  • Nov 14, 2020

    By Frankie Thomas
    We like Auto Owners as a insurance company but don't rely on the app to tell you the truth about your bill. Trusting it caused us to lose our insurance with them. When Covid hit the app kept telling us we had a balance of 0 for a few months so we assumed it was because of the covid, but it wasn't. When we finally seen a bill come up it was for a lump sum which caught my wife and I off guard and eventually we lost insurance with them. Again the company themselves are great. The app needs work.
    more
  • Not robust, have to use password every time Aug 18, 2018

    By Kikikowkrow
    This is essentially an app in which to run a mobile version of the website. I use apps as an alternative to entering passwords every time I need to access an account. My phone has sufficient security for my needs; the app should at least remember my password, and ideally should have Touch ID. It is faster to use LastPass via Chrome than to use this app.
    more
  • Jul 21, 2020

    By Brent Rossow
    Update 7/21/2020: App STILL closes immediately after showing the login screen, even after today's update. This has been going on for months now. Any recent positive review either looks like a shill or else is reviewing the company rather than the app. This app has literally never worked for me. Makes me seriously rethink my decision to switch from State Farm, whose rates were slightly higher but whose app actually worked when I needed it. FIX THIS!
    more

No reviews available

  • Must Have for Auto-Owners customers May 9, 2018

    By mackin459
    This app is a must have for Auto-Owners customers. Manage your billing account, view policy documents and policy status right from the app. Happy to be an Auto Owners customer and am excited to use the app for most of my needs.
  • Feb 19, 2021

    By Kara D
    Can pay my bill and get my documents. Easy to use
  • Nice insurance app. Well done! Mar 25, 2018

    By ERC48170
    Very clean app with all the necessary functionality for insurance. Easily pull up policies, insurance cards, make payments, and more. Would like to see Face ID.
  • Jul 26, 2019

    By Richard G Jones
    Using the app is so convient. Their is times when I don't want to travel to the Insurance office to pay my bil, so I don't. I just pick up my phone, open the app and press pay now. I haven't had any problems. 🖲🖲🖲 🤣✌😂👍😇😊🙏🖲🖲🖲
  • Aug 9, 2019

    By Derrick Glass
    Great app easy setup also easy to read. I love it. it show my balance my payments and that I have an active claim. I love it.
  • Mar 21, 2019

    By A Google user
    I try to login and every time it takes me to the forgot my password screen. I reset it and it didn't work either. Update: fixed. Had to restart phone.
  • Ahmad Jan 8, 2019

    By akahmad
    This app never works when I am traveling overseas, and the same goes for your web site.
  • Needs Touch ID Aug 23, 2018

    By Bravy02
    The app lets me access my proof of insurance and see any bills due. Needs Touch ID to allow me to save my password.
  • Please add “export / print” capability Mar 15, 2019

    By KCSkyhawk
    I looked all over for a method to print my “Proof of Insurance” document so that I could put into car as required. Please consider adding the ability to export, save, or print the pdf documents. I am using the iOS app. Other than that, I found the app useful and easy to access now that fingerprint/face recognition has been added.
    more
  • Just okay May 15, 2020

    By Katakanaa
    Easy way to access policy information. Still doesn’t seem to work with Touch ID, even when selection the ‘remember me’ option as suggested by developer responses. Inability to print policy documents or proof of insurance doc is a shortcoming. Oddly, the app doesn’t have a settings option to adjust UI or preferences.
    more
  • No Apple Wallet Support Nov 17, 2020

    By hvggjvghb
    Decent app, but there is no way to add your insurance card to Apple wallet. One of the downsides to going with a smaller insurance company. If you guys could work on integrating with Apple wallet in a future update that would be amazing
    more
  • Touch ID? Apr 29, 2018

    By ElkLakeGuy
    Needs to add touch ID for log in. Some need face ID as well. Otherwise nice but basic app. I guess it would be nice to have on phone if you need to make a claim.
  • Meets Minimum Requirements Aug 11, 2019

    By yougottalovem
    Seems to function as expected. Everything I suppose I’ll need is here. Nothing exciting.
  • Not robust, have to use password every time Aug 18, 2018

    By Kikikowkrow
    This is essentially an app in which to run a mobile version of the website. I use apps as an alternative to entering passwords every time I need to access an account. My phone has sufficient security for my needs; the app should at least remember my password, and ideally should have Touch ID. It is faster to use LastPass via Chrome than to use this app.
    more
  • Apr 8, 2019

    By Dawn Mcentyre
    Both my fiance and I are on the same policy. I installed the app but because he had already installed the app it wouldn't let me utilize it because the policy number had already been used. If there is more than one person on a policy both people should be able to use the app with different passwords.
    more
  • Went back to Web Application Dec 28, 2018

    By Dr Babaa
    Not useful... Can do more with Web version. I was unable to use 1Password or iCloud KeyChain to login... Nor able to print a receipt after making the payment... I went back to the web version. Not ready Yet.
  • Sep 12, 2019

    By John B
    Was working. Now cannot log on. Crashes. Have uninstalled and reinstalled. Still doesn't work.
  • Dec 9, 2018

    By Just Me
    I have been trying to get into the app to setup our account, But it will not let me. I have deleted and reinstalled the app and the same thing. I was hoping this app would work, being my son is in College and when I get new cards I would not have to mail them to him. Wish it could of worked out!!😕
    more
  • Crummy CS App Apr 29, 2020

    By JDD260
    Won't support older iPads. Try to log in to my account through Safari but it forces me to us the app instead of the option to use a full desktop version. Try to download the app and it says my iPad is too old but I can download an older version. I say ok and it downloads. Then when I try to open it it says STOP, update required. That's it. Companies rush to have the latest an greatest and leave many customers behind with no solution but to buy more and more equipment Lousy implementation.
    more
  • Dec 29, 2020

    By Jordan Kull
    They will go so far out of their way to screw over customers and not pay out claims. Absolutely the worst insurance agency you could ever go with. If you are an independent agent, do not quote with them. They won't pay out claims and cause problems for every single one of their clients. They even charge their agents to pay customers bills over the phone.
    more
  • Nov 14, 2020

    By Frankie Thomas
    We like Auto Owners as a insurance company but don't rely on the app to tell you the truth about your bill. Trusting it caused us to lose our insurance with them. When Covid hit the app kept telling us we had a balance of 0 for a few months so we assumed it was because of the covid, but it wasn't. When we finally seen a bill come up it was for a lump sum which caught my wife and I off guard and eventually we lost insurance with them. Again the company themselves are great. The app needs work.
    more
  • Jul 21, 2020

    By Brent Rossow
    Update 7/21/2020: App STILL closes immediately after showing the login screen, even after today's update. This has been going on for months now. Any recent positive review either looks like a shill or else is reviewing the company rather than the app. This app has literally never worked for me. Makes me seriously rethink my decision to switch from State Farm, whose rates were slightly higher but whose app actually worked when I needed it. FIX THIS!
    more
  • Sep 6, 2019

    By S. B.
    Was working great when I first downloaded it, but now I can't even log in anymore. I keep having to scan my fingerprint, even when I cancel the fingerprint and try to log in with the password.

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