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Auto-Owners Mobile

Auto-Owners Mobile

Auto-Owners Insurance Company

Auto-Owners Mobile Customer Center gives you access to your policies 24/7!

3.9 Ratings 279+ Reviews 100K+ Downloads

Ratings & Reviews

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  • Please add “export / print” capability Mar 15, 2019

    By KCSkyhawk
    I looked all over for a method to print my “Proof of Insurance” document so that I could put into car as required. Please consider adding the ability to export, save, or print the pdf documents. I am using the iOS app. Other than that, I found the app useful and easy to access now that fingerprint/face recognition has been added.
  • Just okay May 15, 2020

    By Katakanaa
    Easy way to access policy information. Still doesn’t seem to work with Touch ID, even when selection the ‘remember me’ option as suggested by developer responses. Inability to print policy documents or proof of insurance doc is a shortcoming. Oddly, the app doesn’t have a settings option to adjust UI or preferences.
  • Must Have for Auto-Owners customers May 9, 2018

    By mackin459
    This app is a must have for Auto-Owners customers. Manage your billing account, view policy documents and policy status right from the app. Happy to be an Auto Owners customer and am excited to use the app for most of my needs.
  • No Apple Wallet Support Nov 17, 2020

    By hvggjvghb
    Decent app, but there is no way to add your insurance card to Apple wallet. One of the downsides to going with a smaller insurance company. If you guys could work on integrating with Apple wallet in a future update that would be amazing
  • Mar 21, 2019

    By A Google user
    I try to login and every time it takes me to the forgot my password screen. I reset it and it didn't work either. Update: fixed. Had to restart phone.
  • Jul 26, 2019

    By Richard G. Jones
    Using the app is so convient. Their is times when I don't want to travel to the Insurance office to pay my bil, so I don't. I just pick up my phone, open the app and press pay now. I haven't had any problems. 🖲🖲🖲 🤣✌😂👍😇😊🙏🖲🖲🖲
  • Nice insurance app. Well done! Mar 25, 2018

    By ERC48170
    Very clean app with all the necessary functionality for insurance. Easily pull up policies, insurance cards, make payments, and more. Would like to see Face ID.
  • Aug 9, 2019

    By Derrick Glass
    Great app easy setup also easy to read. I love it. it show my balance my payments and that I have an active claim. I love it.
  • Touch ID? Apr 29, 2018

    By ElkLakeGuy
    Needs to add touch ID for log in. Some need face ID as well. Otherwise nice but basic app. I guess it would be nice to have on phone if you need to make a claim.
  • Ahmad Jan 8, 2019

    By akahmad
    This app never works when I am traveling overseas, and the same goes for your web site.
  • Please add “export / print” capability Mar 15, 2019

    By KCSkyhawk
    I looked all over for a method to print my “Proof of Insurance” document so that I could put into car as required. Please consider adding the ability to export, save, or print the pdf documents. I am using the iOS app. Other than that, I found the app useful and easy to access now that fingerprint/face recognition has been added.
  • Just okay May 15, 2020

    By Katakanaa
    Easy way to access policy information. Still doesn’t seem to work with Touch ID, even when selection the ‘remember me’ option as suggested by developer responses. Inability to print policy documents or proof of insurance doc is a shortcoming. Oddly, the app doesn’t have a settings option to adjust UI or preferences.
  • Must Have for Auto-Owners customers May 9, 2018

    By mackin459
    This app is a must have for Auto-Owners customers. Manage your billing account, view policy documents and policy status right from the app. Happy to be an Auto Owners customer and am excited to use the app for most of my needs.
  • No Apple Wallet Support Nov 17, 2020

    By hvggjvghb
    Decent app, but there is no way to add your insurance card to Apple wallet. One of the downsides to going with a smaller insurance company. If you guys could work on integrating with Apple wallet in a future update that would be amazing
  • Mar 21, 2019

    By A Google user
    I try to login and every time it takes me to the forgot my password screen. I reset it and it didn't work either. Update: fixed. Had to restart phone.
  • Jul 26, 2019

    By Richard G. Jones
    Using the app is so convient. Their is times when I don't want to travel to the Insurance office to pay my bil, so I don't. I just pick up my phone, open the app and press pay now. I haven't had any problems. 🖲🖲🖲 🤣✌😂👍😇😊🙏🖲🖲🖲
  • Nice insurance app. Well done! Mar 25, 2018

    By ERC48170
    Very clean app with all the necessary functionality for insurance. Easily pull up policies, insurance cards, make payments, and more. Would like to see Face ID.
  • Aug 9, 2019

    By Derrick Glass
    Great app easy setup also easy to read. I love it. it show my balance my payments and that I have an active claim. I love it.
  • Touch ID? Apr 29, 2018

    By ElkLakeGuy
    Needs to add touch ID for log in. Some need face ID as well. Otherwise nice but basic app. I guess it would be nice to have on phone if you need to make a claim.
  • Ahmad Jan 8, 2019

    By akahmad
    This app never works when I am traveling overseas, and the same goes for your web site.
  • Crummy CS App Apr 29, 2020

    By JDD260
    Won't support older iPads. Try to log in to my account through Safari but it forces me to us the app instead of the option to use a full desktop version. Try to download the app and it says my iPad is too old but I can download an older version. I say ok and it downloads. Then when I try to open it it says STOP, update required. That's it. Companies rush to have the latest an greatest and leave many customers behind with no solution but to buy more and more equipment Lousy implementation.
  • Dec 29, 2020

    By Jordan Kull
    They will go so far out of their way to screw over customers and not pay out claims. Absolutely the worst insurance agency you could ever go with. If you are an independent agent, do not quote with them. They won't pay out claims and cause problems for every single one of their clients. They even charge their agents to pay customers bills over the phone.
  • Nov 14, 2020

    By Frankie Thomas
    We like Auto Owners as a insurance company but don't rely on the app to tell you the truth about your bill. Trusting it caused us to lose our insurance with them. When Covid hit the app kept telling us we had a balance of 0 for a few months so we assumed it was because of the covid, but it wasn't. When we finally seen a bill come up it was for a lump sum which caught my wife and I off guard and eventually we lost insurance with them. Again the company themselves are great. The app needs work.
  • Sep 6, 2019

    By S. B.
    Was working great when I first downloaded it, but now I can't even log in anymore. I keep having to scan my fingerprint, even when I cancel the fingerprint and try to log in with the password.
  • Not robust, have to use password every time Aug 18, 2018

    By Kikikowkrow
    This is essentially an app in which to run a mobile version of the website. I use apps as an alternative to entering passwords every time I need to access an account. My phone has sufficient security for my needs; the app should at least remember my password, and ideally should have Touch ID. It is faster to use LastPass via Chrome than to use this app.
  • Apr 8, 2019

    By Dawn Mcentyre
    Both my fiance and I are on the same policy. I installed the app but because he had already installed the app it wouldn't let me utilize it because the policy number had already been used. If there is more than one person on a policy both people should be able to use the app with different passwords.
  • Sep 18, 2019

    By Darrell Hagood
    crashes instantly in open. was working fine. Randomly started working again back to not working again. about the time i really need it, it doesn't work. Piece of junk...🙄. Better make sure you send me insurance cards!!
  • Unable to set up bank checking payment May 13, 2020

    By bobby bonson
    Filled out all required info asked for on app to set up a payment through my bank checking account. Probably ten times. Each time I get an error message saying that “at least three alphabetic characters are required” Really? In what field? There is no place for such an entry. Guess what? I get to call Auto -Owners!! Yippee! Obnoxious phone menu, long waits-yay!!!
  • Jim Apr 26, 2021

    By wwwaarrxxdd
    Got this app as a contingency for paying bill if computer WiFi is down...... I hope WiFi never goes down. You would think a company would at least prioritize bill payment in their app...login is nearly impossible with this app.
  • Went back to Web Application Dec 28, 2018

    By Dr Babaa
    Not useful... Can do more with Web version. I was unable to use 1Password or iCloud KeyChain to login... Nor able to print a receipt after making the payment... I went back to the web version. Not ready Yet.

No reviews available

No reviews available

  • Must Have for Auto-Owners customers May 9, 2018

    By mackin459
    This app is a must have for Auto-Owners customers. Manage your billing account, view policy documents and policy status right from the app. Happy to be an Auto Owners customer and am excited to use the app for most of my needs.
  • Jul 26, 2019

    By Richard G. Jones
    Using the app is so convient. Their is times when I don't want to travel to the Insurance office to pay my bil, so I don't. I just pick up my phone, open the app and press pay now. I haven't had any problems. 🖲🖲🖲 🤣✌😂👍😇😊🙏🖲🖲🖲
  • Nice insurance app. Well done! Mar 25, 2018

    By ERC48170
    Very clean app with all the necessary functionality for insurance. Easily pull up policies, insurance cards, make payments, and more. Would like to see Face ID.
  • Aug 9, 2019

    By Derrick Glass
    Great app easy setup also easy to read. I love it. it show my balance my payments and that I have an active claim. I love it.
  • Great App Overall Sep 22, 2020

    By tategaines11
    Really like this app and how easy it is to use!
  • Jun 13, 2019

    By Kathryn Jones
    Great app! Has everything I need and is easy to use!!! 5⭐ Great insurance company too!
  • Jun 27, 2020

    By Samantha Grasty
    Easy way to access my car insurance payments, policy, account balance, and etc. I absolutely love this easy access
  • Mar 21, 2019

    By A Google user
    I try to login and every time it takes me to the forgot my password screen. I reset it and it didn't work either. Update: fixed. Had to restart phone.
  • Ahmad Jan 8, 2019

    By akahmad
    This app never works when I am traveling overseas, and the same goes for your web site.
  • Needs Touch ID Aug 23, 2018

    By Bravy02
    The app lets me access my proof of insurance and see any bills due. Needs Touch ID to allow me to save my password.
  • Please add “export / print” capability Mar 15, 2019

    By KCSkyhawk
    I looked all over for a method to print my “Proof of Insurance” document so that I could put into car as required. Please consider adding the ability to export, save, or print the pdf documents. I am using the iOS app. Other than that, I found the app useful and easy to access now that fingerprint/face recognition has been added.
  • Just okay May 15, 2020

    By Katakanaa
    Easy way to access policy information. Still doesn’t seem to work with Touch ID, even when selection the ‘remember me’ option as suggested by developer responses. Inability to print policy documents or proof of insurance doc is a shortcoming. Oddly, the app doesn’t have a settings option to adjust UI or preferences.
  • No Apple Wallet Support Nov 17, 2020

    By hvggjvghb
    Decent app, but there is no way to add your insurance card to Apple wallet. One of the downsides to going with a smaller insurance company. If you guys could work on integrating with Apple wallet in a future update that would be amazing
  • Touch ID? Apr 29, 2018

    By ElkLakeGuy
    Needs to add touch ID for log in. Some need face ID as well. Otherwise nice but basic app. I guess it would be nice to have on phone if you need to make a claim.
  • Meets Minimum Requirements Aug 11, 2019

    By yougottalovem
    Seems to function as expected. Everything I suppose I’ll need is here. Nothing exciting.
  • Wallet Mar 12, 2020

    By bre 293
    Wish there was a way to at least put in my apple wallet I was able to do it with Geico
  • Not robust, have to use password every time Aug 18, 2018

    By Kikikowkrow
    This is essentially an app in which to run a mobile version of the website. I use apps as an alternative to entering passwords every time I need to access an account. My phone has sufficient security for my needs; the app should at least remember my password, and ideally should have Touch ID. It is faster to use LastPass via Chrome than to use this app.
  • Apr 8, 2019

    By Dawn Mcentyre
    Both my fiance and I are on the same policy. I installed the app but because he had already installed the app it wouldn't let me utilize it because the policy number had already been used. If there is more than one person on a policy both people should be able to use the app with different passwords.
  • Jim Apr 26, 2021

    By wwwaarrxxdd
    Got this app as a contingency for paying bill if computer WiFi is down...... I hope WiFi never goes down. You would think a company would at least prioritize bill payment in their app...login is nearly impossible with this app.
  • Went back to Web Application Dec 28, 2018

    By Dr Babaa
    Not useful... Can do more with Web version. I was unable to use 1Password or iCloud KeyChain to login... Nor able to print a receipt after making the payment... I went back to the web version. Not ready Yet.
  • Sep 12, 2019

    By John B
    Was working. Now cannot log on. Crashes. Have uninstalled and reinstalled. Still doesn't work.
  • Dec 9, 2018

    By Just Me
    I have been trying to get into the app to setup our account, But it will not let me. I have deleted and reinstalled the app and the same thing. I was hoping this app would work, being my son is in College and when I get new cards I would not have to mail them to him. Wish it could of worked out!!😕
  • Dec 4, 2018

    By A Google user
    Downloaded this app since Arizona allows digital proof of insurance. However it appears to download the proof of insurance every time I access it. It does not seem to store the digital proof of insurance. What do I do if I'm in an area if no coverage?
  • Crummy CS App Apr 29, 2020

    By JDD260
    Won't support older iPads. Try to log in to my account through Safari but it forces me to us the app instead of the option to use a full desktop version. Try to download the app and it says my iPad is too old but I can download an older version. I say ok and it downloads. Then when I try to open it it says STOP, update required. That's it. Companies rush to have the latest an greatest and leave many customers behind with no solution but to buy more and more equipment Lousy implementation.
  • Dec 29, 2020

    By Jordan Kull
    They will go so far out of their way to screw over customers and not pay out claims. Absolutely the worst insurance agency you could ever go with. If you are an independent agent, do not quote with them. They won't pay out claims and cause problems for every single one of their clients. They even charge their agents to pay customers bills over the phone.
  • Nov 14, 2020

    By Frankie Thomas
    We like Auto Owners as a insurance company but don't rely on the app to tell you the truth about your bill. Trusting it caused us to lose our insurance with them. When Covid hit the app kept telling us we had a balance of 0 for a few months so we assumed it was because of the covid, but it wasn't. When we finally seen a bill come up it was for a lump sum which caught my wife and I off guard and eventually we lost insurance with them. Again the company themselves are great. The app needs work.
  • Sep 6, 2019

    By S. B.
    Was working great when I first downloaded it, but now I can't even log in anymore. I keep having to scan my fingerprint, even when I cancel the fingerprint and try to log in with the password.
  • Sep 18, 2019

    By Darrell Hagood
    crashes instantly in open. was working fine. Randomly started working again back to not working again. about the time i really need it, it doesn't work. Piece of junk...🙄. Better make sure you send me insurance cards!!
  • Unable to set up bank checking payment May 13, 2020

    By bobby bonson
    Filled out all required info asked for on app to set up a payment through my bank checking account. Probably ten times. Each time I get an error message saying that “at least three alphabetic characters are required” Really? In what field? There is no place for such an entry. Guess what? I get to call Auto -Owners!! Yippee! Obnoxious phone menu, long waits-yay!!!
  • Dec 20, 2019

    By Brandon Shopay
    Can't launch the app - it immediately minimizes on launch on a Note 10+. No support at all. Tried uninstall/re-install, clear cache, etc and no luck. Can't rate an app that won't load.
  • Oct 7, 2019

    By Gregg Reed
    Crashing on startup, clearing cache and reinstalling didn't help. Using most current version 1.1.8-beta.
  • May 22, 2020

    By Chris Dillon
    Installed it for the first time and it disappears a couple of seconds later, before I do anything. Didn't even get to try to log in. Useless.
  • Mar 11, 2020

    By Alam
    I can't even open the app. It closes every time I click on the icon. I cleared the cache, uninstalled, and reinstalled. It still does closes.

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