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Austin Bank Mobile

Austin Bank Mobile

Austin Bank, Texas N.A.

Check acct balances, view transactions, transfer funds, pay bills and more.

4.5 Ratings 4K+ Reviews 50K+ Downloads

Ratings & Reviews

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  • May 17, 2021

    By Billy Pearson
    Great app for checking the balance of all my accounts. Plus, making transfers when needed. Been with Austin Bank for years and never had any issues.This app works for what its intended for.
  • Logging in Jan 25, 2019

    By KathrineAnn
    It would be nice to give us the option of entering our pin or using finger print to log into our account.
  • Apr 6, 2021

    By Koree Copeland
    Great customer service. Although it would be nice to not have to have an "account manager" do everything. I would prefer that whoever I'm talking be able to do whatever is needed, not referred to an AM. Otherwise no complaints.
  • Transfers Jan 11, 2019

    By BSegee
    It’s such a pain when I have to enter a password to make a transfer after I have logged into the app with my thumbprint.
  • Apr 2, 2021

    By Zack Tompkins
    I give it 4 stars because it's overall a straight to the point banking app. The only issue I've ever had and seem to keep having fairly frequently is that on initial app launching it sends an error code.
  • Dec 30, 2020

    By Ashley Martin
    Error always pops up and you have to Uninstall it and reinstall it after updates because Error codes pop up seconds apart even when you tap try again. Its not a bad app this issue just needs to be fixed. I have called the number it gives me but "Representatives are busy please wait and they will get to you in whatever call order your number was received" my favorite quote because each time I call reps are always busy apparently.
  • Deposits Dec 19, 2018

    By Ann Cumbrr
    I love being able to make a deposit from home. Wonderful convenience
  • Jan 4, 2021

    By Chase Waggener
    Very glitchy. I usually have to go through 4 or 5 error messages every time I go to log in. It loses connection to the main server pretty frequently. The mobile deposit portion could also be streamlined, no one wants to wait 2 - 3 days for their deposit to go through.
  • Austin bank Nov 4, 2018

    By my bank for life
    Always treat me like family wouldn’t bank anywhere else!thank you Austin bank for all you do for me.
  • NEW FEATURES Nov 27, 2019

    By 1997Eddy
    It would be nice to add the feature of apple pay, Austin bank doesn’t offer apple pay.
  • May 17, 2021

    By Billy Pearson
    Great app for checking the balance of all my accounts. Plus, making transfers when needed. Been with Austin Bank for years and never had any issues.This app works for what its intended for.
  • Logging in Jan 25, 2019

    By KathrineAnn
    It would be nice to give us the option of entering our pin or using finger print to log into our account.
  • Apr 6, 2021

    By Koree Copeland
    Great customer service. Although it would be nice to not have to have an "account manager" do everything. I would prefer that whoever I'm talking be able to do whatever is needed, not referred to an AM. Otherwise no complaints.
  • Transfers Jan 11, 2019

    By BSegee
    It’s such a pain when I have to enter a password to make a transfer after I have logged into the app with my thumbprint.
  • Apr 2, 2021

    By Zack Tompkins
    I give it 4 stars because it's overall a straight to the point banking app. The only issue I've ever had and seem to keep having fairly frequently is that on initial app launching it sends an error code.
  • Dec 30, 2020

    By Ashley Martin
    Error always pops up and you have to Uninstall it and reinstall it after updates because Error codes pop up seconds apart even when you tap try again. Its not a bad app this issue just needs to be fixed. I have called the number it gives me but "Representatives are busy please wait and they will get to you in whatever call order your number was received" my favorite quote because each time I call reps are always busy apparently.
  • Deposits Dec 19, 2018

    By Ann Cumbrr
    I love being able to make a deposit from home. Wonderful convenience
  • Jan 4, 2021

    By Chase Waggener
    Very glitchy. I usually have to go through 4 or 5 error messages every time I go to log in. It loses connection to the main server pretty frequently. The mobile deposit portion could also be streamlined, no one wants to wait 2 - 3 days for their deposit to go through.
  • Austin bank Nov 4, 2018

    By my bank for life
    Always treat me like family wouldn’t bank anywhere else!thank you Austin bank for all you do for me.
  • NEW FEATURES Nov 27, 2019

    By 1997Eddy
    It would be nice to add the feature of apple pay, Austin bank doesn’t offer apple pay.
  • Mar 15, 2021

    By Jennifer Lucas
    This app sucks! It doesn't work most of the time. My husband was told by customer service you have to uninstall the app and then reinstall the app to make it work again. While this usually does fix the problem, it's a giant pain to do this once a week.
  • It’s hit or miss...mostly miss. Aug 24, 2018

    By CeeGee638652179
    Touch ID does not work 9 outta 10 times. Instant balance always shows technical difficulties. Can’t log in on my phone so I’m at the computer and forgot my password, or so it says, sent a request about 10 minutes ago and still no temp password in my email. I would love to have deposits available on my mobile, assuming I can ever get in. I have other banking apps, even a small town bank and those work beautifully! Austin Bank, please invest a little money in a useful and reliable mobile app!!!
  • Technically Nov 11, 2017

    By Kelsann🌻
    The app is super convenient, and saves time from going to the bank, or calling and being on hold for 5-30 minutes. But every other month or so it logs me out and they have "technical difficulties" and I can't check my balance, transfer funds, etc. It's especially inconvenient on weekends!
  • Horrible app takes from the bank Jan 17, 2021

    By HanahFlowers
    Terrible app. Lags, logs you out, and frequently have to set up face ID. Just like this horrible town bank, the app is outdated, lack luster, and frustrating. Side note: look through the reviews and you will see that many of the five stars actually hate the app. This app is terrible do not get fooled by all the stars it has.
  • Feb 5, 2021

    By Ann White
    So frustrating! Since I installed the updated version of this app I have not been able to make a mobile deposit, it says it cannot read the info on the check. I never had a problem with the old version.
  • May 22, 2021

    By Joey Blue
    Always getting an error message and have to uninstall and reinstall the app just to check my account
  • Dec 23, 2020

    By Alicia Garcia
    Always have trouble with this app. It wouldn't let me touch anything on the login page. Uninstalled and reinstalled and still does the same thing. Locks you out way too often also.
  • May 22, 2021

    By Ashton Quintero
    Its not bad when it actually works. But 9 out of 10 times, it won't even allow you to log in 🙄
  • May 24, 2021

    By Leo C
    Not reliable in case of an emergency to see quick balance or to even sign in to bank account.
  • Feb 11, 2021

    By Monolith Toy's
    for the most part I've had success with the app .. but now, its forcing me to update it to use it... can't update it. I uninstalled it and now I can't reinstall it. please fix. thank you

No reviews available

No reviews available

  • May 17, 2021

    By Billy Pearson
    Great app for checking the balance of all my accounts. Plus, making transfers when needed. Been with Austin Bank for years and never had any issues.This app works for what its intended for.
  • Logging in Jan 25, 2019

    By KathrineAnn
    It would be nice to give us the option of entering our pin or using finger print to log into our account.
  • Apr 6, 2021

    By Koree Copeland
    Great customer service. Although it would be nice to not have to have an "account manager" do everything. I would prefer that whoever I'm talking be able to do whatever is needed, not referred to an AM. Otherwise no complaints.
  • Transfers Jan 11, 2019

    By BSegee
    It’s such a pain when I have to enter a password to make a transfer after I have logged into the app with my thumbprint.
  • Deposits Dec 19, 2018

    By Ann Cumbrr
    I love being able to make a deposit from home. Wonderful convenience
  • Austin bank Nov 4, 2018

    By my bank for life
    Always treat me like family wouldn’t bank anywhere else!thank you Austin bank for all you do for me.
  • NEW FEATURES Nov 27, 2019

    By 1997Eddy
    It would be nice to add the feature of apple pay, Austin bank doesn’t offer apple pay.
  • Great App Sep 6, 2019

    By pleasemake it better Not worse
    Austin Bank app has come long ways. I am not going to lie but it was not as good as it is now!
  • Just need Jan 5, 2018

    By pickardj@ me.com
    App for the IPad also. I wish there was a app. And I would a happy camper.
  • Office mgr Mar 2, 2021

    By Carol Sepulvado
    I love this bank and the app is easy to use
  • Apr 2, 2021

    By Zack Tompkins
    I give it 4 stars because it's overall a straight to the point banking app. The only issue I've ever had and seem to keep having fairly frequently is that on initial app launching it sends an error code.
  • Face recognition Feb 3, 2021

    By onoperable
    Does not work. Turn it on n it turns itself off. Goes back to pw. Will not stay on facial recognition.
  • Aug 7, 2020

    By L D
    This app allows us to easily manage money between our personal and business accounts. The only reason it loses a star is because we have connectivity issues on occasion and login problems. I guess that can be said about all apps but this becomes an issue every once in a while. Overall, very helpful and useful app. UPDATE 8/20... This is still one of my most useful apps. Keep up the good work!
  • Dec 30, 2020

    By Ashley Martin
    Error always pops up and you have to Uninstall it and reinstall it after updates because Error codes pop up seconds apart even when you tap try again. Its not a bad app this issue just needs to be fixed. I have called the number it gives me but "Representatives are busy please wait and they will get to you in whatever call order your number was received" my favorite quote because each time I call reps are always busy apparently.
  • Jan 4, 2021

    By Chase Waggener
    Very glitchy. I usually have to go through 4 or 5 error messages every time I go to log in. It loses connection to the main server pretty frequently. The mobile deposit portion could also be streamlined, no one wants to wait 2 - 3 days for their deposit to go through.
  • Not enough. Sep 17, 2018

    By Supperman628
    At the drive through I saw where you are supposed to be able to deposit checks using app etc... this is not a technologically advanced app...as it was advertised.
  • Works sometimes Jan 31, 2021

    By Fern master flex
    When it wants to work it’s great. Feel like they are behind on some feature that bigger bank chains have.
  • Only supports iOS 11 or newer Sep 26, 2019

    By Copper614
    I love my old iPhone but it doesn't support any iOS past 10.3.3. The Austin Bank app only supports iOS 11 and above. I shouldn't have to buy a new phone just for an app. MAKE THE OLDER VERSION OF THIS APP AVAILABLE, AUSTIN BANK!!! Please!
  • Dec 4, 2019

    By Miss Missy
    Good app accept occasionally, maybe once or twice a week for several hours, it won't work, and will tell me to call for assistance, then start working again on it's own after a while. Also, it makes us answer a security question every time we log in because we have the app for the same accounts on different phones. Which is great for security, but gets old after a while.
  • Mar 5, 2020

    By Mike mcd
    Is a great app convenient quick and good I would have gave it more stars but the biggest downside is you can't take a screenshot of your information on the app so you can't keep records of it and the information goes off after two or three months other Banks app allow you to take a screenshot which allows you to keep a record of your transactions..they should do the same... 😁
  • Eh Jan 30, 2021

    By landon gooch
    App works great until you really need it. Works 90% of the time then all of a sudden it won’t work for days. Not happy about it
  • doesn’t work May 19, 2019

    By a.collin
    it’s worked once since i’ve gotten it. every other time either the app doesn’t load onto the next screen (shows austin bank) or it shows technical difficulties when i try to log in. i can’t check my how much i have in my bank anymore. please fix your app.
  • Fingerprint sensor problems Feb 5, 2021

    By timstan81@
    The lasted update on my iPhone 6s + Made the fingerprint login stop working. When it’s fixed I will update this review.
  • Technically Nov 11, 2017

    By Kelsann🌻
    The app is super convenient, and saves time from going to the bank, or calling and being on hold for 5-30 minutes. But every other month or so it logs me out and they have "technical difficulties" and I can't check my balance, transfer funds, etc. It's especially inconvenient on weekends!
  • Feb 11, 2021

    By Monolith Toy's
    for the most part I've had success with the app .. but now, its forcing me to update it to use it... can't update it. I uninstalled it and now I can't reinstall it. please fix. thank you
  • Apr 15, 2020

    By Tanner Miller
    *UPDATE* When it works, it's handy and convenient. But it doesn't work, A LOT. Forgets your login. Won't let you in with manual login. For a week at a time sometimes. An app's no use i you can't even open it. * *ORIGINAL* Love it! Simplifies tracking your expenditures and balances. Depositing a check via photos is a great feature. Only issue I've had is app occasionally not saving my login.
  • Mar 15, 2021

    By Jennifer Lucas
    This app sucks! It doesn't work most of the time. My husband was told by customer service you have to uninstall the app and then reinstall the app to make it work again. While this usually does fix the problem, it's a giant pain to do this once a week.
  • It’s hit or miss...mostly miss. Aug 24, 2018

    By CeeGee638652179
    Touch ID does not work 9 outta 10 times. Instant balance always shows technical difficulties. Can’t log in on my phone so I’m at the computer and forgot my password, or so it says, sent a request about 10 minutes ago and still no temp password in my email. I would love to have deposits available on my mobile, assuming I can ever get in. I have other banking apps, even a small town bank and those work beautifully! Austin Bank, please invest a little money in a useful and reliable mobile app!!!
  • Horrible app takes from the bank Jan 17, 2021

    By HanahFlowers
    Terrible app. Lags, logs you out, and frequently have to set up face ID. Just like this horrible town bank, the app is outdated, lack luster, and frustrating. Side note: look through the reviews and you will see that many of the five stars actually hate the app. This app is terrible do not get fooled by all the stars it has.
  • Feb 5, 2021

    By Ann White
    So frustrating! Since I installed the updated version of this app I have not been able to make a mobile deposit, it says it cannot read the info on the check. I never had a problem with the old version.
  • May 22, 2021

    By Joey Blue
    Always getting an error message and have to uninstall and reinstall the app just to check my account
  • Dec 23, 2020

    By Alicia Garcia
    Always have trouble with this app. It wouldn't let me touch anything on the login page. Uninstalled and reinstalled and still does the same thing. Locks you out way too often also.
  • May 22, 2021

    By Ashton Quintero
    Its not bad when it actually works. But 9 out of 10 times, it won't even allow you to log in 🙄
  • May 24, 2021

    By Leo C
    Not reliable in case of an emergency to see quick balance or to even sign in to bank account.
  • App shut off. Feb 3, 2019

    By Wheelerj06
    I am not sure what’s going on. When i try to log into the app it freezes and then closes. It has been doing this for about a day now. Please fix because it is so easy to use the app to conduct banking stuff.
  • Jan 30, 2021

    By Thijs Masselink
    App is broken. Often refuses to log in, loads for a long time and then gives a generic error.

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