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Austin Bank Mobile

Austin Bank Mobile

Austin Bank, Texas N.A.

Check acct balances, view transactions, transfer funds, pay bills and more.

4.5 Ratings 4K+ Reviews 50K+ Downloads

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About Austin Bank Mobile

Check acct balances, view transactions, transfer funds, pay bills and more.
see more about Austin Bank Mobile

Ratings & Reviews

4.5
3.7K+ Ratings
  1. 5
    78+%
  2. 4
    9+%
  3. 3
    4+%
  4. 2
    3+%
  5. 1
    6+%
Write a Review
  • Dec 30, 2020

    By Ashley Martin
    Error always pops up and you have to Uninstall it and reinstall it after updates because Error codes pop up seconds apart even when you tap try again. Its not a bad app this issue just needs to be fixed. I have called the number it gives me but "Representatives are busy please wait and they will get to you in whatever call order your number was received" my favorite quote because each time I call reps are always busy apparently.
    more
  • Jan 4, 2021

    By Chase Waggener
    Very glitchy. I usually have to go through 4 or 5 error messages every time I go to log in. It loses connection to the main server pretty frequently. The mobile deposit portion could also be streamlined, no one wants to wait 2 - 3 days for their deposit to go through.
    more
  • Logging in Jan 25, 2019

    By KathrineAnn
    It would be nice to give us the option of entering our pin or using finger print to log into our account.
  • Transfers Jan 11, 2019

    By BSegee
    It’s such a pain when I have to enter a password to make a transfer after I have logged into the app with my thumbprint.
  • Deposits Dec 19, 2018

    By Ann Cumbrr
    I love being able to make a deposit from home. Wonderful convenience
  • It’s hit or miss...mostly miss. Aug 24, 2018

    By CeeGee638652179
    Touch ID does not work 9 outta 10 times. Instant balance always shows technical difficulties. Can’t log in on my phone so I’m at the computer and forgot my password, or so it says, sent a request about 10 minutes ago and still no temp password in my email. I would love to have deposits available on my mobile, assuming I can ever get in. I have other banking apps, even a small town bank and those work beautifully! Austin Bank, please invest a little money in a useful and reliable mobile app!!!
    more
  • Dec 23, 2020

    By Alicia Garcia
    Always have trouble with this app. It wouldn't let me touch anything on the login page. Uninstalled and reinstalled and still does the same thing. Locks you out way too often also.
  • Technically Nov 11, 2017

    By Kelsann🌻
    The app is super convenient, and saves time from going to the bank, or calling and being on hold for 5-30 minutes. But every other month or so it logs me out and they have "technical difficulties" and I can't check my balance, transfer funds, etc. It's especially inconvenient on weekends!
    more
  • Jan 30, 2021

    By Thijs Masselink
    App is broken. Often refuses to log in, loads for a long time and then gives a generic error.
  • Jan 30, 2021

    By Jeff
    Lowered my rating! Seems to be getting slower and slower! Another thing not necessarily related to the app. but it takes way too long for my direct deposit to post!

No reviews available

  • Logging in Jan 25, 2019

    By KathrineAnn
    It would be nice to give us the option of entering our pin or using finger print to log into our account.
  • Transfers Jan 11, 2019

    By BSegee
    It’s such a pain when I have to enter a password to make a transfer after I have logged into the app with my thumbprint.
  • Deposits Dec 19, 2018

    By Ann Cumbrr
    I love being able to make a deposit from home. Wonderful convenience
  • Feb 4, 2021

    By John Hodges
    It's a great banking app. It's always did me right.
  • Austin bank Nov 4, 2018

    By my bank for life
    Always treat me like family wouldn’t bank anywhere else!thank you Austin bank for all you do for me.
  • Face recognition Feb 3, 2021

    By onoperable
    Does not work. Turn it on n it turns itself off. Goes back to pw. Will not stay on facial recognition.
  • Dec 8, 2020

    By Wayne Wright
    Great app. Would like to be able to view statements though.
  • Dec 30, 2020

    By Ashley Martin
    Error always pops up and you have to Uninstall it and reinstall it after updates because Error codes pop up seconds apart even when you tap try again. Its not a bad app this issue just needs to be fixed. I have called the number it gives me but "Representatives are busy please wait and they will get to you in whatever call order your number was received" my favorite quote because each time I call reps are always busy apparently.
    more
  • Jan 4, 2021

    By Chase Waggener
    Very glitchy. I usually have to go through 4 or 5 error messages every time I go to log in. It loses connection to the main server pretty frequently. The mobile deposit portion could also be streamlined, no one wants to wait 2 - 3 days for their deposit to go through.
    more
  • Not enough. Sep 17, 2018

    By Supperman628
    At the drive through I saw where you are supposed to be able to deposit checks using app etc... this is not a technologically advanced app...as it was advertised.
  • Nov 8, 2020

    By Ashley Gipson
    App will freeze and not allow you to access account. Also it doesn't send notifications of deposits even when the notification setting is on.
  • Works sometimes Jan 31, 2021

    By Fern master flex
    When it wants to work it’s great. Feel like they are behind on some feature that bigger bank chains have.
  • Technically Nov 11, 2017

    By Kelsann🌻
    The app is super convenient, and saves time from going to the bank, or calling and being on hold for 5-30 minutes. But every other month or so it logs me out and they have "technical difficulties" and I can't check my balance, transfer funds, etc. It's especially inconvenient on weekends!
    more
  • Jan 30, 2021

    By Jeff
    Lowered my rating! Seems to be getting slower and slower! Another thing not necessarily related to the app. but it takes way too long for my direct deposit to post!
  • Nov 11, 2020

    By Justin Mitchell
    App is user friendly but consistently crashes or does not allow access. Seems like this occurs weekly. Could be the Russians.
  • It’s hit or miss...mostly miss. Aug 24, 2018

    By CeeGee638652179
    Touch ID does not work 9 outta 10 times. Instant balance always shows technical difficulties. Can’t log in on my phone so I’m at the computer and forgot my password, or so it says, sent a request about 10 minutes ago and still no temp password in my email. I would love to have deposits available on my mobile, assuming I can ever get in. I have other banking apps, even a small town bank and those work beautifully! Austin Bank, please invest a little money in a useful and reliable mobile app!!!
    more
  • Dec 23, 2020

    By Alicia Garcia
    Always have trouble with this app. It wouldn't let me touch anything on the login page. Uninstalled and reinstalled and still does the same thing. Locks you out way too often also.
  • Jan 30, 2021

    By Thijs Masselink
    App is broken. Often refuses to log in, loads for a long time and then gives a generic error.
  • Nov 8, 2020

    By Kristina Nigro
    Worthless app courtesy of a crappy bank. Looking for mobile deposit? They've got it! As long as you've got the next 20 minutes available and the patience to retake the pics upward of 10 times then this is the app for you!
  • Horrible app takes from the bank Jan 17, 2021

    By HanahFlowers
    Terrible app. Lags, logs you out, and frequently have to set up face ID. Just like this horrible town bank, the app is outdated, lack luster, and frustrating. Side note: look through the reviews and you will see that many of the five stars actually hate the app. This app is terrible do not get fooled by all the stars it has.
    more

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