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American Standard® Home

American Standard Heating & Air Conditioning

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4.8 Ratings 6K+ Reviews 10K+ Downloads

Ratings & Reviews

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  • Works great Apr 2, 2021

    By Jsbzr1
    Tech had problems setting it up had to come numerous times but finally got it working. No problems since. Great not having to get out of bed and change temperature. Great when away during winter months not have ti worry about temperature being below freezing and causing pipes to freeze as long as you’re not to far away. Had a Honeywell before. I liked it a little better. This one does the job
  • Was hoping for improvements Mar 16, 2021

    By Inviolatebeef
    Night mode no longer works. Otherwise it’s the same as Nexia was. I was also hoping to be able to set it to where people can’t turn it below or above a certain temperature. Ecobee had this setting so I didn’t have to worry about coming home to a house with the system set on 60, instead it wouldn’t allow a user to go below the temperature I selected. Same goes for heat. If ecobee worked with my system, I’d switch back. Should have done my research I suppose!
  • Scheduling needs major overhaul Jul 31, 2021

    By Dr Peter the Scientist
    Your scheduling feature is awful -take a look at some other internet enabled thermostat systems Also now more people work from home try adding up to 10 programmable periods so you can let house AC temp slowly rise by a degree or so each hour as the outside temp rises - then follow the temps down as it cools outside - thereby maximizing cooling efficiency throughout the day The history function is fun -try making a time graph for each day that shows actual % compressor usage
  • Tech help Jul 7, 2021

    By vBethv
    The tech support help I got when I called was very helpful and patient. He walked me through each step to get my app synced with my air conditioner/heating unit changed from Nexia to American Standard. His name was Clint and he is doing an excellent job helping people with their tech problems.
  • Aug 29, 2021

    By FRANK VONDERMEULEN
    Great app. I love being able to control my heating air conditioning from anywhere change schedules or just check and see what it's doing.
  • Aug 12, 2021

    By Kenny R
    I really like how convenient this app is. It's almost too easy to change the temp setting. I don't even get off the couch to change thermostat and I love the data. I would like to be able to save the data to be able to compare year to year.
  • Works great!!! Aug 31, 2021

    By thatoneguyoo7
    App works great. Only way it would be any easier would be to have the app be compatible with an Apple Watch/smart watch.
  • Sep 23, 2021

    By Sam Burgett
    This app needs a serious review by a User Experience Analyst, especially the scheduling portion. It is confusing and very hard to use.
  • Lately nothing but problems Jul 4, 2021

    By whiskyman77
    When it works it’s great. But it goes thru spells where it has connection errors or won’t connect which is getting to be a pain . Nexia app didn’t really have that many problems in my opinion. Just would like it to be reliable
  • Aug 18, 2021

    By Kent Whitehead
    We've had the new A/C for a a week now. Its working great, keeps the house cool during these hot and humid days. Really like the app easy to use and convenient.
  • Works great Apr 2, 2021

    By Jsbzr1
    Tech had problems setting it up had to come numerous times but finally got it working. No problems since. Great not having to get out of bed and change temperature. Great when away during winter months not have ti worry about temperature being below freezing and causing pipes to freeze as long as you’re not to far away. Had a Honeywell before. I liked it a little better. This one does the job
  • Was hoping for improvements Mar 16, 2021

    By Inviolatebeef
    Night mode no longer works. Otherwise it’s the same as Nexia was. I was also hoping to be able to set it to where people can’t turn it below or above a certain temperature. Ecobee had this setting so I didn’t have to worry about coming home to a house with the system set on 60, instead it wouldn’t allow a user to go below the temperature I selected. Same goes for heat. If ecobee worked with my system, I’d switch back. Should have done my research I suppose!
  • Scheduling needs major overhaul Jul 31, 2021

    By Dr Peter the Scientist
    Your scheduling feature is awful -take a look at some other internet enabled thermostat systems Also now more people work from home try adding up to 10 programmable periods so you can let house AC temp slowly rise by a degree or so each hour as the outside temp rises - then follow the temps down as it cools outside - thereby maximizing cooling efficiency throughout the day The history function is fun -try making a time graph for each day that shows actual % compressor usage
  • Tech help Jul 7, 2021

    By vBethv
    The tech support help I got when I called was very helpful and patient. He walked me through each step to get my app synced with my air conditioner/heating unit changed from Nexia to American Standard. His name was Clint and he is doing an excellent job helping people with their tech problems.
  • Aug 29, 2021

    By FRANK VONDERMEULEN
    Great app. I love being able to control my heating air conditioning from anywhere change schedules or just check and see what it's doing.
  • Aug 12, 2021

    By Kenny R
    I really like how convenient this app is. It's almost too easy to change the temp setting. I don't even get off the couch to change thermostat and I love the data. I would like to be able to save the data to be able to compare year to year.
  • Works great!!! Aug 31, 2021

    By thatoneguyoo7
    App works great. Only way it would be any easier would be to have the app be compatible with an Apple Watch/smart watch.
  • Sep 23, 2021

    By Sam Burgett
    This app needs a serious review by a User Experience Analyst, especially the scheduling portion. It is confusing and very hard to use.
  • Lately nothing but problems Jul 4, 2021

    By whiskyman77
    When it works it’s great. But it goes thru spells where it has connection errors or won’t connect which is getting to be a pain . Nexia app didn’t really have that many problems in my opinion. Just would like it to be reliable
  • Aug 18, 2021

    By Kent Whitehead
    We've had the new A/C for a a week now. Its working great, keeps the house cool during these hot and humid days. Really like the app easy to use and convenient.
  • Sep 6, 2021

    By c m 2
    When it was the Nexia App, it worked without problems. Was forced to convert to AS Home Standard App. This constantly drops the network and cant recover. Its 10 feet from the wireless access point. Fix your app its terrible. Makes me want to change thermostats to have something I can trust as reliable for an app. This shouldnt be hard or too much to ask for reliability. Its a thermostat not an Xbox. You should be ashamed. Only way it could get worse is to be spyware and not work.
  • Aug 3, 2021

    By Barbara Shea
    Before we were forced to switch to this app from Nexia, my automations worked perfectly. Now with this app they work about 25% of the time. Really annoying. BTW, I am a retired medical software analyst and used to write these rules all the time, so I know what I'm doing. Other than the annoying non-working automations the app is OK.
  • Mediocre But Convenient Jul 4, 2021

    By Matt2829288
    Occasionally works well, and it is a huge convenience to have. But it goes thru stretches where is has trouble connecting, and then other times, there seems to be very little correlation between the temperatures on the app and those on the thermostat. Well, being off by one degree is manageable, but being off by two degrees……kind of defeats the purpose. I still use it, but it can be really annoying. Edit: I updated my review to lower my ranking by one star because my connection problems have gotten worse. My internet works fine and i’m literally 5 feet away from the thermostat, but i’m getting constant “connection unavailable” messages.
  • Jun 30, 2021

    By Jerry Donovan
    The last few days have been the hottest ever in this area. The furnace/AC works fine (it should, since it was installed 3 months ago). However the thermostat and this app is not working correctly. Set to cool it does not even try to cool even when the inside temp is 5 to 10 degrees lower than the current set point. This "Smart" system fails to do the basic functionality. Is it can't do that, then it is worthless.
  • Jul 11, 2021

    By Dud Hack
    I have to admit since the switch over from Nexia my thermostat readings have not been the same. This new AS app is woefully lacking and it appears that the company does not even make an effort to correct the issues associated with their device. I am giving this product one star but that's a very generous ratings.
  • Jul 21, 2021

    By steven alvarez
    I had a wonderful ac and heating system put in. It had a Nexia gold color touch screen, changed to ASACONT824. The company changed and now I cannot control the system with Amy of our 5 Alexa devices and any of our phones. The poor change is terrible. I have spent countless hours on the phone with AS and Amazon Alexa and have had no resolve. AS needs to figure out why when it was switched from Nexia to AS as to why Alexa will not connect. I'm tied of no resolve. Do not buy AS, they are not savvy.
  • Sep 18, 2021

    By Tommy McCroan
    I guess my credit card info expired. No emails or warnings of any kind, simply locked me out of the app saying my subscription had been deactivated. The link provided for "help" was to the old MyNexia website. Pretty sh!tty.
  • So so thermostat Mar 31, 2021

    By yhoidc13
    This thermostat has a lot of features but not very useful. The schedule portion is not easy to set up or change. The display is very difficult to follow. It is basically a timeline instead of a calendar style display. I was told this expensive thermostat also had the feature to adjust start time to reach the desired temp by the time set in the schedule. It does not. It changes at the time programmed and runs until set temp is reached. I had to back up the time by at least 15 minutes to try to have the temp reach the set temp and time. Overall I would not recommend this thermostat.
  • Aug 28, 2021

    By Catherine
    Got a platinum series 4 ton variable stage system March 2019. We are on our third thermostat, afraid to even touch it to change temp much less attempt to program settings. Have had system spontaneously begin blowing hot air (as another reviewer posted) during summer, they ultimately replaced the drive in unit. Today the app will not display runtime history, yet it was displaying history fine last night. I got the quiet system that I hoped for, but I would never buy it again.
  • Poor changeover, Mar 13, 2021

    By Craig-Jill
    I am away for the first time in a year and cannot control my system, I will go home to a cold house because of it. No reasonable warning or grace period before changing. Bought this system at a premium to assure I had no problems and it has failed me for the second time. The last time my system was disconnected and I had no heat because you upgraded the system and it failed. It was freezing when I woke up. They had to cancel the upgrade to get my system working again. Your technology stinks. Pushing buttons doesn’t always work! Very disappointed!!!

No reviews available

No reviews available

  • Works great Apr 2, 2021

    By Jsbzr1
    Tech had problems setting it up had to come numerous times but finally got it working. No problems since. Great not having to get out of bed and change temperature. Great when away during winter months not have ti worry about temperature being below freezing and causing pipes to freeze as long as you’re not to far away. Had a Honeywell before. I liked it a little better. This one does the job
  • Tech help Jul 7, 2021

    By vBethv
    The tech support help I got when I called was very helpful and patient. He walked me through each step to get my app synced with my air conditioner/heating unit changed from Nexia to American Standard. His name was Clint and he is doing an excellent job helping people with their tech problems.
  • Aug 29, 2021

    By FRANK VONDERMEULEN
    Great app. I love being able to control my heating air conditioning from anywhere change schedules or just check and see what it's doing.
  • Works great!!! Aug 31, 2021

    By thatoneguyoo7
    App works great. Only way it would be any easier would be to have the app be compatible with an Apple Watch/smart watch.
  • Aug 18, 2021

    By Kent Whitehead
    We've had the new A/C for a a week now. Its working great, keeps the house cool during these hot and humid days. Really like the app easy to use and convenient.
  • Full control May 27, 2021

    By towmaster40
    I love my American Standard system and app very much ! It gives me full control of my hvac from anywhere in the world
  • Sep 6, 2021

    By Bob Delp
    App works great. Nice to be able to remote monitor and adjust system.
  • Aug 4, 2021

    By Jeffrey Guggenmos
    I never have to mess with the thermostat, I can make any changes in the settings with my phone, so convenient. Love it!!
  • Was hoping for improvements Mar 16, 2021

    By Inviolatebeef
    Night mode no longer works. Otherwise it’s the same as Nexia was. I was also hoping to be able to set it to where people can’t turn it below or above a certain temperature. Ecobee had this setting so I didn’t have to worry about coming home to a house with the system set on 60, instead it wouldn’t allow a user to go below the temperature I selected. Same goes for heat. If ecobee worked with my system, I’d switch back. Should have done my research I suppose!
  • Scheduling needs major overhaul Jul 31, 2021

    By Dr Peter the Scientist
    Your scheduling feature is awful -take a look at some other internet enabled thermostat systems Also now more people work from home try adding up to 10 programmable periods so you can let house AC temp slowly rise by a degree or so each hour as the outside temp rises - then follow the temps down as it cools outside - thereby maximizing cooling efficiency throughout the day The history function is fun -try making a time graph for each day that shows actual % compressor usage
  • Aug 12, 2021

    By Kenny R
    I really like how convenient this app is. It's almost too easy to change the temp setting. I don't even get off the couch to change thermostat and I love the data. I would like to be able to save the data to be able to compare year to year.
  • Very good thermostat Aug 9, 2021

    By RinkyDink1962
    Our thermostat is very easy to control. It has some of the finest features. It’s nice to be able to monitor what’s going on and also the ability to make changes from anywhere.
  • Sep 23, 2021

    By Sam Burgett
    This app needs a serious review by a User Experience Analyst, especially the scheduling portion. It is confusing and very hard to use.
  • Lately nothing but problems Jul 4, 2021

    By whiskyman77
    When it works it’s great. But it goes thru spells where it has connection errors or won’t connect which is getting to be a pain . Nexia app didn’t really have that many problems in my opinion. Just would like it to be reliable
  • Aug 3, 2021

    By Barbara Shea
    Before we were forced to switch to this app from Nexia, my automations worked perfectly. Now with this app they work about 25% of the time. Really annoying. BTW, I am a retired medical software analyst and used to write these rules all the time, so I know what I'm doing. Other than the annoying non-working automations the app is OK.
  • Mediocre But Convenient Jul 4, 2021

    By Matt2829288
    Occasionally works well, and it is a huge convenience to have. But it goes thru stretches where is has trouble connecting, and then other times, there seems to be very little correlation between the temperatures on the app and those on the thermostat. Well, being off by one degree is manageable, but being off by two degrees……kind of defeats the purpose. I still use it, but it can be really annoying. Edit: I updated my review to lower my ranking by one star because my connection problems have gotten worse. My internet works fine and i’m literally 5 feet away from the thermostat, but i’m getting constant “connection unavailable” messages.
  • Sep 18, 2021

    By Tommy McCroan
    I guess my credit card info expired. No emails or warnings of any kind, simply locked me out of the app saying my subscription had been deactivated. The link provided for "help" was to the old MyNexia website. Pretty sh!tty.
  • Aug 28, 2021

    By Catherine
    Got a platinum series 4 ton variable stage system March 2019. We are on our third thermostat, afraid to even touch it to change temp much less attempt to program settings. Have had system spontaneously begin blowing hot air (as another reviewer posted) during summer, they ultimately replaced the drive in unit. Today the app will not display runtime history, yet it was displaying history fine last night. I got the quiet system that I hoped for, but I would never buy it again.
  • Quit working and cannot contact support Aug 3, 2021

    By soonerken
    Our thermostat app stopped working so I am forced to make changes on the thermostat on the wall. Which my wife cannot reach. I called the support number and hung up after 10 minutes. That’s my limit. So I sent them an email. No response there either. The Nexia app worked much better but we were forced to use this one.
  • Jun 24, 2021

    By Alan Randy
    Absolutely horrible camera Service anymore. There is still not an option to 24 hr. loop record. Cameras are intermittent, of the 4 cameras I have, only 2 are working because they are connected by ethernet, other 2 are wireless and have been out since b4 Christmas. HVAC part of the program is Top Notch as well as the lock systems and Garage Door Controller. I just purchased a 3 set of Blink wireless exterior waterproof cameras on Amazon Prime Days and can't wait to get them.
  • Jun 27, 2021

    By Ralph Tucci
    As a HVAC supervisor and tech that sells American Standard let me start by saying I love the equipment. But since the switch over from the Nexia name the app does not work. It doesn't show the same set point or inside temp as the actual thermostat. When I change the temperature setting within seconds it changes itself back. Side note. I've had a few different clients with 18 seer systems with 850 stats have their units turn in heat randomly 1st thing in the am while set in cool
  • Sep 6, 2021

    By c m 2
    When it was the Nexia App, it worked without problems. Was forced to convert to AS Home Standard App. This constantly drops the network and cant recover. Its 10 feet from the wireless access point. Fix your app its terrible. Makes me want to change thermostats to have something I can trust as reliable for an app. This shouldnt be hard or too much to ask for reliability. Its a thermostat not an Xbox. You should be ashamed. Only way it could get worse is to be spyware and not work.
  • Jun 30, 2021

    By Jerry Donovan
    The last few days have been the hottest ever in this area. The furnace/AC works fine (it should, since it was installed 3 months ago). However the thermostat and this app is not working correctly. Set to cool it does not even try to cool even when the inside temp is 5 to 10 degrees lower than the current set point. This "Smart" system fails to do the basic functionality. Is it can't do that, then it is worthless.
  • Jul 11, 2021

    By Dud Hack
    I have to admit since the switch over from Nexia my thermostat readings have not been the same. This new AS app is woefully lacking and it appears that the company does not even make an effort to correct the issues associated with their device. I am giving this product one star but that's a very generous ratings.
  • Jul 21, 2021

    By steven alvarez
    I had a wonderful ac and heating system put in. It had a Nexia gold color touch screen, changed to ASACONT824. The company changed and now I cannot control the system with Amy of our 5 Alexa devices and any of our phones. The poor change is terrible. I have spent countless hours on the phone with AS and Amazon Alexa and have had no resolve. AS needs to figure out why when it was switched from Nexia to AS as to why Alexa will not connect. I'm tied of no resolve. Do not buy AS, they are not savvy.
  • So so thermostat Mar 31, 2021

    By yhoidc13
    This thermostat has a lot of features but not very useful. The schedule portion is not easy to set up or change. The display is very difficult to follow. It is basically a timeline instead of a calendar style display. I was told this expensive thermostat also had the feature to adjust start time to reach the desired temp by the time set in the schedule. It does not. It changes at the time programmed and runs until set temp is reached. I had to back up the time by at least 15 minutes to try to have the temp reach the set temp and time. Overall I would not recommend this thermostat.
  • Poor changeover, Mar 13, 2021

    By Craig-Jill
    I am away for the first time in a year and cannot control my system, I will go home to a cold house because of it. No reasonable warning or grace period before changing. Bought this system at a premium to assure I had no problems and it has failed me for the second time. The last time my system was disconnected and I had no heat because you upgraded the system and it failed. It was freezing when I woke up. They had to cancel the upgrade to get my system working again. Your technology stinks. Pushing buttons doesn’t always work! Very disappointed!!!
  • Hate this app Jul 25, 2021

    By WebbyGirl
    First I feel like they forced me to switch to the app because I couldn’t get rid of the constant pop ups from the company every time I tried to use my Nexia. The app is the least reliable I’ve ever used. Service was so bad already in July that they sent an email out to users about how they had ‘fixed’ the issues caused by their inability to deal with the volume. That was 4 days ago. And now the app is broken again. I’ve never left a negative review before but the app is truly awful when it can’t even stay online
  • Jul 4, 2021

    By Matthew S
    Tried to sign up 10 times. It kept saying I had a bad wifi connection, even though I was sitting next to the modem and Ookla test showed amazing connection. Also, the amount of information to sign up they want is RIDICULOUS.
  • Screwed Mar 30, 2021

    By gojompinthelake
    Were forced to go from Nexia to American Standard for our thermostat remote control. Nexia worked great. American standard is when the nightmare began, forcing us to deal with total incompetence. The new piece of junk cut us off and disabled our thermostat. The directions were useless, one instruction said wait for a prompt which never appeared. All I want is my money back and a non app system. American Standard is the pits and and have a totally clueless IT department. They should hire Nexia. HELP! They got one star because there is nothing lower.
  • Jul 4, 2021

    By John Nelson
    I was using Nexia and now I have to use one of two apps and this one keeps saying i have to have internet connection. I have internet because i was able to download this app. Poor business on both parties for Nexia and American Standard not to work out the bugs before Nexia dropped us.

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