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API Healthcare Mobile Workforce

API Healthcare Mobile Workforce

API Healthcare Corporation

The official Workforce app from API Healthcare, now a part of symplr.

2.9 Ratings 2K+ Reviews 100K+ Downloads
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About API Healthcare Mobile Workforce

The official Workforce app from API Healthcare, now a part of symplr.
see more about API Healthcare Mobile Workforce

Ratings & Reviews

2.9
1.5K+ Ratings
  1. 5
    32+%
  2. 4
    12+%
  3. 3
    8+%
  4. 2
    10+%
  5. 1
    37+%
Write a Review
  • Feb 26, 2021

    By Kitten Karus
    I've had this app for a couple of months now. Haven't had any problems until today. It says I have invalid credentials when I try to sign in. I was told I probably need to change my password but nothing on there tells me that or how to do it
    more
  • Jan 6, 2021

    By BoutDat
    I love the ease of use. The app would be better if you could actually schedule yourself. Also an automatic link with my Google calendar would be lovely so that I won't have to manually transfer my schedule.
  • Frustrated Oct 28, 2019

    By KyleSudds
    IPhone IOS updated to 13.1.3 recently and now some employees with IPhones are having issues clocking in. They get signed in and when they clock, red bar flashes across the top then the screen freezes. Can’t go back , cancel or sign out. I have asked them to uninstall and reinstall and still the same thing. I got in the app over the weekend to do calendar request and it did the same thing and froze. I do not see that this app has been updated recently so maybe this is causing the problem.
    more
  • Jan 27, 2021

    By K Shep
    Its easily to navigate and understand. Just wish it would sync to my phone's calendar.
  • Gets you by Dec 9, 2020

    By Jf20160402
    This app is okay but could be much more up to date and user friendly. I am unable to add notes to any of my clockings that I add from the app. There is also no way to select more than one day for a calendar entry if I am trying to add a full week of vacation. I also don't like that I am unable to adjust clockings or calendars once I've submitted them. Like I said- it works well enough to get you by but it could be much better.
    more
  • Jan 3, 2021

    By Kaitlyn Paulson
    A lot of missing abilities that would make the app more convenient for users. Abilities that are found in the Dayforce app would allow for more ease when switching shifts, taking time off and sync ability with our phone calendars. The ability to send messages to co-workers via app app would allow for better communication between staff and management.
    more
  • Needs a lot of work Oct 4, 2018

    By jakenNC
    Not user friendly at all. Needs to be an option in my schedule to see only days scheduled. Currently on most weeks just looking at the calendar it appears I’m working 6-7 days a week, this is because the app shows any note, unavailability request, you name it as the same color or as the same value as a shift you are actually approved and scheduled to work. Very confusing, I split 12 hour day shifts and night shifts from time to time but all shifts show on calendar the same color, would be much better to have different shifts (that are already setup and existing in API) to show different colors. Also, unlike the online version of API you can’t see others schedule within your department so forget about seeing who’s on your shift or looking at possible co-workers to swap/trade shifts with, this app only shows your own data. I recommend NurseGrid even though you have to enter schedule manually, it’s much easier to use and you can add all of your colleagues as they and your unit/office/team create profiles.
    more
  • Feb 4, 2021

    By cat pirnie
    This app sucks. Half the time I can't clock in or out cuz it says I am not connected to a network. I have even made sure my data is turned on. It still requires me to restart my phone at least every other time to get it to work properly. I hate it!!!! I would only give 1/16 of a star
    more
  • Useless Aug 31, 2020

    By HailsR97
    I use this app to check my schedule and to clock in and out at work. Not only has it not shown my schedule at random times, it has shown me working the wrong days. I don’t have access to the website needed to login from home, I can only access it at work so if I were to forget my schedule or if my schedule changed I wouldn’t know. The clock in/out feature has been buggy at best for about a month straight, there have been multiple times that it’s said I’m out of range of the clock in/out point even when standing right next to it, moving around doesn’t help either. The past two days it won’t even show me the clock in/out option and the settings button disappeared so I couldn’t even report an issue. I literally would not use this app if I had any other option.
    more
  • Timekeeper review Nov 24, 2017

    By 2dognite
    This app is very unreliable in is functions. It takes multiple attempts to approve a single request, oftentimes resulting in multiple errors before finally approving. Also I will get an error when trying to calculate someone’s timecard after approving requests saying “The employee record is locked for an affected pay period.” The person’s timecard is uncalculated until I can log on to a computer to refresh it. Many reports from my staff that they are not able to see notes that we have entered into their schedule to tell them their exact location for departments that share the same cost center. For a 3 year old app with 6 versions, I would expect a little more in the functionality. Since I am timekeeper for multiple units, it would be nice to filter between them.
    more

No reviews available

  • Dec 21, 2020

    By Colleen Wilson
    Clock In/Clock Out is not located at to of page like instructions say. Have to pick green+ sign in lower right corner.
  • Feb 11, 2021

    By PatriciaAnn Brimberry
    I would like to be able to see my total hours even if you have to sign in sometimes!
  • Dec 8, 2020

    By Maire Castro
    Great app, easy access to schedule and time card and much more.
  • Nov 16, 2020

    By Spice chick
    Easy to install and set up and allows quick and easy access to pertinent work related information. Great app. Great innovation.
  • Jan 27, 2021

    By K Shep
    Its easily to navigate and understand. Just wish it would sync to my phone's calendar.
  • Feb 11, 2021

    By cindy collins
    Can't find the add clockings green button on right b bottom to add a missed clocking to my time.
  • Oct 5, 2020

    By Robbi Uccio
    If you can't sign in, you have to sign on through a computer then click Mobile link info. There is a code there. It goes under you password. It isn't clear that that is what is required but it works.
  • I like it Dec 28, 2018

    By Adry07
    The only thing I would like is for days worked and days requested off to be different colors so when you look at your schedule you can easily see what days you’re actually scheduled to work. Also to see the schedule as a whole as far as who you are working with would be good too.
    more
  • Feb 26, 2021

    By Kitten Karus
    I've had this app for a couple of months now. Haven't had any problems until today. It says I have invalid credentials when I try to sign in. I was told I probably need to change my password but nothing on there tells me that or how to do it
    more
  • Jan 6, 2021

    By BoutDat
    I love the ease of use. The app would be better if you could actually schedule yourself. Also an automatic link with my Google calendar would be lovely so that I won't have to manually transfer my schedule.
  • Frustrated Oct 28, 2019

    By KyleSudds
    IPhone IOS updated to 13.1.3 recently and now some employees with IPhones are having issues clocking in. They get signed in and when they clock, red bar flashes across the top then the screen freezes. Can’t go back , cancel or sign out. I have asked them to uninstall and reinstall and still the same thing. I got in the app over the weekend to do calendar request and it did the same thing and froze. I do not see that this app has been updated recently so maybe this is causing the problem.
    more
  • Gets you by Dec 9, 2020

    By Jf20160402
    This app is okay but could be much more up to date and user friendly. I am unable to add notes to any of my clockings that I add from the app. There is also no way to select more than one day for a calendar entry if I am trying to add a full week of vacation. I also don't like that I am unable to adjust clockings or calendars once I've submitted them. Like I said- it works well enough to get you by but it could be much better.
    more
  • Feb 6, 2021

    By Megan Wyatt
    Would we a lot better if I could access the account I use to create the schedule. I can only access as a teammate so I can't adjust my team's schedules or post shifts.
  • Jan 3, 2021

    By Kaitlyn Paulson
    A lot of missing abilities that would make the app more convenient for users. Abilities that are found in the Dayforce app would allow for more ease when switching shifts, taking time off and sync ability with our phone calendars. The ability to send messages to co-workers via app app would allow for better communication between staff and management.
    more
  • Not night shift friendly... Sep 11, 2017

    By nocnocnurse
    If you work night shift, 6p-6a for example, when you look at 'my calendar' it shows you working both days... we know we work through the night and into the next day. We don't want to know that. We want to know what day we need to show up to work. It completely takes away from the convenience of just glancing at the calendar to see which days you work... scheduled 3 days in a row, it shows up as 4... easy enough just ignore the last day. Scheduled 2 on, 1 off, 1 on and you have to actually open each one to figure out your schedule... if anything at least make it so we can configure the app and turn off the alert for the back half of our shift if we wanted to.
    more
  • Not accommodating for user Sep 12, 2018

    By Nikkijamz11
    This app takes forever to login to. I’m let’s get with the times and allow fingerprinting for faster login time. For monthly schedule, everything is a blue dot, you need to add more colors and color coordinate for req off, pto, and actual work days. I have to click on each one to make sure. I can’t go on this app and self schedule into the next pay period.... I can’t even add a vacation. On my time card, it only allows me to approve not make changes such as if I float to another unit or such. Overall very rigid and old. Needs to be modernized and user friendly. The reason why I gave 2 stars was 1- because even if everything is a blue dot in scheduling I can still see it at a quick glance. 2- my workplace computers are too slow so this app is slightly faster for sign-in and more importantly sign-outs .
    more
  • Needs a lot of work Oct 4, 2018

    By jakenNC
    Not user friendly at all. Needs to be an option in my schedule to see only days scheduled. Currently on most weeks just looking at the calendar it appears I’m working 6-7 days a week, this is because the app shows any note, unavailability request, you name it as the same color or as the same value as a shift you are actually approved and scheduled to work. Very confusing, I split 12 hour day shifts and night shifts from time to time but all shifts show on calendar the same color, would be much better to have different shifts (that are already setup and existing in API) to show different colors. Also, unlike the online version of API you can’t see others schedule within your department so forget about seeing who’s on your shift or looking at possible co-workers to swap/trade shifts with, this app only shows your own data. I recommend NurseGrid even though you have to enter schedule manually, it’s much easier to use and you can add all of your colleagues as they and your unit/office/team create profiles.
    more
  • Feb 4, 2021

    By cat pirnie
    This app sucks. Half the time I can't clock in or out cuz it says I am not connected to a network. I have even made sure my data is turned on. It still requires me to restart my phone at least every other time to get it to work properly. I hate it!!!! I would only give 1/16 of a star
    more
  • Useless Aug 31, 2020

    By HailsR97
    I use this app to check my schedule and to clock in and out at work. Not only has it not shown my schedule at random times, it has shown me working the wrong days. I don’t have access to the website needed to login from home, I can only access it at work so if I were to forget my schedule or if my schedule changed I wouldn’t know. The clock in/out feature has been buggy at best for about a month straight, there have been multiple times that it’s said I’m out of range of the clock in/out point even when standing right next to it, moving around doesn’t help either. The past two days it won’t even show me the clock in/out option and the settings button disappeared so I couldn’t even report an issue. I literally would not use this app if I had any other option.
    more
  • Timekeeper review Nov 24, 2017

    By 2dognite
    This app is very unreliable in is functions. It takes multiple attempts to approve a single request, oftentimes resulting in multiple errors before finally approving. Also I will get an error when trying to calculate someone’s timecard after approving requests saying “The employee record is locked for an affected pay period.” The person’s timecard is uncalculated until I can log on to a computer to refresh it. Many reports from my staff that they are not able to see notes that we have entered into their schedule to tell them their exact location for departments that share the same cost center. For a 3 year old app with 6 versions, I would expect a little more in the functionality. Since I am timekeeper for multiple units, it would be nice to filter between them.
    more
  • Jan 26, 2021

    By Debbie Giardini
    Very frustrating. It doesn't recognize my information. I can't access anymore. Of course there is no customer service, live people, to help resolve the issue

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