Aon Care
Health & FitnessAon Singapore Pte Ltd
Go mobile with your Aon Care member card with the official Aon Care Mobile App.
50K+
Downloads
About Aon Care
Go mobile with your Aon Care member card with the official Aon Care Mobile App.
see more about Aon Care
About Aon Care
The Aon Care mobile app gives you easy access to your company’s medical benefit plan at your convenience.
This app allows you to get quick access to the health and medical services when you need it. You can enjoy cashless visits to the network of panel GP and Specialist clinics by using the Aon Care eCard (available upon login). You can also present the Aon Care eCard at our retail and lifestyle partners to enjoy benefits.
The app is now enhanced with the following exciting new features:
Login with ease
Login in a breeze with One Touch and Face ID login. The whole login process is now faster and more secure.
Search for any clinic anywhere
You can now search for any panel clinics and map your route using Google Maps via postal code and address.
New improved app interface
Simply fast and intuitive – just the way it should be.
Track your claim status effortlessly
With the built-in push notifications feature, you will never have to worry about the status of your claims.
View your benefits
You can now view your eligible benefits under your company’s medical benefit plan.
This app allows you to get quick access to the health and medical services when you need it. You can enjoy cashless visits to the network of panel GP and Specialist clinics by using the Aon Care eCard (available upon login). You can also present the Aon Care eCard at our retail and lifestyle partners to enjoy benefits.
The app is now enhanced with the following exciting new features:
Login with ease
Login in a breeze with One Touch and Face ID login. The whole login process is now faster and more secure.
Search for any clinic anywhere
You can now search for any panel clinics and map your route using Google Maps via postal code and address.
New improved app interface
Simply fast and intuitive – just the way it should be.
Track your claim status effortlessly
With the built-in push notifications feature, you will never have to worry about the status of your claims.
View your benefits
You can now view your eligible benefits under your company’s medical benefit plan.
Ratings & Reviews
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Community
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Jun 22, 2021 PLEASE FIX THE APP. I unable to login as it keep on popping out wrong p.word. Waited for so long for the email to reset p.word, managed to change new p.word, logout then try to login back same thing happened. Cannot login... -
May 27, 2021 I would like to give it negative star if there is one. Password has to be reset everytime I login, super slow app with many issues. Wasting my time to use this app. And I think Aon don't even bother to solve the issues! Worst app ever! more -
Apr 14, 2021 Aon Doesn't Care should be the name of this service. Book a remote doctor, she didn't bother to show up. Waited 1 hour on a booked appointment, no even a small apology. Very unprofessional. -
Jan 21, 2021 Very very slow.. And it takes ages to submit the claim.. -
May 22, 2019 if only I could give this a negative star. Unfriendly system to use. Took me forever to setup online and on my mobile app. It kept telling me that my password sent by this system via email did not work. Finally set it all up and was able to login to the app successfully. I tried to use it today and the clinic could not find my details. Error message was saying that the setup was not properly done. If the setup is done improperly, it should not allow me to view my ecard successfully. more -
Jan 4, 2021 Terrible app , too many issues , location doesn't work. Why does it need to request for phone call and photos and recording 🤔 -
Jan 28, 2020 Terrible..not able to login. After keying in User ID and password, will be brought to home screen that is not able to load. Next, it will log you out due to inactivity. This is very frustrating especially when user is unwell and need to go to nearest clinic for consultations. more -
Dec 30, 2019 Would give it a zero if there is such option. First they wiped away my entire account with no reasons given. And after they reinstated the account, the password cannot be reset. Understand their intention to go digital, but they cannot handle digital. The mobile app has not been working for me for 2 months and I don't even have an alternate option. Maybe it is easier if they just provide physical memebership card instead of forcing users to use their literally unusable mobile app. more -
Oct 26, 2020 "Enjoyed" the same experience as the fellow users below. You will be able to cultivate patience and knowledge in this app. Because at each alphabet entered, it will bring you in loading circles, hangs the app with a long list of dropdown options. Especially the diagnosis, you even have to know the medical terms. 👏 more -
Apr 24, 2019 Bad service from provider. Very disappointed. Submitted claims and as we are new to their services, at least make it very clear what documents you require for the claim. When submitted the docs they requested, they emailed and said they require a different document! Must be kidding me. My claim is less than $30! Can you imagine if its $300?! more
No reviews available
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Jun 22, 2021 PLEASE FIX THE APP. I unable to login as it keep on popping out wrong p.word. Waited for so long for the email to reset p.word, managed to change new p.word, logout then try to login back same thing happened. Cannot login... -
May 27, 2021 I would like to give it negative star if there is one. Password has to be reset everytime I login, super slow app with many issues. Wasting my time to use this app. And I think Aon don't even bother to solve the issues! Worst app ever! more -
Apr 14, 2021 Aon Doesn't Care should be the name of this service. Book a remote doctor, she didn't bother to show up. Waited 1 hour on a booked appointment, no even a small apology. Very unprofessional. -
Jan 21, 2021 Very very slow.. And it takes ages to submit the claim.. -
May 22, 2019 if only I could give this a negative star. Unfriendly system to use. Took me forever to setup online and on my mobile app. It kept telling me that my password sent by this system via email did not work. Finally set it all up and was able to login to the app successfully. I tried to use it today and the clinic could not find my details. Error message was saying that the setup was not properly done. If the setup is done improperly, it should not allow me to view my ecard successfully. more -
Jan 4, 2021 Terrible app , too many issues , location doesn't work. Why does it need to request for phone call and photos and recording 🤔 -
Jan 28, 2020 Terrible..not able to login. After keying in User ID and password, will be brought to home screen that is not able to load. Next, it will log you out due to inactivity. This is very frustrating especially when user is unwell and need to go to nearest clinic for consultations. more -
Dec 30, 2019 Would give it a zero if there is such option. First they wiped away my entire account with no reasons given. And after they reinstated the account, the password cannot be reset. Understand their intention to go digital, but they cannot handle digital. The mobile app has not been working for me for 2 months and I don't even have an alternate option. Maybe it is easier if they just provide physical memebership card instead of forcing users to use their literally unusable mobile app. more -
Oct 26, 2020 "Enjoyed" the same experience as the fellow users below. You will be able to cultivate patience and knowledge in this app. Because at each alphabet entered, it will bring you in loading circles, hangs the app with a long list of dropdown options. Especially the diagnosis, you even have to know the medical terms. 👏 more -
Apr 24, 2019 Bad service from provider. Very disappointed. Submitted claims and as we are new to their services, at least make it very clear what documents you require for the claim. When submitted the docs they requested, they emailed and said they require a different document! Must be kidding me. My claim is less than $30! Can you imagine if its $300?! more
No reviews available
No reviews available
No reviews available
No reviews available
No reviews available
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Jan 21, 2021 Very very slow.. And it takes ages to submit the claim.. -
Apr 16, 2019 The OTP took 8 minutes to reach me. This is completely unacceptable in the situation where I need to register see doctor and need the card and need to urgently reset my password. I would have given 1 star but the app works, so 2 stars. more
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Jun 22, 2021 PLEASE FIX THE APP. I unable to login as it keep on popping out wrong p.word. Waited for so long for the email to reset p.word, managed to change new p.word, logout then try to login back same thing happened. Cannot login... -
May 27, 2021 I would like to give it negative star if there is one. Password has to be reset everytime I login, super slow app with many issues. Wasting my time to use this app. And I think Aon don't even bother to solve the issues! Worst app ever! more -
Apr 14, 2021 Aon Doesn't Care should be the name of this service. Book a remote doctor, she didn't bother to show up. Waited 1 hour on a booked appointment, no even a small apology. Very unprofessional. -
May 22, 2019 if only I could give this a negative star. Unfriendly system to use. Took me forever to setup online and on my mobile app. It kept telling me that my password sent by this system via email did not work. Finally set it all up and was able to login to the app successfully. I tried to use it today and the clinic could not find my details. Error message was saying that the setup was not properly done. If the setup is done improperly, it should not allow me to view my ecard successfully. more -
Jan 4, 2021 Terrible app , too many issues , location doesn't work. Why does it need to request for phone call and photos and recording 🤔 -
Jan 28, 2020 Terrible..not able to login. After keying in User ID and password, will be brought to home screen that is not able to load. Next, it will log you out due to inactivity. This is very frustrating especially when user is unwell and need to go to nearest clinic for consultations. more -
Dec 30, 2019 Would give it a zero if there is such option. First they wiped away my entire account with no reasons given. And after they reinstated the account, the password cannot be reset. Understand their intention to go digital, but they cannot handle digital. The mobile app has not been working for me for 2 months and I don't even have an alternate option. Maybe it is easier if they just provide physical memebership card instead of forcing users to use their literally unusable mobile app. more -
Oct 26, 2020 "Enjoyed" the same experience as the fellow users below. You will be able to cultivate patience and knowledge in this app. Because at each alphabet entered, it will bring you in loading circles, hangs the app with a long list of dropdown options. Especially the diagnosis, you even have to know the medical terms. 👏 more -
Apr 24, 2019 Bad service from provider. Very disappointed. Submitted claims and as we are new to their services, at least make it very clear what documents you require for the claim. When submitted the docs they requested, they emailed and said they require a different document! Must be kidding me. My claim is less than $30! Can you imagine if its $300?! more -
Apr 15, 2020 Always have to reset password before being able to log in. After resetting when choosing new password states cannot use old password!!!!! If that's my old password then why can't I log in with it in the first place? One touch setting doesn't work also. Please hire a new app design and maintenance team. more
What’s Groovy
Keeps crashing 2mins aftering logging in.
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What’s Subpar
Unable to submit claim, keep having error popup that it can't connect when clicking on 'Submit'. Absolute trash app. Developers should be ashamed. EDIT - Upon checking other user reviews, turns out the bug is that the app does not allow pdf attachments. However, the claim submission form has an option for pdf and accepts pdf documents, just not submission. Did any department even test this app?
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Release Notes
5.2
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